About Us

Jacobs Mitsubishi & VinFast is your destination for top-quality vehicles and exceptional service. We offer a wide selection of Mitsubishi and VinFast models, backed by our commitment to customer satisfaction and transparent pricing. Whether you're looking for cutting-edge electric vehicles or reliable family cars, our experienced team is here to help you find the perfect fit. Visit us today and experience why we're the fastest-growing dealership in the Tampa Bay area.

Our Amenities

  • Coffee
  • Snacks
  • Wifi
  • Water
  • Loaner
  • Good or Bad Credit
  • Spanish
  • Excellent Customer Service!

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Service Info

Service Hours

Dealer Reviews

Based on 14 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 6, 2026
They were rude and tried to go back on the price that the car was originally priced for then tried to say they will give it to me for that price back jacked up all the taxes and fees to get the amount back smh never again
1 of 1 people found this review helpful.
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Adam
Feb 19, 2026
From the beginning to the dotted lines, everything was incredible experience. From the sales guy Leo, the manger and the finance guy RICO. I accepted the high interest because I already knew based on my credit history of only ever but one vehicle and no credit cards it would be. Then a day or so later the finance guy called and said I saved you more than a few thousand bucks and drop your interest because he went above and beyond and found a better bank for me. I couldn't be happier with my experience and in 2 years I hope to be back for another great deal and experience.
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Jan 28, 2026
Staff were terrific!
1 of 1 people found this review helpful.
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Dennis
Jan 23, 2026
They worked with me to allow me time to get my finances in order. The car was in good shape as advertised. After I took delivery and was driving home the car was making huming noise. When I got home, I checked the tires and they did not look like tires with only 13,000 miles on them. I took it to a tire dealer, and they said they had 3/32 “ of tread, and you need to think about replacing them soon. The dealer never responded to my concern.
2 of 2 people found this review helpful.
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j
Jul 14, 2025
Unfortunately the car I was interested in sold but they staff was very good.
4 of 4 people found this review helpful.
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Jun 24, 2025
OK communication and response. Once I received videos, I realized that there were some issues that were not readily apparent on vehicle in the pictures.
4 of 4 people found this review helpful.
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May 30, 2025
Was not able to purchase but still had a good experience.
1 of 1 people found this review helpful.
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Joe
Mar 14, 2025
He even sent a text video
1 of 1 people found this review helpful.
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Dec 9, 2024
Good people. I got a good frienly service. They give me a good deal, out the door. The sale ladys very frienly. If in the future, I'm starting to look for another vehicle, I will look Jacobs Mitsubishi dealer web page, to check them inventory. Thanks to all at Jacobs Mitsubishi.
2 of 2 people found this review helpful.
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Jim
Sep 26, 2024
After taking a test ride we went back to review numbers to buy the vehicle. Unfortunately the price I was told over the phone before driving an hour was a come on. Their first attempt was over the actual MSRP with a hidden $1,800 in down payment in the figures. When I balked they Tried again this time a little under MSRP. We left and are appalled that Jacobs uses false low prices to get people in the door. I would not recommend anyone to deal with them. Jake Downs the salesperson just did was he was instructed to do by his superiors and is a good young man. Hopefully he will get to a dealership that has integrity and have a great career. The add is deceptive here it is2024 Mitsubishi Outlander SEL Black Edition FWD Price $30,700 Mileage 5 Contacted 9/24/24
10 of 10 people found this review helpful.
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Rick
Sep 25, 2024
They Haggled me Over Cleaning fee, Sold the Car to Someone else , salesman Called Me to Gloat that they sold the vehicle. 2 Months Later the car Reappears On Cargurus. I called the dealership to make an inquiry. They originally had the car price for 54,000 which was overpriced for a vehicle that was missing valuable Ford performance equipment the wheels the car had small damage reported in an accident. I was willing to look over all of that for the right price the salesman put his foot down and told me I may need to look for a different car. He sold the car to someone else only to have the car returned because the person he sold it to cannot solidify the correct financing that he needed to obtain the vehicle and to complete the purchase of sale. the car is back on the lot for $52,000 . I'm pretty sure it unethical it is to put a vehicle that was Returned back on the sales lot for full price. There's no telling what that person did with inside those two months to this vehicle.
5 of 5 people found this review helpful.
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May 21, 2024
Wish could not even look dealing with them, terrible experience, was in the market for a van, first dealt with Ben, tried to finance the vehicle even though I insisted that have my bank here in Tennessee already pre approved, and all I wanted was the buyers order, gave me the runaround for a whole day when finally gave me the breakdown again it was for financing with them, and they included a Car care Package $3,000 even though am out of state and will never be see a benefit also some questionable charges a doc fee of $1,095, never heard of in history!, also other blow up charges, like government fees? This is separate from taxes, please be careful they have a click bait price, and they still use old dealer tactics, and the price is not what they show online. Please read the full review on google. To sum it up very bad sales ethics and unprofessional conduct.
17 of 17 people found this review helpful.
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20
May 11, 2024
Very good responsed back and forth just couldn’t come to an agreement!
3 of 3 people found this review helpful.
