Jake Sweeney Buick GMC Cadillac

Excellent personal and quick response from This dealer. Kristie was able to arrange for my test drive within 2 hours since I was going to be in the area that day. I’m still evaluating which brand of car I will purchase and whether to buy new or used. Based on this experience at Jack Sweeney I plan to include this dealer as a source in my final buying decision.

I received an email back from Brian and Jake Sweeney within an hour or so. The only issue I had was the car "dealer notes" said it was " Certified" but I was told it wasn't. When I questioned it the next day I was given all the all the advantages of the Certified vehicle. End result was positive. The car was very clean and available for my test drive. My salesman, Brian, was friendly and we worked out a good deal. First impression is I would recommend this dealership.

Krisitn the Sales person was very helpful & excellent follow up skills. Did not have deep knowledge of truck.

I had a lot of questions about buying a vehicle out of state. He was SO nice, answered all of my questions, and even sent me extensive videos of the car I was interested in.

Very responsive and knowledgeable.

Good

Couldn’t ask for better excellent service throughout the process

Tom was great! Very knowledgeable, helpful and kind! Easiest purchase of a car I have ever done, thanks Tom!!

Contacted dealer, even got a quote but Salesperson went MIA! Bad business. Anyway I brought from a different dealer

Good.

Had a great experience and purchased the vehicle.

Good

Professional and polite. Informative

Very good we’re very nice and curtesy

They were extremely helpful in getting me pictures and information I had requested in a very timely manner.

The sales person was great. However, we could not come to terms over price.

The car I wanted was sold, but the dealership reached out and was very nice. I have not received any pushy sales emails from them, unlike some other dealerships.

Fast answer back

Joe Wise was very helpful and help me get hooked up with a great guy at Sweeney Chev

Was contact very quickly

Dealer quickly responded and is addressing my request

Provided all the information I was looking for and kept in touch until we purchased the car.

They were very nice and helpful

Enjoyed the visit. Quick assistance, no typical sales junk or wasting our time. Right down to what we wanted and that was that!

Great people!!!!

Returned my calls timely. Provided info I requested timely. Followed up timely.

Great experience

Salesmen are rude. Pics taken from distance so not to show all damage. Refuse to let you look at vehicle until they know you have financing. Once I was able to look at vehicle an hour after arriving I would not touch it with a 20ft pole

Left us alone until we were ready and then helpful.

Was very impressed with dealership. The vehicle sold before had chance to see or drive vehicle. They continued to help when received similar vehicle

I was replied to within an hour. Made an appointment and drove down and test drive the car experience was great and salesman was extremely knowable and took his time going over all the cars features. I purchased the car. I would highly recommend this dealership

Brian worked well for me but unfortunately couldn’t come down to where I needed to be.

They listened to me, made me feel comfortable and made it happen.

Quick response!

Price point was decent. While they replied to my inquiry quickly, it took a few days to get in contact with someone from the sales team. I ended up having to call the dealership to get in touch with a sales person. Once in contact, the sales person was very helpful and responsive. The listing accurately described the details of this vehicle. I did purchase this vehicle and drove 4 hours to get it. The experience overall was good. The car was clean and ready for a test drive once I arrived and the sales person met me out front and was friendly and accommodating. They apparently put an environmental protection application to the inside and outside of the vehicle and then tack that price on to the negotiate sales price. This was my only real frustration with the experience once I got in touch with a salesperson. I would recommend this dealer, just be aware upfront of their tacked on environmental package charge.

Wonderful customer service, love my car!

Great customer, great new car!!

Would deal with them again.

Logan was awesome. The vehicle was clean. Went for a test drive and drove it home. Was the fastest we have ever bought a vehicle. Staff was great. Would highly recommend Bill DeLord.

Bought the car

Good response

I visited them to look at car, was approached as I exited my car. salesperson was pleasant and knowledgeable. as soon as I said I was looking at one other car the tone changed. no deals were offered, no price negotiation, nothing. I ended up going with the other car but not a bad experience overall.

Smooth friendly easy to work with

Dealership employees very prompt returning calls and e mails. I haven't been able to go see the vehicle yet, but I plan on it.

The Sales staff were friendly and helpful without high pressure. Professionally run organization that promotes trust in the complete sales experience.

Very good dealership.

Prompt and courteous responses to my questions.

Very quick reply

The jeep was listed with many options that it didn’t have. When trying to negotiate on price they were showing me what it “is worth” based on options it didn’t have. Then they tried to tell me that it had a bunch of stuff that wasn’t listed and they had no paperwork or anything on, making me think that they had no clue. Wouldn’t recommend wasting your time.

So far the experience is pleasant... we are still in the negotiation phase.

Great service

I was contacted by the dealer, after inquiring on a vehicle. I set an appointment for Sat, with the sales manager. I drove from VA the preceding Fri and when I called Sat morning to confirm our appointment, "everyone was in meetings", so I left a voicemail for the sales manager. I'm writing this review on the following Mon and still have yet to hear from them.

The dealership was friendly and responsive. Although I was willing to continue to negotiate, the dealer obviously paid top dollar for this trade in, as they refused to deal more than a few hundred dollars below the sticker price. I was leery as to why a vehicle with only 7K miles has had two owners and I'm not sure that question was ever really answered. Although I really liked the vehicle and was ready to finalize a deal we were unable to. I believe it probably worked out for the best however, especially with the new models set to be released from Honda soon.

It was one of the best experiences that I have had in the past trying to purchase a vehicle. Everyone that I dealt with was very knowledgeable of their inventory and the components on the vehicle it was a great experience and I purchased the Cadillac SRX from them.

Great communication.

Salesman took time to thoroughly show us vehicle. Vehicle was as described and shown in advertising. We were looking to negotiate on price, dealer was asking full price. Ended up leaving without purchasing vehicle. Just a difference in numbers. Salesman was very kind.

Geeat car. Didnt feel rhey really wanted to sell me the car. Didnt negotiate at all

they where nice and very professional.

Company has a wide variety of cars to choose from.

Quick response. Upfront with details and pricing. Pleasant buying experience and nice clean dealership. Buying process was easy however they missed a few important details needed for out of state buy.

Dealer responded quickly and professionally to my inquiry. GOOD JOB!

Was told to go back to another's dealership if we wanted a ower or competitive price, so we did and purchased another truck elsewhere!

Tim was very personable and good to talk to about the car. Overall, I had a great experience at Bill Delord Autocenter. When looking for a vehicle again, I will definitely check with Delord. Thanks!

Very classy place. Very polite helpful and knowledgable

great

Great response time. We purchased our last vehicle from them and would have went to them had we not found a similar vehicle closer to home.

While asking for deposit sold the car.

Professional and friendly sales staff. Michael Brooks specifically was very helpful. The pre-owned truck I went to see was very nice and priced fair and was exceptionally clean. I didn't buy that truck only because I found another with an options package that better suited my needs. I feel confident I would've been pleased with buying from Bill Delord Autocenter.