-
Closed Today (Sun)
- Make Service Appointment
- View Current Service Specials
Jim Keras Chevrolet
About Us
-
Closed Today (Sun)
-
2000 Covington Pike
Memphis, TN 38128
Our Amenities
- Complimentary Community coffee!
Media
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Apr 23, 2026
We had a great experience at Keras Chevrolet! Everyone we dealt with (Rachel, Andrea, and Vernon) was easy to talk to, knowledgeable, and helpful. It was probably the easiest car sale transaction my husband and I have ever experienced— completely hasslefree and very respectful of our time. We would recommend Keras to friends and family and we would return whenever we purchase our next vehicle.
Feb 15, 2026
No communications none whatsoever, I was told I
was approved and I could pick up my vehicle the
next day because the bank was closed. And the
next day I sent documents and then nothing at all. I
called several times and nobody was available and I
kept getting unclear answers. But my credit
inquiries are still on my credit. I’m beyond upset.
Talking about they was so busy helping other
people like I don’t matter. Like I’m a customer just
like they are.
Show older dealer reviews 62
Mar 31, 2021
It was a good experience
Jan 28, 2020
Quick response. Good experience. Bought vehicle.
Nov 17, 2019
Omg beautiful
Nov 2, 2019
Really happy with my whole experience! Excellent communication, no pressure, and I found them to be very honest. I highly recommend working with Scott!
Jul 7, 2019
They are extremely attentive and has prompt replies.. I didn't end up buying from them (no fault of their own) but I appreciated the great customer service.
Jul 4, 2019
Great
Jun 24, 2019
Work hard for me getting what interested me
Mar 29, 2019
Overall good experience. They were missing second key for the vehicle which you need to change preset computer settings. So I will have to go to a different dealership to take care of this. Used cars come in and go out as is. I understand that. But it would be helpful if dealership could do it’s due diligence in making sure the vehicle has all of its components at time of sale.
Mar 5, 2019
Responded quick
Jan 6, 2019
Jim responded really quickly with great
information.
Nov 24, 2018
Awesome
Oct 28, 2018
Great
Sep 25, 2018
Great dealership very easy to talk with.
Experience wasn't good at all... I asked them not to run my credit until I looked at the car. As soon as they found out that I was approved, they told me that the car was sold and it had left the lot the day before. They tried to sell me something that I wasn't interested in... Basically, a date and switch hoping I would settle for whatever they had...
Aug 2, 2018
Great service
Jul 24, 2018
Great customer service. Very informative
Jul 17, 2018
I am going to see this car this Saturday. I am waiting on my car application
approval.
Apr 25, 2018
So far,so good.Still have to go to check the car.
Feb 12, 2018
Awesomr
Dec 13, 2017
QUICK AND EASY buying process. Showed me the car I asked about and I purchased the car.
Nov 28, 2017
Thanks to car gurus, I found my dream car at a great price
Nov 5, 2017
Speedy response
Sep 24, 2017
Fast at responding
Aug 8, 2017
They were very promt in responding, I did not get to go look at the car they
had. I had visited another dealer and found exactly what I was looking for.
May 30, 2017
Response from current dealership:
Thank you for taking the time to leave us a review. We apologize that we did not keep you better informed about the process. We like to exhaust every option to get financing for our customers. We never want to have someone leave our dealership disappointed because they couldn't get financing approval; especially if there was something else we could have done.
May 14, 2017
Stayed in contact with me. Tried to earn my business in a very professional way. I bought elsewhere due to convenient location.
May 15, 2017
Response from current dealership:
Thanks Lester for taking the time to leave us a review. We hope you enjoy your new vehicle.
Apr 27, 2017
I live about 100 mile from dealership saw a car online and called to make sure car was still available and was told the car was it was still on the lot when I arrived the same day the salesperson told me they had sold it the afternoon before
Apr 7, 2017
FrIendly and helpful they returned my calls and answer any questions I had was very pleased these guys are awesome to work with had a great experience with no pressure
May 15, 2017
Response from current dealership:
Thanks for taking the time and leaving us a review. We appreciate your business, and hope you have a great day.
