JFR & Associates

Helpful and zero pressure!

Very responsive and great to work with.

They were very professional we were not able to get into the Subaru but in the end we got into a much newer and nicer car!

Great 5 stars absolutely wonderful

Great information from dealer

Great

Very responsive.

They responded very cordial however I failed to notice the mileage I was looking for something less than 60k mile so of the warranty is still availabe

Pleasant and responsive dealer. Prices were fair for both purchase and trade vehicles. Might go to them again.

Been trying to get info on vehicle nearly all of May without much help. Supposedly the sales manager has me on his call list since Monday, but as of Thursday at 1pm I still haven’t received a call. They have had this vehicle for over 3 months on their lot and I think I know why.

I have bought many vehicles in my 75 years and I can honestly say dealing with Chris Nelson at JFR & Associates has been the most pleasant experience my wife and I have been involved in. Chris has gone out of his way to answer any questions we might have had. Chris believes in giving his customers a relaxed environment to visit and complete a transaction. Thanks to Chris we were able to walk out the door with keys to our new vehicle and smiles on our faces. If you are looking for a vehicle give JFR a chance. You will be pleasantly surprised with their service.

Amazing

Very professional, friendly went the extra mile. I would buy again from them. Danny was outstanding. These went over and above. Love my truck.

Friendly

I had a wonderful experience! No hassle at all. It was a quick and easy process. John Mudd was amazing and super helpful. He took a lot of time to help us. I will 100% recommend this place to anyone I know looking for a car!

Quick with responses

Awesomeness time and effort

Quick response, honest, and willing to work with me.

Overall a terrible experience. Was forced to have my credit ran before I even laid eyes on the car we wanted to look at ($11,000 car) and they also took our car and test drove it for 30 minutes while we waited inside to see if we qualify for a car we didn't even know we wanted yet. They then turn around and gave a very insulting trade in value of $500 for our 2011 hyundai sonata with 103k miles on it. Exterior does need some work but mechanically the car doesn't have a single issue. It needs a new steering wheel coupler that makes the steering wheel rattle currently but the part is $6 and would take a mechanic maybe 45 minutes to fix. It would be about $400 to get the coupler fixed at an auto shop (we looked) but didn't think a small fix would be such an issue for a large car broker like JFR. Makes me question their knowledge and quality of work on their cars. Brenda was awful too, very unprofessional and rude. Reason for such a low trade in value was "it's a little rough"

So far they've been communicative and helpful. Looking forward to some test drives.

Responded with all information needed. Kept me posted. I appreciated the response and straight forward answers.

Barry was very personable, kind, and provided exceptional service. He is a superb asset to your company.

Very satisfied with JFR

Fast friendly and I think fair

Terrific- really helpful, easy and not pushy or obnoxious!!!! Really appreciated getting to work with them !

very helpful

Excellent customer service

First time buying a vehicle online. Brian John was our salesperson and he did a good job getting us pictures and information on the car. JFR & Associates did a good job facilitating our purchase. There was one issue that came up and Brian resolved it.

Impressive Group

They were great. They shipped my car to me

Paul has been great! We will be getting our truck on Saturday. We will definitely be going back to JFR and Paul.

The car dealer responded quickly and you sent me additional pictures of the vehicle that I was checking out.

Such a nice easy car buying experience! We called to make sure the vehicle was still available and set up an appointment for the same day. We made the deal and didn’t have to work with someone different in finance. The deal and the financing was all done with the same associate, who was fun and easy to work with. Thanks again!

I wish I could give them 10 stars! I worked with John Mudd from start to finish. By far the easiest car buying experience I have ever had, and I had some challenges to overcome. John was responsive, kind, thorough, and made the process fun and easy. I am in love with out new van, it is exactly what I wanted! Couldn't be happier. Don't hesitate to work with JFR. The best!

John is excellent at what he does. He listens to what the needs are of the customer and make the deals on or as close to what you looking for

Huey has gone above and beyond helping me get a truck He followed up with every question I had questions late at night and early in the morning he always replied quickly

John Mudd is FANTASTIC. He worked with us and got us the car we wanted. Would 100% recommend him and JFR.

Gil and Mark we're very helpful with a Cayenne test drive. I have also purchased from Gil before about a decade ago he is a true professional.

They contacted us, very professional, we didn't follow through at this time.

The agent was great, I just wasn't able to make my appointment. I bought the first car we saw.

Vehicle has been sold

The salesman was very kind and professional and I appreciated him bringing the car to Colorado springs from Denver knowing I lived in Pueblo.

