JKB Auto Sales

I asked if the vehicle had the 5th wheel prep package, the answer "I don't know if it has the 5th wheel prep package." When I told the person how to tell if the truck had the option, I never heard back.

If I could give JKB Auto Sales a 6 start rating I would. If you’re looking for a dealer that 1) Listens to what you want 2) Works to get as much completed online(I live 3 hours away) 3) And is not treating you like a quota number , please give them a call, you will save yourself lots of endless searching.

Great and responsive!

Great

This is a family owned dealership and they treat you like family. I have purchased many cars and trucks in my life and by far this was the best truck buying experience ever. Sam, Nick and Robert were kind, patient and accommodating to help me feel comfortable- and I live 8 hrs away. I would definitely consider buying another vehicle from JKB Auto.

Vary good

Brandon was very nice and curtious and respectful and informative

Great customer service, very friendly

The buying experience was fine but after having the vehicle a week, we discovered a terrible oil leak that is going to cost us. The first estimate was almost the price we paid for the SUV itself.

Great

Very cordial sales staff

Quick reply

Very courteous and very professional.

Quick response

Was contacted in a timely manner

Quick response

Fantastic, Bobby was my salesman, I live out of town so Bobby made a thorough walk around video of the vehicle I purchased. Friendly, Professional, I had a great experience thank you Bobby.

Fast response friendly staff

I asked multiple times for a trade appraisal value on my truck. After several times I finally got a response that they had been swamped. Answered her questions with more information they requested and then once again heard nothing. Very unprofessional! I took my business elsewhere.

Was going to buy 2019 Corvette was listed as A 2LT Is with one previous owner The car is not a 2lt it is a 1lt nor did it have one owner it had 3

Worst dealership experience ever! Too many people involved. Lack of communication. Told one price but tried to quote me a different price. For being the largest volume dealer in the area, they don’t seem too worried about getting cars off the lot.

It was helpful

Responded promptly

Prompt

They call they are good dealers

These guys are great. Dalton and the gang took good care of us. They were busy but we still got in and out at a decent time. Will definitely be going back.

Good

Very professional

Dealer wouldn’t respond to my inquiries timely then I found another truck and they wouldn’t stop texting and emailing Went with other truck

Great response time

Dealership is Easy to work with, Kevin was a great salesman

TERRIBLE EXPERIENCE, WORSE CAR BUYING EXPERIENCE IN MY LIFE!! Contacted them about a Truck, Ran my credit with 2 different lenders, was already pre-qualified by one of their lenders, Dinged my credit twice before telling the the Truck had sold, Was contacted by 3 people there and none mentioned the truck had sold, I asked for a manager to call me and I was never called, COMPLETLY UNPROFESSIONAL AND TERRIBLE CUSTOMER SERVICE. TAKE YOUR BUSINESS ELSEWHERE as they are incompetent!!! This Dealership is the reason car salesman have a bad Reputation!!

The best easiest experience I’ve had buying a car . Not pushy and very very fair . Great cars , customer service great , the guys that work there were so helpful as well . Will always recommend this car place for anyone looking for a great car at affordable prices .. Thanks again my son is so happy with his car

they are very kind and they are always aware of the client

They were Great !l

Put 2k down on this vehicle which should gave brought amount financed down to 9995 plus an extended warranty they offered only to read my contract and see that amount financed was 12640 so it's like the got my 2k and 12640 from the finance comfor a total of 14640 will be calling tomorrow 06/06/2022 on this one to all the ppl buying save all paperwork just in case issues arise

Very good customer service. Very knowledgeable.

The best

Great

Very pleased

Excellent easy experience! Thanks to Dakota and the entire team at JKB.

JKB Auto was fabulous! When I left there I felt like I had made new friends. They made buying a car very fun and easy! Robert, Eric, Kevin, and Sasha were all great guys to work with! I would recommend them to anyone!

Dealer had the truck listed as “Call for details” Asked the dealer what the price on the truck was. Got a response that it was in the detail shop and they would put a price on it when it was out and he would let me know. A week later, still no response.

Quick to answer, thank you

Great experience! Process was very smooth. Everyone was very nice, not pushy. Drove the car home that same day. Very happy!

The Dealer responded, but after driving an hour and a half the truck had some major front end issues with ghe lift kit and tires. Wasted drive.

