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Today 9:00 AM - 6:00 PM (Closed now)
Karma - Fuquay Varina
About Us
At Inline Auto Sales, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Read more here: https://inlineautosale.com/about.aspx
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Today 9:00 AM - 7:00 PM (Closed now)
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2900 North Main Street
Fuquay Varina, NC 27526
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Mar 24, 2026
I had a great experience at Karma. I was treated very well. Rocky (the salesperson with whom I worked) was wonderful! These folks are honest and fair. I would not hesitate to buy another car from them.
Mar 20, 2026
Response from current dealership:
Thank you, Ronnie, for the glowing review. We’re delighted our team provided exceptional service and made your visit effortless. Your kind words mean a great deal to our team and inspire us to maintain the highest standards. We look forward to the opportunity to serve you again.
Karma FV
Karma FV
Mar 20, 2026
Response from current dealership:
We appreciate your feedback and are pleased to hear we responded in a timely manner. Delivering precise, personalized service is central to what we do, and your recognition means a great deal. We look forward to welcoming you back and assisting with any future needs.
Robby was a joy to work with I wish I loved the car as I would have purchased it from Robby! I just found something with more bells and whistles!
Mar 20, 2026
Response from current dealership:
Thank you for the wonderful review. Rocky will be thrilled to hear they helped make your day so special. We take great pride in delivering exceptional experiences and are honored to have been part of yours. Glad to hear you are happy, and we look forward to welcoming you back whenever we can assist again in the future with your auto needs.
Mar 20, 2026
Response from current dealership:
Thank you for the kind words, Steven. We’re thrilled our Team provided such attentive, no-pressure service and that you had a great experience with us. We appreciate you sharing your feedback and look forward to the pleasure of assisting you again!
Claudia was great and Mike tries to make the deal smooth .
They have just about any vehicle
That you are lookin for .
Mar 20, 2026
Response from current dealership:
Thank you, Thomas — we truly appreciate the five-star feedback. I’m delighted Claudio and Mike provided professional, courteous service and made the experience efficient without any pressure. We look forward to welcoming you back and assisting with anything you may need in the future.
Mar 20, 2026
Response from current dealership:
We are honored to receive this glowing review. We strive for excellence and happy to hear you could see it in every area.
Oct 9, 2025
Looking for a car for a while and saw this great deal. Everyone was so helpful. I saved it with CarGurus and Janel, the Internet Manager
reached out to me. She was very informative and Claudio, my Sales Guy was awesome.
Mar 20, 2026
Response from current dealership:
Jacobo, Congratulations on your purchase and thank you for sharing such a wonderful review! We’re delighted Janel, the Internet Manager and Claudio in Sales provided the professional, transparent service you deserve, and we appreciate you recognizing their efforts. Your recommendation means a great deal to our team, and we’re thrilled the purchase was smooth and stress-free. Please know we remain at your service for anything you may need as you enjoy your new vehicle!
Aug 27, 2025
The car was available as promised . Nice driving vehicle. The car was clean and in great shape.
Mar 20, 2026
Response from current dealership:
Thank you, Cathie - We're delighted our team provided exceptional service and appreciate your feedback. It was a pleasure assisting you, and we wish you many happy roads ahead!
The rep I had the appointment with was no longer working there. The car was covered in pollen.
May 13, 2025
Response from current dealership:
Good afternoon Hope, We are very sorry that we did not meet your expectations and your Sales Consultant was not available upon arriving. This is not our typical experience and we do hope we can make it up to you. If there is another vehicle that you would like to consider, please call the Internet Manager, Janel, at 919-557-0021.
Feb 26, 2025
Janel, Claudio, and Mike made this an easy process. Check them out! Quality all around 5/5
Feb 27, 2025
Response from current dealership:
Hello Herbert, It means a lot to us that your buying experience was pleasant. We always strive to provide great customer service. Glad it shines through. Thank you for being an awesome customer too. Happy driving, Team Inline
Jan 11, 2025
Response from current dealership:
Jo, We are thrilled to hear you are happy with your car and experience here! Thank you for choosing Karma for your vehicle needs. We value and appreciate you! Wishing you safe and happy roads ahead.
Dec 5, 2024
Response from current dealership:
Thank you for the 5 star review!
Show older dealer reviews 325
Dec 5, 2024
Response from current dealership:
We appreciate your 5 star review!
Dec 5, 2024
Response from current dealership:
Thank you for the 5 star review!
Dec 28, 2023
Dealer very efficient, cordial, and respectful. Gave me info requested. Looked at vehicle, very good looking truck. Didn't like where in came from, Maine. Little too much rust for me, unfortunately. Really like the truck. I'll keep looking and checking with thus dealer. Nice vehicle inventory.
Dec 5, 2024
Response from current dealership:
Thank you for your review. We are always happy to take underbody pictures prior to coming. Normally, we keep 30+ trucks in inventory at all times. Hope to work with you in the future.
Aug 6, 2023
Pleasant sales person but have not seen the car as yet.
Feb 25, 2023
Very helpful, no pressure.
Feb 12, 2023
Answer all my questions quickly
Dec 10, 2022
Response from current dealership:
It means a lot to us that your buying experience was pleasant. We always strive to provide great customer service. Glad it shines through. Thank you for being an awesome customer too. Kind regards, Team Inline
Dec 10, 2022
Response from current dealership:
We appreciate the recommendation of our Team. It is always so great to hear that we are providing exceptional service, thanks for your positive feedback.
They contacted me, but unfortunately by the time I was ready to make a decision, the car had been sold. Not
their fault at all and very timely responses.
Dec 10, 2022
Response from current dealership:
Our inventory does move quickly. Sorry, we missed you on this one! We do appreciate your 5 star review and taking the time to share your experience. We'll be here on your next vehicle search.
Inline Auto Sales answered my questions and made my visit a good one. Youssef was very
helpful and professional.
Dec 10, 2022
Response from current dealership:
We're so glad that you found exactly what you were looking for with the best price at Inline Auto. Thank you for giving us the opportunity to make it happen for you. Wishing you many happy roads ahead!
Kind regards, Team Inline
Kind regards, Team Inline
Dec 10, 2022
Response from current dealership:
John, It means a lot to us that you feel good about doing business here at Inline. We do our best to provide a great experience. Thank you for sharing your feedback.
Dec 10, 2022
Response from current dealership:
It was our pleasure to serve you! We're thankful that you selected us, and enjoy our way of doing business. Looking forward to having you as our customer for life. Happy driving, Team Inline
Mar 5, 2022
Never resolved the status of an issue with the truck we were looking at. The engine light came on and they were going to investigate and get back with me.
Mar 5, 2022
They responded but I found a truck somewhere else
It was a good experience. The people were all very nice an helpful. Test drive went good an feel in love with the car. I feel like they gave me a good deal an even fixed a few little things on the car. One part was missing an they got all the infor an said they would order the part an even paint it. Then mail it to me. Very pleased with everything.
Jan 15, 2022
Good experience
Dec 11, 2021
All the vehicles on this lot are not what they seem. Many of them have a ton of cosmetic issues with them, and the dealership is unwilling to help in any way. Will not be buying a vehicle from here ever.
Dec 10, 2021
Sold the car I made an appointment to go look at and never called to tell me. Drove an hour for nothing and when ingot there the guy was rude to me as if I did him wrong. Not going back.
Oct 26, 2021
Great price for the vehicle. Staff was relatively friendly and helpful. However, the price was
non-negotiable. Also, the vehicle was given to us not freshly serviced, barely any gas in
the tank, and they were unwilling to wash the vehicle before selling it.
Oct 6, 2021
Very clean and professional business,employees were courteous and helpful,and I would buy there again.
First time I have ever had such a pleasant car shopping experience. I found a few cars on Cars Gurus then went to Incline Auto in Fuquay-Varina, NC. No pushy sales reps, all my questions were happily answered and all the cars that were of my interests were priced considerably better than anywhere else.
I'm a first-time car shopper. They were really quick to respond to my initial inquiry.
