About Us

Hello, I’m Sam Lutrin, Owner of I-10 Automotive Group. We are a family-owned, pre-owned dealership serving the greater Phoenix area and beyond. I began my automotive career in Tempe in 1989 and opened I-10 Automotive in 2009 after 20 years in the business. After relocating back to the East Valley in 2020, we continue to grow the dealership where I raised my daughter, Katelynn Joy Lutrin, whose strength and spirit remain a daily inspiration. We pride ourselves on integrity, transparency, and a relaxed, family-first culture. We offer no-haggle pricing, easy financing, extended warranty options, and carefully selected vehicles from dry Southwestern climates, typically with one to two owners.

Our Amenities

  • Coffee,Tea,Ice water, popcorn, pretzels, waiting room, arcade, WI_FI shuttle service-airport pick-up

Media

Service Info

Service Hours

Service hours are not available at this time. Please check back later!

Dealer Reviews

Based on 72 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 31, 2026
Salesman (Brandon) said he'd keep me updated on the status of a vehicle I inquired about, but just ended up ghosting me even after I reached out multiple times. Another saleswomen there was cold and rude taking the keys to test drive the vehicle we were applying for in the middle of our application. Won't ever be returning to this dealership!
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Mar 15, 2026
This dealer would not honor the price that was listed on CarGurus. They told me it was just an estimate. When we had negotiated a price, they then did not honor that price. The salesman, Edwin, was great to work with. The manager, Shannon, was not. The email communication with him as unprofessional as his tone was rude and condescending. I would never recommend them to anyone.
1 of 1 people found this review helpful.
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Mar 17, 2026
Response from current dealership:
Caren,  We cannot include tax,title & license in final price. EVERYONE knows that. Plus we can't use Carguru shipping pricing as they don't adjust to rising fuel cost as it is just an estimate. I'm very sad you feel you can't recommend us all the way from Florida.
5
Mar 4, 2026
very helpful good people to deal with thank you
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Lorenzo
Mar 1, 2026
all team is very nice
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william
Feb 25, 2026
This car was not in operating condition when I arrived.
1 of 1 people found this review helpful.
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james
Feb 21, 2026
awsome great people
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Feb 15, 2026
Dealership kept in contact
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Nicolle
Feb 12, 2026
I had a serous inquiry on this vehicle but the person that was helping me was very short in her responses requiring alot of effort for me to get the information needed to make a decision. I ultimately decided not to go through with this.
2 of 2 people found this review helpful.
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Feb 6, 2026
Platform let them get away with false advertising. They say the sale price is 12000 dollars and when you drive all the way across the valley they tell you its 16000 dollars. You have to take mandatory services for 4000 dollars you will never use. Total waste of time sorry never using platform again I will use other platforms to review you and the dealer So fuck off
5 of 5 people found this review helpful.
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Don
Jan 24, 2026
Salesman was very helpful and his information was much appreciated. Still might buy the truck.
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Jan 23, 2026
Cars prices well but over $5k in hidden backend fees Fake advertising. Purposely to lure you in and take advantage of the customer false advertising
4 of 4 people found this review helpful.
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Jan 20, 2026
Overall the experience was good, the only thing I did not like is that they do not check the vehicles for needed maintenance until its time to sell it. I purchased the truck and it needs some items replaced I was told to go back the next day to have them fixed. I do not live near the dealership I live over an hour away, after waiting for my repair I was told they will need to order the part needed. I let them know I cannot drive back up until this Saturday, it just sucks I wasted time and gas for what could have been avoided prior to me purchasing the truck.
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Hilario
Dec 21, 2025
Sales staff was excellent and service
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Gregg
Dec 14, 2025
Great dealership with great folks to work with!
1 of 1 people found this review helpful.
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Nov 24, 2025
Very Informative and quick to answer
1 of 1 people found this review helpful.
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Bruce
Nov 22, 2025
Overpriced vehicle with OUTRAGEOUS dealer add-on. About $2500 of fluff and over the top Doc fees. I will say, my sales contact, Quincy did a good job of communicating with me.
10 of 10 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
Sorry you feel that way. But instead of crying about it and leaving bad review just go purchase elsewhere. Our prices are the best around. Also no fluff anywhere, we provide a service for our customers sorry you can't realize that. Your just looking for something for free and didn't get your way. Boo Hoo! . No big deal, No big loss!!!!
Nov 4, 2025
This dealership was phenomenal! From Sam the owner, Bradley my personal car dude and Stephen the ever so informative and friendly dude in Finance it was an absolute pleasure doing business with them! Thank you Sam and your very personable and professional team I will definitely recommend others to come see you!
1 of 1 people found this review helpful.
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Lance
Oct 28, 2025
Dealer uses 'Come-On' advertised price. Lists attractive Sale Price, too good to be true and it isn't. Inquire and learn they add 'reconditioning charge,' as in charge you for cleaning up and checking the automobile is safe, clean and suitable for sale. Then throw in a charge for paint coating plus a "warranty on all interior and exterior surfaces" which I am certain is nonsense when a claim arises. Why can't dealers cut to the chase, list the car at a fair profitable sale price? Why waste customers time with superfluous add ons to advertised sale price. Disingenuous at the minimum.
14 of 14 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
Our prices are the best around that's what brought you in. The word profit isn't a bad thing.  Your also wrong about the warranty so quit talking about items you know nothing about. Maybe you shouldnt come in expecting everything for free and should quit wasting our time did you ever think of that? We sell 1300 vehicles a year so we must be doing something right!!!!