While this dealer got back to me he ignored my question, or did not understand it. Either way I didn’t want to get involved with them over the phone, since that was the reply I received was their phone number and not a direct answer I chose not to have any further communication with them.

JFR was fantastic all around!

Great fast response.

Excellent service. I mistakenly thought the vehicle I was looking for was on their lot. I did not buy from this dealership.

Quick response.

Answered my questions

Austin was excellent. Really helpful and patient as we made a decision. Willing to do the work if finding the vehicle we wanted. He went above and beyond to deliver the new car to our home and helped to take care of our current lease.

George was a great guy. Enjoyed test driving the car. It just was not the perfect car for us.

They are very attentive, but not pushy or overwhelming when it comes to contacting you. Paul is very nice and very helpful!

Responsive

The truck was not emissions equipped. Had turbo fault codes in the edge chip. I had asked if the truck had been tuned, salesman said no. I drove 2 hours to see it and found out it was tuned.

Quick response. A little disappointed with the email response of: ‘What would you offer?’ Still interested in the vehicle, even though I feel it is priced high comparatively

Fast, friendly experience.

Great experience. George Green is a very helpful knowledgable person.

Very easy to deal with. Sales reps were friendly. One of the easiest truck buys I ever had. Highly recommend

I would definitely buy from JFR again. John is an outstanding communicator and made my long distance car purchase, an amazing experience. When I got there the car was everything I expected and more. Very pleased and very appreciative. Thank you John and JFR!

I bought my 2015 Subaru Crosstrek through JFR & Associates - John Mudd is great and the car is in terrific condition.I drove it over 300 miles to get home and no problems at all. I am totally happy and highly recommend John.

Responsive

Great experience very helpful good deal Ed was great to work with

George Green is the best, I would recommend using him to anyone looking to buy a car that wants a stress free and pleasant experience.

Jason contacted me immediately after I showed an interest in one JFR's cars. He was polite, professional, and pleasant.

This is the dealer that I am going with

Amazing service. John was honest and friendly. Will do business with them in the future. I didn't actually buy this car, loved it though!

Simply Amazing! John is the best

Great customer service they do what they can to help the customer. Purchased my vehicle there and they drove it to me to sign all paperwork then spent the time to go over the whole vehicle with me. I highly recommend this company.

John was great, very helpful and answered all my questions. This car is in great condition I ended up buying it, no dealer fees and an excellent price, I did a extensive search for this car and compared to all dealership was the best deal, also I traded my car and it was good value for the money Great experience

Great experience! Jerry and Dan were great to work with and I was out of there in less than 45 minutes.

The car was just as advertised. Super clean and ready to drive. The salesman was awesome. I ended up purchasing it.

Even though we did not buy, they contacted me promptly. Very friendly, no pressure and very knowledgeable.

Mark was great saying in touch with me.

great sales person Jason. He continues to keep in touch about possible cars

Jason was excellent. I would suggest him to anyone I know.

The dealership sales people were prompt and honest in providing me information concerning this particular car. It was a great value and very clean vehicle, but in the end my decision was swayed by the odd roofline that Chevy designed for that particular year Z06.

Excellent customer service and Sales man (Phill) was very polite and courteous, answering all my questions. Smooth transition! Thanks a lot Phill!

Dan made a good effort to put a deal together. The color of the vehicle just wasn't right for us.

They were up front about the damage and answered all call. Ended up getting a different car on the lot. Did my homework on the car (even with a slight pushy salesman) and ended up getting a great deal.

Nice dealership, unfortunately the vehicle received hail damage after contacting.

Asked about a car they had on car guru's unfortunately it was damaged by hail but they were honest about it and quick to respond. Thanks

Dealer contacted me quickly

Everything was great. Had another deal already workimg with another dealer before i was contacted by you guys and went that route

Dealership was very active in their responses to my questions. Replied to emails promptly and also called on phone.

they did great very straight up and kind.

The Dealer disclosed all that he knew about the truck. Although I did not buy it. I feel this dealer is more credible than others and I would use them again.

Well it started very good got all my info go to approved. But then no answer its been 4 days and didnt hear anything back

Car was not ready to sale and removed listing

I ended up not buying a car from them but appreciate the time they spent with me and not being pushy.

Awesome experience my son got his car and I would definitely recommend them

Great communication and easy to get the low down on a vehicle.

Dan out of the Littleton office is awesome. He was so personable and took his time with me and did plenty of follow up (without being pushy). I didn't end up getting this car but would definitely work with Dan again.

