Johnson Volvo Durham

Abysmal. They assured me they were experienced in working with remote buyers (I am out of state). While I did get a good price, any financial savings were MORE than offset by four weeks of inefficiencies, frustrations, and extremely poor communications. I’ve spoken with several individuals from the dealership about these issues and concerns but zero action was taken and no indication of concern given for how poorly this experience has gone. Would give zero stars if I could.

Very Helpful

My salesperson, Cameron, was very helpful and responsive, and quickly helped me purchase the vehicle and set up delivery. This was by far my easiest car purchase ever! The vehicle was priced perfectly, so no haggling was needed. Wonderful experience with this dealership all around!

They were helpful. Didn’t end up purchasing a vehicle with them

Everybody from initial contact to set up appointment to Tom Higgins, my sales person and Marcus the manager there were very professional and helpful. I enjoyed doing business with them. No high pressure there. I would recommend them to anybody looking to buy a vehicle.

Rodrick was a true professional who facilitated a great car buying experience.

They contacted me quickly after I requested information on a vehicle. They did everything they could to help me anyway I needed.

It went very well. I did purchase the vehicle and so far, very pleased.

Tremendous response and service; Raketh and Vinent (Finance Manager) were super to work with, totally transparent and outstanding to work with.

Great communication

They emailed back. I had already purchased another car.

Dealer was responsive. Unfortunately, the car was sold already.

Best car buying experience I can remember. Our salesman, Tyler Brown, was responsive, informative, helpful and friendly. The dealership has a welcoming environment. I highly recommend this dealership and especially Tyler Brown.

Great experience!

Great for an exploratory call about this used SUV.

have not visited dealership but have been contacted many times from them.

Very professional no pressure staff, it was an A+ shopping experience.

I have purchased a few cars over the years. I have never felt more welcome. My sales associate was patient, honest and answered all of my questions. I had a lot of them. I wholeheartedly recommend this dealership. Everyone I had contact was courteous and friendly. When I am ready to replace this car I will absolutely return to Johnson Volvo.

Wonderful experience!

Rod was awesome and purchase the car

Courteous, helpful, and prompt. Gave great information on the car.

This is has been the best car buying experience!

Great experience!! They responded right away, were helpful and friendly. The car was described perfectly and was beautiful. It was so nice that someone else bought it right after I test drove it.

Responded quickly and answered my questions honestly about car condition and CPO availability. Great customer service.

My experience with this dealer has been extremely positive. A sales manager contacted me within minutes of my inquiry through CarGurus and assigned a sales rep to me. Ultimately I purchased a different car than I originally inquired about but the whole process was friendly and professional. I highly recommend this dealer.

Responded to questions right away!