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Dealer Reviews

Based on 83 reviews
All reviews are verified visits to the dealer. – Learn More
John
Mar 27, 2026
Dealer was poor. For someone selling high end cars the experience was disappointing. Didn't detail/clean the car. Tried to sell without valve stem covers. Didn't buff out scratches. Only provided one key. Didn't have car ready at the time of the appointment
1 of 1 people found this review helpful.
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Lawrence
Mar 14, 2026
Wonderful Dealership. Wonderful Experience.
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Pete
Mar 4, 2026
Dealership that doesn’t contain a lot of non sense fees
Is this review helpful? Yes | No
Gib
Mar 3, 2026
Great communications and very helpful
Is this review helpful? Yes | No
Mar 2, 2026
J&S Mitsubishi is a great dealership
Is this review helpful? Yes | No
Feb 22, 2026
Initial contact was good. Once I was handed over to a human salesman, then it got slow, intermittent, and sloppy. Did not fulfill what they said they would do. Ask for a closer walk around video. I was told no problem and a week later no video.
1 of 1 people found this review helpful.
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Steve
Feb 21, 2026
The people I dealt with were all nice. That said, I was looking at a used Audi but just comparing. I am looking for a used Tesla S Plaid, of which there are a few, and the prices seemed cheap. Sadly, NOT 1 CSR could tell me truth about what I was looking for: I said specifically; I am looking for a Tesla model S Plaid WITH the "Track Package" and was told they have it on every model I saw online. I finally asked several times," the track pack has Carbon Fiber brakes, 20" or 21" wheels AND NON-GOVERNED (tuned by Tesla), capable of 200mph. What a run-around waste of time, they'd say yes, then maybe and no once I explained what the track package is to 3 people! I will not even consider doing business with this company. Here's a point of interest for the owners: TRAIN YOUR STAFF....
3 of 3 people found this review helpful.
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Bill
Feb 21, 2026
Never visited - but they reached out right away - I found another car at another dealer
Is this review helpful? Yes | No
Feb 12, 2026
They were very communicative when making an appointment however I am grateful that I checked prior to leaving my house for said appointment because the vehicle had been sold and I was not notified. Thankfully I didnt waste an almost hour drive to an already sold vehicle. I believe it is rude and irresponsible to not tell a potential client that the vehicle they're interested is no longer available. It feels like a bait and switch situation.
Is this review helpful? Yes | No
Feb 6, 2026
The staff was great, process went very smooth.
Is this review helpful? Yes | No
Jan 31, 2026
Don’t waste your time! I contacted the dealer regarding an Alfa Romeo Stelvio. Immediately received a response from Zena. Zena forwarded my questions to Adam Ali for follow up on January 14th. I was looking for a trade value on a 2017 BMW X1 with 148k miles. I waited 15 days for a response that came back at a whopping $1k offer for my vehicle. No where in line with Edmunds, KBB, or what two other dealers offered for the vehicle. Completely wasted my time and his for that fact. Lost my business as a result and guess what, the car is still sitting on the lot. Folks, this is how some car dealers EARN their reputation. Buyer beware!!!
5 of 5 people found this review helpful.
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Ross
Jan 14, 2026
Talked to a guy named Adam. He told me he would call me back on certain questions and just never did. He also likes to call me “Boss” way too much. Once or twice, ok bud. But maybe not after every comment you feel like you need to make. Not the sales guy for me. I’m sure someone out there would just love it though. We have a different Model S plaid showing up next week.
7 of 7 people found this review helpful.
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David
Jan 12, 2026
Other dealerships have similar cars at relatively lower prices.
4 of 4 people found this review helpful.
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Jan 19, 2026
Response from current dealership:
Hi David, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (609) 844-0500 so we can assist you further.
Jan 6, 2026
Ended up with a different model x that met my families needs. Was in and out under an hour.
Is this review helpful? Yes | No
Jan 9, 2026
Response from current dealership:
Hi Steven, we really appreciate your positive review! Thank you, for your kind review of J&s Mitsubishi! We appreciate your business and look forward to helping you again in the future!
Joe
Dec 8, 2025
The response to my inquiry was gung ho promising to satisfy my request for specific information and volunteering to do a video walk around. That was on a Saturday night! The following week I received nothing but rude emails from the person assigned to the task and who of course, provided nothing. Wow! Just wow.
9 of 9 people found this review helpful.
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Dec 10, 2025
Response from current dealership:
Hi Joe, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (609) 844-0500 when you have a chance. Thank you, and we look forward to hearing from you.
Dec 5, 2025
Fantastic experience buying my Porsche from J&S. Answered all my questions and made the process easy. I’ve never had a car shipped before but I trust J&S to do it right. Great prices all around.
2 of 2 people found this review helpful.
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Dec 10, 2025
Response from current dealership:
Hi Kendall, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Nov 14, 2025
Excellent
0 of 2 people found this review helpful.
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Nov 21, 2025
Response from current dealership:
Thank you, for your kind review of J&s Mitsubishi! We appreciate your business and look forward to helping you again in the future!
Oct 30, 2025
I had a really good experience. Rami is a top sales man. Very friendly and reassuring. I'm very happy with my purchase and overall experience.
0 of 1 people found this review helpful.
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Nov 7, 2025
Response from current dealership:
Hi Erwin, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Matthew
Oct 28, 2025
Excellent, immediately got a test back after my inquiry. A lot of my questions were answered and a salesperson called me the next day.
Is this review helpful? Yes | No
Oct 30, 2025
Response from current dealership:
Hi Matthew, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Oct 28, 2025
Very attentive to providing information and very friendly.
Is this review helpful? Yes | No
Oct 30, 2025
Response from current dealership:
Hi Steven, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
James
Oct 21, 2025
Nice folks! Very helpful and patient!
Is this review helpful? Yes | No
Oct 30, 2025
Response from current dealership:
Hello James, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cj
Oct 8, 2025
I asked them about this vehicle and they told me it was in their shop and they would call me when it get out. Never called me back never answered my texts. Found out later that night that they sold the vehicle.dont waste your time with these shady people
12 of 14 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2025
Response from current dealership:
We apologize for the inconvenience this has caused. Our team strives to provide exceptional service and communication, and we apologize for falling short. We will ensure this doesn't happen again in the future. Thank you for bringing this to our attention.
Sep 30, 2025
Very great experience. Gave all the information I needed, and friendly over the phone.
2 of 2 people found this review helpful.
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Oct 6, 2025
Response from current dealership:
Hello Jonathan, we're happy you found our staff to be so supportive during your experience here at J&s Mitsubishi. If you have any further questions, please give us a call. We're always happy to help!
James
Sep 24, 2025
One car was not available and the other was never cleaned to make it show well!!
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 1, 2025
Response from current dealership:
Hello James, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (609) 844-0500 so we can make your experience a positive one.
Jeff
Aug 30, 2025
I personally did not have a good experience. I found my dream car and emailed this dealership on a saturday. I thought that a real person was emailing me back and Advising me that a sales person would call me on monday, come to find out it was just ai. No one ever called me on Monday and so I followed up with the email and again was advised someone would call me. Around 3:00 p.m. on Monday I made a call to the dealership after being fed up. I spoke to Andy and we did a FaceTime around the vehicle and I told him that I wanted it and to send me a contract and I would wire the money the next day. I asked him to hold the vehicle for 24 hours in order to give me time to wire the money, he advised that that was no problem. I even asked if he needed a deposit or anything. He then called me about an hour later and I wasn't able to answer but he texted me and said do not send the wire because another sales rep sold the vehicle. It was a very disappointing experience.
12 of 14 people found this review helpful.
Is this helpful? Yes | No
Sep 4, 2025
Response from current dealership:
Hi Jeff, we regret to hear that you had this experience with us.  Our manager would really like to speak with you more regarding this matter. Please reach out to us at (609) 844-0500. We look forward to hearing from you.
Aug 26, 2025
Good experience
0 of 1 people found this review helpful.
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Aug 29, 2025
Response from current dealership:
Hi John, your satisfaction is our top priority. We look forward to your next visit! Take care!
Aug 25, 2025
They responded right away and helped me through the buying process and answer every questions I had.. Still in process.. Thank you
1 of 1 people found this review helpful.
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Aug 28, 2025
Response from current dealership:
Hello Jennie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Danny
Aug 21, 2025
Made an offer. Salesman said there another potential buyer. Told salesman to reach back to me car didn’t sale. Car still available and nothing back from salesman. Bought from another dealer. Their lost.
12 of 12 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2025
Response from current dealership:
Hi Danny, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (609) 844-0500 when you have a chance. Thank you, and we look forward to hearing from you.
Aug 20, 2025
Responded right away
Is this review helpful? Yes | No
Aug 24, 2025
Response from current dealership:
Hi Maury, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Philip
Aug 10, 2025
The assistant was very helpful and then I told her I couldn’t come until the weekend but I had a few questions. She said a rep would reach out to answer all my questions. I never heard from them again.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 13, 2025
Response from current dealership:
Philip, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (609) 844-0500 when you have a chance. Thank you, and we look forward to hearing from you.
Carroll
Jul 28, 2025
I did get a quick generic response, did not get an answer to my questions. Days later reached out again - same results - no answer. There were no actual photos of the vehicle on the site - I asked for photos of the actual car. I also asked if GPS/NAV is on the vehicle. Crickets.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2025
Response from current dealership:
Hi there, we apologize for the delay and lack of detailed response. We are currently working on obtaining photos of the vehicle and confirming features such as GPS/NAV. Thank you for bringing this to our attention. We value your feedback and will strive to improve our communication with customers in the future.
Jul 27, 2025
Truthful and honest
0 of 1 people found this review helpful.