Phil and George were excellent to work with. I would recommend them to anyone.

Very helpful. Would go back 10/10

Great Experience! Would recommend to anyone.

This was the best car buying experience ever! I would recommend JFR to anyone looking to buy a new vehicle!

Excellent people who work at JFR. I was helped beyond what any dealership has ever done for me the buyer

Really good customer service

They got back to me the next day .

Awesome!

Great experience! Ed was patient and respectful through the process. I didn't leave with the car I originally went to see, but I love my new car! It was a very painless process.

They were straight to the point very enjoyable

Very good

Very good service

Helped me effectively with any questions

Response was that same day. We drove down to CoSprings to look at the car and bought it. Thank you Rob.

Mark Auerbach was fantastic to deal with. Extremely accommodating and helpful. We were able to take the car overnight so my husband could look at it without having to leave work. We ended up buying the car and our daughter loves it! Great experience - I would highly recommend Mark and this company.

Got right back to me and went out of their way to meet me on short notice so I could see the cars.

We had a terrible experience. We were interested in a 4 Runner. We had a mechanic check it out. It looked good but the whole undercarriage was rusted out. Beware in dealing with this group.

Quick reply to my inquiry. No concerns.

Very quick response very professional set up a time to test drive the vehicle but unfortunately someone else beat me to it and it sold before I got a chance to take a look at it.

Very friendly and responded right away to my inquiry for the vehicle I was looking at would recommend to anybody Keith was the guy who helped me really good guy

I ended up buying a 2014 Jeep Grand Cherokee limited, however ALL of the vehicles in their inventory were in excellent condition! The transition was smooth, and Jason Sharpe my salesman, was prompt in his email responses and very diligent in his approach to making sure all my questions and concerns were answered! I have and will continue to recommend JFR & Associates to my friends and family! And would definitely buy another vehicle from them!

They are a very professional sales agents and the service they offer is one of the best on the market..

Would highly recommend Ed Safco!

well I was looking at a toyota 4runner they had listed, we made contact on Monday, I asked them to notify me if this vehicle sold, as I live about 45 minutes from them, one way. we set an appointment for that saturday, on my way there I decide to call them to make double sure, they still had the 4runner I wanted. He said to let him call me back in 10 minutes to verify, that they still had it. Well I get there about 30 minutes we talked on the phone and he said "YES" they still have it, so we drive over to where their cars are parked, and its NOT there... After he said "YES" they still have it.... Typical used car saleman, will never use them, and will tell everyone NOT to contact them.,

Still looking for "the" car but their customer service was awesome! Will be checking in with them again to see if we can utilize them for a car purchase.

Very pleasant experience, and Tali took care of everything I needed. Would definitely recommend this dealer!

Very friendly, no pressure, helpful and straight shooters. We ended up going in another direction but I would use them again.

Very responsive to initial requests but the cars were not detailed and the one we looked at smelt like smoke. A bit of a pushy sales close.

I recently bought a beautiful car through JFR & associates and the second day the check engine light came on and I began having problems. I immediately tried to get in contact with jim(broker) and he said take it to shop and see what it is. Well after I took it to shop and fixed it, I tried to get in contact with him and he didn't respond for over a week. At this time one problem with car was fixed but another came up. After i talked to him he explained he wanted to assist and for me to take it to the shop. Well i took it to another shop to get fixed and now everything on car is good. I tried to get in contact with jim right away because I really needed the assistance and he ignored my situation for over a week. Finally he responds and says he was in contact with previous owner and he was willing to help but because I was getting frustrated with the no contact situation i said I would leave a nice review of my experience and now he's childish and refusing to help. So I have spent over $700 and was led to think the entire time JFR would help make it right but they didn't do anything so be careful going through this company and through him personally. Thanks for reading.....

Great customer service. Keith was awsome, he did everything in his power to get me in and out without a hassle.

Did not feel comfortable with the 'history' being told to me about the jeep. It was quite obvious that it had been used off road, but the dealer insisted it hadn't. Also asked for some time to think about the price, since the dealer was not willing to negotiate AT ALL. When I contact him again two hours later, he informed me there was someone else interested in the vehicle that was waiting to see if I was going to buy, and he sold it to them. Just a general bad feeling about the business. Glad I didn't end up with the car.

Really professional, no pressure sales. Before I purchased my jeep I noted it had a oil leak and they had it fixed fast and free! Talia was very nice and polite. I would highly recommend this dealership to a family member or friend.

very knowlegable

Great people help me out understanding and I'm happy to do business with them

Excellent service

Responded in a reasonable amount of time. Ended up purchasing a different vehicle

Excellent experience. No pressure salesman. Highly recommended

We worked with Jerry Keily, and had an excellent experience. He is knowledgeable, approachable, and he went the extra mile to make sure we had a positive experience. He will be the first one we call next time we are in the market for a new vehicle.

