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Hertz Car Sales Winston-Salem
About Us
Hertz Car Sales Winston-Salem is a local used car dealer in Winston-Salem, NC. Our used cars for sale are Hertz Certified and are often listed below KBB value. We also include a powertrain warranty and provide financing, optional protection plans, and more. Stop in for a 3-day test drive.
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Today 9:00 AM - 8:00 PM (Open now)
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1490 Peters Creek Parkway
Winston-Salem, NC 27103
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Dealer Reviews
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Show older dealer reviews 66
Jun 1, 2022
Good people to do Business with..
They dropped the ball. Held us hostage all day only to say everything would be done the next day. We were pre-approved with the finance company but they managed to somehow confuse Capitol One about my wife’s income. Before leaving the dealership because I was in the risk of being late for work we were told they would deliver the car to us but neither the salesman or finance manager mentioned that the time we discussed was a straight out lie because neither one of them were scheduled to come in to work until later on in the day so we were waiting around for the car to show up or at least a phone but nothing. Finally calling the dealership ourselves only to find out from a receptionist that the finance manager and the salesperson were scheduled to come in later than the time they told us they would deliver the vehicle. I pulled out the deal because neither guy informed anyone else of the situation so they could at least fill in in their absence and close the deal.
Aug 1, 2020
Car Gurus forwarded my interest to them. No one called.
I called the Hertz number 3 times, was put through to a recording, left messages. No one called.
I emailed Hertz. Got a reply asking when to call. I replied at once and tried calling new numbers for them but no replies.
Finally, after 5 days, I got a call. By then I had bought a vehicle.
No wonder Hertz had gone bankrupt.
Jul 29, 2020
Asked for more pictures since only 1 was on the listing, only response I got was come by and look at it no further help was given
Mar 2, 2020
Contacted the dealer and was ready to buy. After talking to 3 different people and getting a runaround about a cash price. I contacted another dealer with a nearly identical car.
I purchased the car from the other dealer the next day
Feb 26, 2020
Our salesman, Mike, was very hospitable and patient
Sep 24, 2019
Nice people and the price of the car was on point.
But they do not transfer the vehicle from state to state so we had to go with a local dealer in Texas.
Oct 2, 2019
Response from current dealership:
Thank you for taking the time to share your feedback with us, Jonathan!
Sep 5, 2019
Great experience!! Very open and honest. Straight forward buying process! Beautiful van! And they stayed an hour late to accommodate my purchase!
Oct 2, 2019
Response from current dealership:
Open, honest and straight forward are what we aim for, Stephanie! We're glad to hear our team went above and beyond to help with your purchase. Thank you for taking the time to leave us a great review.
Talked on phone with them. Just a bit to far for
buying a car. Price is real close. Nice people.
Sep 4, 2019
Response from current dealership:
We're glad our local team was able to help. Thank you for taking the time to leave this review.
The first Sonata was sold to a dealer- I purchased the middle priced one- the third one was being processed and not available yet. The salesman Eric was young and could use some polish. The car was clean and in great condition. A few minor issues with air filters and excessive tire pressure- no floor mats. Still one cosmetic interior issue waiting to be completed (waiting on a part). The financial manager was professional. I would buy from Hertz again in the future and/or recommend them.
Aug 5, 2019
Response from current dealership:
Thank you for taking the time to share your experience - we are always looking for ways to improve. We will pass your feedback along to Eric and the team. We hope you're enjoying the car, and we are always here if you need any assistance. Thank you for recommending us!
May 31, 2019
Trying to contact dealer so car can be delivered and I get no answer from them. They got the check for the car on 5/29/2019 they said had to wait for it to clear and it is cleared and now they don’t pick up their phone.
Jun 18, 2019
Response from current dealership:
Thank you for making us aware of this situation, Terri. We apologize for this experience and we assure you this is not our standard. Can you please email us at help@hertzcustomercare.com with your contact information, VIN number, and location of vehicle purchased, so we may investigate your concerns and improve our services?
May 13, 2019
Response from current dealership:
Thank you for your positive review.
no one was pushy. everyone we friendly and helpful. definitely a great group of people! ive already recommended them to 3 people!
Feb 19, 2019
Response from current dealership:
Thank you for all the kind words, Jamie. We are happy to hear you had a great experience. Thank you for the recommendations.
Feb 19, 2019
Response from current dealership:
We do our best to be responsive and quick. Thank you for the 5-star review.
