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Today 7:00 AM - 6:00 PM (Closed now)
Jidd Motors Mitsubishi
About Us
Thank you for giving Jidd Motors the opportunity to be your dealership of choice for your next vehicle purchase or service needs. We are a proud family owned and operated dealership. And since our humble beginnings we have been dedicated to exceed our customers' expectations. We pride ourselves on providing our customers with a first class service and sales experience. We work day and night to find the right vehicles allowing us to make great deals for our customers. Our expertise and attention to detail has created a demand for us to open a second dealership which specializes in European Imports. The new dealership carries our super luxury vehicles such as Ferrari, Bentley, Lamborghini, Aston Martin, Maserati, Rolls Royce, and others.
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Today 9:00 AM - 9:00 PM (Closed now)
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1313 Rand Road
Des Plaines, IL 60016
Our Amenities
- Coffee
- Massage Chairs
- Vending Machines
- Kids Play Area
- Pool Table
Media
Service Info
Service Hours
Dealer Reviews
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Mar 30, 2026
Spent way too long at the dealership on two separate occasions going back and forth with sales manager. Sales managers are condescending. No consideration for your time and trade in rate is a joke.
Mar 30, 2026
Response from current dealership:
Thank you for your feedback—we genuinely appreciate you taking the time to share your experience. I’m sorry to hear that your visits felt frustrating and that we missed the mark on respecting your time. That’s never the experience we aim to deliver.
We also take concerns about communication and trade-in evaluations very seriously. Our goal is always to be transparent, efficient, and respectful throughout the entire process, and it sounds like we fell short in your case.
I’d really value the opportunity to connect with you directly, better understand what happened,
More ...
We also take concerns about communication and trade-in evaluations very seriously. Our goal is always to be transparent, efficient, and respectful throughout the entire process, and it sounds like we fell short in your case.
I’d really value the opportunity to connect with you directly, better understand what happened,
Mar 19, 2026
Car listing stated options on the vehicle that weren't on the car as evidenced by the interior photos. Stated car had heated seats and steering wheel, but pictures showed NO such features. Dealer never addressed this concern! Won't buy there.
Mar 30, 2026
Response from current dealership:
Thank you for bringing this to our attention. We sincerely apologize for any confusion regarding the vehicle’s listed features. Accuracy is extremely important to us, and we understand how frustrating it can be when expectations don’t match what’s presented.
Our listings are generated based on available data, but we always encourage verification as vehicles can sometimes be equipped differently than originally reported. That said, we take your feedback seriously and are reviewing this internally to ensure better accuracy moving forward.
We’d appreciate the opportu
More ...
Our listings are generated based on available data, but we always encourage verification as vehicles can sometimes be equipped differently than originally reported. That said, we take your feedback seriously and are reviewing this internally to ensure better accuracy moving forward.
We’d appreciate the opportu
Jan 26, 2026
They told me i needed all this money down and tried to put me in another car . When i went to another dealership and got the same exact car with way less down payment that the same finance company they told me i need 7000 down
Jan 26, 2026
Response from current dealership:
Hi Tony — thank you for taking the time to share your experience. We’re sorry to hear you felt frustrated. Down payment requirements are determined by the lender based on each customer’s unique credit profile, structure of the deal, and program available at that time. While it may appear to be the “same finance company,” approvals and terms can vary by dealer, lender desk, incentives, and how the deal is structured — including vehicle price, mileage, and rebates applied.
Our team never intends to pressure a customer or place them in a vehicle that doesn&r
More ...
Our team never intends to pressure a customer or place them in a vehicle that doesn&r
I've been trying to buy the vehicle since last week and the deal hasn't been finalized. I already made the down payment and signed the purchase agreement, but I still haven't received the car and they're not answering my texts anymore. What do you think?
Dec 30, 2025
Response from current dealership:
Luis, we spoke yesterday and i told you if the bank do not verify all the information we cannot finalize the deal. You are more than welcome to come pick up your deposit, we apologize for the inconvenience.
Nov 22, 2025
Response from current dealership:
we honor all of our advertised prices. My name is Nick you are more than welcome to call me at 2242502222 and i will sell you any car we have for the advertised price
Took them a bit to respond but when they did they were super honest about the car I was interested in.. it didn’t meet their standards and they wouldn’t sell it to me
Oct 6, 2025
Response from current dealership:
Thank you for taking the time to share your experience. While we know waiting for a response can be frustrating, we’re glad our team was honest and transparent with you about the vehicle. If a car doesn’t meet our quality standards, we won’t put it on the road — and your feedback reinforces the importance of that commitment.
If you’d like to share more about your experience so we can continue improving, please feel free to reach out to our management team directly at nick.k@volumecars.com, ben.s@volumecars.com & hamzeh.e@volumecars.com
If you’d like to share more about your experience so we can continue improving, please feel free to reach out to our management team directly at nick.k@volumecars.com, ben.s@volumecars.com & hamzeh.e@volumecars.com
Oct 2, 2025
Worst snake ever! Found the car I wanted was working up the numbers then they increased the sticker price 1000 and said it changes daily. Ask about a 1298 warranty. they added it to my bill and when I said I didn’t want it refused to take it off and said the number is final. To top it off their own website charges for doc registration fees were roughly 800 which was understandable but the written proposal for the doc fees tag and registration was over 1600 dollars and the sales manager would not explain the differences between the numbers and became hostile. Beware of the worst sales manager and busy motto you’ll ever see!
Oct 6, 2025
Response from current dealership:
We’re very sorry to hear about your experience and the frustration it caused. Transparency and fairness are priorities for us, and we take it seriously whenever a customer feels let down. The concerns you raised about pricing, fees, and communication do not reflect the experience we want for anyone visiting our dealership.
We’d appreciate the opportunity to review this situation further and address your concerns directly. Please reach out to our management team at nick.k@volumecars.com, ben.s@volumecars.com & hamzeh.e@volumecars.com so we can better understand what happened
More ...
We’d appreciate the opportunity to review this situation further and address your concerns directly. Please reach out to our management team at nick.k@volumecars.com, ben.s@volumecars.com & hamzeh.e@volumecars.com so we can better understand what happened
I purchased a 2021 Lexus IS 350 F Sport from this dealership fully remote and online on August 14th, 2025. It arrived to me on August 28th 2025. The key that was provided to me was a cheap
aftermarket keyfob. The keyfob ended up not being able to lock, unlock, open the trunk, or alarm the car. It could only start the vehicle when brought next to the Push-To-Start button. I ended up
stranded when I found out that this key wasn't working. Just hours after receiving the car, I had to pay a locksmith $535 to unlock my car and diagnose the situation with the key I just received
from them. Turns out, the keyfob was not properly programmed and I had to go to a Lexus dealership to get the key programmed. I contacted a Lexus dealership and they said the keyfob was a
knockoff key, and Lexus vehicles do not support aftermarket keyfobs as they cannot be properly programmed to their cars. Jidd Motors, the manager, and CEO Adam Jidd has made no efforts in
helping me or reimbursing me for this.
The price was way off as advertised. A very okd school style of selling. Hidden fees and ends up a very high price.
Aug 9, 2025
Response from current dealership:
Hello Roy! Thank you for the feedback. We're sorry to hear about your experience. The General Manager would love to hear more about your experience. Please give him a call at 224-217-5515
Aug 3, 2025
Not good salesman was ok. Manager was a jerk. Car sounded like it was falling apart. Manager said we'll it is as is. Had a 3 month warranty which i am guessing they would not honor. Think twice before you buy.
Aug 4, 2025
Response from current dealership:
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience, as it’s never our intention for any customer to feel dismissed or dissatisfied during their visit. We’d appreciate the opportunity to learn more and address this situation directly. Call the General Manager at 224-217-5515
I had an appointment to test drive 2018 Buick Encore. I drove over 3 1/2 hours. I arrived 15 minutes early but about 5 minutes before I got there, they let a man test drive it and he bought the car. Sales rep was very unprofessional, she told me the other buyer had awful credit and would not get approved. Another employee noticed that I was looking a sports car over and commented, to me, "I bet you would have enjoyed that car 30 years ago." I would not recommend this dealership to anyone.
May 27, 2025
They sold the car before I got there
May 27, 2025
Response from current dealership:
We sincerely apologize for the inconvenience and frustration caused by the vehicle being sold before your arrival. Our inventory moves quickly, and while we do our best to keep customers informed in real time, we understand how disappointing this experience must have been. We'd love the opportunity to make things right and help you find a similar vehicle that meets your needs. Please feel free to reach out to our management team directly at 224-217-5515 so we can personally assist you and restore your confidence in our dealership.
May 5, 2025
I was just window shopping and their
calls and emails just wouldn't
stop.Their email.system doesn't
allow.you to respond to back off.If all
of the above was happening, there
was.no way I was going to call.
Apr 12, 2025
Don't waste your time going to this dealership. If you're looking for a dealership with dishonesty at the
top notch, fraud and scam, there is no better place to start. Jidd Motors is the right place to
experience all that. I went there to get a BMW X6 in Feb 2025, after driving it for 5 weeks with a little
over 1,000 miles, the car stopped working due to corrosion. The car was inspected by BMW
accredited dealer and they confirmed that the corrosion has in fact been laying in there for a long
period before they sold it to me. Every avenue to make these thieves take accountability has been
super difficult. These people just don't care about customers at all. Forget all those nice reception you
get before buying the car, once you pull out of their lot, its a wrap. If you must buy from them, at the
very least, please do your due diligence before going here. If you are not sure of what to do, after
buying the car take it to accredited dealership and do a full diagnostic the very next day
Mar 25, 2025
Wouldn’t even work a deal with me, but sent me payment options. Then emailed the owner of the company back and never heard back. Seems like they don’t want to sale cars.
Mar 26, 2025
Response from current dealership:
Good morning Andy! I do apologize about your experience. If you can email the Director of Operations to dionte.y@volumecars.com he will personally handle your request. Hopefully, we can salvage the relationship & provide an awesome experience moving forward.
Mar 15, 2025
Nothing for nor against the dealer Decided it was too far away to work with them.
Plenty of dealer communicationâ¦almost too much, nearly dailyâ¦but itâs fine.
Feb 12, 2025
Great
Feb 7, 2025
Super responsive. However tough to deal with as multiple will reach out, will constantly reach out to keep you engaged, texts/emails/calls.
Feb 3, 2025
Very good communication
Jibb motors. Mitsubishi has the most great values of all the dealerships I’ve been able to find. ! I am definitely going to check out his inventory before New Year’s ! , Best inventory, Best price, Best Christmas Deals… New Year Special came up to quick ! I want his 2021 Land Rover Range Rover Velar P250 R-Dynamic S AWD Right color & interior ! Great Ride ~~~> !
The team at this dealership was incredibly helpful and informative. They took the time to answer all of my questions, and made sure I felt well-informed without being pushy. Unfortunately, due to an emergency on my end, I'm not ready to purchase a car just yet, but I will definitely consider them when the time comes. Highly recommend if you're looking for a knowledgeable and caring car dealership.
Numa helped me with my purchase, I had an amazing experience for the first time I can tell I was confident to buy since Numa was honest with me and help me to find the car I was looking for, he didn’t try to just sale a car, he wanted to find the car that will make me happy. I also spoke to the manager and he was super nice, I wish I remembered his name.. he worked it out with me and he helped me as much as he could. They were positive and I loved their attitude, I expended there the entire day but I left happy with my new car :)
Thank you again Numa!
Sep 29, 2024
Very responsive, good communication
Sep 13, 2024
I arrived to test drive vehicle and possibly purchase. It was not ready to be shown. Driver side window did not function properly, and there was no power to heating or cooling system. Also, no sound or dashboard lights for directionals, though these lights functioned on exterior.
Overall, a wasted 100 mile trip to visit a vehicle not ready to be sold. Pathetic.
Terrible dealership, Jesse the car salesman said the car was available today. I set up a time and went there. When I got there the car says sold right on the windshield. The manager Dionte very unprofessional rude and didn’t care about how I drove over a hour to get there to see the car. Bunch of time wasters, unorganized and unprofessional . This is the worst car dealership I have ever been to.
Jul 8, 2024
Response from current dealership:
Hello Matthew, sincire apologies that the car you were looking at was sold, all vehicles are based on first come first serve basis. We can definetley locate another vehicle of interest for you. We understand that it's frustrating to hear however we can still get you a great deal on a vehicle you're looking for. Please reach out to me directly at 224-217-5545.
A one star is too much, I was buying the car online, and they said that the car is mint condition, they sent me a video and photos, I was okay with some imperfections, but they was a lot more than what they showed me.
DO NOT TRUST THEM
Jul 8, 2024
Response from current dealership:
Hello Guru, please give me a call at your earliest convenience so we can look into your sistuation and properly address it. You may reach me at 224-217-5545.
Well - I had planned to write an entirely different review for Jidd Motors, but unfortunately the entire deal went south. I reached out and
negotiated a deal for a 2023 Nissan Ariya, had them run my credit w/ a hard inquiry and got pre-approved w/ a $1000 down payment. They
only took the down-payment either by Wire, Zelle, or Check by Mail.
My credit union stops doing wires on Friday at 1PM and won't process any wires afterwards until the following Monday. That being said -
we opted to go the Zelle route. Unfortunately, every account I attempted to send the down-payment through would not process the Zelle
transaction. I kept the dealer updated and told them I'd do a wire-transfer on Monday.
On Sunday, they texted me and informed me that they sold the car right from underneath me. So now - I have a hard inquiry on my credit
and several days wasted attempting to work out a deal. Here's a thought - perhaps when somebody commits to purchasing a vehicle and
informs you that they'll wire
Jun 5, 2024
Did reach out several times
May 23, 2024
The dealer was very responsive and followed up on questions. I did not purchase the car after finding out it
was a rental vehicle
Had scheduled a test drive over a week ago to show up and the car was not there they said car was defective and in the shop i never got a cancelation call text or email ive been texted by the dealer all week long making sure that i will keep my appointment which i always responded with a YES so i am very disapointed to drive over 25 miles for nothing as I was offered other cars but i had no interest in any other .I would like to shout out to the Dealer Bill Angelakos he deserves a 5 star review for sure very professional in all aspects of this buisness .
Apr 23, 2024
I don’t like their approach, I told them that I want better price, manager invited me next day to talk and he refuse to negotiate. I didn’t get any better offer.
I just wasted my time and trip.
Show older dealer reviews 730
Mar 10, 2024
Great people. We were out of town when posted to Car Gurus and they held with deposit till we got to dealer. Handled 4K IRS with ease on electric purchase.
Feb 25, 2024
They sold the car I wanted even I made an appointment to see them Monday when we set a time Saturday.
Feb 17, 2024
Was told car would available just before I left for the 2 1/2 hour drive . When
I got there I spoke with a sales person, that car JUST sold as we were speaking.
Seriously, how stupid of me to think they were honest.
Feb 13, 2024
Good
Feb 3, 2024
I purchased the SUV from here the key didn’t work they told me they will send me the key, but they didn’t. I have to pay the key for myself. Unprofessional very bad customer service. No one knows what they doing.
The salesman asked me to send a photo of my debit card so he could make a deposit. I made a deposit through car gurus and then decided against buying the car. The dealer said my refund was on way and never received. The sales guy wouldn’t stop harnessing me for days. Still no refund of deposit. COMPLETE SCAM.
Oct 20, 2023
i was contacted very soon after my inquiry. Devante was very helpful in describing the car.
Oct 16, 2023
Quick friendly response.
I had a great experience at Jidd Motors Mitsubishi. Nabil is a pleasant, knowledge, and no pressure sales agent. Everyone there were great to work with. Very heavy customer service. I recommend this dealership for a company of great no pressure salesmen with awesome cars! Everything we saw, we liked.
Oct 7, 2023
I was never notified that the vehicle I was interested in was sold. The salesman was very aware that my commute to the dealership was a 2hr drive.
Some rep contacted me immediately
and said salesman/manager of the dealer
would reach out. A couple days later same
rep reached out again with no response
from sales/management. I called the dealer
after that and was not given price that I was
inquiring of to see what monthly payments
would be. Then I chose to pass after no
response from dealer again. Now they wonât
stop calling even after I told them Iâm
not interest in their vehicle anymore.
I encourage all to research all dealers on
bbb.org
Oct 12, 2023
Response from current dealership:
Good afternoon, I would love to help here and remove you from our contact list, please provide me with your first and last name or you can call me directly at 7082077768 and i will be more than happy to take care of this, i do apologize if you feel you were not taken care properly, would love to talk about it and offer a solution if you wish to talk. Nick Kabro GM
Sep 5, 2023
Great people great experience very professional
Aug 29, 2023
I placed an order and deposit for this 2021 BMW X3 and tried to complete the sale but Jidd Motors would not honor the transaction I arranged. Shipping from Des Plaines, IL to Bloomington, IN was included but they tried to get me to pay extra for it. I tried repeatedly to get them to honor their deal - I sent them their own text outline the inclusion of all costs but they refused so I cancelled the deal and they kept calling and haranguing me and my daughter (in college) and refused to return the $500 deposit.
Aug 28, 2023
These guys did a great job, totally professional and well prepared. I would recommend these guys for any car you need!
We were very interested in a 2022 Land Rover Defender. The vehicle listed at Jidd Motors is rated $718 above market, while 2 similar
Trophy editions were listed as 2-4K lower. While trying to set up a facetime to look at the vehicle and get to an offer phase we were
subject to an array of different sales people calling but not providing any substantive answers. Finally I called the dealership and was
connected to their Director of Sales. Wow, what a rude human. I was unable to complete a sentence and was continually interrupted. He
did not budge on price which was fine, but would not hear our offer nor would I want to give my business to a company with this type of
culter.. the experience was part stalling, snark, bait and switch, con-man-esqu kind of communication. They really lack professionalism..
In the end, I am happy we were pushed to a more professional dealership and a better vehicle. If you love a car at this dealership, just be
prepared for a difficult experience.
The team was all over the place. One person told me my offer was declined, when another emailed asking if I received the paperwork.
The final Sales Representative was very nice and communicated with me about others options at the dealership. I appreciate their effort and willingness to assist.
Aug 12, 2023
Mark salesman was great to work with. But the dealership was not willing to negotiate at all on a vehicle that was over market value.
I said going into it what my out the door price was, but after a lot of time and effort they still came back with 3K over.
Aug 7, 2023
Very friendly very knowledgeable
Trying to purchase a vehicle via
internet. The dealer is very quick to
ask for my information but slower
than molasses giving you an answer.
I could have had the deal done in one
hour had I been at the dealership but
now going on 4 days awaiting a bill
of sale. Supposedly "working with the
team to wrap up the deal".
Jun 10, 2023
Nice dealership. Very helpful and nice.
Jun 1, 2023
Jidd Motors was amazing to work with.
BUYER BEWARE> Don't take my word for it. Look up other reviews.
I would never try to buy from these guys. I would give a 0 rating if I could. I saw a vehicle there on 5/10/23 and the sales manager called me
later that night saying that the car was mine, and that he would call me later that evening to discuss the details. He never called that evening.
Next morning, 5/11/23, I called them NUMEROUS times to finalize the deal, starting at 9 am, and they did not return my calls. I would have
wired them the money at 9:01 am on 5/11/23 if they got the paperwork done. The car would have been sold and mine. Instead, they told me
at 11:30 am that there was a person in store that superseded me. This was not a cheap car. $46,900. The managers are very rude. Very
inconsiderate. They don't care about you. They only care about themselves.
Jun 8, 2023
Response from current dealership:
Hello Franzatron91, sorry to hear about your recent experience. We value our customer feedback and we are addressing your issues with management to ensure this does not happen again. If you would liike to discuss this in further detail please feel free to call our GM Nick so he can address your concerns.
Jun 8, 2023
Response from current dealership:
Thank you Bethany for your great feedback.
The most unprofessional dealer. They keep ignoring my offer and ask me to apply for finance first; after I repeat myself at least five times, they passive-aggressively reject it without giving me a
counteroffer. They must feel like they have something so special going on that I must purchase a car from them. Hell no, never.
I had put in an offer and negotiated the price of a vehicle over the phone. They told me to come in to finalize the offer when I got there. They tried to jack up the price by thousands. I drove 2 hours away from Indiana for nothing. And they have over 37 complaints from customers on the better business berue within the last 2 years.
This is dealer is big scammer, Not professional and they like to play like kids specially if you like the car.
After we make the deal, they cancelled it after they run my credit and asking for more money. They cancelled my deal 3times after we signed they paper to run my credit and accepted the offer.
This is dealer shouldn't be car's dealership ,they should open kids store
The salesman ,(Devante, ) that I dealt with was very professional, very nice guy, helpful, and cool, my daughter, also commented later, she really liked him, and we both felt bad, we couldn't come to makin a deal with him, but overall was a great experience, I would recommend , doin buisness with him/ them
Dealer experienced started with them advertising the top trim for a car that had a lower trim on it. After finding out the advertised car didn't didn't have the features I wanted, they tried to hard-sell the advertised car. After a hard 'no' from me, they called back 6 times with information about the same car. 3 of those 6 call-backs occurred after I informed them we found the car we wanted at another dealership. They didn't listen, 4 different salespeople contacted me and none of them had more information about the car on their lot then I had on it..... It was just a mess.....
Jan 9, 2023
Response from current dealership:
We do apologize that our team didnt live up to your satisfaction, our intention is always to provide the best level of service that we can provide.
Dec 7, 2022
Although I didn’t buy the vehicle from them,
I was satisfied with how nice they were to work with.