When I arrived they gave me the keys, told me to find the car I asked for among
the other sedans, and take it around the lot. I was initially thrown off by this, as I
expected a salesperson to be following me around. After asking someone I came
to understand that they're a no-pressure dealership that will let you look around
and test-drive the vehicle you're interested in without pestering or trying to sway
you. I was able to test-drive 3 vehicles and ended up leaving with a 2017 Hyundai
Elantra. The employees were very friendly and patient with me, walking me
through the process and providing me with any information I asked for. No one
hassled me to make any decisions. Test drives are only ~15 minutes and they do
servicing on-site.
Aug 30, 2021
Good contact by them,
This is how a dealership should be. The gm, John, was very kind, honest and personable. No tricks or tactics. He gave us an excellent price on our 2016 Dodge Grand-caravan. Better than any I’ve seen and we’ve been looking for months. I’d recommend this dealer and will consider them again in the future.
Jul 29, 2021
Small dealership but knows there job. Would buy from them again.
Jun 29, 2021
Olivia is great! The car that I was interested in was sold before I could get it
May 26, 2021
Found the car we were looking for, test drove it, and was able to finance it and drive home in about an hour! Very pleasant experience.
May 2, 2021
Awesome dealership. Easy to communicate with and easy process
I worked with Moe and Youssef, and the process was pretty painless. I was able to test drive when I wanted, take the car for an inspection by my mechanic an hour away, and get in-and-out at the paperwork stage within an hour. The only costs added at signing time were a $500 dealer fee and normal tax and title costs. So, add $500 to your cost, and you know what to expect!
The representative was very obliging. He showed us 5-6 autos. All were
beautiful, however all had black interiors, except the 2015 Audi. I would
have been my choice - the big drawback was it was extremely
claustrophobic to me. The BMW I sat in was beautiful, the problem was the
drivers seat did not raise enough to be comfortable for me to drive. Nothing
seems to compare to my 2000 Avalon. Thank-you.
Mar 23, 2021
Helpful knowledgeable took time to answer my questions
Feb 12, 2021
Great experience
Jan 21, 2021
no negotiations AT ALL, we told them to call if the prices changed & we were rudely told “oh we won’t”. Few chips in paint on trunk and passenger door handle. Also no information on the new sway bar put in, tint or the new exhaust on it. the total was close to 12,000 & this car is not worth that much. Kelly blue book listed it for $9500. so no thx
They were responsive and helpful. I asked for more info, didn't get it...I am sure another buyer jumped
in and took it. That's how it goes, the one with the cash wins. No complaints.
Dec 18, 2020
Response from current dealership:
Thank you for the 5 star review. Very sorry the car was sold that quickly by another sales consultant. Really appreciate you taking the time to leave a comment. Keep an eye on the site. We do get nice, exotic cars in often. Wishing you a wonderful holiday season!
They were kind enough to let me know the car had been sold. They also offered additional cars close to what I am looking for. So far a good experience.
Dec 18, 2020
Response from current dealership:
Cynthia, We value your feedback and look forward to working together. Thanks for leaving a review!
Pretty good experience! I’m a little old school and would have liked to have more interaction with a sales representative, but due to COVID I understand the measures the dealership put in place for the safety of their customers and employees. The experience was good, they allowed me to do a full inspection of the vehicle answered my questions. They were transparent about the car facts report and purchasing options. Overall good experience. I would recommend visiting this dealership if your in the market for a vehicle. Lastly, pricing is spot on, not like the big dealerships that mark up their pricing up to $5k above market value.
Dec 18, 2020
Response from current dealership:
Cedric, It was our pleasure to serve you. Thank you for sharing your experience and we are happy to know you feel good about your deal! Wishing you safe and happy travels in your new vehicle.
Nov 27, 2020
Helpful
Dec 18, 2020
Response from current dealership:
Thanks for the 5 star review, Cynthia!
Nov 23, 2020
Bill was very professional and very helpful with my interest in this vehicle. It had an intense perfume smell and he immediately contacted the current owner to address my concerns.
Dec 18, 2020
Response from current dealership:
We appreciate the 5 start review Scott! Wishing you many happy adventures in your vehicle!
Nov 21, 2020
Good follow up and very helpful answering all of my questions
Dec 18, 2020
Response from current dealership:
Thanks Bill :) We're always happy to help!
Nov 11, 2020
Quick response and very friendly staff..My car was washed and cleaned.. No surprises all the information was accurate ..I would truly recommend Inline Auto Sales to family and friends..
Dec 18, 2020
Response from current dealership:
It means a lot to us knowing your are happy. We look forward to assisting your friends and family too!
Oct 26, 2020
This is a A-1 business they are great with their customers and try to get you in a car.
Dec 18, 2020
Response from current dealership:
Yes, we do our very best to assist with financing and getting people into the right vehicle. Thank you for your 5 star review. Glad to know we met your expectations! Enjoy your new ride!
Oct 25, 2020
Someone from the dealership did contact me and I
scheduled an appointment to test drive a truck with them
by email. The email did state that they sale their inventory
fast. However, once I arrived for my appointment I found
out that the truck had been sold. I traveled an hour for this
appointment and was not notified that the truck had been
sold. The same way the appointment was scheduled by
email they could have let me know that the truck had been
sold. I could have been at another dealership looking for a
vehicle.
Dec 18, 2020
Response from current dealership:
Hello Jacqueline, I understand your feedback and value your time. We try very hard to update everyone. Sometimes, even in route someone else can come in and look / test drive a vehicle(s). By the time we know if they are going to buy a certain stock number, the next customer is coming in. Often people drive a few vehicle before deciding. The only way to prevent that is by our hold policy: "Due to the high volume nature of our business, we can only hold vehicles with a non-refundable monetary deposit. Minimum deposit is $300 with specific date of 3 days and anything past this is based o
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I got plenty of emails and I did the application online. I called them to let them know I did the application and was advised they would give me a call back later that evening. Here it is 3 dayslater and I never got a callback. And I really wanted that car. Guess it wasn't meant to be.
Dec 18, 2020
Response from current dealership:
I am happy to look into this for you. I do not know your full name to find your file? Please call me direct so I may assist at 919-557-0021. Ask for Janel, here till 6 pm on Saturday.
12/18/2020 - We have not heard back. Wanted to let you know it was our goal to make sure you were taken care of. However, we never received a response. Hope you are doing well.
12/18/2020 - We have not heard back. Wanted to let you know it was our goal to make sure you were taken care of. However, we never received a response. Hope you are doing well.
Great experience, drove two hours to look at one vehicle, was getting ready to leave, salesman took my info and exactly what I was looking for and noticed wife looking at Full Size crew cab, salesman grabbed the key and an hour later we were headed home with a nice Dodge Ram 1500.
Would recommend these folks highly!
Oct 24, 2020
Response from current dealership:
Thank you for taking the time to share your experience. Your business means a lot to us and we wish you great adventures in your Dodge Ram!
Sep 16, 2020
Great dealer! Great price with zero pressure!
Sep 28, 2020
Response from current dealership:
Thank you Anna for the 5 star review!
Sep 13, 2020
The cars at this dealership were very unimpressive. The Mercedes we went to see had terrible gashes in the seats that they seem to minimize in photos. Husband didn’t get a good vibe from the salesman either. We took our business elsewhere.
Sep 28, 2020
Response from current dealership:
Hello Amber, The Mercedes you came to see did have a tear in the front seat. The leather in the vehicle overall is very thin. We are working with an upholstery specialist to have that resolved. It's in good condition otherwise, it has 25 service records and a diesel engine. You mentioned you did not want to get a diesel. Later you looked at the CLA and decided you wanted a vehicle with a sunroof. We sent you information to have one installed if you desired to from a high tech company. Unsure with what you mean about being "unimpressive" and not getting a "good vibe" from
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Sep 28, 2020
Response from current dealership:
We appreciate your business Eddie! Thank you for the 5 star review as well.
Sep 4, 2020
Response from current dealership:
Thanks for your feedback!
