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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Clarence
Mar 24, 2026
Great experience with Domo and the whole dealership Earning 5 stars every day
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Eric
Sep 9, 2025
Good experience. Advertised price plus reasonable document expense. Good contact and follow up. Purchased car here.
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Karen
May 15, 2024
Very nice. Responded right away and followed up regularly with other options when this vehicle sold.
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Mar 4, 2024
Jen was great - responsive, friendly and not pushy. I purchased a different vehicle from her as this one was already sold when I got there
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Jan 17, 2024
Really responsive and easy to work with.
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JP
Oct 8, 2023
Great response and worked numbers for me, but decided to go a different route since they’re out of state
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May 6, 2023
Good conversation
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Patti
Nov 6, 2022
They responded to my request but ended it there. I asked additional questions, but never heard back. It would be nice to have answers if I need to drive to Utah to buy a car.
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Jul 21, 2022
Great Experience
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Joe
Dec 22, 2021
decent people
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5
Dec 2, 2021
Dealer delivery fees are really high from this dealer $3000. I like the truck but it doesn't make sense at that point. The salesperson was very professional.
2 of 2 people found this review helpful.
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Ryan
Nov 30, 2021
Very fast response on all my questions
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Sep 23, 2021
I was contacted by e-mail, and we exchanged 4 communications. Ultimately, I did not receive further communications. I was asking for a value for my trade-in and after sending web links for my vehicle, I never received any response.
4 of 4 people found this review helpful.
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Jul 2, 2021
What a wonderful experience! We dealt with Isaac from start to finish. What he told me over the phone was consistent all the way through. He didn't jerk us around. We never were passed off to a finance person, then back to the sales person. It was one person the entire time. The price was fair, no funny business. I highly recommend Kenston for anyone shopping for a vehicle. I was very impressed.
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Marni
May 12, 2021
While I didn't end up getting this vehicle my experience with Drew was great. He was very responsive and helpful with all of my questions. I live 16 hours away from this dealership, but dealing with Drew has definitely made me keep them on the radar for purchasing a vehicle.
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Jeff
Feb 21, 2021
Great vehicles, large selection and knowledgeable staff. I’ve bought new cars and used cars for the past 25 years and finally found the dealership I want to work with.
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Jan 6, 2021
Responded quickly to my inquiries
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Shannon A.
Dec 16, 2020
Excellent service without high pressure sales tactics. They deal only in low mileage vehicles with clean CarFax reports. I will return for every future vehicle if at all possible.
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LouAnn
Dec 12, 2020
Salesman was very attentive and available and made the process so simple.
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Nov 1, 2020
Great customer service and was a pleasure to work with! Smoothest car buying experience ever.
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Oct 14, 2020
Great car for a great price! When we’re in the market again we’ll definitely go back!
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Oct 8, 2020
Great service
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Oct 6, 2020
Quick contact and a thorough explanation of the vehicle and the dealership's buying process.
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Sep 23, 2020
Clean dealership very professional sales staff. Price of vehicle was top of market and offer on trade was bottom with no concession offered between. Liked the car and hoped for some type of negotiation but no counter offer was given on either end of the deal.
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Sep 14, 2020
Good communication, fair price, definitely would have done business with them but I found a similar vehicle closer. Would recommend.
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Craig
Jul 9, 2020
I have not yet had a car buying experience from them. However I did go look at a vehicle and test drove it. The company seems awesome. Very laid back and hassle free. When I'm ready to make my purchase I will be going back.
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Sonya
Jun 6, 2020
I had the best car buying experience I have ever had. They bring a new fresh way to buy a car and it was great! I highly recommend them.
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Don
May 27, 2020
They were easy to work with very helpful but could be a lurker more trusting Chad was great never spoke to any one else
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May 22, 2020
Nice car just too many miles for the price
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Stephen
May 18, 2020
Dealer was very helpful with our buying experience. Great price on the Truck and would recommend them.
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HugoB
May 11, 2020
No rating, the call was brief. The person answered me with nice tone of voice.
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Apr 24, 2020
Greatest customer service
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Kevin
Apr 3, 2020
They reached out and it was professionally done!
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Ron
Mar 22, 2020
Ended up purchasing this truck. Talked with Drew over the phone and within 2 days we settled on a trade in value and vehicle price. Drew sent me through email the prices and taxes which very satisfactory. We arrived at Kentson, met with Drew and test drove the truck. Signed the paper work and paid our share at that was it. Drew went out of his way to meet our price. It was the quickest and most pleasant car buying experience I have ever had. No surprises. Thank you Drew.