Oct 23, 2025
Good people
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Camilla
Oct 11, 2025
I didn’t end up purchasing this car. The dealer would not honor the listing price advertised on car gurus. There was a lot of back and forth, but they would not budge to honor the listing price I found here.
15 of 15 people found this review helpful.
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Oct 11, 2025
Very courteous.
1 of 1 people found this review helpful.
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Mathew
Oct 9, 2025
This dealership wanted to add several thousand dollars to the advertised price. Example $999 for "Tri-shield" protection. What's that - a wax job? They also wanted to add $999 for a "safety addurance inspection" - basically they want to charge the customer a grand to make sure the car they are selling you is safe to drive. $800 dollars for "document fees" - this fee DID not cover title transfer - that was a separate charge ($41). The additional charges also did not include sales tax as this was going to be an out of state delivery in which I would need to file all my paperwork myself as well as pay taxes in my state for the vehicle purchase. They also jacked the delivery fee up $200 dollars from what CarGurus stated it would cost to ship. I did not purchase the vehicle because I do not do business with dealerships that advertise one price and then try to to stick the customer whit a bunch of made-up charges to bulk up the profits.
22 of 22 people found this review helpful.
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Oct 8, 2025
The Sales person (she)…responded quickly to my request. The price they wanted for the SUV was much more than I was willing to pay.
3 of 3 people found this review helpful.
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John
Sep 15, 2025
Bought the car
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John
Sep 10, 2025
Went above and beyond to sell a truck
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Kurt
Aug 30, 2025
Was very helpful and took care of all of my questions.
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Aug 27, 2025
terrible experience honestly, called them over the phone they told me the truck would be no more than 24,000$ out the door, then when i got there i drove over an hour and they knew i lived far, i test drove the car and went to go talk numbers and they threw in 2 random fees one of them which is an inspection fee whoch should already be in the price and not on the customer, they tried saying 27,500$ out the door and i haggled it down to 25,800$ but still they couldnt go lower than that and then tells us to leave and drive safe with no apologies for the inconvenience of us wasting our time even though they told us before hand what the price would be
20 of 20 people found this review helpful.
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Aug 11, 2025
Howie was nice enough. But these dealer add in fees are not right. Cars advertised price was 24,000. Added a little over 6 grand in insane market-ups. Totaling: 30,539.00 When my wife heard this she said: “cut it” As I’m well aware of now. - they were trying too make a quick buck.
27 of 27 people found this review helpful.
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Aug 13, 2025
Response from current dealership:
Mikey, I'm so happy you thought Howie was nice enough, that is so kind of you. The reason you called on my vehicle from many states away, is you can't find one closer for a better price!!!! Every dealer has optional add ons you can purchase such as warranties, gap, paint protection its ok to decline.Were sorry not sorry we try and make PROFIT after all that is why we're in business isn't it? We ship 6-8 vehicles a week out of state so I know were doing something right. I'm sorry you couldn't afford this vehicle but no reason to leave a bad review. I hope it made you and your wife feel better.
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Aug 7, 2025
Great communication always keeping me updated
1 of 1 people found this review helpful.
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Jul 26, 2025
Friendly knowledgeable staff. Very personable and make the buying process easy. I would definitely recommend.
1 of 1 people found this review helpful.
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Jul 18, 2025
Dealer was very polite and helpful even though we didn’t make a deal. I appreciate the help however.
1 of 1 people found this review helpful.
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Jul 9, 2025
Edwin video called me from Gilbert, AZ (I live in Texas) and showed me every square inch of the car. Folded the seats down for me because I asked about the room with the seats down. He was perfect with his communication. And the deal on the car is great too. Waiting to see how long shipping the car will take.
4 of 4 people found this review helpful.
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Jun 20, 2025
Very professional!
2 of 2 people found this review helpful.
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Jun 10, 2025
Dealer was very friendly and worked with me and my monthly budgets.
1 of 1 people found this review helpful.
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paul
May 27, 2025
Responded quickly
1 of 1 people found this review helpful.
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Carlos
May 24, 2025
Great service and communication . Very accessible and helpful .
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May 24, 2025
good communication and sales person was able to answer my questions and not be pushy or pressuring to buy the car which was nice and even sent me a video of the car:-)
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May 18, 2025
I called on this truck because it was listed as a green Harley Davidson edition. I have never seen one so I called them about it, when they called me back I learned it was a green king ranch. They did send me a video walk around and I noticed it wasn't highly optioned like I am looking for they asked what options I wanted and after telling them, they tried to tell me that the parking assist wasn't a common option and would be hard to find. That is not the case over 50% of the trucks I look at have it, so I wasn't very trusting of them after that.
6 of 6 people found this review helpful.
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May 17, 2025
Finance manager Patrick was great and did everything he could to get me in the Cadillac. Unfortunately, I wasn't able to purchase the vehicle.
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May 9, 2025
Sold the car out from under me. Not sure why the Carlot would offer me to test drive it. If you already had it sold to someone else.
9 of 9 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
First come first serve unless you leave a deposit. We're here to sell cars and you refused to leave a deposit which means the car is still for sale. Sorry you lost out on this one.
Ryan
May 7, 2025
They send a generic email. They didn’t even respond until a week later when the vehicle had sold.
