JDM Auto

Good business and all questions via email on time

Very friendly but not pushy. Decided not to buy a car yet , but seem like nice people

Extremely professional. This is a dealership that truly wanted my business. I can honestly say that the salesperson and the sales manager are definitely on top of their game!

Was given very informative information and suggestions. Still making a decision on my final purchase

Extremely fast and frequent communication, answered my extremely long list of questions over an entire week of working out a deal and inspecting the vehicle to make an out of state purchase. Rose and Jasper were excellent and I love my Expedition, it was delivered exactly as described. Pleasure doing business with these folks.

Good enough to buy a car from Jasper. Good experience.

They conacted me and offered to give me all information I needed about this vehicle. This dealership is courteous and eager to answer potential buyers questions to make a sale. Consumer friendly!

Poor communication. Most cars are worn out. Need a lot of work. Walked around their lot for 10 minutes. No one came out. Walked in the office and they just stared at me. Not impressed.

Outstanding!!! JDM Auto is family owned and they all truly take pride in their inventory and business! They were all professional and customer service is a 5 star experience which was not the case at several other dealers in the area. Once I decided to purchase the infinity Rose had everything ready and in no time I was on my way in my new car! The only disappointment was the listing said it had Bluetooth, navigation and premium pkg but it's just a base model which is fine because I have a Bluetooth converter. Everything else was outstanding!!! I would highly recommend.

Upon arrival from an hr drive. Vehicle was being brought back to the dealership from the shop. When vehicle arrived back salesman was very nice and honest. Advised him of 2 problems with truck, he advised me due to the price they won't fix issues. The DVD player wasn't working and the trunk didn't have power to go up and down. I asked him directly if they would fix issues and he advised me no they won't. I do understand it's a used vehicle, but the purpose of this vehicle would've been the entertainment for the kids in the back. But it had no function or power to work. I did see they sold the vehicle maybe they fixed it for that person I'm not sure. But when I asked it was relayed to me as "no" they won't fix it.

Quick to respond.

Good quick response to questions

Great communication and service!

Quick response! :)

Good experience so far.

Dealer was informative, friendly, and easy to deal with

Rapid, professional, friendly response!

Quick responder to questions but wasn't totally honest with .e about the condition of the car until I called them out on a few things

Very responsive

Excellent customer services. Very refreshing considering the experience with previous dealers. I would highly recommend. Very efficient process

Was contacted quick and sent plenty of pictures and contact info very good communication

On going conversations with sales rep who is knowledgeable and good at the job

Great customer service

You definitely want to get your own pre purchase check. Not from the list given to you by the dealer. My mistake. I took it to my dealer two weeks after purchase and had to replace rear brakes when AAA told me everything was fine. I’m also dealing with a transmission issue that the protection cover I purchases does no cover. Otherwise love the car.

Quick response

Jasper and the team were knowledgeable and straight forward , allowed us to perform an inspection of the vehicle.

The sales team was pleasant and low key, no pressure at all, so that was a nice change, BUT ... Their system for getting a presale inspection is very weird. You HAVE to choose from their list of about six pre-approved mechanics, pay for it in advance, then THEY have to take the car to be inspected. It took them almost a week to do it while we waited & waited. Once we finally got an inspection, it turned out there were numerous problems with the CRV. The mechanic estimated at least $1000 to fix it all, possibly more. They refused to fix anything other than two minor issues & only agreed to take $100 off (but only if we waived their 3 month warranty). Not likely after the mechanic who did the inspection said no way HE’D buy it! One of the doors couldn’t even be locked manually. Who wants a car that you can’t lock??? And that’s with the car ALREADY priced well above the HIGHEST BB estimate. Add in their exorbitant $699 Dealer Processing Fee and YIKES!

Outstanding experience! Price was fair, negotiations were easy, the car was as advertised.

Very good service. Friendly staff.

The staff at JDM is wonderful. Very responsive, informative and professional. They contacted me swiftly and answered all of my questions. I did notice the trip to the dealership due to timing and a few days prior to my attempted travel to the dealer, I saw the particular vehicle in the se color in person on the highway and I just didn't like it at all. I love that car in every other color other than blue So I opted to continue my search. The staff at JDM did everything on their end perfectly with giving me everything I needed on my end and leaving all the planning to me. They didn't bombard and hassle with constant calls, texts or emails and I greatly appreciate that. I'm sorry they didn't have the vehicle I was in the market for at this time and will definitely consider them in the future. I highly recommend JDM Auto and will do so to friends and family. Thank you JDM staff!

Friendly and helpful service.

Very helpful and professional staff..

I called dealer before we went over there the drive was an hour out of my way. The car fax said no accidents, but it was clear the rear bumper had been replaced on an 06 accord we looked at.

This dealer is an absolute crook! My son bought a car and the next day the engine light came on. Took it to a Mazda dealership who said it needed a Complete new engine And that the misfires had been cleared right before my son purchased the vehicle . Sabor refuses to do anything said it was my sons driving ! BUYER BEWARE !!!!!

quick response to the request and very friendly

It says the car is a automatic but when I called I was told it was a manual and they told me very rudely.

They were quick to answer all my questions. Overall excellent customer service.

Responded timely

Fair say she was going to get back , Never did

Great response and professionalism.

Salesman was informative but the car sold before I could take a look at it.

Dealership was very helpful

Response was immediate

Very friendly even though we decided not to make a deal

The response was excellent I would recommend a friend to shop there

Awesome

Fast response

Excellent service and professionalism by Rose. Great experience.