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Audry
Mar 17, 2020
They contacted me and I am in the process of buying this car now. The gentleman I’m dealing with is very nice I couldn’t ask for a better experience of purchasing a car over the internet. I give Kentson Bountiful an excellent rating Five stars out of Five stars.
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Feb 18, 2020
Very courteous. Explained everything I needed to know and kept me informed
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Angus
Feb 18, 2020
Exceptional customer service!
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Danielle
Jan 30, 2020
They were super easy to work with
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Dec 22, 2019
Very patient and kind
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Brian
Dec 1, 2019
Prompt, courteous
1 of 1 people found this review helpful.
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Nov 14, 2019
Very quick response.
1 of 1 people found this review helpful.
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Judi
Oct 18, 2019
Amazing experience- James is the most amazing sales man I have ever dealt with. Highly recommend seeing him In Bountiful for all your car needs!
1 of 1 people found this review helpful.
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Sep 2, 2019
Chad at Kentson responded to my inquiry within an hour and set an appointment with me. When my wife and I arrived he greeted us at the door and had the car ready for us to drive. After getting license and insurance info he handed me the key. The car was in beautiful shape and drove like a dream but my wife didn't like the color. We ultimately chose a car at a different dealership. Through the whole process, Chad was a complete professional who wanted only to make us happy. There were no pressure tactics and no anger when we walked away. Chad didn't make a sale that day but he certainly made a great impression, and I would be happy to shop at Kentson again and to recommend them to my friends and family.
6 of 6 people found this review helpful.
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Aug 24, 2019
They were very helpful and didn’t smother me at all!
2 of 2 people found this review helpful.
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Bruce
Aug 1, 2019
Really the epitome of the new car buying experience. Totally professional with clear concise communications. All needs and expectations were met with no pushing or pulling common to the old days/old ways.
1 of 1 people found this review helpful.
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QUINETTA
Jun 5, 2019
I called to inquire but the vehicle already had a deposit made to start the purchase. I missed out on this great vehicle. It's my #1 choice and exact colors exterior and interior also great price and mileage. The sales associate did ask if I was interested in another vehicle.
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May 17, 2019
Very responsive
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Bruce
May 11, 2019
Very responsive, and professional sales team.
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Marcos
Mar 30, 2019
Prompt!
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Mar 28, 2019
Amazing experience with this dealer! Super helpful while not pushy in the least. Brian Lund and the whole crew went above and beyond to be sure our car buying experience was the best it could be. 10 out of 10 would recommend!!
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Edward
Mar 11, 2019
Excellent assistance
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Feb 28, 2019
Quick response but the car didn't have the options I was looking for.
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10
Jan 25, 2019
The dealer replied very quickly and were very helpful. The car sold before I had a chance to look at it, however I will do business with this dealer in the future.
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Ryan
Jan 1, 2019
They were quick to respond and answer questions.
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Michael
Dec 3, 2018
Chase answered my questions and was not pushy. Although I ultimately did not purchase my vehicle from Kentson, I will look there again in the future.
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Clarissa
Nov 5, 2018
Very friendly and helpful. Answered all my questions and I did not feel pressured to purchase.
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Ethan
Oct 27, 2018
These people were super nice and offered great deals, however I didn't want to make a trip to Utah so I didn't end up buying the car. Highly recommend this dealer to anyone who is looking to buy!
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Dede
Oct 21, 2018
Got right back to me and answered all my questions
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Aug 25, 2018
Very cooperative and helpful. Told him what it was I was looking for and he said he would keep an eye out for the truck I was looking for.
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Tanna
Aug 3, 2018
Very nice but was not willing to negotiate on the price of the vehicle .Still not sure if I want to purchase through them .
1 of 1 people found this review helpful.
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Jun 27, 2018
Great customer service with no pressure and no hassle. Nice modern showroom. Easy to work with.
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Deb
Jun 16, 2018
very professional and we drove from MT to look at the truck. Better than expected and we highly recommend them
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Jim
May 30, 2018
Very professional and helpful.
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May 10, 2018
The letter was helpful at first but when the deal wasn't going through they ignored our calls or wouldn't get ahold of us so they were great showing us around but at the end it felt more like being led on than actually help
2 of 3 people found this review helpful.
