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InterAuto
About Us
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Today 10:00 AM - 7:00 PM (Closed now)
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171 Washington Street
Plainville, MA 02762
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Mar 7, 2026
Never saw the car. Sales staff very professional and helpful. Car was out of town.
Jan 10, 2026
Daniel was nice to talk to however with the deal first deal was turned down second deal which. Was right around where there asking for the car he never returned call.
Nov 18, 2025
Very helpful
Oct 23, 2025
I liked the experience with InterAuto. The salesman was very helpful and gave us a good sense of caring for us. Unfortunately, we did not buy a car from InterAuto. We changed the model we were looking for and InterAuto did not have one at that time. I would go back when I need a new-to-me car.
May 23, 2025
Try to rip you off said would give deposit back because car had alot of issues but definitely do what they said
May 8, 2025
The car was leaking oil, had a bad pcv valve and needing a timing chain and they told me they would take care of everything which I highly doubted being that it was an Audi Q5 3.0T requiring the engine to come out. Just be careful when buying a car there and check the car out thoroughly.
Feb 3, 2025
The dealer responded immediately. They accommodated my schedule and my kids. The car was ready for us when we arrived. They clearly explained the terms of the sale. The car was spotless.
Show older dealer reviews 102
HORRIBLE!!!!DONT WASTE YOUR TIME
THEY bate you in by listing beautiful cars low mileage and tell you it’s there just for it to not be to get you in. I drove over an hour had an app and was verified it was still there. Said when I’d be there too just to show up with the guy not there nor the car
Jan 12, 2024
The dealer was very helpful and gave us all the time we needed. The car we looked at was no right for us,
but he was helpful in showing us other cars in his inventory that he thought we would like. Would
recommend
Poor communication, But, they DO Honor their limited warranty: 2,500 miles/60 days! The price was fair for the quality/mileage of the vehicle. But, they were not willing to fix the broken armrest/reduce the asking price. But, I was able to fix for $7 w/gorilla glue. Get your financing elsewhere 1st. Be prepared to call your auto ins. Once you buy/finance car. It moves the paperwork along much faster. They will do the RMV. But be prepared to go to one of their nearby 3rd party state inspection stations to get the inspection done (already included in the loan.) I paid nothing to get some things fixed 6 days after I got the car, when the check engine light came on. It was out of commission for three days, Then the dealership had it for 4 more days, w/very poor communication about how things are coming along, but they did fix everything!
Sep 20, 2023
The best great price great product and great service
Aug 24, 2023
I made an appointment to test drive a car I was very interested in buying, got confirmation of my appointment, drove 50 minutes, only to be told the car I had a confirmed appointment to test drive had been sold half an hour earlier.
Gave the salesman three days to get the car out of the car pile, get to the dealership and they tell me the car is in the shop, when it is out buried among 100 cars, 6 deep in the row, hood popped and the brake pedal missing with bolts on the floor mat. I asked if I could have the keys to hear the motor run, they told me I couldn’t because they were working on the brake pedal, come back In an hour, no thanks, keep your car, the worst dealership ever! Never visit this place, it’s a joke
The kid that tried to help was nice and they let
us test a car past closing. However, I would
never buy from here because looking under
cars checking for any issues I found literal
holes in an exhaust tank from rust, and most
had major rust. 10k for a deteriorating car? No
thanks. The lot is also busy, inaccessible for
testing a lot of cars locked by other cars, and
the inside is less than favorable. They also
seem unable to cater to the amount of people
coming due to their large inventory as every
question with a worker would require a 10-15
minute wait. Shady cars, minimal help, and
not very welcoming
Feb 14, 2023
Response from current dealership:
Thank you for the Review! If there was anything found that was not met up to standards in a vehicle, we will replace it! If you have any more questions about what is covered, please check our Warranty on our website. We also apologize for any inconvenience that may have Happened during your visit. We care for all of our customers and want you to be satisfied!
