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Hertz Car Sales Bell Road
About Us
Hertz Car Sales Bell Road is your local used car dealer in Phoenix, AZ. Our Hertz Certified used cars for sale are often listed below KBB value and include a powertrain warranty with purchase. And if that's not enough, our financial experts are prepared to help you secure an affordable car loan. Learn more and schedule a test drive today!
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Today 9:00 AM - 8:00 PM (Closed now)
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1133 W Bell Rd
Phoenix, AZ 85023
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Jun 30, 2025
Great experience. No pressure to purchase anything other than the car.
Jun 5, 2025
Dealer reached out via phone calls which I missed several times. So they definitely tried to reach out, the issue was when calling back their
auto voice system is terrible and actually hung up on me at least twice, which basically lead to me not doing business with them. I would highly
recommend that the management team over there look into their automated answering service!!!
Jan 4, 2025
Very knowledgeable about the vehicle and upfront on pricing. Hope we can make a deal in the future.
Went to look at this car when it was $15,000 and they were supposed to get something fixed, I was even willing to buy as is and fix it myself, then they relist the car for $18,000 and no one returned my calls to let me know it’s ready, and don’t want to honor the original listing price, they say “NO HAGGLE” pricing, would never buy a car here, if they lied about pricing what else would they lie about
Show older dealer reviews 51
Jan 2, 2024
Very well done. The vehicle was as advertised, stayed in touch with us, paperwork took about 30 minutes.
Dec 26, 2022
This was so easy I couldn’t believe how easy it was and fast my sales men Ron was all some he came in on his day off to help me buy the truck.thank you so much.
Nov 2, 2021
Response from current dealership:
Hello, Jason! Thank you for the 5-star review! We are so glad that you had a great experience at our Hertz Car Sales Bell Road location! - Kay
Sep 15, 2021
Response from current dealership:
Hello, we are sorry to see that you didn’t have a five-star experience at our Bell Road location and we assure you this is not our standard of service. We will be passing on your valuable feedback to local management for review, and we thank you for taking the time to provide us with your input. -Kay
Oct 27, 2020
they were very helpful. The car that i was interested in sold before I had a chance to see
it.
Sep 15, 2020
Very nice and polite ppl who work there
These are the worst dealers i have ever had contact with. I spent a week calling in regards to a vehicle and none of them picked up. after they
finally answered my call they instruct me to visit their website in order to input my information so they can even consider talking to me about
the vehicle. They finally answer the phone after lazily not doing their job and i ask to speak with a dealer so i can purchase a vehicle. I get
ignored for another 3 days just to hear that the vehicle sold. I spent 2 weeks trying to contact this lousy dealership just to have them sell a
vehicle that they could have sold 2 weeks in advance. Do not purchase from these clowns they barely know how to answer a phone more or
less to sell a car.
Aug 5, 2020
Wouldn’t work with our lender (USAA) and insisted we use theirs (4% higher interest than ours), so we didn’t buy from them.
May 22, 2020
Yes they did contact me, unfortunately the vehicle I wanted had already been sold.
Feb 26, 2020
They responded in a timely manner.
Feb 12, 2020
My whole car-buying experience at Hertz Car Sales on Bell Road in
Phoenix was very positive. Brian Cruz, the salesman, contacted me that
same day and we made an appt to see the RAV4 the next day. There was
no high pressure, everyone was friendly and knowledgeable about the car
and I was extremely pleased with the personal service I received. I would
definitely recommend them to friends looking for a used car.
Feb 10, 2020
Response from current dealership:
Hello, Michelle, We love Mike too! Thanks so much for leaving us a review! We hope to see you again next time you’re in the market for a new car! -Elyse
Feb 10, 2020
Response from current dealership:
Hello, Rosie, thanks so much for leaving us a review! We love to see that you had an excellent buying experience with us at our Bell Road location, and we hope to see you again soon! -Elyse
Jan 5, 2020
Excellent!!!!!!!
Feb 10, 2020
Response from current dealership:
Hello John, Thank you for your feedback and 5-star review! - Elyse
It was very nice! the sales person was wonderful and there was no pressure from anyone. I would recommend them.
Nov 19, 2019
Response from current dealership:
No pressure is what we aim for! Thank you for your feedback and 5-star review!
This is a totally different experience, a really good one, think you. It nice to go in and out in less than an hour.
Aug 19, 2019
Response from current dealership:
We're so glad to hear that our team exceeded your expectations and provided you with a positive and quick buying experience! Thank you for taking the time to leave us a great review.
May 27, 2019
Friendly Staff but could not find the keys for the vehicle.
Jun 17, 2019
Response from current dealership:
We apologize for this, Joe, but we're glad our team was friendly. Thank you for taking the time to leave us feedback and a positive review.
May 20, 2019
Response from current dealership:
Those are great words to read. Thank you for your 5-star review.