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Jul 30, 2025
Response from current dealership:
Hi Deborah, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Jul 2, 2025
You need looks like you have money to buy something with them to get their attention and help
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2025
Response from current dealership:
Hi Gustavo, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (609) 844-0500 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Apr 19, 2025
Was interested in this Range Rover and the person I spoke to was absolutely not interested in selling this car to me don’t bother to follow up with don’t even attempt to make a deal I personally wouldn’t recommend this place to anyone .. not to mention a week later the price went up on this vehicle
15 of 16 people found this review helpful.
Is this helpful? Yes | No
Apr 22, 2025
Response from current dealership:
Hello Calvin, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (609) 844-0500 at your earliest convenience to discuss how we can turn this experience into a positive one.
Mar 25, 2025
Very prompt response
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 30, 2025
Response from current dealership:
Hi Raymond, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Mar 18, 2025
terrible communication guys didnt know anything about the car
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Mar 23, 2025
Response from current dealership:
Hi Arian, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our manager at (609) 844-0500 so we can make your experience a positive one.
Mar 13, 2025
Very positive and noticeable
0 of 1 people found this review helpful.
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Mar 17, 2025
Response from current dealership:
Hi Martin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Eve
Mar 2, 2025
Jenny was great but Manager not very accommodating especially in pricing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2025
Response from current dealership:
Hello Eve, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Feb 26, 2025
Excellent follow up!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2025
Response from current dealership:
Hi Chris, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
20
Feb 15, 2025
Very responsive. Good price and easy to deal with.
Is this review helpful? Yes | No
Feb 20, 2025
Response from current dealership:
Aamir, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Feb 11, 2025
Very Informative.
Is this review helpful? Yes | No
Feb 14, 2025
Response from current dealership:
Hello Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
John
Feb 10, 2025
Great service extremely professional
0 of 1 people found this review helpful.
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Feb 17, 2025
Response from current dealership:
Hello John, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Jeanna
Jan 6, 2025
We prompt to respond
0 of 1 people found this review helpful.
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Jan 8, 2025
Response from current dealership:
Hello Jeanna, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Nutsa
Jan 4, 2025
great team , excellent service and communications
0 of 1 people found this review helpful.
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Jan 8, 2025
Response from current dealership:
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Michael
Jan 4, 2025
Prompt & courteous
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 8, 2025
Response from current dealership:
Hi Michael, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Dec 26, 2024
Very helpful!
1 of 2 people found this review helpful.
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Dec 28, 2024
Response from current dealership:
Hi Amy, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Dec 21, 2024
Great selection Very personable
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 24, 2024
Response from current dealership:
Hi Anders, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Pavel
Nov 24, 2024
I would absolutely never recommend this place to anyone. My 17 year old son chose to purchase his first pre-owned vehicle from J & S Mitsubishi and as soon as he left the lot the car started having all types of issues. Drivetrain Malfunction, Cruise Control Malfunction, Drivetrain light came on in the vehicle. When we opened the trunk we found car parts in the trunk from an attempted repair I assume. When we towed the vehicle to a local shop it turns out the car needs a water pump and a new transmission for several thousand dollars. We have reached out to our sales rep Ben Markulec, who claims there is nothing he can do to help us, which I find completely ridiculous that this can not be good-willed in some way. There has been absolutely no accountability. I called several times asking for a manager, I also called their other stores. I was told that a manager was going to call us back. I also asked to speak to George Saliba and till this day no call back.
46 of 46 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2024
Response from current dealership:
Hi Pavel, we are disappointed to hear that you did not have a more positive experience with us. Here at J&s Mitsubishi, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (609) 844-0500 to discuss ways we can better serve you in the future.
Kevin
Nov 24, 2024
Awesome - my salesman Taylor is the consummate professional
0 of 2 people found this review helpful.
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Nov 26, 2024
Response from current dealership:
Hello Kevin, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Frank
Nov 18, 2024
ThiS dealer was extremely easy to work with. Tony, the salesperson was professional and accommodating.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2024
Response from current dealership:
Frank, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Nov 17, 2024
Contacted me quickly
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2024
Response from current dealership:
Hi Calvin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Nov 12, 2024
They Responded Right Away and They Provided Me With The Right Information.
0 of 3 people found this review helpful.
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Nov 14, 2024
Response from current dealership:
Hi Albert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Nov 10, 2024
The contact was great and timely. The description of the car was incorrect resulting in turning to an alternative.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2024
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Nov 1, 2024
The experience was phenomenal. Very smooth and David were very courteous. I will recommend to each and every one. Mr. Georgie and his brother John and Mr. Rami very knowledgeable and very nice people.
2 of 2 people found this review helpful.
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Nov 4, 2024
Response from current dealership:
Mike, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Oct 23, 2024
Responded asap.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2024
Response from current dealership:
Hello Aaron, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Oct 19, 2024
Dealership always seems to be distracted whenever you call. I've called twice and they were busy in personal conversations both times. The first time, the sale person said he would call back and six hours later he never did. The second time I called an hour and a half before closing and the second sales person said that they were closing "soon" and I should just call back on Monday. He was clearly laughing and joking with other staff and I was interrupting their horseplay. Truly, this is sad because I just wanted to purchase a vehicle they had. If only it was on any other lot, I would be driving it now.
22 of 22 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2024
Response from current dealership:
Hi Michael, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (609) 844-0500 when you have a chance. Thank you, and we look forward to hearing from you.
Sheldon
Oct 16, 2024
Very diligent
0 of 2 people found this review helpful.
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Oct 18, 2024
Response from current dealership:
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Oct 9, 2024
good dealership
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2024
Response from current dealership:
Hello Jack, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Illich
Oct 4, 2024
Good
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 8, 2024
Response from current dealership:
Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Sep 22, 2024
I appreciate Their contacting me.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 24, 2024
Response from current dealership:
Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at J&S Mitsubishi! Thank you again, and have a fantastic day!
Sep 19, 2024
I felt like I had to beg for them to provide any information and I recognized them being dishonest a couple of times. The dealer told me the dash was in good shape even though it was clearly bubbling in the photos. When I asked for more photos I was told it had just arrived from auction and wasn’t ready yet, but the car had been at the dealer for months. When I called them on this info they admitted the dash was damaged. This isn’t the kind of dealership I want to do business with.
24 of 24 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2024
Response from current dealership:
Hi Brandon, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (609) 844-0500 so we may assist you in moving forward towards a resolution.
Kenneth
Sep 16, 2024
When I went to see the car, it was as representative. The sales person was very helpful and courteous, as was other personnel that I met while I was there.
1 of 1 people found this review helpful.
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Sep 18, 2024
Response from current dealership:
Hi Kenneth, we're happy you found our staff to be so supportive during your experience here at J&S Mitsubishi. Please don't hesitate to reach out if there's anything additional we can do for you.
Sep 9, 2024
Hard to find car. They had it. They have a lot of them. Prices are in line with the market. Ask for filip.
Is this review helpful? Yes | No
Sep 11, 2024
Response from current dealership:
Hi Paul, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kevin
Aug 28, 2024
Responsiveness
0 of 1 people found this review helpful.
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Aug 30, 2024
Response from current dealership:
Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Aug 6, 2024
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2024
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jul 27, 2024
Dealer called right away and setup the test drive. He answered all our questions.
Is this review helpful? Yes | No
Jul 29, 2024
Response from current dealership:
Hi Richard, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jul 5, 2024
Good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 8, 2024
Response from current dealership:
Hi Richard, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jul 4, 2024
Very professional
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 5, 2024
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Marianne
Jun 26, 2024
Purchased from them before, always a good experience
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2024
Response from current dealership:
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Jun 26, 2024
We drove an hour to see this car. We were 2 miles from dealer when they texted me the car was sold the day before. I went there anyway. The manager was not very accommodating. I waited a bit to speak to the salesman but got tired of waiting. The next day the car was still listed for sale but $2000 higher! Not a good experience!
21 of 21 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2024
Response from current dealership:
Hi Scott, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (609) 844-0500 at your earliest convenience to discuss how we can turn your experience into a positive one.
Hank
Jun 19, 2024
great follow up
Is this review helpful? Yes | No
Jun 21, 2024
Response from current dealership:
Hi Hank, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jon
Jun 16, 2024
Great experience! Awesome dealership and definitely will be returning
Is this review helpful? Yes | No
Jun 11, 2024
Very good
Is this review helpful? Yes | No
Jun 14, 2024
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jun 11, 2024
They got me the car I wanted at an even lower price
Is this review helpful? Yes | No
Jun 13, 2024
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Jun 7, 2024
Good communication
Is this review helpful? Yes | No
Jun 11, 2024
Response from current dealership:
Hello Anita, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
May 27, 2024
Great work
Is this review helpful? Yes | No
May 28, 2024
Response from current dealership:
Hi Nunzie, we appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Nick
May 23, 2024
Inquired about a car. Spoke to three different people no one knew if car was still available or not. Set up an appointment to see the car meanwhile it sold 3 days prior 0/5
14 of 14 people found this review helpful.
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May 27, 2024
Response from current dealership:
Hi Nick, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (609) 844-0500. We look forward to hearing from you.
May 17, 2024
This dealer was interactive and responded quickly. We were extremely pleased with the salesman Justin and their finance dept. No haggle pricing and fast shipping once the deal was complete. An easy and seamless transaction. Highly Recommend!
Is this review helpful? Yes | No
May 20, 2024
Response from current dealership:
Hi Mike, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 10, 2024
Tony was very attentive and worked with me but I decided to go a different way.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 12, 2024
Response from current dealership:
Hi Gary, we're happy you found our staff to be so supportive during your experience here at J&S Mitsubishi. Feel free to reach out to us if you need anything. Have a wonderful day.
May 4, 2024
Great experience, fast and very respectful people. Nina did a stellar job. Thanks again.
Is this review helpful? Yes | No
May 7, 2024
Response from current dealership:
Hi Anthony, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Apr 30, 2024
Great follow up with information requested.