Aug 19, 2020
Responded fast
Aug 24, 2020
Response from current dealership:
We surely strive to, glad it shows. Thanks for the review Reyvonne!
Somewhat helpful. I was given the keys and told the car is over there. No warranty unless you buy one. Dealer didn’t even have the courtesy to fill the tank with gas. Engine light came on 5 days after buying car. Already cost me $500 in repairs. Recommend buying from somewhere else.
Aug 24, 2020
Response from current dealership:
Greetings, since we cannot see the name, we are not aware of which customer this is. We would have been happy to speak with you about your concerns. As for the warranty, that is correct. All vehicles sold AS IS unless you purchase a warranty OR if the car still has the remainder of the factory warranty. We add $15-20 gas in every tank at time of sale. Depending on the vehicle size. As an independent used car dealership, we do not fill the tank full. With buying a new vehicle, the actual manufacture actually fills the gas tank (not the dealership) they give the receipt to them and get reimburs
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Aug 3, 2020
Followed up very well.
Aug 24, 2020
Response from current dealership:
Hello Carl, We appreciate the 5 stars!
Jul 19, 2020
Nice
Aug 24, 2020
Response from current dealership:
Thank you Rey!
Jul 15, 2020
Stress free enviroment,Courteous salesperson, overall best experience buying a car. Ask for Moe
Aug 24, 2020
Response from current dealership:
We truly appreciate your review Chris - Your business means a lot to us!
InLine Auto did everything I asked for and more. I feel confident the car will be reliable. My sales individual (Sam) was up front with me, personable, and fair. The finance individual (Tony) was exceptional in working with me to perform a Pre-Purchase Inspection, go over the financial aspects, up to settling at the end of a busy day. I want to also shout out to Janell who was patient with me on the phone and pleasant throughout the purchase process. InLine provided customer service right up to the time I left, with Sam giving me tips on the car, as well as, how to release the emergency brake ! Kudos to all the InLine staff and their excellent mechanical staff as well.
Aug 24, 2020
Response from current dealership:
Thank you for sharing your experience. We do understand, and wish you all the best on your vehicle!
Aug 24, 2020
Response from current dealership:
Zoom Zoom! Thanks for the 5 stars!
Jul 1, 2020
great response
Aug 24, 2020
Response from current dealership:
Thank you Pete!
Jun 22, 2020
Very friendly and customer service oriented staff. No pressure to buy and a very good selection of vehicles to choose from.
Aug 24, 2020
Response from current dealership:
Roland, we appreciate your 5 star review!
May 27, 2020
Transaction was easy. Truck was exactly as described. Staff was friendly.
May 26, 2020
Timely and professional.
May 21, 2020
Very Friendly
Aug 24, 2020
Response from current dealership:
Thank you Jose!
Aug 24, 2020
Response from current dealership:
We wish you well with your vehicle shopping!
May 25, 2020
Response from current dealership:
Thanks for leaving a review about your online experience.
purchased the car. I’ve been having problems since. The engine light has came on literally 2 days after I gotten the car and I’ve taken my car to this place to be fixed literally 4 times already. I’m being told the thermostat is the reason why the engine light was on. that was fixed visit before last. this visit they were suppose to “adjust it” because that is what had been causing the light to come on they say. it was adjusted and the engine light is still coming on. I haven’t even had my car for a month yet and it has been in their shop literally 4 times already!! At this point I am starting to believe the ppl there aren’t qualified to work on foreign cars because it is no way for can’t figure out what exactly is wrong with the car!! I will take it to BENZ and figure out what is it they can’t seem to get. I am very disappointed because the guy I worked directly with is great as a person. but this is not right to sell a car you know is gonna give someone problems once driven off lot.
May 25, 2020
Response from current dealership:
2 weeks ago
Hello Chanelle, We had an appointment today for you at 12 noon with our service department and you did not show. Please call our service Advisor at 919-285-3374 and ask for Jeff. We would like to assist on resolving this issue.
Hello Chanelle, We had an appointment today for you at 12 noon with our service department and you did not show. Please call our service Advisor at 919-285-3374 and ask for Jeff. We would like to assist on resolving this issue.
I didn't purchase a car today. I was shown a couple of vehicles, which I really liked. I will keep them on my list. Very friendly and knowledgeable about their cars. I enjoyed my time here today. I will return to this dealership.
May 25, 2020
Response from current dealership:
We really appreciate your comments and the opportunity to serve you! Looking forward to working with you again.
May 25, 2020
Response from current dealership:
Thank you for your review. Yes, we stay super busy. We always strive to make sure everyone is taken care of.
May 25, 2020
Response from current dealership:
Thank you for your kind review!
The car was nice and so were the reps however the car did not have a back up camera which is the only reason why i didnt purchase
May 25, 2020
Response from current dealership:
Yes, we wish it had that option for you! Many cars do, just this particular one did not. Thank you for leaving the review and giving us the opportunity to serve you at Inline!
Apr 19, 2020
They responded very quickly. Very diligent in their response. Thank you very much.
May 25, 2020
Response from current dealership:
Tom, it makes us happy you were pleased with our response online and with regards to your car shopping experience.
Mr. Garcia and Ms. Janel were tremendously supportive of my unorthodox financing process from my finance team at Autopay via Blue Federal Credit Union. The financing process was about 10 days in length. Mr Garcia and Ms. Janel were very patient and understanding in helping this trucker acquire a much needed vehicle. A very special thank you to all parties mentioned. Five thumbs up to inline Auto Sales! Sincerely
Daniel
May 25, 2020
Response from current dealership:
It was our pleasure to serve you. Being out of state, we had to jump through a few hoops with you and your lender, but all is good. What is most important is that you are happy and now driving your new ride! Congrats!
Apr 12, 2020
I bought two cars from them. Moe is my salesperson and he is great. They all treated me kindly and gave me a great deal. They seem to get great deals and pass along savings to their customers. Do not know about their service department because I did not need to use it yet.
May 25, 2020
Response from current dealership:
A double THANK YOU for purchasing 2 cars from us! Looking forward to seeing you for your oil changes. Wishing you many happy roads ahead!
May 25, 2020
Response from current dealership:
Thank you so very much for the wonderful review. We strive to provide a great experience!
May 25, 2020
Response from current dealership:
Thank you for your review and sharing your experience!
The dealer was knowledgeable and answered all our questions. They took there time to make sure that we got what we were looking for. Great experience.
May 25, 2020
Response from current dealership:
Raymond, it was a true pleasure to serve you! Thank you for choosing Inline Auto and we wish you the very best with your vehicle!
May 25, 2020
Response from current dealership:
Thanks for the kudos :)
I didn't get this one but the one i got i love....They were very helpful and friendly service. I will send them some customers...
May 25, 2020
Response from current dealership:
Thanks for the 5 star review! :)
Even though I didn't get to buy the vehicle I was looking at , at this dealership the employees here was helpful letting me know that they would be getting more inventory and that cars move fast from inventory so if you see one that gets your interest jump on it. I didn't and someone else got the vehicle.
May 25, 2020
Response from current dealership:
So sorry the vehicle got sold quickly, but we really appreciate you taking the time to leave a review. We do get nice cars in often. Our website is updated 5 times a day. www.InlineAutoSale.com
Jan 31, 2020
They were very prompt in their response to me. When I visited the dealership the next day I was helped right away. I really loved the no
pressure technique and atmosphere. Unlike with other dealerships, you have 100 people outside flocking around you to make sure they get a
sale. I hadn't purchased my car yet, but I will be back for sure.
May 25, 2020
Response from current dealership:
Devin, thanks for sharing your experience. Yes, that is our no-pressure style. We do not hover over people and try to always provide a stress free atmosphere. Looking forward to serving you again!
I am the lucky owner of this nice 2014 CLS-550 from In-line Auto sales. Janel was awesome in directing me to the right person: Mike. Mike spent the entire evening even post their closing time to seal the deal with me. Amazing people indeed. I will recommend them any day and definitely coming back for my next purchase /upgrade.
Thank you very much.