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20
Apr 7, 2024
timely efficient response
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Mar 25, 2024
Very responsive...communicated well...friendly...
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Mar 12, 2024
Excellent email responses.
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Jan 30, 2024
Very helpful
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Jan 4, 2024
Immediate contact.
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20
Nov 7, 2023
very disappointed in this dealership. I made several offers and they refused to move forward with me, the car was at the dealership for well over 160 days and they did not want to move forward on the car. And the carfax had some concerns. I looked elsewhere. .
14 of 14 people found this review helpful.
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5
Oct 23, 2023
Car is still on my short list and the Jacobs crew is doing an excellent job of keeping me informed. They really want to sell it, but it is a little light on options and a little expensive.
1 of 2 people found this review helpful.
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Oct 8, 2023
Fast response back.
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Aaron
Oct 1, 2023
Responded very quick
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Sep 21, 2023
Very responsive but somewhat pushy and somewhat rude after we told them we purchased elsewhere
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Clint
Sep 10, 2023
Just great people to deal with.
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20
Jul 19, 2023
Obi & Carlos are terrific!! Made me feel welcomed.
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Dan
May 1, 2023
Responded nice folks helpful
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25
Mar 17, 2023
We couldn't make a deal, but these guys will take care of you. Big Al is a professional, and the GM, Ray, is an awesome person to chat cars with. I wouldn't hesitate to send business their way!
2 of 2 people found this review helpful.
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Mar 16, 2023
Nice people, they are not pushy and they have a lot of good options.
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Rohit
Feb 20, 2023
Very helpful guys .. we are back again
0 of 1 people found this review helpful.
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Feb 22, 2023
Response from current dealership:
Hi Rohit! We're so happy we were able to help you out!
Feb 19, 2023
All agents professional knowledgeable experienced and seemed honest. Would recommend this dealership.
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Feb 22, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us!
Luis
Jan 18, 2023
Great set of guys I great team I will recommend it to everybody
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Jan 20, 2023
Response from current dealership:
Hi Luis, thank you so much for your positive comments about Jacobs Mitsubishi!
Matt
Sep 21, 2022
Pleasure to deal with. Were willing to negotiate on price with me. They gave me a great deal on an F-250. Overall wonderful buying experience. Brian, my salesman, was phenomenal. Great communication and worked really hard for me to get the price I needed. Highly recommend!
3 of 3 people found this review helpful.
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Sep 24, 2022
Response from current dealership:
Matt, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!
Sep 9, 2022
Was exactly what they described
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Sep 14, 2022
Response from current dealership:
We appreciate your positive review about your recent experience with us!
Sep 7, 2022
Consistent communicator. Persistent
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Sep 11, 2022
Response from current dealership:
Hi Eric! We're so happy we were able to help you out!
Christine
Jul 13, 2022
I had such a great experience buying a car from Jacobs Mitsubishi. I did not end up purchasing the Challenger but instead I purchased a car that was much more suitable for me, Mercedes CLA-250C. Everyone in the Sales Department was a pleasure to work with and Troy White in the Finance Department exceeded my expectations. If you are in the market for a new or used car, I highly recommend stopping by Jacobs Mitsubishi.
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Jul 15, 2022
Response from current dealership:
Hi Christine, thank you so much for your positive comments about Jacobs Mitsubishi!
Ron
May 31, 2022
I had a very courteous, no pressure experience with this dealer. Ended up buying a new car there but was not pushed toward that at all. Highly recommended.
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Jun 1, 2022
Response from current dealership:
Ron, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Trish
May 29, 2022
Helpful and quick to respond. Purchased from them
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Jun 1, 2022
Response from current dealership:
Hi Trish, we are very happy to have provided you with such a positive experience!
May 20, 2022
I purchased a used 2016 Camaro SS from this dealer with 38000 miles. Which wasn't the true or actual mileage on the odometer they just rounded down roughly 30 miles. Ideally the dealer only disclosed photos and videos that did not showcase any defects on the vehicle, and when asked about any defects be it major or minor to the exterior interior or mechanical. I was told there were none. Less then an hour after receiving the vehicle and not even having driven it 25 yards the vehicle is dead and will not start. Dealer wants no responsibility and denies ever giving a verbal agreement on willing to pay for diagnostics, repairs, or return. I am now being ignored by the dealer. Car was not as described, car does not meet satisfying quality, and lastly the vehicle is inoperable and is not fit for purpose.
23 of 23 people found this review helpful.
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May 24, 2022
Response from current dealership:
Archie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (727) 944-2886 to discuss this further.
Caroline
May 10, 2022
Great service - easy to get vehicles
1 of 1 people found this review helpful.
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May 12, 2022
Response from current dealership:
We appreciate your positive review about your recent experience with us!
Barry
Mar 30, 2022
I Inquired about a truck and let them know where I had interest. Then I had 6 or 7 people contact me by phone or email asking the same questions. Then the car was sold and they continue to ask me if I am interested in purchasing the vehicle sold over a week ago. They are very disorganized and unprofessional.
14 of 14 people found this review helpful.