Even though the car we wanted was sold before we could get it, they were very helpful and accommodating

Great to deal with

Car has been wrecked ,an hasn't been repaired. Shouldn't be on the Market for Sale!--Head rest's on Front Seats, need to Be Replaced or Repaired.- Driver Seat isn't Working,Won't operate with Seat control& Needs recovered, as Material is worn out from Large person sitting in It!--2nd row Seat,behind driver seat can't come up out of floor,because Driver's seat has to go forward to allow it to come UP!-- Rear & Front Bumper cover Damage,an Right Front fender Damage, Needs to Be repaired! -- Has been Bought from Auto Auction, an only Transmission Rebuilt, It has Had 2- wreck's!-- Bought Cheap,an trying to Make a lot of Money, without Doing Repairs!!- my name is Gary

There good people to deal with they greeted me with open arms.

Yes the dealer was helpful. All I can tell new customers is check vehicles out thoroughly. Me and my wife looked vehicle over she rode in passenger seat as we test drove purchased vehicle and drove an hour home my wife then drove vehicle and I got in passenger seat and had to adjust seat because I am taller and then noticed the seat was broken. So I started to investigate and notices a compartment on seat was silicone on inside is where the seat was broken.so I thoroughly looked rest of vehicle over and found in very back passenger side panel there was holes in it where someone had possibly cut into it, which was hidden with the t b I'd row seatvin the up position. I contacted dealer manager and he told me they didn't know about it and couldn't do anything about it. I would think a honest dealer like they say would help out a customer on this when they just spent 32000 dollars on a vehicle. So just make sure to thoroughly look over any vehicle before you take possession.

Great would do business again for sure

Not impressed. The car was trashed. Then the young salesman asked that I do not rev the car as soon as I sat in it. Asked what they needed for me to test drive it and he responded his sales Mgr. would have to go with me or even drive. I am 51 years old. Told him the car wasn't worth a test drive anyway and thanks for the time. Car looked like it hadn't been cleaned in years.

Reached out to dealer for info and was sent detailed pictures and I am very pleased with the response time.

Staff was very nice and knowledgeable. Would buy again from them

Sent an email and got a rude callback. Long story short, I liked the vehicle but there were some POSSIBLE warts I wanted to know more about before driving 40 minutes out of town and dropping 20k. Basically, the vehicle was in an accident but there was not much else to go off of. When I pressed, the caller said I could get the accident report for a few bucks. This kind of stunk considering it was just a few bucks and therefore, IMO, should have been public to begin with but not a deal-breaker. Margins are tight. I get it. The deal-killer for me was when the caller hung up on me while I was mentioning how much I liked the Nissan manual transmissions. Yeah my kids were loud in the background (I would have to bring them for a test drive anyway) and everyone has a bad day but come on - that was not cool. Dalton did call me back and he seemed nice but the train had sailed bc I put the cash in the mortgage. Did like Dalton so will give a second shot when I am back on the market.

These guys are great, honest salesmen. Not super pushy. Process was pretty easy and smooth and they're pretty transparent with everything.

Very quick response to my inquiry

I drove an hour and a half to test drive the cadillac escalade. Was able to do so, but was unable to have someone take a look at my Tahoe for trade in. Sent pictures and VIN got what i felt was a very low offer. Now saying you can get a better offer for mine, but need to see the vehicle. I'm interested in trading. But now need to drive back down and unsure of what the trade difference will be. Feel as though I've wasted a day or two possibly.. Would like to make the deal happen, just don't want my time to wasted.

Yes they got back to me at great time and was helpful and ready to answer any questions i may have.

I was contacted quickly by a salesman who provided a name of Robert. I explained I was 2-1/2 hours away and that I would be arriving at 6:00 PM. On my arrival, I was met by Matt who explained that Robert was in a meeting (even though the dealership closed in an hour). Matt asked if I wanted to go for a test drive and then asked if I wanted to drive. I felt like this should be a given since I was looking into spending close to 22k dollars on a used vehicle. After driving the vehicle, I asked Matt what the bottom dollar was and he promptly stated "that would be a question for a manager." We went inside the dealership to negotiate and sat down in Matt's cubicle. Robert came over and told Matt to hang around to listen. Matt said "ok dad, I'll hang out" (or at least something to that effect). Robert explained the asking price was his bottom dollar and unwilling to negotiate (even though someone yelled from another area and said 22k was the bottom). The van had substantial body damage.

Got back right away and very friendly and helpful

Offering a car from 3/2018 as a 2019 model. I was expecting a one year okd car it was more than 2 years old car.

This place is extremely high priced. Every vehicle they list is way over priced. Im done messing with them. I got a quick response from the dealer but it was just an automated bs email

Friendly, goes above what's expected of a used car dealership. No hassle with any extra hidden fees. What you see really is what you get for that price. Will definitely recommend anyone and everyone if you're looking for a new used vehicle this is the place to go.

