Karl Flammer Ford, INC.

Doug at Karl Flammer Ford stayed in contact with me about the vehicle and was understanding to our situation of waiting for our insurance check from a collision to be able to come look at the vehicle. walked me through the process like a true Pro. thanks

Everything was fine

Great to deal with!!

Quick response but most of the truck in their website was already sold. They gave me the site to look for what is available and when I ask for OTD price, the response was already sold.

Honestly, I called them up and they took there time explaining everything to me to inspire me 200% that they new there business.

Th dealership was very knowledgeable and easy to work with in purchasing our vehicle. It was definitely a positive experience.

I actually just bought this truck from Karl Flammer Ford. Thank you guys for a great experience and taking 30 minutes to explain all the electronics within the truck. I really do appreciate that.

Responded quickly but vehicle had been sold.

Excellent

This is the best dealership that I have ever had done business with! No pushy Salespeople, NONE! Very professional!

Very quick reply time.

Excellent service. The staff was friendly,helpful and attentive to my needs. I will definitely go back there when I need another vehicle..

Quick contact

Very knowledgeable and showed us where we needed to be at for what we where trying to accomplish.

They notified me the vehicle has already sold within an hour of my inquiry

They were helpful. I just wasn't ready to make the commitment. Nice deal though.

Very helpful and always responsive to any questions

Dealer was very busy, salesman seemed stressed out and was hard to get hold of afterwards re some issues but got a decent deal and some extras loke some fee oil changes

Fast response to a email. Well be doing business. Thanks

Great.

The best car buying experience! Prompt and fair negotiations. Mike was great to deal with!

Response time and communication was great

Bought their Focus. V good experience. Nicely run family business. I’ll go back.

Although the staff at Flammer Ford were fine, I cannot endorse a dealership that still utilized tactics from the 80’s. Forcing a customer to pay over $2,000.00 extra for a package that isn’t applicable is shady. The package included things like paint sealant, cloth treatment, etc. manufacturers protect their vehicle finishes just fine. When confronted, the sales person even admitted nothing in the package was necessary. Refused to do business there. Ended up finding a much nicer vehicle at less cost, and less hassle.

Very helpful, always called back when they said they would.

Very professional and courteous

They contacted me quickly and gave me all the information i needed. They just could not beat the price of another dealer

Best, most reliable sale and service you could ever hope for. I am very pleased with Karl Flammer Ford..

My elderly mom desperately needed a car. She wanted a Toyota Corolla. I found this one that exactly met here needs. The salesman and finance manager work with us in every way and she got the car so she was no longer confined to home. Thank you all so much. Now I don't worry about my Mom being 17 hours away and no car!!!!

Great experience. Purchased the vehicle

I expressed some concerns about the many aftermarket parts on their truck as a means to negotiate a better price but when they learned that I was a cash customer, their price went up $1000! The dealership posted a price that included a $1000 trade- in bonus but as a cash customer, I was expected to pay $1000 more than the advertised price!

Great dealer we bought the car

Received an email and was very professional.

The car I drove was what I was looking for but it had a defective drive train and they stated that they all drive like that. It was precertified but they were unwilling to look into my concerns about the excessive York pull to the right. I will never do business with them anymore.

Can say enough nice things about this dealership! They made my purchase easy quick and every person from my sale associate Mike to the finicance person were so very friendly.

We contacted the dealer on Wednesday and scheduled an appointment for Saturday. Three different people contacted us and when I called Friday night to verify that the truck was still there, Kathy didn't seem to remember me, but said the 2015 F-150 Lariat 4X4 truck is still available. We drove nearly 100 miles to see the truck that was "Certified Pre-Owned" and discovered that the passenger seat track was broken. Doug in sales, who Kathy assigned us to said that it was noted in their 170 point inspection, but was never fixed. It also appeared that the outstanding recall was never addressed. Doug said "Someone dropped the ball". They knew we were coming from another area three days in advance and they still did not make sure the truck was ready. The repairs could not be completed on Saturday, so we left without buying the truck. I would never recommend this dealership to anyone. Long time Ford customer, but first time at this dealership. Cash buyer lost.

Contacted me rite away to come see truck

Helpful Got the information i needed... Thanks

Awesome people very happy with them.

Very helpful, contacted me right away and stayed in touch.

They followed up in were very professional I could do business with this dealership

This dealer told me to come see the vehicle I inquired on, on Friday and by Wednesday they had sold the car to someone else without any notice.... Terrible business. Very rude.

Very helpful

When we called to inquire about a car, we were immediately sent over to Greg, who was super helpful and made sure to answer all of our questions. We were very interested, but were 4 hours away. Greg worked with us to send photos and videos of everything that we asked. The car was absolutely spotless and Greg had the CarFax ready and waiting for us. We ended up purchasing that car, and were so pleased with all of the steps of the process. They allowed us to take the vehicle to a mechanic, worked with us through out the process, and were warm and welcoming. I would recommend this dealership (and especially Greg!!!!) to anyone and everyone!

searched car gurus , then did the deal with greg at flammer ford. easy..