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Apr 5, 2022
Response from current dealership:
Hi Barry, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for leaving feedback. Please reach out to us at (727) 944-2886 so we may identify ways to improve your experience.
25
Mar 10, 2022
RJ is great to work with. He will advocate and work hard until the deal is done to the customer's satisfaction. Would buy another car from him in a heartbeat.
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Mar 14, 2022
Response from current dealership:
Thomas, thank you for your kind words and this wonderful review!
Eric
Mar 9, 2022
Treated me very well. They just didn't have what I was looking for.
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Mar 11, 2022
Response from current dealership:
Hi Eric! We're so happy we were able to help you out!
Dec 16, 2021
I came all the way from Virginia to buy a 2017 BMW 540i from RJ. It was a very smooth transition and the car looked exactly like it did in the pictures on line. RJ was very professional and made me feel comfortable buying.
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Dec 21, 2021
Response from current dealership:
Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!
Dec 15, 2021
It was the best car buying experience I have ever had. I actually purchased a different Genesis that they had in stock. Thank you Jacobs Mitsubishi and a special thank you to Andy, Manny and Troy for making it happen.
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Dec 21, 2021
Response from current dealership:
Ken, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nov 15, 2021
Excellent dealership
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Nov 19, 2021
Response from current dealership:
Larry, thank you for the high star rating!
Richard
Nov 4, 2021
Very helpful!!
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Nov 6, 2021
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Mitch
Oct 27, 2021
The dealership get with me withinA reasonable time and was very informative about the vehicle. Even though I did not buy a car from them they were very helpful.
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Oct 30, 2021
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Rey
Oct 16, 2021
Good
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Oct 18, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us!
Marissa
Aug 22, 2021
Jeff was great! He was very friendly and helped me find the perfect car.
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Aug 25, 2021
Response from current dealership:
Hi Marissa, thank you so much for your positive comments about Jacobs Mitsubishi!
E
Jun 10, 2021
Good follow up.
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Jun 15, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us!
May 25, 2021
Great dealership, very friendly, professional and courteous. Took by their time with us and were not pushy at all. We very much appreciated them allowing us to take out time to find the right high end vehicle. Out salesperson, Peter was great, and even though this car wasn’t the one we chose, I know they’ll find the right color combination for us.
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Jun 4, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us!
Paul
May 10, 2021
Dealer responded very fast.
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May 18, 2021
Response from current dealership:
Paul, we're happy to hear you had such a positive experience with our team!
Kim
Feb 13, 2021
Very helpful
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Apr 7, 2021
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
John
Nov 14, 2020
Quick to respond. Listened to what I said I was looking for. Maintained contact. Very helpful.
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Apr 7, 2021
Response from current dealership:
John, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
Gary
Oct 19, 2020
Car not detailed, not ready for viewing at scheduled hour. No original vehicle papers, service records available.
2 of 2 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Gary, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Pknyeve
Oct 1, 2020
From start to finish ( take test drive, negotiation, finalize the deal) take 1.5 hour, now that fast. Most dealerships will make several hours the minimum. Sale associate Juan is very friendly too.
0 of 1 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Hi Pknyeve, thank you so much for your positive comments about Jacobs Mitsubishi! If you have any further questions, please don't hesitate to reach out!
Sep 18, 2020
They misrepresented what was available the car is not as pictured the car they actually have is yellow. Three different individuals have contacted me through email text and phone calls never once acknowledging the mistake saying they're sorry or anything
6 of 6 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Gary, thank you for taking the time to leave us feedback about your experience with us. We have addressed this with our Inventory team to insure it won't happen again. We hope you have a excellent Day.
20
Sep 11, 2020
Heard from Jacobs the same day, but the Boxster they had was a base. Looking for a S.
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Apr 7, 2021
Response from current dealership:
Kurtis, we are so happy to read such a great review about Jacobs Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!
30
Aug 19, 2020
I inquired about a Lexus on their lot and sought information regarding the accident reported by Carfax. I received nine Emails , requesting my 'phone number, was I trading, invitation to visit and test drive, etc., but no direct answer to my question. With obfuscation such as that, I decided they weren't worth my business.
15 of 15 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Dave, we truly appreciate your honest feedback.
Aug 5, 2020
Got to me very quickly
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Apr 7, 2021
Response from current dealership:
Oscar, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Jun 23, 2020
I recommend everyone
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Apr 7, 2021
Response from current dealership:
Hi Fodor, thank you for taking the time to leave a review for us at Jacobs Mitsubishi. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!
Gustavo
Jun 21, 2020
Great job salesman Jeremy.
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Apr 7, 2021
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jun 13, 2020
Very nice and accommodating
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Apr 7, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jun 4, 2020
Jacobs seemed a little pushy. Became offended when I mentioned I thought the price point was high.
7 of 7 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Robert, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
John
May 6, 2020
Great communications, very helpful!
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Apr 7, 2021
Response from current dealership:
John, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Whitney
Apr 28, 2020
I did speak to very nice woman named Doris on the the phone. However when I started emailing someone in regard to there being any rust. They informed me there wasn’t. I live 3 hours away. There was a ton of rust. Do not recommend due to their dishonesty. Can’t reiterate enough though that Doris was nice and helpful.