Is this review helpful? Yes | No
May 1, 2024
Response from current dealership:
Hello Gerald, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Apr 26, 2024
Quick attention
Is this review helpful? Yes | No
Apr 28, 2024
Response from current dealership:
Hello Aaron, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Jeffrey
Apr 23, 2024
Great communicating
Is this review helpful? Yes | No
Apr 26, 2024
Response from current dealership:
Hi Jeffrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
mohammad
Mar 30, 2024
good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 1, 2024
Response from current dealership:
Hi Mohammad, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Mar 25, 2024
Love the car but for me customer service matters. I know people buy cars every day but this is my first experience purchasing a luxury vehicle. I'd like to feel like I want to give my $ in exchange for feeling good while I purchase. The gentleman I spoke with made me feel as if he were doing me a favor by selling me a car from his lot. In fact he stated that it doesn't matter to him if I buy off his lot or not. So I'm not. Good luck to me on my future purchase.
30 of 30 people found this review helpful.
Is this helpful? Yes | No
Mar 27, 2024
Response from current dealership:
Hi Lauren, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (609) 844-0500 at your earliest convenience to discuss how we can turn your experience into a positive one.
Mar 22, 2024
Fast Contact
Is this review helpful? Yes | No
Mar 25, 2024
Response from current dealership:
Hello Luis, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Richard
Mar 21, 2024
Helpful in answering all of my questions about this car but not very willing to work with me to get the deal I wanted.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Mar 23, 2024
Response from current dealership:
Hi Richard, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (609) 844-0500 at your earliest convenience to discuss how we can turn this experience into a positive one.
Mike
Mar 16, 2024
Awesome experience Professional team. Knowledgeable. Courteous.
Is this review helpful? Yes | No
Mar 19, 2024
Response from current dealership:
Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Mar 14, 2024
Straightforward pricing, no wasting time. Transparency A+
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2024
Response from current dealership:
Hello Yeffrie, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Martin
Mar 14, 2024
Tony Nguyen, Sales Representative for J&S Mitsubishi, contacted me and was very helpful.
Is this review helpful? Yes | No
Mar 16, 2024
Response from current dealership:
Hi Martin, we're happy you found our staff to be so supportive during your experience here at J&S Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care!
Mar 4, 2024
J&S was quick to respond and answer all my questions
Is this review helpful? Yes | No
Mar 7, 2024
Response from current dealership:
Hi Adam, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Feb 20, 2024
It started with a phone call. Ramy was very helpful and I was happy about the whole experience. The staff is really good and attentive to the customer’s concerns. I really appreciate the fact that they don’t have many unnecessary fees like other dealers. I would recommend this facility to all. Great job Ramy!…
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2024
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!
Feb 18, 2024
They are the absolute best, very hospitable and respectful. all the staff was great! highly recommended.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2024
Response from current dealership:
Hi Zack, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future.
Best wishes,
J&S Mitsubishi
20
Feb 17, 2024
Responded to questions
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 20, 2024
Response from current dealership:
Hi Clarke, thank you again for taking the time to let us know how we did. We hope you have a great day!
20
Feb 13, 2024
This dealership was nice and friendly also. I talked to their sales rep and he gave me all the information I needed. I have placed their vehicle in my list of possible purchase.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 17, 2024
Response from current dealership:
Hi James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ken
Feb 9, 2024
Very helpful and professional!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2024
Response from current dealership:
Hi Ken, thank you so much for your positive comments about J&S Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!
Mike
Jan 27, 2024
Very friendly and informative
Is this review helpful? Yes | No
Jan 29, 2024
Response from current dealership:
Hi Mike, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Jan 26, 2024
Let's see. They told me the car was available. They ran my credit. Asked me how much I wanted to leave down. I told them then they said car was sold. I was pretty baffled. We have other cars available. They should have told me the car was sold or being processed to buy before they ran my credit Just be honest.
19 of 19 people found this review helpful.
Is this helpful? Yes | No
Jan 28, 2024
Response from current dealership:
Hi, we are disappointed to hear that you did not have a more positive experience with us at J&S Mitsubishi. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (609) 844-0500. We look forward to hearing from you.
Jan 24, 2024
No body at the dealership calls you back after the first call. It took us 5 days to work on a deal that ultimately didn’t work out. They were rude, spoke down to me, and flat out ignored me most of the time. I would have to call 3 times to get them to pick up and they still would not answer the questions I had. They have zero interest in selling cars, and at one point told me I should shop else where. I ended up buying the exact same car I was looking at at a different dealership. I would not recommend these people even if they were the only dealership left. Giving them even one star feels like too much.
24 of 24 people found this review helpful.
Is this helpful? Yes | No
Jan 27, 2024
Response from current dealership:
Hi Madison, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (609) 844-0500 at your earliest convenience to discuss how we can turn this experience into a positive one.
20
Jan 10, 2024
Good communication and not responding immediately but I understand that I’m not the only one looking for info ,
Is this review helpful? Yes | No
Jan 12, 2024
Response from current dealership:
Hi, we really appreciate your feedback! We hope you have a great day!
Gregoy
Dec 25, 2023
Very helpful and and quick response
Is this review helpful? Yes | No
Dec 28, 2023
Response from current dealership:
Hi, we are glad we could help! Until the next time we meet, take care!
Dec 20, 2023
Not a bad experience I would do business with them again
Is this review helpful? Yes | No
Dec 25, 2023
Response from current dealership:
Hello Terrence, we appreciate you taking the time to leave us this feedback. Please reach out to us at (609) 844-0500 when you can so we can address this situation directly. Thank you and have a great day.
Dec 12, 2023
Still researching, but they responded quickly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 14, 2023
Response from current dealership:
Hi Jason, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
25
Dec 3, 2023
Exceptional experience. Test drove but did not purchase. Dealer was very respectful to the needs of the purchaser.
Is this review helpful? Yes | No
Dec 4, 2023
Response from current dealership:
Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
R.
Nov 25, 2023
Quick and seamless, Justin was fantastic and when we picked up the Rivian or was exactly as sick as I hoped. Thanks again!
Is this review helpful? Yes | No
Nov 27, 2023
Response from current dealership:
Hi Rauf, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
20
Nov 7, 2023
What can I say, Ben was great and the other people we dealt with were nice, but, they refused to lower to the price I wanted. Then, 2 days later, I see the same car listed by them at a LOWER price than I have offered!? Even with that, no one bothered to reach out and see if I was still interested. The real downside - for me anyway - is they are in NJ, which is 3 hours from me. So, when we couldn't make a deal, I had to leave and just not willing to go back and make the trip unless I KNOW I'd be leaving with the car. Also, they seem to not understand how PA works. Insisted I needed the car on my insurance or I couldn't take it...even though it was 5:30pm on a saturday..and my PA insurance gives me coverage for 3 days..precisely for this reason.
16 of 16 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2023
Response from current dealership:
Hi William, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (609) 844-0500 so we can work towards a resolution.
Oct 24, 2023
Excellent and very informative
Is this review helpful? Yes | No
Oct 26, 2023
Response from current dealership:
Hi Richard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oct 18, 2023
Quick reply on my email
Is this review helpful? Yes | No
Oct 22, 2023
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Sep 25, 2023
Awful. Drove an hour to see car business closed even though it was during business hours. Huge waste of my time.
15 of 15 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2023
Response from current dealership:
Hi Tammy, we are disappointed to hear that you did not have a more positive experience with us at J&S Mitsubishi. We would like to work towards a resolution, so if you are willing, please reach out to us at (609) 844-0500 to discuss this further.
Sep 14, 2023
The dealership responded very quickly. I mistakenly thought they were much closer to me and then realized they were several hundred miles away; consequently, I could not proceed with my interest in the vehicle. Nevertheless, they were very prompt and courteous in replying to my request for information.
Is this review helpful? Yes | No
Sep 17, 2023
Response from current dealership:
Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Aug 8, 2023
They were quick to respond and were very helpful, the price shown is the real price, they only added less then 200$ in fees, the Audi A4 I got is beautiful and in in great shape ,I definitely recommend buying hear, thank you
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2023
Response from current dealership:
Hi Morgan, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!
Jul 21, 2023
I bought my car from them, because the price advertised was the actual price. They answer the phones, and took additional pictures of the vehicle for me because I was in another state. I recommend this dealer.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jul 25, 2023
Response from current dealership:
Hi Gary, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Jul 17, 2023
Got a call back which was appreciated… I would have liked more care and interest from the sales guy other than “so you want to put an offer” barely answered any meaningful questions on the condition of the car. Stating you can pay for private inspection… etc. Just not a good client experiences ocelli all.
27 of 27 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2023
Response from current dealership:
Hello Karim, we are disappointed to hear that you did not have a more positive experience with us at J&S Mitsubishi. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (609) 844-0500 so we can work towards a resolution. We look forward to hearing from you.
Jul 9, 2023
Tony responded back within 24 hours and 24 hours later I sent a wire transfer to pay for the car. Delivery is an ABSOLUTE LIVING NIGHTMARE no fault of the dealership.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 11, 2023
Response from current dealership:
Hello Jason, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
robert
Jul 8, 2023
Prompt and knowledgeable.
Is this review helpful? Yes | No
Jul 11, 2023
Response from current dealership:
Hi Robert, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Jun 30, 2023
Sold the car on me after i already filled out all the paperwork and got a deal put together such a unprofessional thing to do after i was going to drive nearly 5 hours to new jersey and trade my car in !!!! Dont reccomend. Tony is the worst to deal with.
33 of 33 people found this review helpful.
Is this helpful? Yes | No
Jul 3, 2023
Response from current dealership:
Hi Mario, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (609) 844-0500 to speak to our manager directly.
Jun 24, 2023
Great customer service.
Is this review helpful? Yes | No
Jun 23, 2023
Responedbut got a different suv
Is this review helpful? Yes | No
Jun 22, 2023
Justin Drzal was great. Polite, professional and helpful.