(sharing not required) 24-Jan-2020
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May 25, 2020
Response from current dealership:
Thank you so very much for sharing your experience! Janel and Mike are very helpful and care about customers. Glad their efforts shine thru for excellent customer service.
We found a better car than for the one we went to buy. Dealership was very clear about their prices that they don't bargain. No pressure dealers they let you drive and chose your car and give you time to think over it. Buying process was quick. Took less than 30 mins to finalize the paperwork. I would recommend this place for used car buyer prospects.
Dec 30, 2019
Very good
Dec 24, 2019
Moe was absolutely amazing! From the no pressure to buy attitude, to the whole process of doing the paperwork, to talking with my bank, and keeping my fiancé and myself entertained. I absolutely love my choice of the car I purchased. I drove 30 minutes because of the reviews I saw online and I was not disappointed. I appreciate his honesty and our talk after my purchase. Thanks again Moe and in-line for my Camry. And my fiancé said you forgot to give him his coffee mug
These guys were very good even though we didn’t buy from them because we decided on a newer vehicle from another dealership. But these guys were very helpful and responsive.
May 25, 2020
Response from current dealership:
It means a lot that you took the time to leave your review and share your experience.
Great to work with and gave me the information i needed to know ! Great working with them .
May 25, 2020
Response from current dealership:
Thank you for sharing your experience!
Nov 25, 2019
They were expecting my arrival with the vehicle up front as I had requested , very polite. First time buying here but will consider next vehicle and will recommend
Nov 30, 2019
Response from current dealership:
We truly appreciate you taking the time to leave a review. Thank you for doing business here at Inline Auto Sales. Welcome to the family!
Nov 24, 2019
Very timely responses. Very helpful.
Nov 30, 2019
Response from current dealership:
Thanks Dave, We certainly strive for the top things that are important. Glad to know we are meeting the mark!
Nov 18, 2019
Response from current dealership:
Bianca, thank you for taking the time to leave a review.
Oct 17, 2019
I was searching for a ISC for a long while. Couldn't find what I wanted and decided to consider a car in SC which
would be out of state and a long drive for me. Then I came across this one at Inline Auto. Everything was as
described and the car was in amazing condition! Janel and Moe were so pleasant to work with and made the
process quick. It's been several weeks since I became the new owner, and I am just as happy today as I was when I
bought it. This dealership cares very much about their customers and I am more than pleased with my car, the
experience and the value.
Nov 18, 2019
Response from current dealership:
It was our pleasure to work with you Lynn! We wish you all the best and many happy adventures in your new Lexus Convertible!
Oct 13, 2019
Absolutely amazing, gave me exactly what I wanted. Everyone was extremely accommodating. Mike and his team worked so hard to get me what I wanted. Thank you so much Inline!
Nov 18, 2019
Response from current dealership:
Thank you Diamond for your 5 star review and sharing your experience. We truly appreciate your business, confidence and trust!
It was an ok experience. The vehicle was as advertised but the sales associate was not personable. They did not want to negotiate cash pricing so we did not purchase.
Nov 18, 2019
Response from current dealership:
Hello Michele, We always strive to be friendly and personable. Our sincere apologies that was not the case on your visit! We understand you are searching for the best deal. Our Best price is shown upfront. We are a 1 price store - all about no hassle, no haggle and making it easy. We do have a price match guarantee that you won't find a better deal in 100 mile radius on a comparable vehicle from a dealership! If you do, let us know!
Sep 3, 2019
Response from current dealership:
Thank you Rhonda, We are glad to be of assistance. Happy it shows!
Aug 11, 2019
It was fast. Friendly.
Aug 12, 2019
Response from current dealership:
Thank you Phillip for sharing your experience!
Jul 29, 2019
Vehicle was in much worse shape than described. Was told it ran fine with no loss of power despite check engine light on. It had weak acceleration and was definitely not as described.
Aug 1, 2019
Response from current dealership:
Good afternoon Nick, We want to apologize for your experience on this truck! Being a 2006, it does not some normal wear and tear. Upon the check on the truck everything was in normal working order other than what was described via email. However, we have driven it again and indeed agree it is not up to par to be listed. Therefore, we have removed it from the website and it is not for sale! The weak acceleration was not present when it went on the lot originally. Please know that we strive to be totally transparent with everything. We do get nice Diesels in often, so perhaps another truck may c
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Aug 1, 2019
Response from current dealership:
Thank you - Yes, Mike works hard in making the finance process smooth.
Jul 21, 2019
I cannot write well enough to give evaluation - I am hemiplegic and everyone good to me.
Aug 1, 2019
Response from current dealership:
This means a lot to us that you took the time to leave this review. It was our honor to serve you and we wish you all the best in your journey ahead!
Customer service was ok! Didn’t go with
this dealership but they answered all my
questions.
Aug 1, 2019
Response from current dealership:
Thank you for sharing your experience. We wish you happy driving in your current vehicle!
Aug 1, 2019
Response from current dealership:
We certainly strive to be, and your review gives us a boost in knowing we were on point. Thanks for sharing!
Jul 9, 2019
Great dealer . No pressure at all. Smooth transactions awesome people
Aug 1, 2019
Response from current dealership:
Thank you Kasey for choosing us to do business. We aim to keep our process smile and the experience upbeat. Appreciate your feedback!
Jul 8, 2019
I purchased my first car at Inline and had a very positive experience. I truly think it was the best deal I could hope for on the car and the team
worked with me before I made the trip to the dealership which made the whole process efficient and easy. Definitely recommend!
Aug 1, 2019
Response from current dealership:
It means so much to us that you are pleased with your 1st car buying experience! It's a big deal and purchase in ones life, and we're grateful for your business at Inline Auto!
Aug 1, 2019
Response from current dealership:
Thank you Clifford for your 5 star review!
Inline Auto Sales responded in an amazingly short time. Right vehicle, right price, but I changed my mind on color of vehicle. Thanks a ton for your quick response!
Aug 1, 2019
Response from current dealership:
Thanks for the review! We do strive to be quick and have the best price. Wishing you all the best in your new car!
Jul 1, 2019
Very quick to reply.
Aug 1, 2019
Response from current dealership:
Thank you Kimberly! We certainly strive to be. Your 5 star review is great encouragement.
Jun 7, 2019
They were fabulous to work with!
Aug 1, 2019
Response from current dealership:
Thank you Tim, you were as well!
Just purchased a 2013 Ford Fiesta. It was the most painless process ever! Staff is friendly and helpful, and there's no high pressure selling.
After a test drive, I told them the AC needed a little juice and there is a shudder when driving over 65 mph. They fixed the AC immediately
and have rear tires coming in a couple days. I am sure if this doesn't correct the problem, they will make it right. Very honest and easy to
work with. I will use this business from now on. Tony was great!
Aug 1, 2019
Response from current dealership:
Thank you for your business, confidence and trust - Welcome to the Inline Family!
May 12, 2019
Jessie Booth is the absolute best. Mo, Tony, Travis and the guys took great care of me and my BMW. Highly recomended.
Aug 1, 2019
Response from current dealership:
Thanks Anthony! So glad you are pleased with your experience and your BMW :)
May 7, 2019
I found out why it had not moved in over 112 days. I asked for a price drop and they never got back to me if they
would do it. I will just keep an eye on it. Who know the price might drop to get it to move.
Aug 1, 2019
Response from current dealership:
Hello David, Not sure which vehicle this is on since we cannot pull the file w/o last name... We are a 1 price dealership, placing our very best price upfront. I would like to understand what the items that you were concerned with. Sometimes, we are able to address on cosmetic, etc. If someone promised to get back and never did, that is an oversight on our behalf. We usually are very good about things like that. Please call me direct so we can chat at 919-557-0021. Not sure if you are still in the market or have found something else. Kind regards, Janel B. Internet Manager
Aug 1, 2019
Response from current dealership:
Thank you for your feedback and 5 star review!
Never actually made it to dealership so take this as a grain of salt however from my experience of dealing with them online they were quickly responsive, and seemed to run a quality business they had no issue with me taking car to my own mechanic either. My one and only critique was after they had sold the car I was looking at it would have been a plus to receive a text or something instead of having to call and ask if it was still available.
