About Us

The search for a top-quality, affordable used car ends at Hertz Car Sales Sacramento. Our used cars for sale are often listed below KBB value, plus we include a powertrain warranty. Come visit our used car dealership in Sacramento, CA to see all that we have to offer.

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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Jan 5, 2025
Came from Nevada to buy a car only to be told they didn't want to figure out how to do the new California DMV paperwork. Left without a car
4 of 4 people found this review helpful.
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Dec 17, 2024
He called but didn't help at all was suppose to return my phone call but never did
2 of 2 people found this review helpful.
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Mike
Aug 14, 2024
Contacted the dealer multiple times from Aug 7 to Aug 12. Spoke to customer service each time who put me in touch with Alejandro (salesman). Spoke to Alejandro, requested additional pictures and told him I would be interested in purchasing the vehicle as long as additional pictures showed no major scratches/damage. Was promised that pictures would be sent, but they never were. Contacted Hertz continually and was told that Alejandro would contact me. He never did. Today they bumped the price up $2k. Probably why they were hesitant to sell to me. I ended up purchasing an Acura MDX instead from a local dealer. Not sure if I will attempt to purchase online/by phone again.
3 of 3 people found this review helpful.
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Katherine
Jun 28, 2023
I initially test-drove this amazing Civic, but it was too expensive for me. So, the Hertz Sales folks immediately had me test drive a 2021 Hyundai with only 33,000 miles on it. I fell in love with that car and bought it right away! The folks at Hertz Sales, including JP and Val (in Financing) went the extra mile to make sure I was happy!
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Jan 17, 2023
Very bad exp, drove 2+ hours in heavy rain for a quick cash car purchase, I'd already discussed with a salesperson. Had promo code for healthcare workers & 1ST responders for $350 off, I mentioned on phone, no problem. Told salesman, no problem. Then after dragging the process out for 1 hour and 45 minutes, to fill out a few forms for a cash transaction, no financing. After moving me and my blind husband, from desk to desk four times. The finance guy curtly says they won't honor the discount code because my work as director of a retirement home for elderly low income Alzheimer's patients doesn't count. What a rude way to treat a customer on a $14,000 cash purchase. Only 1 key when I asked was told Hertz cars only ever have 1 key. Where is my other key and why does Hertz need to keep my key??? Ended up w/ a white car even though they had the exact same make, model, year in black wanted $1000 MORE. Would NOT give me a copy of paperwork, promised to email then did NOT.
8 of 9 people found this review helpful.
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Oct 22, 2022
Very helpful
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Feb 20, 2022
Very Pleasant
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Mar 1, 2022
Response from current dealership:
Thank you for the 5-star review! We hope to see you at the Hertz Car Sales Sacramento location the next time you need to purchase a car. - Kay
Nov 1, 2020
These guys, where closing the next day.After I made the purchase of this vehicle. Sales crew was great .
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Sep 14, 2020
Great price and great car salesman Sayed helped out a lot
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Anthony
Aug 31, 2020
Yes, they were very helpful.
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Jun 3, 2020
It was a good experience. They do not haggle with the price and the salesperson was very helpful.
1 of 1 people found this review helpful.
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Apr 26, 2020
I had to drive 400 miles total to pick up this vehicle due to our pandemic. But I purchased the vehicle and it was all it was supposed to be. Nice truck and friendly people. I would purchase a vehicle using this method again.
2 of 2 people found this review helpful.
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Robert
Apr 11, 2020
By far the smoothest experience I’ve ever had purchasing a vehicle. My car was delivered within a half an hour of speaking to my salesman. I would definitely recommend Hertz to anyone looking to purchase a vehicle!
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Mar 12, 2020
Great
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Dec 16, 2019
They replied but never answered my questions just wanted to set up a time for me to come in.
1 of 1 people found this review helpful.
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Dec 1, 2019
Excellent. Aaron was great Bought 4 runner
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Louis
Oct 18, 2019
Very informative, unfortunately they didn't have 3/4 ton trucks at the time, we tow and need a bigger truck.
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Nov 19, 2019
Response from current dealership:
We're sorry we couldn't get you into the car you wanted, but glad to hear that you enjoyed our services. Thank you for the positive review and we look forward to seeing you in the future.