Nov 30, 2022
Great and helpfull with all my questions . Willing ro hwlp in anyway to find thw right car and for a great price . AAA++++ recommend to all . Awesome dealership
Awful service and a terrible experience. Upon arrival at the dealership with my wife and small children, large group of employees standing just outside the front door smoking. Disgusting place to smoke. No one at reception desk for over 5 minutes, but smokers saw me waiting. First sales guy (Mark) said the car I had an appointment to see was never at this location, and that the car was at the other store - “two minutes away.” Drove there (10 minutes away) and 2nd sales guy (Jason) tried to show me another car. When I said “this is not the car I had an appointment to see”, he said, “that car is not available, it is in the shop because of an accident”. He then said rudely, “do you want my help or not?” I asked to speak to his manager and he said, “sorry, the car was back at the first dealership, and they never should have sent you here”. When I went back to the first store Mason then said the car was sold. Never in my life have I experienced more lies and deceptions.
Nov 7, 2022
Response from current dealership:
Hello Guru92MBCV, We believe that you have reviewed the wrong dealership. We do not have employees with the names you mentioned. Sorry for your experience however you have the wrong dealership.
Nov 4, 2022
Jidd Motors Mitsubishi salesperson Patrick O'Day was very helpful and was the person that sold me the 2021 Ram. Everything went great except when I discovered a mistake on the final negotiated price a few days later. I contacted Mr O'Day about it and he never got back to me. That cost me over $2,500. SO BE CAREFUL!!!
Aug 11, 2022
Awesome!
Jun 3, 2022
Great people to work with
May 2, 2022
Responded quickly and followed up. We just couldn’t make something work.
Apr 10, 2022
Professional
Mar 28, 2022
A great dealership employees are very nice and helpful and very well worth your time to look at what they have to offer
Mar 2, 2022
Salesman wonderful. Very professional.
Feb 10, 2022
Very prompt response and follow up. Took the time to listen. My financial institution regratably didn't want to
finance an out of state purchase.
Jan 15, 2022
I probably would have purchased this vehicle but the dealer added a $1988.00 fee for Volume Promise which I didn't understand so since I
don't live in their city I was not going to pay for something that I would never use.
I will purchase elsewhere
Dec 7, 2021
Good
Dec 7, 2021
They tried hard to help me but my down payment was too small
Nov 17, 2021
Happy
Nov 14, 2021
Great job off getting the info I needed to make a decision
Oct 27, 2021
Very professional and he has great knowledge of the vehicle
Wasn’t willing to do anything without being present even with other trade offers and appraisals. Very dry. Managers were not willing to help experienced shoppers.
Oct 1, 2021
Response from current dealership:
It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit.
Best Regards,
Sean GM
224-217-5555
Best Regards,
Sean GM
224-217-5555
Sep 28, 2021
Tried to sell me vehicle with bald tires, engine oil leaks requiring engine out service. Passed their
"safety" inspection.
Sep 10, 2021
One word great
Sep 4, 2021
Responsive and professional
Inquired about a vehicle and the next morning when they responded it was already up $10,000.00 As I answer this survey a week later it’s up $28,000.00 more. Not dealing with that kind of Dealership. It’s their business but not the business for me. They operate more like the Stock exchange. Did not know that before contacting them. Let them know I will look elsewhere. They were ok with that and so am I.
DO NOT WASTE YOUR TIME. I went through a preapproval two days before coming into the lot. I had pre-approval letter and also knew exactly what I wanted. Due to COVID they are taking appointments only. I call morning of and email to make sure appointment was still valid. Car was still present. So I make my way to the dealership.
They never had the vehicle but tried to say they loan the vehicle out which is code for “we lied to get you in the door”. Trying to sell you something different. Upon entering I should have took notice to other consumers faces with look of disgust. Buy online, avoid dealerships. They are not honorable. This is why people have disdain for car salesman
My experience with Jidd could have gone better all I wanted was to get my vehicle
Apprised by them but , the sales guy wanted to make the sale , I didnât want my
Credit ran , they made two hard inquiries on it .. making my score go down
The vehicles wasnât ready for show and it needed service the brakes were bad
But they didnât buge on the price , and could give me a fixed number on my trade
in ,, I have a capital one pre approved and they wouldnât work with this
This was a lost day for me and my Cc score is down so , and all the sales personnel
Kept asking me for more cash down.... not a good experience.... I am pre
approved for 24k .
All l can say about Jidd Motors is that
they have "some" most dishonest people
working there .l called them 15 minutes
before arrival and asked them about
honda crosstour if it's still available ?
they told me yes it's.(actually l spoke
with VIP sales manager named Sari and
he instructed me upon arrival to ask for
him).When l got there they told me car
has been sold but they can help me find
something else.
May 18, 2021
Response from current dealership:
Hello Sab, when you called in to check to see if the car was still here, it was still on the website so no one lied to you about that. However another manager was in process of selling the vehicle so it was just a timing issue. It was out of anyone's control, this kind of thing does happen from time to time. We apologize for any inconvenience this might have caused you. If there's anything we can do to help you locate another vehicle please let us know. Wishing you all the best and sorry for the situation.
Apr 29, 2021
Great follow-up
Apr 17, 2021
The experience was great. She provided me with all the details that I inquired about.
Apr 8, 2021
Excellent service ! Great help ! Definitely recommend
Apr 5, 2021
The worst ever I'm surprise they are still in business over 3k in add on fees but the good news is i can walk out just as easily as i walked in. I don't need them. Apparently they think they are the only dealership in IL...not
Apr 15, 2021
Response from current dealership:
Hi Anthony, sorry to hear things did not work out for you, we wish you all the best in your car buying journey. Best of luck.
The price on the vehicle was the price I wanted to pay but when I went to buy it they add about $4,000 to the price, I knew that taxes and title I had to pay but it didn't add up to $4,000. Here in Michigan the price is the price not all the other crap add on. I was very disappointed in them.
Apr 15, 2021
Response from current dealership:
Hi Stevens sorry to hear things did not work out for you, we wish you all the best in your car buying journey. Best of luck.
Made an appointment to see the vehicle, once I arrived they had me sit with salesperson. Before I had even seen the vehicle
they were asking about monthly payment, down payment, trade in. The vehicle was not ready or clean, it took over 30
minutes before I viewed or test drove the vehicle. The vehicle itself was decent but not clean! They look at my trade and I sat
for over another hour I am asked several more times about monthly payment, credit, down payment typical 4 square dealer
B.S, never tell them this info until you see the numbers on the vehicles. They finally came back and stated well we scanned
your vehicle and it is saying the transmission needs to be replaced. I am a mechanic and service the vehicle regularly so I
know this is not the case. There were no trouble codes or check engine lights. I rescanned the vehicle the next day and found
nothing wrong. So watch what this dealer is saying, do your research on your vehicle and the one your looking to purchase.
Mar 28, 2021
Was contacted by dealer and once application was complete, dealer said he’d call me back in 30 min with approval decision. Never received a call back and realized later that evening that I had been sent an approval email. That email advised I call the dealer to go over terms/conditions of the approval and that the approval was valid 30days before it expired. Called the dealership the next morning, gave my name and details for calling and was given the run around and kept on hold for 15 min. I was at work and work M-F 8-5 and live in another state so this process was going to be a bit tricky on my end. I never got a call back regarding the truck even after leaving a long email expressing my interest in the vehicle even after receiving poor customer service. I’m no longer interested and will not pursue this deal any further AND if I could rate negative stars on this review, I would. My hopes were up for nothing!
Mar 16, 2021
The staff that contacted me were very attentive. Excellent customer service!!
Mar 4, 2021
I was contact everyone I spoke with was helpful and knowledgeable I'm in the process of
completing the sale contract I will be receiving my LS 500 next week. thanks again CarGurus
this will be my third car purchase through CarGurus and sure it will not be my last.
They pulled the bait and switch on me. I bought a vehicle for one price and was putting $9,000 down. Suddenly, the car salesman got up in the general manager came over and he told me that there was a mistake made and the car was already sold which was a lie because I laid around found the car to be back for sale at $12,000 more than what I had purchased it for. I am an attorney and I could take legal action if I wanted to but I’m not going to. Your company has a good reputation but you better watch Jidd motors. There are some slimy people running their place.
Jan 23, 2021
Great communication. Well informed and professional team.
Jan 5, 2021
Sales person, Pan, was outstanding. We did not come to an agreement due to pricing but really good and fair to work with.
The whole purchasing experience was fantastic, all the staff members that I interacted with were extremely helpful and polite. They went out of heir way to make the transaction as smooth as possible, and were extremely accommodating and understanding. I will be going back there again for my next vehicle and highly recommend them to everyone!
Nov 25, 2020
Jidd Motors CRM system may not work well and the initial correspondence was bounced back showing the messages can not be delivered. Later I realize that those are
system generated template responses. Only after agents are assigned, you will be able to converse with them via emails. A little bit awkard. Once an agent is assigned, it
works better. The sharing of vehicle information is straightforward. They will send you to build sheets or window stickers to confirm the packages. The deal did not work for
me.
Nov 24, 2020
Fast friendly service
I had to call the dealership 5x before I got a call back. That took a week. I was "promised" someone would be calling immediately after I left the message. This includes email, chat, text, and physically calling. I began to think it was a scam. Don't believe the "GUARANTEED FINANCING" they advertise. Total BS. It's guaranteed IF you have bad credit and get someone else to you know to finance it for you! I wasted a week's time, and gave my credit information FOR NOTHING! Don't waste your time with JIDD. There are more reputable, honest dealers out there if you take the time to look!
Nov 12, 2020
Response from current dealership:
Hi Ty, sorry to hear that you had less than desirable experience. Please give me a call directly at 224-217-5545 so I can learn more about your recent experience and find out who you dealt with. Want to get this resolved for you asap.
BEWARE: Advertised price vs out-the-door price at this dealership is by far the worst I’ve seen. Jidd Motors has some seriously misleading fees that amount to at least a few thousand on top of the advertised price...and that doesn’t include the sales tax. Most other dealers I’ve talked to might add a few hundred. Examples include:
[ ] A $1300+ “government fee” which supposedly covers plates/title/etc (tax is separate) so “you don’t have to go to the DMV”. Turns out, $895 of that $1300 is an undisclosed and arbitrary dealer fee for “handling the paperwork.” (there’s already a separate $300 doc fee for that.) Not sure what the other $405 is for since most states charge less than $100 for title/license. This “government fee” is rolled into the taxable amount as well.
[ ] A non-optional $599 “VIN etching / gps” security bs. No chance this actually costs $600
[ ] The is all after the sales guy said he left off a different $999 dealer fee like he was doing me a favor. BEWARE
Oct 4, 2020
Although the vehicle was sold the dealership was great about communication. I am still looking at options but would definitely work with them, I highly recommend them. Thank you
Sep 30, 2020
Excellent experience and highly professional.
Sep 7, 2020
Great
Aug 30, 2020
Great
Aug 11, 2020
It was great
Aug 4, 2020
I called this dealership a couple of times, they were Not eager to conduct business or answer inquiries. Wants to never return my call, another time they were rude when they told me there’s absolutely no room for negotiation. I understand that not every dealership has wiggle room, but there’s a certain level of professional courtesy and telling a prospective customer their policy.
Aug 5, 2020
Response from current dealership:
Hello Wendy, sorry to hear that no one reached out to you, please provide your full name and phone number so we can get this addresses ASAP.
Jul 30, 2020
While the experience was average (w/ the usual salesman pressure you come to expect), I was troubled by the reaction I received when I noticed a warning light just when I drove off the lot. I immediately turned around and showed to the salesmen, who said it was late and he would recommend I take the car to a Jaguar dealership. Odd, but I did just that. That turned out to be a $5000 trip. Brakes were worn beyond safe, tires needed to be replaced, as was the case with most of the fluids needed to be filled or topped off and the warning light was a battery replacement. So much for a multipoint check list on all of their cars. So the great price turned out to be just that, to good to be true. Buyer beware!!!
Aug 5, 2020
Response from current dealership:
Hello Tim, sorry to hear about your issues. Please let me know who you dealt with so we can get this addressed.
Jul 29, 2020
Good guy
Jul 24, 2020
Told me they were going to send me paperwork and receipt to hold a truck on Thursday. Wasn't contacted again until Monday. I purchased a truck from another dealer on that Saturday.
Jul 12, 2020
Even though I did not end up buying the car from this dealership, for a personal reason, I had a great experience with them, they contacted me shortly after I sent
them a message about my interest in one of their cars, answered all my questions, and offered me different choices. They were very nice, and contacted me many
times. I would for sure recommend this dealership for future
purchases!!!
Very satisfied with the salesperson Joe Nassif. He was very friendly, Courteous, and respectful. I knew what vehicle I wanted and he help me achieve it. The process was quick, I was in and out within 2 1/2 hours. Fast for a dealership process for me. I would definitely tell my friends & family about Joe at Jidd motors.
Shady and not giving you sufficient information about the car or what you're paying for as far as total. Tell you different price of car other than advertised on Cargurus.
Jun 26, 2020
Response from current dealership:
Hello Marcus, we see that you had some concerns in regards to the price of the vehicle, we would like to help you answer any questions you may have. Please give me a call so we can assist you further. You may reach me at 224-217-5545. Thank you, Rob
Jun 25, 2020
I got a quick response. The vehicle was as expected but it was not ready
when I got there for a test drive. In fact it was on another lot. I had an
appointment and said I had a time constraint, so this was not a plus. When
given the cost, there were additional unexpected charges above tax, title
and document fees. I would not recommend it to friends who are looking
for a straightforward deal. Maybe someone who likes to negotiate a price
would fare better.
Jun 26, 2020
Response from current dealership:
Hello Jan, I would like to help you address your concerns. Please give me a call at 224-217-5545. Look forward to speaking with you. Thanks, Rob
Jun 26, 2020
Response from current dealership:
Thank you Guru
Jun 10, 2020
good
Jun 26, 2020
Response from current dealership:
Thanks, Jeff
Jun 10, 2020
I reached out and was contacted right away. They were friendly and cordial, asked for pictures of my trade in, information, etc.. I was then handed over to the sales rep. He got some further information and advised he'd call me back in 20 minutes. Two hours passed and I hadn't heard anything. I emailed him and he advised he got tied up and would be back soon and just needed a few more minutes. I was waiting on the numbers from him for payments, etc. A couple more hours went by, and he said he emailed numbers, then when ?I said I never received them, he advised they weren't sent he was mistaken. He called me to go over the numbers and I said I wanted to see them in writing. He said absolutely he would send them over and never did. To this day I haven't seen them. It was never so hard to give someone money!
Jun 11, 2020
Response from current dealership:
Hello Michael, Thank you for your great feedback, we would like to learn more about your experience as well as who you dealt with so we can address this with the sales person. Please give me a callback at 224-217-5545. Thank you Rob.
This dealer followed up three or four times with me.
Made the purchase yesterday day after driving 4 hours
to get there.....and over five hours to get home..two
wrecks on hwy 65.
The Range Rover was in great shape and drove great.
Speed of the transaction could have been a little fast
but over all I would recommend them.
Jun 11, 2020
Response from current dealership:
Thank you for your great feedback!
Jun 3, 2020
Great service
Jun 1, 2020
Great follow up. Very professional.
May 31, 2020
Arturo Cervantes was great! He was very helpful, always available, and very friendly. If
you buy a car from Jidd Motors make sure to ask for Arturo.
May 28, 2020
Good
I was contacted by the car dealership right after my showing interest online (which was VERY promising). I was told that they'd have their loan guy call me who offered me an interest rate of 87.5% over 4 years. That's right 87.5%; thus making a $12.6K car cost $24K over 4 years (48 monthly payments od $500/mo. on a $12.6K car)! What a joke!
Jun 11, 2020
Response from current dealership:
Hello KuJuGuRu, Thank you for your feedback, if you have some time please give me a call so I can learn more about your experience. You may reach me at 224-217-5545. Thanks Rob
May 10, 2020
AWESOME!!! Will buy from them again
The people (2) that I spoke to initial were not very helpful in answering my question about the vehicle. The last person answered my questions. All were professional and nice
May 5, 2020
Response from current dealership:
Hello Brenz, thank you for your positive rating. We try our best to aid our customers whenever possible, and apologize if we were not able to at first in this situation. We hope to be able to do better in the future. Thank you for inquiring through Jidd Motors!
Apr 26, 2020
The vehicle was horrendous. So broken I couldn't open the hood without tools, looked like an
animal made a nest inside. Oil pouring from the block. This is a parts car at best. $500 at best.
Apr 30, 2020
Response from current dealership:
Hello Michael, we are sorry to hear that you are not happy with your purchase. However, we are unable to retrieve your contact information through Cargurus. Please email us at customercare@jiddmotors.com and we will be happy to assist you.
May 2, 2020
Response from current dealership:
Hello buckeye, thank you for your helpful feedback. It has been our pleasure assisting you and we hope to be able to continue to do so. Welcome to our Jidd Motors family!
Apr 25, 2020
Response from current dealership:
Hello Fred, thank you for your kind feedback. We take pride in providing our customers with prompt, friendly service. Welcome to our Jidd Motors family!
Our experience was great. They took really good care of us. I definitely would recommend!
Apr 25, 2020
Response from current dealership:
Hello Latonya, congratulations on your beautiful car from Jidd Motors! It was our pleasure assisting you to make sure you found a great price on a great car. Welcome to our Jidd Motors family!
Apr 7, 2020
Very honest dealer- most wont tell you they are selling a beater
Apr 10, 2020
Response from current dealership:
Hello Tanner, we do try to be as transparent as possible. With that being said, our cars are priced according to condition, and some of our cars may be used for parts only, etc. Our team tries our best to make sure our customers are happy and safe when they drive off the lot. Thank you for inquiring through Jidd Motors!
We had an appointment Too see the car but before we got there they called us and said the car was sent back for auction
Apr 4, 2020
Response from current dealership:
Hello Sheila, while we are sorry to hear about your experience, we are having trouble locating you in our system. Vehicles may be sent back to auction if they do not meet our vehicle-safety inspection requirements. If there is another similar car your may be interested in, please make sure to email us at customercare@jiddmotors.com and we will be happy to assist you with setting up an appointment.
Apr 2, 2020
They responded very quickly like with in a day but I was already looking at other cars and I found one before I actually got to meet up with them.
Apr 4, 2020
Response from current dealership:
Hello Brian, thank you for your vehicle inquiry. We apologize for a small time delay on our end, but are glad to hear you found another car that you like. Thank you for taking the time to inquire about a vehicle at Jidd Motors.
Mar 31, 2020
They contacted me right away, very friendly and not pushy like the previous dealership I had dealt with. Felt comfortable enough to make a deal.
Apr 4, 2020
Response from current dealership:
Greetings Nancy, congratulations on your beautiful car from Jidd Motors! Our No-haggle price approach makes car buying easier on both the customer and our team, no need for added on pressure. Thank you for your business and welcome to our Jidd Motors family!
Mar 31, 2020
Response from current dealership:
Hello Frank, thank you for your kind feedback. We try our best to make sure our customers have a great car purchase experience. Thank you for giving Jidd Motors the opportunity to serve you!
Mar 31, 2020
Response from current dealership:
Hi Norman, thank you for your kind feedback. It is always a pleasure assisting every customer. Thank you for your business!
Did not use any dishonest tactics to lure me into the dealership. The vehicle I wanted was there waiting for me
and was exactly as pictured on Cargurus. Overall great customer service and post-visit follow ups!
Mar 27, 2020
Response from current dealership:
Greetings Beefkeef09, thank you for your kind and honest feedback. Here at Jidd Motors, we truly try to have provide a transparent and up-front customer service experience. Thank you for your business and welcome to our Jidd Motors family!
We were looking at the Lexus 300 for our son. I was so disappointed with this experience. It was a classic bait and switch! One the salesman Abdullah who we spoke with, who actually got us to come out to the dealership txt me before we got there and asked me to ask for a salesman named Jimmy. Who actually wasn't a salesman, it's a name you give at the door so another salesman can work with you. Ok that's fine but when we told her the suv we came to see she stated yes I know that suv . It has a dent by the door, I said yes I saw that. She then says the frontend makes a noise when you drive. She says it's a "mechanics special" she then asked if we wanted to Finance another suv. I informed her we are paying cash and didn't want to Finance any vehicle. She says ok let me get my manager. He comes over tells us that this is a mechanics special ( not stated on the website but he says it is) I would not have driven to the other side of O'hare airport from Hydepark for that. Time waister
Mar 18, 2020
Response from current dealership:
Greetings Guru268KS, we are sorry to hear that we were not able to come to an agreement regarding pricing on the vehicle you were interested in. However, we are having trouble locating you in our system using only your cargurus username. Could you please email us at customercare@jiddmotors.com with your full name and phone number so that we may assist you?
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
Mar 18, 2020
Response from current dealership:
Hello jybrd607, thank you for your inquiry and thoughtful feedback. We hope to be able to earn your business next time you're in the market for a vehicle!
Mar 9, 2020
Dealer was very responsive to my inquiries.
Mar 14, 2020
Response from current dealership:
Hello Tanya, thank you for your kind and thoughtful feedback. We take pride in being responsive and friendly to our customers!
Mar 14, 2020
Response from current dealership:
Greetings Oren, thank you for your honest feedback. If there is something we could have done differently to exceed your expectations, please email us at customercare@jiddmotors.com with your suggestions. Thank you for your inquiry!
Car was as described. Dealership was professional, but a little pushy. Lots of salespeople lurking around. However, the car was great and the price was right. Agreed on an out the door price and bought it a few days later.
Mar 11, 2020
Response from current dealership:
Hello Brent, thank you for your honest feedback. We are sorry to hear that you felt that one of our sales associates was a bit aggressive, but glad you found a great price on a great car. We hope to exceed your expectations next time around!
