About Us

Hertz Car Sales Jacksonville is your local used car dealership offering top-quality vehicles at prices often below KBB Suggested value. Every vehicle on our lot has gone through a rigorous inspection in order to receive a Hertz Certification and we include a powertrain warranty. Learn more about these vehicles and how you could get one delivered right to your door!

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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
John
Jun 30, 2025
Very professional as well as personal. Highly recommended.
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Mar 6, 2025
Bought the car I wanted , fast and easy processy
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Dec 19, 2023
Dealer was very responsive and helpful. Have a good feeling about Hertz car sales.
3 of 3 people found this review helpful.
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Jul 30, 2023
The salesperson Hunter lied to me. He said the car I drove to see was not there. Then salesperson Ray lied to me and said the car is there and would be ready the following day. We gave him additional day to get it ready and when we went there it was not ready. Due to this I will not purchase my vehicle from them.
4 of 4 people found this review helpful.
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Jul 13, 2022
Great salesmen Montreal was on point noticed me and team made sure I left with car that day after closing
2 of 2 people found this review helpful.
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Tash
Jun 4, 2022
Was only a call and they provided all the details i asked for.
2 of 2 people found this review helpful.
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Gladis
Jun 21, 2021
This dealer is not honest. They advertised a 4RUNNER just to attack customers with intentions to sell Mitsubishi. Once my husband and I got to the dealership, the 4Runner is hidden somewhere. They tried to convince us that a 4Runner was not the right car for us, instead they showed us all the Mitsubishi’s they believed are they types of cars we should be looking at not a 4Runner. I thought that was very insulting. I will not recommend this dealer to anyone
5 of 5 people found this review helpful.
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Jul 1, 2021
Response from current dealership:
Hello, Gladis. We are sorry to hear about your experience, and we’ll be sure to pass on your concerns to local management for review. Thank you for taking the time to leave us a review and providing us with this feedback. - Kay
Natasha
Apr 3, 2021
Well my sales guy Chris was very friendly he was new a did a good job however it’s a lot they do t tell you I when I got there they were saying the truck was not there it was getting checked at pep boys they all the sudden they found it I test drive it it drives well I get back tell they the intenna is broken as I looked on roof the response was well radio works we sell as is they was vehicle and had all the scapes and scratches and I asked for a car fax they refused to give me or a inspection report I took to a gmc dealer to get it checked car had been on accident hertz never told me that overall does not sit right manager still has not called me back to take care of this not impressed at all
3 of 3 people found this review helpful.
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May 10, 2021
Response from current dealership:
Hello, Natasha, we certainly don’t like to see that you didn’t have a five-star experience with us and would like to review your concerns. Can you please send me an email at hertzcarsalesleads@gmail.com with your contact information, VIN number, and location of where the car was purchased? Please include your name in the subject line. Thank you. - Kay
Ken
Mar 31, 2021
They contacted us
1 of 1 people found this review helpful.
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May 10, 2021
Response from current dealership:
Hello, Ken! Thank you for the 5-star review! We are so glad that you had a great experience at our Hertz Car Sales Jacksonville location! - Kay
Sep 13, 2020
I took a visit on 9/11/2020 and the 2019 dodge charger gt’s they had available were not clean at all. None of the workers even came outside to even talk to me about the cars. I saw one guy outside but he was out there cranking up another car but no customers were there. I was very disappointed with the cars and customer service
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Wil
Jun 2, 2020
Don Knowles was my sales person. No BS, no frills, just telling you what was what. Did a great job and was super helpful. If you bank with Community First Credit Union, your process will be challenging. There are some issues between that particular credit union and Hertz sales. Be prepared to 'work' to get a check to Hertz if you finance through that credit union. Any other credit union or bank and you are fine. Also finance through a credit union to get better rates. Right now inventory is at crazy low prices (under NADA suggested). I bought my vehicle and actually have equity. Some things you need to know. Hertz is not like a dealership. There isn't any haggling, the vehicles won't be detailed, what you see is what you get. Also they are VERY busy but they have GREAT deals going on. The paperwork process was pretty simple. Once I had my check in hand I was out in less than an hour. If you are looking to haggle prices or negotiate extras, this isn't the place. Ask for Don K!
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Travis
May 21, 2020
You get what you pay for. They were good, no pressure, easy process, and they offered a great trade-in price.
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May 15, 2020
Responded appropriately
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5
Apr 13, 2020
The Hertz dealer was up front with a no haggle price. Car was in good shape with a good price. Personally I thought the car could have been washed and cleaned a bit better but it was a very good price. The staff was very professional and easy to deal with.
