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Dealer Reviews

Based on 12 reviews
All reviews are verified visits to the dealer. – Learn More
Sep 11, 2025
Sales person is very nice.
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michael
Sep 10, 2025
it was fine i know own a forester
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Harry
Aug 23, 2025
Got back to me quick
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Sean
Aug 6, 2025
Unfortunately the price for Jim’s Auto Sales vehicles on Cargurus is not accurate. They offer optional extras but there will be a $2,000 mandatory increase due to a Low Jack being installed without the buyer’s opinion. This cost is not reflected on Cargurus. This vehicle was for sale over a month without a price reduction. I attempted to negotiate the price and was informed by the salesman their vehicles are sold for only $300 to $400 more than what they pay for them. Please be aware Jim’s Auto Sales is not willing to negotiate price. The salesman had a professional tone throughout our interaction.
7 of 7 people found this review helpful.
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Jul 19, 2025
Responded immediately
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Jul 14, 2025
Very good
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Jun 9, 2025
Very helpful
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Apr 29, 2025
I had an amazing experience working with Richard at Jim's Auto Sales. They handled everything. I live about 400 miles away. I never really had to leave my living room. They quickly responded to my every question, took care of all the paperwork, negotiated excellent fianceing and had my truck delivered to my front door. I love my new truck! Thanks to Richard and Jim's Auto Sales. Christopher Wilson
1 of 1 people found this review helpful.
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Apr 12, 2025
I bought the car! Nami and both Richard’s were all very kind, supportive and helpful during the process. I’m forever grateful and proud to have gotten my 2020 Hyundai Sonata SEL FWD from Jim’s Auto Sales, would highly recommend!
1 of 2 people found this review helpful.
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Brenda
Mar 20, 2025
Awful. I purchased this vehicle and the entire transaction felt like a hostage exchange. I do not recommend this type of process given my experience with Jims Auto Sale. Peter was the car salesman I worked with and it could not have been a more awful experience dealing with him. I highly suggest he works on his customer skills. At one point when I was asking about the delivery he stated "I am not gonna repeat myself" which I just needed some clarification. I additionally received keys that did not work, tires mismatched and one with a nail in it. This cost me about $2,000 to get all new tires that matched to avoid damaging my "new" vehicle. If you decide to go through with this type of purchase do NOT USE Jims Auto Sales. When I contacted to make this right were not helpful at all. I was told car was inspected no issues and I was wrong. They need to work on their integrity and also customer service. I will NEVER work with them again or refer them to ANYONE not even my worst enemy.
17 of 17 people found this review helpful.
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J
Feb 20, 2025
I communicated with Ed Tapper by email. He responded in good time about the car and how he can assist me. I love the car but my mechanic said, "no, don't purchase it, you can find the same car in Virginia, plus I want to inspect it first and it's in California ". That's why I didn't purchase it.
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Johnnie
Nov 8, 2024
They seem to genuinely try to work with you to make a deal on vehicles!
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Dec 7, 2023
Great service
1 of 1 people found this review helpful.
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Nov 27, 2023
Quick in response, did not answer any questions I had, would ignore anything I said and prompted me to “come in and see the vehicle” over and over.
7 of 7 people found this review helpful.
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20
Aug 5, 2022
Great experience, they sure don’t waste your time
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Sep 1, 2020
We were highly impressed with Jim's Auto sales. Roy A was our salesman and he was super personable and knowledgeable!
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Jun
Jul 26, 2020
My salesman was amazing
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Gerardo
Mar 19, 2019
Good experience
1 of 1 people found this review helpful.
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Mar 28, 2018
Jim's Auto sent me several Emails and Texts. I Greatly Appreciate them for that. I just haven't had time to contact them back. This would be the Ultimate Car for the Price and Mileage! I Want This One.
1 of 2 people found this review helpful.
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Florencio
Mar 22, 2018
Very good
1 of 2 people found this review helpful.
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Deresa
Oct 3, 2017
Very nice people, helpful and fast service
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Sep 15, 2017
Very hepful helped me with all of my questions and to get a great deal on my car
0 of 1 people found this review helpful.
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Lindsay
Sep 13, 2017
Got back to me in minutes and very professional
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Sep 13, 2017
Raised the price after I contacted them. They said it was a holiday special. Asked me to make an offer....
1 of 1 people found this review helpful.
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Feb 7, 2018
Response from current dealership:
Occasionally, companies have sales. After the sales the prices raise back up to the pre-sale price. This is common practice in the retail world. None the less, we are sorry you had a negative experience.