Is this review helpful? Yes | No
Alex
Jun 13, 2023
Car was very clearly in an accident, sales rep just threw his hands up and said he didn’t know.
15 of 15 people found this review helpful.
Is this helpful? Yes | No
May 24, 2023
Everything went smoothly.
Is this review helpful? Yes | No
Apr 28, 2023
I confirmed multiple times if the car had third row seat. It was confirmed m. I spent $200 to get the pre purchase inspection . The report showed there is no third row seat. The sales guy only apologized but I am $200 out. Do not deal.
21 of 21 people found this review helpful.
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Apr 5, 2023
I am enjoying my previously owned Tesla .
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2023
Prompt and efficient
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nancy
Jan 23, 2023
Friendly staff & quick to respond to my questions
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2023
Excellent. Gave me a very good deal. Very professional.
Is this review helpful? Yes | No
David
Jan 14, 2023
Smoothest experience I've ever had buying a car. Rami was honest and professional. Would definitely recommend
1 of 1 people found this review helpful.
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Sam
Jan 6, 2023
Justin was great, good follow up, courteous customer service. Great experience
Is this review helpful? Yes | No
Dec 17, 2022
Forgot where I left off part 2) so the text he was telling me somebody else was looking at the car. By the time I got off of work the truck was sold. I understand first come first serve so that was okay but they also have a black truck that’s the same color, price and miles as the truck that was sold. I honestly felt so uneasy with Rami that I wanted a new salesman. So the next day I called back to the dealership and I still got Rami. He literally yelled at me and was very rude with me bc I didn’t ask for him. I continued to inquire about the black truck. Asked him what my interest rate would be. He then rushed me off the phone. He told me he would call me back and never has. It’s very hard to find these trucks but at this point I can do without the hassle of purchasing anything over the phone. If I had the chance to fly to New Jersey I would but I just have changed my mind due to this particular experience.
26 of 26 people found this review helpful.
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20
Dec 15, 2022
Very attentive personal staff and friendly service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 5, 2022
The dealer responded quickly. Unfortunately the vehicle sold the same day so I was unable to purchase it.
1 of 1 people found this review helpful.
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LARRY
Oct 13, 2022
The Dealership responded to my text in a reasonable amount of time. He turned down my offer. The important issue is response time. I'd like to purchase the Model Y but it's not within my budget.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
20
Sep 26, 2022
Very attentive!
3 of 3 people found this review helpful.
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BASANTH
Sep 18, 2022
Very straightforward and pleasant dealer. Ended up buying my car from here.
2 of 2 people found this review helpful.
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Sep 12, 2022
I had to contact the dealer and was immediately met with an individual who came off as rude and inconvenienced that I was even calling about a vehicle. This encounter ultimately caused me to buy the same vehicle from another dealership. This could be an isolated incident, but this should absolutely never happen.
32 of 32 people found this review helpful.
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Sep 1, 2022
They were very nice & treated me like family
1 of 2 people found this review helpful.
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Aug 18, 2022
Very helpful and understanding
1 of 1 people found this review helpful.
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Aug 17, 2022
Top of the line experience. First class facility
2 of 2 people found this review helpful.
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Aug 16, 2022
great customer service
1 of 1 people found this review helpful.
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Aug 10, 2022
Awesome response
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Kim
Jul 22, 2022
Great experience
1 of 3 people found this review helpful.
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Steve
Jul 19, 2022
Very good sales & financial/administrative personnel.
1 of 1 people found this review helpful.
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Jul 16, 2022
Quick to respond, friendly and informative.
1 of 1 people found this review helpful.
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David
Jun 25, 2022
Very responsive and knowledgeable
1 of 1 people found this review helpful.
Is this helpful? Yes | No
20
Jun 8, 2022
The salesman was professional in that he strongly recommended a pre-purchase inspection as I wasn’t going to be able to test drove it. However, the service he recommended had lousy reviews so I found another. Their technician discovered serious damage had not been repaired from the “minor accident” that had been reported on the Carfax report. The dealer mustn’t have inspected it themselves. I did not buy the car.
33 of 33 people found this review helpful.
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May 24, 2022
Great communication!
1 of 1 people found this review helpful.
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May 12, 2022
Great communication, contacted me right away
1 of 1 people found this review helpful.
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May 10, 2022
Stereo had cracks in the display and greater exterior dings than evident on pictures. Dealer didn't seem to care.
14 of 15 people found this review helpful.
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May 1, 2022
Easy to work with but price wasn't for me
3 of 3 people found this review helpful.
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Apr 22, 2022
Great experience.
Is this review helpful? Yes | No
Apr 7, 2022
I don’t normally leave reviews but it was literally amazing dealing with these guys. Went in for a Lexus, was one of the only dealers who price was what you see is what you get plus obviously state tax and DMV fee which you can’t avoid. None of that bait and switch finance price bull all theses other dealer was trying to get me with. The process was smooth was in and out in less than a hour. Highly recommended, look out for those other dealers who will state one price then hit you with “oh that’s the finance price with 5k down” theses guys don’t do that highly recommend.
8 of 8 people found this review helpful.
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20
Mar 30, 2022
Worst experience EVER! Rude, dishonest, bothered…my experience with three of the salesmen…asked for a video as I’m out of town and was told absolutely zero defects three times and immediately the generic video of the front and back showed significant damage and we’re not talking chips, dings, and scratches but a completely damaged hood…they’re embarrassing themselves but don’t have the mentality to know it…
30 of 31 people found this review helpful.
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20
Mar 4, 2022
Good guy very helpful good dealership
Is this review helpful? Yes | No
20
Feb 20, 2022
Outstanding communications.
Is this review helpful? Yes | No
Feb 14, 2022
Pete is an absolute rock star. Sent me pictures when it was 10 degrees outside. Super friendly and helpful. We got most of the finance and inspection work sorted out online. No more four-hour waiting at the dealer. I showed up, signed the papers, and drove my new car off lot in about half an hour. 100% would recommend.
1 of 2 people found this review helpful.
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Feb 6, 2022
Even though I didn't buy nor go to the dealership, they promptly followed up my inquiries with texts and phone calls. They seemed very professional and on point.
Is this review helpful? Yes | No
Jan 24, 2022
Good guys but didn’t buy the car from them. Car had an issue and he pulled it from the lot n sold at the auction he said.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2022
Very responsive
Is this review helpful? Yes | No
Jan 16, 2022
Professional and excellent customer service
Is this review helpful? Yes | No
20
Dec 29, 2021
No bad at all, they help me a lot
Is this review helpful? Yes | No
Dec 21, 2021
No experience to write about just professionalism when they return my reply.
Is this review helpful? Yes | No
Dec 8, 2021
I Live in Michigan and found the Porsche I wanted in New Jersey. The salesman, Rami, at J & S AutoHaus was fantastic. He made my purchase very easy and had the car to me in less than 48 hours. If you need a vehicle, check with Rami.
4 of 4 people found this review helpful.
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Dec 5, 2021
Good
Is this review helpful? Yes | No
5
Oct 30, 2021
great
Is this review helpful? Yes | No
Oct 26, 2021
Amazing experience. No hidden fees. I was feeling frustrated and defeated after going to many dealerships only to find out they have thousands in hidden fees bringing the vehicle price way higher than expected. Well not at this dealer. Rami, my salesperson was knowledgeable and very responsive. Ive never had an easier, quicker or better car buying experience anywhere. Very highly recommended dealership. Thanks guys.
7 of 7 people found this review helpful.
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Carlos
Oct 23, 2021
Dealer unwilling to deal with the reduction of the price. Never even gave me a chance to discuss pricing, considering I live out of state. The dealership, as I said before was never interested in hearing my point of view and was only interested in her decision to stand by her pricing.
20 of 22 people found this review helpful.
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Oct 10, 2021
nice professional people.
Is this review helpful? Yes | No
30
Sep 15, 2021
fast response, good communication.
Is this review helpful? Yes | No
Sep 9, 2021
Very responsive
1 of 1 people found this review helpful.
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Elaine
Aug 7, 2021
Dealer has been great and very accommodating,
1 of 1 people found this review helpful.
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Aug 2, 2021
I called the head office and explained that I would be unable to come inside the building due to the fact that I have two family members with pre-existing conditions. The head office rep said that they can sign all documents outside and that there's no need to go inside the building. I proceeded to call the Hamilton location (609-584-4777) and spoke with someone that has an accent. I explained my situation. He said that I could go and test drive the car, but if I wanted to purchase it, I would have to go inside. Such a simple request and yet no willingness to budge.
11 of 16 people found this review helpful.
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Sirena
Jun 29, 2021
The sales team was super phenomenal and went above and beyond to meet and even exceed my expectations. They were super responsive and made the process easy peazy! 10/10 definitely recommend!!!
Is this review helpful? Yes | No
Kevin
Jun 29, 2021
I never purchased the vehicle but they're very nice and understanding people.
0 of 3 people found this review helpful.
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Jordan
Jun 28, 2021
PLEASE BE AWARE OF THIS PLACE, DONT BUY HERE‼️‼️ I bought 2014 Mercedes with only 50k miles from JS in ewing, literally after one day I found out it needed a $4,000 repair, oil is leaking into the engine also causing it to sqeak non stop this is MAJOR/DANGEROUS PROBLEM!!!! The service manager said “well you shoulda bought a extended warranty.” I showed him how the car is squeaking, he said his car squeaks too, and i shouldn’t complain about a used car. I Called to make another appointment to point out the problem and the manager said he will call me but never did and never will. I WILL MAKE SURE I EVERYONE KNOWS HOW SHADY & DISRESPECTFUL THESE PEOPLE ARE, the sales team is nice but the service will say anything to not help you!!
68 of 68 people found this review helpful.
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Jun 17, 2021
Great sales person. Car out of my budget.
1 of 3 people found this review helpful.