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Adrian
Apr 4, 2020
Great
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Michael
Feb 15, 2020
Very friendly and helpful I end up buying a car
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daphne
Oct 13, 2019
Ian made my purchase smooth sailing! He was a delight to work with. Bill was very pleasant as well.
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Nov 19, 2019
Response from current dealership:
We're so pleased to hear. No surprises is what we aim for.  Thank you for your 5-star review, Daphne!
Oct 8, 2019
Great timing and info exchange
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Nov 19, 2019
Response from current dealership:
We are so glad to hear this! Thank you for your review, John!
Randall
Jun 8, 2019
Dealer was good
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Jun 17, 2019
Response from current dealership:
Those are great words to read. Thank you for your positive review, Randall.
May 29, 2019
Very difficult to get in touch with anyone. I wanted details on the options of the vehicle and Don said I would just need to reserve it online and rent it first. Wouldn’t even provide any information. I purchased a vehicle elsewhere and would not recommend Hertz car sales
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Jun 17, 2019
Response from current dealership:
We're sorry to hear about this, Ashley. Thank you for your honest feedback. We'll address this with our management team in hopes of providing a better experience in the future.
Eric
May 17, 2019
2 cars bought here they made it another great expierience !
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May 20, 2019
Response from current dealership:
We're so glad our team could provide a great buying experience for you twice, Eric. Thank you for your kind review.
May 15, 2019
The dealer was forth coming with the flaws of the vehicle when i told him about who the vehicle was intended for. Honesty much appreciate in that line of business
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May 20, 2019
Response from current dealership:
Thank you for your 5-star review. Honesty is what we strive for, so we're always glad to read reviews like this.
SUE
Mar 19, 2019
Cam was great, didn't purchase cause the price was more than I wanted to pay.
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May 2, 2019
Response from current dealership:
We're sorry we couldn't get you into the car you wanted, but glad to hear that you enjoyed our services. Thank you for the positive review and we look forward to seeing you in the future.
Makayla
Jan 27, 2019
Amazing service throughout the entire buying experience! Both people were extremely knowledgeable and helped us get the perfect car. They definitely have any future business from me!
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Feb 19, 2019
Response from current dealership:
We love hearing that your entire buying process as smooth and easy. Thank you so much for this 5-star review, Makayla. We can't wait to see you for your next vehicle.
Jan 16, 2019
Awesome
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Jan 24, 2019
Response from current dealership:
Thank you for the 5-star review, John.
Shana
Dec 23, 2018
I spoke with Troy very cool guy very informative regarding the vehicle I dropped ball on the deal do to my financial situation. Again I'd recommend anyone go there great company
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Jan 10, 2019
Response from current dealership:
Shana, Thank you for the positive review. We are happy Troy was able to provide such great service. We hope to see you again.
Sep 10, 2018
Very nice people. No pressure.
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king
Sep 7, 2018
Hertz made the process really easy!!! I love my new car
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Tony
Jun 19, 2018
Car was no longer available but still listed for sale
1 of 2 people found this review helpful.
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JAGADESH
Jun 4, 2018
the odometer state 2690 but on the car it 32700 there is a disconnect and it not being fixed
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Sue
Apr 22, 2018
He notified me right away,and invited me to take a drive,
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Apr 27, 2018
Response from current dealership:
We are glad we could provide the customer service you deserve, and thank you for the 5-star review.
Jonathon
Apr 13, 2018
Good
1 of 2 people found this review helpful.
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Apr 27, 2018
Response from current dealership:
Thank you for your 5-star review, Jonathon. We're always glad to read reviews like this.
Mar 15, 2018
Wasn’t great, guy took 4 days to respond about a very simple question, not worth the time and definitely not going back
1 of 1 people found this review helpful.
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Mar 27, 2018
Response from current dealership:
We sincerely apologize for this experience. Please reach out to us at help@hertzcustomercare.com so we may further investigate this issue and do our best to assist.
Mar 2, 2018
Great service
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Mar 27, 2018
Response from current dealership:
We are glad you enjoy our service, Tavian.
Jaime
Feb 26, 2018
The car was just like the picture I finished buying another car from the dealer they let me try 2 cars and I finished buying one Troy was the employee who was with me the hole way excellent person!!
2 of 2 people found this review helpful.