7 of 7 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
Sorry you don't agree with our emails? Also sorry it took so long to get back with you. When you called into the store did you reach anyone?
May 2, 2025
Nice people to deal with. Recommended to buy from them.
1 of 2 people found this review helpful.
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Apr 23, 2025
Excellent.
1 of 1 people found this review helpful.
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R
Apr 19, 2025
polite and informative
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Apr 11, 2025
Great group of guys that worked with me for a good deal!
1 of 1 people found this review helpful.
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Apr 10, 2025
Excellent in corresponding with us.
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Apr 9, 2025
I wanted to get qualified for financing before going down there... but they couldn't guarantee that
3 of 3 people found this review helpful.
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STEPHANIE
Mar 22, 2025
Immediate follow up and prompt responses to questions
1 of 1 people found this review helpful.
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Mar 22, 2025
The carfax has this car at over 48k in miles via service reporting and the dealer says it only has 27k in miles what kind of a scam are they running turning back odometers is no joke…. Radio silence when called out the discrepancy must be more honest places to buy a car.
18 of 18 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
Sorry for the mistake sometimes we're only human. Vehicle does have original miles on it as you can plainly see. Can't turn back digital ODO be real!!
Feb 25, 2025
spoke to someone told me they were working on financing them crickets..
10 of 10 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
What????? Who are you??? What kind of english is this???
Feb 19, 2025
Kool they tried to help me out
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Feb 19, 2025
Very attentive but not agreeable to price negotiation.
5 of 5 people found this review helpful.
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Feb 16, 2025
Very good responses with this company
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James
Jan 23, 2025
Edwin did an excellent job representing the car and we finalized our purchase.
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Jan 23, 2025
I’m in Leesburg Ga, the car in AZ, so I asked what if I get the car and for some reason something wrong with it and they told me that they will send pictures before I get car, salesperson sent pictures that I couldn’t make out it was. So I told them I was not interested.
7 of 7 people found this review helpful.
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Nov 22, 2025
Response from current dealership:
What did you just say????
Jan 17, 2025
Replied promptly to my inquiry. Unfortunately unable to agree on price.
1 of 1 people found this review helpful.
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Jan 13, 2025
Very satisfied.
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Jean
Jan 12, 2025
They did a great job of staying on contact with me as other cars became available.
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Keena
Jan 11, 2025
Very helpful
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Dec 29, 2024
So far so good. Vehicle in the shop for inspection. Asked for pics and information. representative expected the vehicle out of the shop after the first of the year.
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Dec 12, 2024
Very nice and easy to talk with, his knowledge and unstoppable force of what he knew what I want,
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Dec 5, 2024
Courteous!
1 of 1 people found this review helpful.
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Nov 26, 2024
Anthony was really excited about the possibility of making a sale, which to me is very good behavior for someone in sales. He was persistent but not pushy. The vehicle he presented was as close to what I'm looking to purchase. They're high on the list when it comes time for me to make my final decision on a vehicle.
1 of 1 people found this review helpful.
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Oct 28, 2024
Very helpful sales person.
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jesus
Sep 22, 2024
Dealer returned my call and stated yes car was available. I made an appointment for the evening. We'll the vehicle was sold by another salesman and hence I went to another dealer and purchased a new car. No worries. Friends is friends, family is family and business is business...
8 of 8 people found this review helpful.
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Sep 23, 2024
Response from current dealership:
Well it sounds like to me you waited to long, sorry to hear that. Sounds like you have hard feelings, none I my side. Were excited you purchased a car elsewhere hope it all works out. Were in the business to sell cars on a first come first serve basis sorry you missed out!!!!!
Sep 11, 2024
I bought this car. Staff was responsive. Michael Heller in sales was particularly helpful.
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Sep 1, 2024
Fast response, nice follow up from staff
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Jul 23, 2024
Was very helpful explained every thing till I understood, very one there was very welcoming treated me like family I was very blessed to have done business with them.
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Jul 15, 2024
They were very helpful with providing information.
2 of 2 people found this review helpful.
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Dana
Jun 19, 2024
Really nice and understanding. Quickly responded!
1 of 1 people found this review helpful.
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Jun 15, 2024
Fantastic!! Honored the quote, held the vehicle for a week for funds to be available. Picked up easily non harassing over pushing for upgrades
3 of 3 people found this review helpful.
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May 7, 2024
Dealer had the car available, sales lady was polite and eager to help.
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Mar 22, 2024
Amazing people!
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Mar 9, 2024
Dealer was great. Responded quickly and stayed in contact. Very helpful. Very pleased with my purchase.
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Dec 3, 2023
great. She was helpful in a timely manner.
1 of 1 people found this review helpful.
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Nov 22, 2023
Responds quickly and was able to answer my questions!
2 of 2 people found this review helpful.
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Nov 11, 2023
They were great
1 of 1 people found this review helpful.
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Joseph
Oct 30, 2023
Very pleasing.
2 of 2 people found this review helpful.
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Sep 18, 2023
Great sales rep very personable & knowledgeable about the car.
3 of 3 people found this review helpful.
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Sep 9, 2023
They at least returned and made contact with me.
2 of 2 people found this review helpful.
