Land Rover Albuquerque

Great customer service

Great experience

Very helpful. Was resourceful and fast responding.

Fast and friendly. Very fun to work with

Done good , answered fast , with a text and a email.

Deal didn't work out but very helpful and good comm

Layla diligently worked around my changing schedule to help set up a test drive. She wasn't pushy at all.

I had a great time taking with one of the dealers. I think that I'm going to continue looking with you guys.

Good communication

thank you it was a very nice purchase.

Hmmm, didn't seem to want to be patient and let a third party inspection take place before opening a dialogue beyond the email. Wasn't willing to wait until I was confident that what was being advertised was in fact true before playing the high pressure salesgame. Two profession have the lowest level of trust later and used car salesmen. This isn't the 1990s, not sure but think that a buyer needs are not relevant to this sales team. Seems that this one like most think it's a seller's market. This is is a need vs want, so walked away. I wouldn't recommend them.

Hugh the sales guy was really helpful prompt and I bought the car I wanted. The entire experience was great, it all started with Hugh. GREAT SERVICE!!!

Sales staff was very friendly and professional. I landed up purchasing a different vehicle and was very pleased until it was time to complete the purchase. First, after setting up an appointment to pickup the vehicle, the vehicle wasn’t washed and I had to wait for that to be done. Then, I had did all the paperwork needed on-line only to find out when I went to pickup the vehicle that none of the finance paperwork on-line mattered and had to start the process at the dealership which took about two hours. Mostly waiting, which I was trying to avoid by submitting everything online. I felt they really we not prepared for me to pickup/purchase the vehicle even though I completed the online process and exchanged emails with sales staff.

They only responded with " we got your request and we will get back to you", but never did.

Bob the salesman, took good care of us!

A response came days later. I showed up to the dealership to look for myself and not a single person came out to help or acknowledged my being there. They were very rude. I finally flagged down a gentleman who had no clue what was going on and we waited for the manager to come out and never did. So I left. I wouldn’t buy a car there if it was handed to me. Most car dealerships are jumping at the chance at a sale. This was the worst service I’ve ever received. Or non service I could say. Shop anywhere BUT here!!

very nice would reccomend

After initial "canned" greeting, no one ever responded. Made several attempts, even to GM, and still no ever got back.

Very pleasant salesman. The car was not what I was looking for.

Great

excellent experience, enjoyed the whole transaction.

couple of problems. car not exactly as described. also only one Key FOB- salesperson who took the car in took one of the original keys home!

Very responsive and helpful.

Graeme was fantastic about reaching out after I contacted dealership about one of their vehicles. Just didn’t feel like the car would be a good purchase.

Responded quickly.

Good connection

I tried to trade in my vehicle which ended up being upside down too much so I mentioned another vehicle to trade in but the dealer had not even considered an option for me to keep the upside down vehicle and just trade in the older car. My score is low but not horrifyingly low.

Sales person was very nice, and straight forward. Which is a good thing. Over all good experience. The car we purchased was as advertised.

Racheal was very helpful I am still looking around at other cars and I cant decide when to get a used car

Good,Bought another Jag from them!

Good sales team and service

responded within 24 hrs

Dealer responded by e-mail asking how they could help. I responded with a few questions, but received no further reply.

The Salesperson was responsive but dealer was not competitive on pricing. Even after I showed multiple comparable vehicles at much lower prices they refused to negotiate on their price..

Dealer did respond, but did not like the car I was searching for. They were very helpful though.

Attentive, courteous, available & always ready to help.