Jersey City Kia

Very friendly, but car sold quickly.

Wonderful experience there

We were greeted cordially by a professional, seasoned individual who put us at ease with his no-pressure approach; he did not come across as a salesman! He had us test drive the Tellurude for as long as we liked and answered all of our questions. I had the sense he was acting as our advocate for a better price with management for this certified, pre-owned vehicle. He also responded in a timely manner when we wrote him questions post-purchase via email and voicemail. Not only was the quality of the car sterling, but so too the gentility of the Kia representative. He displayed tremendous patience while waiting for us to secure an insurance card. Lastly, he looked after our well-being by offering us coffee as well as spring water as the visit became prolonged through negotiation and later automobile insurance securement.

it was a great experience to buy my car at Kia Jersey City, the service was excellent and very fast. All the people there were excellent!!!

This was one of the worst experiences.. I made arrangements to go there have me cc info to hold the car and they sold it to someone e else. They’re a disgrace to deal with I’d give them a minus if I could.

Response was very quick and informative. Unfortunately the car sold before I could get there bad on me you snooze you lose.

Great service

Great

Nice folks. Just not the exact vehicle I wanted.

Stay away from this Dealership, accepted my offered price through the email, drove over 4 hours with payment only to find out they switch the price around and added the old Scam of VIN Edging ($369), Doc fees($499) understandable . They said this VIN Edging is saving me on my insurance. No thanks, declined. Then try to to switch the price of a vehicle around telling me that he's saving me money, huh?. Making me waited while all of them are picking theirs brown eyes for over 1/2 an hour. I walked out of the dealership, then they called me back with a promised price from the email. I came back to wait for over an hour just to do a purchase of sell paperwork while there were no customer s at the dealership. Come on guys get your staff some training on how to work together. Do push a customer around to 3-5 employee just to sell one car. This customer knows his math, thank you. You just lost it. Please don't contact me again.

Person did not get back to me a second time after I give them an offer. I would not deal with them again. Person at the dealer I had sent an email to make an offer and they never got back to me. I offered them full asking price as the out the door price but no one even replied to me.

Someone from the dealer contacted me right away.

Whery helping people out there

They answer fast and answer all my questions.

I try to contact them in 3 time....couse i live in other state and i can go to ask in person. Never received an answer, only an stupid machine make me waste time. I think two things or sell a lot and they don't care. or simply the service is horrible. and the car I'm interested in is not easy to sell...

My experience was great and the salesman Stewart was very helpful.

Charge outrageous tags that are not necessary and hike up prices when you want to buy a vehicle straight cash. Had a vehicle for 5800 asked how much it would be cash and the flip the front 2 numbers around talking about 8500! How does the price jump almost 3000 more!?

Patricia Butler, awesome sales person, kept me interested and informed.

Good price prompt follow up.

They have added fees .... It took 20 minuets to finally get them to admit to them. Just advertising the real price you want.They did reply quick but again 20 minuets on the phone to get real price

Contacted us very quickly

Watch out for very expensive hidden and undicussed fees. They also try and have you sign paperwork before seeing what payments would be. I was only fiancing 13,500 and my payment was gonna be 429 a month for 72 months. It should have been in the low 200 range. Asked about it and they said fees and such. That's when I got up, shook the man's hand and walked away.

I have found trough research that Hudson Kia offers very good pricing on their cars. Unfortunately for me, just as I was about to commit to buying a car from them, my salesperson was out on that day and the car sold. It was the car I wanted at the right price!

Received email from dealer, emailed back and left two messages on phone, did not receive return call. Received several automatic emails though, car was sold apparently in meantime.

Very good follow-up. doing a lot over the phone and via pictures since there is distance involved.

Added other dealer fees to their advertised price.... Everyone expects taxes, doc, and MV fees, but to make up other dealer fees on a used car is insane...

Good

The reply was prompt and I did received excellent info on the car, I was not able to make the trip to see the car because I left on a vacation.

They responded quickly but we decided with another brand and model.

Dealer not forthcoming with dealer prep fees and what they did to the vehicle to show potential buyers. Seems like a shady practice. Beware of this dealer.

They lied about the mileage. I gave a check for full price . The same moment they went to the website to increase the mileage by 6,000 miles to cover themselves . I stopped the payment on my check and forced them to send me in writing that they accept to cancel the deal. The mileage was 54,000 on 3/6/17 when I went to buy it. Now is 60,000.

Biggest waste of my time. Explained my situation over the phone , they insisted I come down and when I got there told me they're was nothing they could do for me. Never again

Here We Go! While on my way, I called and was told the vehicle (Mercedes Benz E Class) was available...30 minutes later when I arrived they told me it was sold two hours ago. That is not a problem..I understand....inventory wasn't updated, kooool. They insisted I fill out a credit application, for what I don't know. The salesman begged me to get a Kia. They are Very Very Very aggressive to the point that it seemed like we were having a oneway conversation. I would not say don't shop Hudson Kia, just stand your ground and do what is best for you. Wish I could give zero stars!

They were unable to discuss buying vehicle on line. I made offer and couldn't get commitment or counter offer.

Sales man Tony was very respectful, not pushy but competent in able to meet me at the point of my need each and every time. First time I iAds hassle free dealership experience!!!

Hudson Kia had the car I was looking for. I inquired about it, and recieved a call back rather quickly. The one star is because when I received a call from Hudson Kia, someone had told me they would look for a time for me to come in and she would call me back. She never called me back, and I understand that things get busy, so I decided to call back myself. I left a message, and still no reply. It was very disappointing because I was traveling and I was very willing to route that way to try and make a deal on the car.

Devin called me about a SUV I had inquired about on line to purchase for my daughter. He set me up for an appointment right away to see it. The car was OK but not really what I wanted for my daughter, it was to big so Devin asked me what I was looking for as far as year, size, price and what it needed to have in it. When I told him, he asked me to wait and then bought out two other cars of which I purchased one that day. I was very happy with the car with the price and the way the whole thing was handled. He was a great sales person and listened to my needs. My daughter is happier than I've seen her in years, she loves her new SUV so much and now feels so secure when driving it and I have Devin to thank for that. He was very professional and didn't pressure me at all, which put me at ease and able to concentrate on purchasing a great SUV.

Was very happy with the customer service and even happier with my new car!!

very nice people and very reasonable deals no pressure

I scheduled an appointment with julissa to see a Jetta. This place isn't exactly around the corner from me. I was planning on making the trip anyway. So glad I called back the same morning to make sure it was still there because after about 20 minutes of waiting and being transferred back and forth I was told the vehicle wasn't there. I asked them why they didn't call to alert customers of this seeing as how I was coming specifically for this car. After cancelling the appointment I get a call back from a different representative asking if I was coming In to see the car. I was so confused. Was the car there or not? Turns out it wasn't and this place just has horrible communication between its employees. I've been getting calls every few days since asking if I would like to come in. What a joke!

Very friendly on the phone. In person not as much. Their used cars look nice but not certain of their true quality.

Car was sold before I got there, and now they won't stop calling me

They unfortunately had already sold the vehicle advertised, but were very friendly and professional, without the usual dealership BS practices such as asking for driver's licenses to run a credit check and trying to do a hard sell of something we weren't interested in.

Courteous and helpful staff, no gimmicks

They are working on high professional level - fast, competent and reliable.