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Kramer Pre-Owned Express
About Us
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Today 9:00 AM - 6:00 PM (Closed now)
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25425 US-59
Porter, TX 77365
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Jul 9, 2025
The vehicle I was interested in was priced too high. I found the same color vehicle for $3,000 less and closer to home. The GM would not negotiate but rather lose money while it continues to sit in their parking lot. Plus they include a dealers package that already includes the extras from the previous owner.
Jul 11, 2025
Response from current dealership:
We understand how frustrating it can be when pricing doesn’t meet expectations—especially when you've found a similar vehicle elsewhere for less. We're sorry to hear that this experience left you disappointed. Your input is important to us, and we’ll be sure to share it with our team to help improve future customer experiences.
Jul 5, 2025
Excellent customer service and car perfect describe
Jul 2, 2025
drove 1 1/2 hours to get there we were ready to buy and they had a must purchase package on the window of an additional over $1700. This
felt like such a scam. Car Gurus rated the car on the deal to the price BEFORE the mandatory added package. We got right back in the car
without test drive and drove to the next dealership and purchased another car on the spot. They lured me there under a FAKE price. I refuse to
do business with a dealership that does this.
Jul 11, 2025
Response from current dealership:
We’re truly sorry to hear about your experience. Driving a long distance with the intent to purchase, only to feel misled upon arrival, is understandably frustrating and disappointing. We never want any customer to feel that way, and your feedback highlights an area where we need to do better. Thank you for bringing this to our attention — we take it seriously and will review the situation with our team to help prevent this from happening again.
Jun 22, 2025
Sales person Tara was good , but vehicle had considerable hail damage that made it unfit to purchase for me.
Jun 30, 2025
Response from current dealership:
Thank you for your feedback. We're glad to hear that Tara provided a positive experience, but we're sorry the vehicle didn’t meet your expectations due to the hail damage. We completely understand how important it is to feel confident in your purchase. Please don’t hesitate to reach out to us directly—we’d be happy to help you find a vehicle that better fits your needs.
Show older dealer reviews 22
Nov 6, 2022
Dealer ONLY replied that the price had already been lowered. We like the car but live five hours away. We ask if we can be kept in the know on this car!
Sep 9, 2019
Said they were too busy to contact me back after I applied for a loan. I do not recommend them
Sep 21, 2017
The only problem I wanted the book value and they seem not to be able to give exact quote.
Apr 13, 2017
Had a great experience.
This car was originally priced at $44,991. As soon as I inquired on the car the dealer raised their price by $2,000 and said they listed it wrong.
Mar 23, 2017
Response from current dealership:
It was an error on our part, like we explain on our response to you. Prices move all the time, up or down, depending on market. But you didn't really inquired, you just complained about the change in price. As I'm sure you've read, we like to take good care of all our customers.
Feb 9, 2017
Pre owned Express has some really nice trucks on their lot. They do not over price their vehicles and really know what they're doing.
Feb 14, 2017
Response from current dealership:
We thank you for your business.
Aug 10, 2016
The Pre-Owned Express is a class act and very friendly. I worked with salesman Victor. He was friendly and knowledgeable of the inventory. I started working with him on a Saturday and he worked hard to the end to get the deal done which was tuesday. Thanks again Victor!!!!!
Jul 12, 2016
Very professional and prompt with all request. Victor has met all my expectations of what a good car dealer should be. I would recommend this dealership to my friends and would not hesitate to contact them with any future vehicle needs..
May 25, 2016
Yes the Dealer Rep. Victor contacted me quickly and the Infiniti EX35 was clean, washed, and ready to test drive. No waiting and no pressure upsells. Skyler handed the paperwork and I even got a great deal on the AUL Bumper to Bumper optional repair warranty. I recommend to all my friends and business associates to use Pre-Own Express. Thanks all
May 25, 2016
Response from current dealership:
It was a pleasure doing business with you, we're glad you had a good experience. We thank you and appreciate your business!
Mar 23, 2016
Good service
Apr 11, 2016
Response from current dealership:
Thank you, it was a pleasure doing business with you!