Land Rover Thousand Oaks

My wife and I had a wonderful experience purchasing our car. From the moment we walked into the showroom to driving away in our car we were treated like important valued customers. The condition of the vehicle exceeded my expectations. This is a professional top notch dealership!

Awesome experience! Bought a 2020 Ram Rebel 4X4. Darin was great to work with.

Great response

It was a pleasant experience at JLR. Sergii was extremely helpful and I would highly recommend this dealership.

Immediate response!

Good

Great internet manager Andreas. Although I didn’t buy that particular car the service was great and low key.

Great service

Fantastic! Best car buying experience ever!

They were extremely helpful. Even in the follow up appt. Needed.

Very good and professional!

Great customer service just made me wait almost a week before taking my car

Andreas was super helpful and responsive, as well as Mirma the financial advisor. Got me in and out easy with a beautiful Camaro!

This was by far the worst experience I’ve ever had with a dealership.Initial contact was I’m not worthy then when I finally approached Jack my salesman told me they didn’t have the car after I drove 2+ hours to get there. Very disappointed I asked for the manager and after he explained my situation the manager laughed and continued a phone call. Not to mention after this all happened he just went inside and sat downWithout any explanation. Never again as my referring dealer was very embarrassed also. If I could give them a minus I would.

Great people to work with they delivered my wife truck it was smooth transaction highly recommended

Nick was great!

The dealership responded to my inquiry immediately. They were friendly and accommodating.

I didn’t purchased this vehicle because someone beat me to it but my sales consultant was second to none! Andreas was very informative, his product knowledge was superb and he was very familiar with his inventory and what was coming soon. The attention to detail and level of customer service exceeded what I expected from Land Rover! If you are in the market for a Land Rover, ask for Andreas.

Appreciated their extremely professional and prompt responses to my numerous inquiries with a professional demeanor of "no question deemed insignificant".

The dealer try his best even we were far from each other he is a good person over the emails lol

Nice Cadillac Good service the people very kind thanks guys

Andreas did a great job on getting me in and out in a reasonable amount of time. Car was ready when promised, everyone nice at the dealership, great deal on F-PACE...

Awesome response time

Great service right from the start (inquiry), through the sale, and follow-up after the sale. It was well worth the 6 hr drive to the dealership.

They were very professional and got back to me right away. Would have loved to purchase a car from them but it was not equipped to my standards so I lost out.

I showed up and a tall Afrian American man did not want to help and did not want to show me a car, the one I found on this site he said it’s not ready but why would they put it up and then I found one on the lot and that’s the one he didn’t want To show me so he said something like “I thought I was going home early today” I guess he didn’t want to sell me a car so I walked out.

Great place to buy!

Good communication is the foundation of a good relationship! This dealership communicate with immediately.

Nice guy !

They had the vehicle that I was interested in but my contact informed me that the state of California cannot accept trades from Arizona, (I had a 2016 Veloster Turbo with a clear Az title. I went on to purchase a similar vehicle that accepted my trade in Scottsdale Az.

Good overall rating for the staff.

They responded to me immediately. They were professional and courteous. We did not make a deal, but they were direct and to the point. I would contact them again.

Great experience at this dealership. Very courteous, No pressure. Very fair price. Highly recommend.

Had to contact them three times but in the end bought a car from them.

Very kind people they willing to help and open too get you a fair deal

Good with follow up

Helpful and did respond in timely manner.

Good company but I changed my mind on the vehicle I wanted.

Good , responded quickly and answered all questions. Very Helpful

I called Jaguar Thousand Oaks to purchase a new 2017 XF. Explaining to the sales guy that I live 40 miles away, and did not want to drive that far unless I new the price and that they had the exact car I wanted. The sales guy had not heard of the Jaguar incentives, and, after checking, said his boss was unwilling to negotiate them into the deal. He became quite rude when I pressed him about honoring Jaguar's incentives. He checked again, and his boss then offered me $1,500.00 off the MSRP. That is way less than most websites say the car should sell for. He basically said that is their price...take it or leave it. So I bought the car elsewhere and was given all of the corp incentives, including the buyer loyalty, and a 4K discount, totaling $14,000 off the MSRP. I was very disappointed with JTO, as I bought my first Jag there, and the one I just bought is my 9th. I've never had that kind of disrespectful treatment from any dealership, let alone a Jaguar dealership. Shame on them.

Very responsive and good follow up.

Goid

Howard was wonderful to work with!

Excellent communication.

Best dealership i have ever experienced. I would definitely go and buy from them once again. They gave excellent service and a decent price. First class from start to finish.

Very knowledgeable and professional.

Dealer was not flexible enough on price so I purchased a more fully equipped Range Rover in the same color combination from another dealer under much better lease terms.

Advertised HSE Dynamic but was an SE.

Very responsive and helpful / No Movement on Pricing so I brought RR SC Autobio elsewhere for less

Great service! Friendly staff

Great

The salesman (Dave) came in on his day off to help us. He then delivered the car about 65 miles to our home and he brought all the paperwork with him. We love the car so far. Thanks for a simple process.

Recd email with pics of vehicle in a timely manner.

Minimal response