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Mar 8, 2023
BEWARE! Their idea of making a great deal is to bully until you hand over a cashiers check and sign. No respect for my concerns and wanting to wait until morning. I was pressured and bullied to go to the bank and get a cashiers check, Brian insisted I ride to the bank with their employee after I again stated I needed to wait until morning to see what my paycheck is. I'm already distraut over my mom passing and they did not give a darn. Then 30 minutes after signing, I told them I changed my mind and don't want the car. They offered me no documents, just took my check, said sign here, and sent me on my way. They refused to hand back my cashiers check. Now I am out $2,200. I cannot afford to just tip them and that $2200 wiped out my bank account. They also LIE, swore they cut me a deal, but the price never changed. I wonder how they sleep at night after cheating people. My bad for not reading their reviews before I got sucker-punched. I learned the hard way.
24 of 24 people found this review helpful.
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Mar 20, 2023
Response from current dealership:
This lady who is over the legal  age of 18 I think she is really 55 went to her bank and got a cashiers check for the full amount and I can assure everyone we didn't hold her hostage. Notice she uses her mom to play the feel sorry for me card instead of just admitting she had buyers remorse. She also states we refused to give her her down payment back, this also is a stone cold lie. We did but had to wait until the next to make %100 sure the cashiers check went through. We have copies of the refund in full to prove it. Also if it wiped out her bank account why did she buy the vehicle in the fi
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Joe
Feb 4, 2023
Two reps tried to help me I have a specialty vehicle I'm looking for which limits my only issue was the huge requirement down payment. My credit was a factor and the sales guy who assisted me last probably didn't want to waste any time on me without 3000 to put down. Shame because they had the right price. There's a car out there for me and I'll find it.
12 of 13 people found this review helpful.
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Jan 28, 2023
Steven is very professional and has great knowledge of cars. I was very impressed.
6 of 6 people found this review helpful.
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izet
Jan 25, 2023
Good seller
4 of 4 people found this review helpful.
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Oct 27, 2022
Responded quick and was nice
4 of 4 people found this review helpful.
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Gene
Oct 27, 2022
They were very professional and helpful.
4 of 4 people found this review helpful.
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Aug 14, 2022
Pretty fast transaction.
3 of 3 people found this review helpful.
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Aug 6, 2022
Kaleb got back to me and worked to answer my questions. Very responsive!
2 of 2 people found this review helpful.
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Tonya
Jun 18, 2022
I called them explained my situation even my credit score, they told me that don't I by credit score they go by peoples story and to come in and I would be driving home in a car That was not true at all they said I needed a big down payment or a co signer needless to say I did not drive out in a car just wasted my time and gas to get that answer and the price of gas now is a
16 of 17 people found this review helpful.
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May 28, 2022
No pressure and they did not have the feeling of a typical dealership, in a good way. Did not find the car for me but would seriously consider purchasing from them if I was able to find the right vehicle.
2 of 2 people found this review helpful.
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CJ
Mar 30, 2022
Gina is outstanding! Bryan and Part were also easy to work with
3 of 3 people found this review helpful.
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Gavin
Jan 15, 2022
Mr, Charlton contacted me promptly, was friendly, not pushy. He did the best he could I believe.
1 of 1 people found this review helpful.
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Jan 14, 2022
WOWSER onthe service and smooth experience at I-10 Premier Auto sales !! Everyone was patient, sincere & Professional so the process couldn't have gone Better. And the car, a Very clean Sentra, has been Wonderful(!!), Very impressed by Them, You will be too -B Well.
2 of 2 people found this review helpful.
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Nov 27, 2021
Offered a $500 discount and subtracted 1 dealer fee.Then lowered the price for everyone by $500 and added in another fee.Just another dealer shuffling money around but no real change for the better.
19 of 19 people found this review helpful.
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Nov 25, 2021
Response was almost immediately
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Sep 10, 2021
Very nice person a spoke with or text from the old school indeed
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Sep 6, 2021
Nice helpful staff
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Played!
Jul 26, 2021
One word to describe this dealership is SHADY, me and my wife came in to close the deal on an escalade obviously prior to coming in I called Jerry and set a time of 10am, he said great I'll see you then, we got tied up doing something and made it at 2pm, we get there, get seated and tell Jerry we came for the vehicle 1 hour waiting, and they tell us the vehicle was just sold to another couple that was there when we arrived, turns out they negotiating with them while they made us wait without saying a word, the sales manager was the rudest, not professional at all, bottom line beware of these people it seems like they treat business as bidding war when it comes to buying a car, there ad says car sales not car auction just saying... to bad there's no option for a negative star....
20 of 21 people found this review helpful.
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Paul
Jul 21, 2021
Treated me nicely.
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May 25, 2021
They contacted me immediately
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Michelle
Apr 29, 2021
They reached out to me. But they are on other side of town and I have not had a chance to go look at truck
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Apr 29, 2021
was good. seller asked me to make an offer. dealer said no. we agreed to disagree.
2 of 2 people found this review helpful.
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Jon
Apr 28, 2021
Wouldn't budge on on price at all and failed to show a breakdown of the requested out the door costs/fees.
13 of 14 people found this review helpful.
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Brent
Apr 27, 2021
Fast easy fair priced. Great experience.
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Apr 10, 2021
All it took was one call for this 2013 GL450 and Jerry and his team got to work fast on my deal.By the time I got to the dealership financing was already prepared for me, they also accepted my trade. I was in and out sitting pretty in my new GL450. Showroom is a must see, not like your average dealership, more like a private showing & very family friendly with lots of entertainment. Jerry and his team are well experienced in the business, I did not feel rushed or pressured, they remained transparent through out the whole process. Definitely will be a repeat buyer to I-10 Premier Auto Sales.
