Highland Park Ford Lincoln

Very responsive.

So far they have been exceptionally responsive....looking forward to picking up a vehicle this coming Thursday from them.

Car was too rough. Salesman was good

AWESOME/Listened to my Needs

Good guys I like

Very impressed with my experience at Highland Park Ford! Bill B was the most accommodating salesman and never made me feel pressured to purchase a car. It was so different than any other car buying experience. Couldn’t have been happier!

Nice

Very detailed and knowledgeable about car we were interested in and eventually purchased.

Contacted dealer on Saturday morning June 29th and they got back to me late Wednesday July 3rd. I asked them about the car I inquired about and after a while looking into it said the car had been sold.

Was very good and to the point no pressure my offer and his were just not the same so I move on the one bad was that the picture of the truck was not the same

Good

Prompt response back to me, salesman new the vehicle, I set an appointment.

I love the vehicle that this dealership had..I contacted the dealership on several times,just seeking answers ,to something my spouse wanted to know. The person who was responsible for getting back to us,never answered our questions.and when they called again.They just said ,that vehicle you inquired about is sold ,

Perfect

Great staff. Contacted via email & phone within several hours. Very nice sales and tech. people. Very helpful with information and emailing me photos and car history. Car was priced correctly with options I an looking for. Trustworthy company. Considering a purchase.

Contacted me in a reasonable amount of time. Dealer gave information needed.

They are very friendly and gave me a good deal.

Never responded to any emails. The assigned internet sales person never called me so l called to make sure the car was available 1 hour before getting there. I was told it was so I made the long drive to the dealership. After the test drive I was told the car was already sold five hours earlier.

Rapid response

Quick response

If you are interested in listings at this dealer, call them, they are not very good with email. We asked some questions in our first contact and did get a quick response, but it didn't answer what we asked instead pushing for a phone call and visit (neither of which were convenient for us until we knew more about the vehicle due to work schedules and travel distance). We eventually spoke to a sales person via phone who was professional and set up an appointment with us. We tried posing some additional questions in a folllow up email and did not get a response. We did not complete a visit as we found another vehicle elsewhere before our appointment.

Responsive, friendly, helpful.

Even if I didn't buy the car I was looking for from this dealership, a salesman was contacted me with some other offers personally until I told him not to do so afterwards. I love it.

Prompt response with great follow-up. Have not purchased yet.

Cadillac did not have DVD player. They responded to my inquiry in a timely manner.

good dealer

Great

auto respond email only

Very responsive with calling me. Pleasant talking on the phone and not pressuring me! Was a joy to see that!

Robert called and we talked about the car. He was friendly, courteous and easy to talk to.

I liked

Livery manager was honest and straight forward. Just did not have the model year with the mileage I was looking for.

Excellent service at a great price!! Go in and see Gus.

overall very bad