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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
Jul 9, 2024
Everybody was really nice and responsive
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Jun 7, 2024
Good follow up
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Jerry
Apr 14, 2022
The dealer was kind and knowledgeable. I will contact him again since we are still looking for a vehicle that suits our needs
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Dec 18, 2021
Fast respond when I was asking information about the truck
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Mar 23, 2021
Great costumer Service
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Dec 30, 2020
Prompt response to my querie.
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Nathan
Nov 1, 2020
Great
0 of 1 people found this review helpful.
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Kenford
Oct 22, 2020
They responded to me in a timely manner. Very helpful with trying to find my next vehicle. I will check with them for future vehicles.
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Amin
Oct 1, 2020
Very good
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Sep 19, 2020
Nice vehicle , but the price was just out of range.
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Anthony
Jul 24, 2020
Great that they contacted me but there was no follow-up to my email request.
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Kenneth
May 6, 2020
Very helpful,truck was terrific but to pricey at the time. Very courteous
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sudie
Mar 20, 2020
Friendly and no pressure to buy.
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Mar 6, 2020
Dealer responded quick and done a follow up and gave me a good price for my trade in
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Dale
Dec 20, 2019
Steve Johnson was great and easy to work with , no pressure. We bought the van!!!
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Sam
Dec 19, 2019
Awesome experience! Roland was awesome!
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Deon
Dec 5, 2019
Very helpful and responded in timely matter
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30
Sep 24, 2019
Quick response
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Sep 22, 2019
Very helpful and courteous. Pleasure to do business with.
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jonte
Sep 17, 2019
Outstanding sales team
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Andrew
Aug 20, 2019
I actually bought a different truck, but I was very pleased with the entire process. No high pressure sales.
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Jul 3, 2019
Great response time
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Rodney
Jun 18, 2019
JW trucks is the way to go great experience
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Jun 1, 2019
Flew out from San Diego for a 2016 sprinter and was told by Tom he was the only owner, no accidents, and the van was clean (Carfax confirmed this). Upon arrival and inspection of the van, I noticed that the right passenger door and underneath the wheel well was rusted and had been welded on, meaning it has some sort of damage. When I brought this up to Tom, he then told me the top of the vehicle was in a accident 5 years ago, now keep in mind the vehicle is a 2016 so an accident 5 years ago is not possible. Then when I brought this up, the accident was 4 years ago (still not possible). Then I found out that he did not own the vehicle and it was another business. TLDR - this dealer is shady.
3 of 3 people found this review helpful.
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Jun 18, 2019
Response from current dealership:
Tom is a salesperson for J.W. Truck Sales,Inc and does not sell or offer any other trucks for sale that are not owned by JW Truck Sales,Inc. Our dealership has been in business for 25 years, and we follow strict guidelines on our reputation policy. Futhermore, we do not have any knowledge of this customer being to our dealership nor have we had a 2016 Sprinter in our inventory for has been offered for retail sale. This is a false review. We handle situation's more professional than this, and would never let someone fly all the way from California to be displeased without the customer knowing e
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Mar 30, 2019
Same day response
1 of 1 people found this review helpful.
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Ronald
Nov 18, 2018
They contacted me the day after I inquired about one truck that they had. I really did like the truck , however it was priced way too high for me to be able to buy it.
3 of 3 people found this review helpful.
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Tim
Nov 15, 2018
Great place to buy a truck and accesories. Customer service was great.
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R
Sep 26, 2018
Fast respt
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Bernard
Sep 10, 2018
Dealer contacted me and was not pushy. Just a well balanced approach, I will continue to look at the vehicles at JW's.
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Aug 19, 2018
Was very nice and courteous during the sales experience
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Aug 18, 2018
Very helpful salesman. Answered all my questions however I decided to go with a flat bed at a different dealer.
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Aug 13, 2018
Tom went to bat for me.
0 of 1 people found this review helpful.
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Jul 21, 2018
Overall, I felt like I got a pretty good deal on this truck. The navigation card had been removed from the truck and the back up camera wasn't working properly. They added $500 to put a card in and repair the camera. I felt like that should have been on them in the negotiated price, but still felt overall I got a good deal. The folks at the dealership were very friendly and helpful.