Jul 8, 2021
Very rude. I came interested to purchase a car. Asked the guy for the key and he tells me i have to come inside for the key while he sits on his desk relaxing. And wouldn’t come outside when i stood by the car with questions.
Jul 9, 2021
Response from current dealership:
Dear Van,
We apologize for the experience you had with us.
Our dealership sell 50+ cars serving 500 customers a month meaning our employees are constantly assisting customers with test drives, answering phone calls, ordering parts, working on financing applications, registering vehicles etc.
As soon as you walked in, our sales person was available to you within 5 minutes, walked outside with you over to the vehicle and answered all your questions. You went on the test-drive after 20 minutes because there was a line of customers ahead of you.
We apologize for the experience you had with us.
Our dealership sell 50+ cars serving 500 customers a month meaning our employees are constantly assisting customers with test drives, answering phone calls, ordering parts, working on financing applications, registering vehicles etc.
As soon as you walked in, our sales person was available to you within 5 minutes, walked outside with you over to the vehicle and answered all your questions. You went on the test-drive after 20 minutes because there was a line of customers ahead of you.
Jun 1, 2021
Awful, awful experience. Found this 2013 BMW that had been on this lot for over 110 days. I came the Friday before Memorial Day to test drive this vehicle. I liked it, got the purchase and sales agreement from the salesman. He told me he would be here Monday, Tuesday, and Wednesday even tho Monday was Memorial Day. Later found out he spelled my name wrong on the contract. I called Monday morning over and over again. No answer. I called Tuesday morning, no answer. I called again Tuesday to a salesman telling me the car was sold yesterday?! HOW?! I WAS THERE FRIDAY FOR TEST DRIVE AND MONDAY WAS MEMORIAL DAY. SO IF MY CALL WAS NOT ANSWERED HOW WAS THE CAR SOLD? Shady salesman here, could tell they were money hungry soon as I walked in. No negotiation just “my cars are the best”. Terrible absolutely terrible and I will not recommend to anyone.
Jun 1, 2021
Response from current dealership:
Dear Nkongolo,
Cars on our lot do sell fast because the price corresponds to the quality and the fact that it was sold on one of the busiest days of the year for car sales only proves that and explains why you were having hard time getting a hold of our sales team. Purchase and sales agreement was printed for you so you could try get the vehicle financed and you didn't leave a deposit. We never promised you to hold the car. Cars without deposits are sold on first come first served basis.
Thank you.
Cars on our lot do sell fast because the price corresponds to the quality and the fact that it was sold on one of the busiest days of the year for car sales only proves that and explains why you were having hard time getting a hold of our sales team. Purchase and sales agreement was printed for you so you could try get the vehicle financed and you didn't leave a deposit. We never promised you to hold the car. Cars without deposits are sold on first come first served basis.
Thank you.
May 6, 2021
Solid experience. Dennis was our sales rep. Trustworthy gentlemen.
Dec 31, 2020
Very prompt
This place is not friendly!!
By that I mean not very friendly to Africa Americans. Me and my sons went to purchase 3 vehicles from this place after sitting in the lot for 2hrs with no one coming to help us I then went inside to request some assistance from someone. I was spoke to rude by the women sitting at desk!!!! She Told me she could help me in 20mins that was fine!!
Then a white family pulls up in to parking lot looking for a car just as me and my family are doing only difference is they are white Americans we are not !! The owner runs out to white family asked them if they needed help get them the keys to the car that they a looking at and sends them off on their test drive!!!!!!!! Unbelievable was embarrassed for my sons whom all are attendees at Ivy league college's!!!!
Them once it was pointed out by a white American men who just so happens to be my cousin by marriage he blows his lid and tells us he not dealing with us people what ever that ment!