15 of 15 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Hi Whitney, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
Apr 26, 2020
Very responsive. Provided car fax to review prior to scheduling a test drive. Price was reasonable but the car needed some work to make it a buy.
1 of 1 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Gregory, your satisfaction is our top priority. We look forward to your next visit! Take care!
Apr 26, 2020
I did not appreciate the service that I got I did not get a response to emails in a timely fashion nor returning phone calls when I finally got someone on the phone it was the Internet manager which was three hours later than when I was told that she would call me back 10 minutes after I spoke to that person and based on my tone of voice she did not want to make a deal with me anyway
10 of 11 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Hi Nick, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Brian
Apr 22, 2020
Extremely helpful and they definitely work with you on the car you’re trying to get.
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Apr 7, 2021
Response from current dealership:
Brian, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!
BERTINA
Apr 17, 2020
While I was dealing with one person to purchase the vehicle, someone else sold it. However, I did have an experience with many Reps emailing me.
2 of 2 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Hi Bertina, we appreciate your honest feedback, as we are always looking for ways to improve.
ron
Apr 12, 2020
Hi Great team and professional
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Apr 7, 2021
Response from current dealership:
Hi Ron, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jane
Apr 11, 2020
He was very nice and helpful in our phone conversation.
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Apr 7, 2021
Response from current dealership:
Jane, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Mar 20, 2020
Great Customer Service and consistency. The problem is looking at the fotographs I noticed some posible rust under the rear quarter panel behind the left tire.
1 of 1 people found this review helpful.
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Apr 7, 2021
Response from current dealership:
Ricardo, we really appreciate your feedback!
Mar 7, 2020
I heard from 3 sales people and one manager. They answered my questions and as it turns out that vehicle will not work for me
1 of 1 people found this review helpful.
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Mark
Mar 3, 2020
Great dealership, Drew was awesome!
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Emilio
Feb 17, 2020
They answered my call promptly.
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Feb 15, 2020
The dealership reached out to me immediately and have remained attentive throughout.
1 of 1 people found this review helpful.
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Michele
Feb 11, 2020
Helpful, friendly, good email returns.
1 of 1 people found this review helpful.
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Jan 21, 2020
responsive
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Steve
Jan 20, 2020
First time online car purchase. Has gone great so far. The car was delivered on time. Waiting on the title/registration info to be sent/received at my DMV.
1 of 1 people found this review helpful.
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Ricky Landon
Dec 28, 2019
Excellent communication. They were by far the most responsive and informative dealer I’ve dealt with. When I purchased my car from them they went through every option and made sure I knew how to use it. I was completely satisfied with my purchase. This was a all around wonderful buying experience.
2 of 2 people found this review helpful.
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David
Dec 24, 2019
Helpful and to the point. Will keep coming back to find what i want.
1 of 1 people found this review helpful.
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Jack
Dec 15, 2019
Quick response
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Charles
Dec 9, 2019
Professional,Considerate
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Dec 6, 2019
It was great dealing with them. I purchased this vehicle
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Nov 25, 2019
Promt response to my inquiry.
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tim
Nov 11, 2019
Called said the engine needed to be replaced ..then said paint was peeling off...women called Friday said car just was painted 4 days ago but pictures shows cracks and blemish...Mike from JA said he would not suggest the car and would look for another...not sure about these folks!
9 of 10 people found this review helpful.
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Nov 1, 2019
Great communication and rapid communication as well.
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David
Oct 11, 2019
Salesman very inexperienced with product, detail department doesn’t do windows. Gas tank on empty. If my wife didn’t love the car would of left immediately.
10 of 10 people found this review helpful.
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Oct 10, 2019
They were responsive to my inquiry.
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James
Sep 16, 2019
They followed up right away.
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roger
Sep 2, 2019
Great experience. Car is awesome. I had it shipped to me. These guys are legit. I definitely recommend them. Will purchase from them again in the future.
1 of 1 people found this review helpful.
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Aug 28, 2019
Excellent easy to work with
1 of 1 people found this review helpful.
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Gregory
Aug 21, 2019
Very Responsive - not to pushey
1 of 1 people found this review helpful.
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Aug 5, 2019
Very helpful and motivated. Only reason i didn't buy was because my timeline didn't line up. They are a greater dealer
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Aug 2, 2019
Really a good place to buy a car
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Jul 25, 2019
Dealership pulled my credit and then sold it the next day to someone instead of refusing the sale to the other person
15 of 16 people found this review helpful.
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Jul 20, 2019
Good
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Jun 3, 2019
Very attentive and willing to do business.
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sarkis
May 31, 2019
Felt like we had secured financing for a 2018 Sliverado however was denied and felt like their motto everyone's approved. is not true statement at least in my situation. Anyway I feel the financing department could have made better attempts in securing financing for without a cosiger. I explained my situation prior to even steeping foot on he property and was told they could help with financing. Nonetheless, I was approved elsewhere. without a cosigner and purchsed 2019 F 150 XLT. Not the greatest experience here but they maybe able to help others in financing.
9 of 10 people found this review helpful.