David responded promptly soothed my anxiety by explaining the stages to Internet sales. We started the first stage and he has kept me informed of any missing information. I'm very satisfied with my agent.
Jan 10, 2019
Response from current dealership:
Thank you for the 5-star review. We are happy to hear that David was able to provide a smooth and relaxing experience.
Nov 26, 2018
They were quick to get back in touch with me and try to help me meet my goal. They gave me a lot of information and was not pushy.
Dec 18, 2018
Response from current dealership:
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your positive review.
Oct 11, 2018
Very helpful
Aug 26, 2018
I was contacted promptly after showing interest in the car
Jul 26, 2018
Got back to me in a timely manner, but to far from home
Apr 27, 2018
Response from current dealership:
Thank you for your 5-star review. We're always glad to read reviews like this.
Apr 24, 2018
Dealer was very knowledgeable and helpful.
Apr 27, 2018
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Chris.
I bought my first car from here and they were extremely helpful. Eric, Mike, and Todd were so nice and made the process very easy.
Mar 27, 2018
Response from current dealership:
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve from Eric, Mike, and Todd. Thank you for your 5-star review.
Mar 27, 2018
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review.
Feb 27, 2018
Response from current dealership:
Thank you for the 5-star review, Paul. We're glad to hear it.
Feb 27, 2018
Response from current dealership:
We’re always glad to hear it. Thank you for your 5-star review.
Feb 5, 2018
Excellent. I bought the car. They made the process so very easy. Loved every minute of it.
Feb 27, 2018
Response from current dealership:
We're glad to hear about your wonderful experience, and thank you for your 5-star review, Stephanie.
Jan 29, 2018
A representative of Hertz Car Sales, Eric Moody, did make contact with me.
The response time was excellent and he was very helpful.
Feb 5, 2018
Response from current dealership:
We're glad to hear that everything was quick and that Eric was informative. Thank you for the 5-star review, Pam.
Feb 5, 2018
Response from current dealership:
We're glad to hear it. Thank you for your 5-star review.
Dec 27, 2017
When I found this Pathfinder, I got excited that I had
found a great deal on the car I had been looking for to
buy my wife.
However, The Pathfinder that I inquired about was
advertised by them in 2 places that it was a Platinum
model, when in fact it was just a plain Pathfinder without
any of the Platinum bells and whistles. The salesman
that called me claimed to not know the difference. At my
request he said that he went to check the car himself and
confirmed it was not a Platinum and he didn't know the
difference. Shouldn't be in the car business if he truly
didn't know that.
Very dissatisfied by the inaccurate advertising that hasn't
been corrected..
Jan 25, 2018
Response from current dealership:
We sincerely apologize for this negative experience, Jack. We will reach out to the local team to address this issue. Thank you for the review.
It was the easiest car buying experience. I would go back, but really hope I won't need to for many years.
Jan 25, 2018
Response from current dealership:
We're always pleased to hear it. Thank you for the 5-star review, Cynthia.
Jun 25, 2017
Great place to purchase car
Apr 23, 2017
Quick response. Car sold though before I could see it.
Apr 16, 2017
They emailed me back but would not negotiate
the price.nut happy they got back in touch
Apr 8, 2017
This was my first dealing with Hertz Car Sells of Winston-Salem. I received top rate service from the time I went into the office until I drove off the lot with a new used car. Very professional staff, yet personal and low key. I would recommend them to family and friends for sure. Great experience.
Apr 7, 2017
Sold car and didn't bother to notify me. I called before I went and found out
Dec 24, 2016
Good folks
Dec 13, 2016
nice
Aug 25, 2016
Good attention but no haggle with the price
Jul 28, 2016
Sam Farrar at Hertz Car Sales Winston-Salem has been working with me
and has been extremely helpful.
Jul 17, 2016
Great experience! I Purchased a car!
Jun 22, 2016
Pleasant experience
Nov 5, 2015
Awesome nice cars and great staff...NO Pressure and eager to
help out. Prices were reasonable
Aug 15, 2015
They offered to give me only
$2000 for my 2008 Cobalt that I
owe $4200 on and bought for
$6900 just over a year ago.
Sep 6, 2014
No negotiating. Pictures did not show the dent in the driver door or
the front end clip that had been knocked loose on right side.
Mar 25, 2014
Fast and friendly response
Feb 26, 2014
Thank you!!
Aug 10, 2013
Won't go down on price but they have pretty nice cars
Mar 28, 2013
Great service!
