Impex Chevrolet GMC

Trey was very knowledgeable and very helpful.

Timely and honest response!

Air Force Veteran here, bought this vehicle because I'm currently raising a family of 11 kids we homeschool and wanted this wagon to take the kids on field trips and adventures. Paid CASH for this van after speaking with employees at IMPEX who said the vehicle passed the 120 point inspection and was ready for delivery, they were cleaning it up as we spoke, would try to have it delivered by weekend send the wire and insurance info ASAP so they can get this great van out to us! Well, Saturday came and went, then said Monday, but didn't get delivered until Wednesday, and it was filthy in and out. Supposedly new shiny tires were on it prior to delivery but were not upon delivery, were even low in pressure.Promised photos/videos prior to delivery weren't taken,the photos listed didn't match, it should have been SHIPPED NOT DRIVEN! Plus adtl 500+ miles unaccounted for! Main door malfunctions,extremely difficult to open/close posing danger.Crack in windshield. Needed oil change,list goes on

I actually ended up purchasing this vehicle. The dealership was exceptionally helpful. Any questions that I had the sales person was able to answer them or find someone who knew the answers.

Good internet communication

Trading for this car was a pleasant experience. We were treated in a professional manner and everyone was helpful.

Expect at least a $1000 mark up from any listed price. They added an $800 transaction fee out of nowhere, plus something called LoJack that i didn't want. They claimed my insurance would love it and it would save me money. False. Not a pleasant experience and a great example of the reason no one likes going to car dealerships and talking to car salesman. if you have a chance to get a car from this place and are traveling, make sure you ask about hidden fees before you make the trip. Expect uncharges galore and find out all the info you can before traveling. The car condition was fine, although it was sold to us with a broken tail light. I felt like we were a commodity at this dealership, which readily admitted to us they only cared about volume sales. I gave two stars instead of one because the tranfer of title went smoothly.

Prompt and professional

Great price, friendly staff. Great selection and easy to make a deal with delivery available.

Very prompt.

Awesome experience

Great response although I didn't purchase a car from them

So far so good

The dealership contacted me, and I was expecting a pushing salesperson. But I found out the salesperson was very professional and courteous, and all my questions were answered.

They responded very nicely. I didn't buy had some schedule problems getting out to buy car. In the delay I found another car. Melvin was very helpful.

Above and beyond customer service.

Very responsive and quick to answer any and all questions!

Excellent response. While I originally had not considered a CX 30, it is now definitely under consideration.

Great working with them!

Poor response. I was asked to submit pictures of my trade in vehicle and told I would hear more about the vehicle I was trying to purchase from them, except they never called back nor did they respond to my message request for status update.

they were amazing, very patient and helpful with me and my situation!!

Nice experience

I was very pleased w/ this dealers speedy response to my inquire. No complaints at all!

Chris, Sam, and Greg were all very helpful and easy to work with. Cornelius is the main reason I’m leaving a review. Instead of having me come directly back to the dealer from the airport (flew in from out of town) he had me take some back roads. See the countryside. Great drive and great visit hearing him share where he grew up. Thanks to the whole team for making the purchase seamless!

Bambi did a great job helping with the description of the vehicle. Very accessible and made an appointment to further discuss truck.

Love the price

The dealer was very quick to respond to my inquiries. The vehicle was exactly as it was described in the ad. The car was clean and ready for a test drive. The staff was friendly and accommodating. I would recommend the dealer to my friends. Even though the vehicle had high mileage, it was in great condition and had been well maintained by the previous owner.

Talked with salesman. Very pleased.

Very unimpressive dealer. Totally unhelpful and border line rude. Basically, they didn't care if you bought the car or not. Them they started the Vehicle posted was gone. It had been replaced with a truck with 2K miles. Seemed very sketchy. Wouldn't buy a key ring there.

Started out to give me a low figure for my trade in. The vehicle they had , had a couple of noises so i decided to not purchase. Attitude of the dealer could have been better.

Terrible. Told me a very high price for vehicle over phone. Then texted me saying they would make me a rocking offer if I came in. I did and they started with a price 2/3rds higher then KBB. After an hour still 25 percent over KBB. Stay away.

I'm rating them a 5 for now. They sold the vehicle I inquired about, but Jamie was SUPER communicative and they went out and found a perfect vehicle. Granted, it is a higher $$ value than I gave as my budget, but they were able to show me pictures and give me details on it which helped convince me to push the budget a little higher. So, good sales people too. I am sure I'm paying a bit of a premium, but in my opinion they've provided such good service so far that it's worth it. Now, the vehicle they found has to be shipped to them, so I don't know yet how the final details will fall together, but so far they're exceeding expectations.

response time was quick the dealer ship kept me up to date on the vehicle I was looking for. very good experience.

Overall great car i was planning on buying but dealership did not want to move on price point. Good experience and great staff/customer service. Thats all i can state.

Quick response and very helpful. Did not purchase because vehicle was advertised as 4 speed auto and turned out to be 6 speed manual. Not interested in manual transmission.

Sold me a modified car with a broken transmission and pcv valve cut and never replaced as well as the throw out bearing broken. On top of all this tried to make me pay for it saying it wasn’t covered under warranty.

It is a great group from owner to salesperson. They bent over backwards to try to accommodate me

Paige responded very quickly and answered all my questions. I went to test drive the Journey and was greeted by Bobby who also was quick to answer questions I had about the car. I did not get the car it was a great car just didn't have some features I wanted.

Fast, friendly, and easy.

Received very welcoming email from Paige wishing to help with my search for an XTS. Have not finalized this function yet, but may in near future.

I ended up buying a new truck, everyone was was very helpful and they really worked together as a team.

Best deal I have ever had on a truck and they even delivered it to me.

This was a great experience. Fast, friendly and very fair. I will come back when I am ready to replace my wife's suv.

truck was not even there they didn't even know anything about the truck

Nice place

Positive marks, sounds like they wanted to deal with me, but slow moving, took too long to get prices.