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Dealer Reviews

Based on 7 reviews
All reviews are verified visits to the dealer. – Learn More
Armida
Mar 16, 2026
Dealer was nice and I didn't feel super pressured like other dealerships I've been to in the past.
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Gabriela
Sep 26, 2025
They went above and beyond to help me get a car. I am very grateful for everything they did. The owner is amazing. I will definitely go back to this dealership for my future car purchases.
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Jul 3, 2025
Great sales team! Took care of us and got us into a newer model car with almost the same rate.
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Aug 31, 2024
Nice, friendly, dedicated staff. This is the type of place where you want to buy a car
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Aug 15, 2024
They were great. My dealer was great. His name is Sergio and was knowledgeable and helpful. I purchased the vehicle and would recommend him to others
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Jun 16, 2024
Had an appointment, which was made three days prior to me, looking at the car, and it was not washed at all. I had dents and dings everywhere waste of time. I came a long way to see the vehicle and the description of the car online did not match
3 of 3 people found this review helpful.
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Jun 20, 2024
Response from current dealership:
I am sorry that the vehicle did not match what you were looking for.  All of our vehicles do go up online ASAP and sometimes there is a delay in getting through the inspections we need to do in order to verify the vehicle is safe.  I do apologize if the vehicle was not ready.  Which vehicle was it that you came to view?
5
Apr 18, 2024
Good vehicle, good people. Did not purchase from them, but would.
2 of 2 people found this review helpful.
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Feb 18, 2024
Dealer staff were very helpful and supportive. No high pressure, just offer help to answer questions. Dealt with Lizbeth and she is outstanding.
3 of 3 people found this review helpful.
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Juan
Feb 4, 2024
Be careful, I bought a 2024 Yukon, it has a scratch and the the sales manager promised to schedule its repair three weeks ago and he no longer answer the calls.
11 of 11 people found this review helpful.
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Mar 30, 2023
I had to persistently hound them to get an answer only for a vehicle they said they did not pass the dealers standard, and the vehicle is going to be sold at auction. I do not recommend anyone to go there. I’m disappointed by the lack of communication that’s just rude and unkind.
2 of 2 people found this review helpful.
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Feb 28, 2023
Very nice experience. Friendly and polite!
1 of 1 people found this review helpful.
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20
Feb 16, 2023
The car I tried to buy could not pass a safety inspection. Feel like these people were not truthful. Experience was a total waste of time. Did all the paper work to purchase the car and the next day they called and said they could not sell it. If a deal is to good to be true it ends up not being true.
3 of 3 people found this review helpful.
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Do
Mar 3, 2022
Most disappointing big dealership I have ever encountered.  Dealer advertised a 2017 Toyota 86 for $24,030 on internet/CarGurus, when we got there, test drove it and ready to buy, but then we were offered with a different asking price at table, starting over $30k after markup.   We stated we were OK with original asking price on internet + tax + license, but dealer had us negotiating from over $30k. The situation was unbearable, especially when my son was present with his hard earned saving ready to buy.  For a big USA dealership, I would prefer the manager and salesmen to not speak Spanish between themselves in my present, as courtesy in customer service place when customers don't speak Spanish.  I pointed out markup items were not stated in the ads and we do not want them.  For a 5yrs old used car: $1195 KARR Security PKG+$395 Door Edge Guard+$1090 Repel Shield+$495 DNA Trace System
4 of 4 people found this review helpful.
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Mar 24, 2022
Response from current dealership:
Steven, We apologize if our sales team was speaking Spanish to discuss your situation in front of you. All of our sales consultants are bilingual, and if there was a discussion about you or your situation, then it should have been in a language that you could understand. I am not sure of the case, but we will make sure to discuss this with our sales managers. Thank you for bringing it to our attention. There are value-added options added to most vehicles to help our clients maintain the long-term value of their vehicle. These options are outlined in every vehicle disclaimer, we apologize if th
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Nov 1, 2021
Was Hesitant because they’re a smaller lot compared to all the bigger ones especially in National City. But Sam helped me a lot and was really good. If you need help ask for Sam or Jose they know their stuff.