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Mar 27, 2018
Response from current dealership:
Thank you for your 5-star review. We are glad Tory was able to give you the customer service you rightfully deserve.
Dec 16, 2017
Great
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Jan 25, 2018
Response from current dealership:
Thank you for your 5-star review, Pete.
Dec 3, 2017
People very understanding thank you
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Jan 25, 2018
Response from current dealership:
Thank you for the positive review.
Dec 2, 2017
Bought a different car from this dealership. Awesome service.
1 of 1 people found this review helpful.
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Jan 25, 2018
Response from current dealership:
We're glad to hear it. Thank you for the positive review, Baron.
Morris
Dec 1, 2017
The guy I talk to seem to be knowledgeable I just didn’t understand why the vehicle was $3000 less than any other vehicle exactly the same he did tell me he thought that the van was out of balance not sure what that meant I thought it was the tires but he kept he insisted that it was out of balance
1 of 1 people found this review helpful.
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Jan 25, 2018
Response from current dealership:
We apologize for this experience, Morris. We will reach out to the local team to address this. Thank you for the review.
Nov 12, 2017
The car purchase went extremely smooth with Hertz and very pleased with the price we paid. Troy was great. Went above and beyond.
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Jan 25, 2018
Response from current dealership:
We love to hear words like this. Thank you for the 5-star review.
5
Jim
Sep 9, 2017
Excellent
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Ali
Aug 30, 2017
Contacted me quickly
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Aug 8, 2017
Failed to honor the appointment. Car was out ina drive test.
0 of 1 people found this review helpful.
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Briana
Jul 6, 2017
Helpful
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Dan
Jun 25, 2017
Worked with Troy and he was very helpful. When I went in they were very busy causing a bit of a wait but I was taken care of once I was next. The cars on the lot that I looked at were in excellent condition for used fleet vehicles. The only things I noted on their cars that is negative is they don't replace tires and for some reason almost all their cars only come with a single key and sometimes not even the keyless entry portion
4 of 4 people found this review helpful.
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Jun 2, 2017
Sales guy was nice. Most of the cars on lot are in very used condition. Some cars smelled so bad you would want to puke if you had to stay in it fro than 15 minutes.
7 of 8 people found this review helpful.
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Sep 19, 2016
No offer received. It looks like they don't like cash offers to buy. They wanted haul me into the lot. ROBOT system to contact potential customers, awful!!
7 of 8 people found this review helpful.
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Victor
Jun 1, 2016
Got courtesy tel. calls then followed up by emails..
1 of 1 people found this review helpful.
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Apr 8, 2016
Good experience
2 of 2 people found this review helpful.
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CoCo
Mar 26, 2016
The truck did not have the accessories we were looking for.
3 of 4 people found this review helpful.
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Nikki
Feb 25, 2016
The car I was interested in has been sold so I'm wondering why it still to this day shows it's available. What if someone made the far drive of 50+ miles to go see it assuming you still had it?
7 of 7 people found this review helpful.
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Victor
Jan 23, 2016
Excellent salesman and best prices in the area
0 of 1 people found this review helpful.
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GA Teacher
Dec 14, 2015
Zachary responded right away when we contacted Hertz. We test drove two vehicles, and though we bought neither, our experience was positive. There was follow up after our visit, and we would certainly go back there if Hertz had a car we liked at the price we liked.
0 of 1 people found this review helpful.
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Paul
Nov 12, 2015
Clerk was extremely helpful and informative.
0 of 1 people found this review helpful.
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ERICA
Sep 4, 2015
Excellent cars, excellence service. ....go see Pam!!
0 of 1 people found this review helpful.
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Oscar
Aug 20, 2015
They response immediately
0 of 1 people found this review helpful.
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Mark
Jul 19, 2015
The car was great. However, dealing with the salesperson was a disappointment and poor customer service
4 of 5 people found this review helpful.
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joseph
Feb 28, 2015
The best deal I made this year
0 of 1 people found this review helpful.
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Renata
Jan 14, 2015
Staff very friendly and a great deal! Very happy with my new car.
0 of 1 people found this review helpful.
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Teri
Sep 18, 2014
Have not been there, but they did respond to my request
0 of 1 people found this review helpful.
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Jim
Aug 1, 2014
good communication/efforts by Hertz.s Scott just no vehicle match for me-----thanks Scott/ Hertz
0 of 1 people found this review helpful.
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Jazzmen
Jun 29, 2014
Pam was amazing help! Perfect place to find the right car for you plus so much variety.
0 of 1 people found this review helpful.
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