Aug 1, 2019
Response from current dealership:
Thank you for your feedback. We normally strive to send out a message if a car was sold on a certain stock number. However, it isn't automatic and is done manually by the Internet Manager, so we may have missed this one. Appreciate you taking the time to share your thoughts.
Apr 30, 2019
They contacted me back promptly...and multiple times. I just haven't had the chance to get back with them yet.
Aug 1, 2019
Response from current dealership:
Thank you Gretchen for the 5 star review!
Edgar and Jenal were absolutely awesome. The staff were friendly and professional and i got a good deal on the lexus IS 250. I would
recommend friends, family and anyone that is in the market looking for used car to go and see them. Thanks again guys.
Aug 1, 2019
Response from current dealership:
Thank you for sharing your experience. Kudos to Janel and Edgar, they always strive to keep customers happy. Congratulations on your new Lexus!
Apr 29, 2019
Response from current dealership:
Thank you Emilio for your 5 star review!
Apr 18, 2019
Very good experience ! They had everything ready when we got there and
got us is in and out quickly. Love the vehicle !
Apr 29, 2019
Response from current dealership:
We appreciate your business, confidence & trust! Congratulations on your vehicle.
Apr 14, 2019
No hassle process. we made the deal over the phone and all I needed to do was test drive and make sure it was what I was expecting. Good deal, and fast process.
Apr 29, 2019
Response from current dealership:
We strive to make the process super easy and efficient. Glad our service shines through. Wishing you many happy roads ahead.
Mar 5, 2019
Responded quickly
Mar 21, 2019
Response from current dealership:
Thank you for leaving a review.
Feb 18, 2019
polite, helpful, no pressure, allowed me to make my own decision in my own time
Mar 21, 2019
Response from current dealership:
Our model is no-pressure and we are glad to see it shows. Thank you for sharing your experience.
Feb 18, 2019
They got back with me in a timely manner.
Mar 21, 2019
Response from current dealership:
Thank you Willie, we always strive to be respectful of your time.
Feb 10, 2019
Met with Jessie and Edgar and were very professional and pleasant.
Dealership is very clean. I did find a same model car with lower
mileage, but would consider these guys in the future.
Mar 21, 2019
Response from current dealership:
Dean, we are sorry to have missed you this time around. But do appreciate you leaving a review and letting us know. Enjoy your vehicle and we look forward to the next time.
Jan 28, 2019
The salesman Mike was the best...I ended up buying the car on 1/26...probably get another car from there as soon as this car is paid for or almost paid for
Mar 21, 2019
Response from current dealership:
Congratulations on your new ride Malinda! We look forward to serving you again for your next vehicle.
Jan 25, 2019
I didn't buy from the Steeler but they were amazingly helpful over the phone and via email. I would have bought from them only that I found a car elsewhere that better met my needs. But I would check with them first next time I want to buy a car.
Mar 21, 2019
Response from current dealership:
Michael, we appreciate you sharing your experience with others. It is our pleasure to be helpful and provide all information we can to make the buying process transparent. Wishing you all the best on your current vehicle and hope to meet again next time.
Jan 9, 2019
Response from current dealership:
Thank you for taking the time to share your experience. We're here when you are ready!
Jan 7, 2019
Great person a honest
Jan 9, 2019
Response from current dealership:
We strive to do everything with integrity and honest! Thank you for the 5 star review.
Jan 6, 2019
It was a good experience. I did buy the car.
Jan 9, 2019
Response from current dealership:
We appreciate your business, confidence and trust! Enjoy your new ride.
Jan 9, 2019
Response from current dealership:
That happens sometimes. We thank you for leaving a review of your experience. We do get in fresh inventory every day. So next time you are in the market, we hope to work together or for your friends / family.
Jan 9, 2019
Response from current dealership:
We value your opinion and review!
Dec 25, 2018
I bought the vehicle. Great dealer and an easy experience.
Jan 9, 2019
Response from current dealership:
Easy and friendly are two of the pillars in our buying process. Glad the experience shines through. Thank you for your business!
Dec 22, 2018
Inline Auto, has contacted me and assured that they will do what ever it takes for me to drive this car, I want thank the complete staff for there undying efforts putting there best foot forward.
Jan 9, 2019
Response from current dealership:
We all work as a Team here at Inline... and we do everything we can to make the customer happy. Thank you for the review!
The GM took it upon herself to reach out to me and assist. Didn’t buy from them but they were good with trying to work with me. Not too far away from anything. There’s a shop right up the street where you can get your pre purchase inspection.
Jan 9, 2019
Response from current dealership:
We do allow for people to take the vehicle for a pre-purchase inspection prior to buying. Our GM is very engaged in trying to do everything possible for the customer. Thank you for sharing your experience. I'm sorry we did not earn your business, but maybe next time.
Dec 18, 2018
When I inquired about the car on Sunday, they indicated they would have a sales
representative contact me within the hour as they were open. I never heard back from
them. I contacted them again on Monday and Tuesday, still nothing. Then on
Wednesday I got a notice from CarGurus that the car was sold. About 2 hours later,
Inline finally contacted me and I informed them the car was sold. I replied back to them
my concerns and experience and they did not believe me. I took screen shots of my
contacts with them and their reply of "a sales consultant will be with you soon" and
email it to them. There reply was, "Is there another car on the lot that you are
interested in"?
Jan 9, 2019
Response from current dealership:
Unfortunately, this is not quite the full story of what took place. There were (2) files in the system, one under the husband and the other under wife. I personally spoke with the husband back on December 5th and he said he would arrange a time since they were 2 hours away. I explained the Honda Civic has many people calling on it and our inventory moves quickly. There was a trade that he was going to send me pictures of. Emails to this account were opened and voice mails were left. Fast forward to Dale's comments. She was texting to our "after hour" system and instead of calling dir
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Dec 10, 2018
Extremely responsive. Contacted immediately and polite when I emailed.
Jan 9, 2019
Response from current dealership:
Thank you Dana, we have a dedicated Internet Manager who enjoys working with customers. Always at your service!
My experience at inline auto sales was awesome. They were extremely helpful and curtious to me while I was there. They even picked me up from the airport. I will definitely be using them again for my next purchase.
Nov 12, 2018
Response from current dealership:
Thank you for choosing us to purchase your Tesla. It was a joy to work with you and wish you many happy roads ahead.
Oct 16, 2018
Response from current dealership:
Thank you for your review! We strive to help our customers.
Oct 1, 2018
Response from current dealership:
Thanks for your feedback Joe!
Aug 18, 2018
Sent in information & he didn't respond once I talked to manager then he wanted to call me back but the edge was sold.
Feb 25, 2019
Response from current dealership:
We have not had a Ford Edge in stock for over 30 days? Not sure what this review is about or why it was just posted. We do not believe this review was for our dealership, but perhaps another lot. Please feel free to call and discuss with the Internet Sales Manager at 919-557-0021.
No hassle place. Good price. Didn't give me a good price on my trade so
we didn't purchase. I'll go back in the future.
Aug 20, 2018
Response from current dealership:
Len, we have done business with you since this was posted. :) Please update your review.
All requested information was promptly sent. I feel confident about purchasing
a vehicle from this retailer.
Aug 20, 2018
Response from current dealership:
Thank you for sharing your experience!
Aug 20, 2018
Response from current dealership:
Yes, our inventory does move quickly. Sorry it was sold before you had a chance to come and look at it.
Aug 20, 2018
Response from current dealership:
Thank you for the review!
Jul 12, 2018
Dealer was very helpful and replied within a reasonable amount of time.
Jul 17, 2018
Response from current dealership:
We certainly strive to provide accurate and quick responses. Thanks for the review Jacob. Hope we can work together in the future.
Jul 17, 2018
Response from current dealership:
Chalice, thanks for the positive review.
Car was nice.. smaller than I thought.. Salesman and business was very courteous and helpful.
Jul 17, 2018
Response from current dealership:
We appreciate you taking the time to leave a review. Glad our customer service shined through.
