Ken Garff Hyundai Downtown

They didn’t have the vehicle there when I arrived to look at it even tho I got on the website that morning and asked about it….. our. Salesman Esiah did try to email but we were already on our way. But we ended up getting a Tucson instead so it all worked out fine

Dealer replied quickly and stayed in touch to answer any questions I had.

Car was sold by the time I contacted them but I appreciated that they responded anyway.

They were great. They honest, listened and weren't pushy. When I told the the maximum I was willing to pay they didn't try and squeeze another couple hundred out if me. Lastly, they filled the car with gas. I know its a little thing, but many places don't do that.

They were considerate of my time. They called me to let me know the car I was interested in had sold that morning. Very friendly and helpful

They said they did a complete inspection of the vehicle, I went with my daughter to make sure they didn't sell her a car with a problem. This car had obvious transmission issues never got out of 1st gear once fluid warmed up. This was a virus to me but someone that doesn't know this could have been hidden. Not pleased with the honesty of the dealer

Very pleased with this dealership, the staff who helped me. However, there is one issue; parking is awkward due to on site construction.

The car was on the website but not available when we got there. There were actually three total but all were reserved. It was a bit frustrating that they don’t take them off their website.

They were very thorough on following up and setting a time to talk more. Presented the vehicle well and was not pushy at all.

The guy’s were pretty good the only thing was the Truck needed work and wasn’t ready so to drive up from Las Vegas that was a bummer

Great experience, sales man Christian was the Best and very helpful.

...responded quickly noting that unit was sold...

Buyer beware - I have called this Dealer twice now regarding this listing. The state that this vehicle has gone through the safety point check / inspection but it HAS NOT. The Sales Manager told me that it would cost much more if they ran it through their inspection so it is up to the buyer. I appreciate that but they claim, on KSL.com and other locations, that this vehicle has been checked out / inspected. Apparently the second call went ignored as well since they are still listing this as a inspected vehicle. NOT what I expect from a Ken Garff Dealership!!

Sales people were very knowledgeable and helpful. Explained all of the financing options with no pressure to make the decision on that day.

A little disorganized. The ad stated it had a sunroof. It did not.

They were great to deal with.

Awesome

I ended up buying a different vehicle from a private seller. But the people at Ken Garff were really good to work with on the vehicle I was looking at.

Dealership was very attentive - everyone friendly and helpful!

Good

David was very prompt with getting back to me and with her replies. we were unable to come to terms with the price but I would defiantly contact them again for my future auto needs.

Great experience. No pressure sales. Love the car.

Nice place

Very friendly. Very little hassle. Would recommend highly.

The dealership contacted me immediately after showing interest. The salesman even proactively sent me a video of the car he made specifically for me on his cell phone. It was impressive and greatly appreciated.

Jacob at Ken Garff Hyundai was very helpful and informative about the C- Max Energi I was interested in. Thanks for being so knowledgeable about your products.

Super pushy salesman. I asked in my email of interest to be contacted via email or text only as I work 2 jobs and can’t take personal calls at either. The salesman contacted me initially via text but then proceeded to text and call 8-10 times per day. Once a second sales rep started calling multiple times daily in addition, I blocked the number in an effort to not hamper my employment. This is rather pushy and excessive in my opinion.

I could not be happier with the service I received from Ken Garff Hyundai! The salesperson I dealt with was Angel Prado and he went way beyond what I could ever hope for! This was the very best car buying experience I have ever had!

I purchased this car from close to 1000 miles away. Ayla, the sales representative, was great to work with. She was responsive to questions, represented the car accurately and provided a video of the car for review. She handled the necessary steps with my credit union to complete the loan and title paperwork so that when I flew in completing the transaction was smooth and painless. The car was as described and ran perfectly on the road trip home. The entire transaction was straight forward and without the typical sales push and games normally played at car dealerships. I would recommend the buying experience at Ken Garff with confidence to anyone. If you are looking for a car give them a call or go visit and see for yourself.

Great experience, but the vehicle had already been sold earlier that day.

Dealer immediately responded. Took car for test drive. Vehicle did not have some of the options we wanted.

Called right back and followed up. Car was sold.

Sales associate was hard to reach but kind.

They were very profesonal

They were very responsive and more than easy to deal with, and their prices are always the lowest! I will always come to Ken Garff first!

They followed up on my inquiry they're very professional manner

Dealer was very helpful but not pushy. I love their policy of "one customer, one price, one hour." The listed price was very competitive, no haggling required. We ended up buying the car!

Were friendly and efficient. Were not upfront with all items, ie missing key or higher mileage than advertised.

They were very helpful and knowledgeable. Process to buying my car was quick and smooth.

Called once. Before I had a chance to finish work they called again. I explained to him i had a family emergency and he called me 3 more times that night. Disrespectful. Called 4x/day for a week.

Very good 9 out of 10 great to work with. In the process of buying the car now.

Considering everything I thought I got a good deal. I purchased a 2010 PT Cruiser for $8,000. That's $2000 under blue book.

Responsive. Great people to work with.

Their car did not have navigation.