If I could I would 0
Jul 17, 2020
Response from current dealership:
Dear King,
We truly regret you were not satisfied with your shopping experience with us. We believe that the review does not represent the actual way we are running business. We have never treated our customers differently based on their race. African Americans are among those customers who frequently shop with us and we appreciate that very much. Although we are happy to provide quality service to all our customers, there may be a wait as we serve the customers on a first come, first served basis. We apologize for your wait and the inconvenience caused. We were
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We truly regret you were not satisfied with your shopping experience with us. We believe that the review does not represent the actual way we are running business. We have never treated our customers differently based on their race. African Americans are among those customers who frequently shop with us and we appreciate that very much. Although we are happy to provide quality service to all our customers, there may be a wait as we serve the customers on a first come, first served basis. We apologize for your wait and the inconvenience caused. We were
The car dealer said it was a very good car.
But when my mechanic inspected (i paid
$75), he found that $1000.00 had to be
spent on the car. I asked to negotiate the
price, but he refused me in an
"unprofessional" way.
Jun 2, 2020
Response from current dealership:
Vladimir, making a payment of $75 to the mechanic was your own decision. We stated that the technical condition of the 2008 car with 154K miles and $3999 in price fully conforms with the Mass state inspection requirements. In fact, the rotors' replacement wanted to be done by you actually costs $150 maximum. We do understand your desire to lower the car price by $1000, however the car was sold to another customer on the same exact day. It was brought by him to the state licensed inspection station and passed it successfully.
Mar 25, 2020
Answered most of my questions over several e-mails.
Very nice staff, not pushy. Quality vehicles. Minor cosmetic stuff, solid electrical and mechanical. My mechanic even said how surprised he was at the condition of the Land Rover. Dealt with most of the staff.
My wife had a check engine light in the first week and went to them to get it checked. Alex was very concerned and helped check it and teach her how to use the info computer. Simple loose gascap. Very happy, will definitely go back again.
Feb 17, 2020
Awesome, experience!
Jan 24, 2020
very nice and fast
Sep 30, 2019
Nice car, quick deal. Good experience. Would buy another one from them.
Aug 12, 2019
Jordan has been persistent & excellent. I have no
Aug 12, 2019
Wouldn't give me a CARFAX report on a car that I was interested in buying. The owner was willing to show me the CARFAX on his computer but refused to print it out for me to bring to my local mechanic.
Jul 31, 2019
I only spoke to them over the phone but they were polite
Jul 10, 2019
Proffesionaly done with an absolute minimum of problems and the car is a dream. Will come back to InterAuto in the future and have/will recommend them to our friends.
Jun 24, 2019
He did contact me and was very helpful.
Apr 29, 2019
My experience with InterAuto was undoubtedly the best I have ever had buying and selling a
car. I found a vehicle on-line and at first was a little hesitant as it was a 2-hour drive from my
home. However, after speaking with Alex at InterAuto, I decided to go see it. As my car was
in the shop being serviced, I just brought pictures and service records. After test driving the
vehicle, I decided I would like to buy the car. Alex was willing to hold the car until I could
return with mine for a trade. His price for the replacement car as well as his offer on trade was
more than fair. The whole transaction was smooth and hassle-free. I must say that Alex went
above and beyond in seeing that I was satisfied and comfortable with my new purchase. I
absolutely love my new wheels, but when it comes to say good-bye to it, I know I will go to
InterAuto for a replacement because they are not only professional but terrific to deal with too!
Thanks Alex.
May 20, 2019
Response from current dealership:
Thank you, Susan! It was a pleasure to do business with you! Enjoy your car!
Apr 27, 2019
Truck I called about was not the truck advertised, drove
30 minutes for no reason. Was upset about that,
especially
since I asked on the phone , about a particular vehicle
still
being available, was told yes. Got there and was not
there.The vehicle advertised was a bmw x5 2010 with
total sports package, including dvd headrest screens.
Suv was not there !!! What was there ,was a 2012 diesel
x5 that I did not ask or care for.
May 20, 2019
Response from current dealership:
The cars that we have now or the ones that we ever sold are always on our website interautomass.com. Cargurus is posting the cars, which were taken from our website. So, they have all information about all cars, that we have now or ever had. We were NEVER selling ANY BMW X5 sport package, with dvd headrest screens. Also we were NEVER selling ANY BMW X5 diesel. So, this customer took a look at the car, that we wrote about, from another dealer, he never called us and never drove to our dealership.