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May 13, 2019
Great service and they are very helpful
0 of 1 people found this review helpful.
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May 11, 2019
Hi I've enjoyed speaking to the dealer and texting to the dealer felt very comfortable . thank you for your time and support hope to see you soon
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Apr 2, 2019
Super service....Called back immediately after my response to them...Extremely helpful..I have not made a decision on the Corvette...Real interested, though...Again...I would definitely recommend AE AUTO.....THANK YOU......BING
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Apr 1, 2019
Fast to respond
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Bill
Feb 28, 2019
Easily the best !!! Thorough, polite, helpful, professional. Would highly recommend, even though I did not purchase a vehicle....
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Feb 20, 2019
Very courteous, friendly, professional staff..
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jeff
Feb 19, 2019
Mike and staff were very helpful. Process took too long due to missing some employees that day.
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Arthur
Feb 10, 2019
Excellent
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Randy
Jan 31, 2019
Website says fill out form to get our best price but the e-mail is nothing more than come on in and lets talk?
6 of 7 people found this review helpful.
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Jan 29, 2019
Quick response , great communication so far. If the vehicle is still available when I'm ready to purchase then I will leave a full review stars can either go up or down
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Jan 29, 2019
Very prompt reply
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Kelvin
Jan 6, 2019
Really knowledgeable staff and salespeople really enjoyed thank you for your business and taking the time to work with us on our deal
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Bill
Nov 30, 2018
Talked with some girl who promised to call me back but never did so I bought elsewhere
4 of 5 people found this review helpful.
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Nov 28, 2018
Almost immediately i was contacted and even got contacted my the mgr to find out how things went in terms of the sale. I scheduled a time to meet with Mike and he had the car out front and already to test drive. as with any used car there were some concerns that he immediately resolved. I was concerned at first as to whether I wanted to purchase a car. But the entire financing and everything was carefree.
Is this review helpful? Yes | No
Nov 26, 2018
Fast/thorough reply.
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Mark
Nov 1, 2018
I was successful in negotiating a fair trade to both parties (approximately 200 miles apart) involving an unusual but rare sports car for a Porsche 911 S Cabriolet entirely over the internet and phone calls. All individuals I dealt with were extremely courteous and understanding. As with any such negotiating, a potential major quirk arose during the process that the dealership "took by the horns" and resolved within just a few minutes to my surprise and complete acceptance. Such service is the best form of advertising that cannot be purchased!
1 of 1 people found this review helpful.
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Kaylen
Oct 31, 2018
Very pleasant to talk with did not buy a car but only because of distance
1 of 1 people found this review helpful.
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Frank
Oct 27, 2018
Sales guy said all the right things to get me in the office. Presented me a final price about 30% over list and under valued my trade $2500.
7 of 7 people found this review helpful.
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tony
Oct 27, 2018
A very professional group of people tried real hard to help me with this car but we could not come to a agreement
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Frank
Oct 17, 2018
Excellent dealer, purchased the vehicle 370z everyone was so helpful.
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Jeff
Oct 17, 2018
The whole team has been very helpful in answering all questions about the vehicle.
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Patrick
Oct 11, 2018
Made an effort to help me. Lots of miscommunication from people working with each other and no-one was on the same page.
1 of 1 people found this review helpful.
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Patricia
Oct 7, 2018
Was very impressed with Pete, the salesman who assisted me as well as Larry, sales manager. Pete was very knowledgeable of vehicle, vehicle was very nice, low miles, and in very good condition for a 2008.
Is this review helpful? Yes | No
Bob
Sep 3, 2018
Quick response.
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Sep 2, 2018
Awesome
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Sean
Sep 1, 2018
Really professional.
Is this review helpful? Yes | No
Aug 28, 2018
quick to respond
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10
Aug 11, 2018
Very good correspondence. I'm just weighing all my options because this is a big deal for me.
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Chip
Aug 10, 2018
They responded quickly buy several people even the manager. They just didn’t know the car. I think it was a consignment unit with engine mods. If they could have told me about the engine I may have made a drive to fl to check it out instead I had to buy one from Ohio with full documentation.
1 of 1 people found this review helpful.
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Jul 31, 2018
Bought a Ford Ranger on July 21, 2018. I initially submitted an email of interest and George Downey, Sales Associate, responded almost immediately. I then called for further details, George set up an appointment and sent me a confirmation. Very efficient system since most of us lead very busy lives an appointment makes things much easier. I then called on the day of the appointment to confirm availability of the truck. It was there and parked in front ready for a test drive. The downside is there is not much room for a true test drive since US 19 is a very busy road and back roads are residential. However, the truck was as described and everything I was looking for so we made a deal. Their financial team was great. They even offered me a better rate than my credit union’s pre-approval letter and also helped with my trade-in which was under equity value. I would certainly refer others and would purchase from this dealership again. If you visit them, look for George.
2 of 2 people found this review helpful.
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ALBERT
Jul 26, 2018
Great
1 of 1 people found this review helpful.
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Tom
Jul 11, 2018
Professional and personable!
