Jim Glover Chevrolet

Quick response.

I contacted the dealer about a Chevy Duramax 3500 dually that had been listed for 4 days. I gave them the EXACT VIN and stock number. One of the 2 internet sales people responded that the truck sold back in January, mind you we’re in September. I said okay, but it shows that it was just recently listed. A day later another internet sales guy says sorry for the confusion and gives me an out the door price that exactly matched the internet price of this vehicle. I responded by saying, I thought you sold this vehicle in January. A day later, the other guy responded and said, yes it did sell in January but I have this Chevy 2500HD single rear wheel that I thought you’d be interesting in. Besides all the confusion as to whether or not they had the dually that I wanted, why would I be interesting in a 3/4 ton pickup? I’m sorry be these people, at least the internet sales people, are total clowns! They say it sold in January but as of today 9/8/2023, they still have it listed! CLOWNS!

Incredible experience! Such a great dealership!

Excellent service! Friendly and professional staff, communicative.

The truck sold b4 we were able to get in to see it, but they've kept in contact with me, keeping me posted on other trucks. Very helpful.

Very helpful and up front about the car. Extremely happy with our purchase. Was worth the 7 hour drive to deal with such a good team

Sarah has been very helpful!

Bought this truck good experience Vance was very helpful.

They were quick to text and send pictures to me when I asked. We couldn't agree on a sale price, but the truck ended up selling the same day as I was trying to negotiate with them. So, obviously I wasn't offering enough.

Great experience. My salesman was Vance and was professional and did a great job. Overall great experience!

Very nice text telling me they were on top of getting me a car. I responded that it mabe diffcult but theymabe change my mind. His daughter is supposec to reach out to me. Later today.

Initial contact was good. Truck was on the lot. I asked for more interior photos. However, then got passed to a second person for photos.. They never responded to me. Then got transferred to a third person. He reached out one time then no response. I reached back out to the dealership. By then the truck was sold.

Dealer did respond, however the images shown for the truck, kind of scared me away LOL

Awesome experience all around.

Not only did they email me, but they called, texted & left me a message. When I called back & explained my schedule to them, they brought the vehicle TO ME to test drive!!!! That was awesome!!! I wish I had been ready to purchase, but because of my delay, I wasn't able to purchase the vehicle. Very grateful to Eddie & Jim Glover. I've been dragging my feet with other options so maybe Jim Glover will get more inventory in so I can buy from them.

They did contact me a couple times but I haven’t responded. I appreciate them not pressuring me to buy.

Great place for business.

Blake was very helpful, I trying to get a co-signer right now

Worst car buying experience I've ever had. No negotiations whatsoever, vehicle was overpriced. Sales team did a poor job following up with me. I paid cash plus 850 to have the car transported & upon arrival the gas light was on, tank completely empty. I did not feel i was treated as a valued customer.

Contacted very quickly! Thanks Wes!

Responded that the vehicle they had listed (for over a month) was in transport and could not provide any pictures.

They were very nice and patient, I didn’t buy a car from them but would deal with them again.

Took a long time to hear back. I was already pre approved, but they still did 6 hard inquiries on my credit!! I dont have the best credit, but i was preapproved. I had to make contact twice to hear anything back. I wont recommend or return.

Willing to work with.

Excellent follow up. Salesman Jennalea answered all of my questions promptly. I put down a deposit, then drove 6 hours the next day. Test drove car, then made the deal and drove back the 6 hours with my new to me Camaro SS! Great experience! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

These guys were very nice and thorough...if the car was still for sale..I would have bought it.

Good dealer in and out fast

Did a great job in letting me know that they would answer any questions I had in my research for my next vehicle purchase.

I went to the dealer and was waiting for salesman that never showed up so after 15 min of waiting I decide decided to go to a different dealership

Good experience but they did not have the car i wanted available.

Awesome response.

Awesome I bought this car . Friendly fast service. I would recommend anyone to get your next car from Jim Glover on the river. Ask for Dolon Ward he got me everything I ask for . And he even delivered my new car to my house.

The gentleman Mr Irby was very helpful. Tried to help and was honest about my situation. Unfortunately do to circumstances of negative equity in my current vehiclei was unable to purchase the beautiful 2018 Chevy Colorado.

Everyone was nice and willing to help. It was a pleasant experience buying at this location and I would refer anyone here

Responded quickly and offered help w any questions I had.

Salesman contacted me quickly but I had decided to get a mustang instead. The General manager even contacted me to make sure I was taken care of! I highly recommend them and I feel bad that I couldn't make a deal with them

Outstanding Very professional Bought the car!

Good

It was my first time dealing with Jim Glover Chevy. They contacted me the same morning by phone and email. I made an appointment to drive the car. I made a deal with the salesman, Ron Firestone. Tony Kinnett worked hard to get me the best financing. Bonus: the have a wheel you spin that gives you possible choices for $100, $200, free oil changes, free window tine, sales tax, sales tax & tags.... I landed on sales tax & tags. $3000k off from a spin of the wheel. Happy with the whole deal.