Apr 21, 2019
Great people to deal with!
Honest, simple and friendly.
They even gave us a new battery when the car didn’t start on our initial test drive.
Champagne too!!!
This is an up and coming dealer.
Try them.
Got my 2006 330xi there the other day and couldn’t be happier. It was such and easy process and they couldn’t have been nicer people. If you are looking for a higher end used car or and car for that matter look them up! I traveled from Upstate NY to go get mine and it was well worth it!
Mar 26, 2019
Response from current dealership:
Thank you! Enjoy your new car!
Dealer was very helpful and made a smooth transaction. Would definitely purchase another vehicle from them.
Mar 4, 2019
Response from current dealership:
Thank you for putting your trust in us and enjoy your new car!
Responded quickly. Very nice people Unfortunately when I was ready to buy a few days later the vehicle went up 1000 dollars more on the Jetta station wagon. Very unusual. Something happened. Maybe a repair
Mar 4, 2019
Response from current dealership:
Dear customer. We had some difficulties on our website and some of our cars changed prices accidentally. This problem is fixed now and we will be happy to finish the deal with you. You can check our website interautomass.com
Not very helpful he didn't seem to care if I was there or not.... when it came to talk price.....it was bad enough there was no wiggle room on the price on his end he then started to add fees on top.....it was a nice vehicle....but not that nice....
Mar 4, 2019
Response from current dealership:
Dear Ken. We are keeping the lowest prices on the market. Almost all of our cars are $1000 and more below market. The car which you were interested in has a great condition, and the price on CarGurus shows "GREAT DEAL". Every description of the car includes all payments. Thank you for your interest.
Excellent experience. Alex was very nice to work with. Straight forward with no bull crap or stories. Ended up buying this car and am
extremely satisfied with everything. HIGHLY recommend these folks.
Mar 4, 2019
Response from current dealership:
Thank you for your business, Roger. Enjoy your new car!
Great dealler! Very kind and honest people. We bought the used car almost without looking at it in one day. Excellent service! Thank you
for your help a lot!
Mar 4, 2019
Response from current dealership:
Thank you! Enjoy your new car!
Jan 17, 2019
Dealer contacted me in a timely fashion and was very helpful and polite.
Jan 8, 2019
They answered my back with all information about the dealer contact number and address
Dec 31, 2018
Awful. Dealer REFUSED to allow inspection, even after I found and arranged for a mechanic in their town. If you are afraid to show a car, don't sell it. I was stunned by the woman's rudeness on a car I was ready to buy. Amazing.
Jan 2, 2019
Response from current dealership:
Dear Customer!
Thank you very much for sharing your car buying experience with Interauto. Because you were located out-of-state, we expressed our appreciation of your effort with the mechanic arrangement in our town. However, it is against our Company’s Policy to bring the cars ourselves to customers’ inspection stations. Instead, our customers are benefited from the option of independent mechanic’s check if they pick the car up personally at our dealership. We suggested you considering that option. Also, we do believe we are committed to selling reliable, safe and affordabl
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Thank you very much for sharing your car buying experience with Interauto. Because you were located out-of-state, we expressed our appreciation of your effort with the mechanic arrangement in our town. However, it is against our Company’s Policy to bring the cars ourselves to customers’ inspection stations. Instead, our customers are benefited from the option of independent mechanic’s check if they pick the car up personally at our dealership. We suggested you considering that option. Also, we do believe we are committed to selling reliable, safe and affordabl
Dec 12, 2018
Excellent experience! I asked about an '09 Charger R/T, and Anastasia
replied right away. Car was clean & ready for a test drive when we got
there. There was no priessure to buy - the car spoke for itself. Anastasia
was very helpful & even worked late to send out the paperwork I needed
to secure the loan from my bank. In the end, I got a very good deal on a
great car. This is a smaller dealership, but it was worth driving an hour
each way to buy from them. They are nice people & I felt like they are
working hard to earn our business. I'd happily buy another car from them
& will keep them in mind as my kids need cars. Thanks, guys - great job!!
