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HomeTown Auto Exchange
About Us
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Today 1:00 PM - 6:30 PM (Closed now)
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2491 Vista Drive
Lake Geneva, WI 53147
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
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Mar 30, 2026
Highly recommend
Mar 3, 2026
Had multiple text back and forth about coming to see a specific truck listed on their site. Set up a day and time but truck was unable to be driven due to transmission shot. We drove over an hour to come for nothing. Test drive another truck that barely made it back to the lot
Apr 10, 2025
Very friendly
Feb 5, 2025
Pleasent people to work with however I've not heard anything since I sent a cashiers check on
January 28th. Should have received by now . The check notification has been resolved well. How ever my big burr in the saddle is that they were not very forthright about the
rust factor (SEVERE RUST). Amazing how none of the pictures showed anything about the rust. If I would have known the rust was that bad I would not have purchased this
vehice from them. (Maybe another one). Their unwillingness to buy it back or replace it with a different vehicle is their policy. Even tho they do advertise a 2010 Ranger XLT
with a few more miles and basically the same features except for the topper .So after this experience.and a lot of thought I cannot give more than a 2 star rating..
Feb 6, 2025
Response from current dealership:
Good afternoon Paul, congratulations on your new Ranger! I am confused by the 3 stars, as we received your check monday (you are off on monday) and we spoke yesterday to update you that we received your check and are waiting for it to be picked up to be shipped to you. We will get it shipped ASAP and I hope you have many years of enjoyment with your new Ranger! Thank you for your business, take care!
Dec 18, 2024
Truck was sold but seem like good people to deal with
May 1, 2024
I bought the truck and within 30 miles of driving the engine light came on then the oil light and i had to put $2000 of parts into it and they told me they can’t do anything about it.
May 2, 2024
Response from current dealership:
Tyler, we are sorry for your experience. We took off a significant amount of money upfront for you for your concerns with the truck and were not willing to offer additional help after the sale. We wish you the absolute best with your truck!
Show older dealer reviews 44
The salesman called me and was extremely polite and helpful with everything I needed. I would recommend it.
Mar 14, 2024
Response from current dealership:
Thank you for your wonderful review. We were happy to assist you in your new vehicle.
Mar 10, 2024
Seems like a reliable honest dealer. Their response was polite & prompt.
Dec 3, 2023
Really great people
Nov 7, 2023
Good
Nov 7, 2023
Professional Excellence at its best
Oct 27, 2022
Was helpful and sent me a lot of extra good pictures. Very kind and worked with me.
Aug 12, 2022
Responded in a timely manner
Jul 11, 2022
Response from current dealership:
Casey, I apologize for the delay, we were understaffed for the 4th of July week. Best wishes with your search.
Jun 5, 2022
Nice person, good communication just turned out the truck was not what I was really looking for
Apr 4, 2022
Great store
Jan 11, 2022
Good communication, accurate vehicle description, fair pricing. The engine miss they told me about turned out to be an internal failure resulting in the truck needing a new engine. I contacted them about maybe not making as much profit on this sale and doing the right thing. I was told that wasn't possible. Guess there are ethical dealers, and then there is Home Town Auto. They did nothing legally wrong and did nothing morally correct. Warning to potential buyers, please know what you are buying and be prepared for possible surprises. I found out the hard way.
Dec 28, 2021
Good service
Aug 29, 2021
Nice and friendly and knowledgeable.
Jul 11, 2021
Very helpful and polite made my call helpful.
Jun 8, 2021
Good experience, answered questions, supplied extra photos, and timely.
Oct 31, 2020
We changed our mind about looking at this vehicle but the sales people were very helpful and
wanted to help us every inch of the way
Aug 15, 2020
Response from current dealership:
Thank you for taking the time to spread the good word!!
Jun 29, 2020
Rich called me on my interest in the truck they had for sale. he had told me it sold, but wanted me to look on website
to see if there was something else i may like. went and met them in person. Seem to be good people and I will be in
contact with them when they get more trucks in.
Feel like they did not state the issues the truck did have but seemed willing to work on the price after seeing the truck. Ended up going with a different truck and absolutely love it and I’m the price was lower so no complaints form me if in the market would consider them again in the Future
Apr 9, 2020
Great experience! We ended up buying a Cadillac and got a great deal. My husband and I
searched for months before we found a dealership we could trust and felt comfortable dealing
with. The entire team was very helpful and knowledgeable from start to finish. Thank you Rich
and Hometown!
Apr 10, 2020
Response from current dealership:
Thank you Mary! It was an absolute pleasure meeting you both!! Enjoy your new Escalade!!
Very arrogant. Basically told me that if I was going to ask questions about the cars history I should shop somewhere else. So I am.
Mar 19, 2020
Response from current dealership:
John, since you took the time to leave a review, you should of atleast made it accurate. You inquired on a vehicle regarding its history. We sent you a clean AutoCheck report on the vehicle. You had an issue with it because the vehicle was sold at an auto auction. In response, we suggested you shop at a certified brand name dealership for a new trade in, which is what you described you wanted. We don't mind suggesting to customers to shop elsewhere is if better suits their needs and wants, which it did yours. Name me another dealership that is that honest and looks out for the customers best i
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Jan 8, 2020
Fast response.
Oct 29, 2019
So far so good. I will be visiting this week. Will update later.
Aug 18, 2019
Initially contacted me back right away, but was never contacted
back after I answered their questions about a trade. Pretty
disappointing because I would have bought the truck regardless
of them taking a trade.
Mar 18, 2019
Deal was polite and responded quickly. Unable to negotiate a deal.