What a great experience. I would refer anyone to JKB

Nice fella

Made an appointment to see the car, map app misdirected me and I didn't get there. Dealer courteous and invited me back

It was a slight slip up at the end but they came around I got 2 phone calls prior to going out.When I got there dealers were on the lot smiling,willing to talk,alert,ready to sale.Diverse cast of people which is key.They seem like a group of guys that were trying to sell big American cars.The financier could’ve listen to the customer a lil bit better,but at the end they realized they there job was to get us in “their” automobile.He ran the the paperwork out to our house with a lower APR!Help us..Help you kinda guys

Yes great

He was a nice guy. I told him I would try and make it there the next day to buy the car. Before leaving the next day, I found he had sold the car.

Said you had to qualify for the car before you could test drive it

They were helpful and answered all questions that I had.

Great experience. Excellent communication. The vehicle I viewed was clean and ready to test drive. Even though I didn’t purchase the vehicle I viewed I certainly look forward to working with them again in the future.

Awesome job

They responded quick and very informative, bout to get get a new truck! Thank you

The truck that I was looking at was in detailing for about 4 days so I never got to go and see it but the lady that was helping me and telling me all of the information about it was super nice and helpful

Good to work with. Friendly and professional. They don’t haggle but they offer a fair price. They had tons of trucks which is why I originally went to them. I had a good buying experience here.

They contacted me within 1 business day and answered all of my questions in detail, as well as sending me the CarFax on the vehicle. I exchanged emails with them for several days, and they were always immediate and polite in their response.

Great atmosphere, great employees, willing to work for you diligently.

Not the high sale car dealership just an old fashion get you the best deal possible type guys.

They got in contact with me and followed up when the car sold. They let me know about other cars I might be interested in.

Kevin responded right away and has been a great help every since!

Not good sales man tried getting. Info. And played-games on text I was willing to purchase truck un-profession. And said would keep looking else where for same truck with same opinion they would of had truck sold if wasn’t for salesman named Tom .

Very easy to do business with. All the employees were really easy to talk to and very friendly. Great transaction!

Freindly contact from the dealer.

Vehicle details weren’t accurate, vehicle miles were off and the features weren’t accurate either. The vehicle conditions weren’t what you’d expect when your going to test drive either. We had to jump start the vehicle and while looking at a few I noticed flat tires. There were plenty to look at but that really made me question the overall condition of the vehicle I’d be buying.

We ended up buying a different car from this dealer than what we first reached out for. Staff was friendly, helpful and so far, no issues with the car we bought. I will warn buyers the cars are not clean. We asked for it to be cleaned a 2nd time & it was barely better. It didn’t stop us from buying & I read this had happened before. The price was right on the car. The dealer refused to lower the price bc of dirty interior but looking back I should have demanded a 3rd or 4th cleaning.

nice people, fast response.

Quick response

I asked for a buyers order to take to the bank and they never sent me one

Very good

Very good experience, but we found a different vehicle elsewhere. Thanks.

Didn't return phone calls and wouldnt come down on price at all. They were unprofessional definitely wont be back.

Amazing experience, I will be back in the future, they have a pretty solid group of people here!!

Great guys too deal with highly rated and very knowledgeable

Nice people, very responsive.

I didn't buy the pick up but he did call me back

Drove an hour and a half to see a 2010 SRT Challenger that was on here. Got there and drove around the lot and couldn't find it. I went in and asked a salesman and he told me the car had been stolen. He didn't say when but said that he had to leave the listing on line til the car was recovered for the insurance company. I find it very hard to believe the insurance company says you must leave a car that has been stolen on here. He also said he would be happy to show me a couple lesser optioned cars they had on the lot. BAIT AND SWITCH! Buyer be ware

Very nice people, good to work with and a great vehicle

Real Nice Guy

Watch out... this dealer has multiple F150s listed as higher trim levels than what they really are. As well as added options that don't even exist. Sure looks like they are trying to pass these vehicles off as worth more than what they really are. Found a listing on another site showing the truck was $8000 over priced, that site did not have all the fake options and trim levels listed. The salesman specifically told me he was "looking at it on car gurus and it says fair price" not true at all, i looked immediately and it still showed it way over priced EVEN with all the fake ad ons. Shady listings and salesman flat out lied about it.

Good

Had what I was looking for & I was out of there in an hour & free tank of gas in my car. Great people working there!!!!!

Robert was very helpful and answered all my questions promptly. Ended up buying elsewhere but would definitely recommend speaking with him!