Quick, efficient nd very helpful. I wanted to take the car to my mechanic for a checkup, and i couldnt get away that day, so they took it there for me!

5 stars, they were very polite and professional

They did pretty good. I have no problem dealing with them again.

The staff and service was exceptional!

They were nice and very helpful

Very quick to respond. Extremely nice and friendly. Easy to talk to and not pressuring you to make a sale. Very honest about the vehicle but not trying to smother you with details.

Clean cars, excellent customer service.

Super

My saleswoman was very professional and very knowledgeable. She instilled a confidence in our potential purchase. While we didn’t purchase that day, it was that we didn’t find the right car. Would not hesitate to purchase from JDM if the correct car becomes available.

Quick response

Great experience. Friendly service. Awsome seller!

The experience with this company was okay they got back to me they send me the information that I asked for in the email.

Great experience

I called the dealer and got a quick, but that was the only good thing in the entire experience. When I got to the place the person working there was so rude. He answered everything we said with a sarcastic comment. There was another girl who was helpful, but I think the guy was her manager, so she couldn’t do too much. We got the car out and came with us on the test drive. When we got back, before we could even finish our sentence about the price, the guy rudely cut us off and said the price is on the car which was actually more than the car guru price. I was already done by that point, but I had liked the car. When we said that we were paying in cash so.... he cut us off and said that they only take cash and don’t even finance, when it says clearly on their website that they finance. I just said thanks and walk out after that. The whole experience was awful; I almost f like he didn’t want to be there and definitely didn’t want to sell that car. Definitely won’t recommend going here.

Awesome!

Awesome dealer. Got me out the door for a reasonable price. Family run business. Thank you to the Pirzadas!

They got back to me quickly aight the information I requested

Contacted JDM the first day they listed the car. They hadn't even had a chance to upload the Carfax report. They offer to email it directly to me and I received it shortly after. We went there as soon as they opened the next morning. Car had been detailed and was very clean. Everyone we dealt with was incredibly kind and helpful. Good selection of cars and good people.

Nice people

Dealer called with offers for finding out what kind of vehicles I may be looking for and helping me find what options I wanted.

They responded quickly

Right on top of things

responded promptly

Great!

Fast response..

Outstanding! The dealer responded to my inquiry within 24 hrs. I was able to schedule a test drive and Urooj Pirzada was a joy to deal with. The entire car purchasing experience was very pleasant without any sales pressure. The car was very competitively priced, but I offered a lower purchase price. The dealer countered with a very fair offer and a deal was struck. After purchasing the car and examining it closer I realized what a great deal JDM Auto gave me. I highly recommend JDM Auto. All of the vehicles on their lot appeared to be the best of the best. From now own JDM Auto is my dealer of choice!

Loved working with them! They were great about communicating and it was a super good price.

I chose this dealership because of the good reviews they had and I was not disappointed. Everybody was very friendly and conscientious. I bought the car I was looking at and have been enjoying my new ride. I definitely recommend this dealership.

Urooj gave knowledgeable, very helpful, and excellent customer service during my communications her.

Had good experiences with them. God bless them.

Cheerful direct and knowledgeable No issues

I leave a message and then a leafy call me she was very polite but we didn't make a deal so their prices ate firm and a little high customer service is very nice.

Friendly Staff! Great vehicle!

Komal answered all my questions and addressed all the concerns I had over the phone. I went to look at mustang but ending up purchasing another vehicle. I will rate them 5 stars for the customer service I received.

Regarding the dealership: Super friendly, family run, and helpful. They go over all their vehicles (see below) and do any repairs needed before putting them on the lot. Not many dealerships do that, and it pays off with their repeat customers as well as word of mouth which gives them a customer base from five different States. Becky answered all my questions, going out in the lot after working hours in the cold to look it over for me. She kept up the conversation with me until late in the evening. This is what made us decide to make the trip the next day to take a look. What we found: The van we drove up from NC to see had multiple problems. The dealership handles mostly newer and more expensive vehicles, so when they get a lower end one in stock, if it passes the States inspection they don't go over it other than clean it up. That was the case with this van. When we pointed out the problems they offered to repair them but we decided against it. The owner felt so bad that he told us he had just bought a van the day before that was currently being inspected. He went to get it for us to look at, and it turned out to be the one for me. We waited while they cleaned it up, then drove home my new baby. We discovered one problem with it on the way home that we're hoping the free warranty will cover. Overview: I would recommend to anyone needing a good used vehicle to make the trip. They are a relatively small lot, but that's what keeps them reliable, efficient and a good deal on top of it.

Amazing

Selling mostly revamped junk. Mostly from auto auctions. Vehicles that have issue's hidden from the buyers, just to make a sale. And get big money. Such a shame that there's still fly by night dealers out there fleecing the public.

Very good.

Has rust and hole underneath front drivers side door!!!!

Although I have yet to go see the vehicle that I inquired about,Becky responded promptly to both my emails. JDM Auto’s website is great,the amount of pictures and details about the car is excellent.

Dealer emailed to answer questions and set up test drive.

I did purchase a car from this dealer but they were very polite and informative.

Quick to respond , very professional , listened to my needs .

Overall good experience.

I recently purchased a 2005 F-150 from JDM Auto. I am very pleased with my purchase. Brian and Becky both were very helpful. They answered all my questions prior to making the purchase. The truck was in the same condition as described. I recommend JDM Auto to all the people who are looking for a reliable vehicle.

Was not very friendly when entered facility Bought vehicle anyway because of price but signed no warranty Broke down two days later

The dealership contacted me but I found another car locally. I didn't want to drive 3 hrs not knowing whether I would definitely purchase the car.