Ken Garff Ford Greeley

They're good and I'm waiting on a brand new pickup that's coming in should be here any day

Although it was the typical dealer antics, I have to say negotiating was one of the best experiences I've ever had. Nothing is ever perfect, but I was treated fairly and with respect. I would buy from them again.

Truck was a described helpful made the process as easy it can be

Not happy with dealer I had an appointment set up to go buy car and I just happened to look on website and the car I was going after had been sold not impressed

Great follow up and follow thru! The dealership and salesman is fantastic friendly and helpful.

Very helpful!

Amazing. Got back to me really quick

Good talk

Bought this car best place I have ever bought from, Alex sales guy, and Adam manager are great

Great communication great staff would love to do business.

Easy purchasing of listed vehicle, with delivery to my door 150 miles away from the dealership. After the deal was closed and delivery accepted, my inquiries and needs were met quickly by the internet manager Alex. I would definitely purchase another vehicle from this dealer in the future based on my recent experience.

Excellent customer support and salesman in Assisting me with my questions

Very helpful with updates and information. Will be visiting this weekend, I live out of state...

Spradley Barr Ford was great to work with. Our sales rep David, really went out of his way to work with me to get the purchase completed. David we informed, engaging and quite humorous. The used vehicle I purchased was exactly what I was looking for and within my budget which was an extra bonus. Overall, I would have to say this was the best car sales experience I have ever had. I highly recommend Spradley Barr Ford

I didn’t end up getting the vehicle but the salesman was helpful and easy to work with.

Rob was friendly and quick to reply to my emails.

Contacted me right away and was ready to answer questions I had. Tried their best to make everything go smooth. Overall experience was a A-. I’d consider buying from them again.

Great dealer fast and easy sale no pressure dannie was excellent to work with! Would return

Hands down the best car buying experience I’ve had. Very friendly extremely helpful. Did not try to push anything, best price of all the trucks I was looking at. Easy to negotiate with. Troy was professional, kind and very helpful. Highly recommended!!! THANK YOU TROY!

David is very nice non pushy salesman

Dealer responded promptly but I purchased at another dealership

Contacted me but didn’t barrage me with countless calls and emails as other dealerships have. I’m very busy so it’s difficult for me to find the time to answer all my calls and emails. They let me respond on my own time.

They seemed genuinely concerned with my needs in a vehicle and we're very helpful they just did not have the vehicle I was looking for but they did put me on a watch list for the one I am I would recommend them to anybody

Kelly was great to work with and excellent at following up with me.

We didn't buy the vehicle, but they were quick about responding to my inquiry.

Very friendly, didn't have what I needed at this time.

The online sales lady was great. She looked for vehicles in their inventory that met my requirements and sent me the car faxes and additional info on cars I expressed interest in.

Great customer service

Great information.... Thanks

David was very helpful and accommodating.

Call the dealer ended up talking to the service manager about this truck and found out that the issues it was having worked for me but it was really cool that he told told me after knowing my issues with my latest truck

They seemed not to know what each other was doing. I guess that was because a third party answered the phone as if she were the dealer. Bad idea. She didn't know anything, and then two other people contacted me and they did not know what I had said to the first person. It was generally not very professionally impressive.

Wonderful, easy and quick.

Great dealership and great service!

Excellent communication and information. I found the staff friendly & low pressure. Would recommend working with them.

Vehicle has been sent to auction, yet still listed for sale. Questions answered quickly <24 hours

Prompt email response. Very pleasant and helpful.

Adam at Greeley Spradley Barr was awesome to work with in purchasing my vehicle from start to finish! His customer service skills are outstanding and would highly recommend him to anyone looking to purchase a vehicle.

Dealer was good about answering all my questions.

Profesional service

As soon as I walked in the door they greeted me. Everything was transparent and painless. Thank you Dannnie. Good Coffee

Quite straight forward. Quick to respond, and with the information I wanted. Often you get responses that are just an email that says to contact them back. Not the case this time. Didn't actually buy the 07 element but nevertheless, these people put attention to detail

They did a good job.

Very friendly staff and knowledgeable about the vehicle I was interested in purchasing. I would recommend this dealership!

they were very good was contacted on a Saturday and even got a follow up on Sunday

Quick to contact and follow up. Chose a different vehicle at a different dealer.