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Jun 2, 2021
Unfortunately, they were very non-specific about mechanical info about the car. They claimed to have done a multipoint inspection of the car, but would not provide a copy or even answer questions about it. When it came to payment (cash deal, no trade) they wanted me to send cashiers check or wire the money, but would provide no security for me. Would not even consider using any form of escrow service.
31 of 31 people found this review helpful.
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George
Jun 1, 2021
The best point blank
Is this review helpful? Yes | No
sam
May 22, 2021
I can't say enough about Justin, He helped me purchase my car a week before I came back from serving in the Army overseas. He was very patient with me throughout the whole process. He answered my texts, email, and phone calls. I will recommend J&S in Ewing NJ to anyone looking for a car.
1 of 1 people found this review helpful.
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May 3, 2021
He is very nice guy , I have the offer and the Loan everything, I try to make time to come to get the car soon possible . Any way he is very good guy I will tell my friends buy car from him .
Is this review helpful? Yes | No
May 1, 2021
Informative
0 of 2 people found this review helpful.
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Apr 26, 2021
They were extremely nice and helpful.
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Apr 16, 2021
Familiar with J&S I use to work in Ewing. They are very knowledgeable about their vehicle selections and where they get their vehicles which are directly from the dealership. That's a plus in my book.
0 of 1 people found this review helpful.
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PYK
Apr 13, 2021
My wife was in the market for a new vehicle but was specific as to what she wanted. Fortunately for us, we not only found the vehicle trim she wanted but a good dealership and a great guy to work with. Rami was very professional, didn't apply any pressure, patient, was upfront and honest with our options. The vehicle was cleaned up and ready for a test drive when we arrived with a full tank of gas. Rami went through and explained all the options that comes with the vehicle and alternatives as well. This made the purchasing decision very easy for us. We were in and out of the dealership within half and hour. Ask for R ami when you go out there!!
5 of 5 people found this review helpful.
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Apr 5, 2021
Very good I’m waiting on a call back then I’ll purchase the vehicle
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Brian
Apr 2, 2021
Justin was very responsive and willing to assist me in my vehicle search however possible.
0 of 1 people found this review helpful.
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Mar 30, 2021
Best dealer in town.
0 of 3 people found this review helpful.
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Mar 26, 2021
Someone at the dealership responded immediately and answered all my questions the next day. The automobile I was asking about was sold that same day but the salesman continued to contact me to see if he could help me with another vehicle. They were very helpful and thorough, and I wouldn't hesitate to contact them when making another purchase.
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Madison
Mar 18, 2021
Quick responses
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20
Mar 16, 2021
I drove from VA to NJ to get a used Porsche and it was well worth it. The best part was working with Justin at J&S. He was incredibly competent and professional and made sure everything went very smoothly!
1 of 1 people found this review helpful.
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Mar 14, 2021
Thanks for all your help!
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Mar 4, 2021
They were great and fast. I found another 2018 for lower price. Thank you
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Joe
Mar 2, 2021
Very friendly staff and professional
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Feb 26, 2021
timely response
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Feb 20, 2021
Great experience and customer service! Everything went through smoothly, Justin was very helpful!
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Feb 16, 2021
Had a wonderful experience! Alina, Peter, and Eli were simply phenomenal
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Feb 9, 2021
Courteous informative prompt and not pushy or overbearing.
0 of 1 people found this review helpful.
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Steve
Feb 8, 2021
J&S was very professional; however, we could not arrive at a mutually acceptable price for the car and my trade-in.
4 of 4 people found this review helpful.
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Jan 30, 2021
Fast to respond but was firm on price. I offered a strong number. And three weeks later it’s still on there lot for sale. I guess they are holding out for some one to pay full asking price
7 of 7 people found this review helpful.
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20
Jan 28, 2021
Responded quickly
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Andy
Jan 20, 2021
I purchased my 2017 Range Rover. Peter was great and professional. Thanks guys. Love the truck
1 of 1 people found this review helpful.
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Cathy
Jan 20, 2021
Quick response time, very nice.
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Kevin
Jan 18, 2021
Quick and friendly response
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Jan 15, 2021
Salesman was very nice did not buy car there
0 of 1 people found this review helpful.
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Junior
Jan 3, 2021
Upto the point, very personable, genuinely nice, Eli and Justin were upfront and very expediant,
2 of 2 people found this review helpful.
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Dec 30, 2020
Very professional and patient!
0 of 1 people found this review helpful.
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Samuele
Dec 30, 2020
Justin, Eli, and Matt are very helpful
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20
Dec 28, 2020
They were very helpful. Tony called me back and got me in a car 2 days later. Amazing experience!!
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Tim
Dec 23, 2020
Best car buying experience ever. No extra fees, no pressure, just honest relationships.
2 of 2 people found this review helpful.
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Dec 14, 2020
Despite a few challenges, pleased with transactions
1 of 1 people found this review helpful.
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Dec 11, 2020
Friendly and accommodating.
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Dec 8, 2020
Dealership and it's GM were great. Very helpful! I bought a beautiful truck at a very reasonable price. I would recommend them to anyone shopping for a used truck.
1 of 1 people found this review helpful.
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DJ
Dec 5, 2020
Good talking with customer .. pretty professional in detailing about
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30
Dec 3, 2020
very helpful and easy application process, will recommend.
1 of 1 people found this review helpful.
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Nov 17, 2020
Nice private dealer ..bought this car for a good deal no problems at all with transaction of purchase or pressure from dealer.after visiting another dealer.felt comfortable with my purchase..and dealer
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Nov 15, 2020
Excellent
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5
Nov 10, 2020
They were very helpful.
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Nov 3, 2020
Very helpful to person I sent to check it
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Bob
Oct 23, 2020
The car had a giant dent on the driver quarter panel, which the dealer didn't mention, they also "touched up" pearl white metallic with white paint which I thought was bird crap , judging from the price now I would suspect that they took that "under a thousand-dollar dent" out with some Bondo and a toilet plunger and still retained a clean Carfax.
11 of 11 people found this review helpful.
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Eugene
Oct 22, 2020
Very Professional answer every question response very fast
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Kevin
Oct 17, 2020
I asked if it was available. Sales guy told me there “may be an offer” I said I live 2 hours away. I said get back to me if it falls through. Never heard back, but that’s ok.
6 of 6 people found this review helpful.
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Oct 10, 2020
Perfect. Professional. My salesperson, Justin was spot on!
1 of 1 people found this review helpful.
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Andre
Oct 1, 2020
Quick and easy
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Maria
Oct 1, 2020
Nice email, detailed response
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Sep 30, 2020
Nice and professional crew
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Hilly
Sep 25, 2020
Dealer responded fast to my inquiry and followed through answering all questions truthfully. When I presented to test drive the vehicle, I found it was accurately listed and described. No pressure was exerted whatsover. My distinct impression is this dealership wanted me to leave happy. J & S AutoHaus receives my highest recommendation.
1 of 1 people found this review helpful.
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Sep 21, 2020
After driving an hour and in communication previously about the car Peter said he could not give me a better price even though I purchase my previous vehicle there. The following day it was reduced $1000. I was putting $7000 down and ready to purchase. This should be illegal.
16 of 16 people found this review helpful.
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Sep 17, 2020
very nice sales people
1 of 1 people found this review helpful.
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Aug 26, 2020
Very good people Very anest i wood gladly go back to them for e Another vehicle. I highly recommend them.
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Ralph
Aug 25, 2020
Very good
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Aug 4, 2020
Very friendly and professional staff. I had a great experience! Justin was awesome!
2 of 2 people found this review helpful.
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Jul 30, 2020
Very quick response, honest about condition of car, offered to look for other models for me.
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Jul 23, 2020
Contacted right away
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Aaron
Jul 22, 2020
He was great and a good help great guy to talk to
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Jul 20, 2020
Good guys, tightly-run, not much hassle or haggle, they fixed up what was needed & gave me a nice deal. Justin was very helpful & friendly.
2 of 2 people found this review helpful.
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Jul 16, 2020
Amazing! Spoke to Justin and he sold me my Jeep totally recommend
2 of 2 people found this review helpful.
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Jul 5, 2020
They were very helpful and friendly. They made everything easy for me.
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Jun 29, 2020
I would highly recommend this dealership to anyone. They have great service and the staff was friendly and knowledgeable.
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Jun 26, 2020
A salesman got back to me quickly and asked if I had any questions and left his phone number.I haven’t been to the dealership yet
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Jun 24, 2020
Thanks so much justin for making my purchase so easy with all the great communications from beginning to End. J & S has the greatest cars for the dollar. So in love with my S4
3 of 4 people found this review helpful.
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Jun 23, 2020
Great dealer super attentive to details! Love these guys, look forward to visiting them in the future
1 of 2 people found this review helpful.
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Jun 18, 2020
A great buying experience. No pressure. Listened to my needs and budget concerns.
0 of 1 people found this review helpful.
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Jun 16, 2020
Awesome
0 of 1 people found this review helpful.
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Jun 14, 2020
Took a few days but they responded.
1 of 1 people found this review helpful.
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Jun 12, 2020
Absolutely amazing service. Best experience ever involving car dealerships. Staff was respectful and very helpful.
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Jun 12, 2020
Had more than one email exchange with this dealer.
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Jun 10, 2020
that was great
0 of 3 people found this review helpful.
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Rachel
Jun 6, 2020
Willing to provide me with more information
0 of 3 people found this review helpful.
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Jun 5, 2020
It's a great place to buy a car! They are helpful and caring. I would recommend anyone to this dealership!
0 of 1 people found this review helpful.
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ScottE
Jun 5, 2020
They were great to deal with and we pick up the truck tomorrow.
1 of 1 people found this review helpful.
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May 30, 2020
Great selection of used cars and perfect customer service. Everyone is very helpful and they would find the best deal for you and your needs! I highly recommend it!
