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Jack Miller Auto Plaza LLC
About Us
Jack Miller Auto Plaza has served the Kansas City community for more than 60 years. We've achieved this by always staying loyal to our customers and true to our code of ethics. Every vehicle is thoroughly vetted to ensure long lasting quality that other dealers can't match. We hire the best people to ensure that our guests are always treated with care, are properly informed, and leave our dealership as a member of the Jack Miller family.
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Today 9:00 AM - 7:00 PM (Closed now)
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3100 Burlington Street
North Kansas City, MO 64116
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Jan 29, 2026
Jake was great. Love the truck!
We had a deal fully agreed upon, including price and warranty. Right as I was about to leave for a 3-hour drive to purchase the vehicle—after making
all arrangements and having my son take off work to drive it home—the dealership informed me they were removing the warranty solely because the
purchase was being made through our company.
This change was communicated at the last minute, after everything had already been agreed to and scheduled. If purchasing through a business
disqualifies a warranty, that should be clearly disclosed up front, not once the buyer is literally preparing to leave.
Extremely disappointing experience and a complete waste of time due to poor communication and changing terms at the final moment.
Jan 8, 2026
Response from current dealership:
Justin, my name is Terry I am the Marketing Manager, we always appreciate reviews even the bad ones if they are truthful and not misleading as yours is.
I understand we had an issue associated with you purchasing the auto as a Dealer not as an individual. All warranties have limitations and exclusions associated with business use. In addition, in Missouri Dealer to Dealer is a wholesale transaction not retail and we will always comply with Missouri law associated with such. I understand avoiding sales tax may be of concern here, I will reach out with the State of Nebraska's Department of Re
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I understand we had an issue associated with you purchasing the auto as a Dealer not as an individual. All warranties have limitations and exclusions associated with business use. In addition, in Missouri Dealer to Dealer is a wholesale transaction not retail and we will always comply with Missouri law associated with such. I understand avoiding sales tax may be of concern here, I will reach out with the State of Nebraska's Department of Re
Mar 7, 2025
They were very polite with me I wasn't interested in a vehicle but I decided to go with another one less mileage and more features but they are very polite and respectful and assisted me greatly
Jan 4, 2025
They are helpful, professional and courteous. I was
excited to buy but unable to move forward with the
purchase.
Jul 22, 2024
We only spoke by text message - I was not able to make it there that day. They did reach out and let me know that the original
salesperson I had spoke with would not be available that next day but they would have someone else help me. I thought that
was very courteous of them.
Jul 22, 2024
Response from current dealership:
Scott thankk you for your review, of course we feel we have failed if we do less than 5 stars, hopefully we will have a chance to redeem ourselfs in the future, please call us if we can help you! 816-4743100
Apr 3, 2024
They call to check up on me ! See if anything they could help me fine what truck i want ! Yes great help !
Show older dealer reviews 38
Jun 26, 2023
Super easy
Salesman was nice on the phone. I asked if he could send me a few pictures to my phone. 8 days later and nothing. Car has been listed for 2 weeks with no pictures.
Aug 19, 2022
Response from current dealership:
I am the Marketing Manager, without your name I cannot look up your inquiry, can you tell me which auto you were interested in? I am sorry the sales person did not get back to you. If there is no picture on the website this unit may not be ready for the lot, but if you can email me the auto you are interested in I will let you know, for a quick response please send your info to terry@jackmillerautoplaza.com
I test drove a 2014 Toyota Rav4 with 60,000+ miles on it. The car was in good condition with a large scratch next to the very back window and a dent in the bumper, so we
offered them less money, it was selling for 22,000 - we offered 20,000. However, they don't negotiate their prices. So, we looked elsewhere and found a 2017 Ford Escape
Titanium fully loaded, with only 42,000 miles selling for a few thousand more than the Rav4. This car is in pristine shape - no scratches, dings, or dents. The dealership also
gave us a warranty for 60 days - 6000 miles instead of the 30 days - 3000 miles Jack Miller offered. The dealership also put a set of brand new tires on my car as well as other
regular maintenance needed.
I've heard this in a commercial years ago and agree wholeheartedly, "It's not the car that makes the difference... it's the dealership."
Jul 21, 2022
Great experience
May 14, 2022
Fast and friendly service!
Dec 20, 2021
Response from current dealership:
Shawn, thank you for your five star review!
Super Nice , Vehicle sold before I got there that's the name of the game but they were cool.
Oct 6, 2021
Response from current dealership:
Roland, Thank you for your review, I a sorry this auto had already sold!
Oct 6, 2021
Response from current dealership:
Travis, thank you for your response
Oct 6, 2021
Response from current dealership:
Thank you for your review
Apr 16, 2021
Helpful
Oct 4, 2020
Very rude salesman named Jesus. He got rude with me when I told him what I was looking for... Hung up on me. Don't waste your time.
May 22, 2020
What a great group of people! Buying a car has all
kinds of difficulty associated with it. Least of all only
getting a “Coke” tin of fuel when leaving the dealership
. Not so with Jack Miller. The car was clean , serviced
and fueled up! Financing was arranged on the spot and
we left within hours of test driving the car !
Customer service , helpful and getting the job done
Awesome experience!
May 19, 2020
The dealership was great and bought the truck. I’ll highly recommend them to anyone.
Apr 24, 2020
I bought a 2010 Dodge Ram from Jack Miller the dealers name was David he was very friendly and knowledgeable about the history and his experience. He made me and my family feel real comfortable. I just want to say ....Thank you
Apr 23, 2020
No stars car was in terrible shape for almost
20,000 they didn't even bother to put new
windshield wipers on the thing the Cadillac xts
terrible for the price is that better
Apr 12, 2020
Friendly and worked with me on pricing
Feb 23, 2020
Working w/Brad was a great experience. I did most of my shopping on line so I really just went to test drive and
make sure the car was sound. There was one small issue with the vehicle, but they had no trouble addressing
it and it was taken care of by the next day.
I couldn't be happier with the purchase of the vehicle! I will definitely shop here again!
Dec 28, 2019
Quinton was very helpful even though the car was out for service.
Sep 10, 2019
David was a friendly, knowledgeable sales person. I got a great car at a great price. I recommend Jack Miller Auto Plaza.