Jul 17, 2018
Response from current dealership:
Enjoy your new truck, thanks for the review! Sorry to miss you on this one, maybe the next time.
I went with another vehicle but communication with this dealer was great. Very quick with responses.
Jul 17, 2018
Response from current dealership:
Thanks for your review!
I don't want to even give one star! My wife and I drove 4 hours to get a 2015 Ford explorer, when we arrived the sales guy (Mo)was not there yet, 30 minutes prior to arriving I called Mo to make sure the explorer was clean and gassed up ready to go since we had a 4 hour drive and I wanted to minimize time there and he assured me it was. When we inspected the vehicle it wasn't clean the gas light was on and the explorer had very noticeable dings, scratches, rust and mix matched paint it was in awful shape for having 21k miles. We left after 15 minutes and drove 4 hours back. They should be removed from your list of reliable dealership, the deception of this vehicle from Mo was ridiculous.
Jun 25, 2018
Response from current dealership:
We are very sorry you are displeased. This review has us very confused because the vehicle was here, ready and had 1/4 tank of gas in it. (we do not fill the tank with purchase, no used car dealer does that). You never even drove the vehicle or was open to anything else. After you left, we sold it within 24 hours to a person who is very pleased. We sell people out of state every week and they fly in, we pick them up and they drive home. We are transparent and clear with everything. Moe sells over 40+ vehicles a month! As much as we want to make every customer happy, we are unclear what could h
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Very good place to get a vehicle from very friendly and they make sure you are satisfied and Edgar and Janell make you feel at home... I will definitely go back there when I need another ride
Jun 25, 2018
Response from current dealership:
Makes our hearts happy! Thanks for letting others know about your purchase experience. We certainly strive to make you feel at home and make the buying experience as simple as can be. Wishing you many happy roads ahead! Janel, Edgar and Team Inline
The dealer did contact me, but I decided to go with another vehicle, but I appreciate them contacting me and giving me all of the information that I asked for.
Jun 25, 2018
Response from current dealership:
Thank you for sharing your experience Keith. Although we missed you on this purchase, we do hope to have another chance in the future. Our inventory is ever-changing and we do give referral bonus if you send a customer to us who decides to purchase. Happy driving, Team Inline
Jun 14, 2018
Very helpful and courteous
Jun 25, 2018
Response from current dealership:
Thank you Prescott. We look forward to working with you again!
Jun 8, 2018
Nothing but good things to say about my experience. They responded right away with an email and phone call, and had the car clean and ready when I got there. I was allowed to test drive the car by myself. When I got back Moe gave me plenty of time and space to mull things over and make a decision without pressure or trying to talk me into an upgrade. The paperwork process was fast and easy, and the manager was also friendly and professional. They are a no haggle dealership (I tried!) But they did give me a military discount and the car was reasonably priced. I highly recommend Inline!
Jun 25, 2018
Response from current dealership:
Hello Carol,
Thank you for taking your time to share your experience. We value you as our customer and so glad that our easy buying process was smooth and professional. We always strive to give our very best. Thank you for choosing us out of all the dealerships out there. Kind regards, Team Inline
Thank you for taking your time to share your experience. We value you as our customer and so glad that our easy buying process was smooth and professional. We always strive to give our very best. Thank you for choosing us out of all the dealerships out there. Kind regards, Team Inline
Apr 24, 2018
Nice knowledgeable no pressure salesman, good experience
Apr 25, 2018
Response from current dealership:
Thanks Kenneth for the review. Glad to see our no-pressure environment shines through.
Apr 11, 2018
Pretty good. I purchased the car. However, they did not have a sufficient
charge in it; I could not make it home without stopping to charge it. I was
unfamiliar with the process and that made the trip a bit of an adventure for
which we were not prepared.
Apr 14, 2018
Response from current dealership:
Greetings Gary, So sorry this happened to you on your way home! It was fully charged earlier in the week. We did place it on charger that morning, however, since we do not have a "fast port" it did not move anywhere as much as we hoped it would to be full bars. It was never our intention to have you stop on the way home. We thought you would be okay to your next destination. Please accept our apology. We do appreciate your business and your sales consultant is also reaching out to you personally.
Apr 9, 2018
Texted me and said truck is sold went by the lot truck was still there bought one from another place no problem.
Apr 10, 2018
Response from current dealership:
Reuben, I am sorry that you feel this way. We texted to communicate and let you know it was sold. At that time, someone had placed a deposit on it and the van was pending final sale. He ended up switching to a different vehicle due to financing requirements, so it became available again. We want to earn the business of every customer. We tried to reach back out, but no response. We regret to have missed you on this purchase. Hope in the future you will give us another chance.
Apr 2, 2018
Made a 2 hour drive for this car. Great service and not shady at all. Very straight forward.
Apr 5, 2018
Response from current dealership:
We appreciate your business! Thank you for driving such a long trip to choose Inline Auto Sales.
Apr 2, 2018
Response from current dealership:
Appreciate the great review. We always strive to respond quickly. Sorry we missed you on this one, but we do understand. Keep us in mind for future auto needs as our inventory is ever-changing.
Mar 25, 2018
Excellent. No hassle, no haggle and just overall excellent customer service
from the time I walked in the door. I was greeted with a smile and ended my
day with a thank you. Doesn't get any better than this. I wasn't upsold or
asked to look at something else. Came and received what I wanted. I will
return.
Apr 2, 2018
Response from current dealership:
Melissa, We appreciate you sharing your feedback and experience. Glad to have you part of the Inline Family. Looking forward to keeping you as a life-long customer.
Mar 22, 2018
I purchased the car only drove it off the lot 45 minutes into my drive the light comes on called the dealer back he explained the problem I fixed the problem will I thought I did,only to find out the problem is still here this morning so now I’m going to take it back and hopefully we can solve the problem.
Apr 2, 2018
Response from current dealership:
Hello Kariim, I understand you have been in touch with our GM. She is awaiting your details that were to be provided. Please call Jessie at 919-557-0021 at your earliest convenience so we can proceed.
I purchased a 2013 Kia Optima from Inline Auto Sales. The staff was very professional and courteous from the time I walked in until I left. I love great customer service and I would definitely recommend this business. Thank you Inline!!!
Apr 2, 2018
Response from current dealership:
And we thank you for your business, confidence and trust! Wishing you many happy roads ahead in your new Optima~
They contacted me once, but completely ignored my questions. the
manager said she was responding for her salesperson, and I never heard
anything back. The only thing they wanted from me was a test drive
appointment. I wanted some more facts before I made that drive .
Feb 19, 2018
Response from current dealership:
I'm terribly sorry your questions were not answered from the CarGurus lead. We do our best to answer our customer's questions in detail. Please feel free to reach out to us directly at inlineautosalenc@gmail.com and we will answer your questions about the vehicle. You may also call us at 919-557-0021. Thank you.
The staff was helpful and pleasant but the car was below par had many hidden issues that were not shown in the pictures. The car smelled of smoke and oil was snotty and electrical issues we're present.
Feb 12, 2018
Response from current dealership:
Hello Matt,
I am very sorry about the aftermarket sub woofer that was taken out of the vehicle. We will certainly confirm if a car is a smoker or non-smoker prior to your arrival. I believe you test drove a few different cars. We have several nice BMW's that come in every week. Perhaps there would be one that meets your specifications. Please reach out to our General Manager to review your concerns so we can serve you best!
I am very sorry about the aftermarket sub woofer that was taken out of the vehicle. We will certainly confirm if a car is a smoker or non-smoker prior to your arrival. I believe you test drove a few different cars. We have several nice BMW's that come in every week. Perhaps there would be one that meets your specifications. Please reach out to our General Manager to review your concerns so we can serve you best!
Feb 2, 2018
It was good, they replied with details needed.
Feb 12, 2018
Response from current dealership:
Thank you for taking the time to leave a review.
Jan 17, 2018
Edgar was very helpful and responsive.
Feb 12, 2018
Response from current dealership:
Edgar is genuine and caring, thank you for sharing. We look forward to earning your business!