Dec 9, 2018
Fast and efficient, highly recommended
Bought this car from Interauto. Great value, very happy with the vehicle. They were very friendly and easy to work with.
Dec 6, 2018
Response from current dealership:
Thank you so mush! Enjoy your new car!
Nov 28, 2018
It was a very pleasant experience. Anastasia was very helpful, letting me know what needed to
be done to purchase the car. There was never any pressure to look at any other car than the
one I went to see. I love the car I purchased. I noticed how comfortable I was driving it home. I
would absolutely recommend them. As a matter of fact I have already done that!
Nov 30, 2018
Response from current dealership:
Thank you Nadine. It was a pleasure to do business with you!
Nov 20, 2018
a very good dealer and knowledgeable about their product line.
Nov 30, 2018
Response from current dealership:
Thank you Harold!
Nov 16, 2018
Their response was prompt and polite
Nov 30, 2018
Response from current dealership:
Thank you!
Very quick and easy purchase. Anastasia made quick work of the paperwork to ensure I was back on the road in a timely manner. I am happy with my purchase, and would recommend this dealer.
Nov 30, 2018
Response from current dealership:
Thank you Mike for your business!
I had a very pleasant transaction with Alex (owner). No pressure,
casual, and definitely willing and able to work with me throughout the
process. The cars on his lot were all well maintained and when I picked
up my new ride, it was detailed exceptionally. My wife is now
considering an upgrade from her current vehicle to something she saw
on the lot. I highly recommend InterAuto
Nov 30, 2018
Response from current dealership:
Thank you Raymond! We are truly grateful to you for choosing us!
Oct 15, 2018
Disappointed with the dealer after visit, did not listen to our budget, offered cars which were more expensive, average cars and high prices with no option to negotiate, wont be buying for this dealer and advise other to avoid
Oct 17, 2018
Response from current dealership:
Dear Customer,
We trully regret that you were unsatisfied with your experience while visiting our dealership.
We do belive we are commited to providing first-rate customer service and are highly focused on our customer's needs. When it comes to the budget requirements, we offer a wide range of cars available both on-site and on our website interautomass.com which can meet any budget preferences. Moreover, what makes us particularly appealing is that we offer compettive prices which are on average $1K bellow market. On top of that, we are always open to a reasonable negotiation.
We really l
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We trully regret that you were unsatisfied with your experience while visiting our dealership.
We do belive we are commited to providing first-rate customer service and are highly focused on our customer's needs. When it comes to the budget requirements, we offer a wide range of cars available both on-site and on our website interautomass.com which can meet any budget preferences. Moreover, what makes us particularly appealing is that we offer compettive prices which are on average $1K bellow market. On top of that, we are always open to a reasonable negotiation.
We really l
Oct 2, 2018
Dealer was very responsive via email and very friendly! The car we were interested sold before we could make it to the dealership, but would be interested in doing business with this dealer because of their quick & kind response!
Very disappointed. Would not send me the carfax unless I took the car for a
test drive. That was a deal killer. I mean what's wrong with the car if you won't
send the carfax. I like to take my time a look at the carfax, not being rushed.
I wouldn't even bother to test drive the car after that.
Sep 29, 2018
Response from current dealership:
Dear customer! We are glad to show you the Autocheck or Carfax report, but only when you come for the test drive. Sorry, but it's our company's policy. Otherwise everyone is able to check Carfax report on the official website carfax.com. The VIN number of the car you are interested in, you can always find on our website interautomass.com
Sep 24, 2018
Anastasia was very helpful and responded quickly to my inquiry. Thank you
Sep 29, 2018
Response from current dealership:
Thank you Teige! I hope we can have business together in the future.
