Hertz Car Sales Portland

Great experience working with Kip and Josh. Purchased car there

Very accommodating.

They responded to my inquiry right away. When I was able to see the vehicle it was almost in better shape than it has been described on the website, it was clean and ready to be test driven. The dealership staff were friendly and accommodating, Jim even helped me drop off my rental car and brought my new car to me. Definitely would recommend. 10/10

Good !

Much appreciated. :-)

They responded to my email question right away!

I never made to the dealership. I was contacted by three different people onThe questions I had. Didn’t know who to respond to. Two questions were never answered after asking twice. I finally gave up and went elsewhere.

Great experience buying our new vehicle! Thanks!

Courteous and helpful. We were unable to come to an agreement and make a deal but the staff was extremely helpful. Will come back to this dealer!!

Experience was really nice. Ron who helped me was terrific. Would definitely purchase from here again. I would recommend to my friends.

Very nice people! Very knowledgeable about their vehicles! I just decided to wait!

Hertz is a horrible buying experience. Too much pressure and lies. The salesmen don’t care about the buyer.

Drove 20 minutes to this dealership only to hear that the specific car I asked for over the phone and over text was already sold. Wasted an hour of my time and an awkward confrontation with the sales guy about misleading the availability of the specific car I asked for.

I arrived in Portland from Los Angeles for a car. I was ready to give a down payment $ 10,000. Credit history, the tax was 9%. The car's brakes were broken. They refused me. I drove home to Los Angeles without a new car ...

No high pressure sales person. Took longer than expected due to being short staffed for the day.

Good experience. Responded quickly to my inquiry. Vehicle description was accurate. I drive from more than 2 hours away, vehicle and dealership was ready for my test drive. Hassle free easy car buying experience. Please update the dealerships correct address on CarGurus.

Great people. They took care of our needs and explained everything thoroughly.

They were good except for amount of paperwork to sign......made for long time there when I wanted to be on road home!!

Online folks who email are very upfront and knowledgeable and answered all my questions. The sales reps however at the local level just seem to be car pushers. Need to allow a totally thorough test drive rather than a pre-determined route. Need documentation that recalls have been addressed. Lots of cars for sale with plates from CA and AZ but would prefer to see some that have remained in Oregon their entire lives.

Prompt and very helpful!

They responded right away. They were very nice. I'm just not sure what I'm going to do right now. I didn't go out and look at the vehicle. As for responding quickly I would recommend this dealer.

Dealer contacted me within the next day.

Great

The worse experience I ever had,first of all the sales person that I was dealing with never returned my phone calls,I had to make all the calls,he would not bend over backwards at all.he needs to be more accommodating to customers, especially when they live far away and willing to travel a long ways to get the car.

Jeff was very nice and personable. Not pushy. I purchased the car from him. However, after driving it a few days, I noticed the driver door was a slightly different color than the rest of the car. I called him and he said Hertz would "take care of it". Now I am waiting for him to follow up and tell me WHEN Hertz will call me to "take care of it". Otherwise, Jeff is GREAT!

Great place to work with- Ask for Kiwi, you will be happy that you did!!

Bought a real nice car from them, had a bit of a problem after buying the car and they took care of the problem right away

Rude, condescending sales associate. Attempted to mislead by stating one owner, but was a rental car. So several drivers for a one owner vehicle. Customers are not stupid.

The car lot was busy and dirty, but the staff was helpful

Hertz did good. They actually provided me the price information I asked for. Too many dealers just want to get your information promising to tell the price. Instead they start to make endless phone calls about how to get in touch with them and messages of the same kind. That makes a customer feel stupid. I am perfectly capable to find a phone number, if I need one. I personally hate talking on the phone for a couple of reasons. First I am a rock musician and my hearing over a usually bad phone connection is not that good. Secondly my mother tongue is not english and that causes it´s own problems. That is why I prefer written information, especially, when I have asked for one.

Called and texted me. Very helpful on the phone, but did not have the interior I was looking for.

Bait and switch the car advertised was never for sale and they told me that

Very good

Car was good. Poor communicators. Made deal more difficult and complicated than needed. tire pressure light was on. Sales person said she had tires checked while I waited for the many unnecessary steps in process. Light still on, she said it will take a few days for sensor light to respond. This sounded wrong to me. Took car to Firestone and found all 4 tires to be dangerously low. Can't believe she told such a dangerous lie.

Sales rep was awesome, huge mix-up with the financing however.

Responded with updates

Pleasant atmosphere and I'm happy with my car, but not the most efficient. I think that hertz is more concerned with the rental side of things and the selling side doesn't get as much in the way of resources. At least I heard back from them which is more than I can say for the other dealers I contacted.

Very disappointed with customer service standards, employee sales and professionalism. Will not be looking to Hertz for any needs in the future, and definitely will tell my friends to look elsewhere as well.

Received call and email but would not discuss pricing over the phone. V.