Unbelievably disappointed in the misrepresentation of this vehicle by this dealership! I prearranged test drive before making hour and half drive only to be told I would need to wait for a tune up to be done for a "misfiring issue in engine probably caused from steam cleaning of engine". I waited an hour. In meantime I was offered a 2012 Odyssey to test drive which on inspection noticed it has a large bleached out deteriorated carpet in back of van which had a pricetag of $20k. I declined. Once 2014 was ready I noticed the carpet on flooring was slit in several places and interior metal on back seat was rusted. The interior was badly abused and was told probably children. When asked about whether vehicle had been under water was told "we have nothing to hide". When I voiced my extreme upset the manager said he was sorry it did not meet my expectations. With a $20,910 pricetag and having spoken to manager several times prior to going to see, my only expectation was to find an honestly represented product fairly priced..neither true! I would never do business with JKB in Harrisonville nor would I recommend to anyone!!

Great friendly service! Straight honest answers to all my questions. Haven’t purchased a vehicle yet but won’t hesitate when I’m ready

good experience

Replyed back to my message fast.

As soon as I pulled into the JKB parking lot, they were waiting for me and knew why I was there. Jeff the Sales agent welcomed me as soon as I got out of my car. We test drove the mustang Jeff answered all of my questions and was very knowledgeable about the mustang. Also offered a donuts, water. Then there was Robert who was nice, profession able and very knowledgeable going over the vehicle warranty plans. He understood when I asked to check out the mustang again, just to sit in it he went over some of the mustang features. Bill the finance agent was very through going over all of the papers to sign. I never felt pressured into buying the mustang, they were all very friendly and courteous, Jeff even wanted a pic of us w/mustang for the facebook page !!!

great

Bought a truck from JKB over the phone and it was shipped to me.. . Was told after buy that AC needed a part dealer would furnish and pay to install.."just send us copy of invoice".. The part they sent wasn't needed .needed a different part which I bought and paid to install. Sent them invoice.. No response from JKB.. And no reimbursement. Lesson learned the hard way by me

I drove over 5 hours for a van that I was told was in great condition when I arrived the first thing I saw on the front was a big rust spot that had been painted over and the interior was dirty with broken lights on the inside I was not impressed at all

The truck advertised far exceeded my expectations! Dealer is honest and is a pleasure to deal with! If he has the vehicle you want, go with it! I highly recommend this dealership and would give it an A+!

Drove 8 hours one way to visit with them. They had the truck waiting for us. Very nice sales group and no sales pressures.

Responded quickly. Told them I was still shopping not ready to buy just yet. They said to call if I had any questions.

Responded but did not answer any questions asked.

Responded after a few days. Did not seem interested in negotiating via email. They wanted me to come in before discussing price. (Good for them and not good for me I'm much better at negotiating when it's not face to face) plus i lived out of state so i had to find another dealer.

Rude salesman. Selling a car that had been wrecked, even tho it was not mentioned in ad..

The JKB followed up quickly to the inquiry. Unfortunately the vehicle wasn't able to meet our needs.

Very prompt at responding to questions via text, email and celI. We live far If you've looked at cars for awhile you know this is rare!

Jim was great about calling me back, sending pictures and having the vehicle ready for me to look at.

The car is not a Corvette Z06 as advertised.

No running boards and fell getting out of vehicle. Vehicle way overpriced. Car shook and vibrated badly.

The salesman Michael was a very nice fellow. However when I asked him about the features on this vehicle the answers I received we're not to my liking. When I asked about the subwoofer in the console he said it doesn't have it. When I asked about the Bluetooth feature he said it doesn't have it. When I asked about the backup camera he said it doesn't have it. When I asked about the DVD player he said it doesn't have it. When I asked about the extra set of tires and wheels he said it doesn't have it. All these things were described is coming with this vehicle. That description came from CarGurus. I do not know if the dealership was aware of what car gurus was saying this vehicle came with. However they should have been able to see everything I was reading about it. I bought the vehicle because even with those discrepancies I thought it was worth the money. The dealership in my opinion is as good as any.