Jan 2, 2017
Good test drive and no high pressure. Answered
all my questions
Dec 10, 2016
Very knowledgeable and response time excellent
Dec 6, 2016
Contacted me immediately
Oct 2, 2016
Most helpful to meeting my needs thanks
Jul 19, 2016
Sales and Finance were great.... still waiting on all things to be up to par
since it was a certified SUV. There were a few minor things that needed to
be repaired. Still waiting to bring this SUV home.
Jun 9, 2016
Mr. George Gully wax my sales rep..He was very helpful, nice and I drove away with what I went for
May 19, 2016
Very understanding dealer should have looked into the car here.
Mar 10, 2016
The best car buying experience I ever
had and I have bought a few..THANKS
GEORGE GULLY. I will spread the word
and I will be back.
Nov 16, 2015
"Terrible.. I inquired about a Mustang,
took awhile to get a response. Once I did
they told me my credit application
disappeared. I resubmitted it & did not
get a response for approval or denial. I
was transferred to different
departments, got phone calls asking the
same initial questions pertaining to the
vehicle, & never got a call back from the
finance manager after leaving him a
voicemail. Bottom line if you care about
your time & want to be taken serious as
a customer, it's NOT the place for you!! "
Oct 6, 2015
Great job with me
May 15, 2015
Great first time experience buying
a used pre-owned truck.
Apr 18, 2015
Bought it
Jan 21, 2015
Kept getting excuses instead of answers to my questions. I am 6
hours from them and they only seemed to want me to come in for
a test drive. Katie kept writing me that the boss would call me later
to discuss price and he never did nor did he email. The next day I
was emailed by katie and told the van sold the day before. I need
2 cars and you can be sure I will not contact Jim Keras for any
other of my future needs.
Jan 20, 2015
Fast response
Nov 11, 2014
Friendly
Oct 15, 2014
Great
Oct 14, 2014
really good buying experience.. excellent
Oct 15, 2014
Response from current dealership:
We're glad that you had such a good experience, Charles! Thanks for the review!
Great Deal, George Gully was great. I love the car. I would buy another car from Jim Keras Chevrolet. All the dealers in Missouri I contacted had no good deals and would not negotiate but Jim Keras Chevrolet in Memphis was great and treated me great. I love the car I bought from Jim Keras Chevrolet.
Oct 15, 2014
Response from current dealership:
Thanks for your review! We are thrilled that you had such a great experience with the dealership and with George Gully. Safe travels in your new car!
Aug 14, 2014
After responding to my e-mail He had
asked for me to come take a drive. In
the e-mail I had stated that I am in
Phoenix AZ not MO. I don't want to be
form lettered. Please at least read the
email.
Aug 15, 2014
Response from current dealership:
Skyler,
So sorry for your bad experience, but I am particularly sorry that my representative was unavailable.
"Thanks for your internet inquiry on our pre-owned 2013 Nissan Armada. Unfortunately I'm not available right now, but I will be trying to get in touch with you to set up an appointment to take a test drive or to discuss financing options on the vehicle you inquired about."
I have already spoken with Larry, your representative, and I have educated him on how to better serve our customers. If you need any further assistance please feel free to reach out.
Marcus
More ...
So sorry for your bad experience, but I am particularly sorry that my representative was unavailable.
"Thanks for your internet inquiry on our pre-owned 2013 Nissan Armada. Unfortunately I'm not available right now, but I will be trying to get in touch with you to set up an appointment to take a test drive or to discuss financing options on the vehicle you inquired about."
I have already spoken with Larry, your representative, and I have educated him on how to better serve our customers. If you need any further assistance please feel free to reach out.
Marcus
Jul 5, 2014
Excellent service, I purchased this vehicle. Price dropped while I
was there and that price was honored.
Oct 15, 2014
Response from current dealership:
Thanks for the review, Morris! We are pleased that you had such a good experience with your purchase. Safe travels in your new vehicle! Jim Keras Chevrolet