May 5, 2019
They wrote back. They were nice
May 20, 2019
Response from current dealership:
We're glad to hear our team could provide you with great service, Peter. Thank you for the positive review.
Apr 27, 2019
They were very responsive. Thanks
May 2, 2019
Response from current dealership:
We love to hear things like this. Thank you for your kind, 5-star review.
May 2, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Laura.
Mar 17, 2019
Awesome place to buy a car. Absolutely no pressure. Walked out with a car in less than 2 hours. Highly recommended!
May 2, 2019
Response from current dealership:
Thank you for the 5-star review. Our prices at all locations are upfront to create a haggle-free, comfortable environment.
Oct 2, 2018
Response from current dealership:
We hope your vehicle is turning out well for you. Thank you for the positive review.
Jun 4, 2018
Very nice and accommodating sales man. Test drove vehicle of interest.
Jun 5, 2018
Response from current dealership:
We are glad we could provide the customer service you deserve, and thank you for the 5-star review.
Mar 31, 2018
They emailed. Indicated price was firm but was not the best deal for me. I
was not as impressed as I was with dealerships that were willing to take the
time to speak with you personally.
Apr 27, 2018
Response from current dealership:
Thank you for your review, John. We are always looking for ways to improve. Can you please email us at help@hertzcustomercare.com, so we may investigate your concerns and improve our services.
Jan 27, 2018
Friendly and quick response on email.
Feb 15, 2018
Response from current dealership:
We're always glad to hear. Thank you for your 5-star review, Shelly.
Jan 25, 2018
Response from current dealership:
Thank you for your 5-star review.
Aug 1, 2017
Dan was very nice and answered all our questions.
Jul 12, 2017
Fast response
Jan 30, 2017
bought this vehicle the staff at hertz was very great
not like buying from some places
Jeff Harris was very nice to work with and not a pushe salesman
we talked and he put the price together and we did the deal
Great Vehicle
Also Big Jim was a great guy to work with and finish out the paper work
Hertz has a great group of Sales people there will tell friend's
Thanks Much
Jul 23, 2016
Talked over the phone with sales man who was very professional.
Jun 28, 2016
Prompt contact
Jun 7, 2016
Terrible. I called a week ago for a value on a trade in, nobody has bothered to call back after they took my information and said they would.
May 10, 2016
Did not contact me. I contacted them. Overall they were very sweet. I
guess at car rental places they do not offer any perks other than the low
price of the vehicle.
Mar 16, 2016
Wasn't a great experience was just trying to
sell the car didn't care for me
Feb 24, 2016
Got back to more than once and
answered my questions.
Feb 9, 2016
Brian Cruz was awesome !! I inquired in
Tuesday and Wednesday I was driving home !!
It was smooth and easy! Great car buying
experience !!
Oct 19, 2015
Good quick service they
handed me the keys as
soon as I got there after
they took a picture of my
I.D. and they did not even
go with me to test drive it.
Aug 6, 2015
The whole experience was simple and
pressure free. It was the first time
buying a car and i had been to
dealerships that use tricks and mislead
you. With Hertz everything was great the
price unbeatable and the salesman was
honest and flexible the process was
quick and easy. They earned a customer
for life.
May 2, 2015
Ridiculous. Trade in value 3-4 k below
Kelly blue book trade to dealer. Not
getting my business
Mar 12, 2015
My entire adulthood, one thing that I've always heard about buying a car is that it is a nightmare. Car dealerships were supposedly profit leeches willing to say and do anything just to make an extra dime off of you in a process that would nearly take up your entire day. For someone like myself, who had been driving around the same auction bought car since high school, steering clear of all of these tales of horror was a no brainer. That is, until that my car was on its last leg. To ensure an investment into a longer lasting car, I began to shop around car dealerships for the first time. Once I found the car I wanted, I decided to visit the dealership equipped with the best ward that I knew against scammers...my dad. Interestingly enough, it wasn't my dad who put my car buying nightmares to rest. It was Dan Turner of Hertz Car Sales (1133 W Bell Rd, Phoenix, Az 85023). From the very beginning when I sent inquiry of a 2013 Chevy Cruze I saw on their website, Dan was very friendly and never pushy. I scheduled to view the car the next day with him and the car was already parked for us in the front by the time we got there. He allowed us to test drive the car alone, which was surprising for me because I thought for sure that would have been his cue to become that monster car salesman I had heard about. Upon coming back to discuss further details of the car, Dan never became pushy with trying to close the deal like his life depended on it and he never tried to sell ridiculous "must have" extras. It was always about the car itself and what made me comfortable. All together, I don't believe it took much over 2 hours to close the deal. It was a seamless and super efficient car buying experience that even my dad, the anti-scam expert, even agreed was top-notch. I'll definitely be holding all car dealerships to a new high standard from now on thanks to Dan Turner and the Hertz corporation. Couldn't be happier with my purchase!