Mar 4, 2020
Dealer contacted me but I already bought a car
Mar 11, 2020
Response from current dealership:
Hello Natalie, thank you for your kind and thoughtful feedback. We hope to be able to earn your business next time you're in the market for a vehicle!
I was working with them to trade in my vehicle for a Tesla Model S and they kept saying they would get back to me. They kept dropping the
ball, I spoke with about 4 different people and they all kept blowing me off. Now the car I have been scouring the country for has been sold
and I took hits to my credit for financing for no reason. Very unprofessional.
Mar 6, 2020
Response from current dealership:
Tabitha, we are sorry to hear about your experience. However, our financing loans come through third-party banks and while we do advise on what may be needed to obtain approvals, we cannot control the decision the bank makes. We wish you the best of luck in your car purchase journey!
Very annoying - persisted even after I told them I was 500 miles away and wouldn't be in anytime soon !
I have nothing more to say.
Mar 14, 2020
Response from current dealership:
Hi Derek, we are sorry to hear that there were some issues after your inquiry. If you are still having issues being contacted, please email us at customercare@jiddmotors.com with your full name and phone number and we will remove you from our contact list. We wish you luck on your car finding journey!
Feb 29, 2020
Emailed dealer to see if willing to entertain an offer. Drove 1 and half hours to see car. When car was pulled up sunroof cracked in a couple of places roof skin damaged in several places and A pillar also damaged. They offered to fix for free but told me they couldn't entertain offer as they are a no negotiation store. Told them now car was damaged in resale I would have to accept lower price... Moral of the story don't believe a car dealer. They told me no negotiation is on their website. But if you are using car guru why do you need to go to their website.
Mar 6, 2020
Response from current dealership:
Hello Marty, we are sorry to hear there was a miscommunication regarding pricing. However, we are having trouble locating you in our system. Could you please email us at customercare@jiddmotors.com with your full name and phone number?
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
The Vehicle was reportedly sold on the internet before we reached. Despite we contacting them an 1 hour before arrival. They made us drive from out of state. Then they tried to sell another car. Totally disorganized and deceitful. Poor experience- never go back.
Feb 26, 2020
Response from current dealership:
Greetings Sandeep, we are sorry to hear that you did not have a good experience at our dealership. Our cars are priced competitively and we have some of the lowest prices in the nation. Thus, it is sometimes the case that other buyers will come in and look at the same popular models. Unfortunately, this was the case here. We currently have a locate program, which you may inquire more about through your sales associate. Thank you for visiting Jidd Motors!
Feb 26, 2020
Response from current dealership:
Greetings topsyturvy, thank you for your honest feedback. If you have any suggestions as to how we can improve our customer experience, please email us at customercare@jiddmotors.com. Thank you for your inquiry!
Feb 21, 2020
Quick reply. Sean was very helpful. Great customer service!
Feb 26, 2020
Response from current dealership:
Greetings Emina, congratulations on your beautiful car from Jidd Motors! We believe it takes a team to make sure our customers drive off in their dream car, and we work together to do so! Thank you for your business!
Feb 20, 2020
Great crew, very nice and able to speak to the business. John B was great for his knowledge and expertise and Christi did a great job on completing my transaction in a timely manner! Thank you guys.
Feb 26, 2020
Response from current dealership:
Greetings Christopher, thank you for your kind and thoughtful feedback. It was our pleasure assisting you to make sure you drove off knowledgeable and happy in your newer car. Thank you for your business and welcome to our Jidd Motors family!
Feb 19, 2020
Process was pretty easy. Staff was courteous. They do have a process for out of state purchases which is nice. They got the job done but nothing was outstanding. I’d say the greatest short coming of the dealership was communication. But overall it was above average for an out of state purchase.
Feb 22, 2020
Response from current dealership:
Hello Amy, congratulations on your beautiful car from Jidd Motors! We are glad to hear that you had a positive experience and would like to hear any suggestions as to how we can improve. Please email us at customercare@jiddmotors.com. Thank you for your business!
Feb 19, 2020
Response from current dealership:
Greetings GuruLZHC6, we do business with many out-of-state buyers on a daily basis. If you see a car than interests you, please don't hesitate to give us a call as we try to accommodate to our customers as best as possible. We hope to be able to earn your business in the near future!
Experience was great, unfortunately far away from me and the trade in value for my car didnt work out!
Feb 19, 2020
Response from current dealership:
Hello Anu, thank you for taking the time to visit our dealership and inquire about our car. We will match/beat our competitor's prices on both your trade-in and car of interest! Please contact your sales associate regarding our appraisal policy. Or, please contact me at customercare@jiddmotors.com and I will be able to assist you/ We hope to be able to earn your business in the near future!
Nate with Jidd Motors was wonderful. He answered all my questions and they gave me a great deal. Had the car shipped to Alabama in no
time. Car was exactly as described. I would highly recommend them to anyone. Ask for Nate!
Feb 19, 2020
Response from current dealership:
Greetings GuruNX757, congratulations on your out-of-state purchase through Jidd Motors! Our sales associates such as Nate are always happy and ready to help every customer that walks through our doors or submits an inquiry. Welcome to our Jidd Motors family!
Had 4 different ppl contacting me asking the same questions. Could get clear answers from anyone. Horrible experience , company seems very unprofessional
Jan 28, 2020
Response from current dealership:
Hello Anthony, we are sorry to hear about your experience regarding your inquiry. However, we are unable to locate you in our system using only your cargurus username. Could you please email us at customercare@jiddmotors.com with your full name and phone number? We look forward to hearing from you to assist you properly. Thank you.
Very knowledgeable and helpful staff (especially Penny) and quick with responses. Very forthright with information and honest. Would work with them again.
Jan 24, 2020
Response from current dealership:
Greetings Bodnerr, thank you for your kind and positive feedback. We pride ourselves in responding to our customers in a prompt and respectful manner. Thank you for your business and welcome to our Jidd Motors family!
Didn't purchase the Traverse because it had engine problems along with other issues. Instead they showed us a couple other cars and we ended up purchasing two vehicles that day.
Jan 24, 2020
Response from current dealership:
Hello LaShon, congratulations to you and your family on your purchase of your two very beautiful cars from Jidd Motors. It was our pleasure assisting you to make sure you and your husband both found your perfect cars. We hope to exceed your standards next time you're in the market for a newer vehicle. Welcome to our Jidd Motors family!
Great customer service and excellent staff. John is so great he worked with me professionally to get my car.
Jan 24, 2020
Response from current dealership:
Greetings GuruVG7P9, congratulations on your beautiful car from Jidd Motors! It was our pleasure assisting you to make sure you found a great deal on a great car. Thank you for your business and welcome to our Jidd Motors family!
Jan 24, 2020
Response from current dealership:
Hello Veronica, thank you for your positive rating. If you have any suggestions as to how we may improve our customer experience for future customers, please email us at customercare@jiddmotors.com. Thank you for giving us the opportunity to serve you!
Jan 13, 2020
Nathaniel, Robert and General Manager were great!
Jan 24, 2020
Response from current dealership:
Hello Ben, thank you for your kind words. It was our pleasure assisting you to make sure you found a beautiful car and drove off a happy customer. Thank you for your business and welcome to our Jidd Motors family!
Jan 14, 2020
Response from current dealership:
Hello GuruHMNYM, thank you for your kind feedback. If there is anything we could have done to improve your experience, please email us at customercare@jiddmotors.com with your suggestions. Thank you for giving us the opportunity to serve you!
Jan 7, 2020
Good
Jan 14, 2020
Response from current dealership:
Thank you, Ashok! It is always a pleasure to hear the positive feedback our team receives
Jan 14, 2020
Response from current dealership:
Hello Anika, thank you for your kind feedback. Our team prides itself with providing our customers with prompt, friendly customer service!
Jan 5, 2020
Nice!
Jan 11, 2020
Response from current dealership:
Hello Stan, thank you for your five star rating. It is always a pleasure helping every customer find their dream car.
Jan 4, 2020
Terrible spoke with them over the phone made
appointment . Went to dealership to find d
vehicle on available they bring out a black color
one and never said anything till we got back
from test ride. The. They tell us the vehicle we
want not available. Horrible service bad people
to do business with don't buy from scammers
Jan 11, 2020
Response from current dealership:
Hello Jim, we are sorry to hear about your experience at our dealership. However, we are having trouble locating you in our system using only your cargurus username. Please email us at customercare@jiddmotors.com with your full name and phone number and we will be able to assist you. Thank you.
The worst dealership I have ever worked with as a
costumer. They don't respect their word. I had a deal
made with them regarding a vehicle and gave them my
card number so they can deduct a deposite to reserve
the vehicle and they even sent me the papers to sign as I
am out of state. Suddenly, I get a surprise notification
from an online website (they even didn't bother to contect
me)
that the vehicle was sold to someone else after they did a
hrad credit score check on me and my co-buyer and
made me lose two other vehicles I was negotiating about
with other dealerships.
I WILL NEVER HAVE BUSINESS WITH THIS DEALERSHIP
EVEN IF THEY SOLD ME A VEHICLE FOR FREE. And even
the manager I talked to was so disrespecting.
After I gave them all my information the salesmen never called me back . I had to call him several times five days before I reached him and said he would follow up on my car application and never did. I talk to the sales manager on the 5 day who showed no concern and brushed me off. 2 weeks now and I still don't know if I was approvedfor a car or not. Horrible customer servixe.
Jan 7, 2020
Response from current dealership:
Ken, we are sorry to hear about your experience after your inquiry. However, I am unable to locate you in our system using your cargurus username. Please email us at customercare@jiddmotors.com with your full name and phone number and we will be happy to assist you.
Dec 28, 2019
Very knowledgeable
Very helpful
I would do business with JIDD and recommend them to my friends and family anytime!
Dec 31, 2019
Response from current dealership:
Dane, thank you for your kind and thoughtful feedback.It was our pleasure assisting you and greatly appreciate your referrals. Thank you for your business and welcome to our Jidd Motors family!
Very nice dealer they emailed me back to let me know they still have the car but I was out of town till after Christmas.
Dec 31, 2019
Response from current dealership:
Hello Grover, thank you for your honest feedback. We pride ourselves with having a team that provides prompt responses. Please email us at customercare@jiddmotors.com with any suggestions you may have to improve our customer experience. Thank you.
Warm Regards,
Jidd Motors Team
Warm Regards,
Jidd Motors Team
Dec 31, 2019
Response from current dealership:
Hello GuruNDZDP, Thank you for your kind feedback. It was our pleasure assisting you to make sure you were happy with your visit. Happy Holidays from our Jidd Motors family to yours!
Dec 31, 2019
Response from current dealership:
Greetings teamjaguars, thank you for your honest feedback. We would like to know if there is something we could have done differently to improve your experience. Please email us at customercare@jiddmotors.com with your suggestions.
Happy Holidays!
Happy Holidays!
Dec 17, 2019
Jidd contacted me quickly. I was looking at trading a recently purchased
LWB auto for their regular auto. Both had 50+k miles. They wanted me to
come out for an inspection, which I was happy to do if I knew we were in
the same ball park on the trade. Even with a clean carafe and pictures,
they were unwilling to provide me with a ball park number and so they
ended the communication.
Dec 31, 2019
Response from current dealership:
Greetings GuruQ3NTD, thank you for considering Jidd Motors for your car search journey. We would love to have the opportunity to earn your business next time you're in the market for a newer vehicle. Thank you for your support!
There was an inspection set up the next day. I was willing to pay for it for my peace of mind. Since I wanted to pay the service shop directly with my credit card, the deal was terminated. And the car was sold right underneath my feet. That was a huge let down. This is not a cheap car. It is a Lexus. Moreover, I am doing all this 2.5 hours away.
Dec 17, 2019
Response from current dealership:
Greetings GuruQ4FWF, we are sorry to hear about your experience. We often have popular models priced very low that sell quickly. I am having trouble locating you in our system without a full name and/or a phone number. Would you please email me at customercare@jiddmotors.com with your information and I will assist you in your concerns?
Best Regards,
Norma A
Customer Care Manager
Best Regards,
Norma A
Customer Care Manager
Dec 13, 2019
Jidd Motors has been in constant
communication with me about interest in
vehicle that I inquired about. They
responded quickly and were definitely
engaged. I would recommend this
dealer to others.
Dec 17, 2019
Response from current dealership:
Greetings Dontee, thank you for your wonderful recommendation. Our team prides itself on assisting our customers in a promptly manner, and we are always happy to help! Thank you for giving Jidd Motors the opportunity to serve you!
Dec 17, 2019
Response from current dealership:
Greetings GuruV8D6R, thank you for your wonderful feedback. It was our pleasure assisting you to make sure that you found a great car. Welcome to our Jidd Motors family!
I purchased my vehicle from Jibb Motors. The salesman Joe was a great help and the honor Adam was great as well.
Dec 10, 2019
Response from current dealership:
Greetings Guru1ZJNV, thank you for your positive feedback. It was our pleasure assisting you to make sure you found a great deal on a great car. Thank you for your business and welcome to our Jidd Motors family!
Dec 10, 2019
Response from current dealership:
Hello Juan, thank you for your wonderful feedback, we are glad to hear that you were happy with our vehicles. Thank you for your business!
Dec 9, 2019
Fantastic communication!
Dec 10, 2019
Response from current dealership:
Hello Rob, thank you for your kind feedback. We pride ourselves in having prompt, reliable communication with our clients. Welcome to our Jidd Motors family!
Nov 28, 2019
After speaking to
A representative and being approved as well as advising the car was set aside for me , We drove almost 4 hours to pick up the vehicle only to arrive at the dealership to be advised that the vehicle sold 15 minutes prior to me getting there.
REALLY!!!! So the car was set aside for me and someone else I guess. Unfortunately had the dealership been honest I would not have waisted my time . To bad I had to even leave one star but I couldn’t leave it blank .
bad business bad management
Nov 29, 2019
Response from current dealership:
Hello Michelle, we are sorry to hear about your experience at our dealership. If there are any other cars that you are interested in, please email us at customercare@jiddmotors.com and we will be happy to assist you. Thank you for visiting us.
Moe (the sales guy) was awesome! The car wasn’t a good fit for what I was looking for due to an accident but Mow went above and beyond in trying to answer questions and see if there was another vehicle would work. He wasn’t pushy, just very helpful which is a talent! He should be teaching other sales people the art of sales!
Nov 29, 2019
Response from current dealership:
Greetings Guru9KKL9, thank you for giving Jidd Motors the opportunity to serve you. We hope to be able to better assist you in the near future!
Nov 29, 2019
Response from current dealership:
Hello Thilljay, thank you for your kind feedback. It is always a pleasure to help each and every one of our customers!
Nov 29, 2019
Response from current dealership:
Hello Kasare, thank you for your great feedback. It was our pleasure assisting you!
Nov 19, 2019
Waiting for his last sign to put my Down payment....he is good
Nov 20, 2019
Response from current dealership:
Greetings Duhamel, thank you for your great feedback and for giving Jidd Motors the opportunity to earn your business. Welcome to our Jidd Motors family!
I purchased this vehicle from Jidd Motors and received in on 11/6/19. The entire purchase process did not go as hoped but after my request for intervention by the owner Adam Jidd, the deal was completed. The vehicle does have a few blemishes that were not disclosed to me nor shown or advertising photos. I asked if they would address the blemishes and was informed that if I was not happy I could return the vehicle for refund. I don't plan to return the vehicle and will have these blemishes taken care of. Overall my experience with Jidd Motors has been less than what I had hoped for. I will probably never again will purchase a vehicle online and out-of-state.
Nov 13, 2019
Response from current dealership:
Greetings Guru514S5, we are sorry to hear that you are not completely satisfied with your purchase. We are having trouble locating you in our system without your full name and phone number. Please email us at customercare@jiddmotors.com with your information and we will gladly assist you.
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
I bought a used BMW Z4 from Jeff Guido, a representative of Jidd Motors in Des Plaines, IL. Jeff inspected the car and said by phone that it was in pristine
condition. Living hours away from Jidd Motors, I chose to buy the car sight unseen and to have it shipped to me. At age 76, I should
understand 'Buyer Beware'. The vehicle arrived not as advertised, and not as represented by Jeff. It arrived with trash inside, the
bumper dinged up, the wheels with curb rash, the top inoperable, the navigation and phone sync systems not working, the steering
wheel broken, the driver's seat worn and frayed --- I could continue with a long list. Jeff said there was a nearly $1,000 restocking
fee if I returned the vehicle, so I will keep it, but I will have spent more in time and effort than I reasonably should on fixing all its
problems. I could go on, but I am out of allotted space.
Nov 7, 2019
Response from current dealership:
Hello Ronald, we are sorry to hear that you are not satisfied with your purchase. We would like to assist you in looking into your concerns. However, I am having trouble finding you in our system using only your first name. Would you please email me at customercare@jiddmotors.com with your full name and phone number? I look forward to hearing from you.
Best Regards,
Norma A
Customer Care Manager
Best Regards,
Norma A
Customer Care Manager
Nov 1, 2019
Response from current dealership:
Greetings, thank you for your honest feedback. If there is something we could have done differently to improve our customer experience, please email us at customercare@jiddmotors.com with your suggestions.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Oct 30, 2019
I wish I can give less than one star if I had option. I visited on 10/29/2019. Horrible experience. They just hired few girls name Sabrina,
Talia(act as manager) just to bring custome to their dealership and only few sales manager works there. When you go there, they don' know
anything about you and you have to start again. Sales manage Jimmy is completely Liar. Not trustworthy. He can any extent to prove you
wrong and just wasting your time. He even does not respect his own employees and yelling at her in front of customers. I felt so bad for that
newly hired salesperson named Mary.
I specifically asked for two-car stock numbers and said if it' ready. They said it' ready. I wanted to make sure everything is ready as
supposed to be as I was 1 hr far from there. They did not have anything ready. The f car they showed to me was completely different than I
requested. This car did not even start and showed the battery is dead. And worst thing is carfax report shows Battery just replaced
Oct 31, 2019
Response from current dealership:
Hello Tina, our management has contacted you regarding your experience, and we would like to help make things right. Our customer service department and sales department work together- and keep notes in our systems- to make sure that specific details regarding prospecting customers that have made contact are known on arrival. We will look into your concerns and will improve to make sure this misunderstanding does not happen again. Our team truly looks forward to finding a resolution.
Nov 1, 2019
Response from current dealership:
Hi Dana, thank you for your kind rating. Our team prides itself with providing our customers with prompt responses!
Fantastic. Carlos was a good salesman.. gives you good advice so you won’t have any problem with your car.
Oct 31, 2019
Response from current dealership:
Hello, thank you for your kind feedback regarding your car-buying experience with Carlos. It is always a pleasure assisting our customers find their perfect car. Welcome to our Jidd Motors family!
Oct 31, 2019
Response from current dealership:
Greetings, thank you for leaving us a positive review. It was our pleasure assisting you in your car-buying journey. Welcome to our Jidd Motors family!
Oct 31, 2019
Response from current dealership:
Hi Rob, thank you for your great feedback. Our team prides itself in our prompt response and caring manner we tend to every customer.
Oct 31, 2019
Response from current dealership:
Greetings, thank you very much for your wonderful feedback. It is very important to our team that we help our customers find the information they need when looking to buy their vehicle.
Oct 22, 2019
Response from current dealership:
Thank you, it was our pleasure assisting you!
Spoke to 2 different sales persons who where suppose to give me a call back and neither of the did. Sent emails that where never returned. Left voicemail with Sales Manager no return call ...
Oct 18, 2019
Response from current dealership:
Greetings, we are sorry to hear about your experience with our dealership. Please email me at customercare@jiddmotors.com with your full name and phone number and I will be happy to address your concerns.
Best Regards,
Norma A
Customer Care Manager
Best Regards,
Norma A
Customer Care Manager
Oct 17, 2019
Everyone has been very responsive and helpful. The manager is currently searching to find us our next vehicle.
Oct 22, 2019
Response from current dealership:
Hello Stephanie, thank you for your kind feedback. It is our pleasure to help our customers find their dream car. Welcome to our Jidd Motors family!
Oct 22, 2019
Response from current dealership:
Greetings, thank you for your wonderful feedback. It was our team's pleasure assisting you to make sure you found a great car at a great price. Welcome to our Jidd Motors family!
Oct 10, 2019
excellent
Oct 22, 2019
Response from current dealership:
Thank you, Syed!
Oct 10, 2019
Good
Oct 22, 2019
Response from current dealership:
Hello Stan, thank you for your wonderful feedback!
Oct 4, 2019
Unfortunately the car that was advertised was not available due
to the damage it had per its carfax report they decided to not
sale that car and sold me an 2015 sonata with less miles and its
a good replacement despite being an year older yes marlena and
the whole staff and the gm helped me a great deal i am grateful
of their hard work to get me in the car that can help me to travel
more freely and focus on life.
Oct 4, 2019
Response from current dealership:
Hello Howard, thank you for your honest feedback. Our team is glad to hear that you found a car that fit your needs. We hope to be able to better serve you next time!
Oct 3, 2019
There response was quick and they were able to answer all my questions in one phone call. The listing was accurate.
Oct 4, 2019
Response from current dealership:
Hello Keith, congratulations on your beautiful car from Jidd Motors! It was our pleasure assisting you to make sure that you had all questions answered regarding your inquiry. Thank you for choosing Jidd Motors!
Sep 27, 2019
Response from current dealership:
Hello, thank you for your wonderful feedback. It was our pleasure assisting you. If you have any suggestions as to how we can improve our customer experience, please email me at customercare@jiddmotors.com.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Worst car buying experience. Sales and management had no respect for my time. Very deceiving group of people. Had to fight to get things
done that were originally agreed for. Be prepare to pay for a second key and wait weeks to get it, then, to take it to an authorize dealer to
activate it.