Robert
Sep 21, 2019
The salesman was very good at follow up and I had texted and spoken with him 2-3 times who was great at follow up (Nestor I think his name was ) for about 7 days back and forth regarding the 2018 Taurus with about 15K miles on it .I was out of town and flying back on Weds the 18th to purchase it I had secured financing to avoid the hassle of applying for credit and was due to go to the dealership on Weds the 18th to purchase the car and in the middle of purchasing it ?Someone else bought the car. My loan is good for 30 days. Very frustrating.Had I known someone else was going to buy it? I would not have wasted my time or at the least? Put a deposit on it had they asked. They never asked I will wait another 2018/19 Taurus to come up for sale with low milage hopefully before the 17th of Oct That is the only model I want cause I rent them all of the time and they drive very well. Like I said my loan is good for 30 days from the 17th of September That's all I can do at this time
2 of 2 people found this review helpful.
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Sep 27, 2019
Response from current dealership:
We apologize for this experience, Robert. We can understand your frustration. Unfortunately we do not accept deposits or hold cars, but we'd be glad to help you in your search for a similar vehicle! Thank you for taking the time to share your feedback.
Sep 3, 2019
I got an email the same day, so far good communication.
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Sep 4, 2019
Response from current dealership:
Thank you for taking the time to leave this review.
Aug 29, 2019
It’s such a nice smooth experience with our sales Marc...we have to bring three boys with us when we go buy the car. Marc made our purchase procedure as quickly as painless as possible!! We love our car!! It is such a nice car with good value!!
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Sep 4, 2019
Response from current dealership:
We're glad Marc could make it a great buying experience, Jason. Thank you for taking the time to leave this review.
Aug 22, 2019
Responded quickly but I went somewhere else
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Aug 27, 2019
Response from current dealership:
We're sorry we couldn't get you into the car you wanted, but glad to hear that you enjoyed our services. Thank you for the positive review and we look forward to seeing you in the future.
Aug 9, 2019
I wanted to buy the car, and sent my message to the dealer before the car was sold informing them I wanted to buy. They failed to respond to me until after they sold the car to someone else. They did say that they will keep an eye out for another one, but who knows if they will.
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Aug 20, 2019
Response from current dealership:
We apologize for this experience. All of our vehicles are sold on a first come first serve basis. Our inventory on our website may take 24 hours to update. We apologize for any inconvenience this has caused and we will pass your feedback on to our team in hopes of providing a better experience in the future.
Jul 18, 2019
Responded quick
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Aug 5, 2019
Response from current dealership:
Thank you for the 5 star review, Lola. We're glad to hear it!
Minh
May 15, 2019
Asked if she would drop the price off by 1000? never got a reply and only ask me to come down and See her instead of simply yes or no .
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May 21, 2019
Response from current dealership:
We apologize for this experience, Minh. Thank you for your review, and we will reach out to our local team regarding this matter.
Colleen
Apr 23, 2019
We only communicated through email, but the sales rep was very nice & helpful.
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May 13, 2019
Response from current dealership:
Thank you for your 5-star review, Colleen. We're always glad to read reviews like this.
Therese
Apr 21, 2019
Bought a 4runner from Hertz this weekend after taking it for a test drive on Wednesday. Sayed was great. No pressure from him and answered all my questions. I never felt like he was trying to pull a sale off he just left me to my own devices. My only two slight complaints are that Valentin pushed pretty hard to sell the extended warranty but he never rmentioned that the manufacturer's warranty was still valid. Also that the interior had been very roughly cleaned with a dirty rag so there was a lot of water/dirty marking on the trim. No big deal. Took me 10 minutes to fix it when I got home. Got a really good deal on this car and will check them out when it's time to get a car for my wife. Fully recommend.
2 of 2 people found this review helpful.
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May 13, 2019
Response from current dealership:
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve from our team. Thank you for your 5-star review and we hope the 4Runner is working out well for you.
Mike
Apr 18, 2019
Bought the car. Nice experience.
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May 13, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Mike.
Rashall
Apr 3, 2019
Very helpful and will negotiate prices
1 of 1 people found this review helpful.
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May 13, 2019
Response from current dealership:
Those are great words to read. Thank you for your 5-star review, Rashall.
michael
Mar 19, 2019
great
0 of 1 people found this review helpful.
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May 13, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Michael.
Jennifer
Mar 7, 2019
Quick response and answered all my questions honestly!
1 of 1 people found this review helpful.
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May 13, 2019
Response from current dealership:
We're so pleased to hear. No surprises is usually what we aim for.  Thank you for your 5-star review.
Susan
Feb 2, 2019
Excellent professional service. Sayad was very helpful. A great car buying experience. We would recommend our friends and family to your business. Thank you.
3 of 3 people found this review helpful.