1 of 1 people found this review helpful.
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Patrick
Jun 25, 2018
Dealer contacted me quickly and was honest and up front about the vehicle I was interested in.
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Moritz
Apr 16, 2018
The wrong kind of truck , needed desiel. But Tom was nice and friendly. Thanks Mr. Holmes
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Jan 29, 2018
He didn't seem interested in my business. Finally, he told me another family was coming to look, and after some pestering, he told me they bought it.
2 of 2 people found this review helpful.
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LuisPedro
Dec 23, 2017
Sales person was prompt to contact me
1 of 1 people found this review helpful.
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Mark
Dec 17, 2017
Very helpful,informative, and not pushy whatsoever
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Dec 11, 2017
They were very helpful and professional. I will continue to use their services for my growing fleet.
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Aug 24, 2017
I called them as a 2nd point of contact... since it had been over 12 hours since I had emailed through CG. Once we made contact, the sales rep. Dan, has been exceptional! Very easy to work with.
1 of 1 people found this review helpful.
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Lou
Jul 18, 2017
Excellent communication and an all-around great dealer
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Raleigh
Jul 7, 2017
Very helpful
0 of 1 people found this review helpful.
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Michael
Jun 30, 2017
This is hands down the best truck dealership I dealt with over a course of months searching for a new truck. They had the best deals, the best service, and we're just wonderful to work with. I would recommend this company to anyone that is looking for truck!
0 of 1 people found this review helpful.
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Francis
May 17, 2017
Great dealer
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Apr 15, 2017
They were Prompt getting back to me and tried to be helpful about getting the vehicle I liked as it was an older one and didn't qualify to finance.
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Robert
Feb 9, 2017
Great
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Chris
Feb 7, 2017
Responsive, straightforward professional
0 of 1 people found this review helpful.
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Michael
Jan 19, 2017
Great people to deal with. Good price on a great truck..... Thanks Tom!
0 of 1 people found this review helpful.
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Randy
Dec 26, 2016
Responsive, not pushy.
1 of 3 people found this review helpful.
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dhan
Dec 26, 2016
It was my great pleassure to be the part of JW truck sales,inc.Everything customer needs meet the criteria with low interest rate even witth low credit scores.Overal well satisfaction,,,both on van and customer.Hope to be there again.
1 of 2 people found this review helpful.
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Barry
Dec 15, 2016
Truck wound having be in a wreck and was retitled cannot trust carfax only use auto check Dealer took truck back no problem
6 of 8 people found this review helpful.
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Loran
Nov 23, 2016
The salesperson was great to work with.
1 of 2 people found this review helpful.
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derrick
Oct 2, 2016
good
2 of 3 people found this review helpful.
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Juha
Sep 4, 2016
The dealer promptly contacted me and was professional.
1 of 2 people found this review helpful.
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lawrence
Jul 15, 2016
Great at reach out to consumer and ready to work a deal.
1 of 2 people found this review helpful.
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Tony
Jun 4, 2016
Had call three times just to get a price. Talk to a dealer first time . Said call right back with price never did . Had call back on my on . Talk to another one going email information about it never did . I'm a customer that have a check from capitol one bank all ready pre approved . That's how I bought my Mercedes Benz . I hate to say it seems like when they hear your voice and seen what color you are conversation change about helping you.
9 of 18 people found this review helpful.
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Brion
May 28, 2016
Awesome experience I wish every time I bought a vehicle in the past was this easy. No pressure and a great staff. everything was just like they said, no surprises, I actually enjoyed purchasing the truck from them
2 of 3 people found this review helpful.
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Kevin
Nov 19, 2015
Response from them was excellent but I had already bought a truck elsewhere.
0 of 1 people found this review helpful.
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Guy
Oct 22, 2015
Dealer never called me I called them, I had to keep on it asking if they wanted to sell the van because they were dragging their feet. Been weeks, did not but from them.
3 of 4 people found this review helpful.
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