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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
Feb 13, 2025
Very quick to respond
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Apr 9, 2024
Shaun is extremely nice. Explained everything I needed to do, since I don’t live in the area.
1 of 1 people found this review helpful.
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Feb 24, 2023
They were awesome! Did everything they could to make sure i was able to get the vehicle I wanted!
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Nov 5, 2022
Good communication
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Jul 2, 2022
The team at Kane’s was responsive and helpful from the first question I asked them. They made the process to test drive and complete the purchase easy and smooth. Shaun, the salesman, was great. We appreciated his professionalism and humor. The process from first contact to pick up was smooth and we love our purchase!
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Sean
Jun 9, 2022
I called about a car, went there the next day as agreed to and when I got there the car sold
4 of 4 people found this review helpful.
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Luis
May 2, 2022
irresponsible. They say they have the vehicle available and when you spend an hour to buy it they say it has already been sold
4 of 4 people found this review helpful.
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Nicholas
Apr 2, 2022
Didn't end up buying from them (didn't like the make and model) but they went out of their way to be nice and helpful. Very knowledgeable about what they are selling. Not pushy, just want to get a deal that is good for both sides. If the right model pops up with then, I will definitely go back.
1 of 1 people found this review helpful.
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Ric
Jan 9, 2022
It was one contact regarding a car I was interested in. No follow-up, but I did get the information I needed to inform my next steps.
2 of 3 people found this review helpful.
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Dec 4, 2021
Nancie was VERY helpful and patient.bought one car cause of her. and already looking a second.hands up to her
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Oct 24, 2021
Awesomeness place, I’m going to be checking Back here when I’m ready
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20
Aug 13, 2021
I went to Kane's Auto after seeing a Taurus SHO for sale. Contacted them before driving the 1 hour trek. When I arrived, the salesman was very nice, although the car, after being listed for 3 days, was still not cleaned, nor site inspected. I took the car for a spin and found it mostly in decent shape, however the AC/radio panel was not working. Returned to lot to find that they knew about it, but didn't disclose on the phone. They told me they would replace it. In the end, wwe couldn't come to a financial agreement, but walked away as two gentlemen, with no pressure involved at all. I would check them out again, just be more specific with them over the phone before a long drive.
2 of 2 people found this review helpful.
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Aug 8, 2021
Kane's auto sales is great! Number 1 in my book.
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May 6, 2021
Friendly, prompt, thorough, accommodating.
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Apr 29, 2021
Answered e-mail questions. Willing to help.
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Apr 27, 2021
Drove up from Boston to look at a SUV and I had a great experience at Kane's, the sales representatives are a great and will work with you and make sure you are satisfied with your visit.
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Apr 24, 2021
Shawn was amazing, he called me about 15 after I had messaged about car and set up an appointment for the next day! I Lived the car and I bought it and am picking it up today!!
1 of 1 people found this review helpful.
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Kat
Apr 17, 2021
Drove 2 hours to purchase this LOW MILEAGE beauty! Was up at 2 am that morning looking, not expecting to be approved or leave with a vehicle that day but I did and PJ was GREAT, we did everything prior to me driving down and by 6pm I was on my way home with her. After being told NO by ALL other dealerships Kane's said YES. We are already planning on purchasing another from there and referring anyone we can. Thank you sincerely for making this the EASIEST vehicle purchase and making me a long term customer!
2 of 2 people found this review helpful.
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Matthew
Mar 26, 2021
Very helpful answered all my questions
1 of 1 people found this review helpful.
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Mar 8, 2021
Quick response. Very polite.
1 of 1 people found this review helpful.
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Jacky
Feb 12, 2021
Great service, very honest and helpful. Responded immediately. Would highly recommend. We ended up buying 2 vehicles!
2 of 2 people found this review helpful.
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Sep 11, 2020
They responded in a timely manner to my request for information. I didn’t end up do business with them so I couldn’t justify a 5star rating at this time .
1 of 2 people found this review helpful.
