About Us

Hertz Car Sales Bedford is here to make finding an affordable and reliable used car in Texas easier. We have an amazing selection of cars, trucks, and SUVs at prices often below KBB value. Our vehicles are Hertz Certified and we include a powertrain warranty. Enjoy a test drive today!

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Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Dec 31, 2025
great service
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Sep 13, 2025
Nice folks with decent prices. Won’t work at all on price. That’s why they get a low rating from me. It’s important to me to negotiate no matter what your price your cars at. They had a car on the lot over 50 days that I offered $2k less on they won’t even take to corporate for an attempt. They have already made money on the cars by renting them out for years, but still try and hold price on the sell side. Double dipping if you ask me. Nice selection of cars though.
1 of 1 people found this review helpful.
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tiffany
Dec 13, 2024
Absolute terrible customer service. I made an appointment days in advance to test drive a vehicle and after I took off work and got there the salesman Mark said sorry the battery is dead. Never offered an alternate solution. Just well it is what it is. Then when asked why this wasn't checked when they knew we were coming in, he blamed everything and everyone else. Took no ownership of anything. Even his manager was terrible and completely unprofessional. 10/10 DO NOT RECOMMEND!!!! Save your money people@
3 of 3 people found this review helpful.
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Sep 23, 2024
Quick response very nice
0 of 1 people found this review helpful.
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Jul 29, 2024
I didn't end up going in but they were friendly when I contacted them
1 of 1 people found this review helpful.
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Feb 17, 2024
Dealer responded quickly
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Kathlyn
Oct 1, 2023
Very good experience with Hertz. They were very responsive to my inquiry. We set an appointment for a test drive with the vehicle I was interested in. Unfortunately, this vehicle also did not have all the options I was looking for, but it was nice to drive the vehicle to see how it handled. My salesperson will notify me if something comes in that she thinks I would be interested in.
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Tariq
Aug 20, 2023
It was fantastic experience buying car from this dealership. 100% satisfied with the car and with friendly and helpful associates.
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nancy
Aug 5, 2023
Salesman was very helpful.
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5
Dec 19, 2022
Salesperson was very attentive no rush, no pressure. Thanks
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Dec 13, 2022
They are easy to talk to, but didn't have the car we were looking for
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Oct 27, 2022
Wonderful... No haggling and was very honest. Would go back.
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Sep 6, 2022
Great customer service.
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Judy
Sep 21, 2021
Robert was extremely helpful and took good care of us..
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Dec 9, 2021
Response from current dealership:
Hello, Judy! Thank you for the 5-star review! We are so glad that you had a great experience at our Hertz Car Sales Bedford location! - Kay
CAWE
Aug 17, 2021
Experience was great!!
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Dec 9, 2021
Response from current dealership:
Thank you for the 5-star review! We hope to see you at the Hertz Car Sales Bedford location the next time you need to purchase a car. - Kay
John
Apr 2, 2021
Courteous, helpful, professional. They provided complete access to the vehicle.
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Dec 9, 2021
Response from current dealership:
Hello, John! Thank you for the 5-star review! We are so glad that you had a great experience at our Hertz Car Sales Bedford location! - Kay
Oct 1, 2020
Very professional
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Sep 19, 2020
The process was straight forward! Even though there were no frills it was probably one of the best experiences in buying a car.
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Aug 12, 2020
One of the best communication with this dealer. Looking forward to meeting this dealer and hopefully doing business with them.
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Aug 4, 2020
Everything was fantastic until the day came when my car was supposed to be delivered to me. I messaged them early in the morning to set up a time and they told me they would let me know when they were done getting the paperwork together. 2PM rolls around and I get a message saying that corporate sold the car to a business and it would no longer be delivered. Really unprofessional to sell a car to another business that was already had a promised buyer and delivery date set. Especially since my credit was ran for the car already.
8 of 8 people found this review helpful.
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Bill
Jul 17, 2020
Very professional. Kept me informed.
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May 20, 2020
Decided against purchase at this time but the sales representative was very polite and informative. Quick response time.
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Apr 26, 2020
Great service.
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Alex
Apr 22, 2020
Didn’t buy the vehicle but they did follow up with me
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Mar 17, 2020
Straight forward no pressure deal. Upfront and honest. Couldn't ask for a better dealer experience!