Is this review helpful? Yes | No
Donald
Jul 8, 2018
great
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Robert
Jun 20, 2018
Andrea was very helpful and got me a good price. But I wasn't ready to negotiate the financing that day. Two days later when I was ready to drive there to buy the car was just sold.
1 of 1 people found this review helpful.
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May 27, 2018
My experience of Auto Enterprise was one of connection as their sales team & management have been working with me to see if a vehicle I want is possible. They have been very attentive to my concerns & very professional in their response.
1 of 1 people found this review helpful.
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May 24, 2018
Contacted dealer spoke several times over the phone provided them with an offer that they didint even counter was emailed by 5 different sales persons all of them telli hmm g Mr something different I asked about the car being over valued they just copied and pasted a kbb value with no other context in the email I will not do business with a bogus dealer like this and they sales manager ray needs to learn some customer service skills
13 of 13 people found this review helpful.
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Donald
May 11, 2018
Several Sales people contacten me but when asked about Trade in Value of my car, it was suddenly sold.
4 of 4 people found this review helpful.
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Jose
Apr 29, 2018
Excellent communication very helpful!
1 of 1 people found this review helpful.
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Apr 25, 2018
I was able to purchase my 2016 Honda Odyssey from out of state and they were very helpful. The dedicated team of Bo, Ron, and Dan made the buying experience a breeze. I was sent additional photos of the car and completed the purchase in less than a week thanks to Bo and FedEx sending the contracts back a forth. If you are looking for a quality top of the line vehicle AE is the place to come.
1 of 2 people found this review helpful.
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Scott
Apr 10, 2018
Very responsive.
0 of 1 people found this review helpful.
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Teri
Apr 2, 2018
Awesome sale staff....
0 of 2 people found this review helpful.
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don
Mar 23, 2018
They was very helpful
0 of 2 people found this review helpful.
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Jack
Mar 22, 2018
Completely interesting phone conversation with these folks , they will have this car forever or they'll pawn it off at an auction to a dealer who's able to do reasonable business , car is listed three grand over value right now but I called them anyway trying to work something out , at which time they told me the out the door price was thirty grand basically lol I said good luck and they have my number when and if they get serious about selling this vehicle , buyer beware of these folks after the phone calls I've had with them I think I'd pass even if car was priced correctly .
9 of 9 people found this review helpful.
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Mar 19, 2018
Amazing sales team was not pressured very helpful and pleasant
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Christopher
Mar 3, 2018
Car sold shortly after my email was sent. The reviews previously posted matched my experience
3 of 3 people found this review helpful.
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Mar 1, 2018
They called—- spoke with Fabian. He called while I was entering a meeting. I told him to text me his number; he did. I called him back, left a voicemail no call back for hours. I called the dealerships line, spoke with someone and brought up my concerns and want more of the vehicle history. This vehicle has had the exhaust changed, the stock rims and tires removed, and a custom wrap over the paint — these things can be a red flag for a vehicle win only 12,500 miles. The guy I spoke with ask me what I was trying to stay around; I gave him a number and he said he would call me back in 10 minutes after speaking with a manager. I never got a call, email or text— we’re going on 48 hours. My offer wasn’t a low ball, they could of called back and told me they would stay firm at listing price.
8 of 8 people found this review helpful.
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Feb 25, 2018
Great team and good response. Couldn’t make the deal I expected but would recommend.
1 of 1 people found this review helpful.
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Feb 2, 2018
Needed a cheap good car quickly and Cariene took great care to help me out thanks again for the quick response and getting the deal done THEY ARE GREAT TO DEAL WITH
1 of 1 people found this review helpful.
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Jan 21, 2018
They were great contacting me and me posted on the vehicle I was in search of
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Jan 21, 2018
Quick response and Excellent service!!
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Jan 13, 2018
Didn’t buy but responsive
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Jan 8, 2018
I would have left 4 stars but honestly they took too long to reply, the salesman I was dealing with Bo lied to me and told me that they had already received a more attractive offer and sold the car I was interested in. Wasn't true. I got a follow up email from the GM, I expressed my concerns and he replied maybe 5 or 6 words and wasn't very useful, not what I would expect from a GM. Anyway to be honest I didn't have a "bad" experience, this is the typical crap you would expect from a dealership I guess. Good luck
7 of 7 people found this review helpful.
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Jan 10, 2018
Response from current dealership:
We are very sorry to hear that you didn't have a good experience with us. Would you be kind enough to give us a call at 727 944 2886? Ask to speak with Ray Sousa.
We don't know your last name, this way we can not see all the communication that you mentioned on your review but I guarantee you that we would like to change your opinion about us.
Thanks for your feedback.
Dec 30, 2017
My salesman was Ron and he was a pleasure to do business with! I highly recommend buying a car from here, been driving my new car around all week and I love it!
2 of 3 people found this review helpful.
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Jan 10, 2018
Response from current dealership:
Thank you very much for your review and your business!
Dec 8, 2017
Very wonderful experience with Ron.
1 of 1 people found this review helpful.
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Jan 10, 2018
Response from current dealership:
Thank you very much for your review and your business!
Thomas
Nov 13, 2017
Excellent!!!!!
1 of 1 people found this review helpful.