1 of 1 people found this review helpful.
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Mar 15, 2021
When I got there, they told me that the vehicle I wanted had been sold, but the did have this other one there that was of course more expensive. They did let me take it out by myself, which I thought was cool, but once I said that the seats bothered my back, it was: see ya later!
5 of 5 people found this review helpful.
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Feb 2, 2021
Great car
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Richard
Dec 8, 2020
Started out really well,,,,you know best friends like treatment. In the end, it was a disaster. I didn't want to buy a car with 17-year-old tires so they stopped talking and relisted it for a higher amount, And never did give me the total price with their add ons. Bought the same car from another dealer without add ons and new tires.... and great treatment.
10 of 10 people found this review helpful.
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Laney
Dec 2, 2020
Horrible. After I explained to Darlene what would be on my credit report, she sent me an email saying “100% we can get you financing.” Ok great! So I fill out the application and then she responds back with some clarifying questions, and then nothing..... I even emailed her back a few days later asking for an update and she never responded. Will not go back there.
10 of 10 people found this review helpful.
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Brett
Nov 9, 2020
Nice, informative. Followed up with my questions.
1 of 1 people found this review helpful.
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Oct 14, 2020
Overall very good experience. Very nice and respectful. Hal is a cool guy. Thank you again. I couldn't be happier.
1 of 1 people found this review helpful.
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Jan
Oct 10, 2020
Dealer contacted us immediately and was most helpful with giving us details
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Sep 8, 2020
Good
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Kathy
Aug 15, 2020
Great response
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Aug 2, 2020
Glenn contacted me immediately and communicated with me through the whole car buying process. There facility was indoors which made big difference in the Arizona heat. They went above and beyond to make sure the car buying process was easy and simple. I would recommend this dealership to anyone. Great experience thank you I-10 premier auto.
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Jul 21, 2020
Glenn K was great. He is working with is now and keeping an eye out for the car we are looking for. I would definitely recommend others to him. He was very laid-back and no high pressure. He listened to what we were looking for and didn't try to shoehorn us into a vehicle we weren't interested in. Thanks Glenn... You Rock!!!
1 of 1 people found this review helpful.
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Jul 21, 2020
Great and fast
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Jul 21, 2020
I-10 responded right away to my request. Unfortunately I was unable to make the purchase.
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20
Jun 26, 2020
Good people. Good experience
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20
Jun 16, 2020
They have contacted me but price of tires too high with too many miles so I am still looking
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Jazmina
Jun 13, 2020
Had a great experience at the dealership, the guys were great, Doug was very helpful, & I’m very satisfied with my vehicle !
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Kriston
Jun 8, 2020
Professional
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patrick
May 31, 2020
Gerry, Mike and Andre are a great group of men that assured our purchase was right from start to finish. While the sale took a bit of time, Mike kept us informed of the process the entire time through text and phone calls. Overall, the car was exactly what my daughter wanted and we are pleased with the sale.
2 of 2 people found this review helpful.
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Apr 30, 2020
So awesome can't say enough . Ended up buying 2 cars .
1 of 1 people found this review helpful.
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Apr 25, 2020
We spoke with Joe. Very helpful and professional. No pressure sales.
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Tyler
Apr 23, 2020
Awesome people, fast and friendly, very easy to work with, great pricing! Best dealership I’ve ever been to!
1 of 1 people found this review helpful.
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Apr 8, 2020
The guys are great and very friendly. No pressure and they let you test drive the car by yourself.
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Mar 23, 2020
These guys are incredible when it comes to customer service. Nice selection and down to earth. Nice selection as well.
1 of 1 people found this review helpful.
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Mar 5, 2020
Quick response
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Feb 26, 2020
Lance was very professional and did everything he could to meet my criteria and he did it with flying colors and quick. No pressure. Very satisfied with the car I purchased from I-10 Premier Auto Sales.
1 of 1 people found this review helpful.
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Mark
Feb 26, 2020
Very helpful, very knowledgeable people. Not high pressure at all. Would recommend them to anyone interested in a quality used car or pickup.
1 of 1 people found this review helpful.
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Feb 8, 2020
Everybody there will work on getting you the best deal possible Michael and Doug #Rockstars
1 of 1 people found this review helpful.
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Jan 7, 2020
They were great. Recommend you go with payment set up as searching for a lender can take some time.
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Jan 7, 2020
Very nice person
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Dec 14, 2019
Vehicle was in good shape, salesman Doug was good, just not flexible on price and purchased a different vehicle at a different dealership with a better deal
2 of 2 people found this review helpful.
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Dec 8, 2019
I contacted sever differnt places about several differnt cars. The only person to get back to me was SPENCER .. thanks man appreciated.
2 of 2 people found this review helpful.
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Nov 16, 2019
This dealer sources a variety of nice used vehicles, puts them thru a safety and mechanical inspection, and sells at a fair price. We worked with Rich Charlton and the experience from start to finish was relaxing and never pushy. We found a great car for our son, and received an impressive warranty on the engine and drivetrain not typically offered by most (other) Used Car Dealers. I would highly recommend this dealership if you are in the market for a clean, late-model used vehicle!
1 of 2 people found this review helpful.
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Ray
Nov 8, 2019
Very courteous and helpful. A few minor cosmetic and electric issues to still to be resolved, but overall am happy with deal. Vehicle appearance and performance are excellent.