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May 15, 2018
Response from current dealership:
Jesus, Thank you for taking time to leave us a review. We strive to make sure our customers have the best car buying experience they can have. We apologize you do not feel you got the attention you deserve. We worked thoroughly through every outlet we have to help you and your situation. There are some situations that we cannot help with and are out of our control. When those situations arise, we rely upon the credit unions and banks to help us get the approvals for the best interest rates and loans we can provide. On those rare occasions, the process can take longer than a few hours at times.
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5
Apr 17, 2018
Dealer responded quickly and sent a walk around video of the vehicle.
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Apr 10, 2018
good communication.
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Sheron
Mar 17, 2018
Extremely nice and informative. I hope to do business with them.
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Mar 16, 2018
Good response, no pressure by salesman...seemed up front & honest.
1 of 1 people found this review helpful.
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Diana
Mar 9, 2018
They were very good but already sold the vehicle I wanted.
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mario
Dec 13, 2017
Responded quickly !!
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Nov 19, 2017
Outstanding response rate.
3 of 3 people found this review helpful.
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Oct 24, 2017
Great experience I will be looking them up for my next purchase
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Oct 15, 2017
They are very friendly!
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Robert
Oct 5, 2017
My son was in the market for a late model P/U truck. He had tried to buy one where he lives in South Florida, but the dealer was playing so many games that he decided to look elsewhere on line. At Kentson, he found an identical truck, only newer, with more options, in better condition and for less money. And he got an interest rate almost half of what the Florida dealer offered. The staff was very professional and delivered everything they promised. Who knew buying a car from a dealership over 2,000 miles away would be so easy and satisfying.I highly recommend Kentson for anyone looking for a quality vehicle at a great price, no matter where you live.
1 of 1 people found this review helpful.
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Sep 8, 2017
Called and they gave me all the information I needed over the phone. Very helpful
1 of 1 people found this review helpful.
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Dale
Aug 23, 2017
Great
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Brent
Aug 23, 2017
This dealership is where I will purchase my next car at. No BS, just great prices. Have not had the chance to experience the service yet, but read some reviews that say it is great. When I asked them the price of the car, they said that the prices advertised where the prices I would pay. A comparable car at another dealership was $3000 higher than Kentson, so I feel confident I am getting the best deal possible
1 of 1 people found this review helpful.
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Aug 17, 2017
even though we are not purchasing this car from them they had extraordinary customer service when we visited their office for a test drive.
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Karen
Aug 13, 2017
These folks did respond, however, they aren't interested in a cash deal, only financing. At first I tried to have a Cadillac dealer help me buy this car because he would get it certified for me. Kenton wasn't willing to do that. Then I offered cash to buy the car myself. I was told by the salesman "Won't you finance the car? That's how we make our money." No, I wanted to pay for it outright. "Sorry, we can't help you."
5 of 5 people found this review helpful.
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Aug 14, 2017
Response from current dealership:
Karen,

Thank you for taking time to place a review about our company. We appreciate all the feedback our customers have given us over the years. It is our top priority to make sure our customers are happy with their experience and also get a great deal on the car that they purchase. We apologize if there was any miscommunication in you trying to buy our car. We are interested in selling cars to all customers. We specialize in selling them at the lowest prices around while not sacrificing the quality of cars we sell in order to do that. In order to ensure we have the best price; we price the
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Hugo
Jun 4, 2017
Very friendly and accesible
0 of 1 people found this review helpful.
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Mike
Apr 5, 2017
Excellent communication.
0 of 1 people found this review helpful.
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Shawn
Mar 19, 2017
Responded within minutes and answered my question.
0 of 1 people found this review helpful.
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Steve
Mar 19, 2017
Bought a 2015 Acadia and the process couldn't have gone better. I bought it sight unseen and had it transported to my office. It was as advertised and a good price. One of the best experiences I've had buying a vehicle.
1 of 3 people found this review helpful.
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Feb 24, 2017
Good communication!
0 of 1 people found this review helpful.
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Rob
Feb 22, 2017
Great
0 of 2 people found this review helpful.
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David
Oct 31, 2016
Dealer responded immediately although truck had been sold.
1 of 2 people found this review helpful.
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Dalton
Oct 15, 2016
They wouldn't really listen to the price I wanted for the Jeep.
5 of 5 people found this review helpful.
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cindi
Aug 17, 2016
i requested info on two vehicles and was never contacted then told they were unavailable. they sold vehicles to someone when i was first to call on them.
5 of 11 people found this review helpful.
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Katie
Mar 24, 2016
Good
2 of 3 people found this review helpful.
