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Dealer Reviews

Based on 12 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 23, 2026
The entire process from start to finish was smooth and transparent. The staff was professional and cordial. I will definitely buy a second car from this dealership when I'm in the market for one.
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Quincy
Aug 9, 2025
The dealer was a great service to me and made sure that if anything wasn’t right that it would be taken care of right away. So I give them a great review because the service was outstanding
2 of 2 people found this review helpful.
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Jun 13, 2025
Johnny did a great job helping my son get the car he wanted. He was very transparent about the vehicle and made sure we were happy with our purchase. I would recommend this company to anyone looking for a luxury car at a good price.
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Dec 31, 2024
Fast response
1 of 1 people found this review helpful.
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Richard
Dec 9, 2024
They advertise virtual test drives but never follow through on sending video. Waited over two weeks to get any additional information about their vehicle. It’s a shame they lost a sale because of that. Especially on a vehicle they had sitting for over two months. Dealers usually rush to sell anything that stagnant on the lot.
4 of 4 people found this review helpful.
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Pam
Nov 5, 2024
Respond in a timely manner.
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Oct 9, 2024
They let me know that I wasn’t approved
1 of 1 people found this review helpful.
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Orlando
Aug 28, 2024
Fast answer
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Aug 26, 2024
Very responsive
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Aug 12, 2024
Got a couple of emails asking me what they could do for me and when to schedule a test drive. I responded with let’s do the paperwork to purchase and all of a sudden they responded with it was “just” purchased. I noticed this happened to another reviewer and I am very suspicious of whether it was true. Looks like they only want local buyers.
7 of 7 people found this review helpful.
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May 21, 2024
It was a good experience visiting JC Auto. They have nice cars for reasonable prices.
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Apr 2, 2024
When I got there the car wasn’t even there, guy said he would contact me when it made it back from the shop. He never called I’m looking elsewhere drove 26 miles for nothing
13 of 13 people found this review helpful.
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Feb 1, 2024
They call me 3 times last time at 4.20 pm and once arrived there 4.30 pm the car was already sold No words about it
16 of 16 people found this review helpful.
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Bill
Jul 23, 2023
Great communication
1 of 1 people found this review helpful.
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John
Jun 12, 2023
Prompt response. Reasonable prices.
2 of 2 people found this review helpful.
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Steve
May 5, 2023
After I inquired through text about the car, they wanted me to take a test drive so I know it was still available. I was 400 miles away so I asked for an estimate on delivery. Silence! I requested a virtual test drive even though I knew I was already ready to buy. Silence! I tried calling them---no answer. I sent them another text inquiring about the car. Silence! Then contacted them again through Car Gurus by email trying to get something from them. They NEVER responded again. The next day I get an email from Car Gurus saying that the car I was interested in had sold. "You missed it" I can't help but wonder if they ever actually had that car for that price or were they just wanting to get me on their lot. I guess I'll never know because they will not respond. Way to go JC Auto Market.
25 of 25 people found this review helpful.
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Ronda
May 3, 2023
Best place to buy cars. Wonderful salesmen and staff.
1 of 1 people found this review helpful.
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Ino
Mar 13, 2023
Awesome
1 of 2 people found this review helpful.
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Omy
Feb 19, 2023
I had a very straight forward and pleasant experience at JC Auto Market. The manager Johnny paid attention to me and listened to my concerns. He's very professional, knowledge and personal. I got the info and the car that I wanted. I def recommend JC Auto Market!
2 of 2 people found this review helpful.
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JEY
Jan 2, 2023
They responded quickly , but be aware the dealer chargers almost 800dls in "dealers fee"..
10 of 10 people found this review helpful.
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20
Oct 9, 2022
Fast at responding back and we are going to check out this vehicle this weekend
1 of 3 people found this review helpful.
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Recently bought a Pick up truck from these Guys, believe me they are really good people and Excellent customer service at all times. Truck was clean good condition, more than I expected for real. I would recommend this Dealership 100%... Good gentlemans to make business with.
2 of 2 people found this review helpful.
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Mark
Jul 18, 2022
Responded to my inquiry in 2 mins. Excellent professionalism!
1 of 2 people found this review helpful.
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Susan
Jun 24, 2022
Easy, kind hearted, through, fair, professional and we will go back again for our next car. Johnny was just the experience we needed to put our faith back in car brokers.
1 of 1 people found this review helpful.
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Apr 27, 2022
Loaned out the car I was interested in buying. Really. I've looked for a while and wanted this vehicle. What a waste of time. So did I really want a vehicle they would loan out.
7 of 7 people found this review helpful.