1 of 1 people found this review helpful.
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Dan
Nov 4, 2019
Dealer answered all my questions and responded back to me immediately
1 of 1 people found this review helpful.
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Jose
Oct 26, 2019
The owner was super polite and helpful would recommend this dealership
1 of 1 people found this review helpful.
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Burt
Oct 26, 2019
Purchasing a used vehicle on line from an unknown source in a strange city is a roll of the dice to be sure. I've been searching for a used 2005 PT Cruiser for the last 2 yrs & came across what I felt was my perfect one. I emailed the dealer requesting more info. I had specific requirements & only wanted a top of the line vehicle. Within a few mins I rec'd a call from Mike & had a nice conversation. I told him exactly what I was looking for & he reassured me this vehicle met all my requirements. We agreed on a "Price Out The Door' if it did meet all my expectations. Set up a date for a test drive. Drove to Phoenix not really knowing what to expect. Upon arrival, I was impressed with the Agency & staff. Very clean & professional. Vehicle was everything Mike said it was. A real creampuff. Only took a short test drive to seal the deal. They honored the previously agreed price & the deal was done.
2 of 2 people found this review helpful.
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Scott
Sep 5, 2019
Very good service. Thank you.
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Aug 31, 2019
He did call me back and was professional however we could not come to an agreement on the deal that would be fair to both parties.
2 of 2 people found this review helpful.
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Marsha
Aug 25, 2019
Nicole is wonderful she is with me every step of the way
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Aug 20, 2019
Great!
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Tim
Aug 13, 2019
Very helpful , nice, and quick to respond.
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Linda
Aug 10, 2019
We onky communicated by email. The rep was quick to respond. I didnt go see the car. I found one with fewer miles.
1 of 1 people found this review helpful.
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Jose
Aug 7, 2019
Good experience. Helpful, quick and fast
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PATRICIA Jacobsen
Jul 31, 2019
The people down here are AWESOME
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Chris
Jul 23, 2019
Contacted dealer late in the evening, received a text reply within a minute. Lined up a test drive and immediately felt at ease. Jerry was so cool to work with and a genuine person. We test drove the car, sat down and bought the car with no pressure or regret. The entire process took about two hours and my wife and I drove away with a great car at a very fair price. This dealership is like a hidden gem among giant dealerships with drone robots programmed to sell. It's the personal touch, respect and attentiveness that will have us back for our next vehicle purchase.
1 of 1 people found this review helpful.
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Tracy
Jul 21, 2019
Dealer Rep reached out in a timely manner and yet gave us time and space to work at our place...not pushy or over the top with pressure.
1 of 1 people found this review helpful.
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Robert
Jul 18, 2019
Grate cars very clean will buy from them again thanks
1 of 1 people found this review helpful.
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Linda
Jul 17, 2019
Best dealership in Phoenix area! Everyone was polite and friendly, we bought the van!
2 of 2 people found this review helpful.
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Jul 15, 2019
Quick and easy
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Tim
Jul 3, 2019
They were professional and courteous. We did not buy the car because precious owner smoked in the car leaving a strong smoking odor.
1 of 2 people found this review helpful.
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Michelle
May 30, 2019
Not one complaint. They were fantastic!
1 of 2 people found this review helpful.
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May 11, 2019
Pretty good,Jerry was nice enough, test drove a car that I would have bought... one problem.. went in to see a $6500 car turned out to be almost $8900 out the door?
15 of 15 people found this review helpful.
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Apr 5, 2019
Jerry was very helpful and friendly he did everything he could to close the deal.
0 of 1 people found this review helpful.
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Apr 3, 2019
Very fast
0 of 1 people found this review helpful.
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Sylvia
Mar 25, 2019
Came to check out a car and set up an appointment car...only to find out that the owner's wife was using the car I was there to see as a daily. Not happy. Nice dealership, relatively nice sales people but this situation wasn't great.
6 of 7 people found this review helpful.
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Mar 8, 2019
Nice selection of trucks, found one we loved. Deal was good to go, come in and bring in my old van and drive away with the truck. Quickly pulled an extensive stereo out of my van and headed over. Well something changed and the deal we had wouldn't work now, payment went up 130 a month. Wasted time, and I never woulda undid all my stereo work if I hadn't been told it was a solid deal. Sal was pleasant to work with though.
3 of 3 people found this review helpful.
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Lorelei
Mar 8, 2019
Mike at I10 was extremely curtious.....thank you
2 of 2 people found this review helpful.
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Lauren
Feb 18, 2019
Bought this car ! Ron was very helpful
2 of 2 people found this review helpful.
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Prakash
Jan 21, 2019
Fast and friendly communication
1 of 1 people found this review helpful.
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Tawni
Nov 2, 2018
From start to finish my experience with I-10 Auto Sales was Awesome! Nicole and all the staff were very nice and they still continue to help with any questions or concerns I have about my car. Thank you!
1 of 1 people found this review helpful.
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Oct 30, 2018
I had seen this dealership on my way to and from on the freeway. I was happy to find a car I've wanted for 13 years! I found the car via CarGurus.com. Jerry was my sales person and he was phenomenal! I felt like I was hanging out with a friend. I had a hefty down payment, due to trying to re-establish my credit after a serious back injury. Jerry was very patient as I had to move money around to be able to purchase the vehicle. I am happy to say that my experience at I-10 Auto Sales was a great one! I like that they're a local small business and I appreciated the family-like atmosphere and relaxed environment. They have tons of used cards under $10K, a great place to purchase a well taken-care of used vehicle. Robert in finance was super cool too. Things happen in life that we cannot prepare or expect and I felt like I was treat with dignity, grace and I received 5-star customer service. Thank you Jerry and Robert and hank you I-10 Premier Auto Sales team!