Sep 25, 2019
Response from current dealership:
Hello Luz, I am sorry to hear about your experience at our dealership. However, I am having trouble locating you in our system. Would you please email me your full name and phone number at customercare@jiddmotors.com so that I can help address your concerns?
Best Regards,
Norma A
Customer Care Manager
Best Regards,
Norma A
Customer Care Manager
Sep 25, 2019
Response from current dealership:
Hello, thank you for your great feedback! It was our pleasure assisting you.
Sep 18, 2019
Beautiful Representatives
We bought a Mercedez Benz there
The representative who make it possible
Mr. John
Thank You John
Sep 25, 2019
Response from current dealership:
Hello Earl, thank you for your wonderful feedback. It was our pleasure assisting you in your dream car purchase. Welcome to our Jidd Motors family!
Sep 14, 2019
Yusif H. did an excellent job at fitting me with an amazing car!
Sep 25, 2019
Response from current dealership:
Hello Nicholas, thank you for your wonderful feedback. It was truly our pleasure assisting you. Congratulations on your beautiful car from Jidd Motors!
Sep 11, 2019
Response from current dealership:
Hello Lombardo, thank you for your wonderful feedback!
Sep 2, 2019
Excellent service!
Sep 11, 2019
Response from current dealership:
Hi Don, thank you for your kind words. It is always a pleasure helping our customers. Welcome to our Jidd Motors family!
Sep 1, 2019
Called with good follow up.
Sep 11, 2019
Response from current dealership:
Hi Allen, thank you for your feedback on our follow up. It was our pleasure assisting you!
Aug 31, 2019
Pissed. Bought a car drove a few blocks the gas light comes on. Another few blocks tire pressure light. All tires 10lb under. Felt taken advantage of because I'm a women who went there alone. Love the car but would never recommend dealer!
Sep 2, 2019
Response from current dealership:
Hi Carrie, while we are glad to hear that you love the car, we are sorry to hear about your experience afterwards. I am having trouble locating you in our system using only your first name. I would like to look into your situation and see how we can come to a resolution. Please email me at customercare@jiddmotors.com with your full name and number so that we can further assist you.
Very helpful dealership with friendly staff. Unfortunately, the car we were looking at was no longer
available, but they show us a number of comparable options.
Aug 31, 2019
Response from current dealership:
Hello Selvin, thank you for your great feedback. We are sorry to hear that the car you came to see was no longer available. With our pricing, our inventory tends to go fast.We hope we were able to accommodate your needs. Thank you for visiting Jidd Motors!
John B. And Yedi will work with you to get the deal you’re looking for, overall good dealer and great vehicles.
Aug 31, 2019
Response from current dealership:
Hello Teto, it is a pleasure to hear that we were able to get you a great deal on a great car. Thank you for giving Jidd Motors the opportunity to serve you!
Aug 24, 2019
Was contacted by this company. Even the owner. They want to sell you a car unlike some others.
Aug 31, 2019
Response from current dealership:
Hello Laurie, we take our response time very seriously and are always glad to help every customer. Thank you for giving Jidd Motors the opportunity to serve you!
Aug 23, 2019
Dealer kept blowing up my phone to come in and schedule a test drive. This was a friday night. Come monday Am I find out the car had been
sold over the weekend. Kudos for making the sale but pretty pathetic I had to find out through CarGurus. Can call me and text me to test drive
but can't do the same to tell me it's sold? Wouldn't buy a car from this place if it was 2k cheaper than someone else
Aug 24, 2019
Response from current dealership:
Hello Mike, we are sorry to hear you feel this way. Our inventory is posted online for customers to see and cars can be sold nationwide-and even worldwide. Therefore, our inventory is always changing but with our large amount of cars we have in stock we are sure to be able to accommodate most customers. Thank you for considering Jidd Motors in your car search journey!
Aug 20, 2019
Response from current dealership:
Thank you! It is always a pleasure to assist our customers.
Aug 20, 2019
Response from current dealership:
Hello, thank you for your wonderful feedback. It was our pleasure assisting you to make sure that you had a great experience. Welcome to our Jidd Motors family!
Aug 13, 2019
Car was not available to see until one hour after appointment time. They don’t value my time so decided to buy elsewhere.
Aug 14, 2019
Response from current dealership:
Hello Ron, sorry to hear about your experience at our dealership. We greatly value our customers' time, so I would like to look into this situation. Please email me at customercare@jiddmotors.com with any other concerns you may have. Thank you.
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
Aug 12, 2019
We had a terrible experience with this dealership. We were assured that the vehicle was in excellent shape
prior to our 2.5 hour drive. Upon our arrival, the manager also greeted us near the reception desk and said
she had driven the vehicle the day before and we would love the car. Simply put, the car was a mess. It was
nothing like the description. It had been wrecked and pieced back together by someone that obviously had no
experience. We were aware of the accident from the Car Fax Report, but were assured it was in great shape.
I asked about door dings, etc and was again assured there were none. My wife and I counted a minimum of 9
sizable door dings along with the horrific repair job from the accident. The paint was a mess where the repairs
had been made and looked as if it wad spray painted in someone's backyard. The console in the car was not
even bolted down (I could pick it up). This was a complete waste of a day.
Aug 13, 2019
Response from current dealership:
Hello T.O., we are sorry to hear about your experience. However, we cannot locate you in our system under your cargurus username. We would like to look into what happened and come to a resolution. Please email me your name and number at customercare@jiddmotors.com. I look forward to hearing from you!
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
they contacted me promptly, I ended up going with a dealer that had a better, no haggle
price.
Aug 9, 2019
Response from current dealership:
Hello, thank you for your honest feedback. Thank you for taking your time to contact Jidd Motors. It was our pleasure assisting you!
Aug 7, 2019
Very nice to work with
Aug 9, 2019
Response from current dealership:
Hello Elvira, thank you for your wonderful feedback. It was our pleasure assisting you. Welcome to our Jidd Motors family!
Aug 7, 2019
They were very helpful, taking photos of the undercarriage so I could see the condition, it
came from New York and was worried about salt damage and rust. They did go the extra
mile giving me all the information to make my decision. I loved the car but it did have
some major rust and erosion.
Aug 9, 2019
Response from current dealership:
Hello Lana, congratulations on your recent out-of-state purchase from Jidd Motors! It was our pleasure assisting you to make sure that you were confident in your purchase. Thank you for your valuable feedback.
Aug 9, 2019
Response from current dealership:
Hello, thank you for your wonderful feedback, it was our pleasure assisting you in a quick manner. Welcome to our Jidd Motors family!
Jul 24, 2019
Response from current dealership:
Hello, thank you for your wonderful feedback! It is always a pleasure to help our customers answer questions to make sure they are comfortable with their purchase.
A rep contacted me immediately after my initial contact, but never followed up as indicated in the email. The owner also reached out to offer assistance if needed. Due to non-responsive from the salesperson, I moved on.
Jul 24, 2019
Response from current dealership:
Hello, thank you for your feedback. We would like to look into your situation and make sure you have all questions answered. Please email us at customercare@jiddmotors.com and we will be sure to give you a prompt reply.
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
Brian at Jidd was very quick, helpful, and met every request I asked of him.
No gimmicks, No Games, a Straightforward No-Nonsense Salesman.
My experience with Jidd Motors has been great so far, I highly recommend!
Jul 24, 2019
Response from current dealership:
Hello, congratulations on your recent purchase from Jidd Motors! It was our pleasure assisting you to make sure that you had a great experience and are happy to hear that you appreciate our no-haggle philosophy. Welcome to our Jidd Motors family!
Upon arriving at Jidd motors on a Saturday morning the car was wet(not wiped down)and there was a ginormous scratch on the passenger door that luckily my wife pointed
out. I think that is why they did not dry the car in efforts for us not to see this scratch. The tires were bald and they tried to sell me a maintenance package that the first two
told us could not be removed. After we started to walk out of the dealership the third guy told us it would be no problem removing the $1,000.00 ding, rim and seat repair
package. High pressure sales people and not user friendly. Bought a beautiful 75th anniversary Laredo in Kenosha and was a complete opposite
experience. I think because Jidd motors is a huge wholesale outfit selling cars to other dealers they have forgotten how to interact with the individual private party buyer
especially when we drive for an hour just to show up at their dealership. That is a shame but I wish them well.
Jul 10, 2019
Response from current dealership:
Greetings, we apologize that we could not service you. The cars are available for our customers to inspect without an issue. Most of our clients are private buyers and although we do wholesale, every sale matters to us. Thank you for taking the time and effort to visit our dealership.
I told them I changed my mind about buying this vehicle and was no longer interested 2
months ago. They still call and text me every single week even though I asked them not
to. I don't enjoy being harassed.
Jul 6, 2019
Response from current dealership:
Hello Jeffrey, we are sorry you feel this way. I will be glad to assist you with taking you off of our call list, however, I cannot locate you under your cargurus username. Please email me at customercare@jiddmotors.com with your full name or phone number and I will be able to remove you immediately. Thank you.
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
Jul 3, 2019
The van was advertised as delivered to my home in Michigan. I tried to purchase it and was told someone would call me back. No call came. So I called back. Then I was told that they would not deliver it for multiple reasons. I did not do the purchase.
Jul 4, 2019
Response from current dealership:
Hello Paul, with all due respect we have been up front with you from the very beginning and asked you to come and test drive the vehicle to ensure you were completely satisfied. You informed us that you would come down and test drive the van then kept on insisting on the shipment. Not fair at all for you to leave this feedback as we have kept open communication with you and been up front since the beginning. If you wish to discuss further please call us at 224-250-2222 and ask to speak with any of our Sales Managers.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Jun 24, 2019
Very good a they have a great customer service can not wait to get my scat pack
Jun 25, 2019
Response from current dealership:
Hello Tracy, thank you for your wonderful feedback. It was our pleasure assisting you. Thank you for your business and welcome to our Jidd Motors family!
Jun 25, 2019
Response from current dealership:
Greetings, thank you for your positive feedback. A prompt response is always a priority at Jidd Motors!
Jun 19, 2019
Very helpful staff. Got back to me with all my questions.
Jun 25, 2019
Response from current dealership:
Hello Jim, thank you for your positive feedback. Its was our pleasure assisting you!
Jun 18, 2019
Response from current dealership:
Thank you, Pardol. If you have any suggestions as to how we may improve our customer experience, please email me at customercare@jiddmotors.com. It was a pleasure assisting you!
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
Jun 14, 2019
Great overall experience
Jun 18, 2019
Response from current dealership:
Thank you, Karyn! It was a pleasure assisting you in your purchase of a beautiful Jeep. Welcome to our Jidd Motors family!
Jun 7, 2019
Response from current dealership:
Greetings, congratulations on your recent purchase and thank you for your wonderful feedback. Welcome to the Jidd Motors family!
Jun 5, 2019
I went there with the intention on test driving a blue Chevy Impala but they had sold it.. Wish that they could have given me a courtesy call and I could have decided if I wanted to waste my time
Jun 7, 2019
Response from current dealership:
Hello Alphonso, sorry to hear about your recent experience. The car was popular and was recently sold. We're sorry we could not service you but wish you the best of luck on your vehicle search journey!
Jun 2, 2019
Horrible experience. Once I expressed my
disinterest in financing and using only my
trade in vehicle as payment, they became
disrespectful, and I even overheard my
sales rep talking disrespectful behind my
back. Then they offered me $2k on s $15k
car just so I would leave! I knew what they
wete
Jun 3, 2019
Response from current dealership:
Hello Jeremy, we would like to come to a resolution regarding your situation but I am having trouble locating you in our system. Would you please email me your full name and best contact number so that we may resolve any concerns you may have?
Best Regards,
Jidd Customer Care
Best Regards,
Jidd Customer Care
May 24, 2019
Dealer had the car ready for a test drive as requested & was willing to make a deal.
May 30, 2019
Response from current dealership:
Greetings, thank you for your honest feedback. It there is something we could have done to improve your experience, please email me at customercare@jiddmotors.com with suggestions. Thank you for considering Jidd Motors!
May 23, 2019
Adam has been extremely professional and knowledgeable. He is
also prompt but not overly aggressive.
May 30, 2019
Response from current dealership:
Hello Ashley, thank you for your wonderful feedback. It was a pleasure assisting you with your dream purchase. Welcome to the Jidd Motors family!
Apr 29, 2019
Jidd Motors contacted me and we arranged a visit and test drive. While I decided to not
buy the specific vehicle, my experience was very good and I hope that I can find my
vehicle at Jidd in the future.
May 3, 2019
Response from current dealership:
Hello Mark, thank you for your wonderful feedback regarding our service. It is always our pleasure to help every customer. Thank you for giving us the opportunity to serve you!
Apr 25, 2019
They did respond back to me. I had several people e-mail me. That was appreciated. We just couldn't agree on a trade. I'm still looking. Thank you.
May 3, 2019
Response from current dealership:
Hello Kay, thank you for your positive feedback. We appreciate you giving us the opportunity to serve you.
Apr 25, 2019
Very nice to deal with
May 3, 2019
Response from current dealership:
Hello Renee, thank you for your wonderful feedback!
Apr 23, 2019
Dealer contacted me multiple times, but I have not been able to schedule a test drive.
May 3, 2019
Response from current dealership:
Hello Don, thank you for your positive feedback. Call us at (224)250-2222 and someone will be happy to schedule a test drive for you!
Apr 20, 2019
It took 5 emails to get the answer to the only question I had asked
Apr 24, 2019
Response from current dealership:
Hello Michael, sorry to hear about your recent experience when communicating with our dealership. Would you please email me at customercare@jiddmotors.com so that we can look into this? I look forward to hearing from you.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Apr 18, 2019
Very fast response and great customer service
Apr 24, 2019
Response from current dealership:
Hello Hout, thank you for your wonderful feedback. We appreciate your business!
Apr 18, 2019
They got back to me immediately. Sent me emails and Robert was very polite. I didnt get to buy the car I wanted because I got another offer very close to where I stay.
Apr 24, 2019
Response from current dealership:
Hello Wale, thank you for your honest feedback. We appreciate you taking the time to consider us.
Apr 19, 2019
Response from current dealership:
Hello, thank you for your wonderful feedback!
Great overall experience, picked me up from the airport. Car was ready upon arrival. Car was as depicted in online listing.
Apr 9, 2019
Response from current dealership:
Greetings rfranz80, thank you for your wonderful feedback. Congratulations on your out-of-state purchase from Jidd Motors, it was a pleasure doing business with you!
Apr 9, 2019
Response from current dealership:
Greetings, thank you for your honest feedback. If there is something we could have done to improve our customer experience, please email me at customercare@jiddmotors.com with your suggestions. Thank you for considering Jidd Motors for your vehicle needs!
Process was very difficult at this dealer. They haggled & made the process miserable! They did price match,
but not really sure with hidden fees they applied later. Finance guy did not explain much or final payment! Sales guy created my account 3 days later & wrote his own review for himself!! WOULD NOT RECOMMEND THIS DEALER!
Apr 2, 2019
Response from current dealership:
Hello Melissa, sorry to hear about your recent experience at our dealership. We will look into the review and remove it. Would you please email me at customercare@jiddmotors.com so that we may come to a resolution in regards to the rest of the matters?
Best Regards,
Norma Avila
Customer Care Manager
Best Regards,
Norma Avila
Customer Care Manager
Mar 26, 2019
Great dealership. Purchased this car.
Mar 30, 2019
Response from current dealership:
Hello Larry, thank you for your great feedback and congratulations on your recent purchase from Jidd Motors!
Mar 30, 2019
Response from current dealership:
Greetings, thank you for your wonderful feedback!
Mar 25, 2019
Response from current dealership:
Greetings customer, thank you for your wonderful feedback. It was a pleasure helping you, welcome to the Jidd Motors family!
Drove 200 miles to look at a vehicle with scratches and dents and things broken on the inside. They truly tried to take us for about 10k. It’s crazy how they manipulated their figures. If you can’t help but to go to this place, please be very careful and aware that they aren’t looking out for your best interest
Mar 19, 2019
Response from current dealership:
Hello, sorry to hear about your recent experience at our dealership. Please email me your full name at customercare@jiddmotors.com so that we can look into this issue and make sure it doesn't happen again.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Adam was really nice and I was ready to make a the purchase all I asked was for a FaceTime video as I was out of state and wanted to make sure the vehicle were just as the pictures showed. Adam agreed... the next day I texted him he was out and said Mike would take care of me. I contacted Mike we went over the numbers I then asked about a FaceTime video... he said they didn’t offer that “service” I explained that Adam was going to... his answer to me was he doesn’t use his personal cell phone for work and didn’t think it was necessary since they had 30 pictures on the internet. I then asked him was forfeiting an 18k deal worth not using his cell phone and basically he said yes. I thanked him for his lack of customer service and purchased my BMW X6 from another dealership willing to accommodate me... DO NOT DEAL WITH MIKE... he has no customer service skills or etiquette!! Adam might have got the deal done...
Mar 18, 2019
Response from current dealership:
Hello GuruCPWSD, sorry to hear about your recent experience. Please provide me your full name so we can look into this issue and ensure it does not happen again. Thanks!
Mar 19, 2019
Response from current dealership:
Greetings, thank you for your wonderful feedback!
Mar 12, 2019
Response from current dealership:
Greetings, thank you for your wonderful feedback!
Mar 5, 2019
Response from current dealership:
Thank you for your great input, Geo67!
Mar 2, 2019
Terrible they lied to me wasted my time had me drive 50 minutes then lied to my face telling me the car that I called them about before was sold when I got there then tried to sell me another vehicle that had 80 thousand more miles then the one I wanted and the wanted to sell it to me for almost 3 thousand more than what I told them I wanted to spend .
Mar 5, 2019
Response from current dealership:
Greetings Raphael, sorry you feel this way. All of our online advertised cars are in our inventory, however we cannot guarantee a car will be here upon arrival without a deposit. If there are any other concerns you may have, please email me at customercare@jiddmotors.com
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Very accommodating and very good communication, but I have not been to see the actual car yet.
Mar 5, 2019
Response from current dealership:
Greetings orchid9r, thank you for your great feedback, we look forward to seeing you in our dealership soon!
Mar 5, 2019
Response from current dealership:
Greetings customer, congratulations on your recent vehicle purchase and welcome to the Jidd Motors family!
Feb 28, 2019
The dealer responded quickly, we arranged a
test drive, and the followed up appropriately. The
amount of communication was just right. They
weren’t pushy, while communicating at a level
that is appropriate.
Mar 5, 2019
Response from current dealership:
Hello Will, thank you for your great input!
Feb 20, 2019
Response from current dealership:
Hello Guru CVM3J, thank you for your great feedback!
I bought the jeep it was a great experience and I am grateful for all the help would recommend as I have to my friends great job
Feb 20, 2019
Response from current dealership:
Greetings GuruC9LGT, thank you for your great feedback and welcome to the Jidd Motors family!
Feb 15, 2019
Excellent dealership, excellent deal, amazing people.
Feb 20, 2019
Response from current dealership:
Hello Sachin, thank you for your wonderful feedback, we appreciate your business!
Feb 20, 2019
Response from current dealership:
Hello Los47th, thank you for your great feedback!
Feb 8, 2019
Answered all my inquiries
Feb 20, 2019
Response from current dealership:
Thank you for your honest feedback, Myron!
VERY HELPFUL AND STRAIGHTFORWARD! No games or gimmicks in their sales. Willing to drive the car to you even at hours distance. I would definitely go back to them!
Feb 20, 2019
Response from current dealership:
Hello Father, thank you for your kind words! It is very important for us at Jidd Motors to help our customers out whenever possible, even when it means driving the car to their house for their purchase. Congratulations on your recent purchase and welcome to the Jidd Motors family!
Jan 28, 2019
Very helpful with everything
Feb 20, 2019
Response from current dealership:
Thank you, Ronald!
Jan 23, 2019
Response from current dealership:
Hello GuruB1G5C, thank you for your feedback. If there is anything we could have done or could still do to make your experience more pleasant, please contact me at customercare@jiddmotors.com.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
The experience was horrible. Purchased a car but ended up spending over $2000 in repairs before I was able to even drive it. I believe they knew about the car issues but hid that info from me. The car needed a water pump, thermostate, sensor, 4 new tires because all were different models and one was even a different size. Needed a new rim as a giant weld spot was found when purchasing new tires. Tried notifying the dealership of these issues and no reponse back. Feel they try to just sell cars and dont care about service and fairness. Would not recommend Jidds to anyone.
Jan 22, 2019
Response from current dealership:
Hello MarkShinn, sorry to hear about your recent experience, we would like to learn more about your issues. Please give our GM Sean a call at 224-217-5555 so he may further assist you.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Jan 21, 2019
Responded quickly with answers and
pics. Thanks.
Jan 23, 2019
Response from current dealership:
Hello Todd, thank you for your feedback. If you have any suggestions for us to implement in order to make future customer's experiences more pleasant, please make sure to contact me at customercare@jiddmotors.com.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
They were very nice and helpful. However I did not end up actually fast enough to get the vehicle I originally wanted. But, they assured me that as soon as im ready they will discuss other cars that I might be interested in.
Jan 23, 2019
Response from current dealership:
Hello Aseshadd, thank you for your wonderful feedback. We look forward to seeing you soon!
Warm Regards,
Jidd Motors Team
Warm Regards,
Jidd Motors Team
Jan 19, 2019
Contacted me and helped me with everything I needed.
