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Dealer Reviews

Based on 21 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 4, 2026
Excellent responsiveness and willingness to provide requested data and photos. Jalen was polite, professional and knowledgeable. Deal may be possible but not imminent.
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AJ
Feb 5, 2026
Great experience at this dealership. I spent about 15 mins with financing. Recommend this place.
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Dina
Jan 16, 2026
Sales Man Gee was very helpful and professionally friendly. So are the others very friendly and helpful made me feel I’m important buyer. Highly recommend seller and car dealer
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Oct 30, 2025
Our sales person "G" was very professional and accomodating to my busy schedule. He was knowledgeable and respectful throughout our interaction. I really dread car shopping but G, Nolan the GM and Annette financial specialist made the experience stress free and actually enjoyable so I bought the car!!
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Oct 16, 2025
Good response and communication!
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Marisol
Sep 28, 2025
Contacted me right away good customer service
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Lee
Sep 13, 2025
They Emailed me, I had a few questions about the Vette, but never got a response back to the questions I asked.
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Sep 13, 2025
Response from current dealership:
Hey Lee, hope your weekend is going great! I did some digging into this since we dont ever get these kind of reviews. I see that we tried reaching out to you a couple times but never had a response back. The number you left us was out of service so all of our attempts to contact were via email. I would love to help you get your questions answered as we do still have our Corvette available! My direct line is (505)917-4405  and my email is nolan@abqintegrity.com - Nolan (Sales Manager)
Sunny
Aug 24, 2025
Fast response
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Jun 25, 2025
Awesome. Explained everything well.
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May 29, 2025
Very kind and communicative
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scott
May 23, 2025
Excellent and friendly communication.
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Mar 20, 2025
Good experience. Polite and helpful. I may not purchase this particular car but I would work with this dealer when possible.
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Mar 16, 2025
Nice response
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Yevhen
Feb 10, 2025
Called to apply for a loan. No one answered for a few days. Then they answered and took some more documents. Then silence, I couldn't get through, no one answered. Called today and they said the car was sold. Do not recommend. No punctuality and horrible treatment of customers.
4 of 4 people found this review helpful.
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Oct 8, 2024
Great experience, decided not to move forward with the deal but had nothing to do with the dealer.
1 of 1 people found this review helpful.
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Oct 4, 2024
Winslow Scott has been very informative, understanding, honest, and above all, relatable. He tells you everything you need to know about the vehicle you're interested in. If he does not know, he will find out by any means. I have never felt more comfortable walking into a dealer and talking to a salesmen. I have a good friend who works at a locally large dealer, and it still wasn't as smooth and comfortable as this. I have already recommended those I know to go here and look at their inventory if in need of a vehicle.
1 of 1 people found this review helpful.
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20
Sep 6, 2024
Winslow was great to talk to. Very informative.
1 of 1 people found this review helpful.
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Jul 19, 2024
Awesome salesmen. They keep in contact wonderfully.
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Jul 14, 2024
Pricing is not transparent. Online prices are “discounted” but you end up paying for the discount through several fees other dealers dont charge. For example inspection fees, detailing fees, fees to fill the gas tank, title inspection fees, etc.
13 of 13 people found this review helpful.
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20
Jul 4, 2024
Had the best experience here at Integrity Auto. They really helped me and my family out and got us into a roomy , spacious and luxurious Suv . I'm so glad we came here thanks so much to Vanessa ,Winslow and Brian for making this happen we are greatly appreciated of you couldn't be more happier with our purchase . Thank you all again at Integrity Auto!!!!
1 of 1 people found this review helpful.
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Apr 10, 2024
It was the best.. we did everything over phone and online. we were approved in like 15 minutes and we bought the truck.Nolon and Winslow were great sales people..Please go see them you wont be disapointed
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Mar 8, 2024
I like em, I like em a lot!! They will go out of their way to make you happy in a new to you ride. They have many awesome vehicles there, you should check em out!!
1 of 1 people found this review helpful.
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Amy
Sep 23, 2023
They responded instantly! They have been very helpful.
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20
Jun 29, 2023
Nice staff! Friendly and attentive
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Jeff
May 8, 2023
Slow communication back and worth. Impacted confidence I had in wanting to transact with them. I would sent a text and sometimes not hear back for an entire day. I was still interested in the car but never heard anything back after committing to have. Update: finally got a hold of someone working a deal with me. But once we got to the trade, I never got a figure only to say someone will call you about that value. That was 2 weeks ago
8 of 8 people found this review helpful.
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Apr 26, 2023
Excellent customer service and great prices
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Jan 22, 2023
We were able to negotiate a deal. Winslow made everything very smooth. We were in and out with our new beautiful BMW within about an hour more or less.
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Apr 27, 2022
Integrity worked with me to scructure a good deal for the purchase of the Maverick. Their sales rep Winslow was top notch and really advocated for me during the transaction. All of the staff at the dealership were pleasant, friendly and helpful
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Jason
Apr 18, 2022
Very honest., worth a visit.