2 of 2 people found this review helpful.
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Oct 14, 2018
Salesman was very easy to deal with and my our car shop as less stressful as possible.
1 of 1 people found this review helpful.
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Sep 27, 2018
Salesman was pleasant and efficient. Manager and owner were fun. The truck sold itself for our purpose. Did not appreciate the hard-sell for the extended warranty after a polite "no thank you" x3, I had to be direct and rude.
5 of 7 people found this review helpful.
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Linda
Jul 5, 2018
Probably the best car dealership I have ever worked with over the past four decades. Need I say more?
2 of 2 people found this review helpful.
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Manny
Jun 28, 2018
Very good customer service, the process was very quick and easy.
1 of 1 people found this review helpful.
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Gianfranco
Jun 23, 2018
Dealer responded very quickly. Appointment scheduled for Saturday the 23rd. Very kind and corteous!
3 of 3 people found this review helpful.
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May 10, 2018
Made an offer was told to come in an test drive.
2 of 2 people found this review helpful.
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Apr 24, 2018
good experience
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robb
Apr 24, 2018
Yes they got back to me quick. But I found a another van ...
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Rick
Apr 3, 2018
These guys were responsive and very friendly.
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Mike
Mar 26, 2018
They were quick to sell me a SUV but havent fulfilled 1 of the 2 items that was part of the agreement and that was almost 2 months ago-they cant even call me and tell me anything I call them and I still get the run around-I wont be back !
12 of 13 people found this review helpful.
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Dez
Mar 19, 2018
Nice people. I test drove two cars here and they were really nice, courteous and helpful. I didn't buy the 2004 XTerra nor 2006 XTerra -- through no fault of theirs --but I appreciated their time and professionalism.
1 of 1 people found this review helpful.
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Larry quick
Feb 5, 2018
Amazing service and equally high quality stock. They were kind and patient enough to find the answer to my odd inquiries (final drive ratio) professionally. Unfortunately it wasn't the truck for me, but I would Deffinately buy here if they do.
2 of 2 people found this review helpful.
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Jan 31, 2018
Overall OK. they were a little high in price and a little low on our trade, but they were professional and the Jeep was in good repair as advertised. We were not able to make a deal but they did follow up with us and made a good effort.
2 of 2 people found this review helpful.
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Jan 23, 2018
They were very responsive and great followup
0 of 1 people found this review helpful.
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Patricia
Dec 28, 2017
The are awesome..
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Dec 29, 2017
Response from current dealership:
Thank you so much. it was a pleasure doing business with you.

Sam
Michael
Dec 6, 2017
Started good, bit eric never called back after we gave him the information he requested to see if they could get us in the hummer. Poor follow up at the least.
4 of 4 people found this review helpful.
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Dec 29, 2017
Response from current dealership:
Hello Mike, we are very sorry you feel this way but we did everything in our power to make the numbers work as we do like to try and make each and every deal that comes through the door. I am truly sorry for the bad communication on our part.

Sam
Apr 30, 2017
Great
2 of 2 people found this review helpful.
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Dec 7, 2017
Response from current dealership:
Thank you!
Apr 27, 2017
Unable to finance, which did not surprise me. But very pleasant
1 of 4 people found this review helpful.
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Dec 7, 2017
Response from current dealership:
Thanks for the review! Sorry we were unable to help in this instance but we certainly do appreciate the chance to try and we hope to help in the future!
roger
Apr 1, 2017
truck was not in the shape I was led to believe . I felt I was lied to. after that I could no longer the salesman.
6 of 8 people found this review helpful.
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Apr 27, 2017
Response from current dealership:
Roger we looked back at our records and we never show you as a previous customer. I'm sorry the truck wasn't what you expected , as we can't sell a vehicle to everyone who comes through the door. What you may not think is a nice vehicle someone else may love. I think for you to leave this review because you did not like one of my vehicles is out of line. I'm sorry you think you were lied to and if you have a problem with one of my employees, but in the future my phone is always on feel free to call me as I will resolve any issue you may have. Thanks and have a blessed day.

Sam
Jim
Mar 13, 2017
Went well, super helpful and nice place. I didn't haggle at all just went with the list price, so maybe that's why it seemed seamless.
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Apr 27, 2017
Response from current dealership:
Thank you so much Jim in was a pleasure.
Beth
Feb 26, 2017
The salesman was responsive and helpful with my inquiries.
1 of 1 people found this review helpful.
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Apr 27, 2017
Response from current dealership:
Thank you for then kind review.
20
Feb 20, 2017
Courteous and responsive. Got back to me right away. Answered all my questions and was very willing and able to set appointment for vehicle to be shown.
3 of 3 people found this review helpful.
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Apr 27, 2017
Response from current dealership:
We pride ourselves on a prompt response.  Thank you
David
Dec 17, 2016
Drove car. Sales rep nice. Did not buy
1 of 2 people found this review helpful.
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Dec 7, 2017
Response from current dealership:
Good luck with your search and maybe we can be of assistance in the future!