Jan 23, 2019
Response from current dealership:
Hello Jacob, thank you for your wonderful feedback!
Jan 19, 2019
Didn’t buy but very helpful folks.
Jan 23, 2019
Response from current dealership:
Hi Robert, thank you for your great input. We hope to see you soon at Jidd Motors!
Jan 23, 2019
Response from current dealership:
Hello GuruBBM2D, thank you for your great input!
Jan 23, 2019
Response from current dealership:
Hello Marcos, thank you for your great feedback and for considering us in your vehicle search!
Dec 22, 2018
Great service fantastic response
Dec 19, 2018
Great selection of cars. Their facility is less than desirable and the car lot is very cramped. Their offer for my trade in was insulting and they didn't budge off their asking price. No deal.
Dec 11, 2018
No one was pushy
Dec 12, 2018
Response from current dealership:
Thank you Jeremy, Happy Holidays!
Dec 10, 2018
The dealer responsded very quickly. Very nice dealership with quality vehicles. I ultimately purchased the vehicle I was looking at and am extremely pleased with my decision!
Dec 12, 2018
Response from current dealership:
Hello Anita, thank you for your wonderful feedback. Wishing you and your family Happy Holidays!
Dec 6, 2018
Good experience without any problems
Dec 18, 2018
Response from current dealership:
Thank you Ally!
Dec 2, 2018
Peggy Perez is a great sales person.I would recommend anybody that purchase a vehicle to see her.
Dec 3, 2018
Response from current dealership:
Thank you Phillip!
Dec 2, 2018
Some of the cars were pieces of crap. Test drove
one on a Tuesday. Went back Thursday and
there was collision damage to the car. Moe was
great.
Dec 3, 2018
Response from current dealership:
Hi Craig, we have a 1000 cars in stock, ranging from $2000 all the way up to 100K, what car were you looking at?
Nov 19, 2018
Put in a request for information,I have been contacted by no less than 7 people so far in the last two weeks and none of my questions answered. Moving on!
Nov 19, 2018
Response from current dealership:
Hello Jane, sorry to hear that your questions have not been answered. We would like to hear more about your experience, please give us a call at 224-250-2222 and ask for Rob our Customer Relations Manager.
Thank you for your feedback.
Best Regards,
Jidd Motors Team
Thank you for your feedback.
Best Regards,
Jidd Motors Team
Nov 18, 2018
excellent response time. very pleasant
One of the worst carbuying experience , I was told the price is negotiable but after driving almost 100 miles to get there is was told by the sales rep we don't negotiate.
Nov 15, 2018
Response from current dealership:
Hello Danijel, sorry to hear that someone informed you that the price is negotiable. Did you find a vehicle that was cheaper then ours? If so please let us know. Please give our GM Sean a call at 224-217-5555 and he will assist you further.
Nov 9, 2018
I had a good experience although we were unable to make anything happen
Nov 15, 2018
Response from current dealership:
Thank you Jaron!
Nov 8, 2018
Fast response to my initial request for information
Nov 15, 2018
Response from current dealership:
Thank you Chuck!
Very quick response and upfront about their vehicles. Excellent cars and trucks. Very friendly by email and phone. Definitely would have considered purchasing from them but found a car closer to Des Moines.
Nov 15, 2018
Response from current dealership:
Thank you for your feedback and congratulations on locating the vehicle you were looking for.
Nov 5, 2018
Response from current dealership:
Thank you Guru!
In spite of my lack of communication this company was reaching out to see if there's anything that they could do on this purchase. I receive multiple emails regarding on what they can do to help me. I appreciate all there effort they put in trying to work with me. Thanks so much for your help.
Oct 31, 2018
Response from current dealership:
Hi Jeffery, thank you for your valuable input. Please let us know if there's you would like us to locate a particular vehicle for you.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Oct 27, 2018
Good
Oct 20, 2018
They worked very hard to communicate and earn my business but I found a deal closer to home
Oct 19, 2018
Excellent!
Oct 18, 2018
it was good
Went to see a vehicle and was denied? Only if I gave my license n phone number could I “see” the vehicle? And when I spoke with the manager by “email” he told a salesman that he spoke with mean and claimed he told me he gave me the best deal he could?? Never happened! Sad because he had the vehicle I was looking for! Just can’t get myself to deal with a liar!
Oct 10, 2018
They reply very very helpful they went over above it actually went out and took a video of the car and text it to me they followed up twice to see if I had any questions I was very impressed! Thank you!
Didn't have details on the car I inquired about...called far too often about
different cars that were available.
Oct 9, 2018
Response from current dealership:
Hello, not sure what you're referring to however our team can provide you with any details you're looking for. You may reach out Customer Care department at 855-473-5204. Thank you!
Oct 9, 2018
Fast and Honest service Ask for Nick leverso he’s the best salesman I’ve ever had the pleasure of doing business with
Oct 9, 2018
Response from current dealership:
Thank you Randiel!
They was very responsive however I found one the different dealership but I would deathly the used them in the future
Oct 9, 2018
Response from current dealership:
Thank you for your candid feedback.
Oct 7, 2018
Dealer was responsive, however, the car was sold. We did not continue discussions after that.
Oct 9, 2018
Response from current dealership:
Hi Russ, sorry to hear that the car was sold, we have over 800 cars in stock. Please let us know what you're looking for and we can also help you locate it.
Oct 9, 2018
Response from current dealership:
Thank you for your feedback!
They were quick to get ahold of me but after finding out how much they wanted I backed off really quick lol but great reaching out to me tho
Oct 9, 2018
Response from current dealership:
Thanks!
Sep 28, 2018
Not pushyatall. i need 2 get back
Oct 9, 2018
Response from current dealership:
Thanks Mike!
Sep 27, 2018
Good experience. Showroom is good. Chris was very helpful.
Sep 27, 2018
Response from current dealership:
Thank you!
I scheduled a test drive ,the same day they sold the car and did not say a word until I found out myself from Car guru website. Very disappointed, and newer again.
Sep 27, 2018
Response from current dealership:
Hello GuruVJZJ4, sorry to hear that the car you were looking for sold however we have hundreds of cars in stock and I'm sure we can locate the car you're looking for.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Sep 20, 2018
Response from current dealership:
Thank you!
Sep 19, 2018
Responded but didn’t address my specific questions
Sep 19, 2018
Response from current dealership:
Hi Jeff, sorry to hear that you did not get your questions answered. Please give us a call at your earliest convenience so we can address your concerns. You may reach us at 855-431-7038.
HORRIBLE, UNETHICAL BUSINESS!! ZERO STARS!
TWO weeks dealing with this dealership to buy an X5 BMW, a vehicle I had my heart set on. $5,000 down payment PAID, financing paperwork COMPLETE.
LIES LIES & MORE LIES ON STATUS OF THE VEHICLE SHIPPING TO ME. I was told to LIE to their bank that I was in possession of the vehicle in order for the vehicle to be funded. Wait, I was already told it was funded! FINALLY I was told the vehicle was in fact shipping and was being loaded to ship TODAY. Wait. NOPE. After sharing I’d like to just pay cash & avoid their financing, while literally sitting in the bank to wire funds, ANOTHER call. The OWNER himself says he will not ship the vehicle, I am a problem & he refuses to ship the vehicle to me. A case of them not wanting to pay for shipping when they ADVERTISED FREE SHIPPING?!?! Haven’t received my refund either! UNETHICAL!!!!
Sep 19, 2018
Response from current dealership:
Hello GuruVNMY8, sorry to hear that we could not come to a mutual agreement, however; we will not do business with customers who threaten us by placing defamatory reviews online. Your money has been refunded back to you. We wish you all the best in your car buying experience.
Sep 17, 2018
Prompt response.
Helpful questions
Sep 19, 2018
Response from current dealership:
Thank you Sunny!
Sep 16, 2018
Great servjce
Sep 19, 2018
Response from current dealership:
Thank you Monica!
Sep 16, 2018
They were very helpful
Sep 19, 2018
Response from current dealership:
Thanks Jacque!
Sep 19, 2018
Response from current dealership:
Hi Brendan, Thanks for your great feedback.
Worst experience ever. Called guy said Ill have car waiting. Got there said oh sold it. Tried show us a piece crap looked like they just picked up at auction for $50. Dont waste your time
Sep 12, 2018
Response from current dealership:
Hello GuruV438L, we are a high volume dealer and the cars sell quickly as they're priced to sell. If you're looking for something particular please let us know so we can locate it for you. We have 1000's of cars available and I'm sure we can find what you're looking for. If you get a minute please give me a call directly so I can personally assist you. You may reach me at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
Very nice dealership and professional sales and management staff.
Unfortunately, they wouldn't give me fair value on my trade. Otherwise,
would have bought from this dealer for sure.
Sep 12, 2018
Response from current dealership:
Hi Jeffsobell, we appreciate your honest feedback, please let us know if there's anything else we can do for you to make it work.
Sep 12, 2018
Response from current dealership:
Thank you Chris!
Sep 9, 2018
I enquired about a car, was referred to a salesman, who was helpful and
straightforward.
Sep 12, 2018
Response from current dealership:
Thank you Fred!
Sep 7, 2018
Very responsive and very nice but too many transfers of contact/people in the loop and too many requests for the same info from me because there were several people I was transferred to.
Sep 12, 2018
Response from current dealership:
Hi Peggy, sorry to hear that you were transferred many times. If you get a minute please give me a call so I can personally assist you. You may reach me at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
Sep 12, 2018
Response from current dealership:
Thank you for your great feedback!
Sep 5, 2018
I guess they tried but to many unwarranted add on’s to listed price!
$3428.24 above listed price which I was not willing to pay!
Sep 12, 2018
Response from current dealership:
Hi Greg, what vehicle were you interested in? Please let us know so we can see what can be done to get you the best deal possible. You may reach us at 855-214-2446.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Sep 3, 2018
I am so happy with the services that I received from Jidd’s Motor.
Sep 12, 2018
Response from current dealership:
Thank you Girlie!
Sep 3, 2018
Prompt response.
Sep 12, 2018
Response from current dealership:
Thanks Blake!
Aug 30, 2018
Very responsive
Sep 3, 2018
Response from current dealership:
Thanks Dorothy!
BEWARE! $2,000 is the amount of fees these guys tack onto a car sales contract. I questioned this on the contract I was working on with my sales person, Frank. He said he would check with his manager. I stopped hearing from him and he didn't return messages. I was finally told he sold the car to someone else who "didn't nitpick over the fees". It appears the fees are where these SAD bottom feeder sales people get their commission. Just know the car will be $2000 more than the agreed on price.
Sep 3, 2018
Response from current dealership:
Hello Dnk3098, please contact our GM Sean so he can look into your situation and address your concerns. He may be reached at 224-217-5555. We look forward to getting your issue addressed.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Aug 25, 2018
Great response and follow up
Sep 3, 2018
Response from current dealership:
Thanks Sidharth!
Sep 3, 2018
Response from current dealership:
Thanks, GuruWCC93
Sep 3, 2018
Response from current dealership:
Thanks for your great feedback!
Aug 20, 2018
They were good. Happy with how things went.
Aug 19, 2018
Very personable customer service, an easy going experience. Communication was great and the car was clean and listed as to what I saw on the website. Would recommend to others searching for a vehicle
Got an appointment to go check out the car when I got there they said it’s been sold for a week
Aug 20, 2018
Response from current dealership:
Hello Guru, sorry to hear that the car you were looking for was sold however we have hundreds of vehicles in stock. Please let us know which vehicle you're interested in and we can locate the exact vehicle if we do not have it in stock. You may contact our GM Sean at 224-217-5555 and he will be able to assist you further.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Aug 17, 2018
Got in contact and got the deal done expediently. These people offer great prices and make the process as painless as possible. High marks--it was worth fighting Chicago highway construction traffic to get there.
Aug 20, 2018
Response from current dealership:
Hi Frank, thank you for your wonderful feedback!
Aug 20, 2018
Response from current dealership:
Thank you Pastor Phillip!
Aug 14, 2018
I was contacted by email and when I asked questions, the only answer was for me to come in a drive the car. After a couple of weeks of this, I went to a different dealer that answered my questions before I made the trip.
Aug 16, 2018
Response from current dealership:
Hi Jeanne, sorry to hear about your recent experience. If you have a few minutes please give me a call so we can learn more about your experience so we can improve our service. I may be reached at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
Aug 13, 2018
Very helpful! Good selection of inventory.
Aug 16, 2018
Response from current dealership:
Thank you Kelly!
Aug 16, 2018
Response from current dealership:
Hi Laura, Thank you for your feedback.
Aug 16, 2018
Response from current dealership:
Thank you Guru!
Aug 16, 2018
Response from current dealership:
Thank you for your great feedback!
Wonderful follow-up and customer service. Spent a few minutes providing
advice for purchase and tax advantage when trading in.
Aug 16, 2018
Response from current dealership:
Thank you for your input Hilary.
Aug 6, 2018
Contacted me right away
Aug 16, 2018
Response from current dealership:
Thank you Kelly!
The advertising said free delivery but when I spoke with the dealership they told me it was limited to only the 500 miles. I feel that she be stated up front. So I keep on looking.
Aug 16, 2018
Response from current dealership:
Hi Arnold, sorry for the confusion, We will address this internally. Thank you for your valuable feedback.
Very quick response , plus send text , covered all bases , Great
speaking with Talia .....
Aug 16, 2018
Response from current dealership:
Thank you Guru!
Test drove this car and it ran good but when i checked under the hood the motor was shaking and the sales man told me its because the engine had the turbo on it. So if you dont know anything about cars do not go here. There were many other signs of a shady dealer that i didnt like. Remember your money your the customer and it always should go how you want it to. keep that in mind if you go there.
Aug 16, 2018
Response from current dealership:
Hello Maximus, thank you for your feedback however we would like to learn more about your experience. When you have a few minutes please give us a call at 224-217-5545 so we can learn more about your recent visit.
Best Regards,
Rob
Best Regards,
Rob
Totally incompetent! I drove 500 mile roundtrip and they presented the wrong car. The car I was interested in wasn't prepped. Fiasco. Then they jerked me around.
Aug 16, 2018
Response from current dealership:
Hello FreeRanger, we are truly sorry about your experience. We would like to learn more about your visit so we can improve our service in the future. Please give us a call at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
Jul 29, 2018
Great experience and friendly staff.
Frank Longo is the man.
Aug 16, 2018
Response from current dealership:
Thank you Lonnie!
I was greeted professionally and recieved a warm welcome. However my sales person was extreemely loquacious. He never let me get a word in.. He wanted to push the sale. I totally get it. I would advise to always listen to your customer. I did like the fact that he didnt judge me inspite of my credit challenges...he made me feel comfortable and confident he could get my deal done.
Aug 16, 2018
Response from current dealership:
Hi Kimberly, Thank you for your wonderful feedback.
Jul 21, 2018
excellent service definitely will recommend to everyone
Aug 16, 2018
Response from current dealership:
Thank you!
Very good service. Unable to consummate transaction but I was very pleased with the service.
Aug 16, 2018
Response from current dealership:
Thank you for your great input.
Jul 16, 2018
Answered all my questions was very helpful I'm very eager to help
Aug 16, 2018
Response from current dealership:
Hi Cheryl, thank you for your great feedback.
I asked for additional info on 2015 Kia Cadenza and received an email without the info I requested stating they would be calling. Never received call.
Jul 12, 2018
Response from current dealership:
Hello GuruTS88Q, sorry to hear that no one got back to you, please call our customer service department at 855-822-9099 so they may provide you all the necessary information.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Jul 7, 2018
The personnel was very responsive to questions and explained the whole process thoroughly. They answered pointed questions about the vehicle well and were very knowledgeable. They gave me their email and cell numbers and were very accessible and responsive. Frank "the tank" was awesome to speak to very very knowledgeable and helpful.
This dealership team is highly trained and efficient in the process of car purchasing.
Jul 12, 2018
Response from current dealership:
Hi Jordan, thank you for your wonderful feedback, you're in great hands with Frank!
Aug 16, 2018
Response from current dealership:
Thank you Jon!
Did not by from them, but their customer service is probably one of the best dealership I've worker with.
Aug 16, 2018
Response from current dealership:
Thank you!
Responded very quickly, I had a AstonMartin Rapide wanted to trade
But didn’t get enough dealer wa good
Jul 12, 2018
Response from current dealership:
Hi TonysMartin, thank you for your input, sorry to hear we could not make the deal work. If there's anything at all we can do please let us know.
Jun 28, 2018
Put down a $500 deposit on a vehicle. Talked to several different reps about driving 200 miles to come purchase and pick up the car on the weekend. I don't buy vehicles I haven't seen in person. Apparently the deposit didn't mean anything as one of their associates sent me a text to let me know they already sold the car. When I asked that the manager at least have the courtesy to call me, she eventually did and said they made a "business decision." Still have yet to get my deposit back. No thanks.
Jun 29, 2018
Response from current dealership:
Hello Taylor, sorry to hear about your recent experience. Please provide me with your full name so I can look into this situation and ensure you get your deposit back. You may reach me at 224-250-2222 and ask for Nick.
Jun 26, 2018
Response time and helpfulness was encouraging. Listened to what I was
looking for and had good ideas for the next step for my purchase.
Jun 29, 2018
Response from current dealership:
Hi Brian, thank you for your feedback. Please let us know if there's anything else we can assist with.
These guys were super polite not pushy at all and in fact the car sold before I had a chance to get there and they were nice enough to offer to procure a new one for me really nice people
Jun 25, 2018
Response from current dealership:
Congratulations! and thank you for your wonderful feedback.
Dealer advertisement states free delivery Nationwide. But, when I called, no one could answer how the process worked.
Jun 19, 2018
Response from current dealership:
Please give me a call directly so I can provide you the necessary information for out of state shipping. You may reach me at 224-250-2222 and ask for Rob. Thanks!
Jun 25, 2018
Response from current dealership:
Thanks Tom!
Jun 16, 2018
They where very pushy and service was very poor up following everywhere you walk couldn’t talk to my other half bout the car they all in your space
Jun 13, 2018
Prompt response
Jun 25, 2018
Response from current dealership:
Thank you John!
Be ready to meet the world most talented and
professional sales general manager he easily can
waste your day With out getting anywhere. He did 6
Credit inquiry before even we agree in the car price
Jun 25, 2018
Response from current dealership:
Hello, we would like to hear more about your recent experience so we can help you address this issue. Please give us a call back at 224-250-2222 and ask for Nick our General Manager so he can look into this issue for you.
Jun 9, 2018
It was pleasant. Agent and managers were very attentive and they worked with with me on pricing. Plenty of cars to choose from
I would definitely go back in the future as well as recommend others. The agent Lou was very helpful
Jun 25, 2018
Response from current dealership:
Thank you for your input Ingrid!
Jun 9, 2018
They promptly got in touch, and had good extra info. Sadly they are not price negotiable, so I went somewhere else.
Jun 25, 2018
Response from current dealership:
Hi Elijah, thank you for your great feedback. Wish you all the best in your car shopping experience.
Jun 2, 2018
They were responsive without being harassing
May 31, 2018
I was contacted immediately, someone e-mailed me back. I am still in the
process of trying to find a car to my liking within my price range.
May 29, 2018
Dealer responded promptly and answered all my questions, I just decided to go with a more local company
Jun 25, 2018
Response from current dealership:
Thank you for your input Rodney!
Great experience, I was a cash buyer from out of state-their internet team had everything detailed, cleaned and outlined before I arrived. Even had additional contact via text with more photos and vehicle descriptions. Truly in and out in only two hours! Exactly what I had in mind.
Judging by the higher end cars on the lot, they even made my small purchase seem important to the dealership. Vehicle was used, had some visible and hidden issues, still very pleased with the price and the internet sales team. Thank you.
May 28, 2018
Response from current dealership:
Hello Dibber0005, congratulations on your purchase, enjoy the ride and we look forward to serving you in the near future.
Very professional as well as polite extremely helpful and prompt with accurate information well done
May 28, 2018
Response from current dealership:
Thank you for your great feedback :)
May 28, 2018
Response from current dealership:
We have hundreds of all makes and models please check in often as we buy cars daily. If there's anything specific that you're looking for please let us know and we'll locate it for you.
May 28, 2018
Response from current dealership:
Thank you Guru!
May 24, 2018
Excellent communication.
May 28, 2018
Response from current dealership:
Thank you Michael!
May 23, 2018
Quick responses, respectful, got us the vehicle we wanted ansd worked cooperatively with our lender.
May 28, 2018
Response from current dealership:
Hi Michele, thank you for your great feedback!
May 21, 2018
Poor communication. One person claimed that my offer was way too low then continued to email me the other person said that they could possibly make it happen then never emailed me back. I'm guessing the car will sit at their lot for another 140 days.
May 22, 2018
Response from current dealership:
Hello Erin, thank you for your input. Sorry to hear we could not make the deal work for you. Wish you the best of luck in your car shopping experience.
May 14, 2018
Great
May 22, 2018
Response from current dealership:
Thanks Tony!
May 22, 2018
Response from current dealership:
Thank you for your great feedback!
May 22, 2018
Response from current dealership:
Thank you for your input!
May 11, 2018
Very professional. They gave me a carfax to help me sell my car privately.
May 22, 2018
Response from current dealership:
Thank you Jason, best of luck selling your car. Let us know if you need anything.
May 11, 2018
They are very helpful and tried to consider our background such as our movement.
May 22, 2018
Response from current dealership:
Thank you for your feedback, wish you all the best. Please let us know if we could be of further assistance.
