About Us

Hertz Car Sales Bell Road is your local used car dealer in Phoenix, AZ. Our Hertz Certified used cars for sale are often listed below KBB value and include a powertrain warranty with purchase. And if that's not enough, our financial experts are prepared to help you secure an affordable car loan. Learn more and schedule a test drive today!

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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Crysta
Jun 30, 2025
Great experience. No pressure to purchase anything other than the car.
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Jun 7, 2025
The sales person was rude and unwelcoming. Walked out when going to sit down to do a deal due to the rudeness. This dealership is the full definition, grabby, dark and depressing.
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Rob
Jun 5, 2025
Dealer reached out via phone calls which I missed several times. So they definitely tried to reach out, the issue was when calling back their auto voice system is terrible and actually hung up on me at least twice, which basically lead to me not doing business with them. I would highly recommend that the management team over there look into their automated answering service!!!
1 of 1 people found this review helpful.
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Jan 15, 2025
Super patient with buyers!
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Jim
Jan 4, 2025
Very knowledgeable about the vehicle and upfront on pricing. Hope we can make a deal in the future.
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Oct 28, 2024
Went to look at this car when it was $15,000 and they were supposed to get something fixed, I was even willing to buy as is and fix it myself, then they relist the car for $18,000 and no one returned my calls to let me know it’s ready, and don’t want to honor the original listing price, they say “NO HAGGLE” pricing, would never buy a car here, if they lied about pricing what else would they lie about
4 of 4 people found this review helpful.
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Aug 22, 2024
It's ok the sales lady said she wud call me back for my trade value but never responded took pictures of my vehicle vin miles for nothing waste of time...
4 of 4 people found this review helpful.
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May 29, 2024
Very helpful. Took time to go over car details and pricing
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Feb 14, 2024
They're really helpful and patient. I will be doing business with them. Chuck
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Robert
Jan 2, 2024
Very well done. The vehicle was as advertised, stayed in touch with us, paperwork took about 30 minutes.
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Aug 7, 2023
Great service
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20
Aug 2, 2023
One of the best car buying experiences I have ever had! Everything was quick easy and painless. No pushy salesman. I highly recommend Hertz car sales. I will definitely look to buy another car from them.
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Jul 31, 2023
This car had damaged passenger seat. It would be nice if they would take a photo of the damaged areas also. We drove 100 miles to view this vehicle. You need to look at the vehicle very closely, because if you don’t, you will be surprised when you get home.
3 of 3 people found this review helpful.
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Jan 5, 2023
Attentive and reached out quickly.
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Barbara
Dec 26, 2022
This was so easy I couldn’t believe how easy it was and fast my sales men Ron was all some he came in on his day off to help me buy the truck.thank you so much.
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Oct 30, 2022
The car wasn’t ready at the time of the appointment. The agent gave me access to the detailed department.
3 of 3 people found this review helpful.
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Aug 14, 2022
Victor was very curt and unprofessional by text message. He never uses full sentences. Generally rude.
14 of 14 people found this review helpful.
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Oct 22, 2021
No hassle
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Nov 2, 2021
Response from current dealership:
Hello, Jason! Thank you for the 5-star review! We are so glad that you had a great experience at our Hertz Car Sales Bell Road location! - Kay
30
Sep 4, 2021
Talked to the dealer and car was listed with 55,000 less miles than it actually had.
8 of 8 people found this review helpful.
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Sep 15, 2021
Response from current dealership:
Hello, we are sorry to see that you didn’t have a five-star experience at our Bell Road location and we assure you this is not our standard of service. We will be passing on your valuable feedback to local management for review, and we thank you for taking the time to provide us with your input. -Kay
Augie
Oct 27, 2020
they were very helpful. The car that i was interested in sold before I had a chance to see it.
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Michelle
Sep 15, 2020
Very nice and polite ppl who work there
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Sep 3, 2020
These are the worst dealers i have ever had contact with. I spent a week calling in regards to a vehicle and none of them picked up. after they finally answered my call they instruct me to visit their website in order to input my information so they can even consider talking to me about the vehicle. They finally answer the phone after lazily not doing their job and i ask to speak with a dealer so i can purchase a vehicle. I get ignored for another 3 days just to hear that the vehicle sold. I spent 2 weeks trying to contact this lousy dealership just to have them sell a vehicle that they could have sold 2 weeks in advance. Do not purchase from these clowns they barely know how to answer a phone more or less to sell a car.