Honestly worst buying experience I have ever had. I contacted them about getting into a car on Monday and here I am Saturday with still nothing to show for it I called multiple times a day making sure they didn't need anything from me (which they didn't). Every time I called to ask how the process was going and if they could tell me what car I could get in they advised oh I'm sorry we have just been so busy I have your profile pulled up as we speak and we will call you in just a few minutes and let you know. This has went on the entire time. It is as if because I'm not there because I live 2 hours away they consider me expendable and that my business is nothing to them. I would not recommend this dealership to anyone. If they treat people like this then honestly they deserve to go out of business. End of story...

Dealership responded fairly quick.

Samatha T. at jim glover was great help & i would recammend this dealership to anyone

Sammie was very knowledgeable, helpful and friendly!

Called and they said the car was on lot but it couldnt be sold to me because it was to go to auction. They seemed clueless to where it was or info...

They went the xtra mile to make the deal. They will work with you when other dealers won’t.

Buyers Beware! I went to look at a 2017 Nissan Rogue SV AWD listed at $17,692. Loved the vehicle! They slid a paper to me with the price of $20,100 on it. I said that is not the price you have it listed for online. They said to get that price you have to finance with us or trade your car in. Why didn't the salesman tell me that ahead of time before I headed that way and why doesn't it say that online? General Mgr Mark Henslick tried saying it states this on their website as a "disclaimer". I said it is not on cargurus.com's site? He said "well I'm going to have to call them first thing Monday morning and get that straightened out". Then tried to say "well I'll tell you what - if you finance with us for 3 months, then pay it off, I will let you have it for that price". At this point, they showed their true colors as to how they do business. Very unprofessional, unethical way to do business. The price they have online is not what they are selling it for. Steer clear!

They were patient and helped me get what I wanted and was professional with a great attitude the whole time I can't wait to visit again for my next purchase

My experience with Dolan Ward, my salesman, and Jim Glover Chevrolet was wonderful. Dolan responded immediately and every time that I contacted him he responded in a very timely manner. I have never owned a new car in my life but I bought a brand new car from Jim Glover Chevrolet. They gave me an awesome deal and they treated me with the greatest respect. Dolan was patient, kind, informative and very helpful. I would highly recommend Dolan Ward and Jim Glover Chevrolet to anyone looking to purchase a new or used car.

Wish I would have purchased here

They took care of evrything!!!

Very responsive.

My credit is not the best, and I freely acknowledge this. However, I submitted my information, and they responded with a ridiculously high interest rate (even for my poor credit). After some discussion regarding this, the salesman with whom I was talking asked if I would be willing to pay him personally $1200 if he could guarantee me a 100 point increase in my credit score over a year. At this point I lost my temper and told him to never contact me again. Highly unethical for an employee to attempt to solicit funds for personal gain while representing a business. Scam artist.

They were helpful

Contacted about a week ago. Have received at least 4 or 5 emails saying that someone will contact me and another asking how was the customer service when they contacted me. Ah, still waiting on that call.... Sent them an email that I want to buy a car. Was told the will work on it and get back to me. Just been getting ignored since. Guess they sell so many cars that they don't have time to sell one to me. Oh well. Found the deal I was looking for from another dealer that was able to call me

Loved the whole experience.

Fast reply

Very responsive and helpful. No pressure.

Very professional and knowable will to deal to make a deal

Offered half of rough black book for the trade. Never responded till one of the managers responded back 4 days after the first contact to see how my experience went....enough said.

Excellent

Responded very quickly to my questions. Salesman was very nice and kept in touch with me.

Good honest deal. Great experience. Gave great trade in price.

Very helpful and answered all of my questions. Nice salesman that offered good advice.

I was first told the car was sold then I got an email that they wanted to know when I could come in look at the car. Then they tried to switch my attention to another car

Asked them to reply by e-mail only. They only wanted my phone number to call me. Wouldn't reply to my offer via e-mail. After I gave in and gave it to them was called multiple times with counter offers witch I was trying to avoid in the first place. On last call was told how couldn't get a better deal than they were offering and then hung up on. Never heard back

they were very quick to respond and I like that.

I want to thank Bridges for helping me getting a car. There good ppl. Thanks alot guys

Fast and simple! The deal was made over the phone a couple of days before we could go to the dealer. They gave me what they said on my trade and there truck was as described. The paper work was completed and off we went in our 2011 Dakota!

Very friendly

Very prompt and willing to make a deal with a smooth transition for out of town buyer.

Prompt to respond and followed up

good and fast service

Quoted amount outside and went inside to apparently negotiate which didn't happen. Was offered a payment plan for 48 months which doubled price of truck. What they didn't know, I was already financed. Terrible negotiators. Terrible experience.

Only thing I have a complaint about is they never detail of the van and filled it for me when I bought it. I didn't realize it until I was halfway home and realized I would run out of gas if I would've stopped for gas

Get communication!

Excellent, courteous service with a willing to negotiate dealer. I would go back.

Good experience Excellent. Called very helpful. follow up call etc.

After working through email, providing trade in information, applying for credit, they told me the car sold! Why ask me to do all that work when the automobile is no longer availalbe????

Bought a 2010 Hyundai Elantra Blue. They seemed fair to deal with and were not pushy. The only thing was they didn't get the car ready once I purchased it; i.e. removing window stickers, could only find one key and took time putting tag on.

Had told them I was interested in a Ford flex they had listed. They made an apponitment. To look at it …but decided to take it to the auto auction. And call me on the appointment day and tell me sorry. Then said it they said if it had not sold. They were going to bring back.