Rahkua
Sep 6, 2017
I didn't like the attitude of the dealer...he wasn't very helpful in actually trying to sell me on the car and would not work with me at all on the price. It is very far, but I decided to drive over an hour to get there. When we got to the lot, we were walking around for like 10 minutes before anyone came out. Then when he did come out, he sort of just followed us around the lot as we looked at things instead of giving us information on deals they had or inventory or even just general conversation. Then, when I let him know I was interested in the car and wanted to buy it but would love for him to negotiate the price, he was unwilling to budge even a dollar. In fact, the price has been raised by almost a thousand dollars since the visit. I like the car but just didn't get a good vibe from its seller.
8 of 8 people found this review helpful.
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Feb 7, 2018
Response from current dealership:
Rahkua, we are sorry about your negative experience. Sometimes customers complain if we don't give them space. It seems like in your case we had given you too much space. In addition, CarGurus is a price driven website as such we usually post our bottom dollar price. Many dealerships implement this same practice.
Feb 25, 2017
Chris and Richard rock they maid my deal happen they really came through for me go to corona shop great experience I love my truck
1 of 1 people found this review helpful.
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ben
Jan 24, 2017
Good price nice guy and acknowledge
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terry
Jan 12, 2017
They were very helpful
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Juan
Dec 5, 2016
Very satisfied whit the costumer service
1 of 1 people found this review helpful.
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Aldo
Oct 19, 2016
The diler call me next day
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Aren
Oct 13, 2016
Contacted Jim's Auto Sales inquiring about an S2000 they had listed for sale. Mike got back to my promptly and provided all the documentation that I had requested. Test drove the car and they have some well taken care of cars on the lot. Ended up with another vehicle, but Mike was always courteous and followed up with me until me decision was made. I will definitely give them a shot again in the future.
3 of 3 people found this review helpful.
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matt
Oct 11, 2016
Fast response
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Russ
Oct 10, 2016
Very professional & not pushy. Would recommend.
1 of 1 people found this review helpful.
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Larry
Sep 16, 2016
Quick response
1 of 1 people found this review helpful.
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Joe
Sep 5, 2016
This is the car I want ...just not ready to buy. They have been in contact
1 of 3 people found this review helpful.
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Aug 16, 2016
fast response
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Jason
Aug 10, 2016
Responded quickly, very nice to deal with. However the truck was not 4x4 and that's the only reason I didn't purchase the vehicle.
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Janis
Jul 30, 2016
Sam was very helpful.
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Jun 7, 2016
BEWARE! The salesman, Ace, would not let me test drive the car without FIRST running a credit check. I was seriously interested in this car but I'd never driven the Miata before and I had no intention of giving them all of my information on a car that I didn't even know I would like. Ace was adamant and fine to let me walk away. He had no idea that I could more than afford this car. It's the principal. I have gone on to test driver different cars - expensive cars - by only showing them my license. And I purchased a car yesterday. Save your time, energy, and gas. Go to a major dealership.
6 of 7 people found this review helpful.
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Feb 7, 2018
Response from current dealership:
We apologize for the negative experience you had. Given, we have multiple request to test drive cars daily, especially performance oriented ones.
bruce
Jun 5, 2016
Mike called me back. Great communications trying to make a deal happen. Car was $2,100 above market so I passed. Great car though.
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phil
May 14, 2016
I have no dealings with them, so can't comment. I was curious as to why they listed a Honda 2002 but the front in the picture is a 2004 or later. It's quite obvious the vehicle in the ad has been modified but there is no mention of the circumstances involved. This leads me to not want to do business with that dealer.
2 of 2 people found this review helpful.
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Feb 7, 2018
Response from current dealership:
Phil, sometimes we put the wrong year stickers on the cars. Especially if we have multiples of the same type of car. We are human, shit happens.
115
May 13, 2016
Jim's Auto quickly contacted me but when I saw how far away they were I did not respond
0 of 2 people found this review helpful.
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Jose
May 3, 2016
They emailed me right away called me text me and answered all my questions Ismael is a great person
1 of 1 people found this review helpful.
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gary
Apr 2, 2013
i went there in march 2013.I was negotiating the price with owner& salesman.few minutes later owner called in salesman to his office and then they said it is sold . what the hell that car was on the lot front of my face. they said someone saw that vehicle online and bought it without seeing the vehicle. what a liers !!! I called jim's auto sale next day. other salesman said "we have it but is $1000 higer" they are jerk , Don"t be fooled, they think customers are idiots
1 of 2 people found this review helpful.
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Feb 7, 2018
Response from current dealership:
Gary, we were not advertising on CarGurus in 2013. Are you sure this was us?