She was going to get some answers to my questions but I have not heard back so I assume the car is sold.

Nice people. But way too pushy.

Good dealer

Excellent experience with Keith and Patricia at JFR & Associates. Lower price than typical dealership, with better service. They had no problem with me taking the car to a mechanic for an inspection. In fact, they were happy to let me take the car for a couple of day so I could get it in to my shop. No pressure, very friendly and helpful. I would buy through them again and give them the highest recommendation.

I was in a big hurry and although they were backed up themselves jumped right in to help me. I didn't realize its best to have an appointment instead of dropping by. They were so nice that even though they were all with appointments the gentleman who helped me asked his appointment if they would mind if he slipped away for 5 min to go up to the lot and bring this car down for me. When I buy a car I WILL call them first. Thank You JFR & Associates.

Never responded, I called and Kevin was to call me back when he wasn't so busy, never did call back,

Keith and Patricia were great to work with.

Ended up not selecting this car but the service was outstanding! Great communication and extremely helpful. Would definitely do business with them!

Keith and Patricia were so great to work with. Extremely professional as well as helpful.

Great place to buy a car! Jeff is the best! No pressure, just professional treatment and a friendly environment. Felt like home! Very happy with our used car.

Jerry Kelly was one of the best sales persons I have dealt with. Very transparent and laid back and very knowledgeable. It was like talking my brother. He worked with me on the price and I felt I got a fair deal. Jerry is a huge plus for JFR and is probably the reason I bought my car at JFR.

They were friemdly and awesome

The dealership was excellent. Gave great advice on when to by. Didn't set me up for failure by just selling me a vehicle just because. Will go back

I called because I'm in the market for a convertible corvette. I was looking at a couple others, and asked him for his bottom dollar. He informed me that they normally don't negotiate, but said he would talk to his supervisor and call me back. I gave him my contact information and never heard from him again. I own a modular and manufactured housing company for the last seven years and have been a realtor and land developer for the previous 13 years. I can't imagine how long I would have stayed in business by not returning phone calls. Almost embarrassing as it has been a week. I am a cash buyer and already own a convertible Shelby, I just thought this would look nice in the garage next to it. And the search continues.

Jerry took really good care of me. The process was simple and easy. Best car buying experience I ever had. No haggling or hassles.

Quickly determine trade in value. Worked quickly to to get loan and find best rate.

I would recommend JFR & Associates to any one looking for a good car.

No pressure! Great service!

Jerry contacted me the same day I requested more information. He was fair and willing to comprimise. He listened to me thoughly and responded in kind - great customer service

They contacted me right away with all the information that I needed.

Dealer reponded in a timely fashion to my inquiry.

Very fast and easy!!!

I showed up on the wrong day by accident and they were very accomodating. Decided against the car as it was too loaded for my liking. But would go there again in the future

Got right back to me and made appointment. Said car would be available. Contacted them 2 days before with a few questions and they answered back and said car sold. Disappointed that we weren't contacted when that happened since we were coming from steamboat.

Jeff really went the extra mile to get the deal done. Was very responsive, listened to what I wanted, and made this the most pleasant car buying experience I've had by far.

Out of price range with my trade in. Very helpful.

Car was not washed when I picked it up, need better customer service

Charles was very helpful.

Love the pics that come with the emails about the cars in looking for

He gave me an honest appraisal of the car.

good.. responded back but made no attempt to neogiate.

salesman contacted us right away and answered all our questions. excellent service.

No complaints from me. Thanks.

Easy transaction. Seth was quick to respond and professional. Would recommend JFR to family and friends

Very gracious and patient with me. My Dad wouldn't let me get a different car for him, after all.

Very fast response

JFR is easy to deal with and I would use them agian

sale rep Paul was very rude did not want to answer questions on jeep.- very rude

They will bend over backwards to help you. The whole experience working with them exceeds expectations. They are a great group!

They work quick to get you exactly what you want

very helpful and friendly, treated fairly and honestly. would have loved to have bought from them if they had had the car i wanted.

The one car I was interested in was not available even though it was stil listed.

It was ok, dealer did contact me.

they really went over and above to help me find a veh.

They were responsive and demonstrated a lot of effort in trying to match my car wish list. I will strongly consider using them the next time I need a car!