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Tracy
Aug 2, 2020
Very fast response to my message,Great Cistomer Service
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Jun 6, 2020
I had such a great experience at Kane’s Auto Sales. Shaun was so helpful, kind and never pressed me to purchase anything. We were able to negotiate and settle on a deal that was really great. It was such a quick deal that we were able to make. We spoke, test drove the car and purchased the car within an hour and half. I would recommend everyone that I know who needs to purchase a car go to Kane’s. They are truly the best!
0 of 1 people found this review helpful.
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May 1, 2020
Very knowledgeable answered all my questions in really was willing to help make the deal go through
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Lucy
Dec 21, 2019
Wonderful to deal with! Would do business again with Nate!
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Mark
Oct 25, 2019
Where do I start first I went to go see a Chrysler 300C and had some wear and tear on the body which is understandable. When I opened up the hood I noticed that there was water inside I asked him out of the water get there he said probably from driving the car I noticed that the car has been sitting for awhile from the dirt to build up around the tire well the brakes were completely rusted along with the calibers. But has I opened up the engine I noticed that the bar behind the grill with bended it was never repaired because rust developed on it I asked him how did a frame get bent was he an accident and he tried his hardest tech cover up the fact that it's just a minor part that is not part of the frame. Lol sorry to inform you that it was part of the frame. Then has we went inside to talk the car at this particular time with price that 61 the payments you I wouldn't trust it unless I took it to my mechan. Needless to say they were too busy on trying to cover up the problems.
2 of 5 people found this review helpful.
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Sep 22, 2019
Financed my 1st car through Kane's. They did absolutely everything possible to find me the best loan for me and a great car. Still have my Jetta and is paid off. Will look here 1st before going else where.
1 of 1 people found this review helpful.
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Jennifer
Aug 1, 2019
They are great!
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Jerry
Jul 31, 2019
Response was very prompt but car had been sold! :(
1 of 1 people found this review helpful.
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Jul 25, 2019
Friendly and not pushy.
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Stephen
Jul 1, 2019
he did contact me
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Feliks
Jul 1, 2019
good dealer
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Jun 8, 2019
Contacted them about the price which was listed at 5995 and set up a appointment to see the vehicle and 2 days later the price went up to 10995
2 of 2 people found this review helpful.
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Brandon
May 25, 2019
I have been dealing with Dean at Kanes auto and he has been such a great help with helping me to buy my blazer hes an excellent worker amd is prompt at responding with any answers to questions i have had. Anyone looking to buy a car i highly recommend going to Kanes auto.
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Michael
May 8, 2019
Purchase went smoothly
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May 2, 2019
Dealer response was quick and helpful
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Steven
Mar 15, 2019
I was looking for an American made road boat, a luxury car with low mileage and an attractive price. I searched CarGurus within 150 miles of my home in Maine, for three weeks. The exact car I wanted, a 2012 Lincoln MKZ AWD (Very important, in Maine) with very low mileage. Dean and Chris treated me like I was a favorite uncle. The car was everything they said and more. They were warm, friendly, eager to please and made sure the car was absolutely in pristine shape. We loved the experience, the facility, the way we were treated and most of all, the car, with a 5 year low deductible nationwide warranty. I drove here from Scarborough, ME and for ME is was so worth the ride! You guys rock.
3 of 3 people found this review helpful.
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Mar 2, 2019
I liked the text video.
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roy
Oct 13, 2018
he was good to much for jimmy with that many miles that's all realy looking for a ford 250 I can afford used
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Glenn
Sep 22, 2018
I asked a question about what is needed for the vehicle to pass Massachusetts inspection, since they told me that it needed work before it would pass inspection, but instead of answering my question, they told me to call them, so they could help me find the right car for me. I'm interested in the Honda Ridgeline, not the 'right car for me'.
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Aug 20, 2018
These guys were great very helpful knowledgeable genuine pleasure to do business with Jesse ask for Jessie
1 of 1 people found this review helpful.
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Sep 2, 2018
Response from current dealership:
Thank you for the kind words and we let Jesse know what you wrote about your experience. Thanks for being a part of the Kane's Auto Sales Family now !