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Jan 10, 2018
Response from current dealership:
Thank you very much for your review and your business!
Nov 9, 2017
Quick reply and service
Is this review helpful? Yes | No
Jan 10, 2018
Response from current dealership:
Thank you very much for your review and your business!
Walter
Nov 1, 2017
They where nice and I liked the car but it was for cash and can't afford cash right now
2 of 2 people found this review helpful.
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Oct 25, 2017
Drove 3 hrs to see this cobalt. They said it was available right before I left. Miraculously, they said someone put a hold on it before I got there. Wanted to sell me something else. Bait and Switch.? Bait car. In my opinion.
11 of 12 people found this review helpful.
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rick
Oct 13, 2017
Pete, my salesman, was excellent.
2 of 3 people found this review helpful.
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Sep 29, 2017
Fabian was good dealer I would recommend a lot of people to him they was friendly and nice and got me a good deal on my new car thanks Auto Enterprise for my new car thanks for everything you guys did for me
3 of 3 people found this review helpful.
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Sep 11, 2017
The staff there was very friendly and helpful.
2 of 3 people found this review helpful.
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Aug 23, 2017
The manager contacted us right away ... they were so prompt 'n friendly! I would recommend them anytime !!! I certainly, would have bought that car, had my son not given me his late model car instead.
2 of 2 people found this review helpful.
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Aug 21, 2017
Bought a truck from them, very helpful and cooperative
1 of 2 people found this review helpful.
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Aug 20, 2017
Attentive and professional
1 of 1 people found this review helpful.
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Jul 1, 2017
Quick response
1 of 3 people found this review helpful.
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James
Jun 21, 2017
They were great! They really went above and beyond to give me a great deal. Everyone was extremely nice to deal with.
2 of 2 people found this review helpful.
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Dustin
Jun 17, 2017
Not good!! Showed me the car twice where it was filthy and every service light imaginable was on. Salesman made tasteless comments to my female friend that made her so uncomfortable that we left!
19 of 19 people found this review helpful.
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Jun 17, 2017
Response from current dealership:
Please contact our General Manager Ray Sousa at 727 260 4114. We would like to know more about happened, we won't tolerate tasteless comments towards no one. We are very sorry for your experience with us.
Paulette
Jun 2, 2017
Good service
1 of 1 people found this review helpful.
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Jun 17, 2017
Response from current dealership:
Thank you Paulette.
ROBERTO
May 14, 2017
I decide to trade my car for other car brand, Mike was very nice during the business. They have a good stock
4 of 4 people found this review helpful.
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Jun 17, 2017
Response from current dealership:
Thank you Roberto, we appreciate your business.
warren
Apr 30, 2017
Dealer followed up on my request and contacted me. Car was sold before I could look at it.
7 of 8 people found this review helpful.
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Jun 17, 2017
Response from current dealership:
I'm sorry that we ended it up selling the car before you had a chance to look at it. We are a high volume store and sometimes that happens. We have almost 200 vehicles in stock, we would love to sell you something else.
Apr 11, 2017
Very prompt service, still interested but need to sell my car first.
3 of 3 people found this review helpful.
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Jun 17, 2017
Response from current dealership:
We might be able to buy car, give us a call at 727 944 2886. Thanks for your review.
Manuel
Mar 31, 2017
Great experienced and knowledgeable personnel. Peter Kelley my salesman went above and beyond to make sure I drove every GS Lexus on the lot until me and my wife found the perfect one, no pressure Great inventory and great people I love my new Lexus GS F sport. I'm a customer for life.
3 of 3 people found this review helpful.
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Mar 29, 2017
Informative, helpful and immediatly washed the car for me to view it accurately. .
2 of 2 people found this review helpful.
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Angela
Mar 19, 2017
Awesome from start to finish
1 of 2 people found this review helpful.
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Mar 7, 2017
Great price and super professional personnel. I will recomend any one to go there and either talk to Cariene or Ray, you won't be disappointed because they will find your car!
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Collin
Feb 20, 2017
I purchased a vehicle from Auto Enterprise earlier this week and the experience was great. The staff was very helpful and respectful. They listened to and worked with me despite me changing my own plans. I would definitely recommend them.
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Mike
Feb 15, 2017
was a fast and easy purchase. I asked about the car via CarGurus and received a reply very quickly.. as in less than 5 minutes ! I went to the dealer to check out the car I was interested in and loved it. nice thing about shopping online. you can do your leg work via the computer. Modern technology , you have to love it ! Ray Sousa made this buying experience very good. We're very happy. we got a great car at a great price. He actually worked to make the car happen for us. that's a nice change to feel as if your valuable . everything we wanted was addressed and taken care of immediately. I highly recommend this dealer. the nice thing is that this dealer let me make all the decisions. never once feeling pressured into upselling or additions I had no intentions of purchasing . besides for me personally being tired, this was a great car buying experience . why buy new anymore ?
3 of 3 people found this review helpful.
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Mary
Feb 9, 2017
Very friendly...easy to work with
1 of 1 people found this review helpful.