1 of 1 people found this review helpful.
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Mar 1, 2020
Very helpful and not pushy!!!
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Feb 24, 2020
Amazing service no back and forth. I told them what I was willing to pay and the deal was done. Great staff with fun personalities. I will be buying from them on my next perches
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Feb 14, 2020
Good
1 of 1 people found this review helpful.
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Jan 21, 2020
They were great, Everything was fast and efficient and everyone I spoke to was nice and helpful.
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Feb 10, 2020
Response from current dealership:
Thank you for the 5-star review! We hope to see you the next time you need to purchase a car. - Elyse
Airiyonna
Oct 21, 2019
I love them
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Nov 19, 2019
Response from current dealership:
We love reading things like this! Thank you, Airiyonna.
Oct 18, 2019
Responded but car sold prior to viewing
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Nov 19, 2019
Response from current dealership:
We're sorry we couldn't get you into the car you wanted, but glad to hear that you enjoyed our services. Thank you for the positive review and we look forward to seeing you in the future.
Shawn
Jun 11, 2019
Car salesman was great but the vehicle needed to be cleaned.
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Jun 25, 2019
Response from current dealership:
Thank you for taking the time to leave this review, Shawn. We can't wait to see you again. We'll pass on to the team there.
May 30, 2019
Awesome!!
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Jun 25, 2019
Response from current dealership:
Thank you for the 5-star review.
Chamijah
May 22, 2019
Michael was absolutely amazing he made sure I knew every detail about the process, treated me like my credit score was a 800 when I know it's seriously damaged. Not only did I not know Hertz sold cars, but honestly this has been the most transparent and welcoming car purchase in my life. If you've never bought a car from Hertz give em a chance their prices are unrivaled and their customer service is
5 of 5 people found this review helpful.
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LARRY
Mar 27, 2019
Good experience but numbers were not good
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May 2, 2019
Response from current dealership:
Thank you for your 5-star review and for the feedback, Larry.
Mar 22, 2019
Very good people Very clean cars
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May 2, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review.
Roshelle
Jan 19, 2019
It was personable and no pressure to buy.
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Jan 24, 2019
Response from current dealership:
Thank you for this positive review, Roshelle. We are happy to hear our team provided a positive and smooth experience. We hope to see you again soon.
Sep 10, 2018
Dealership was helpful and tried to find a vehicle to meet our needs.
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Aug 4, 2018
Responded quickly and tried to set up an appointment
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Jul 26, 2018
Serita my sales person was very helpful in guiding me through the process. I was in and out of the paperwork process which was nice.
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Jun 27, 2018
was fine
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May 20, 2018
They are full of it trying to put me in a car when I wanted an SUV. Not even trying to work with me..they don't know the God I serve..I will purchase another SUV
1 of 5 people found this review helpful.
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Jun 5, 2018
Response from current dealership:
We sincerely apologize for this experience, Rochelle. Please reach out to us at help@hertzcustomercare.com with details regarding your concerns, so we may further investigate this issue and do our best to assist.
Irene
Apr 11, 2018
Tom went above and beyond. No pressure whatsoever. There was a problem with the car I wanted it would not have been available until after the weekend. They offered me similar car which was $1000 more expensive than the original at no extra charge. Great deal I am so happy with my purchase.
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Apr 27, 2018
Response from current dealership:
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review, Irene.
Mar 14, 2018
Thank you Thomas for your help. Great guys, No push to buy and fair prices
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Mar 27, 2018
Response from current dealership:
We are glad Thomas could provide the customer service you deserve, and thank you for the 5-star review.
Fatu
Feb 14, 2018
Very nice people
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Mar 27, 2018
Response from current dealership:
Thank you for your 5-star review, and we're always glad to read reviews like this.
Jan 9, 2018
Responded back quickly.
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Feb 15, 2018
Response from current dealership:
We're glad to hear it. Thank you for your 5-star review.
Kaela
Jan 6, 2018
Quick, easy, and honest
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Feb 15, 2018
Response from current dealership:
Those are great words to hear. Thank you for your 5-star review, Kaela.
