Laredo Dodge Chrysler Jeep Ram

Nice people to deal with

Rodrigo is a really good Seller when are on the market ask for him

Romeo at the dealership is very friendly, knowledgeable and willing to help me with my purchase. He offered several options on taking possession of the Challenger due to the distance. He has kept in touch and updated me with a price reduction.

He was attentive, He was knowledgeable about what I was buying. He answered my calls and text promptly. I had an awesome experience, I would highly recommend the sales man and dealership.

Dealer was quick to communicate and answer all my questions. Yhey were willing to work with me and my situation. Highly recommend.

All great

very good service for buy and finance process Rodrigo sales man very nice and help me very good

Fast and friendly service

Very good and quick response

Sold a car the night before my test drive appointment without notification. Then offered to sell me other cars outside of my pay range with more mileage.

Thank you to the manager Mr. Rubio and the sales man Mr. Mancha for helping me out and making my experience at the dealer ship great. The 5 star rating im giving to the dealership is because of both Mr. Mancha and Mr. Rubio! Thank you once again! And whoever is looking for a vehicle ask for the sales man Mr. Mancha.

Laredo Jeep sent a cheesy video but never responded back about the vehicle. If they actually cared about selling cars they would not waste time making videos but rather focus on the actual client who has a need. Bad dealership on customer service and my experience was less than zero.

Great just let prices

The dealer was very helpful and courteous in attaining information I needed to know about the vehicle I was interested in. And is answering questions I have. I still in the process of getting together with him but I very pleased in the way I have been treated.

Got the truck was great deal thanks

It was alot easier than I expected considering Covid-19 and the precautions to be taken. Everything was done either by txt and email. Very convenient for me since I do work at the hospital and long hrs. My dealer was always available to answer my questions in a timely manner. I appreciate his patience during the buying process because in the end I got what I was looking for. Im very happy with my purchase. Im a proud owner of Jeep Grand Cherokee.

Very responsive

I was contacted by email right away. I couldn’t make it down there right away and vehicle was sold.

Drove from New Braunfels to make a deal and it was worth the trip. Wife loves the new 4Runner! Thanks!

Staff was polite but didn’t want to offer a price reduction at all in vehicle. They reduced the price 2 weeks after my inquiry. They could have dole the vehicle 2 weeks early if they had even tried. I bought a car somewhere else.

Great Service. Great staff overall great experience!

Great experience from the time we walked in, very attentive to our needs, very friendly and patient. The car drives like a dream!

Do not trust anything these guys tell you, they are plain dishonest guys and do not buy cars online by trusting the condition and features mentioned on CarGurus. We bought a car online after seeing CarGurus listing, we were led to believe car had navigation and was in great condition overall. Found out later car had no navigation and 3 out 4 tires need to be replaced

Comunication and customer service were good

I called and explained what I wanted and then emailed 3 times and only heard back after I left a nasty email

Sales agent Ricky was very attentive and nice. I found the manager he was dealing with very unprofessional, didn't speak nor make eye contact. Whispering with other agents, as they turned around and looked at us. The financial manager made signing the contract simple, with his brief explanation of every page that needed a signature.

Excellent customer service, attentive & supportive, willing to negotiate & work w buyer!

They were prompt in contacting me however I had already made a decision about my vehicle. I was very pleased

good experience

Yes, bought car, very good deal, very honest and to the point , would recommend to others

Didn't answer my questions, and raised the price on the vehicle I inquired about.

A waste of time. Online experience was slow and misleading for a car that had pending customer that I was interested in buying.

They were very professional and quick, I was in my new truck in less than 2 hours