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Dec 19, 2021
The team at Integrity is committed to excellence. I really enjoyed working with the sales and finance team to their in house detailer’s. I’d happily purchase another car from them in the future!
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Bj
Nov 12, 2021
Great customer service. Nice sales staff.
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Larry
Feb 7, 2021
Email communication was quick and helpful.
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D
Oct 21, 2020
Awsome customer service, quick to return .essages but car was sold. I would do buisness with them.
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Aug 19, 2020
Responded fast.
0 of 1 people found this review helpful.
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Christina
Jun 11, 2020
They were awesome took care of our needs
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JEFF
Jun 3, 2020
I got an email back from them and I asked them if they could send me a picture. I have yet to get an email with the pictures of the vehicle.
2 of 2 people found this review helpful.
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James
May 27, 2020
The dealer did contact me several times and we chose another vehicle, they were very helpful.
0 of 1 people found this review helpful.
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Apr 25, 2020
Great experiance
0 of 1 people found this review helpful.
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Mar 4, 2020
I got two phone calls from this dealership saying the Ram truck I was interested was available and that I should stop by. I get there only to have them tell me something about how the truck was in a flood and has rust issues and they wouldn't show it to me. Would have saved me a trip just to tell me that over the phone. Oh and this dealership is the most notorious for stupid "fees" that they push you to accept as mandatory. They aren't. Don't fall for it. The only mandatory fees are tax, title, and license. Any "dealer preparation fees" ($1000 at this place) are complete garbage.
13 of 13 people found this review helpful.
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Curtis
Mar 3, 2020
Vehicle was represented fairly, and I was very impressed with Integrity Motors in Albuquerque.
0 of 1 people found this review helpful.
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Rochelle
Jan 27, 2020
Very nice sales person but a little pushey
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Jan 29, 2020
Response from current dealership:
Hello Rochelle,

Thank you for the opportunity and feed back with your review. No excuse’s but it’s been a little slow and it sounds like we let that get the best of us. I hope we have the opportunity to show we are just as aggressive when it comes to taking care of our clients after the sale as well. Happy shopping we hope you find exactly what you’re looking for even if it isn’t from us.
Dec 22, 2019
I did make contact with a representative from the dealership about a particular vehicle. I was happy about that. No other dealer has responded. Unfortunately the vehicle of interest was sold before I could go and see the vehicle in person. But I would be happy to keep searching and working with this dealership.
0 of 1 people found this review helpful.
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Dec 19, 2019
Great service! Felt like a valued customer. Love my Vette! Thank you Nick for the amazing service!
0 of 1 people found this review helpful.
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Dec 17, 2019
Brianna is wonderful. She responded to my questions quickly and provided everything I asked from her. She is a new salesman and she is going to be a real asset to Integrity.
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Luis
Dec 8, 2019
Customer service is beyond helpful
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Nov 23, 2019
Good and fun people
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Jul 19, 2019
a Vanessa called and had an informative conversation and courtesy and helpful. Seriously considering, and thinking of paying a visit to the dealership soon.
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Jun 5, 2019
Prompt, courteous, very helpful and made us feel very welcome. It has been a great experience. Thank you, Vanessa!!
1 of 1 people found this review helpful.
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Jeffrey
May 17, 2019
Excellent. Very professional
1 of 1 people found this review helpful.
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Sandra
Mar 19, 2019
Vanessa was extremely helpful and knowledgeable about the Tesla I test drove. The only downside was that Integrity Auto did not have a full official listing of the vehicle's options (such as FSD) and evidently could not obtain that info from Tesla. I could not make a decision based on that uncertainty.
2 of 2 people found this review helpful.
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Mar 6, 2019
Got back to me in a timely matter
1 of 1 people found this review helpful.
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Ernest
Feb 13, 2019
Emailed Joe at Integrity Auto about 2015 Toyota Highlander asking for more info. He sent me a prompt reply with lots of extra information. I called to talk to him direct about the vehicle and found out that the vehicle had been in an accident w/damage. After further research, decided it was not the vehicle we wanted. I contacted Joe informing him we had found a better unit at another dealer. Joe asked if there was something they could do to still make a deal which I certainly appreciated. Thank you Joe, just wasn't the car we wanted. Will keep you in mind in the future.
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Jan 18, 2019
Vanessa was excellent at providing all the information I needed about the vehicle. Detailed pictures, videos, and reports on the car were given as well as constant communication. Highly recommend Integrity Automotive.
1 of 1 people found this review helpful.
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Dec 13, 2018
Bought the car that they had. Good experience.
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Collin
Dec 3, 2018
I spoke to well experienced person that ansswered my question And well very pleased with services and when the time comes i well use carcurus without a dout.
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CHARLES
Nov 17, 2018
Very friendly, very helpful Vanessa was terrific.