Glynis
Nov 28, 2016
Yes they did immediately , Sean was incredibly helpful, excellent company to do business with !
2 of 2 people found this review helpful.
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Nov 30, 2016
Response from current dealership:
Thank you for the positive feedback.
t
Nov 27, 2016
I have never had a more relaxed honest and up front car buying experience. Sam made me feel right at home and never felt like I was being taken advantage of. top notch popcorn, comfortable waiting area, and an awesomely clean indoor showroom floor. I would highly recommend trying these guys for your next used car purchase. thank you I10 premier
1 of 1 people found this review helpful.
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Nov 30, 2016
Response from current dealership:
I'm not sure who T is but thank you for the positive feedback. We appreciate your business..
85
Nov 27, 2016
They responded and answered my questions.
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Apr 27, 2017
Response from current dealership:
Were glad we could be of help. Thanks...
Bryan
Nov 25, 2016
Excellent service. I would whole heartedly buy from them again.
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Nov 27, 2016
Response from current dealership:
Thank you so mush we really appreciate your business.

Sam
Branon
Oct 4, 2016
They got back to me very prompt awnswerd all my questions sent over all info I asked for
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Apr 27, 2017
Response from current dealership:
Were glad we answered all your questions. thanks
Khalif
Sep 29, 2016
Very honest greattach guy had clean car @ competitive prices
Is this review helpful? Yes | No
Nov 27, 2016
Response from current dealership:
Thank you.
Sep 7, 2016
They called, emailed, and texted will probably stop by there today after I see the other car today. I hopeful I can get a biggervcar.
1 of 1 people found this review helpful.
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Apr 27, 2017
Response from current dealership:
We look forward to helping you with all your automotive needs.
Brice
Aug 23, 2016
The minute I mentioned I had bad credit they owner wouldnt make eye contact and was pretty rude. Left immediately knowing there was no way they would work with me. Bought a vehicle with 33.000 mi somewhere else.
5 of 6 people found this review helpful.
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Apr 27, 2017
Response from current dealership:
Flat out not telling the truth.. Glad you were able to find another vehicle.
Bonnie
Aug 21, 2016
Dealer contacted me within an hour and was very nice.
Is this review helpful? Yes | No
Apr 27, 2017
Response from current dealership:
Thank you for the kind review...
John
Aug 17, 2016
Great...friendly and helpful...good work-around skills.
Is this review helpful? Yes | No
Nov 27, 2016
Response from current dealership:
Thank you for the kind response.
Lee
Jul 15, 2016
Great experience good service did not buy but the were great
Is this review helpful? Yes | No
Dec 13, 2017
Response from current dealership:
Thanks for the great review and hopefully, we can help in the future!
Jody
Apr 23, 2016
Didn't bother sending me car fax report as promised. Hummm wonder if he'll give me the same excuse as, "Oh that's an easy fix and this is an easy fix."
4 of 4 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
I'm sorry you didn't get a car fax report. We have reports on every single vehicle in inventory. We our a huge supporter of car fax. We NEVER have to make excuses for our inventory! i feel we have the nicest cars under 10k in town. Please give us a shot.
Monique
Apr 20, 2016
Awesome service! The gentlemen there were professional but so so friendly! The owner was awesome and did everything he could to get me into the car I wanted with affordable payments! I even received an additional 2 year extended warranty! I already recommended their dealership to several friends and even my sister! Highly recommend!
1 of 2 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
It was a pleasure doing business with you. thank you for the kind words.

Sam
Jack
Feb 10, 2016
Good
0 of 1 people found this review helpful.
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Apr 27, 2017
Response from current dealership:
Good is good.
Helen
Feb 8, 2016
Not good they sold the car after making a deal and I told them I would be there on a day
1 of 2 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
This is a false statement. Customer wanted to purchase a car but refused to leave & 300.00 deposit which is our policy if you want us to hold a car for you. cust chose not to leave deposit so we sold it. Deposit is to protect both parties.
Mike
Jan 26, 2016
Knowledgeable and straight with the customer
1 of 1 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
Thank you.
Lois
Jan 26, 2016
Sean is great. Very easy going and friendly. He made my car buying experience a very pleasant one and I love my car!
Is this review helpful? Yes | No
Nov 27, 2016
Response from current dealership:
Awesome to hear!
Dec 19, 2015
Dealer responded very quickly, but I never went to see the car because the service history was incomplete.
1 of 1 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
We have since added a car fax report to every car with complete service history.
Dec 18, 2015
Good! Answered all questions.
Is this review helpful? Yes | No
Nov 27, 2016
Response from current dealership:
Please let us know if we can further help you in the future.
SHERRY
Oct 10, 2015
No pressure shopping, the most enjoyable car shopping experience I have ever had.
1 of 1 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
Thanks sherry we appreciate you and the kind words.
Dave
Aug 16, 2015
Devin and Sam were very easy to deal with. Nice cars and I got a really well cared for 2006 Montero. Thanks for the experience!
1 of 1 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
Thank you were glad we could be of help.
stephen
Aug 3, 2015
Devin from Fast an Furious was a person that made he feel like I can walk away with a great deal and truly went above an beyond my expectations.
1 of 1 people found this review helpful.
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Rickilyn
Jun 1, 2015
We had an awesome experience!! These guys were extremely helpful and professional!
1 of 1 people found this review helpful.
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Nov 27, 2016
Response from current dealership:
Thanks Rick, glad to hear we could help.