1 of 2 people found this review helpful.
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Joy
May 28, 2020
Quick online response
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May 28, 2020
Great Experience! Justin was very helpful and quick to respond.
2 of 2 people found this review helpful.
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May 28, 2020
I purchased a Lexus RX 350 from J&S AutoHaus and I have to say it was a pretty good experience. Pricing wasn't bad. Rami Borji salesperson help me through the process and did a great job. The owner didn't give me the time of day...lol but that's ok as I was dealing with Rami. I normally purchase from the authorize dealers but because of the great reviews on line went to see this dealer. Turn out to be a Good choice. Thanks Rami!
3 of 3 people found this review helpful.
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May 26, 2020
Quick response
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25
May 25, 2020
Very quick response time.
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Tom
May 23, 2020
Just purchased a BMW 650i. The whole process took me 1 hour or so, test driving included. Thank you for being professional and right to the point, particularly to Justin who was friendly, available and responsive. Great experience!
1 of 1 people found this review helpful.
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May 23, 2020
Jenny was helpful setting up appt during covid and answering questions. Test drove car, but did not buy... Staff was friendly...
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May 20, 2020
Great customer service! So happy with my car purchase. I would recommend checking this dealership out.
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Roxy
May 19, 2020
Amazing customer service
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Patrick
May 18, 2020
very pleasant sales person, test drive went well, and we purchased the car
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May 17, 2020
very good
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May 15, 2020
Very satisfied with the service provided during my search for a vehicle
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Stephen
May 12, 2020
Nice people cars a little pricey see comparable deals less money but for convenience no better place
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May 11, 2020
quick to respond
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george
May 11, 2020
It was a nice one only that I didn't get the truck my heart was earning for but above all justin took a very good care of us thanks
1 of 1 people found this review helpful.
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May 10, 2020
Dealer contacted me in a timely manor and was very willing to answer any questions I had.
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q
May 9, 2020
They responded to everything and were very responsive to any questions
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May 9, 2020
Good car at a fair price, and very easy to work with. I'll definitely keep them in mind next time I need a car.
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May 2, 2020
Found exactly the car I was looking for, for a good price! Thank you!
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May 1, 2020
I had some great I interaction with these folks and felt treated in a fair, professional and friendly way. Unfortunately, the timing wasn’t right, in the car I was interested in got snagged by another customer. I would definitely consider doing business with them in the future.
0 of 1 people found this review helpful.
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Apr 27, 2020
Great dealership tons of cars to choose from! Highly recommended
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S.
Apr 26, 2020
they answered all my questions in a timely fashion.
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Paul
Apr 26, 2020
Called and texted never got back to me about the car needed to see pictures and price no response horrible
9 of 10 people found this review helpful.
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Hazel
Apr 24, 2020
Great
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George
Apr 24, 2020
Fast easy and peaceful
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Apr 22, 2020
These gentlemen are the best professional representatives I’ve ever worked with. They truly listened to me and what I was looking for in a phenomenal vehicle. When it came to financing the owner assisted with the numbers to get me the best deal as it was a miracle with the interest rate he was able to obtain for me. Truly an exceptional experience with the finest cars and most professional staff.
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Apr 17, 2020
They have great selection of vehicles with very good prices. Would recommend them to anyone looking for a good used vehicle for a reasonable price.
0 of 1 people found this review helpful.
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David
Apr 12, 2020
Car is awesome, dealer would not come down On price. No spare tire. I feel I paid for premium package without getting it. Sales man Tony was personable, I would Recommend this dealer. Many high end cars available
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Apr 12, 2020
It was a great I experience and I was a first time buyer they made me feel comfortable
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Apr 9, 2020
Diamond in the rough! I am so glad I found these guys. I will be a customer for life. The sales people and staff are extremely informative and every car on the lot is flawless. I highly recommend J&S! They have many credit options and worked hard to get me the deal I wanted.
1 of 2 people found this review helpful.
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Apr 7, 2020
They made the purchase of my vehicle easy and was very helpful. Would highly recommend
0 of 1 people found this review helpful.
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Apr 7, 2020
Loved the way these guys handle business. Deal made and I'm waiting on my car to be shipped
0 of 1 people found this review helpful.
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joseph
Apr 5, 2020
Good and pleasant visit, the virus case didn't show how the vehicle worked, the personnel was very pleasant.
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Apr 2, 2020
I never do reviews but this place was amazing. I purchased a vehicle from here thanks for the help
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Mar 28, 2020
Worked with me to get the best prices available within my budget. Super friendly and went over everything with me before purchasing to make sure I knew everything I was getting into. Overall a great experience. I recommend
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Mar 25, 2020
Responded quickly.
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Mar 23, 2020
Had a great experience buying a car here, the staff were all very friendly and answered all of my questions!
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Tom
Mar 22, 2020
Your dealer kept in contact updating me on the vehicle even through these trying times!! Great asset to your team!!
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Collins
Mar 20, 2020
Very accommodating
1 of 1 people found this review helpful.
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Mar 15, 2020
Great dealership
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Mar 15, 2020
Outstanding customer service and one of the most extensive selection of great qualities used cars in the area
1 of 1 people found this review helpful.
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SherryAnn
Mar 12, 2020
Fantastic! Closed the deal today. Car being shipped!!! I'm a happy camper. Thank you, Justin.
1 of 1 people found this review helpful.
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Lori
Feb 29, 2020
Justin is super professional he responded right away with all the info I asked about and emailed the maintenance records and a video. Did not pressure me and I was impressed! Not easy to do:)
1 of 1 people found this review helpful.
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Kevin
Feb 22, 2020
Salesman was very helpful and willing to help anyway he could.
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Feb 21, 2020
Justin is a very nice sale person, Not pushy at all.Courteous and professional.
1 of 1 people found this review helpful.
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Roy
Feb 11, 2020
Good
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Matt
Feb 4, 2020
Good contact/communication.
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Jan 27, 2020
Great experience working with J&S, and Justin in particular. He was very easy to communicate with (would respond to texts in the evening, on weekends), flexible and not pushy at all. We purchased a 2016 Land Rover and love it. I would absolutely recommend them to anyone looking for a great used car!
3 of 3 people found this review helpful.
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Ted
Jan 25, 2020
Very nice. The vehicle lacked what I was looking for No problem with dealers want a Land Rover dealer so I can purchase a cpo
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Jan 18, 2020
Great communication
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Jan 3, 2020
They contacted me, but the failed to answer my question. As with most car dealerships these days, they have an automated response that quickly sends you a canned response, stating that someone will reach out to you. However, most times, nobody contacts you. There are plenty other dealerships around - just need to find one that is more responsive.
9 of 10 people found this review helpful.
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Dec 31, 2019
I had a great experience from start to finish to post-finish with J&S Autohaus in Ewing. I worked with Justin on the purchase of my 2016 Audi S6 and he was extremely professional and easy to work with. Their finance manager Matt was also very informative and walked through all of my extended warranty and protection options thoroughly but left the decision up to me without any undue pressure. Lastly, and what really showed the type of dealership they are, they truly stand behind their cars. I had noticed some brake squeaking the week following when I brought the car home. I contacted them and they agreed to look at them at my convenience. They determined it would be best to replace everything - new pads, rotors, and sensors all at their cost. I'm sure they could've cut corners or made it more difficult, but I didn't have to say a word. Their service manager Mike was great and took care of me. I wouldn't hesitate from buying from this dealership or frankly any they own! Kudos!
3 of 3 people found this review helpful.
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Richard
Dec 31, 2019
Fast response
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20
Dec 27, 2019
Fast & informitive responsr
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Dec 24, 2019
They responded swiftly and were ready to help
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Dec 24, 2019
they did response about truck
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Greg
Dec 18, 2019
Easy to work with. Fair price for my trade in. Friendly staff, got me in and out quick. Love my new car.
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Jason
Nov 19, 2019
One of the best modern day car buying experiences, I've had. From internet find to driveway in one day. Great response, clear paperwork, zero hassle.
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30
Nov 15, 2019
If a customer comes to your dealership to see a vehicle you should not I REPEAT SHOULD NOT bring a dirty vehicle out to ya bird poop all over the vehicle just a bad first impression
11 of 11 people found this review helpful.
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Nov 12, 2019
I decided to buy a different cayenne s with the same options plus roof rails, 5k more miles on it, only two new tires, and more expensive extended warranty with a higher deductible. Total higher cost to me was $2,040. I felt the salesperson was in a rush on each of the phone calls. When I’m writing a personal check for nearly $50,000, I expect not that. I didn’t get an answer to my questions for exact costs of shipping, he initially said the extended warranty was “about $2500-2700” at his cost but then checked after I repeated said I needed to know the bottom line before coming and said it was actually $3,295. He said there was a $551 fee when another salesperson said it was $445. These inaccuracies didn’t instill confidence that the deal would have been what they said and I was going to travel over 150 miles via Amtrak to get it. It’s a shame, I really liked the car.
20 of 20 people found this review helpful.
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Nov 11, 2019
Great customer service
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Tammy
Nov 8, 2019
Very easy to work with.
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James
Nov 1, 2019
This was the easiest no hassle car experience ever. Rami, Dave, Art, the short gentleman that detailed my truck, (don't know his name), were fantastic. I drove for 5 hours from Massachusetts to purchase the truck and was nervous as I have never purchased a truck without driving it. They by only high quality used cars. I was very impressed with the ease of the transaction. The drive was worth it.
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Bill
Oct 19, 2019
We found this dealership extremely helpful. They even delivered the car because I was unable to drive it the long distance to my home due to medical issues. I would certainly would buy another car from them.
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Oct 16, 2019
Professional staff, fair buying experience, tough negotiators. Vehicle was excellent, as advertised. Would recommend.
1 of 1 people found this review helpful.
