Hertz Car Sales Pittsburgh

Great folks. Don my Salesman was spot on great ..vince the manager the same. Mike in finance again was so helpful and professional. Very pleased . Purchased the vehicle .. immediately

Was very responsive

Dealer responded. Didn't have the vehicle listed. Wanted to send me to Michigan but they're located in PA. I passed.

Terrible service! Rude on the phone then I drove almost an hour to test drive the vehicle told them I was on my way before I left and set an appointment for the time 3 days in advance. When I arrived the car had not been pulled up and ready, was still covered in snow and when we took it for a test drive they still didn't clear the snow off I had to clear enough off the windshield to see where I was driving. They could have given me the car for free I wouldn't have done business with them!!!!

Excellent service and atmosphere great sales team

They contacted me by phone instead of spamming my email like some of the other dealers. Set my appointment and all went well. The showroom is a bit dated and hot. I was there for about 3 hours, which wasn’t awesome. They only had one manager doing all the paperwork. Still, everyone was nice and I purchased the vehicle without any problems. I’ll definitely buy from them again and recommend them to others.

There cool

Helpful and courtesy staff.

Horrible customer service. Lied to me multiple times and then the car only came with one key fob. But they give you $25 off to a locksmith to get one made. $25 off of something that’s $300+? That’s a slap in the face. I called to complain and the manager only cared about if there was an issue with the car. He cut me off and asked multiple times if the car was fine. I used the contact us link multiple times with no response.

Good

Everything was great. Salesman top notch Problem: Was only given 1 Keyfob at the end of transaction and haven't seen any compensation or offer to have one made from Hertz. Cost to Have one made and programed is around $300.00

This dealership took care of my long distance purchase. I appreciate everything that everyone did for me. Mitch I appreciate you and the great job to make sure I was satisfied.

They responded quickly.

They were very helpful and we were in and out. We got financing and it didn’t take long at all. Will definitely go back for another vehicle.

They gave me all the information I asked for

Informative and patience.

All sales people were busy. I was interested in a Jeep. Went and looked at it. Had a flat tire and dirty in the rear passenger area

Worst dealership I have ever encountered. Sales men are not helpful and they drag their feet when it comes to paperwork. Didn't feel valued as a customer. Never again will I go to Hertz company.

Sales Consultant was very upfront about condition of the vehicle, not good, and recommended other options. Friendly but grounds and building are sparse and dirty. Cars are in various shape of cleanliness. Better places with better prices are out there so would say pass on this dealership.

They answered my questions but because of the pandemic I did not commit until I know for sure that I have a job to go back to.

Good conversation. No financial help available.

It was very nice to be contacted so soon.

Very easy to talk to. Did everything he could to get me a good rate. Good experience.

Went to Hertz in Pittsburgh and test drove the vehicle. It was ok. Salesman turned up AC and music while I was trying listen to see if car made unusual noises. Found a car I was ok with and he entertained the idea of working with the price until he learned I had my own financing in place. He literally told me to go get a car elsewhere. If the answer was no, that is fine but why get snippy?

Good customer service. They responded right away.

nice people

Gave us plenty of time to browse and test drive prices are below market and no negotiation

Very short with response. Asked for additional photos, only stated number to call for more information. Need to learn times have changed use the technology that is available to everyone.

They did reply to my email, but it took a while. Then when I went to test drive the vechile, there were about four sales guys and only one person helping three different customers, including myself, at one time. So the wait to just test drive was long. What they don’t tell you is that they don’t accept letters of credit and require a cashier’s check to drive off the lot that day. I ended up having to wait three days before I was able to drive off the lot. Completely different experience from when I bought my first car ten years ago from a Kia dealership. I can’t say my experience was all bad, I did get the car I wanted at a good deal and when I was able to get my car it took less than 40 minutes.

Car has many scratches on it. They will not negotiate price. Test drove a 2018 and it smelled of antifreeze. When i notified the guy he didn't seem alarmed at all. They know nothing about the cars! Do not buy here!

first i drove appx 45 miles to get to hertz auto sales to the Coraopolis area . selected the auto I wanted to test drive . Salesman Don asked for my license so he could copy it Dealing with other auto dealers I knew this wasn't out of the ordinary. Needless to say when I left the dealership I left w/o my license. I should have been on my game but also the salesman should have also. The next day I had to take the long drive back to retrieve my license. Moral of this quip. pay attention ,. The prices I feel are very fair. good quality and selection of Vehicles to choose from no lack of Selection. If i were to rate this visit I woul have to give it a 2 out of five. They could have at least offered something for my time and gas on the second trip.

I was making an inquiry and was contacted promptly

purchased Nissan Rogue

This company was great! They get back to you fast. Most of the staff was good. The vehicle I purchased was not washed but was clean inside,other than that my experience was great!

Hertz was very nice, but we ended up finding another car.

Fast response but no negotiation.

They were great... answered all questions

Instead of a Pathfinder, I purchased what I really wanted...a Nissan Murano!

Prompt to contact with information on the questions I asked. I purchased a new vehicle from another dealer, which is why I did not buy from this dealer. My overall experience was very positive.

