Knapp Chevrolet

Responsive

An awesome dealership, great people !

Good

They were great and helpful

I didn't purchase the truck but got a fast reply and friendly service when I went to go test drive. If you need any help ask for Larry. He was on top of his game.

They were quick with their responses.

They did a good job keeping in touch with me & updating me on the car price, status. etc. Answered my questions in a timely manner. If they were not 1 1/2 hrs. away from me, I would have gone to look at their used car & probably bought it. (3 hrs. was just too far for me.)

Although we, ultimately, chose a minivan over the SUV we test drove here, Knapp Motors and Adam, their sales professional, were excellent! The vehicle was certified, and we drove from Toledo area to find the car washed, prepped, and pulled up front for a test drive. Adam was wonderful, and the "hometown" feel at this dealership was apparent.Everyone seems to take pride in what they do, and it shows. If you want an easy, no pressure, helpful car shopping experience, give Knapp Chevy Buick a try!

Very competent, pleasant salesperson and credit manager. I believe we paid a fair price for a nice car.

Probably one of the best dealership experiences I've ever had from the service manager, sales manager, finance and salesman everybody was bending over backwards and made the experience simple and easy.

Nice and helpful

quick response and helpful

Adam was great. He showed me what I wanted and answered all of my questions. Very informative, he asked all the right questions about how I used my car. I would recommend.

I was very pleased with our recent sales experience with Knapp Chevrolet in Blissfield,Mi. I would recommend them to others looking for a vehicle.

when i arrived i asked for Kevin the sale ass. he promptly got the plates and keys for car i requested. He explained pricing and what the car offered. After test driver he ran the numbers for me. he did all the work to get the car in a couple of hours,Financing,cleaning the car,fueled the car, and explained how everything worked. GREAT Dealer and excellent sale associate. Customer service was EXCELLENT

very good service and no problems with the dealership.

commuicated quickly and informative. The staff followed asstated they would.

Great response and assistance. Definitely recommend working with them.

this dealership is one that gives all car dealers a bad name! Talk about misleading the customer! told me about a cracked piece on the rear bumper - only showed me a micro close up view of the damage - gave me the part number to replace it - I said OK - never sent me a shot of the entire bumper to show the entire bumper was creased and nothing aligned correctly - My estimate $1000+ in damage. Then had the vehicle parked back in an alcove in the service bay (poorly lit) so we could not get a good view of the damage when we arrived to close the deal - had to ask 3 TIMES to have the vehicle pulled out into the sunshine - These guys mislead and then tried to hide the problem - RUN do not walk away from these crooks! I drove 2 hours to do this deal and had EVERYTHING pre approved . . . This vehicle should have NEVER been GM Certified. SHAME ON YOU KNAPP!!!! YOU'RE SALES MANAGER SHOULD BE FIRED!!!! YOU SHOULD BE ASHAMED OF YOURSELVES.

We had a really great experience at Knapp Chevrolet/Buick. They were all so very nice and very efficient. We drove off the lot that same day with our car. Couldn't have asked for a better experience!

We bought from this dealership. Excellent Customer Service. Very happy with the Vehicle.

Great attentive salesperson, could not have asked for better communication with me while I was trying to decide ultimately I decided to lease rather than buy but the people generally care about their customers and want to help.

They were great to work with. The car I purchased was a great deal and they were very fair with my trade-in.

The sales associate, Robin, immediately contacted me which I appreciated. Had the car fit my criteria I certainly would have purchased from her.

Just seemed to take a long time to get s response .

prompt answer and follow up

Good selection of cars and a very helpful sales staff.

Great experience, would definitely recommend

Very rpofessional and helpful.

Great experience. Great Team! Thank you Knapp!

First of all let me say, that I have never left a dealership without a grudge, or feeling cheated in some way or another, until yesterday. I can honestly say that that was the most pleasant experience I have ever had making a vehicle purchase. This started from step one, the listing. It was accurate and descriptive, and represented the car and dealership very well. Step two, communication; every time I called my saleswoman, Mallory, she picked up, she answered all of my questions immediately and kindly at that. Mallory emailed me information right away, and even upheld her promise to call me if other potential costumers called about the car I was interested in. Step three. Since it was rainy outside, it was a very pleasant surprise to see that she had parked the car in the service bay where it was dry. The car was spotless, and she let us look it over with just the right involvement on her part. Step four, Pricing and signing. The price on the car was reasonable, and Chris from finance was also a pleasure to work with, she explained everything clearly and thoroughly while still making it a short process. Dealerships often have sales people who are nice, but it's a very fake niceness. After speaking to Mallory, it was obvious that she was a genuinely kind person, that treats costumers with respect. There may be things in here that I may not have mentioned, but I assure you that no effort Knapp Motors has made has gone unnoticed. My wife and I would like to send them a big thanks for making this a very pleasant experience for us.

The online trade tool was several thousand dollars higher than the amount offered by the dealership or discussed with the salesman before I drove over 30 minutes to see this vehicle. They were not interested in negotiating either. It is geared only to get you to the dealership! COMPLETE WASTE OF TIME AND GAS!!!