Eric
Aug 17, 2018
Very informative
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Sep 2, 2018
Response from current dealership:
Thank you
Aug 12, 2018
Very good so far. In the process of discussing the trade-in of my HD. They are a bit of a drive so I usually like to have a pretty good idea of what the deal is going to be before I do the trip.
1 of 1 people found this review helpful.
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Sep 2, 2018
Response from current dealership:
I'm not sure if the process is still going or you actually ended up buying from us just because the info is a little vague but we appreciate the kind words to start and hopefully we are able to earn your business.
Jason
Jul 24, 2018
They respond back fast but the car was sold already I will keep looking on there website
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Sep 2, 2018
Response from current dealership:
Jason Thank You and we try as much as possible to contact you back once a lead or phone call is rec'd, but please check back as much as you like, each week we get in 10-15 plus cars a week from going to the auctions, trade ins, buying off the street etc, I am not sure what car you were first interested in but for most part we get the same type of cars all the time for the mere fact that we have come to know what sells for us...go to kanesautosales.com and check what we have today and hopefully we can earn your business.
Chris
Jul 23, 2018
Great they got it done quick
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Frank
Jul 21, 2018
Dealership follow-up no problem.
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Jun 25, 2018
Sketchy...OverPriced...Not Reasonable..Happy I decided to go elsewhere. Bought alot newer vechile with alot less miles & half of the down payment Kane's wanted with same monthly payment amount.
2 of 2 people found this review helpful.
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george
May 23, 2018
A very friendly place that is honest! Sales rep was very helpful and showed interest in customers concerns !
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Mar 12, 2018
Prompt call back, very nice to speak to
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Mikhail
Feb 2, 2018
Good job
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Sep 2, 2018
Response from current dealership:
Thank you
Andrew
Oct 8, 2017
very good I would buy from them again
2 of 3 people found this review helpful.
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Oct 8, 2017
Response from current dealership:
Thank you for the kind words , remember we have a referral program if you send someone to us and they mention your name and purchase a vehicle we will mail you a check for $100,,Thanks again Team Kanes Auto family
Jul 9, 2017
This dealership has no idea what they are doing. Car was a mess dirty inside and out. I was ready to buy cash instead of making it easy they nickel and dime you to death. I left and bought another mini at a Volvo dealership. The process was so much better. This is your typical used car dealer squeezing every penny out of the deal. If you want ripped off then buy a car here.
12 of 13 people found this review helpful.
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Jul 22, 2017
Response from current dealership:
Brad I want to apologize for the way you feel, I was actually out there on the lot talking for a bit with you, we have been in business for almost a decade and have made people alot more happy then not, I think on our behalf it was just the wrong car on our end, it was a vehicle that we had a lot of money wrapped into and you wanted to get money off the car, as a business we can not lose money as I hope you would understand and the big Volvo dealership has a lot more room then a smaller dealership like us have, the car was detailed as all our cars are, after people test drive them they get dir
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Jun 29, 2017
Drove there to find out the car need a transmission , didn't tell me over the phone about that
8 of 9 people found this review helpful.
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Jul 22, 2017
Response from current dealership:
JimmyLan I am sorry about any misunderstanding, the car is posted to everywhere as a whole sale as is car, it says mechanic special needs transmission, whoever you spoke to I would assume thought you already knew that it needed a transmission, again I apologize for the misunderstanding
Peter
May 23, 2017
We went in there looking to buy a used car and walked out because the manager did not even want to go down in price or discuss anything to lead us to drive away and the car was not even ready for sale
7 of 8 people found this review helpful.
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lenny
May 13, 2017
They contact you,but days later. Tell you they have a car then they leave you hanging.
6 of 8 people found this review helpful.
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May 5, 2018
Response from current dealership:
Lenny I am sorry that you think we didn't give you the best service, we try to pride ourselves in our response time to calls and text, our salesman get notified right away from text that they have a lead waiting for them to call , I hope that in the future we get another chance to earn your business and get you the car or truck of your dreams
Harold
Apr 26, 2017
Very straight forward didn't buy a verichle but would try again in the future. Really liked the atmosphere and low pressure sales people
4 of 6 people found this review helpful.
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Apr 6, 2017
Called back promptly
1 of 4 people found this review helpful.