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Feb 19, 2019
Response from current dealership:
We love hearing that Sayad provided a stress-free being experience. Thank you for the kind words and your 5-star review, Susan.
Carol
Nov 18, 2018
I ended up buying a 2018 Nissan. Love the car. Dealership was great would recommend to everyone
1 of 1 people found this review helpful.
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Dec 18, 2018
Response from current dealership:
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review and we hope the 2018 Nissan is working out well for you.
Nov 6, 2018
Hertz representative got back to me immediately...very impressive.
1 of 1 people found this review helpful.
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Joe
Sep 18, 2018
Sandra was great! She answered all of my questions. I will definitely work with her again.
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michael
May 30, 2018
dealer sayed was very nice and helpful got through the process in a good time.
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Jun 6, 2018
Response from current dealership:
Those are great words to read. Thank you for your 5-star review, Michael.
May 28, 2018
I called the dealership to ask them about the vehicle as I would be traveling a couple hours to get there. The salesperson was not honest about the condition of the vehicle at all. The vehicle was pretty beat up and the salesman said it had no scratches or dings, that was very far from the truth.
4 of 4 people found this review helpful.
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Jun 6, 2018
Response from current dealership:
We sincerely apologize for this experience. Please reach out to us at help@hertzcustomercare.com with details regarding your concerns, so we may further investigate this issue and do our best to assist.
lam
May 20, 2018
gods overall
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Jun 6, 2018
Response from current dealership:
Thank you for your 5-star review, Iam.
Apollo
Apr 3, 2018
Hertz dealership are place to go if you want to buy a car. There price are really low compared to the name dealerships
1 of 1 people found this review helpful.
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Apr 27, 2018
Response from current dealership:
Thank you for your 5-star review, Apollo. We're always glad to read reviews like this.
Christine
Mar 16, 2018
The dealer let me know this car listed was not at there lot. Not sure where it is from.
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Mar 27, 2018
Response from current dealership:
We sincerely apologize for this experience. Please reach out to us at help@hertzcustomercare.com so we may further investigate this issue and do our best to assist.
Feb 11, 2018
Great dealer! We bought a car from them.
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Feb 19, 2018
Response from current dealership:
We're so pleased to hear! Thank you for your 5-star review.
Mary
Jan 21, 2018
I called eagered to purchase this car as a commuter vehicle. I was told the car was being cleaned and to call the next day to set up a test drive. I called the next day and was told the car was mistakenly advertised too early. They told me to call back on a specific date they would be able get an update on this car. Again, I called and was told there is no such car. Bottom line, they are horrible communicators who aimed to frustrate prospective buyers with lies about the whereabouts of the vehicles.
6 of 6 people found this review helpful.
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Jan 29, 2018
Response from current dealership:
We sincerely apologize for this, and can understand your frustration. We will address this matter with the local team. Thank you for your review, Mary.
CATALINA
Jan 15, 2018
I stopped by unexpectedly. They were very busy and did everything they could to take care of me perfectly. My friend & I went to around with keys and tried cars. Loved the friendly service I got & love The great deal and the car I bought. you can’t go wrong it’s the best deal in town I am very very very happy with my 2016 Nissan versa note!
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Feb 15, 2018
Response from current dealership:
We're pleased to hear that you are happy with your vehicle and that you also received the customer service you deserve. Thank you for your 5-star review, Catalina.
June
Jan 11, 2018
Jay was a kind and funny sales person. I bought a car and am pleased with my purchase and the support from Hertz staff.
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Feb 15, 2018
Response from current dealership:
Kind and funny is always a great mix. Thank you for your 5-star review, June.
Scott
Nov 25, 2017
This car was posted for $6050. I called and talked to Aneesh and he confirmed it. I needed to wait a few days for my daughter to get into town as the car was for her. I called in the morning to confirm it was still available and he said yes. We drove 1.5 hours to get there and took it for a quick test drive and looked it over. It wasn't until later with their finance guy that they said the price was higher, and indeed on the website it was now higher. Had Hertz told me that they raised the price I would not have made the drive to Sac. I could get a similar price anywhere. Aneesh seemed genuine that he didn't realize the price change even though his sheet was in his hand. They refused to meet in the middle even. Then after the fact they tell me there is only 1 key. These guys aren't always upfront with things apparently. I am not happy about the transaction. Be careful with these guys. The car was clean and Aneesh was helpful in getting the few items I pointed out rectified. But the bottom line is I paid $1600 more than I expected.
3 of 3 people found this review helpful.