11 of 11 people found this review helpful.
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Shawna
Aug 5, 2020
Wouldn’t work with our lender (USAA) and insisted we use theirs (4% higher interest than ours), so we didn’t buy from them.
9 of 9 people found this review helpful.
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Andy
May 22, 2020
Yes they did contact me, unfortunately the vehicle I wanted had already been sold.
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May 13, 2020
No pressure!
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Latesha
Feb 26, 2020
They responded in a timely manner.
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Feb 21, 2020
Excellent sale staff
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Connie
Feb 12, 2020
My whole car-buying experience at Hertz Car Sales on Bell Road in Phoenix was very positive. Brian Cruz, the salesman, contacted me that same day and we made an appt to see the RAV4 the next day. There was no high pressure, everyone was friendly and knowledgeable about the car and I was extremely pleased with the personal service I received. I would definitely recommend them to friends looking for a used car.
1 of 1 people found this review helpful.
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Feb 2, 2020
I bought the car they are awesome to work with !! Love Mike !!
1 of 1 people found this review helpful.
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Feb 10, 2020
Response from current dealership:
Hello, Michelle, We love Mike too! Thanks so much for leaving us a review! We hope to see you again next time you’re in the market for a new car! -Elyse
Jan 20, 2020
Excellent service and sales person. Wish I would have purchased.
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Feb 10, 2020
Response from current dealership:
Hello, Rosie, thanks so much for leaving us a review! We love to see that you had an excellent buying experience with us at our Bell Road location, and we hope to see you again soon! -Elyse
John
Jan 5, 2020
Excellent!!!!!!!
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Feb 10, 2020
Response from current dealership:
Hello John, Thank you for your feedback and 5-star review! - Elyse
Nov 6, 2019
It was very nice! the sales person was wonderful and there was no pressure from anyone. I would recommend them.
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Nov 19, 2019
Response from current dealership:
No pressure is what we aim for! Thank you for your feedback and 5-star review!
Jul 19, 2019
This is a totally different experience, a really good one, think you. It nice to go in and out in less than an hour.
2 of 2 people found this review helpful.
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Aug 19, 2019
Response from current dealership:
We're so glad to hear that our team exceeded your expectations and provided you with a positive and quick buying experience! Thank you for taking the time to leave us a great review.
Joe
May 27, 2019
Friendly Staff but could not find the keys for the vehicle.
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Jun 17, 2019
Response from current dealership:
We apologize for this, Joe, but we're glad our team was friendly. Thank you for taking the time to leave us feedback and a positive review.
May 7, 2019
Low pressure sales team.
1 of 1 people found this review helpful.
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May 20, 2019
Response from current dealership:
Those are great words to read. Thank you for your 5-star review.
Peter
May 5, 2019
They wrote back. They were nice
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May 20, 2019
Response from current dealership:
We're glad to hear our team could provide you with great service, Peter. Thank you for the positive review.
Joseph
Apr 27, 2019
They were very responsive. Thanks
1 of 1 people found this review helpful.
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May 2, 2019
Response from current dealership:
We love to hear things like this. Thank you for your kind, 5-star review.
Apr 24, 2019
Dan was great.
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May 2, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Laura.
gregory
Mar 17, 2019
Awesome place to buy a car. Absolutely no pressure. Walked out with a car in less than 2 hours. Highly recommended!
2 of 2 people found this review helpful.
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May 2, 2019
Response from current dealership:
Thank you for the 5-star review. Our prices at all locations are upfront to create a haggle-free, comfortable environment.
5
Sep 14, 2018
Good experience and I bought a vehicle
2 of 2 people found this review helpful.
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Oct 2, 2018
Response from current dealership:
We hope your vehicle is turning out well for you. Thank you for the positive review.
Alex
Jun 4, 2018
Very nice and accommodating sales man. Test drove vehicle of interest.
2 of 2 people found this review helpful.
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Jun 5, 2018
Response from current dealership:
We are glad we could provide the customer service you deserve, and thank you for the 5-star review.
John
Mar 31, 2018
They emailed. Indicated price was firm but was not the best deal for me. I was not as impressed as I was with dealerships that were willing to take the time to speak with you personally.