Frank could not have been Better.

Good experience, showed a few cars, no pressure.

Responded quickly to my inquiry. I bought my car at another dealership and did not test their car

Good service.

Someone contacted me and we discussed my needs. I received one additional response but then didn't get a second follow up, with questions still on the table. I feel like he didn't want to answer the question about how much of a trade-in they were figuring in the monthly payment he quoted me. I had also made it clear that I had a couple months to find something, so if not this car then perhaps another in the future as I was very interested in buying a used rental car. Isn't that a salesman's dream to follow up on? Purchased a different vehicle when I didn't get a response to that question after more than a week.

Good deal. Accomidating in making sure I had all floormats (one was missing). Paperwork took longer than I expected. 3 hours? None the less, I love my new Pathfinder!

The manager called to schedule an appointment but I was not able to keep it. Very friendly and knowledgeable abd concerned.

Theresa bought the car in this picture

Aaron, one of the salesman, actually stayed passed his quitting time to handle me buying a car. They were very patient with me as I was getting insurance on the car. My phone ran out of a charge and they let me use their phone. I have bought four brand new cars , the Jeep Compass I bought was not brand new, but this was the best buying experience I have had. Thank You Hertz for your professionalism and your down to earth manners.

Informative and willing to help. Did not purchase

Quick response to my questions!!!

I bought a 2015 Toyota Corolla on April 14th. Karim is who I dealt with directly and he was fantastic. In less than 24 hours he got back to me with my online credit application approval and worked to find me the best apr available. He wasn't pushy with any extra costs such as a bumper to bumper warranty although I went with the plan anyway. I would reccomend Hertz to anyone and of course Karim to deal with directly. My car is beautiful and has no issues other than some interior scratches that are obviously common.

The salesman was nice but he didn't know about the car. Didn't know how to sync, or how to use certain things in the car and didn't care to know. The detailer just quit so I was left with a subpar buying experience. I will say my salesperson did go spray down the car but should have offered money offf to get cleaned professionally or had someone take the car while we were there for 2 hours doing paperwork. It's not a 5 star experience. You are getting a car for a lower price but you will miss having a car with no dents, chipped paint, full tank of gas, a true inspection, 2 keys, a salesman who will walk you through getting started with your new car. I have the car 2 days and my check engine light is on. How can I need an oil change when they say they top off all the oils during inspection. Oh well, as I said they are nice but the service is subpar.

Karim was an awesome guy who not only answered all of my questions but made it a very enjoyable experience! I would definitely recommend this dealership!

Got back to me quickly - but felt like a form letter. Asked a follow-up question but got no specific answers.

Quick email response

Great buying experience! Hassle-free shopping without all the "games" of a normal car lot.

I had an awesome experience! Salesman was professional, personable and HONEST. (Something you don't always get when looking for a used vehicle). I definitely recommend this dealership.

Working on a deal

I told them I was coming around 3. Got there at 4 and they had just taken the car away to auction so I didn't get to see it

could not explain the 3 day rental when I asked they just said go to the website. I was already having trouble with the website. So I lost the car I wanted.

frank was a great guy to work with. there was some confusion on the sales agreement but it was completed properly in quick fashion. did not want to feel pressured in buying a car and wasn't. all good

the salesman, Paul, was helpful and eager to show me the car I inquired about. we had no conflict and the 2015 Beetle was just as advertised. financing was arranged in a timely manner, and an exceptional deal was concluded. thank you for everything. I will recommend this dealer to my friends and will check out my next auto purchase here.

Great!

Car has 27 mpg, but here it was written 29

They were very polit without pushing me to buy.

This dealer is very professional, he responded my emails before I went over for a test drive. The cars were great driving but they didn't have the options I wanted. He followed up w/ the email and I responded that those cars were not what I was looking for. He understood and didn't bother me again. He was very professional, no pressuring me to buy whatsoever. I'd go here to shop again when I need a car in the future.

We felt that we had a great experience with this dealership.

Car was sold but salesman was happy to give me other suggestions to finding other choices.

nice to deal with

Sales man was very dry and showed no interest. He did get back to me within a couple days but I had found a car by then

Extra nic salesmen that go above and beyond to get you into a new car!

Bought it

They responded 1 time by email only. I emailed them again and called with more questions but they NEVER responded back to me???

I made an appointment to put a down payment on a car so I could pick it up a few days later once I had my funds, but the dealer sold it to someone else the same day I had an appointment to put a down payment on it. The kicker is, I could have put a down payment on it the day before but the dealer I was talking to had the day off and I didn't want to cheat him out of the sale. Shame on me for trying to do the right thing.

no deal went elsewhere and got a better deal on better shape car and valued as a customer

Dealer responded quickly. Never visited to make a purchase, as another dealership beat their price by a longshot. However, it is worth noting that the salesman repeatedly emailed me to try and set up a test drive - seemed desperate to get rid of the 2012 Prius they had in stock. Use that to your advantage if you can!

We bought the car we were looking for from Hertz and I am very satisfied with everything. Definitely recommend this.