May 22, 2018
Response from current dealership:
Thank you for your great feedback :)
May 10, 2018
My experience with Peggy was great (The salesman)
However the atmosphere that was created when I had to
talk numbers was by far the worst I've experienced.. The
General Manager had TERRIBLE customer skills. Very
short and to the point which is great but only seemed to
care about $ not the customer. He lied to me twice and
lied to my lender in order to see how much I was
approved for (I already inquired about how much the
purchase agreement would be for but he danced around
it and didn't tell me) He wanted to know how much I was
prepared to spend so that he could adjust how much he
wanted to charge for the car. Manipulative classic
dealership. I was even okay with the 175$ documentary
fee but over 1000$ for a title and "other fees" that's not
reasonable. I took my business elsewhere and as I was
driving back 5 hours to go home my bank called and
confirmed that the 1000$+ fee they wanted to charge had
no basis and that the titling would have been handled on
their end.
May 11, 2018
Response from current dealership:
Hello Brandon, sorry to hear that we could not make a deal with you. We wish you the best of luck with your car shopping.
May 9, 2018
Quick, open and detailed team members. Strongly recommend to visit their site.
May 11, 2018
Response from current dealership:
Thank you Jonathan!
May 7, 2018
Did not buy from them due to other circumstances, but they were very friendly and easy to work with. Would refer friends.
May 11, 2018
Response from current dealership:
Hello Jon, thank you for your input, please keep us in mind for the future. Have a wonderful weekend!
May 5, 2018
Terrible. I waited Hours for them to fix all the problems with the car that I found when I came and saw the car. I wanted an inspection done as well and to see the results. They didn't do one. I asked if the tires were good and they said yes. And they told me they were gonna clean it and rotate and balance the tires. They didn't clean it. And as I'm leaving I see the tail lights out. I take it to a maserati dealership near my home to get the light fixed and they did an inspection. They said the breaks and tires were terrible and needed to be replaced instantly which total to 5k. Also they told me they are stagger and can't be rotated. So I was lied to about that as well. Terrible experience.
May 7, 2018
Response from current dealership:
Hello Margaret,
We would like to help you address your concerns, please give our General Manager Sean a call at 224-217-5555 so we can go over your issues and help you address them accordingly.
Best Regards,
Jidd Motors Team
We would like to help you address your concerns, please give our General Manager Sean a call at 224-217-5555 so we can go over your issues and help you address them accordingly.
Best Regards,
Jidd Motors Team
They couldn’t find the keys to any of the cars, for a 32k car I was
looking at I would have ended up spending 42k and that’s including my
7k trade in and 5k cash! Rip off dealership!
May 7, 2018
Response from current dealership:
Hello Nadine,
I'm not sure I understand your concerns however if you can call me I would be glad to help you resolve your issues. I may be reached at 224-217-5555. Please ask for Sean I'm the General Manager here.
Best Regards,
Jidd Motors Team
I'm not sure I understand your concerns however if you can call me I would be glad to help you resolve your issues. I may be reached at 224-217-5555. Please ask for Sean I'm the General Manager here.
Best Regards,
Jidd Motors Team
I was there for an hour before I could test drive the car,they couldn't find the keys, had to move 2 other cars, couldn't find the keys for them either, etc. After my trade in of 7k and 5k down this car would have cost me 42K. I have excellent credit. I don't know about this place. I'll never waste my time on this dealership again.
May 7, 2018
Response from current dealership:
Hello Guru, sorry to hear about your recent experience and that you were unable to get your deal done. If you can give me a call I can look up your account and see exactly what transpired. You may reach me at 224-217-5545.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
May 7, 2018
Response from current dealership:
Thank you Landrover2000!
Apr 29, 2018
I will start by saying the car in the pictures did show up at my house. After the experience I had I was sure it was a scam. DONT BUY FROM THE DEALER!!! There are a lot of great deals out there stay away. Once they received my money nobody would call or text me back. It took almost 2 weeks to ship a car 1,000 Miles. Car was dropped off at 11:30 pm. There were multiples scratches in the leather seats that were painted over. TERRIBLE BUSINESS .
Apr 30, 2018
Response from current dealership:
Hello Blake, we have apologized to you numerous times as to your situation. We were in constant communication with you as to your particular situation. There were issues securing a transportation company going to your location. This is definitely not the norm however these situations do happen. We are sad to hear that after all we have done you would accuse us of concealing scratches in the leather. Everything was disclosed prior to purchase and you have signed off on it. We wish you the best of luck and hope you enjoy the car!
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Liked the car, and the deal they offered me in the end
was pretty good., but they were so dishonest, and
misleading about the fees they pad the contract with, I I
I was afraid to buy the car. Disrespectful when politely
pressed for details. “Stop it. You’re arguing over $20”.
Received an email after I walked out that I should
contact them because they had “great news”. I called
thinking maybe they’d give me a little more on my trade
in. They had nothing additional to offer! It was a
disingenuous trick to get me to return their call.
Apr 30, 2018
Response from current dealership:
Hello,
Sorry to hear you feel this way, we tried our best to assist you. Our vehicles are priced at highly discounted rates. We wish you the best of luck and thank you for your feedback.
Best Regards,
Jidd Motors Team
Sorry to hear you feel this way, we tried our best to assist you. Our vehicles are priced at highly discounted rates. We wish you the best of luck and thank you for your feedback.
Best Regards,
Jidd Motors Team
Apr 30, 2018
Response from current dealership:
Thank you for your feedback!
Apr 27, 2018
Very polite and looking forward to doing business in the future.
Apr 30, 2018
Response from current dealership:
Thank you for your great input, we look forward to assisting you in the near future.
Apr 30, 2018
Response from current dealership:
Thank you Guru!
Apr 25, 2018
Wonderful experience... they are all too good.
Apr 30, 2018
Response from current dealership:
Thank you Linda :)
Apr 30, 2018
Response from current dealership:
Thank you for your great feedback!
Apr 30, 2018
Response from current dealership:
Thank you!
Apr 30, 2018
Response from current dealership:
Thank you for your feedback, have a wonderful day!
Dealer responded promptly salesman was very honest took pictures send them to me was not up to my standards would definitely do business with them in the future it is refreshing to know there still salesmen out there with integrity
Apr 30, 2018
Response from current dealership:
Thank you for your detailed feedback, we look forward to assist you in the near future.
Apr 30, 2018
Response from current dealership:
Thank you for your input :)
Apr 30, 2018
Response from current dealership:
Thanks for your feedback!
Apr 19, 2018
Very prompt reply. Questions responded to in a very timely matter.
Apr 30, 2018
Response from current dealership:
HI Morten, thank you for your input, have a wonderful day.
Apr 16, 2018
I didn't get any feedback from them unless I asked my credit application took more than expected to complete. They were very professional when they answered i give them that. I'll think about twice if i have to finance a vehicle with them
Apr 17, 2018
Response from current dealership:
Hello Anthony, sorry to hear abou.
t your recent experience. If you have a few minutes to talk please give me a call so I can find out more detail in regards to your experience. You may reach me at 224-217-5545.
Thanks,
Rob
t your recent experience. If you have a few minutes to talk please give me a call so I can find out more detail in regards to your experience. You may reach me at 224-217-5545.
Thanks,
Rob
Apr 16, 2018
Transferred to theee different people and still wasn’t the right person.
Hung up and bought locally.
Apr 17, 2018
Response from current dealership:
Hi Brian, sorry to hear about your recent experience however we were experiencing phone issues during that time. We are happy to hear you bought something locally. Congratulations and best of luck!
Apr 15, 2018
Stated car is in pristine conditions but would not repair items
discovered at inspection by Lexus Services Department. Both rear
wheel tires are bald and below legal limit, one front wheel is 1/32” from
replacement, rear wheels need alignment, missing 4 lug nuts & key set,
and need new battery. Dealer estimated $1500 repair. Jidd offered
$1000 worth of repair and I pay for difference. I asked for $1000 credit
instead and was told by Jitt that repair only cost them $500 and would
only provide $500 credit.
Apr 16, 2018
Response from current dealership:
Hello, As we already stated you may bring the vehicle back to our Service Department and we will address your issues at a discounted rate.
Apr 16, 2018
Response from current dealership:
Thanks Della
This dealership was very unprofessional and rude!!! They told us everyone looked great, we were approved for financing and then the next person tells us we have to have
$18,000 down on the vehicle and he had no idea why the first salesperson said we were approved!!
Apr 16, 2018
Response from current dealership:
Hello, we understand that everyone's situation is different and it's ultimately up to the lending institution to make the decision weather you get approved or not. Sometimes it's out of our control however we strive to help you get approved. Unfortunately not everyone is approved and we apologize for the inconvenience this may have caused you.
Apr 13, 2018
Response from current dealership:
Thank you for your feedback, please check out website as we added more vehicles.
Apr 11, 2018
They were quick in response, professional in conversation, and friendly with information.
Apr 13, 2018
Response from current dealership:
Thanks for the feedback Brian.
Apr 11, 2018
Called on vehicle. Prompt return call. Helpful with great follow up. Purchased vehicle closer to home.
Apr 11, 2018
Response from current dealership:
Thank you for your great feedback!
Shady business practice... "Tread Lightly"
I arrived at the scheduled time of 11:00 am to test drive a Lexus GS 350
posted on their website. When I arrived, I was told that the car was not
available because it was in the shop to have a recall on a sensor fixed. I
even confirmed with them an hour before the appointment that I was
coming in, yet they still failed to inform me the car was unavailable! What a
complete waste of time!
A sales manager apologized for the inconvenience, and explained that the
customer representative I spoke with had no way of knowing the car was
not available to test drive. REALLY? DO THEY EXPECT ME TO BELIEVE
THAT A CAR DEALERSHIP HAS NO WAY OF KNOWING THAT A CAR IS
AVAILABLE TO TEST DRIVE!!!???
The sales manager even asked me if I wanted to put down a non-
refundable deposit on the car. Obviously I refused.
A reasonable car dealership would be honest to their customer if a car is
unavailable instead of having them come in anyways to try and sell a
different car than what you came in for in the first place. This is a shady
business practice if you ask me.
I don't trust Jidd Motors, and if you decide to do business with them, I
suggest you "Tready Lightly"..
Apr 11, 2018
Response from current dealership:
Hello Vince,
We do apologize for the inconvenience that this have may caused you. We strive to provide the best possible customer service for all of our customers. We do have a large inventory of vehicles and the sales representative was not aware that the car was pulled in for service. We do have 14 different Lexus GS 350 models to choose from. If you're still in the market we would be honored to show you the ones we have in stock.
Best Regards,
Jidd Motors Team
We do apologize for the inconvenience that this have may caused you. We strive to provide the best possible customer service for all of our customers. We do have a large inventory of vehicles and the sales representative was not aware that the car was pulled in for service. We do have 14 different Lexus GS 350 models to choose from. If you're still in the market we would be honored to show you the ones we have in stock.
Best Regards,
Jidd Motors Team
Apr 8, 2018
They are good but they turn me down
Apr 11, 2018
Response from current dealership:
Sorry to hear that we were unable to assist you, if you have a few minutes and wish to discuss further you may give me a call at 224-217-5545 so I can see if there's anything else we can do.
Thanks,
Rob
Thanks,
Rob
Apr 3, 2018
Contacted dealer for info, but dealer did not return any follow-up besides the generic automatic email reply. I bought a Subaru from another dealer.
Apr 4, 2018
Response from current dealership:
Hello Herman, thank you for your feedback. If you would be so kind to contact me directly so I can get your full name this way I can look you up and see what transpired I would greatly appreciate it. You may reach me at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
Apr 3, 2018
Helpful, quick reply. Thanks.
Apr 4, 2018
Response from current dealership:
Hi Steph, thank you for your feedback.
Apr 2, 2018
Very responsive and well-organized dealership. Super professional team.
Apr 4, 2018
Response from current dealership:
Thank you for your great feedback.
Mar 29, 2018
Response from current dealership:
Hello Azmadthai, Sorry to hear about your experience. If you have a few minutes I would like to learn more about your situation so I can help you address it. Please give me a call at 224-217-5545 so I can further assist you.
Best Regards,
Rob
Best Regards,
Rob
Mar 28, 2018
I have not been able to speak with them yet but they have contacted me several times
Mar 29, 2018
Response from current dealership:
Hello Asia, were you able to speak with one of our customer representatives? If not you may reach out to me and I will get you in touch with someone that will be able to assist you.
Thank you!
Rob
Thank you!
Rob
Mar 29, 2018
Response from current dealership:
Thank you David, we value our customer feedback.
Mar 27, 2018
Overall very good. I was looking for the Limited model, they only had XLE
models.
Mar 29, 2018
Response from current dealership:
Thanks Daniel
Mar 26, 2018
I purchased a 2016 Chevy Cruze from Jidd Motors on 3/23/18. I originally wanted to stay away from purchasing my new car with a dealership, but it ended it being a nice experience. My salesperson was Karim, he was extremely nice, helpful, and very attentive. I would absolutely recommend Jidd Motors to anyone. Along with their competitive pricing, they offer post purchase benefits!
Mar 26, 2018
They told me they where going to take a look at the shake???
Well it was gone an hour&1/2 after final papers where signed. BC i figired they where fixing it!!! I drove away bc I had to get my son from after school.Wish i could of turned around! I called the next day AM and now almost a week later Im nervous to drive my son long distants.
Nope nope nope now no ones calling back.
I will say i dont have the best credit and they got me a very expensive loan which i was nervous about getting anything...
So I probably as of now would never ever go there again. UNLESS the guys make the mutha not shake like it does.
Im a single mother that got had by the crooked saleman... Awesome
Mar 29, 2018
Response from current dealership:
Hello Mell, we see that you have some concerns that need to be addressed. Please give our General Manager Nick a call at 224-250-2222 and he will be able to assist you with resolving your issue.
Thank you,
Jidd Motors Team
Thank you,
Jidd Motors Team
Mar 26, 2018
Contacted me. They were very persistent on letting me know the car was available and that they were willing to help. Nice people. Unfortunately I got my car from someone else already
Mar 24, 2018
They replied promptly and I am still considering their car!
Mar 21, 2018
Haven't completed my experience with Jidd Motors yet, but thus far I have not been impressed. Their estimate of my trade-in value was very low and they could not justify how they arrived at the number. I am not sure I will do business with them.
Mar 15, 2018
Quick in contacting us
Mar 12, 2018
Awsome
Mar 15, 2018
Response from current dealership:
Thanks Mike!
Salesman told me on video there were two keys and nothing wrong. I got one key and several issues. Battery died within 30 minutes of receiving it and had rust stains on
wet carpet under cheap floor mats in the cargo area. I called and email and nothing, they clearly don't care (bought in Dec. 2017). Look at negative reviews on Yelp and
BBB, I am not the only one. NOT A LUXURY DEALERSHIP! BEWARE OUT OF STATE buyers, if you buy then verify EVERYTHING. Process slows down as soon as they
have your money. It took a week to get my auto delivered.
Mar 15, 2018
Response from current dealership:
Hello GuruZ83WX, Sorry to hear that you were not satisfied with your purchase. Please give me a callback so I can learn more about your experience. You may reach me at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
These guys are something else. They act like there's 8k difference between
my trade and the vehicle I want, but when they write it up all the sudden it's a
12k difference! You gotta be kidding me. No point in talking after tactics like
that. Pretty sure it doesn't cost 4k to title, plate, and tax a vehicle. Unless
you're here of course.
Mar 15, 2018
Response from current dealership:
Hello Guru MMT7, Sorry to learn about your experience. We strive to provide the best possible customer service to all of our customers. Please give me a call so I can learn more about your situation so we can improve our service in the future. You may reach me at 224-217-5545.
Mar 5, 2018
Response from current dealership:
Thank you for your feedback.
Feb 28, 2018
I was very happy with the entire service that I received. From the sales
person, and the other guys that talk to me. after the sale was finalized,
three days later I received a text from the sales person, asking me to stop
by, because my monthly payment was low than what I signed. They could
easily leave as it was, again, I was very surprise that they ask me to get
back, because my payment is less that what we agreed.
Great guys, no pressure from the sales person. As everyone have a bad
impression of car salespeople. It was not my case. Thank you.
Mar 5, 2018
Response from current dealership:
Hello Jose, thank you for your detailed feedback. We are happy to save our customers money, happy to hear that you got a great deal. Thank you for you business and look forward to serving you in the near future.
Mar 5, 2018
Response from current dealership:
Hello Guru, thank you for your feedback. Which car were you inquiring about? Please give me a call so I can assist you further. You may reach me at 224-217-5545.
Thanks,
Rob
Thanks,
Rob
Long story short, I drive an hour to look at a 2013 Chrysler 300 srt8, I did have an appointment for this. When i show up they tell me it's been in service all day and should be ready in about a week. I never got a call back
Mar 2, 2018
Response from current dealership:
Hello Brandon, we apologize for the inconvenience this may have caused you. If you're still in the market for a vehicle please give me a call and I will ensure you get the best possible treatment as well as a great deal! Thank you and look forward to assisting you with your purchase. I may be reached at 224-217-5545.
Best Regards,
Rob
Best Regards,
Rob
Feb 24, 2018
Professional..........Informative
Mar 2, 2018
Response from current dealership:
Donald, Thank you for your feedback!
Wost expierence ever. Soci had an appointment about a car and once I get there they have ot sold already and that was with in 3 hours time. They comtinue to try to make me purchas a car that I dont have any intrest in and 2x the amount that I wanted to spend for the car that I wanted. So I look at this car and ibcouldnt even get in the driver side door it had no handle. The check engine light was on glove box fell on the floor. And countless other problems with the car. I recommend going some where else for a car. Look at all the other reviews its yhe same rhing over and over.
Mar 2, 2018
Response from current dealership:
Hello Matt, we apologize for your recent experience. If you have a few minutes please give me a call directly so we can learn more about your experience to improve our process. You may reach me at 224-217-5545. Look forward to your call.
Thanks,
Rob
Thanks,
Rob
Feb 19, 2018
Good deal, Great People, Great Experience
Came in to test drive one car and drove home in another! After listening to what we were looking for, Stuart recommended a vehicle in their inventory that met almost all of our criteria. Adam, Louie and their service teams heard and addressed our concerns as promised. This family owned business proved that they are driven to provide customer satisfaction.
Mar 2, 2018
Response from current dealership:
Hi Guru, happy to hear about your wonderful experience and we thank you for your business.
Best Regards,
Jidd Motors Team
Best Regards,
Jidd Motors Team
Mar 2, 2018
Response from current dealership:
Look forward to your visit.
They showed me another 2014 but a much better deal, however, didn't want
to give me even close to what my car was worth and my bank wouldn't accept
the upside down buy-out.
Feb 8, 2018
Response from current dealership:
Sorry to hear it did not work out this time around. Look forward to another opportunity in the near future.
Best of luck!
Jidd Motors
Best of luck!
Jidd Motors
Feb 2, 2018
Super unprofessional. Salesmen are very slimy.
Straight up lied about features. Warning, do not
go here!
Sold car from underneath me. Came to find out
later that they lied about the car being certified.
Overall very bad experience.
Feb 8, 2018
Response from current dealership:
Hello Vito, sorry to hear about your experience. We strive to provide the best possible customer service to all of our customers. If you have a few minutes to talk please give me a call so we can learn from your experience and improve. You may reach me at 224-217-5545.
Best Regards,
Customer Relations Manager
Rob
Best Regards,
Customer Relations Manager
Rob
Negotiations tactics was unprofessional:
1-Sales agent waited on till I was out of the door, driving out of the parking lot to conclude on my asking price.
2- Sales Agent changed the goal post as to what was agreed upon the night before to include a heated seat in the deal he gave .
Feb 2, 2018
Response from current dealership:
Hello Guru5SW97, please give us a call and ask for Tony our GM so we can lookup your deal and address your issues. You may reach him at 224-250-2222.
Best Regards,
Jidd Motors
Best Regards,
Jidd Motors
Jan 30, 2018
Sam and Frank and Adam were the best, loved it!!
I walked in, they treat me ok.
But they try to convince me to finance part of it so that they can add bumper to bumper and other coverage to protect the inside of the car they said, a total of $4,800.
I went back to pay off 2 days later with cash in hand but they refuse to take out one of coverage of $2,300 because they said at first it's a dealer's fee,then we started arguing and then they said it's a fee of a layer of spray protection that they apply to the car.
So I ended paying $2,300 on top of the car price.
Jan 31, 2018
Response from current dealership:
Hello GuruZNWWM, we see that you have some questions in regards to your purchase we would be happy to answer any concerns you may have. Please give us a call and ask for Tony our GM 224-250-2222.
Thank you!
Thank you!
Jan 28, 2018
A zillion emails even after I said I already purchased a vehicle.
Jan 31, 2018
Response from current dealership:
Hello JP, please provide me your email address so we can remove you from our mailing list.
Jan 27, 2018
The worst car dealer ever I have appointment to buy a car I called them on the before I head out I asked them is the car still available when I get there they sold the car so I try to go back home but they promised they will help me but the try to trick me they are money hungry liers
Jan 29, 2018
Response from current dealership:
Hello Sami, sorry to hear about your experience. My name is Rob and I'm the customer relations manager here at Jidd Motors and I would like to learn more about your experience. Please give me a call at 224-217-5545.
Thank you!
Thank you!
Jan 29, 2018
Response from current dealership:
Thank you for your feedback!
Waste of time here...they will say anything to get you in the door. Service area is way too small, cars were backing up constantly, customers were yelling at the managers...straight out of a movie scene it seemed like.
Jan 29, 2018
Response from current dealership:
Hello Zoolio74, sorry to hear about your experience. My name is Rob and I'm the customer relations manager here at Jidd Motors and I would like to learn more about your experience. Please give me a call at 224-217-5545.