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Sep 8, 2023
Response from current dealership:
Hi , our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing South County Buick GMC and we hope to see you again.
Alberto
Aug 27, 2021
Fast response
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Aug 27, 2021
Response from current dealership:
Alberto, Thank you for the 5-Star review of your experience here at UPTOWN Chrysler Dodge Jeep Ram FIAT. We are glad that we were able to respond quickly to your request and appreciate your time in letting others know. Thank you!
Will Carter
General Manager
UPTOWN Chrysler Dodge Jeep Ram FIAT
Eliot
May 17, 2021
Disappointing Experience . We made an Appointment to view/drive the vehicle. When we got to the Dealership they told us they had sold the vehicle the day/night before. They did not hold the vehicle for us to see and just asked what our Plan B was? There was no Plan B as we went to view that specific vehicle and color. They did not give us a courtesy call or email message to let us know. We drove over 100 miles to find this out!
1 of 1 people found this review helpful.
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May 17, 2021
Response from current dealership:
It is totally understandable how you would be disappointed. Please understand that it was not intentional. We received a shipment, and with the shortage of vehicles in the marketplace, they were all sold that day and evening. In fact, this all happened quickly that we unfortunately did not have time to get in-touch with you. We sincerely apologize that you were inconvenienced.
Patrick Peters
General Sales Manager
South County Buick GMC
Jan 23, 2021
Great and fast communication
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Dec 9, 2020
Great service!
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Dec 10, 2020
Response from current dealership:
Gabriel, Thank you so very much for taking the time to share your positive customer service experience online. Our whole team at South County Buick GMC appreciates customers like you. Thank you for your business.
Paul Fillmore
General Manager
South County Buick GMC
Nov 21, 2020
Super amazing experience, team went above and beyond to make the experience enjoyable. Not my time for a car, but when I can I will be back!
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Dec 10, 2020
Response from current dealership:
We so appreciate your positive review of your experience here at South County Buick GMC. We have great end-of-year promotions going on right now and hope that you reconsider us soon. Otherwise, we'll look forward to seeing you when we can.
Patrick Peters
General Sales Manager
South County Buick GMC
Kenton
Sep 26, 2020
So very friendly.
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Dec 10, 2020
Response from current dealership:
Kenton,
Thank your for the 5-Star review of your experience here at South County Buick GMC with my team. I am proud to learn that they treated your with courtesy and resect. We appreciate your business.
Paul Fillmore
General Manager
South County Buick GMC
Jul 15, 2020
Good deal
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Dec 10, 2020
Response from current dealership:
Frank,
We are thrilled to learn that you had a great experience with our team here at South County Buick GMC. And, we thank you for taking the time to share your experience with others. We appreciate your business, thank you.
Paul Fillmore
General Manager
South County Buick GMC
May 30, 2020
Excellent service!
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Dec 10, 2020
Response from current dealership:
Michael,
Thank you kindly for your positive review. We strive every day to be the very best that we can be. And, we are always appreciative when our efforts are recognized. Thank you for sharing with others that you received excellent service at our dealership.
Paul Fillmore
General Manger
South County Buick GMC
Dec 14, 2019
Very professional
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Nov 16, 2019
Fernando and Selina were great. Got me a great interest rate and in and out in an hr or less. The vehicle was priced about $10,000 below, what it was valued at. They ordered an extra key fob, no cost to me. As well as taking care of some major scratches that happened when the previous owner took it through a drive thru car wash. They were extremely courteous and put me as the customer first and foremost. I recommend South county Buick and gmc
1 of 1 people found this review helpful.
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Matthew
Sep 4, 2019
Very nice place and people. Couldn't come to terms on car
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Jun 20, 2019
Quick response, vehicle was sold before I had time to review the information that was sent to me from the dealership.