Reyhaneh
Dec 30, 2017
This auto was not the one I wanted and the dealer was gracious.
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Jan 25, 2018
Response from current dealership:
Thank you for your 5-star review, Reyhaneh.
Pooja
Dec 10, 2017
Quick response
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Jan 25, 2018
Response from current dealership:
We're always glad to hear it. Thank you for the 5-star review.
Tim
Dec 5, 2017
Great dealer, good experience. I looked at this vehicles and others also. I ended up buying another vehicle from them, a 2016 Nissan Rogue. Lou was my salesman and he was great!
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Jan 25, 2018
Response from current dealership:
We're pleased to hear that you are happy with your vehicle and that you also received the customer service you deserve. Thank you for your 5-star review, Tim.
Dec 4, 2017
Called and they wouldn't give me a price, I asked for buyers order and he told me they don't send that to anyone they could send it to the bank directly, I asked why I couldn't know what they were exactly they wanted me to pay for. His answer was that's just how my manager does things around here. My bank never got the buyers order either, didn't want to do business with them after that interaction
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Jan 25, 2018
Response from current dealership:
We sincerely apologize for this experience. We will reach out to the local team to address this issue. Thank you for your review.
george
Nov 19, 2017
very helpful. courteous, kind and considerate. an "A+" for Mr. Elvis Below.
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Jan 25, 2018
Response from current dealership:
We love to hear words like this. Thank you for the 5-star review, George.
Chris
Jul 29, 2017
Not managed to visit yet but very quick in replying to my initial enquiry
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Jo
Oct 8, 2016
I was contacted less than 12 hours after I submitted my inquiry & continues to do so. My sales person Eli's is very professional & caring! I can not wait to meet him; when I get well!
2 of 4 people found this review helpful.
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roger
Sep 18, 2016
OK sales understaffed and wanted to focus on the next guy coming in....
1 of 3 people found this review helpful.
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Courtney
Aug 31, 2016
All went well, service was good.
1 of 3 people found this review helpful.
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Rob
Jun 29, 2016
Very helpful without a stressful environment- would recommend to anyone.; Good prices and low miles on vehicles with extended warranties available .
3 of 4 people found this review helpful.
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Apr 8, 2016
Communicated quickly. Was not negotiable on price and it's a little over our budget.
2 of 3 people found this review helpful.
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monte
Nov 25, 2015
Bought a great car and didn't pressure me
1 of 3 people found this review helpful.
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jim
Nov 13, 2015
lovvem
0 of 3 people found this review helpful.
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James
Dec 2, 2014
answered all my questions and were offering to help
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Todd
Nov 15, 2014
Scott was a pleasure to work with. A fair price on a solid car and professional, low pressure sales. A great buying experience!
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Troy
Sep 10, 2014
Fantastic! No hassle, one very fair price and great selection. The cars are almost guaranteed to have NOT been driven by smokers. Additional 100$ off was a surprise! Highly recommend the rent to own program by Hertz.
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Nolan
Sep 4, 2014
Went out and test drove a vehicle - had no issues with that. The salesman took photos of my vehicle and related information so to provide a trade-in value but he never provided a value. I sent a couple of remainder emails - no response. Finally called him again and spoke with him. He promised he would provide me with a trade-in value - never heard anything back. If the dealer is not interested, I would rather you tell me rather than stringing me along. Not a good business practice... Very disappointing...
2 of 2 people found this review helpful.
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ricki
Aug 20, 2014
I was not happy with the service, when we first started the process everything was nice. Once my app was done do were they. No credit history so it was a we will call you Monday, when she could have told me no Thursday
1 of 1 people found this review helpful.
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Jun 24, 2014
Great. Small operation with personal attention rather than the churn and burn of the larger dealerships. The whole staff was great and it was my best car buying experience to date.
1 of 1 people found this review helpful.
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Piely
Mar 11, 2014
good
0 of 2 people found this review helpful.
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Guillermo
Mar 3, 2014
Great service and quick response.
1 of 1 people found this review helpful.
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jacob
Dec 24, 2013
Best
0 of 2 people found this review helpful.
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Nov 25, 2013
Vehicle I was looking at sold before I had a chance to see it, but Mike Hubbard was very helpful in providing the information I needed.
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