Very accommodating dealership, friendly and helpful.

Great car buying experience very friendly. Would buy from them in the future.

They answered all my questions happy about this.

Good experience

Very responsive

No play on price but it was already priced well. Watch the paperwork as i almost signed on an extended warranty and wheel and tire package of over 2k over purchase price but otherwise very friendly and has a 90 day powertrain warranty. They had a carfax for the vehicle and a purchase order of things they fixed on the vehicle before sale.

The dealership was very helpful and accommodating over the phone. They answered specific questions and sent me additional pictures and video. I decided not to go look at this car since the middle row had bucket seats and not a bench which was what I was looking for.

We negotiated the selling price and came to an agreement. We have not completed the transaction yet but will soon.

Extremely great

Very helpful quick to reply

The dealer was courteous and we did test drive the truck but my husband decided it was just not the truck for him. The dealer has been in touch with us. We still have not decided on a truck.

Great Folllow up and customer service in all internet dealings. We did not travel to dealership because we determined the car type would not meet our needs, however all interactions with the dealership were professional and courteous.

Only a courtesy electronic introductory response.. Asked for price, did not receive..

Had a good experience with the staff but they did not want to concede any further from the internet price listed.

Great people

Mack was easy to talk to, a very low pressure sales environment. Will recommend to anyone!

Overall the experience has been good.We feel the connection between customer, sales man, and finance office needs improvement. Our main concerns got lost in translation.

Yes they contacted me but there is/was a hold on the sale of any new Transits due to a recall on the crankshaft. Can not test drive or purchase until corrected.

No pressure.

First and second contact over the phone sales person was very helpful, polite, and upbeat. Sales person that assisted me at the location was not as helpful. Also started the price at their listed price even though I stated that the price was over $1000 lower on the Internet. At that point he did accept that as a starting price, but just ran his numbers and that was it. However I will say that the car was in very good shape compared to what other dealers state on their web sights

Dealer was great, unfortunately was not the right vehicle for me.

We talked a few times but I decided that I needed an extended or crew cab

My credit score is 740 and the best financing plan they offered me was at 9% interest. For a 2013 ford truck. Why do I pay my bills on time if I don't get to reap any benefits? Total joke, would recommend securing your own financing if you want to buy here.

Salesman Ted is awesome. Best experience ever!! Everyone was so very helpful and courtesy. Made the process easygoing and painless.

They wouldn't answer if they would be interested in my trade which is a classic 1979 C10 did not want to drive it 40 miles if not interested in giving me a fair price

Still negotiating a final price without my trade-in.

The Manager, the salesperson Tom and the Financial officer Jay treat my wife and me like family. The car was waiting for is ready for test drive. They worked very efficient and hard to please us with the numbers. Special mention to Jay, he explained us few tricks to increase our credit rate.

Great experience. Good people. Very pleased. Would recommend them.

Very upfront and responsive

Spoke with them. But they wouldnt even take 500 off of the car out the door. Was welling to buy it. I have a 790 score and i could pay cash for it too. But Salesman says he couldnt take any money off the internet price.,.

I agreed on a purchase price and offered a deposit to hold, put insurance on car and was traveling over 200 miles to pickup when I get a text telling me they sold it last night, WOW How Unethical can you be.

Very quick professional experience. I had my children with me and Ted was very understanding. Would highly recommend this dealership

The dealer called, called back with a price drop, while I was in the process of getting pre approval for the financing. Then as I worked thru the vehicles I had to chose from, I settled on one in another dealership. When I was called again by this dealer, I explained that I did buy already. They were very polite and professional on every call, and impressed me, with how they handled everything, definitely would consider them in the future, as my luck with car dealers is non-existing. Why does honesty seemed to disappear when you walk inside a car dealer's showroom?

in a difficult situation they where very helpful

Steve was great to work with!

Everyone was professional and helpful. Would definitely recommend to anyone.

very nice in the beginning the deal was all set for the next day as i drove their and was meet by the salesman and he knew my name said some one just walked in and is looking at it as i was their and said that it was just sold thats business we are here to sell never apologized for it i had drove 1hr just to turn around and drive back very un professional

Good

I received many phone calls and emails regarding the car I inquired about, and they were pleasant, but I purchased a vechicle elsewhere.

Very friendly service. Marc Metzner was great. Long distance sale (300 mi.) In and out the door quickly.

They was nice.

They are very polite and do everything they can to help you wirh car buying. I would definitely go back in the future.

Sold the truck but responded to my call and were very nice.

Very personal and professional. Would strongly recommend them.

They did contact me rapidl and were polite and gave me all the information I needed.. However I had found what I wanted closer to home so did not actually do business with this dealer.

Excellent. Very helpful, very satisfied

promt responds from the team

Bought a new Ford Explorer Limited...very responsive dealership, excellent internet sales manager and all in all an excellent buying experience, 5 stars!

Quick and friendly response to all questions and requests.