Sep 24, 2018
It was awesome!!!
Sep 24, 2018
Response from current dealership:
Thank you!
Truly the easiest car purchase I have made...bought as my son's first car, they were very accommodating, very fair pricing and overall a pleasure to do business with. I highly recommend them!
Sep 24, 2018
Response from current dealership:
Thank you Matt! Enjoy your new car!
Sep 11, 2018
Highly recommend. The best car dealer in the area. I live in Westborough and a bunch of my neighbors highly recommended this family operated business.
I was so happy to deal with them. Alex and Anastasia work really hard to find a perfect car for reasonable price. They do everything and even more. Incredible customer service.
The car was super clean, in very good condition, the price was the lowest on the market, and the staff was very friendly.
Sep 13, 2018
Response from current dealership:
Thank you Anna for your purchase! Enjoy your new car!
Sep 8, 2018
Incredible experience... cant thank them enough for doing a fabulous job. Anastasia is a rock star... we will definitely be back...
Sep 9, 2018
Response from current dealership:
Thank you Jason! It was really pleasant to have a business with you. We will wait for your next car's purchase with us! Enjoy your new car!
Sep 9, 2018
Response from current dealership:
Thank you!
Sep 13, 2018
Response from current dealership:
Thank you!
We came across this car on CarGurus almost after giving up on finding one due to unreliable dealers... we gave them a call and the car was nice and detailed waiting for us to test drive it. Upon driving it the car was in excellent shape. And the customer service definately matched our expectations. Anastasia and her husband were lovely. They walked us through the whole process and we were able to pick up the car the following day! On pick up day they even greeted us with a celebration gift. They are very nice people and I highly recommend this shop to other fellow carguru shoppers as well as known friends. 5 stars to anastasia and Alex!
Sep 9, 2018
Response from current dealership:
Thank you guys! Enjoy your new car!
Sep 9, 2018
Response from current dealership:
Thank you!
I called InterAuto on the phone as they have relatively good reviews
on Cargurus.com. The person who answered the phone spoke heavily
accented English. I asked to speak to someone in sales to which she
replied that she was in sales. I asked her several questions about the car.
She asked me to call back as she said she had to "lookup" the CarFax
report. I didn't bother calling back as I doubt I would have understood what
she told me about the car anyway. Instead I put my questions in writing
from their ad on Cargurus. (I noted that I had called on the phone but had
difficulty understanding the person who answered). In reply Anastasia (one of the co-owners of this new dealership) replied that I
was "discriminating" against her when I said I couldn't understand her on
the phone and consequently they would not sell a car to me (which is
discriminatory). I would stay away from this business at all cost (unless
you're Russian or Ukrainian).
Aug 20, 2018
Response from current dealership:
Dear Customer! Our company is a family business, we respect our customers, we care about them, we sell cars of good quality and at prices below the market. After selling the car, we still care about our customers. And, in turn, we want respect from our customers. We live in a country where there are a huge number of immigrants, and yes, we do not speak English perfectly. But this does not prevent us from doing our business qualitatively. People who want to buy a good car, cheaper than the market, with warranty service, go to meet us and help us, even if something we say is not entirely clear.
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Jul 16, 2018
Looked at and drove the SL500. Owner was accomodating, friendly, with no
hard sell at all. I passed on the vehicle purely for personal reasons. The car
was exactly what I was looking for and I had no issues with it at all.
Jul 19, 2018
Response from current dealership:
Thank you Tom! I hope next time we can make a deal ;)
Jul 9, 2018
Friendly and knowledgeable about the vehicle and its value. Very sincere
business folks who care about the relationship as well as coming to an
agreement.
Jun 12, 2018
Very friendly. No pressure. Great doing business with Interauto.
May 16, 2018
Good experience. Alex is very competent and very selective about the cars
he offers. He sells a good product at a fair price. I am pleased with my
purchase.
Apr 21, 2018
Great prices, was thoughtful enough to let me know the car had been sold.