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Brandy
May 22, 2019
Best experience I’ve had looking and buying cars.. couldn’t be happier!!
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20
Dec 9, 2018
Mr. Hans and Julio did a phenomenal job answering all of my questions. They treated me with respect and did not use pushy sales tactics. I would strongly recommend visiting their dealership if you’re in the market for a GM vehicle.
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jr
Oct 22, 2018
was good just not what I wanted
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Ana
Jun 26, 2018
No sales pressure from sales people. They were all very pleasant, professional and helpful. An overall great experience. Thank you all!
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Disappointed
May 9, 2018
Don't buy from this place totally dishonest said they put low prices on the internet just to get you to come in then don't honor the price the most shady dealer I've ever been too rip off all the way worth it to go some place else other than south county buick
7 of 7 people found this review helpful.
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Samantha
Feb 26, 2018
Prompt response to my online request
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martin
Aug 27, 2017
they were very prompt and most courteous when we arrived on the lot. The GTI was quickly readied for a test drive for both myself and my wife. It went well and the car was immaculate. We decided to purchase. Within 3 hours we were on our way. The only short coming was that the SD card for the Navigation maps was missing. The dealer informed us that the car did not have the crd when they purchased it at a car auction in the L.A. area. Since purchasing the car we have had a TPMS warning for loss of tire pressure. The dealer reset the TPMS but since then it has happened again on a different tire. Both warnings were a false indication. I will contact South County Buick again burt suspect I will have to go to VW to get this fixed. Martin
1 of 1 people found this review helpful.
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Aug 3, 2017
Never heard back from them after they were suppose to send pics.
2 of 2 people found this review helpful.
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Aug 4, 2017
Response from current dealership:
On behalf of our team at SCBGMC, I apologize for any inconvenience this has caused you. If you can contact me directly, I would be happy to send you any information, including photos that you may need. My name is Sarah Velasco, I can be reached at (619) 477-4462. I look forward to an opportunity to earn your business and restore your confidence in our dealership.
Rob
Apr 9, 2017
Negotiations here is terrible. ..bankS finance ain't a joke, tear u apart of humiliation.when your CS below 700 .can just simply says. (Have a job)..if you can afford it? buy it..if not, then move along..no way coming back here.
6 of 6 people found this review helpful.
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Leroy
Apr 3, 2017
Responses to my requests
2 of 2 people found this review helpful.
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Aug 4, 2017
Response from current dealership:
On behalf of the SCBGMC team, I would like to say 'thank you' for your review!
Henry
Sep 4, 2016
Good personal service
0 of 1 people found this review helpful.
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Erwin
Jun 12, 2016
Too pushy. We felt rushed, stressed, and they definitely fit the stereo type of "national city mile of crooks". Even the rep quoted it. Not coming back to this dealer
9 of 9 people found this review helpful.
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Ken
Apr 30, 2016
Car was listed without pictures or information for days. When I finally emailed them about the car they replied that it had already been sold. Car was still on the CarGurus days later.
6 of 6 people found this review helpful.
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John
Dec 8, 2015
A pleasant experience, from the sales people as well as the finance officer. I have purchased many vehicles over the years and do not like the experience except for this one it was the best I have had. PS 65 years old
1 of 1 people found this review helpful.
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trayvious
Nov 21, 2015
Excellent staff and service. Be sure to see Raul!
1 of 1 people found this review helpful.
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Rob
Oct 25, 2015
Advertised a car that was in the back unrepaired. Not what you would want.
2 of 2 people found this review helpful.
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Jennah
Mar 5, 2015
See James or Raul. They are great!
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Otis
Mar 23, 2014
The deal never gave me a reason to want to come in. I told him the type deal I wanted and all he said was just come in. I am sure that dealers can give you a good idea if they can do a deal or not when you tell them up front what you are looking for and what you want for a trade in. 1 star
2 of 2 people found this review helpful.
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