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20
Mar 20, 2022
Pleasant available for questions.
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Feb 18, 2022
Quick response time.
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Dec 4, 2021
Good customer service.
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Nov 2, 2021
Had a good experience with Jc auto mart very professional and got a nice truck Thanks jc auto mart
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Sep 16, 2021
Communication was good. Front bumper on vehicle appeared to be a different color and paint was flaking only on bumper from what I could see in photo. May not have been wrecked but I would assume someone did at least hit something and replace it. They said condition was 9/10 all around and didn’t say anything about the bumper being replaced.
3 of 3 people found this review helpful.
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Aug 17, 2021
Absolutely the worst sales man I’ve ever met. I think he might of been holding the car for his friend or something. He did not even try to sell it to me. His words after discussing the price were “ I wanna drive a Ferrari but I can’t afford it”. Little does he know I had whatever money i needed to buy the car. Do not go here.
23 of 24 people found this review helpful.
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Jul 24, 2021
Good people
1 of 1 people found this review helpful.
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Mar 20, 2021
Great
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Shwn
Mar 18, 2021
Great team!
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Terrance
Mar 6, 2021
It was very good!!!
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Dennis
Jan 5, 2021
I spoke with the dealer on a phone call and eventually drove out to see the car. We made a reasonable deal and I made the purchase.
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20
Dec 5, 2020
responded good info pleased no dealer fee will visit
1 of 1 people found this review helpful.
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Matthew
Oct 4, 2020
Answered questions promptly
0 of 1 people found this review helpful.
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Sep 11, 2020
While I went through the process of buying a different vehicle from them... Got approved for financing and everything was done except finalizing the price. I had multiple conversations with Fernanda and Carlos along with the finance company but when we were getting ready to finalize the price, a couple minor repairs that need to be done as well as a warrenty.... they ghosted me. "I'll call you right back"... I'm not chasing someone to buy their vehicle. I was approved for a full price offer but I told them I wanted to be a slightly lower monthly payment. $20 less. After reading previous reviews I was skeptical about even walking in to the dealer and even told them that I hated car dealers and the games they play. Just wanted a fair deal. Fernanda assured me she would get me a "fair deal" and then never called me back. This was a week ago. I drove past the lot and the vehicle was still there. What are they hiding? Maybe they're just too busy.
23 of 24 people found this review helpful.
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May 12, 2020
It was already sold yet remained on line for days
7 of 8 people found this review helpful.
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Rey
May 9, 2020
Honest
1 of 1 people found this review helpful.
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10
Apr 21, 2020
Immediate respose.. Concerned about my needs. Kept in close contact about other incoming shipments of my possible like or need.
2 of 2 people found this review helpful.
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Mar 14, 2020
Responded to every call
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juli
Mar 5, 2020
Great communication and quick response to all my quesitons.
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Walter
Feb 14, 2020
The salesman was somewhat helpful and the process was easy. The vehicle I purchased is turning out to need more work then I expected. Some of the things could have easily been fixed by the dealer. I feel as though he was not completely honest with me.
11 of 12 people found this review helpful.
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Timothy
Oct 29, 2019
Really one the best and easiest vehicle purchases I have ever had. Trying to buy a couple of more vans in the next few months. These guys do it right no hassle. They have my long term business for sure.
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Aug 16, 2019
Fast!
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Jun 6, 2019
Mr. Johnny was very exceptional! He was very straight forward and worked hard to get me the best deal that he could. Great service & great staff! I highly recommend anyone who’s looking to purchase a vehicle to come here!
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Devone
Apr 7, 2019
Jonny was honest and straightforward with me, cooperative, understanding, and explained what I needed to know
1 of 1 people found this review helpful.
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Tyler
Jan 20, 2019
Awesome guy
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Dec 14, 2018
Good feedback
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Doug
Sep 5, 2018
Was prompt and courteous. Decided to go another direction
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Julie
Mar 21, 2018
Johnny was very Professional and HONEST !! He went Above and Beyond to Provide Us with the Best Service Possible. He answered all my questions and concerns. I was Definitely Impressed!!!!!
2 of 2 people found this review helpful.
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Mar 1, 2018
Good place, respond fast
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Feb 21, 2018
Prompt reply and very professional
1 of 2 people found this review helpful.
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Feb 9, 2018
Next week going to see the dealer about the vehicle
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Chip
Nov 15, 2017
Good customer service
2 of 2 people found this review helpful.
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Nov 13, 2017
They were very quick to contact me the day after i had sent the email.
1 of 1 people found this review helpful.
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Jun 18, 2017
good
3 of 7 people found this review helpful.
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