Hunter Hyundai

Quick response, very helpful, couldn’t ask for anymore!

The salesperson I dealt with, and I’m still in contact with, was both knowledgeable and helpful. I am still in contact with Lisa, and I look forward to purchasing a Volvo from her in the next month or so.

Truck sold. A week later, dealer call to sell me a vehicle they didn’t realize they had already sold.

I came to check out a used vehicle. It wasn’t what I expected and it wasn’t going to work for me. The salesman seemed uninterested in me from that point on. I’ve since researched online about Hyundai SUV’s and they have a fantastic warranty and are getting great reviews. I feel the salesman who assisted me missed a golden opportunity to show me the benefits of buying new, with a great warranty, and how this should be looked at as a long term investment and better deal than buying a used car with no warranty and is past it’s prime. Just saying…

The car already sold but Lisa was very kind and helpful to suggest other options.

Dealer responded to me the next business day. We didn't end up purchasing from them as they were out of state and we found a car that was local. However they followed up with us and were very helpul.

Good deal, would use again.

Good service and fast procedures! I like it.

Professional easy no pressure

Outstanding service and super easy to work with. I could not ask for a better experience ce than working with D, David and Trey!

Contacted right away

Lisa, Brad and Jackie were amazing. Great deal. Best car buying experience ever.

Excellent dealership.

They’re great at contacting me and doing follow ups. I was just unable to find the car I like.

Scott was very helpful and we went home with a very good deal

He was very nice and communicated well.

Rob was a great salesperson. Julia was great in contacting to set appointment. Shawn in finance worked well with me.

The girl at the dealership was very helpful and courteous. Since the price was not originally advertised along with pictures, then I found that car was above my budget, and she was very nice about it.They seem to be a good dealership,.

Contacted dealer on weekend about an advertised vehicle. Salesperson emailed back to tell me the vehicle was getting cleaned and inspected and it would be ready on Tuesday morning and we could discuss scheduling a test drive then. Monday I got an email telling me the car had sold and if I was interested on another one.

Salesperson was very helpful but I found a different route. Might have bought their Jeep except for the rain day and Asheville traffic delayed me.

Very professional

Great customer service

They have been communicating with me & keeping me up to date on the status of the Jeep, so I can plan to test drive accordingly.

Very responsive and followed up with answers to all my questions.

Awesome experience!! I will continue to go back her for my car needs

Stephanie and Tony were so nice and helpful! They gave us all the time we needed. Lots of great financing options!

This dealership did a great job in helping me, quick to respond with answers to questions and information about their vehicles.

Good

Contacted me, told me the car was going through the shop for inspections etc, asked if they could contact me again, I said yes provided they didn't blow my phone up. They respected my wishes, reached out a few days later to let me know the car was ready to be seen. Two contacts was plenty in this situation and I appreciate them doing what they said they would do

I talked to the online sales representative for times prior to making the two hour trip to purchase the vehicle. While I was driving there, they sold the truck. I made a five hour round trip for nothing. The appearance is that they don’t talk well amongst each other and the right hand doesn’t know what the left hand is doing.

Very responsive and helpful

I purchased from Hunter Subaru. These folks guided me the buying process with ease. I would definitely recommend!

nice - my daughter did not want the same car as her sister

They tried to do a bait & switch. The car was listed for $26,500. They said I could have the car for $28 000. No attempt from the dealer to remedy the situation. Very unsatisfied.

All my dealings was by email. They treated me great

Pam was fantastic! She was a joy to work with. If anyone goes there to buy, ask for Pam!

Very friendly and helpful staff I dealt with! The truck I came to look at in my opinion could have been made more presentable, I see this at Dealerships to often these days!

After this Covid is over I will be contacting you to buy a car. Yes she was helpful. I am looking, but in no hurry. Thanks Glenn

Everything ok

Friendly and responsive

They replied right away

Not honest, spent long time in parking, before I got helped, they under evaluate your trade to the lower point (FREE), document fee are another SCAM, even if you paying cash they charge for documentation FEES, there are no documentation when you pay CASH, you already paying FEES for transfer, registration, and tag and TAX, so if you pay CASH, what the DOCUMENTATION FEES for, the person who doing the job is paid by Salary , or hourly and this comes out of the profit the dealer makes from the sales.

Great experience and I bought the car!

Overpriced and a bit misleading about competitors. I was told me after purchase that I only get a 1/2 tank of fuel because it was a "used" car. I think that is a tacky comment after spending $25k.

Excellent customer service!! No pressure, extremely professional. Found the perfect car on CarGurus & Hunters made the experience even better.

I was ready to purchase my car when the salesperson, Gala informed me that she made an error with her price quote. She sent me an email with a price for a different car and she refused to honor her quoted price

Everyone we dealt with at Hunter Automotive was great! They were friendly, professional, and helpful. They explained every step of the process without any high pressure efforts to sell us anything we did not want to buy. I would recommend Hunter to anyone thinking about buying a new or used car. They were awesome!!!

Great dealership! Easy to deal with.

called and told me to come up that they would have the car pulled out for me to look at. when i got there the car had already been sold to someone else. never found out when. very dissapointed.