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Oct 2, 2019
Very professional
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Aug 10, 2019
Too many emails. If I don’t respond once it’s either because I’m busy or because I’m doing further research on the car. Peppering my inbox every other day with follow-up emails wont make me move any faster. In fact, it’ll make me run to another dealer and give them my business.
9 of 10 people found this review helpful.
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Fowad
Aug 10, 2019
Fine to do business with
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Jul 24, 2019
Although the dealer was very nice we could not Finance with them thanks
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5
Jul 23, 2019
Scheduled an appointment, but they sold the car I was looking for a few days before my appointment. Make sure to put a deposit down to hold a car if you're really interested in it!
4 of 6 people found this review helpful.
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Art
Jul 3, 2019
Although I didn't purchase a vehicle, the dealer was professional, timely and helpful in reaching out
1 of 1 people found this review helpful.
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David
Jun 27, 2019
Sales consultant was very professional and provided me all the info I need.
0 of 1 people found this review helpful.
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Hemant
Jun 19, 2019
Great experience
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Charles
Jun 18, 2019
We purchased a 2016 Audi S5 convertible and had a good experience. We booked a flight to purchase this car and were a little nervous about doing so, but all was as represented and we are happy with our new ride. Thanks Justin!
3 of 3 people found this review helpful.
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Jun 17, 2019
Very quick response
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May 27, 2019
The dealership contacted me several times over a week span promising me more info and pictures. I never received any. I explained they must not value my purchase if they cannot understand I don’t want to drive 60 miles without a single image of the vehicle. Had cash in hand ready to go and all I received were empty promises via email.
13 of 13 people found this review helpful.
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Peggy
May 4, 2019
They were very helpful, courteous and professional
0 of 1 people found this review helpful.
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20
Apr 30, 2019
awesome
0 of 1 people found this review helpful.
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Apr 28, 2019
I was contacted very next day
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Robert
Apr 14, 2019
Very slow in replying before i couldreally talk to them it was sold.
6 of 6 people found this review helpful.
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Apr 11, 2019
I had a great experience with J&S. In particular Justin Drzal in sales was very helpful and made the experience a pleasure.
2 of 2 people found this review helpful.
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Apr 7, 2019
Straight up, these guys do it right! Family owned & operated providing nothing but first class service in a relaxed atmosphere. Highly recommended, they will not disappoint! -Ryan
1 of 1 people found this review helpful.
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Mar 30, 2019
The salesman was polite and answered all of my questions online in a very timely manner.
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10
Mar 29, 2019
Ended up buying a different car but from the same place. Salesman was nice but could have been a little more personal. Shipped us off in the sales process to the finance manager and we never saw him again. We got in the car and left.
7 of 7 people found this review helpful.
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Mar 20, 2019
Good experience, so far the car rides good but due to the weather, I haven’t driven it much yet.
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Christopher
Mar 17, 2019
Excellent service, would definitely buy another vehicle from this dealership
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EMILIA
Mar 3, 2019
They help me a lot
0 of 1 people found this review helpful.
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Feb 18, 2019
I had an excellent experience with the representative from J & H Auto Haus
1 of 1 people found this review helpful.
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Jim
Jan 2, 2019
I have only had e-mail contact but it has been very helpful
1 of 1 people found this review helpful.
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gary
Dec 29, 2018
Purchase vehicle from dealer 4 year's always a great experience
1 of 1 people found this review helpful.
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Dec 27, 2018
My experience was great , I contacted them about the and in 3 day time it was minds.
3 of 4 people found this review helpful.
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Dec 18, 2018
They were very nice and took plenty of time with me. Even with my credit rating of 811 could not secure a loan with a good payment. Justin tried very hard. Even though we could not make a deal . I would tell people to try them.
2 of 2 people found this review helpful.
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Sanjay
Dec 17, 2018
Absolutely fantastic salesperson. No sales pressure. Asked us to take the car for a test drive, without even bothering to accompany us. Would have loved to give him our business. Unfortunately, we were looking for a slight different car.
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Dec 15, 2018
Quick response and was very honest with me from the start about the car I was looking to buy. I would recommend J&S AutoHaus to family and friends.
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Bill
Dec 9, 2018
I enjoyed dealing with the staff at JS Autohaus That’s i’m Choosing them as my new favorite dealer and will be suggesting them to all my friends for future purchases.
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WILLIAM
Nov 26, 2018
Justin was very helpful and I bought the Lexus from him that afternoon. I will go back when my daughter is ready to replace her ES350 Lexus as well.
1 of 1 people found this review helpful.
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Nov 1, 2018
Quick response to my request
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Oct 30, 2018
Dealer was responsive and communicated state and condition well.
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Gail
Oct 21, 2018
This dealer responded to me right away but we ended up getting a different car.
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Rene
Oct 21, 2018
Someone from the dealer contacted me via email very quickly, but I failed to answer as soon as possible to hold this car and it was sold. I think they are very compromised with the public in answering any questions that we may have.
1 of 1 people found this review helpful.
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Oct 19, 2018
Fast response
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Steve
Oct 7, 2018
Good response
1 of 1 people found this review helpful.
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Jolitha
Sep 24, 2018
Saw the car I wanted, test drove two cars, they even let me take the car further distance and enjoyed the ride. Since it was a used non certified car I took it to the dealership and I bought a great used car that like brand new! The sales rep I dealt with was great and I’m going back there again to get my next car.
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Michael
Sep 17, 2018
Very Responsive and helpful with the whole inquiry
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Sep 16, 2018
The sales agent was helpful, knowledgeable and informative. The dealership offers good pricing deals. I would buy from them.
0 of 1 people found this review helpful.
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Sep 10, 2018
There was something wrong with the car. It hesitated and transmission was making a jolting feeling when stopped at the traffic light. The dealer said it was because it was a really hot day 95+ and we had for people in the car. Most absurd thing I have ever heard. We left and they had their technician check it and it was a transmission sensor update. By that time we wanted nothing to do with their establishment.
8 of 8 people found this review helpful.
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Cindy
Aug 31, 2018
Didn't answer primary question I had about the car. I called again and they didn't follow up. Weird, it's like they didn't want to sell me the car.
9 of 9 people found this review helpful.
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Aug 21, 2018
Excellent follow up & response to all my questions
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Aug 10, 2018
Justin contacted me immediately.
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Allan
Aug 4, 2018
My experience with them was excellent. Andy got me better financing than I could through my bank. Service with Naser and Denise was exceptional, as they went beyond reasonable expectations with Fantastic customer service. They are a network of dealerships that truly stand behind the cars they sell. I will definitely by my next car from them. Thank you for making this car buying experience easy for me. I will recommend them to anyone I know buying a car.
2 of 2 people found this review helpful.
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Jul 24, 2018
Responded back
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Jim
Jun 1, 2018
Great crew here. Justin was very professional
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Daniela
May 24, 2018
they were very kind on providing all the information we asked
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Prakash
May 24, 2018
Was a good experience. Have rode test twice and will follow up with manager, about the price. is above my budget, if possible will workout.
1 of 1 people found this review helpful.
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Jack
May 11, 2018
They were honest and up front about the truck.
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Darpana
May 4, 2018
I had the best car buying experience at J&S AutoHaus! I’ve been searching for a decent Ford Escape Titanium for weeks and I came across their listing on CarGurus. The very next morning, on a Saturday, I called and spoke with Justin (super friendly) who confirmed that the vehicle was still available but it was at a different location. Justin quickly made arrangements for the vehicle to be brought to the Ewing location so I can come in for a test drive. When I arrived at the Ewing branch, I was blown away by the all beautiful and luxurious cars on the lot! Justin pulled up the vehicle and it was spotless, looked like brand new! During the test drive, Justin took the time to explain all the details of the car. After the test drive, we made a deal…George and Justin were very honest, professional and courteous. From the first call to the shaking of hands on a deal, it was a pleasant experience that took less than 3 hours! I went back on the following Monday to complete paperwork, which Justin had already prepared…the whole process was less than half hour! These guys are on the ball and know what they’re talking about! I highly recommend J&S AutoHaus for your next car! Thank you for a great car buying experience!
2 of 2 people found this review helpful.
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Apr 29, 2018
They responded but we ultimately did not do business together.
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Apr 23, 2018
Attentive but not too overwhelming. Willing to meet my needs.
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Marcello
Apr 18, 2018
Threat Service! Justin the sale’s Associate was friendly and very profesional. Overall awesome team and we had a Great experience. Thank you!!
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Mar 22, 2018
Very nice crew... very nice cars. If financing a car there, arrange your own. I have excellent credit. Still the intetest rate with there bank was 6.04% on a 2014 car for 72months. I am refinancing it immediately at 3.29% for 60 months and saving so much with Bank of America. It is a pain, but worth it.
3 of 3 people found this review helpful.
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erlan
Mar 17, 2018
It was a very nice experience. We bought the car, and it runs great! The owner was the best!
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Jim
Feb 28, 2018
What a great place to shop for a car. The staff is great. My salesman was Justin. A no presser sale
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Feb 26, 2018
Justin did contact me and hopefully will make a deal.
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Ron
Feb 23, 2018
firm price but very pleasant and knowledgeable.
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Feb 22, 2018
Very friendly and knowledgeable
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David
Dec 24, 2017
Great experience with J& S AutoHaus. We were able to work out a deal quickly even with a trade-in... You can get the car you desire at J& S AutoHaus!
0 of 1 people found this review helpful.
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Nov 25, 2017
The service was excellent! We got an awesome car for an awesome price! I highly recommend this dealer!
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Jerry
Nov 19, 2017
I had a difficult trade to get out of & Rami got me out of my car & into the car I wanted & payments I could live with, all under a hour & a half. This is the 5th car I have bought from them & probably not my last. I recommend you try them & see what Rami B can do for you. if you don't want to spend a whole day at a dealership (I don't) then try J&s for a totally different experience.
3 of 4 people found this review helpful.
