Kayser Chevrolet Sauk City

It was great to deal with them!!

Excellent experience! Amanda Bartelt was extremely helpful and worked to get me a good deal! Nice people.

Great service. Bought the car. Its great.

great!

Mitch was great!

We decided to purchase this vehicle. Chris B was very responsive and easy to work with. I felt that we got a good value and are so far happy with the purchase. I thank CarGurus because I wouldn’t have otherwise known that this vehicle was available in my community.

Worked with Kevin and coordinated a Saturday morning when I could make the trip down to look at the car. When I got there right when they opened, they had the car inside and ready to go. Great group of people to work with, great dealer!

I had been looking for a new used car for about 3 months. Only hours after I inquired about a 2020 Honda CRV at Kayser's, I received a personalized video of an associate and a video of what the car looked like on their lot. I was surprised by such a quick and thoughtful response. I responded with more questions by email and was answered at every turn! I scheduled a test drive and drove an hour and a half to touch the vehicle to make sure my dream was real. I was gently guided through all the bells and whistles with a very patient Amanda! Thank you again Amanda! Financing went very smoothly with lots of choices and plans as what I can afford. Before I new it I was driving home in my new car!!! I couldn't be happier with the personal service I received from Kayser Chevrolet Buick! If you are searching for the right car like I was, check them out today! Don't wait!

Their responses was quick, we exchanged email multiple times in 1 day. They wanted me to sign the sales contract for the full listed price of the vehicle and fax it to them, that's the only way they can guarantee to hold the vehicle for me. Then they told me that I don't even have to buy if I should up and the vehicle didn't meet my expectation, they won't make me buy it, This sounds very fishy to me. My Spidey senses was going off like crazy. I ask to see if we can work out the price of the vehicle first before I sign it and he told me "No". Gave an excuse that all their vehicle was priced to sell and that no vehicle stays on their lot longer than 30 days. I told him "No Thank You" and that's one of the weirdest contact I ever had. I'm still going to get that vehicle but from somewhere else. Something isn't right here.

Excellent buying experience. Brent and Ryan went above and beyond. Would definitely recommend to everyone.

Very good communication and follow-up.

when I called the dealer was polite and answered my questions

Thumb up all around!!!

Wendy told me it would not be available for 3 days till shop goes thru it.was contacted next day it sold

Responded quickly.

Amazing experience here!! My husband and I were in a bad spot with our car. No other dealer helped us at all and we had been to at least 5 other places. But Chris helped us right away and never thought twice about it. I was looking at used because I never thought I could own a brand new car but by the end of everything my husband and I now own a 2020 equinox!! Chris and Ryan have been absolutely amazing!!!!!!

Very excellent Service and quick reply. I really recommend this Company and Brent Herbrand

Professional and timely.

AMAZING customer service. 1st class in communication. Talked to 3 different team members throughout the process and all never made me feel pressured to purchase a vehicle. Loved that they even texted photos of the car and communication. Did not make purchase but would highly recommend them to anyone as well as when I go to purchase another vehicle.

They were very helpful. And they work with their clients finding the best deal for you which is really nice. They also respond very fast.

Didn’t make a deal ( car was not equipped as needed) but responsive and courteous

Amanda was super helpful and was very quick to get me answers to questions I had, seemed honest answering my questions which I very much appreciated. They were accommodating and have lots of options to choose from.

They contacted me and gave me some information about it then I was informed the price came down a bit.

The dealership contacted me about the car and said they would be selling the car soon, because a car like that sells quickly, in the past. Very helpful and friendly to me.

Excellent

Confirmed availability, wanted to know how else they could assist. Visited the dealer as was impressed with staff.

It was a great experience overall

Quick response

So far great- hope to check out the car soon

Excellent feedback from the dealer.

Prompt, knowledgeable and effective response to my queries. Very smooth and painless operation.

Totally professional. Great to associate with on vehicle prospects. Super staff.