Jan 12, 2018
They responded in a timely and professional manner, great experience
Jan 29, 2018
Response from current dealership:
Thank you for your great feedback!
Jan 11, 2018
Straight forward transaction.
Jan 29, 2018
Response from current dealership:
Hello Grainne, Thank you for your great feedback.
Jan 5, 2018
They are lying people special luka he told me the car was still available to buy after my long drive to the car lot he told me that he sold the car 10 Minutes before I got there,so don’t buy from this people
Jan 8, 2018
Response from current dealership:
Hello Guillermo, sorry to hear about your experience, my name is Rob and I'm the Customer Relations Manager here at JIdd Motors and I would like to learn more about your recent experience and see what we can do to improve our service going forth. Please give me a call directly at 224-217-5545 so I can learn more. Thank you and look forward to your call.
Jan 4, 2018
Jidd Motors contacted me immediately. They honored their price on
CarGurus which was well below market value and a "great deal". They also
gave me a great price on my trade-in.
Jan 8, 2018
Response from current dealership:
HI Rae, thank you for your great feedback.
Always kept in touch and was very helpful in trying to sell this car. We decided to not get the car in the end
Jan 8, 2018
Response from current dealership:
Hi GuruZYC25, thank you for giving us the opportunity. We hope to serve you in the near future.
Dec 29, 2017
Responded immediately. Ended up purchasing a car closer to home.
Dec 29, 2017
Response from current dealership:
HI Sheri, thank you for your feedback and congratulations on your purchase!
Dec 28, 2017
Great communication. We ended up buying a different brand, but still very professional and respectful people. Would consider them for future purchases.
Dec 29, 2017
Response from current dealership:
Hi Marek, thank you for your candid review we appreciate you checking out our inventory and we look forward to serving you in the near future.
Dec 26, 2017
This car was listed one day before my schedule appointment. I confirmed n reconfirmed the appointment time the day before and in the morning of the appointed date. The dealer confirmed the time and we were good to come and test drive 2 hours before the appointed time.
When I arrived the half hour before the appointed time, two different sales told me twice it was sold and it was being picked up this morning.
I waited until the appointed time. I could not meet the sales person that I was supposed to see. So I left from the dealership. He called me about 2 hours later saying he was still waiting for me. Either he did not know what had gone on or the car was pulled off from the market.
Unfortunately, I made the 7 hr road trip (both ways) for nothing.
Dec 27, 2017
Response from current dealership:
Hello Parker,
I'm really sorry to hear about your recent experience. Please give me a call so I can find out who you spoke with so I can learn from your unfortunate experience and prevent this from happening in the future. We sell hundreds of cars per month and at times things fall through the cracks. You may reach me directly at 224-217-5545. Look forward to your call.
Thanks,
Rob
Customer Relations Manager
I'm really sorry to hear about your recent experience. Please give me a call so I can find out who you spoke with so I can learn from your unfortunate experience and prevent this from happening in the future. We sell hundreds of cars per month and at times things fall through the cracks. You may reach me directly at 224-217-5545. Look forward to your call.
Thanks,
Rob
Customer Relations Manager
Dec 25, 2017
They worked with me on price & expedited the process flawlessly.
I will go back again for sure.
Dec 24, 2017
Very helpful
Dec 21, 2017
Nice people to communicate over email.
Dec 19, 2017
My salesman was courteous and helpful. Told him what i was looking fpr and within a day or two he found what i was looking for in my price range!
Dec 19, 2017
Response from current dealership:
Hello James, thank you for your great feedback, we wish you and your family Happy Holidays!
--------Deal with caution and Smartness - Do not be taken by surprise----
Sales guys were pretty good in showing the cars, explaining the features etc.
Apart from that the advertised price is not the actual price that you will pay (which does not include documentation, title, taxes which are known to the buyer), dealership adds an additional $1495 as VIP Package which is absurd after you are ready to finalize the car. Unfortunately, I did shell out that additional amount just so my spouse can be happy. I have never come across such type of gullible transaction where they advertise below market value and add an additional $1500 saying it’s VIP package.
On the other note the 30-day money back Guarantee is a SHAM because the title that is issued when you purchase the car will take 30 days for your financial institution to receive and without that they cannot exchange. By then your 30-day exchange time has passed and the mileage will increase by 1000 miles if you drive, which both are the conditions for exchange.
Overall the dealership sales man was quite friendly but taking customers for a ride by adding the additional amount (VIP Package $1500, which I do not need) is unacceptable.
As for the standard accessories that come with a used car, they do not have a clue (They gave me just one key for a Mercedes). They do not use or know of Garage door opener, home link on a Mercedes model, which is a shame.
Solution, if you still want to buy a car from this dealership:
Remember to ask for a minimum of Two Keys plus any additional accessories that they advertised including but not limited to mats, keys, home link, warranty, car fax etc. Ensure you check the list before even considering to buy the vehicle from this dealership.
Don’t expect to exchange or return the vehicle, it’s not possible, ensure you like and want to keep the car 100%.
I hope this review helps others.
Dec 13, 2017
Response from current dealership:
Sorry to hear about your dissatisfaction with our fees and service however we do have to cover many processing fees in order to finalize your transaction. The 30 Day Price match and return guarantee is in place so you can feel confident purchasing the vehicle and you do have a chance to return. We have done many returns and exchanges for our customers over the years. We have hundreds of satisfied customers and we strive to always help our customers in any way we can. As you know these are pre-owned vehicles and some of them come with only one key. If you wish we can help you get an additional
More ...
Dec 6, 2017
They contacted quickly and were very courteous
Dec 13, 2017
Response from current dealership:
Thank you Kimberly!
Nov 30, 2017
Very responsive! Called me within minutes of submitting an inquiry. Several
calls for follow up.
Dec 13, 2017
Response from current dealership:
HI Rich, thanks for your feedback.
Nov 22, 2017
They contacted me almost immediately after my initial request for information but they were slow to respond after. I had to call twice to get a response to my offer.
Dec 13, 2017
Response from current dealership:
HI Joe, thank you for your feedback, we will use your constructive criticism to improve our service. We always strive to respond to all our customers in a timely manner.
Nov 22, 2017
Great place , great people!!
5 stars all the way !!!!
Dec 13, 2017
Response from current dealership:
Thank you!
Nov 12, 2017
Jidd responded in a timely matter and asked if I had any further questions .
Dec 13, 2017
Response from current dealership:
Thanks for the feedback Andre.
Nov 9, 2017
Couldn't agree on numbers. Good staffbtho
Dec 13, 2017
Response from current dealership:
HI Ryan, thank you for your candid feedback. Hope we can do business in the near future.
Dec 13, 2017
Response from current dealership:
Thank you!
Horrible!!! I only left one star because it wouldn’t let me leave none! I was put through a horse and pony show for almost 14 Days by salesman Jeff & I was told that I was approved when I wasn’t. I was the one following up. They kept raising the down payment I needed when I agreed to the 22k and said send me the terms let’s do it. I’m told I’m not approved and if I could put down 30k (more than half the cost of the car) AND on DIFFERENT car NOT the one I’d been working to get for two weeks they’d be able to help me! ARE YOU KIDDING ME!!!! I make a healthy six figures and I was upfront about my credit concerns due to a divorce I’m going through. I was assured by Luca sales manager “they could read between the lines and not to worry”! They exihibited the true used car salesman tactic. Slimmy!!! They’re liars, the good credit bad credit slogan it’s nothing more than a gimmick, there’s a lack of integrity and I would never do business “Jip” Jidd Motors!
Oct 30, 2017
Response from current dealership:
Hello GuruD1NMS, We tried our best to get you approved however it's not up to us it's up to the banks! No banks wanted to issue you a loan because of your situation. Again we're sorry we were unable to help you. Wish you the best of luck!
Great service and selection. Sales person very thorough and enjoyable. Let
him know I was looking at three models from three dealers prior to finalizing
my decision on a Mercedes S 500 4 Matic. He pressed a little, as did the
floor sales manager - but both were simply trying to close a deal, and the
conversation was friendly, and not forceful or uncomfortable. Overall a very
good experience, and I would recommend without a doubt.
Dec 13, 2017
Response from current dealership:
Hi Patrick, Thank you for your detailed feedback.
Love this dealership. Ken Janczak was amazing! He was very helpful, and
totally understanding in every detail. Ariel Saxon was our other
representative and was extremely helpful as well. Both always got back
with us or let us know if Jidd needed anything. I would highly recommend
this dealership.
Dec 13, 2017
Response from current dealership:
Thank you for your great feedback!
Oct 20, 2017
I had a great experience when I went and I love my car
Dec 13, 2017
Response from current dealership:
Thank you for your feedback and congratulations on your car!
The customer service at Jidd Motors was impeccable! Our salesman, Frank Longo was awesome to work with. We would highly recommend Jidd Motors to anyone looking for a great deal with customer service to match!
Oct 19, 2017
Response from current dealership:
Hi Jenny,
We appreciate your great feedback. Thank you!
We appreciate your great feedback. Thank you!
Oct 19, 2017
Response from current dealership:
Thank you for the great feedback!
Oct 14, 2017
Did not buy from them but they had a great response and follow up.
Oct 19, 2017
Response from current dealership:
Hi Armando, we value your feedback and we look forward to doing business with you in the near future.
Oct 12, 2017
Made an appointment. Drove 45 minutes. Found out after waiting for 20 minutes, with no staff contact, that the vehicle wasn't even on the property. After 10 more minutes of waiting, i finally left. Was contacted by the staff after leaving, with empty promises, and being asked to come back after i was already 25 minutes away. Terrible experience, poor customer service, lack of integrity in communication. I would not recommend the dealership to anyone with a sense of expectation.
Oct 12, 2017
Response from current dealership:
Hello Stacy,
My name is Rob and I'm the Customer Relations manager here at Jidd Motors and I'm sorry to hear about your recent experience. I can assure you that this is not the norm as we strive to provide the best possible customer service to all our customers. We have a large inventory of vehicles available and sometimes the vehicles may be at one of our offsite locations. If you have a minute please give me a call directly so I can personally assist you. You may reach me at 224-217-5545. Thank you and look forward to your call.
My name is Rob and I'm the Customer Relations manager here at Jidd Motors and I'm sorry to hear about your recent experience. I can assure you that this is not the norm as we strive to provide the best possible customer service to all our customers. We have a large inventory of vehicles available and sometimes the vehicles may be at one of our offsite locations. If you have a minute please give me a call directly so I can personally assist you. You may reach me at 224-217-5545. Thank you and look forward to your call.
Oct 11, 2017
A pleasant experience with the sales person, very luxury place euro a lot of high end vehicles to choose from
Oct 9, 2017
Response from current dealership:
Thank you for your feedback!
Sep 24, 2017
Stellar customer service! Their used cars are in pristine condition. They don't but just anything; they buy only the best, cleanest cars. I looked at a BMW on their European import side; unfortunately, they just didn't have what I was looking for. But they are trying to locate one for me. These cars will leave you scraping your chin off the ground. Strongly recommend purchasing from here.
Oct 9, 2017
Response from current dealership:
Hello Kdub,
Thank you for your great feedback, we look forward to serving you in the near future.
Thank you for your great feedback, we look forward to serving you in the near future.
Oct 9, 2017
Response from current dealership:
Thank you for your feedback Jose.
Oct 9, 2017
Response from current dealership:
Thank you!
Sep 8, 2017
Responded quickly and answered my questions.
Oct 9, 2017
Response from current dealership:
Thank you for your feedback!
Vehicle history shows that the vehicle I was interested in had
previously been junked so I made an offer based on estimated
value. The salesman that contacted me was pushy and rude. I
gave him my final cash offer and he said "well, couldn't you finance
the remainder? Or do you have a friend you could borrow it from?"
I was like "I have enough in my bank account to buy a brand new
Porsche if I wanted to but that's beside the point: this car is not
worth what it's listed for"
Just pushy and I didn't even get to the lot yet.
Sep 4, 2017
Response from current dealership:
Hello Phiske,
My name is Rob and I'm the customer relations manager here at Jidd Motors. I would like to hear more about your experience as well as who was the salesman? Please give me a call at your earliest convenience so I can address your issues. You may reach me at 224-217-5545. Thank you!
My name is Rob and I'm the customer relations manager here at Jidd Motors. I would like to hear more about your experience as well as who was the salesman? Please give me a call at your earliest convenience so I can address your issues. You may reach me at 224-217-5545. Thank you!
Aug 29, 2017
I went to dealer. Put deposit on a car on 8/18 and then decided not to buy. I am still waiting for return of my deposit.
Aug 30, 2017
Response from current dealership:
Hello David,
We need to get your full name to lookup your account and process your refund. Please contact me at 224-217-5545 so we can get your deposit credited.
We need to get your full name to lookup your account and process your refund. Please contact me at 224-217-5545 so we can get your deposit credited.
Aug 28, 2017
Poor experience. I asked the sales man to show me the inside of the vehicle, and didn't only because I stated I wasn't ready to test drive. His name is Frank.
Aug 30, 2017
Response from current dealership:
Hello Manny,
We do not see you in our system and after speaking with Frank he does not recall your visit. Please give me a call so I can learn more about your experience. You may reach me at 224-217-5545.
Thank you,
Rob
We do not see you in our system and after speaking with Frank he does not recall your visit. Please give me a call so I can learn more about your experience. You may reach me at 224-217-5545.
Thank you,
Rob
Aug 22, 2017
Great customer service
Aug 30, 2017
Response from current dealership:
Thank you for your feedback Toni
Aug 30, 2017
Response from current dealership:
Thank you for your great feedback Tom!
after confirming the appointment and following up with 3 calls , I didn't find the car in the showroom, it was sold !
I think they should do better updating their systems
Aug 30, 2017
Response from current dealership:
Hello Guru,
We sell hundreds of cars per month and unfortunately the system has some delays in updating. We're working on getting this issue resolved. Sorry about your experience and if you're still in the market I would like to personally assist you. You may reach me at 224-217-5545.
Thank you,
Rob
Customer Relations Manager
We sell hundreds of cars per month and unfortunately the system has some delays in updating. We're working on getting this issue resolved. Sorry about your experience and if you're still in the market I would like to personally assist you. You may reach me at 224-217-5545.
Thank you,
Rob
Customer Relations Manager
Aug 6, 2017
Contacted me quickly. Answered all my questions.
Aug 30, 2017
Response from current dealership:
Thank you Jack!
Aug 1, 2017
called me to go look at the car but when i got there the car was no where to be found
Aug 30, 2017
Response from current dealership:
Hi Erik,
Sorry to hear about your recent experience, if you're still in the market feel free to call me and I will personally locate the car you're looking for. You may reach me at 224-217-5545
With Gratitude,
Rob
Customer Relations Manager
Sorry to hear about your recent experience, if you're still in the market feel free to call me and I will personally locate the car you're looking for. You may reach me at 224-217-5545
With Gratitude,
Rob
Customer Relations Manager
Jul 14, 2017
i was BLESSED with a wonderful saleman.. i hope am spelling name right
MR.FARHON and his brother was a great pair that was BLESSED to get
things done.. the management is also outstanding,very HELPFUL... I
STRONGLY SUGGUEST TO VISIT JIDD MOTORS....
Aug 30, 2017
Response from current dealership:
Hi David,
Thank you for your detailed review and congratulations on your purchase.
We look forward to serving you in the future.
Thank you for your detailed review and congratulations on your purchase.
We look forward to serving you in the future.
Jul 14, 2017
Liar, cheater and did not deliver as promised. Recently I bought car from them. Before buy the car, they promised they fix few issues. They never did and moreover asking more money to fix the issue. I will never buy any car from them in my lifetime.
Jul 20, 2017
Response from current dealership:
Hello Jaina,
Sorry to hear about your recent experience. Please give me a call so I can address all of your concerns and see how I can help you get a swift resolution. You may reach me at 224-250-2222 and ask for Jayson.
Sorry to hear about your recent experience. Please give me a call so I can address all of your concerns and see how I can help you get a swift resolution. You may reach me at 224-250-2222 and ask for Jayson.
Jul 10, 2017
excellent
Contacted this dealership 3 times!!!
Dealer list car online with NO pictures.
Asked 3 times for pictures. Over 1 week period.
Each time was told, a Sales rep will contact me.
"NO REPLY OR CALL BACK!" Dealership is 45 min drive with a car and I don't have a car, so pictures are essential before I RENT a car to take a test drive! Not good business, will take my money elsewhere.
Jul 20, 2017
Response from current dealership:
Hello Ricolemanjr,
We are really concerned with your review and would like to get some more information to help us better understand your issue. If you would be so kind to give me a call so I can use this information to improve our service. You may reach me at 224-250-2222 and ask for Rob.
We are really concerned with your review and would like to get some more information to help us better understand your issue. If you would be so kind to give me a call so I can use this information to improve our service. You may reach me at 224-250-2222 and ask for Rob.
Jul 8, 2017
They were on the ball and my salesman Farhan was very helpful and patient. Overall a great experience. I would definitely recommend these guys
Jul 6, 2017
They try their best to help
Jun 18, 2017
very friendly, and prompt.
Jun 2, 2017
Buying a car is usually a painful experience. I have to say the purchase
of this vehicle went quite smoothly. It went quick for following reasons;
there was no room for negotiation even thought we had no trade in and
we were paying cash, therefore it was an easy straight forward sale for
Jidd Motors. and a quick purchase for us. Not sure how it would have
gone if we would have had a trade in, we would have had to apply for
financing and we would have been trying to negotiate the price more
than we did. The sales person was very easy to work with, but once
again, it was an easy transaction.
May 26, 2017
Excellent
May 18, 2017
Very courteous and understanding of my busy schedule, and working with me to try and get me the best deal they can.
May 9, 2017
Good service. Need to improve transportation time estimates.
Apr 28, 2017
good persons and experience
Apr 19, 2017
Pretty easy to make a deal with this dealer! I bought this car yesterday. Nice salesman great sales manager. Would buy from them again!
Apr 13, 2017
They we helpful and quick to return my call. The only issue was about the
suv I was interested in buying. From their pictures, it looked very well
maintained. But when I asked more pictures, they sent me a picture of a
some damage on the wheel well. This picture should have been on the
website pictures because I would not have called them if I had seen it.
I went there the experience while there was good, I don't think they understand that people shop and they are the type that if you don't buy right then and there they will promise to call find you what you want, clean a cars interior that was bad and then they won't call until you say something to someone else about your experience. I had high hopes after leaving dealership but was totally let down. I do not reccomend going here at all.
Apr 6, 2017
Consistently followed up even though no purchase made.
Apr 6, 2017
very good
Apr 4, 2017
Dealer very responsive and kept in touch
Apr 4, 2017
Price they quoted was not what they
have on CarGurus or there website
1. Made visit to investigate 2014 ES 350. They would not
negotiate on price, which was more than I would spend
2. I received an email inviting me back. I explained that if they
would consider their listing price "out the door" and could
beat the APR I received from an online bank, I would be
interested.
3. Igor responded "come in and we'll check your credit"
4. My credit rating is very high (728) and I came to the
dealership
5. NO negotiation whatsoever. Igor wasn't on the premises. I
spoke with another sales person and a manager. They
attempted to sell me on another model.
6. Waste of two hours
7. They called me back the next day to "negotiate". Why
didn't they negotiate when I was on the premises???
8. I've read that this is a glorified used car sales lot on
CarGurus - should have paid attention to those reviews. Don't
make the same mistake that I did!!!!
Mar 24, 2017
Helpful and professional.
Mar 22, 2017
It was great experience. The problem I had was I went
for the ACURA MDX... they told me on the phone 30
mins before I arrived that the ACURA that I was looking
for was ready for a test drive. I get there to only find out
that the Acura that I specifically told them I was looking
at was "gone" It wasn't there any longer.... "sold". So
then it went from me about to leave to them trying to
sell Me the the Acura 2009 for $15,000. Now that's a
big difference in amounts that I was looking for. But the
guy was nice and told me he would work with me. Long
strong short. I was there for 3 hrs. Thinking I could
possible get the Acura MDX. To only find out they want
a to sell me a Hyundai!!!! And for a bigger amount a
month then what I told them... very nice people, but I
wasn't satisfied with the Acura that I wanted wasn't
here any longer. And what's funny is the Acura that I
was looking for is still on the list of sells!!!!!!! Smh!
Mar 17, 2017
Very good experience. Knowledgable
sales people. Not high pressure. Vehicle
was nicer than described.
Mar 24, 2017
Response from current dealership:
Hi Lisa,
Thank you for your great feedback.
Thank you for your great feedback.
Mar 13, 2017
Good response vehicle was sold before I could
make offer.
Mar 24, 2017
Response from current dealership:
Hi Frank,
Thank you for your feedback.
Thank you for your feedback.
Mar 13, 2017
JIDD Motors is strictly a used car dealership with many auction block
vehicles of better than average condition. They claim to be a "no
haggle" dealership, but in actuality will bargain to get their desired price.
Quite high pressure in some aspects [do not let them get the keys for
your trade-in]. Buyers should be aware that JIDD will haggle, and not to
let the initial price be the final price. As a used car dealer, JIDD does
not always have access to the very pricey second vehicle key/fob, and
that in some cases there is no paperwork nor owner's manual, that also
will be necessary later. I was treated fairly and with decent respect, but
potential buyers should be aware that the dealership has extra - add-on
costs [$800 plus] which will increase the delivered price. Definitely not
the place for the amateur car shopper. Be aware that you are dealing
with experienced and aggressive managers that will attempt to do some
arm twisting. Overall acceptable, only if one has had experience with
this type of management.