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LindaCarol
Oct 24, 2018
Fabulous sales service. I highly reccommend purchasing a vehicle there.
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Mark
Sep 17, 2018
Great communications.
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Brad Gandhi
Aug 22, 2018
Very responsive, very very Friendly, would definitely recommend them to people!! Will do more business in future. Great Service, great people!
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John C
Aug 20, 2018
We worked with Daniel at the dealership, he was friendly and competent. The dealership did everything they promised they would do in a timely manner. Remember everything is a negotiation when buying a used car.
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Arif
Aug 10, 2018
Great service , great Prices , outstanding
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Aug 5, 2018
Vanessa was helpful and attentive. This car was my second pick. I would refer this dealership to anyone.
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Aug 4, 2018
Nice people, understood my financial position, but unable or unwilling to deal.
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Bear
Aug 1, 2018
Quick and responsive.
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5
Jun 26, 2018
Nice small shop with no hassle style that is nice for a change.
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MOE
Jun 20, 2018
While in the market for a toy. I asked the dealership for the best price. Tge answer was, it's listed at a fair market value. 2 days later they lowered the price 2k.
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Jun 20, 2018
Response from current dealership:
Hello Moejay, First of all thank you for the oppurtunity to earn your business. I reviewed the email thread and found that our vehicle was listed 5k below car gurus instant market value and there wasnt a less expensive comprable vehicle on the market at the time. you asked us to give you our best price and as I stated when we spoke we DO NOT advertise our second best price, however no reasonable offer is declined, and you chose not to make an offer. the best price is a price that leaves both parties feelling satisfied ... and you gave no counter offer for us to try to work with. market values
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Don
Apr 22, 2018
Vanessa made her first sale with me since she recently joined the integrity team. Excellent communication, easy process overall. Highly rated... A+
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5
Apr 15, 2018
Quick response answered all my questions.
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Apr 10, 2018
Very responsive, I’ve yet to make a decision but I know they put in the work in a effort earn my business.
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Armen
Mar 16, 2018
Great service from start to finish. They provided all reports available on the vehicle, including a comprehensive independent inspection report. They made the car buying experience extremely easy and answered all of my questions. The vehicle showed up in the condition it was described and is amazing! Thanks Karen and Joe for the help with this!
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Feb 26, 2018
This dealership was very helpful they contacted me and was willing to work with what I had as a down payment
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Sep 17, 2017
I bought the car I wanted and the dealer was great! We were able to work a verbal agreement over the phone (I live 3 hours away) and they stayed true to it in person. I left with the car that day and was very happy! They have an amazing selection of cars too!
1 of 1 people found this review helpful.
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Chris
May 23, 2017
Great experience! Brian and his team definitely got it together. Thanks again guys
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Tony
May 12, 2017
Working with Justin, Brian, and Pat was a very nice experience. Found the car online, questions were answered timely and when I needed transportation from the airport, Justin offered to pick me up. Overall a great experience in purchasing this vehicle. Appeared this independent dealership had a nice selection of other vehicles to accommodate most needs. I would not have any reservation with my experience thus far to use them again.
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Paul
Apr 18, 2017
Good
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Carlos
Apr 12, 2017
Responsive and helpful
0 of 1 people found this review helpful.
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Charles
Jan 16, 2017
left a msg on answering machine that car was sold
1 of 1 people found this review helpful.
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Miracle
Jan 15, 2017
Excellent did return call and car fax timely
1 of 1 people found this review helpful.
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James
Nov 12, 2016
Awesome people here at integrity
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Karyn
Jan 20, 2016
great
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That guy
Jan 1, 2016
Car was over priced plus had lots of problems under the hood
3 of 3 people found this review helpful.
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40
Dec 31, 2015
I had contacted Orlando about a vehicle, and he and I agreed upon a price -- however when I arrived the next day to purchase the car, he said that he wasn't going to honor the price that he and I had previously agreed upon since someone else was interested in that vehicle. They definitely don't live up to the "Integrity" part of their title...
17 of 17 people found this review helpful.
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Paul
Nov 12, 2015
Very friendly and knowledgeable. They delivered the perfect car and have had great follow-up.
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Sherry
Nov 5, 2015
They were helpful and polite. They gave us a great deal. They stayed late to get the deal finished so we could take the car that day.
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abraham
Mar 11, 2014
Exellent service and helpfull
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Kenda
Oct 26, 2013
Great Car Buying Experience
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Allen
Feb 17, 2013
Slow to get the information. However once they responded communication went well. I worked with Andre. Pleasant experience dealing with him. We were looking at a car for our son. Almost made a deal. At the last moment a dealer that was much closer to us made us a very good deal on a car with lower mileage.
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Robert
Sep 19, 2012
They should change there sign from Integrity Automotive to will do anything to make a deal but then not follow through with what we say
4 of 4 people found this review helpful.
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