Kayla McGaha, a Client Care Agent, contacted me directly following my online inquiry. She was fabulous! she was very helpful, professional, & pleasant to work with. I was impressed. A++++

Doc fee $699. No exceptions...I was told finance would be no problem.then told too many miles on the care after driving 3 hours to see it.i was told bad luck basically. Very disappointed...

Sold the car before they contacted me. But have reached out to me many times.

She was very nice and accomodating

I indicated an interest online and was contacted quickly. The sales rep advised the vehicle had just been received as a trade in and not been through a cleaning, I would be contacted as soon as she was told the vehicle was ready. Did not hear back and on research learned the vehicle had sold.

Just contacted answered right away they have good deals

Great experience! General manager was very helpful. Salesperson Dylan was outstanding. Bottom line the dealership went above and beyond. I wasn't paid for this review but I approved this message. I bought a brand new car but a used car brought me there.

The follow up was great. They contacted me very quickly & scheduled a time to work with me.

Great experience for me no pressure to buy a vehicle for a sale very helpful. They gave me plenty of time to look the vehicle over test drive was great drove to my wife's job to show her even though it was for me. Stephanie was great help.

We bought a used 2018 Subaru Legacy. A fair deal. Paid cash , no financing. Watch out for the extended warranty and paint and upholstery protection package offered. You would wind up paying a new car price for a late model used car. You might then decide to buy new v used car.

Outstanding sales follow-through

Car was sold the day before and dealer still made an appointment for me to come in. Thankfully I called again just to be sure the car was still there which is when they discovered it wasn’t. Still calling me about my “missed appointment” for a car they never had to begin with.

We had a good experience with the people, we are happy with our purchase.

Did not get to the dealership Email and phone customer care excellent

Good communication.

They called right away and set me up to test drive the car. Very willing to help me find a car. Thanks

Communication was good, my visit at dealer went fine, however I did not like the car. All is good.

Great

They saw that I was interested in one of their jeeps and called me and wanted me to make an appointment. I was busy at the time moving so I didn't know when I could get up there to test drive the jeep. It is about 30 miles away and just couldn't find the time. 3 days later they called let me know it had been sold. They were very helpful! If they have another vehicle that I'm interested in I will make the time to go up there!

Was matched with Jason as salesman, so far he has answered all inquiries and concerns. Even met the general manager, not a pushover at all he is making this process, easy.

Great experience. Very honest dealership who have a very caring and knowledgable staff

I purchased a used car from this dealer. After signing the papers and completing the deal, I received 1 key fob instead of the normal 2. When I asked why, I was told that they only received 1 key fob from the original owner and that I would have to purchase a key fob for $491, if I wanted to get a second key. When financing the car, pay for your warranty. Don’t finance it. The total amount you finance changes when you add a warranty. You are better off paying for a warranty separate and not financing the warranty due to the interest. When you are picking the warranty, the computer screen shows what your payments will be. You need to ask what the total amount being financed will be after the warranty. Also be sure and ask for a copy of your paperwork. On a good note, I love the used Subaru Crosstrek so far.

Fine

Great!

The dealer was friendly, efficient, and most accommodating. Although this was not the car I purchased, I did find one which suited me perfectly at this dealership. I am recommending Hunter Subaru to family and friends without hesitation. Great service.

The dealership was phenomenal at follow up and very quick to answer any questions I had.

Excellent follow up. Chose a different dealer for final sale due to inventory

We had a very nice sales lady. They were quick and catered to our needs

Was very nice, bought the truck!!

Very helpful

Replied promptly - but not the car for me.

Quick and easy trade in and sale.

Great people, great car. Kevin and Stephanie very helpful. Thanks to all!

Very good experience , got back to me quickly

They replyed back very quickly but the car wasn’t what I was looking for. So all communication was email but they responded to each of my emails quickly. I appreciated that.

fast and courteous salesperson. Contacted us to let us know the car had sold so that we didn't waste a trip.

They were very competitive on their price and hand plenty of inventory to choose from. Very pleasant buying experience!

They did respond but i think it was a pre-generated email. I didn’t receive any calls or personal emails.

I contacted the dealership Wednesday night, the rep was very nice & told me the truck was still available. When I got to the dealership everyone was really nice & I purchased truck & I Love it.

Good response that was timely.

Went to go see the car. Did not realize the guy I was talking with about the vehicle was in a call center. Had an appointment and they had to figure out a specialist in Volvo sales to help me. Got one person to go and get the car and it was not clean. Remind you I did have an appointment scheduled, and drove an hour and half to view it. The car had break dust on the rims I had to touch it and rub my finger over it to be sure this was not permanent. The back seat also had sticky residue on the seat and unknown hair in the cup holder. Overall not sure the last time the car had been washed. Although the deal did not work out it was hard for me to give them the price they were asking without the car being cleaned and being able to view the beauty of this car. In the past few weeks I have visited other dealerships and had not had this type of experience.

Stephanie the sales person was very friendly and very helpful. Transaction was easy and smooth.