Mar 24, 2017
Response from current dealership:
Hi Jack,
Thank you for your feedback, we strive to provide the best possible customer service in all cases. We will use your feedback to improve our service.
Best Regards,
Jidd Motors
Thank you for your feedback, we strive to provide the best possible customer service in all cases. We will use your feedback to improve our service.
Best Regards,
Jidd Motors
Mar 13, 2017
Very unprofessional. Made an appoint to view a
car only to get there to find out they sold it. I was
not emailed or contacted to let me know. I wasted
an hour of my time
Mar 24, 2017
Response from current dealership:
Hi Dennis,
We apologize for this inconvenience, we are addressing this issue internally to avoid such mishaps in the future.
Best Regards,
Jidd Motors
We apologize for this inconvenience, we are addressing this issue internally to avoid such mishaps in the future.
Best Regards,
Jidd Motors
Mar 24, 2017
Response from current dealership:
Hi Auris,
Thank you for your feedback.
Thank you for your feedback.
Mar 8, 2017
Pros-
Great dealership. Lots of perks when purchasing
from this dealership. Red carpet treatment while
in the dealership.
Cons
Ran credit after we requested them not to and
said they didn't otherwise would have gave them
5 stars
Mar 24, 2017
Response from current dealership:
Hi Kiowa,
Thank you for your valuable feedback.
Thank you for your valuable feedback.
Mar 3, 2017
Make sure you check the CarFax. They tried to play it off as a perfect CarFax but I requested to see it and it turned out it had a critical error. I ended up getting a factory warranty out of the deal though and love the car, but just make sure you carefully read all of the paperwork.
Mar 9, 2017
Response from current dealership:
Thank you for your feedback Anthony.
Mar 1, 2017
Great experience at Judd Motors. All of the staff
are friendly. I love the upscale look it has, it
makes it easier to pick a vehicle with ease.
Donnie and Igor are AWESOME! I highly
recommend this place. I love my new BMW.
Mar 9, 2017
Response from current dealership:
Hi Latasha,
Congratulations on your BMW and thank you for your feedback!
Congratulations on your BMW and thank you for your feedback!
Mar 7, 2017
Response from current dealership:
Thank you for great feedback.
Feb 13, 2017
it was good the only two things i wish i would have caught where the front
windshield was crack and it needed rotors and brake pads all around
Mar 9, 2017
Response from current dealership:
Hi Matt,
Congrats on your purchase and thank you for your feedback.
Congrats on your purchase and thank you for your feedback.
Feb 13, 2017
Extremely helpful team at JIDD MOTORS. If you ever decide to purchase a vehicle here talk to Aut
Mar 9, 2017
Response from current dealership:
Thank you Daniel
Feb 12, 2017
Good customer service and follow up.
Mar 9, 2017
Response from current dealership:
Hello Travares, Thank you for your feedback!
Feb 11, 2017
Purchased a 2009 Honda Civic. Love the car. It was a quick and easy transition with the staff. Definitely recommend!!!
Mar 9, 2017
Response from current dealership:
Congratulations on your 2009 Honda Civic! Thank you for your feedback.
The dealer called me back immediately after I sent the reqeust about the
history of the car. Try to find a time to go for test drive
Mar 9, 2017
Response from current dealership:
Thank you for your feedback!
Mar 9, 2017
Response from current dealership:
Thank you Terry!
Feb 4, 2017
This guys are legit not some shadow used cars dealership.
Great experience buying a car.
Mar 9, 2017
Response from current dealership:
Thanks for the feedback Alex!
Feb 4, 2017
Comfortable atmosphere
Good service from sell persons
Mar 9, 2017
Response from current dealership:
Thank you Lloyd!
They contacted me & assisted me with what I wanted, as they said they would do! Great team
Mar 9, 2017
Response from current dealership:
Thank you for the great feedback!
Feb 1, 2017
Despite not finding or being able to currently find the vehicle I'm looking for,
JIdd Motors have and at I need. They have and are actively searching for
the vehicle I need. The salesman first then the sales manager are
providing me with options to fulfill my wishes, despite being over half the
country away from me.
Mar 9, 2017
Response from current dealership:
Hi Dave, thanks for the great feedback.
Mar 9, 2017
Response from current dealership:
Great feedback, thanks Joe!
Dec 28, 2016
Great people, a little confusing with two dealerships offering different brands. Nice to work with. Tried hard to earn my business. Indoor showroom is amazing! Fair pricing.
Mar 9, 2017
Response from current dealership:
Hi Ross, thank you for your feedback, we separated our inventory into Domestic & Asian Imports and European Imports at our new location.
Dec 17, 2016
Although we did not purchase with this dealer, Orlando was great. Very good at follow up and courteous.
Dec 19, 2016
Response from current dealership:
Hi Jessica,
Thank you for the opportunity and for the review, if you or anyone is in the Market for a vehicle or looking for service please reach out us.
Best Regards,
Ricky Munoz
Internet Manager
Jidd Motors
224-217-5514
Thank you for the opportunity and for the review, if you or anyone is in the Market for a vehicle or looking for service please reach out us.
Best Regards,
Ricky Munoz
Internet Manager
Jidd Motors
224-217-5514
Dec 6, 2016
What a typical "used car salesman" place this is. Don't bother with them. I
was interested in a car. They sent me the CarFax. It was flagged as a
Manufacturer buyback / lemon. I asked them what specifically was the
issue with the car so I would know what I would be facing. From that point
forward, they tried to sidestep answering my question and just tried to
convince me a lemon is a great car to buy. I told them never mind and
never to bother me again. Since then, I've received 2 "form letter" type
emails trying to get me to buy the car.
Don't waste your time!
Dec 5, 2016
Very good contact and customer service. Not ready to buy yet.
Dec 19, 2016
Response from current dealership:
Hi Jim,
Thank you for the feedback and for giving us the opportunity here at Jidd Motors.
Thank you for the feedback and for giving us the opportunity here at Jidd Motors.
Nov 28, 2016
Excellent customer service
Nov 25, 2016
Great communication! Dealer has responded to my inquiries.
Nov 22, 2016
Dealer uses double standards...has used car salesmen
playing good cop and managers playing bad cop or vice
versa. Also dealership doesn't have a single person to deal
with...there were at least 5-6 employees who were following
up with me and weren't on top of my needs or answering
questions. None of them provided information especially
regarding extended warranties or pricing, incentives etc. and
sold the car in the meantime to another customer. They
were looking to make more than 10 grand from me on the
transaction (trade-in and price of car they were selling).
Looking to make 5-6 grand on a trade in where customer
gets only a tax credit of 1-2K is an absurd model. But this is
more a problem with most dealerships than just this one.
However, I wouldn't recommend this dealership to other
customers just because some of the cars were not in a
condition to be sold and they don't have a single point of
contact to follow up and close the deal. Also expecting
customer to jump through hoops and be physically present
at dealership instead of sending information via email is a
problem they need to address.
Nov 25, 2016
Response from current dealership:
Hello Ciju, my name is Rob Berger and I'm one of the Sales Managers here, I'm really concerned about your feedback and would like to address your issues please give me a call directly on my cell 815-341-9640, look forward to your call.
Oct 30, 2016
Excellent service I brought the truck
Oct 12, 2016
after considerable negotiations,the car was purchased and will be picked-up friday.
Sep 26, 2016
The car salesmen didn't seem eager to show me other cars that I was interested in. I asked about all of the beautiful luxury cars during small talk and he said that just "Arab money" !!!! Totally unprofessional. I suppose they couldn't get me approved because I already own a car and I was left for hours in the waiting area so I just left! Later I received an email stating if I need anything to reach the salesmen ummm I don't think so.
Sep 2, 2016
I understand persistence but, this dealer was super pushy - almost as if his life depended on the sale. If I'm interested, I will follow u. If not and I've told you so, leave people alone. I won't recommend this dealer to anyone.
Aug 24, 2016
On the site it said the car has navigation system and when we got to the dealership, car did not have the navigations system. My wife and I wasted our 2 hours. When I called the person who set the appointment, he did not seem to care and no apology. However Manager Pete was very very polite and courteous.
Aug 25, 2016
Response from current dealership:
I apologize for the inconvenience. Please call me directly at 224-250-2222 and ask for Desi. I am the Customer Care Director and would like to get more details and resolve the issue.
Aug 13, 2016
bought a car from them
Aug 8, 2016
I purchased the car, they were fair, and willing to make a deal
happen and they work fast.
Aug 3, 2016
Excellent.
Jul 27, 2016
I requested more information to and online ad for an Acura MDX 2001.
The salesman called me asked when did I want to take a look at it. I
asked if I could come that evening and could be there in 20 minutes. The
salesman said sure come on in. I'll be here to show you the vehicle. I
arrived at the dealership in 15 minutes, no one was there. I called the
number the salesman called from, no answer. I called the general
number listed on line and got a voice mail stated the dealership was
closed. I left a message. I got an email the next day thanking me for my
appointment. When I did get a call later the next afternoon, I told the
salesman how rude and unprofessional he was to have me come out to
Des Plaines only to be disappointed in a test rive that I looked forward to
on the way. I asked that he not call or ever email me again for business
with Jidd Motors.
Jul 29, 2016
Response from current dealership:
I apologize for the convenience. We take negative reviews very seriously. Please give me a call at 224-250-2222 and ask for Desi, I am the Customer Service Director. I need more information and would like to rectify the situation.
Jul 17, 2016
excellent
Jul 29, 2016
Response from current dealership:
Thank you!
Jul 2, 2016
I have lived a nightmare with them
Was there 3 hours never got salesmans name or card
Spoke w managers 1-2-3 and owner
Owner left room saying he'd take care of me. No one else came back.
I left
Have had marketing girl call me wanting me to come in and "talk" w a manager
It should have been a done deal!!
Marketer said she noted I had three call backs. I had one. He never followed up.
It's crazy. I believe they are ruining their own sales!!!
My friends have $34k cash for a new car
Jidd has the car they are interested in. The salesman never followed up!!!
Don't even know what to say at this point!!!
This is insane!!!
Jul 2, 2016
Response from current dealership:
I apologize for the inconvenience. We are committed to 100% customer satisfaction. I have notified the owner Adam Jidd regarding this situation and he will be investigating this matter. We will be contacting you shortly.
May 30, 2016
The salesman promise me to hold on the car I've choose and put deposit $500 for next 2 days because I was out of Town. Well,on the very same day, he actually sold it out on the same day and left me not warned. This is not the way to do Business with and I tink that my money worth The same as anyone else. I'm Very disappointed with Jidd Motors.
May 30, 2016
Response from current dealership:
Thank you for the feedback. I apologize for the inconvenience. We strive for 100% customer satisfaction. I have notified the owner Adam Jidd regarding this situation and will be contacting you shortly
May 29, 2016
They have been very nice to work with.
Jul 29, 2016
Response from current dealership:
Thank you for the kind words
May 25, 2016
Dealer responded but price is too high for my budget at this time.
Jul 29, 2016
Response from current dealership:
Thank you for the positive review. Would like another opportunity to earn your business. Please call 224-250-2222 and ask for Desi
May 20, 2016
Very Good
Jul 29, 2016
Response from current dealership:
Thank you for the positive review
May 13, 2016
Did not represent the car correctly and was told that there were many more to choose from when there was only one
May 5, 2016
The price they wanted for that truck not worth it looks like truck has been in and accident broken interior front bumper damage etc.A lot of work needs to be done in that truck .great services. Wasted my time 1hr away
Apr 28, 2016
Excellent experience with first class people. I would without hesitation
recommend this dealer. The dealer was very responsive and did not force
the sale. They listened to my needs and responded accordingly. VIP
experience.
Jul 29, 2016
Response from current dealership:
Thank you for the kind words and for your business
Apr 18, 2016
Great follow up and communication! Alexa was most helpful! Thank You Jidd Motors!
Nate
Apr 11, 2016
They were very easy to work with, but it
did take a long time that day!
Jul 29, 2016
Response from current dealership:
Thank you for the kind words and for your business
Apr 11, 2016
The dealer is good in sales. Just watch
out for extra charges and also papers
you sign. They say you can always
change before you close but the sale
process is fast you will not be able to
take back. All paper work were prepared
while you wait. Sneaky..
Apr 8, 2016
Courteous and professional.
Apr 7, 2016
Jidd Motors is the best. They are super nice and very
informative. Customer Service was awesome!!!!
Mar 30, 2016
Immediate response...
Mar 22, 2016
They called and we're consistent
Mar 18, 2016
After arriving to the dealer I had to wait an hour so they can show me the vehicle , Then the sales person had to drive us to the car because it had a flat tire on it and it didn't look like anything in the picture that's in the computer!
Jul 29, 2016
Response from current dealership:
I apologize for the terrible experience. I would love another opportunity to earn your business. Please call me at 224-250-2222 and ask for Desi
Mar 17, 2016
I called twice to confirm my appoint the day i came to their showroom:
Once in the morning and once again about 30 minutes before arriving,
while i was at the bank withdrawing cash for my down payment. I got to the
showroom and asked to see the person they referred me to over the
phone. Instead I was directed to another salesman who said he'd "get
them" for me. Instead, I had to start from scratch explaining which car I
was there to see. Then, while the salesman tried to track down the car,
some woman that was barely introduced sat at the desk just staring at us
while we waited. It was super awkward, and I feel like they left her there to
keep an eye on us or something. Anyway, after waiting for half an hour,
they tell me the car I was there to see had been given to someone
overnight for an extended test drive. I didn't even get to see it! They
immediately tried to talk me into getting another, more expensive car and
even tried to make me put down a deposit to get them to bring a car into
stock! The salesman told me at least 5 times that he would call me the
next day "no matter what" to tell me what happened to the original car I
came to see. I never got that call, but instead received a call from the
person that screwed up my appointment in the first place asking me if I'd
come in again... Not after that experience! I would stay away from this
place at all costs.
Mar 16, 2016
I bought the car. It was a simple and hassle free experience. I'd
ask for Paul.
Mar 8, 2016
Very prompt call back,pleasant to do business with !!!
Mar 2, 2016
Good
Mar 1, 2016
Very slow to respond back and never
showed willingness to want to sell a
vehicle.
Feb 2, 2016
Very helpful through out hold trans action
Jan 29, 2016
Responded in a timely manner; very professional; No pressure.
Jan 6, 2016
good
Dec 22, 2015
Great response time
Dec 21, 2015
Great
Nov 24, 2015
actually went there to buy a car for 650$ and there tried to sell
me a car for 2000$! 4 hours drive for nothing, Thank you!
Nov 4, 2015
Friendly, helpful and easy to work with.
See Kareem, he was awesome! Bought
a car, too!
Nov 4, 2015
The sales man was attentive and the manager was a nice also.
Oct 24, 2015
Great. Friendly and courteous
people.
Oct 6, 2015
Very responsible and professional
Sep 7, 2015
FANTASTIC dealer to do business with!
Sep 1, 2015
dealer very helpful in car selection
Jul 17, 2015
I wouldn't tell my worse enemy to
buy anything from Jibb Motors!!!
They people there are real
unprofessional, from
management all the way down to
salesmen!!..I drove 5 hours from
Saint Louis only to be told the car
I came for was sold!!..
Jul 3, 2015
Great
Jun 28, 2015
they were prompt and my husband and I
would do business with these guys
anytime
Apr 7, 2015
They were not willing to negotiate
the price for an old car. I would
have understood if it was for a
new car.
Mar 20, 2015
After we confirmed time and day of test
driving an suv lo and behold the vehicle
was being repaired for a blown gasket!
We drove an hour and half for nothing
and drove back home for another hour
and half so frustrated. Maybe if we were
buying one of their luxury cars things
would be different.
Mar 13, 2015
dealer responded, but was slow in responses.
Mar 12, 2015
Good follow up, thanks Dave.
Mar 7, 2015
Service calls are great, they want your bussness therefore they call
you fast. My biggest complaint is with the service provided to their
vehicles, we got a car from them but car was never put for serive, oil
change was never done and the engine had missing caps. I had
never purchased a vehicle from a certified dealer who do not service
their vehicles prior to purchased.
Jan 2, 2015
They have a lot of cars there
such a good deals I love my car
plus I get lifetime hand car wash
for free
Nov 29, 2014
I received follow up email and voice mail messages. However the
messages didn't contain the specific information which I had
requested (i.e., vehicle specifications, equipment, history). I
decided that it wasn't worth a drive to Des Plaines.
Nov 29, 2014
I think I get super deal I love there
sales team and sam was very
friendly and funny thank you Jidd
for amazing deal
Nov 21, 2014
Responded quickly. Just wished listing was more detailed as it
was a right hand drive. Had I known, I wouldn't have requested
more details. But very quick to respond, and will keep them in
mind as I continue to look.
times.I have seen a vehicle that I liked on jiddmotors.com. I have
always driven a Mercedes AMG cars. As I came to the dealership
Reggie was my sales associate,he was very nice greeted me
professionally.I drove the C 63 2012 Mercedes AMG and liked how
it drove, the car was taken good care of and the only one on the
state with color compo black and red and red rims I decided to
purchase the vehicle Tom the finance manager got me financed for
1.9% and Loeber offered me 3.9%.Jidd Motors was definitely a
better choice.While I waited in the lounge area to be called into
Finance I was offered a hot and cold beverage ,which is very nice.I
am happy for my purchase but, one thing that I am not happy about
is the car wash,the vehicle is $60,000 and the least they could have
done was clean the interior ,and exterior better would of give them 5
stars On a bright note everything else turned out great !Thank you
Reggie and Jidd Motors.
Oct 24, 2014
Very good customer service as I
walk in to JIidd motor receptionist
dirrected me to the sales rep
sales showed me a couple cars I
was interested in pick out the car
I wanted then finance dept got
me the rate I was looking for very
good service I highly recommend
anyone who is looking for a good
quality car thank you Jidd Motors
Oct 23, 2014
Im glad i finally found a cool car
place. I hope they can read this.
Thank you guys.. I had an
amazing car experience..
Everyone was amazing and the
car inventory was insane. I would
100 percent recommend:)
Oct 19, 2014
very poor follow through after sale. problem with getting me the title, salesman never called back.
Oct 3, 2014
bad customer service, never follow up, and want you to dish out some money so that the finance manager can do his job and FINANCE you. haha what a joke...
Sep 1, 2014
Great experience. I bought my
first vehicle here. Awesome
customer service. Only Con is
that they aren't willing to
negotiate price.
Sep 1, 2014
The staff was really helpful but the
salesman we had was so short with my
husband and I If we didnt understand a
question and he had to repeat it he
would get so fustrated amd rude, so
unprofessional. At the end we decided
not to get the pruis we came in to see
just becouse the sales man was so rude
and when he ran our credit he made
very rude gestures and comments
saying that he assumed our credit
would be better and trying to rip us off
with that pruis. If we do come back to
this dealer ship because they did have
some really good cars im definatly
going to make sure it wasnt with that
salesman.
Aug 26, 2014
Good people, good deal
Jul 25, 2014
Haider, a sales rep provided great
customer service
Jul 24, 2014
Was a typical greasy used car lot. It has a nice front but once you
get past that it's bad. The salesman was nice enough, but would not
negotiate at all on the vehicle for sale. It was at top price for cars of
that age and in nice condition, but this car was not. Several, several
cosmetic damages. Then they played the "good cop bad cop" game
with me when I tried trading in my current car. The mechanic that
came in was trying to play me left and right. I got out of there quickly
and will not be returning!
Jul 23, 2014
good
Jun 29, 2014
Very nice people.
May 17, 2014
Good Customer service
May 16, 2014
good
Apr 20, 2014
It was all lies the salesman told
about condition of car. If you're
interested in a vehicle insist that
your mechanic inspects it. The
engine light went on 5 minutes
after I pulled away. It makes me ill
knowing all the money I'm gonna
have to put in to get it running
right. Good luck or I suggest stay
away.
Apr 20, 2014
quick response from my online inquiry . knowledgeable staff , answered all questions I had on both cars I was interested in .
Mar 29, 2014
Good dealer quality at good price
Feb 28, 2014
Very pleased, would have like to been able to buy there but they could not get me financed...
Feb 21, 2014
I didn't follow through because I bought elsewhere because of other
reasons, however they were great.
Feb 16, 2014
Thank you
Nov 24, 2013
Brian Zimmerman was a pleasure to deal with
Sep 20, 2013
Nice customer service
Sep 13, 2013
Two days passed before I got a call back. Was in a meeting and
asked to be called later, haven't heard from them yet. I like the
car and am interested in this particular one so not impressed with
Jidd.
Jul 29, 2013
Quick response.
Jun 28, 2013
I went in having made an offer on a Sienna. The Sales Manager
wanted me to buy an Odyssey that wasn't even on the lot. When
decided to end our discussion he told me to leave and never come
back. So I won't be returning, nor will I recommend anyone to go
there.
Jun 3, 2013
I bought my car from these guys. Honestly, I think I got a really fair
deal. THey are typical gross used car salesman and I ended up
getting nearly double for my trade than they originally offered, but
hey, it's a negotiation. I went in without expecting them to be nice, I
just wanted a specific car and a specific deal and I asked for it and
eventually got it. So my advice, know what you want and what you
intend to pay and just demand it or leave :).
Apr 18, 2013
We sat around a long time waiting on paperwork, and then when
they were ready for us, we were rushed through and not given the
opportunity to really check look at it. Our fault for allowing it, but
their fault for doing it.
Apr 13, 2013
Haider quickly responded to my inquiry and with good followup, attentive service and excellent suggestions
Feb 28, 2013
Make sure to have your needs taken care of before signing on the
dotted line!
Nov 30, 2012
Did not buy due to my circumstances, but when I do I will check Jidd first.