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Scott
Jan 11, 2017
When I arrived, the car which was suppose to be detailed and ready to view for me, was taken out by the owners wife to run errands around the town. I waited for an hour with no car to look at and still haven't seen it. I talked to the salesman who assisted me, since the online sales advisor left. He was a nice person, but as we were trying to talk numbers, the manager was simply not allowing any negotiations to happen and was denying any talks for lower numbers. I was contacted multiple times after by the salesman, and as I responded, still have yet to hear back from him on multiple occasions.
24 of 24 people found this review helpful.
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Dec 7, 2016
Contacted promptly. Very courteous. I'm looking for a very specific car. They sent info on cars I had no interest in.
2 of 2 people found this review helpful.
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Dec 2, 2016
Originally had an appointment with one of the dealers we got there he was attending to other customers never even seen him never even came and introduced himself to us we got stuck with someone else the vehicle we went to look at had a lot wrong with it that was not listed It look like it was a vehicle that had prop probably been swamped at one point looking at the engine
15 of 15 people found this review helpful.
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David
Dec 1, 2016
They keep lying to me on the price. I can't trust them. They told me that 13000. Was as low as they could go and only make 87.00. Then they said they would drop it to 12000. I guess they are now loosing money on it.'!!!!!!!
17 of 18 people found this review helpful.
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Vicky
Sep 26, 2016
It was a good day. I think they were very helpful. Nice people to be around.
2 of 5 people found this review helpful.
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Kate
Sep 25, 2016
He called my phone, which I was specific about texting or emailing only. I work odd hours.
10 of 11 people found this review helpful.
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Aaron
Sep 23, 2016
wanted to charge me an extra 700 dollars on "fees" on a $1000 dollar car. I laughed and said no thanks. Bought another car cash on craigslist. They called me back half an hour later saying they would drop the fees. I
19 of 20 people found this review helpful.
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Brian
Sep 19, 2016
I worked with Calep and was very happy with his service. He responded quickly to everything and to all my requests. I was not able to get to look at the car for 4 days so I put down a deposit to hold the car. In the end I chose not to buy the car because I felt it was not in the condition I expect for a Corvette. My deposit was refunded the next morning as promised. Overall I was happy with the service from Calep and Andrew and would return to try again.
3 of 3 people found this review helpful.
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Kurt
Sep 5, 2016
Tried very hard to make a deal on car I was interested in I just decided not to deal
2 of 2 people found this review helpful.
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Jimmy
Aug 29, 2016
Not exactly what I was looking for, but the team handled my response quickly.
1 of 1 people found this review helpful.
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Robert
Aug 15, 2016
Chris did a great job getting my son into a car. Everyone was easy to work with.
2 of 2 people found this review helpful.
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john
Aug 10, 2016
The Dealer contacted me right away and follow-up was quick. I'm extremely involved at the moment and have not been able to take time to travel to the dealers.
1 of 1 people found this review helpful.
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Kindra
Aug 6, 2016
The sales consultant reached out to me but was not very interested in working with me in order to come to a price we would both be happy with. I also think he did not communicate with his manager about a possible deal. The manager emailed me asking for me to contact them because his associate had not been able to reach me, which was not the case.
9 of 9 people found this review helpful.
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Aug 3, 2016
Great group . I bought the car.
2 of 2 people found this review helpful.
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Denis
May 30, 2016
They tell you to go to the store because they're aggressive on the prices and won't loose a deal. Make you drive all the way to the store then tell you then can't do anything better. 2 hours lost on the road for nothing. Disapointed. Although the seller was attentive with us
17 of 17 people found this review helpful.
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James
May 4, 2016
Really like this dealership Ray Nelson is a one in a million salesman to me and very respectful I'm going through a difficult time right now but ray Nelson reassure me that everything will be alright. Very straightforward don't cut round corners and don't use politics thanks Auto Enterprise five stars here
4 of 6 people found this review helpful.
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Allan
Apr 19, 2016
I am slow in grasping und understanding from brain injury. They understood Criss, and John did their best to explain things. It help for customer to know problems come with everything it's how you react and talk to salesman that they can resolve the situation. I got what I wanted and they helped as much as they could. Customers need to understand they are in business to make money thet have have a life to. It's your fault if you buy a car and are not pleased. Mine was a special desired purchase my ATTITUDE moved them into doing what they could that I was happy and glad to get the 95 Le Baron conv. I wanted. Gave them pictures to show to help in future sales.
3 of 3 people found this review helpful.
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Mark
Jan 1, 2016
Best dealer in Florida!!
5 of 7 people found this review helpful.
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Nov 13, 2015
very nice and easy to deal with
3 of 3 people found this review helpful.
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Denise
Nov 2, 2015
Very good, Thank you
1 of 3 people found this review helpful.
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Leroy
Feb 1, 2015
The dealer returned my call within 20 minutes.
0 of 1 people found this review helpful.
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Todd
Aug 26, 2014
Love it!
0 of 1 people found this review helpful.
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Ray
Feb 7, 2014
so far so good
0 of 1 people found this review helpful.
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Joey
Sep 13, 2013
It was an excellent experience. The dealer was courteous & prompt to my inquiries.
0 of 1 people found this review helpful.
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