Feb 12, 2018
Response from current dealership:
We always strive to be prompt and accurate. Thanks for the review.
Had a new vehicle listed and told me they’ll have pictures up in a few days. It’s been two week and no pictures yet.
Apr 2, 2018
Response from current dealership:
Good afternoon Marc,
Your very first email into the dealership was on 1/4. We have been in contact with you as of 1/9 was our last communication. "As indicated on the email it is currently going through service, inspection and detail. We just got the car in. As soon as it's ready, we will post 30 photos for you to review."
If the car is needing a part or something specific while being serviced, we will pull the car and keep it till the issue is resolved. We do not take pictures until it comes out of service. We do not put anything on the lot that is not ready for immediate sale
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Your very first email into the dealership was on 1/4. We have been in contact with you as of 1/9 was our last communication. "As indicated on the email it is currently going through service, inspection and detail. We just got the car in. As soon as it's ready, we will post 30 photos for you to review."
If the car is needing a part or something specific while being serviced, we will pull the car and keep it till the issue is resolved. We do not take pictures until it comes out of service. We do not put anything on the lot that is not ready for immediate sale
Jan 8, 2018
Very fast response
Dec 8, 2017
Someone responded quickly after I inquired about a car.
Feb 12, 2018
Response from current dealership:
Thank you for sharing your experience and 5 star review!
Did nit have car on lot. Wanted to have me purchase a vehicle that wasnt even there. Other vehickes priced lower 20% interest was the conditional agreement. Wanted to give 1 free tune up checkup and thought she is young and stupid she will purchase this it is what she wants...
Jan 12, 2018
Response from current dealership:
We do not mark up our rates, we pass on whatever the lender provides as a rate to secure financing. We have rates as low as 2.9% so if the rate is higher, it is based on credit situation and history of past payments. We deal with many people and we have (2) Managers that are female. We do not think anyone is "young and stupid," and do not conduct business in that manner. Inline Auto is committed to assisting every customer who is interested in buying a vehicle and have many returning customers throughout our years. Please feel free to reach out and speak to the General Manager abou
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Nov 22, 2017
Excellent
Nov 13, 2017
I wasn't able to keep my appointment, so I didn't go. But they called and tried to accommodate.
Nov 3, 2017
They had a great selection of cars and friendly staff.
Oct 23, 2017
Great
I enjoyed purchasing my car at online. Moe was very attentive and made the process seamless. The car was as described in the post. I went for a test drive and ended up purchasing the vehicle the same day. Moe was very knowledgeable and was able to provided all the information I needed quickly to make my decision. I highly recommend Inline!
Oct 8, 2017
Limited interaction, I only had a question about the listing. The dealer responded quickly and gave me exactly the info I needed.
Jan 12, 2018
Response from current dealership:
We're very sorry for your experience when coming to the lot. Every so often we do have to jump a vehicle due to a dead battery. Usually when we know you are coming with an appointment, we have the vehicle pulled up and ready to go. We receive a high volume of calls, not sure if anyone received your message. Please reach out to us so we can assist at 919-557-0021. Ask for the Internet Manager.
Sep 14, 2017
Brought a car here great experience.
Sep 13, 2017
Fast responce
Sep 7, 2017
Great
Aug 12, 2017
One of then most painless things we have ever done- we arrived and
were greeted by Tony- we had a particular vehicle in mind and he found
the keys and let us take a look. Later we asked for a test drive a few
minutes of paperwork and we had the vehicle- on the road. We had a
looked around a lot before we went to the lot- so we knew what we were
looking for- we bought it straight away. They have a no haggle policy- but
our vehicle had low mileage and was still about $2,000 under others of
the same year. I was very satisfied with the service. I'll check these guys
out again for my next vehicle.
Jul 7, 2017
Call dealer thay answered all my questions professional manner
Jul 4, 2017
Cory here .. I'm supposed to be still waiting on a
call or the car sold again when I was waiting on
your finance guy to give me a call back ? Never
went through anything like this I got a call saying
the deal fell through with the other customer and
I can get the car they was talking to the bank
about a 72 month term and I was going to get a
call back on Saturday . No call back so I called
Monday now someone is test driving the car and
it might be sold ? I don't understand this at all I
though it was mine and I was just waiting on a
call back from your guy Saturday cause he said I
was approved and they he was waiting on the
bank
Jun 2, 2017
Terrible there was so much wrong with the car and they wouldn't budge a dollar even though I had cash money they weren't able to help me out at all and pretty much told me to get lost
May 13, 2017
Went to check out a car that didn't have a picture up because it was waiting to be serviced. They brought it out and let me test drive it.
Edgar was very helpful
May 4, 2017
I'm still waiting on a return phone call after several attempted request for info on a piticular vehicle. After reading the reviews It doesn't take much of a manager to see that most of the employees are running this business into the ground with seriously below average "intention to detail" customer service.
Mar 5, 2017
No one came out to greet us after spending 10
minutes walking the lot. Went inside and was
casually greeted and when identifying issues
regarding the car and attempting negotiations,
the response was smug in that the price was as
low as you're going to find it anywhere. We didn't
buy
Feb 17, 2017
I bought the vehicle. Sales Rep Edgar was very helpful. There were a few minor thing I found with the vehicle in which they corrected and through in a free oil change when it was time
Jan 23, 2017
They were courteous and tried to assist me.
Jan 15, 2017
Great, easy to deal with. Mo was awesome! Very nice and friendly.
Jan 3, 2017
The salesman never acted as if he was interested in working with us. Said they would call and we had to call. Vehicle was not clean on the first visit and when went back on the next visit they still had not cleaned the vehicle. It was sold before we really got a good chance to talk to someone.
Dec 20, 2016
Didint buy a car from them yet, but they are very prompt.
Dec 10, 2016
Responded with n email promptly
Nov 21, 2016
No problems
Nov 10, 2016
I had a very good experience with Mo. The car was everything as described and he even took care of a very minor issue. I am very pleased with the purchase.
Nov 7, 2016
Pretty much self service and no sales pressure. Look over cars and choose the ones of interest to test out. A bit too laid back for me in that did not always know where to find the cars on the lot. Some good deals though.
Oct 17, 2016
They were quick to respond to my email!
Oct 4, 2016
They were very pleasant but just doesn't seem like a detail orientated dealership. Drove their car but one of the warning lights came on while driving. I;m pretty sure they knew about it. Definitely something wrong with car. Wouldn't shop there again.
Sep 5, 2016
Overall good experience would recommend this shop to other's
Sep 4, 2016
Great
Aug 31, 2016
very responsive got back to me quickly.
Aug 13, 2016
Service was really good
Aug 9, 2016
This was a smooth transition/ I would recommend my friends to this dealer anytime thank-you until next
Aug 5, 2016
The service was good but the car made noise
Aug 1, 2016
The person that I spoke too was very knowledgeable about the vehicle an they addressed my issues
Jul 29, 2016
They responded to my email via email with their name and address. No further contact with Inline.
Jul 26, 2016
Inline Auto Sales were just great. I purchased a vehicle with them and they
were very professional. They have a highly trained "no pressure approach"
and I really appreciated their approach.
Jul 21, 2016
Great respnse from dealer salesperson. Very knowledgeable about vehicle.
Jul 20, 2016
Vehicles smell, and possible flood reconditioned, not worth the drive or time
Jun 28, 2016
No service came to us when we stayed in the lot looking at a Lexus for thirty mins
Jun 16, 2016
Good overall dealer!
Jun 15, 2016
Very friendly and helpful,although I did not buy a car from them.
Jun 14, 2016
The car had issues when we test drove it! A grinding noise and alert light was on. We didn't make it out of the parking lot.
Jun 6, 2016
Dealer never responded to request for information on vehicle. Call ahead to see if car was available to arrive and find out it had been sold.Salesman showed me a 2010 mercedes that had an awful paint job. The car looked like it had been through Hell literally, externally. Car not worthy of showing to any customer looking to finance a car.