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Kelly
Mar 22, 2016
Polite but not great customer service. They have great cars but when I asked for a test drive I drove, went back and they seemed too busy to answer my questions so I left.
3 of 3 people found this review helpful.
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Jerry
Feb 18, 2016
Dealer contacted me promptly!
0 of 1 people found this review helpful.
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Nov 30, 2015
tenner was very nice he pick me up from the hotel, got to the dealer, test tow Lexus, I didn't got the car but he take me back to the airport super service thank !!
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Rob
Nov 20, 2015
Smooth, easy, service-committed. Good price, great service -- even from 400 miles away!
0 of 1 people found this review helpful.
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Mikel
Oct 21, 2015
Cache at Kentson was a pleasure to work with. The Kentson way of doing business was quick, easy, and above all, straight forward. No "car dealer" double talk or price games. This was a great buying experience.
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james
Aug 30, 2015
did not have the car
1 of 5 people found this review helpful.
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Philip
Aug 29, 2015
Excellent service - wish all car buying had been like this. No pressure, lots of understanding and patience, great vehicles and courteous attentive (but not intrusive) staff.
0 of 1 people found this review helpful.
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Julie
Jun 15, 2015
This LTZ is listed as having a towing package. It does not. So I went well out of my way to look at it for nothing.
2 of 2 people found this review helpful.
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Jun 16, 2015
Response from current dealership:
Julie,

Thanks for the feedback. We apologize that you couldn't get the information that you needed. Did you have a chance to talk to anybody at Kentson car company? We would have been more than happy to answer this, as we value your time.  To our knowledge all of the LTZ models that we currently carry are equipped with a towing package. They all have plastic covers over the tow receiver that might have caused confusion. Please feel free to call if you have any other questions or concerns. Again we apologize for the inconvenience.

Kentson Team
801-936-1886
joo
Feb 28, 2015
Awesome experience. I highly recommend going to them if you're looking for a new car.
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Jennifer
Feb 2, 2015
Great experience!
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Susan
Dec 15, 2014
What a great experience buying our new car! When we first walked into the Kentson Car Company to test drive a vehicle, we were greeted by several very friendly people. We had an appointment with Zach and found him to be awesome! (Very friendly and informative, and we felt no pressure.) We will recommend this car company to our friends and family.
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Bob
Dec 7, 2014
Salesman not responsive or willing to discuss any negotiation. He ended call with the inane, "Well we want to get the best car for you whether it is from us or some other dealer". So he was correct about the latter. I bought one from MB of Denver.
2 of 2 people found this review helpful.
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Dec 9, 2014
Response from current dealership:
Bob,

We sincerely apologize that we don't negotiate on our prices. Our business model is set up so customers don't have to feel like they need to negotiate to get a good price. We do that by advertising the lowest internet price in Utah, and in most cases the western United States. If you were to find a comparable car that is beating our price, we would do our best to compete and earn your business. We recognize that your time is valuable and try to use it to the best of our abilities. If you find a similar vehicle at a lower price, that is closer to you, we would rather you purchase that o
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Chushan
Oct 21, 2014
Excellent service
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FRANK
Sep 26, 2014
Called back a number of times but sold the car
1 of 1 people found this review helpful.
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Apr 27, 2014
Low pressure experience. Only drawback was when I mentioned the tires would need replacing before winter they did not offer to give even a small amount off. I was not trying to get less than they were asking. Good quality cars it looked like.
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tom
Feb 15, 2014
Never dealt with them before. Painless experience. Great inventory.
1 of 1 people found this review helpful.
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Patrick
Nov 30, 2013
The way buying a car should be!
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Sep 5, 2013
Awesome place to buy a car. The reviews are all true.
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5
Aug 23, 2013
Great prices, great vehicles!
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Mark
Aug 12, 2013
Honest, honorable and a pleasure to work with.
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bill
Jul 22, 2013
It really was a different experience, in a good way!
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Jo
Jul 3, 2013
I bought a car from them, they were great.
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Shenton
Jun 16, 2013
Just talking to them they were know;egeable and seem to know their stuff
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Kristin
May 7, 2013
The dealer was helpful, and not pushy.
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Dave
Mar 14, 2013
Professional and helpful in every way. I travelled some distance to their store and was able to do a lot of preparation before making the trip.
1 of 1 people found this review helpful.
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Ted
Feb 3, 2013
Good response but car was sold. They have a lot on the net, but most have been sold.
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