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Jan 25, 2018
Response from current dealership:
We sincerely apologize for this experience, Scott. Please reach out to us at socialcare@hertz.com with your vehicle vin number so we may investigate this matter. Thank you for your review.
Nov 13, 2017
The salesperson worked with my schedule, stayed late and was knowledgeable and honest about their cars and business! Plus great pricing.
1 of 1 people found this review helpful.
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Jan 25, 2018
Response from current dealership:
We're always pleased to read reviews like this. Thank you for the positive feedback.
Phuong
May 27, 2017
Responded quickly and friendly service
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May 14, 2017
Steven (salesman) and Valentin (financing) were very helpful. Steven kept in contact with me for over a week before I drove down 2 1/2 hours to ensure the cars I wanted to look at were available. Once I got there, he was very honest and great to work with. Valentin made sure I got the best rate possible. The entire staff was very nice and accomodating to my son who talked their ears off the entire time. They did everything they could to ensure the car I was getting the best deal possible. It was one of the easiest and most pleasant car buying experiences I've had.
1 of 1 people found this review helpful.
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Taryn
May 9, 2017
Scott was great. Love my car. Fair deal
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Tea
Apr 15, 2017
Excellent experience. Fast and easy no haggle or hassle!
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Apr 13, 2017
An email was sent and I was told that if i was just asking question that it was a waste of their time.
3 of 3 people found this review helpful.
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Mar 15, 2017
They lied online & over the phone about the model car they had. My husband & I drove almost 2 hours to see a car I'd wanted. A Jeep Grand Cherokee Altitude, I called to confirm with dealer and verified the listing. After arriving, we had to wait a better part of an hour to even see the Jeep. Then, found out it was not the correct model. They kept blaming anyone & everyone for mistake, but did nothing to compensate for erroneous price calculation either. We left, stay away from these swindlers!!!
5 of 5 people found this review helpful.
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Kentiner
Nov 18, 2016
They contacted me and were ready for me when I showed up the next day. I ended up buying one of their 2016 Nissan Frontier SV Crew Cab 4WD. They had three. I liked the no haggle approach and their customer service was great.
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Kristen
Jul 20, 2016
Verry helpful and not pushy answered all my questions quickly.
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Scott
May 29, 2016
Excellant experience
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Amanda
May 19, 2016
Fantastic. Very pollite, helpful and it took about 2 hours, after being preapproved, to get a car.
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RK
Feb 12, 2016
Received a message after a couple days but it was short and not at all helpful.
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David
Dec 6, 2015
Good
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Bernice
Nov 7, 2015
They contacted me and we bought a yaris from them. They sell the cars fast so most we saw online were already gone by Sunday so if you see something you want, don't wait.
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Randy
Nov 2, 2015
Great
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Barry
Oct 22, 2015
They were very pleasant to work with. Never pushy. I hate buying cars and car sales people, but this dealer made it a good experience.
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Lo
Oct 16, 2015
Fast response.
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Joan
Aug 15, 2015
Excellent salesman - willing to research my questions and explain the process.
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Chris
May 3, 2015
Fernando was very helpful and responded very well. I wish I would have bought from him.
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Neli
Feb 28, 2015
Good customer service and reasonable prices
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Dec 1, 2014
awesome guy
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Drew
Nov 22, 2014
Professional. Willing to help
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Jay
Oct 28, 2014
Mo Finn helped me. He was great, knowledgeable, helpful and professional.
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Jose
Aug 20, 2014
Great experience , very helpful with no pressure seller looking over your shoulder constantly, Knew his inventory
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stewart
Aug 10, 2014
Very accomidating and easy to work with. Great overall experience and love the yaris.
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Jennifer
Aug 9, 2014
Very helpful and friendly staff. Instantly responded to my inquiry. Highly recommend them. Especially Nils.
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Yesenia
Apr 28, 2014
Fernando was an amazing seller he helped me a lot with my car choice. Thank you so much for being the best you rock dude!!
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Millie
Apr 10, 2014
I called but car was sold
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Adrian
Mar 24, 2014
Joe was awesome!
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Sophie
Oct 7, 2013
I purchased a 2013 Camry SE from hertz car sales! Joe cardella from hertz car sales was fantastic and treated me great fully! I enjoyed my experience and not only did I get a good deal on my camry but it is also an amazing car. I am a satisfied customer! And will refer friends and family to hertz car sales Sacramento
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Thea
Jun 20, 2013
I only communicated to him through email i never went down at saw the car or dealer
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Doug
Dec 23, 2012
I am pleased with how they responded to my questions.
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