Jun 5, 2016
Good communication. Seller answered questions and gave info
with no sales pressure!
Jun 3, 2016
Went to see vehicle and the sales man left without notification of him leaving on a Sunday... Mice cars but sales man wasn't helpfull... Was going to buy a car that day and drive 1-1/2 to see the cars in lot but he just left... Don't think I'll go back... Lost a good sale & word of mouth for future sales.
May 27, 2016
Great
May 27, 2016
We went to visit this dealer and we had discussed purchasing the vehicle. The sales guy told us he would call back at 10:00 Monday morning once he discussed it with his GM and he NEVER called back. Terrible service. We went back Wenesday to ask why and he said there was no deal to be made. He didn't even have the courtesy to call us. HORRIBLE CUSTOMER SERVICE. We will not spend our money here. And it was going to be paid in cash...!
May 11, 2016
Dealer responded quickly and answered my question completely.
May 10, 2016
Friendly and helpful.
May 10, 2016
Good selection of cars, dealer was responsive to requests for info and did follow up with me. Low key sales approach.
May 8, 2016
They done an outstanding job, no pressure. I would highly recommend a person to buy a car from them. Financing was fast and easy.
Apr 28, 2016
Excellence
Apr 20, 2016
I asked them if the vehicle was still available and they told me it was, I wanted to test drive it but they never responded back by the time I checked back at the website and they had already took it down
Apr 18, 2016
Fast response all questions answered Edgar was very helpful would have
purchased vehicle except for strong smoke smell that detailer was not able to
remove.
Apr 17, 2016
The salesman was very helpful with the test drive, also the finance
manager called me right back to discuss my credit situation. I will
definitely consider Inline Motors when I am ready to purchase a truck in
the next couple of months.
Apr 15, 2016
Inline was easy to work with, and there was no haggling over their prices. I ended up make my purchase there based on the fair sale price and competent sales staff. I highly recommend them.
Apr 11, 2016
Dealer responded in a timely manor. Upon my
arrival, the salesman gave me the keys to the
vehicle I was interested in and left me alone to
look it over whiich I like. No high pressure
sales!!!
Apr 3, 2016
Car fuel on empty. Salesman asked if I could put $10.00 of gas in car and
he would reimburse me. I said no and left!!
Apr 2, 2016
I got to respond the same day and did
my credit application no problem
Apr 2, 2016
they where great
Mar 4, 2016
Guys are very nice. Didn't buy the car
from them because I was waiting on
them to Service it and to let me know
when it was ready but I didnt hear from
them so I continue to search for a car.
They have nice cars on their lot.
Mar 2, 2016
Had to keep calling them
Feb 16, 2016
Gave some lame excuse that since I'm
new to the state couldn't help me
Feb 11, 2016
Very quick with his responses. I did not meet or talk with anyone there. But the email communication was right on.
Sep 23, 2015
Not very knowledgable, lacked customer care qualities.
Sep 5, 2015
Non-negotiable price, too high cost
Aug 27, 2015
Dealer responded promptly and gave me the exact information I was looking for. Eager to help but the car wasn't exactly what I needed.
Aug 24, 2015
No photos provided even after calling. Won't go to look at vehicle w/o some photos to compare.
Jul 28, 2015
Had a very good experience, Tony, the salesperson who helped
me out was very helpful. All gentlemen I dealt with were very
professional. I have no problem going back to find another vehicle
from Inline Auto Sales.
Jul 27, 2015
No haggling, no hassle, but no sense of customer appreciation.
Jul 26, 2015
Called ahead about trade vehicle and
drove over an hour for them to take 1
look at the trade and say they weren't
interested- they could have inquired
about the trade on the phone. Website
says offers financing but they don't.
Jul 4, 2015
I never got a response from this
dealership but I don't think a 2015
Hyundai Veloster would be as low as
$14,995. unless there was something
very wrong with this car or they put the
info down wrong but all the other
reviews I read on this place wasn't really
making want to investigate further I
decided to go another way.
Jun 25, 2015
Dealer was friendly, allowed me to drive car to mechanic and
have pre-purchase inspected. I did not buy, but very pleased with the overall experience.
May 17, 2015
They never came outside to
assist me so I had to walk to the
office to get someone to help me
and when I did they were rude
like they didn't care about it.
Apr 24, 2015
Very rude, had to go in and get keys and
ask questions about vehicle. No one
more interested in helping us.
Apr 9, 2015
Prompt and attentive
Apr 3, 2015
Answered all my questions friendly and
quickly
Mar 24, 2015
It was fair service i was looking for a
dealer who had a bank to fianance a car
but u would have to find ur own bank i
found that to be time comsuming
Mar 22, 2015
I called this dealer to get information
about a 2008 BMW X5 that had. The
person I spoke with acted as if i was
bothering him but he did say that I could
come see the vehicle and test drive it. I
called him back to see if I could take it
to my mechanic and he seemed to have
a problem with that and asked who the
mechanics was, then told me it would
have to stay in Wake County with the car
and I couldn't take it to my mechanic
since it was in Durham. He suggested
that I take it to the dealer in Raleigh.
Everything about this place seemed off,
I didn't get a good feeling from them,
seemed shady. They may have great
cars but I will never know because the
customer service is terrible.
Mar 9, 2015
I visited this lot on March 2, 2015 around 4:00 pm. The first guy that greeted me was friendly and handed me the keys to check the car out. The actual "salesman" who I approached about a test drive never introduced himself or shook my hand. I went to start up the car and it looked as though it didn't have enough gas to make it off the lot. I informed the "salesman" and he said it's ok because I wouldn't be going too far. With the fear, I drove off the lot and the car seemed fine other than the interior. The "salesman" was no where to be found when I returned and I had to go looking around the office to find someone. Another "salesman," who also never introduced himself didn't seem too enthused about talking with me and didn't even ask if I wanted to sit down. He went into his office and yelled out a question for me. I thought, "How unprofessional" in my head. I invited myself into his office to sit down. He told me that the KBB site recommended $1000 for my used 2003 Cadillac Deville which was absurd. He acted as this was law. Either way he didn't ask if I wanted to proceed or what I would like to do. He repeatedly said that the car was only on their lot for 2-3 days when I kept telling him I had been looking at the car online for more than two weeks. With the extremely low mileage, it was so strange to see that the interior of the car was so worn. As I started to leave, he didn't ask my name, shake my hand, or give me a card. He told me the first "salesman's" name was Moe. I felt very unwelcomed here and did not feel that they even cared to have my business. I doubt I will return. Customer service still means a whole lot to me.
Feb 17, 2015
Thanks for the help and I enjoyed
the service and not pressuring me
to get nothing. Even though you
could not work with me on the
price there was no pressure .
Feb 12, 2014
Great
Feb 1, 2014
they were great although my deal fell thru ,bc of my bank they still refunded my deposit ,they were very friendly and I loved the car
Jan 6, 2014
Response was fast and very informative
Nov 16, 2013
Very polite, knowledgable and helpful!
Nov 16, 2013
lol they photoshop
Oct 11, 2013
The vehicals that I was introduced to were overpriced for their horrible condition. Totally unbelievable terrible experiance except for the Administrator/Receptionist who spoke english and was quit pleasant. I would not recommend to any friend of mine to visit this dump of a dealership!
Jul 25, 2013
Excellent service, bought a 2006 Toyota sienna. Needed a few cosmetic things fixed, which was no problem. Sam was very nice and even let us take the car to our mechanic to check it before we bought it. Would definitely recommend!
Jun 19, 2013
Excellent
Jun 9, 2013
Unreasonable time limit on having car check out by mechanic … poor people skills
Mar 14, 2013
Dealer responded quickly to my inquiry and they have been easy to deal with. Thanks.
Mar 3, 2013
We like the car, but it had an oil leak and the inside roof material was in terrible shape, including being stapled. The salesman refused to come down on the price saying that we could get the roof fixed for around 50 bucks. But what about the oil leak? He
kept insisiting that their was no leak even after my husband showed him the oil all over his fingers. Not a good dealer...would not recommend them.