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Krystin
Feb 9, 2017
Prompt response personable salesman
0 of 4 people found this review helpful.
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Maggie
Jan 17, 2017
I will post the same email I sent to the owner, who never replied. Hi there, Sorry to have to write this to you but I couldn't be any less happy with your "sales" person Eddie. I contacted him about a car on Monday, he got right back to me. Told me I couldn't see the car until it got done being looked over by your shop crew; understandable. I texted him the details of my trade in and told him I could come in any night after 5 or over the weekend. Never heard back. I call today (three days later) to try and set up a time to see/buy the car and he tells me it sold an HOUR ago....... Are you kidding me!?!?! I would have left work early to go get that damn car. Instead I get the cold shoulder from your "salesman" Sorry to say but he has ruined any chance you had of ever making a sale with me and I will be sure to spread the news of how lousy the supposed "service" was that I received. Hope you have better luck with the rest of your team, -Maggie
23 of 28 people found this review helpful.
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May 5, 2018
Response from current dealership:
Maggie I should have responded to this earlier and I apoligize the vehicle you are talking about was a wholesale as is 2009 Mitsubishi Lancer Ralliart, the vehicle was a trade in from a repeat customer we took it in trade knowing that it needed a lot, the reason you were told by Eddie about shop we wanted to see if we could find a transmission that is basically impossible, I know that you feel like we did you wrong in some way but that was never the intent, once we went thru it and were going to sell it to the public it sold to a young kid from So Dakota right away he drove her and shipped it
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Mary
Oct 31, 2016
Agreed to take civic to nearby Honda dealership for an inspection & then backed out half hour before appointment.
12 of 19 people found this review helpful.
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Nov 1, 2016
Response from current dealership:
Back out of what??  
Jul 17, 2016
Quick response. Good experience.
2 of 4 people found this review helpful.
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Jul 12, 2016
Not very straight forward with information on their cars. Said the car was making a funny noise because it had been sitting around.
9 of 11 people found this review helpful.
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Tina
Jul 7, 2016
Got right back to me
2 of 5 people found this review helpful.
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Sunny
May 31, 2016
I received a call from dealer. I haven't visited dealership yet.
2 of 6 people found this review helpful.
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Bob
Mar 7, 2016
Very responsive. PJ's a knowledgeable and "no pressure" kind of guy.
1 of 3 people found this review helpful.
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paul
Nov 21, 2014
Nice vehicles, Pleasant staff
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Frandy
Nov 7, 2014
Great customer service and great deals
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Dabnei
Nov 3, 2014
Excellent service all around. Will do business again, also Irecommended Kane's to my family and friends.
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Lelonie
Oct 24, 2014
Dealer did not honestly disclose condition of the vehicle.
3 of 3 people found this review helpful.
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Oct 14, 2014
made good effort to call me, but I did not respond
0 of 1 people found this review helpful.
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Marie
Sep 24, 2014
Steve was really friendly and he clearly enjoys cars. He was great about taking the car to Manchester Subaru to have a pre-purchase check-up (they, on the other hand, were no fun to deal with!) since I live almost two hours away from them. The price negotiation with Frank was straightforward. I took one star away because the car was not immaculate (it was fine, but not perfectly detailed) and my request to patch a small scratch on the door was not taken care of as had been agreed. I'd still use them again and recommend them.
1 of 1 people found this review helpful.
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RJ
Aug 29, 2014
the staff is going the extra step to assist me in making a deal work
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Roosevelt
Aug 23, 2014
The more you know, the more you grow;with ML Benz Class session is in. Great group good deal.
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Dave
May 25, 2014
Called back with alternative
0 of 2 people found this review helpful.
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Mar 16, 2014
Nice people!
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Chris
Mar 7, 2014
Awesome they stayed in contact with me and gave me vital info upon asking which is what I expected great guy
0 of 1 people found this review helpful.
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Robyn
Nov 11, 2013
I didn't stay too long as the car I was interested in turned out to be a rust bucket. The entire underside looked as though it had been sitting in water for months. They should be paying someone to buy it. Too bad.
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