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Boris
Nov 12, 2017
Very professional attitude.
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Nov 8, 2017
responded very quickly and I have been in touch with them but have not gone to test drive the vehicle as yet.
0 of 1 people found this review helpful.
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Tammy
Oct 12, 2017
Justin has very professional and quick to respond to all of our questions. The car was in better in person. I would highly recommend J&S Auto.
1 of 2 people found this review helpful.
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Sean
Sep 29, 2017
Nice to deal with them and very good
0 of 1 people found this review helpful.
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Sep 27, 2017
Quick answer to my questions
1 of 2 people found this review helpful.
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El
Aug 27, 2017
Quick response.
0 of 1 people found this review helpful.
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Frank
Aug 21, 2017
The worst....a car sat there for 199 days. Spoke w the guy and told him I had a long ride to get there. Get there after a 2 hr ride to be told 'ohhh we just sold it last night', but we have other cars. No phone call? Bait and switch at it's finest, wouldn't trust these guys with my pet hamster.
28 of 28 people found this review helpful.
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Shelley
Aug 15, 2017
Very responsive
0 of 3 people found this review helpful.
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Aug 2, 2017
The dealer returned my phone call promptly. I test drove the car and ended up buying it the same day. He helped me get financing with a great interest rate & the entire process was so easy and simple!
4 of 5 people found this review helpful.
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Jul 28, 2017
Quick to respond, car sold day I sent message but were very quick to let me know they no longer had it.
5 of 6 people found this review helpful.
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Leslie
Jul 16, 2017
excellent - great response time, Justin is wonderful to work with- keeps communication open and knows his stuff! They have so many wonderful vehicles to choose from-
1 of 2 people found this review helpful.
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Jul 11, 2017
Dealership has a nice selection of quality vehicles. On the day of my visit I drove a 2014 Q7 and thought it was a good vehicle. Unfortunately, the salesperson refused to negotiate the price and I walked away. Only later to get an alert from car gurus to see that the dealer lowered the price. SMH Not sure how many motivated customers they let walk out the door refusing to negotiate, but that's counter productive when they end up lowering the price after the vehicle sits on the lot for long periods.
15 of 17 people found this review helpful.
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Bruce
Jun 12, 2017
Good communication
2 of 3 people found this review helpful.
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Worth
Jun 4, 2017
Great looking showroom and excellent people. Very courteous service and not your typical high pressure salespeople. Very down to earth and factual in their knowledge of their car. A pleasure to deal with.
1 of 2 people found this review helpful.
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Tom
May 22, 2017
Quick response to email. Straight answers. I did not do a deal but the early communications were as good as it gets
2 of 4 people found this review helpful.
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Brian
May 17, 2017
quick response very helpful
1 of 2 people found this review helpful.
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May 4, 2017
Went the place to find out the car was in other lot. It was 20min from there. We already drove a hour to get to the place. Also the car was in a accident and missing piece under the hood.
14 of 15 people found this review helpful.
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Apr 23, 2017
My experience was very bad when i financed the car they told me my Apr is 3.9 but when i signed the contract and i ask about apr they say is 5.9 please be careful when you finance the car
22 of 23 people found this review helpful.
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Apr 20, 2017
The salesperson was courteous and polite along with helpful
0 of 2 people found this review helpful.
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Christophe
Apr 16, 2017
Very good
0 of 1 people found this review helpful.
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Apr 9, 2017
Very Reasonable and Professional Experience. I've already recommend them to a friend
0 of 1 people found this review helpful.
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ben
Mar 31, 2017
Good place
0 of 1 people found this review helpful.
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Andre
Mar 11, 2017
Salesman responded to my email pretty quick. Going to dealership soon...
0 of 1 people found this review helpful.
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Feb 28, 2017
The car is listed as a manual, when it is in fact an automatic. Easy and no pressure as well as accommodating. Had the car been listed with the proper transmission I would give 5 stars.
1 of 2 people found this review helpful.
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Dan
Feb 6, 2017
Prompt response. Very easy to work with so far.
0 of 1 people found this review helpful.
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Jose
Jan 15, 2017
Lately I have evaluated a lot of dealers on their prices, so I have to admit "J & S" was one of the best -- it explains why they have been in business for so long. I was dealing with a sales guy named Steve. I have called him so many times and he never got annoyed -- but remain so pleasant; and gave me a lot of good advise. I strongly recommend this dealer to all -- they should be your first visit if you're shopping for your next car.
4 of 6 people found this review helpful.
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Dec 2, 2016
Quick response. Provided all details I needed. Although I have not purchased the vehicle - communication so far was excellent.
2 of 4 people found this review helpful.
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Matthew
Nov 30, 2016
Nismo so nice im paying cash. And they picked me up
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AJ
Nov 16, 2016
Steve contacted me right away and was very friendly. I didn't end up purchasing from them but my initial interaction was great.
2 of 2 people found this review helpful.
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John
Nov 15, 2016
You can not get anything better......anywhere......quick clean and no pressure......I feel that they don't have to pressure the clients because there inventory speaks for itself.
1 of 2 people found this review helpful.
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Will
Nov 8, 2016
10/10
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debbie
Sep 28, 2016
I was contacted promptly and we exchanged several emails about the time and location of the dealership. I found all of the salespeople and finance manager to be very helpful. While I didn't buy the Cruze, I am very happy with the Accord that I did purchase. Andy let me test drive about a dozen different cars so I could find the perfect fit for me! It was a pleasure doing business with J &S Auto haus!
2 of 3 people found this review helpful.
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Oct 4, 2016
Response from current dealership:
Thank you Debbie!
Tim
Jul 11, 2016
Still working with them so far so good
1 of 3 people found this review helpful.
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Karl
May 13, 2016
very good. very responsive.
1 of 3 people found this review helpful.
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John
Apr 16, 2016
Responded
0 of 2 people found this review helpful.
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Monika
Mar 23, 2016
Fantastic!
0 of 1 people found this review helpful.
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Kyle
Mar 7, 2016
Please disregard my last post as I was not aware of that posting ! Customer service was great, seller made all accommodations to ensure a smooth sale. I would recommend this dealership to anyone.
0 of 1 people found this review helpful.
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Michael
Mar 2, 2016
Very knowledgeable and ready to help with any issues
0 of 1 people found this review helpful.
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Jennifer
Jan 31, 2016
Melvin went out of his way to send pictures. I did not buy at this time, and I loved the fact that there was no pressure, very professional, and refreshing to deal with!
0 of 2 people found this review helpful.
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Darlene
Dec 17, 2015
We had a wonderful experience with Melvin at J&S Auto Haus! He was attentive, responsive and easy to work with! He knew we wanted this particular car (I didn't hid my feelings for it) and yet still conducted a fair sale. This was our first experience with a used car dealership and I can honestly say I was surprised by the integrity of the transaction! We will happily come back to see Melvin when we need our next car!!
0 of 1 people found this review helpful.
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erik
Dec 10, 2015
Prompt response to my inquiry. However it was a typical dealership experience where they attempted to tell me what a "good deal" the car was, and that at their asking price they were "losing money".. meanwhile I had "inside information" and knew what they owned the car for (not any repairs/service added).. and knew they were throwing around the typical stories.....I didn't buy the vehicle or even negotiate further once they told their first lie....
10 of 10 people found this review helpful.
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Nov 30, 2015
Returned email response promptly. Made phone call for further assistance
0 of 2 people found this review helpful.
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Tom
Aug 3, 2015
Good overall experience.
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Toni
Jul 15, 2015
Drove over an hour to test drive the car...the salesman took it home. They didnt call him or take my number.very disappointed.
1 of 1 people found this review helpful.
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Tom
Mar 31, 2015
Very clean facility
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Chris
Feb 1, 2015
Simply perfect! Thanks Melvin!
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Wayne
Nov 22, 2014
Great to talk to visit was not a waste of time.
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john
Jul 30, 2014
The people in this dealer were very helpful and friendly.
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Frank
Jul 29, 2014
Transaction went very smooth. Ask for Melvin. He's very accommodating and a man of his word. Would highly recommend purchasing your next vehicle with them.
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chris
Jul 9, 2014
Great experience. Quick easy and painless. Very happy. Ask for Melvin!!
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5
Apr 28, 2014
Quick reply, helpful, not finished shopping yet.
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JulesMarie
Apr 26, 2014
Very friendly people, great prices and so helpful! I would recommend 100%
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Aralisha
Apr 21, 2014
Friendly, helpful service. A+ experience
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Jason
Apr 17, 2014
All I can say is I called them and went to look at the car and I bought it. Great business! I would deal with this dealership again!
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robert
Mar 24, 2014
sold the car fast
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Joe
Jun 19, 2013
all was good, quick response, did not buy yet, still looking
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Michel
Jun 6, 2013
Got great, quick and professional service. All my inquiries were responded to immediately. Good experience.
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Janice
May 28, 2013
Very nice and answered all my questions
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Jay
Apr 13, 2013
Spoke a few times. Purchased somewhere else closer to home.
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John
Feb 5, 2013
Melvin was great to deal with!
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TAUREAN
Jan 24, 2013
Went to lot, salesmen stayed inside building never approached me. When I went inside to inquire about vehicle, I was told vehicle taken to auction. I saw the vehicle parked in the back lot. I will never go back or recommend to anyone. I will also dissuade anyone who I over hear are considering purchasing a vehicle from them, not to.
3 of 3 people found this review helpful.
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Kim
Dec 4, 2012
Love my new car. Dealer dealt with small issue in a swift manner, very courteous and pleasant transaction.
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Dawn
Oct 14, 2012
Very nice and professional
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Mike
Aug 13, 2012
Very helpful. Willing to match any car that you want.
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Kevin
Jun 17, 2012
Purchased this Passat from J&S Autohaus , would recommend this dealership to others Worked with Melvin. Found him to be very professional, helpful and courteous .
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