We love our new vehicle from Ballweg Chevrolet. Competitive pricing, friendly staff will have us coming back again in the future.

Responded right away!

pleasant

Very nice sale person, kept me informed even though the truck sold before I could visit the dealer. So they offered to help locate another for me.

While this wasn't the vehicle for us, the dealership was very helpful, and the staff all very nice.

Prompt response ... appointment scheduled to see vehicle ... received word short time later that vehicle was sold.

Good

Very good dealer, communication was excellent, and I bought 2018 Ford Fusion Hybrid from them

Salesman was prompt and knowledgeable

Very good people

Matt was very helpful and explained a lot about the car we were buying.The buying process was easy and quick.Very nice people.

Friendly and not high pressure

Their customer service is exemplary! They made it a point of making us comfortable and feel like we were the only ones there despite the fact that they were extremely busy. The whole process, test drive, negotiate and purchase went very smoothly. Overall, it was a great experience.

Friendly exchange w/ Amanda, offer of further assistance. Vehicle in question already had offer pending.

Very helpful, I didn’t even buy a vehicle from them and they still helped with the truck I was looking at and told me pros and cons on it, my next vehicle will be bought here no doubt.

I have continued to browse their website because they not only emailed me and called me but they have continued to send emails with what vehicles they have available.

They were great to work with

The sales person was super nice, but the listing didn’t mention anything about it being a smokers car. I drove an hour to see and test drive the car only to find out it was a smoke filled! Very disappointed to say the least!

I didn't end up buying because the truck I was interested in sold, but they were very responsive and helpful and communication was awesome

Very knowledgeable sales person. Great experience.

They returned my call quickly,

They contacted me instead of ignoring me. And that was nice another dealer never did contact me

Very receptive. Great experience

They did all they needed to make it happen!

Car was sold, but is continuing to help me with my car search!!

Follow up was great. Car sold before I could get there. Great customer service by the salesman

Great buying experience!

Bought the car! Did have to go a few rounds on the financing, however Greg the GM came through.

Very friendly and helpful staff. The car sold but they are working with me to find another to my preferences.

They are ~2 hrs from me and worked great with me over the phone. Very responsive to my questions including walking out to the truck to get answers. When I came in on a Saturday to see the truck they had everything prepared and setup. Including doing the appraisal on my old truck for trade in while I was test driving the new truck. The whole process went smoothly. The truck was exactly like they described it online and over the phone. When I left that day I was driving the new truck. Great experience and very easy process!

Prompt reply, although I decided on a different vehicle closer to home. Very courteous on the phone, and very willing to answer questions.

excellent

Had a great experience! Well worth the 200 mile drive!

Talked to brendt over the phone made it so easy especially for me because i live 2hrs away when i arrived at the dealer i was maybe there an hour and we were driving away with a new car very nice people to work with

They were very helpful. Facility is great and hospitable. We ended up purchasing this vehicle.

This dealership was immediately responsive to my inquiry and especially helpful with the procedures for a long distance transaction. Brent is most definitely an asset to Ballweg.

Very responsive. Got a call back within minutes from my inquiry. Vehicle was found to be as described and priced competitively. Buying transaction was smooth and enjoyable. I would highly recommend them to others!

Had a great experience with knowledgable people. I did show up late and the deal was done swiftly, as I like it. Short and sweet. Thanks

Great service

Good service by Dan.

I never got the pictures of the vehicle I requested from Justine...asked twice

I ended up buying a 1999 pickup instead. I found the truck more to my liking. Ballweg did a very good job of explaining the history on the vehicle I did purchase. The salesman was very knowledgeable and very helpful. I had a very problem free purchase.

Good information from the dealer

Initial ad did not list color, contacted them, as it is would not want a silver car

Very professional, friendly and knowledgeable. No high pressure sales.

Nice friendly and no tricky stuff

the internet sales rep was great about sending me info of cars i was looking for.

I inquired about a car online and got a call right away. very friendly polite and personable. look forward to doing business with them