very good reply

JKB (Tim) knew we were coming from Colorado Springs, Co early Friday morning. We gave courtesy updates on our arrival. Tim stated he didn't know we were coming on Friday. The vehicle hadn't been gone over for maintenance issues. Rear wiper didn't work, and rear window didn't go down, rear defrost didn't work. Additional claims were made that they we're going to do maintenance to the vehicle that never came to fruition. It was stated the price of $18,995 was dropped for us. Not true, the website had dropped pricing prior to us contacting them. Joe the owner stated over the phone, that he wasn't dropping the price a penny more. The AC was claimed to have been looked at and repaired. We believe it was charged with enough Freon to get us down the road. The price was dropped an additional $900.00 for the window/rear wiper. We're out an additional $600.00 for an AC line replacement, due to a leak. First dealership/broker new or used sales that we've been at, that we had to ask to wash and vacuum out the vehicle upon purchase. Previous reviews are spot on concerning their lack of customer service, and how they speak to their employees. Acting like their doing us a favor! Aside from purchasing a vehicle As Is, Customer service is everything, and as a favor, I would never recommend them to anyone. Very frustrating! Everything rises and falls upon leadership!

emailed and followed up. Kevin was informative..not pushy and would be ready when I was. Good dealership!

I had a pleasant experience in searching for a pick up truck at JKB. Phil was great and stayed in contact with me while addressing all questions I had to meet my needs. I did find a great truck. The entire staff was very helpful and professional. I would recommend them to family and friends. Thanks again. Cindy

Not very friendly over the phone and not very willing too negotiate

It's far away, read bad reviews about this dealer. Chose not to continue interest although the truck 'looks' great, it has been on the lot for 190 days+.

Salesman made a promise he couldnt keep. Told us they could take the vehicle to our third party mechanic, knowing where we live, where our mechanic was and who he was. When trying to set it up, he had to ask his boss, who sad no. Despite this we still would have looked at the truck and probably purchased it, however, when called on the misinformation given, the Salesman became extremely rude and terse. Will not buy from or recommend them to anyone.

Terrible. Would never refer someone to them. Never again. There were issues that were to be repaired that weren't. Had to take vehicle to dealer which proved nothing was fixed. They do not do what they say they will.

decided didn't want it

They were helpful

Treated with such disrespect although I was offering to give more than 20% of the asking price. Not professional at all and lacked people skills.

If only you knew in advance! Now you do! It's not a 2015 Cadillac but a 2013! I drove 45 minutes to look at this vehicle and when I arrived I was very disappointed that it was a 13. I spoke with their salesperson and showed them the Cargurus Ad listing it as a 2015 and he said "it looks like someone isn't doing their job", then I asked if there was a warranty on the vehicle and he told me to look up the VIN and contact the manufacture. This was several weeks ago and if you look today, the 2013 Cadillac ATS 2.5L Luxury is still listed as a 2015!!!! This place is truly disappointing and is why Used Car Dealerships get a bad name! I'm still looking but not here!!!

Great! Kevin was awesome!!

Absolutely wonderful people! They made the car buying process easy and fun and I will absolutely return when in need of another vehicle. I definitely recommend them to anyone looking to buy their vehicle.

persistent but pleasant as the far as the individual, when auto places state they can help people with bad credit they should be able to. It is very frustrating to spend the time, allow your credit to take yet another hit of an inquiry and effect your score meanwhile no one can do anything. these are USED auto places for goodness sake.. NOT BIG TIME .. why dont they have better financing to help..

I've purchased a tahoe found through your website. Excellent service! Thanks

Very nice and easy to work with. Purchased 2009 Cadillac Escalade from them.

Very responsive and helpful

Called and emailed concerning a vehicle, was on a business trip, was going to stop in and purchase, time constraints, communicated all needs, told me to apply for financing, then told me the vehicle was sold and tried to sell me a completely different model, lied about MPG...Junked there emails. Ruth was the sales person.

Vehicle already sold, but they took the time to respond to my inquiry and let me know.

Excellent

Good

Quick response. Courteous and answered all my questions over the phone.

we drove from Topeka, KS to purchase a ridgeline from JKB. car buying experience is unmatched. the truck needed the tailgate fixed, they fixed right away. we were back in Topeka by 2pm that same day. Topeka is 2 hours away. that is how it should be when purchasing a vehicle. no games. did not waste our time. thank you JKB!

I had a great experience at this dealership they got me financed at a better rate than my personal bank could very happy with the service at JKB Auto Sales.

worst place I have ever been very unfriendly. salesman thought it would be fun to insult me repeatedly. Need a zero star rating

We went to this dealer, salesman was nice. They were busy and they didn't have exactly what we where looking for so we didn't stay long.

Very polite and informative.

Issac was tremendous. He responded to every email, every call and answered every question in a very polite way. Willard was also very helpful in the paperwork process.

Dealer called and was nice and helpful

Called them about a car & they told me they were not even willing to negotiate at all on the price & were pretty rude about it. I bought from someone else & got a better deal.