3 of 3 people found this review helpful.
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Apr 27, 2018
Response from current dealership:
Thank you for your review, John. We are always looking for ways to improve. Can you please email us at help@hertzcustomercare.com, so we may investigate your concerns and improve our services.
Shelly
Jan 27, 2018
Friendly and quick response on email.
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Feb 15, 2018
Response from current dealership:
We're always glad to hear. Thank you for your 5-star review, Shelly.
Dec 20, 2017
No pressure sales tactics!
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Jan 25, 2018
Response from current dealership:
Thank you for your 5-star review.
Philip
Aug 1, 2017
Dan was very nice and answered all our questions.
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Pablo
Jul 12, 2017
Fast response
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Feb 14, 2017
Brian Cruz was a pleasure to work with! He made our transaction quick and easy!
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Bob
Jan 30, 2017
bought this vehicle the staff at hertz was very great not like buying from some places Jeff Harris was very nice to work with and not a pushe salesman we talked and he put the price together and we did the deal Great Vehicle Also Big Jim was a great guy to work with and finish out the paper work Hertz has a great group of Sales people there will tell friend's Thanks Much
0 of 1 people found this review helpful.
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Lara
Jul 23, 2016
Talked over the phone with sales man who was very professional.
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Pat
Jun 28, 2016
Prompt contact
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Lakisha
Jun 7, 2016
Terrible. I called a week ago for a value on a trade in, nobody has bothered to call back after they took my information and said they would.
1 of 1 people found this review helpful.
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Gloria
May 10, 2016
Did not contact me. I contacted them. Overall they were very sweet. I guess at car rental places they do not offer any perks other than the low price of the vehicle.
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Brandon
Mar 16, 2016
Wasn't a great experience was just trying to sell the car didn't care for me
1 of 1 people found this review helpful.
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Charmagne
Feb 24, 2016
Got back to more than once and answered my questions.
1 of 1 people found this review helpful.
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Gina
Feb 9, 2016
Brian Cruz was awesome !! I inquired in Tuesday and Wednesday I was driving home !! It was smooth and easy! Great car buying experience !!
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Daniella
Oct 19, 2015
Good quick service they handed me the keys as soon as I got there after they took a picture of my I.D. and they did not even go with me to test drive it.
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vincent
Aug 6, 2015
The whole experience was simple and pressure free. It was the first time buying a car and i had been to dealerships that use tricks and mislead you. With Hertz everything was great the price unbeatable and the salesman was honest and flexible the process was quick and easy. They earned a customer for life.
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Todd
May 2, 2015
Ridiculous. Trade in value 3-4 k below Kelly blue book trade to dealer. Not getting my business
1 of 1 people found this review helpful.
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MissT
Mar 12, 2015
My entire adulthood, one thing that I've always heard about buying a car is that it is a nightmare. Car dealerships were supposedly profit leeches willing to say and do anything just to make an extra dime off of you in a process that would nearly take up your entire day. For someone like myself, who had been driving around the same auction bought car since high school, steering clear of all of these tales of horror was a no brainer. That is, until that my car was on its last leg. To ensure an investment into a longer lasting car, I began to shop around car dealerships for the first time. Once I found the car I wanted, I decided to visit the dealership equipped with the best ward that I knew against scammers...my dad. Interestingly enough, it wasn't my dad who put my car buying nightmares to rest. It was Dan Turner of Hertz Car Sales (1133 W Bell Rd, Phoenix, Az 85023). From the very beginning when I sent inquiry of a 2013 Chevy Cruze I saw on their website, Dan was very friendly and never pushy. I scheduled to view the car the next day with him and the car was already parked for us in the front by the time we got there. He allowed us to test drive the car alone, which was surprising for me because I thought for sure that would have been his cue to become that monster car salesman I had heard about. Upon coming back to discuss further details of the car, Dan never became pushy with trying to close the deal like his life depended on it and he never tried to sell ridiculous "must have" extras. It was always about the car itself and what made me comfortable. All together, I don't believe it took much over 2 hours to close the deal. It was a seamless and super efficient car buying experience that even my dad, the anti-scam expert, even agreed was top-notch. I'll definitely be holding all car dealerships to a new high standard from now on thanks to Dan Turner and the Hertz corporation. Couldn't be happier with my purchase!
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