Responded with auto response info...after I followed up with some specific questions and ask for them to contact me or text me, I got some texts inviting me to look at the website and to come to the dealership the next day. I explained that I live 3 hours away and ask for some information and pictures and never got either one.

Wonderful response from Kayla. She answered my questions about the car and when I decided to go to the dealer to drive some she, at my request, gave me the name of a salesperson named Gala who has had 21 years of experience. At the dealership Gala was ver attentive to me and my sister and encouraged me to try out all the models I was interested in and she gave me great advice to get the best deal on the lot with all the perks I needed in a car. I bought a 2017 Forester - Touring. Unfortunately we had to wait over an hour to speak to a finance officer but, when I did. All,once again, ran smoothly. Good place - Good people.

Dealer responded quickly, was very professional & helpful, & offered the vehicle for a good price. They were relatively easy to negotiate with, & after a test drive we were able to get them to agree to an even lower price. However, they have a completely ridiculous “documentation fee” of $800 that they cling to like a hungry dog guarding a bone. It’s nothing more than a “dealer profit” charge with a different label, as it does NOT cost $800 to process the paperwork on an automobile purchase!

This dealership is very welcoming and everyone was very personable and polite.

Overall, the dealer had good customer service prior to visit. However, when i actually saw the 2014 Lexus ES 350 it did not look as good in person as the picture demonstrated. If you are going to drive a long distance to view the car, i would ask good questions over the phone.

Responded quickly.

They contacted me. I went for a test drive, and the salesperson was very gracious. I found that the car was not a Prius Five, although the dealer did not know that till after doing some further investigation, so it has been re-rated as a Prius Two, and I was not interested in less than a Four and would prefer a Five...I want leather, navigation, heated mirrors and front seats, etc.

Told me car would be there for me to view , when I arrived I was told it was sent to auction the day prior

This car had already sold ... I bought a diff vehicle. not a horrible experience ... just long and drawn out like all are.

Hunter Subaru was a pleasant environment with good customer service and no high-pressure tactics. However, the salesperson promised me a low interest rate that the finance specialist later adamantly denied (AFTER I had agreed to a purchase price on the condition of receiving that rate). This was disappointing. Had I not been misled about the interest rate, I would have negotiated the purchase price down further. Now it looks like i'll be paying more than a full percentage point higher in interest.

Responded Promply.but didnt seemed genuinely interested in my offer or putting me in the vehicle I was interested in.

These folks took very good care of us and we got a great deal and were in and out in very little time. I wiuld go back the next time I need a car.

yes very helpful

Good people will go there again

I bought this car! Great service. In and out quickly! Good job all!

Best car buying experience I have ever had. Dealer is transparent and customer focus is evident in their dealership.

good

Great communication.

I made an appointment to test drive the vehicle I got there on time and they told me the vehicle was sold two days ago

It was good, but price to high for that model and car

Went to Hendersonvile, 50 miles, to see a car and it was not there even though advertised. The lady I talked to said I had an appointment at 10, no one knew I was coming. The salesman did follow up with me several times. Did not buy there.

Price indicated on CarGurus was not reflected on dealers website. Called dealership, they they confirmed the price indicated on CG was accurate. Additional cost to me would only be tax, tag transfer and processing fee. Would have been great deal on great car, but I decided on a local dealership for convenience. Thanks for your cordiality and professionalism.

Appointment setter was relentless (not a bad thing) and I set up appt for a Juke for the following day...I had to drive 45 minutes, with family in from out of town - (it was that important for me to get a car) and the car was not there! After trying to get a call from the "relentless" appt setter, and four calls to "manager" I found out the car had been taken off the lot for a bad turbo...they did not know this when I made appt? The car had been there for weeks, and kept going down in price! Not even an apology! Disgusted to waste that kind of time! Very unprofessional.

Had already sold car I inquired about

Followed up quickly

Good experience. Answered all my questions. Showed a genuine desire for my business both on the telephone and in person. Did not pressure me to make a decision. Actually gave me a few days to make up me mind. I was impressed with the dealership and the car -- which I bought.

they try to help

Replyed to my email but never did giver a clear price on truck.

I called this dealership in regards to a particular vehicle I was interested in. The dealership is quite a ways from where I live, so I wanted to be sure I could get into that particular car, and that it was ready to drive home. The salesman I spoke with told me to fill out a loan app and let him know when it was done, and he would show it to the business manager. He did not call me back that day, instead, I called him the next. He had not spoken to the business manager yet. He called me back shortly after this call and told me that they could, in fact, get me into this car, so I made an appointment for the following morning to drive up and test drive the car with plans to bring it home. When I arrived, I was informed that the car could not be test driven as it had not been through the shop yet (liability issue). While I was sitting there in the office, I received a call from someone within the dealership to find out if I was coming in. She was really confused that I was already there and had seen the car, though not driven it. I went ahead and did everything else necessary to purchase the car, with the exception of the final signing, which I planned to do after test driving the car. I was then informed that there was no way they could get me into the car. I don't like being lied to. I am not impressed at all with this dealer.

sales maneger was great