Initial dealer response was quick and informative; the salesman Danny seemed very helpful, even calling me to let me know that there were some scheduled repairs to the vehicle I was interested in which hadn't been completed yet due to it's 'new arrival' status. So I drove over an hour to test drive this vehicle; I drove it for 10 minutes and returned to the dealership since there was clearly a steering issue- which was not one of the aforementioned repairs. When I mentioned the problem to Danny, he informed me immediately that there was "another guy waiting inside to buy the vehicle right now for the full asking price." After 10 minutes?!? Calling his bluff, I moved to go inside to see this other prospective buyer; Danny actually stepped in front of me and told me he would not allow me to do that. Clearly, there was no other buyer and this was a feeble and inept attempt at a hardball sales tactic. I told him I didn't appreciate that and returned the vehicle keys to him; he rudely and unprofessionally turned and walked away without saying a word. The vehicle is still available on their website; I guess the phantom buyer Danny mentioned didn't appreciate his pushy and dishonest sales approach either.

Quick return email

We showed up for a test drive and everything went great but the vehicle was filthy inside and out, this was a major letdown! The salesman said if we bought the vehicle it would get detailed then.For us this was a turn-off so we continued to shop elsewhere. Possibly the dealership should consider a higher standard of cleanliness when a customer has made an appointment. Consequently, it could generate a sell.

Have a vehicle mis-labeled in their advertisements. Advertised as an LT, it's an LS with the minimal accessories.

I did receive an email with an offer to answer any questions I may have.

Best truck buying experience ever.

Never made it to the dealership but every thing went good over the phone,text and with E mail responded in good time someone I would look to in the future to do business with

Horrible!!!! Horrible!!! Sold truck while we were doing the paperwork....

Nice but maybe a little pushy.

Great response. Great to work with!

Excellent place to work with. Hope to do business with them again in the future.

Dealer was honest and the price looks good. Still working with them.

Had a question about delivery. Was contacted within a short time and question answered right away. Contacted as a follow-up regarding experience and both were extremely courteous and pressure-free which is extremely important to me as I will buy when I am ready and when I feel it is right for me. Thank you

informative

No issues with this dealer, the truck I was looking for sold very quickly.

No preassure, fair price on trade-in, great experience

Got to test drive. Nice.

responded quickly. very helpful. in the end I decided not to buy at this point, but if still there may reconsider in the spring.

Friendly and helpful

When we were looking at the car, and my wife pulled down her visor, the lid was about to come off, when i asked if they could replace it he said the manager wouldn't allow it, sos we thought that we dould live with that, then on the way home I pulled down the drivers visor, and it fell off, it was completely broke off and fell in my lap. So now the light stays on all the time,I tried to tape the lide on, but could not get the light off, so I tried to take the mirror off and then decided that it wasn't the tthing to do, so tap;edit it up but sure doesn't do the appearance any good, and I am a meticulous keeper of my vehicle, I wrote a check for the car, but I really feel the dealer should have replaced the driver side, as I feel it is a safety issue.

Incredible. Made every effort to assist.

Very friendly and right up front. Absolutely no pressure or sales gimmicks. I would highly recommend them.

not the right car

Good

very good. responed right away and got back to me in 24 hours

Ok

Felipe from Spradley Barr sent an email within the day concerning my initial request about the car. He has sent multiple follow up emails and I would say they are interested in servicing customers quickly and efficiently based on my online experience.

Very good communication and concern for our interest in ford f150's

The dealership was very helpful and low pressure. I wish they would have provided us with the second fob and key though. We had to pay for an additional fob and key. The previous owner provided only one fob and key, which is unusual and with two of us using the truck we really need two sets of fob/keys. They arranged for and ordered the second set fob/keys but it was on our dime. We would have appreciated having them cover the additional charge.

responded promptly but car was just sold

Didn't have car I wanted.

Nothing to say, I received a call Beech by they had nothing I wanted in their inventory

Very quick to contact- nice to work with.

Excellent

Great price! Drove from Denver to Greeley because of using CarGurus. Almost didn't buy because of confussion during deal (Sales/Manager). Asked to talk to Finance Manager, who then saved deal with answering my question. This vehicle is great and I couldn't be happier.