About Us

Hertz Car Sales Baltimore is a local used car dealer in Baltimore, MD. Our used cars for sale are Hertz Certified and are often listed below KBB value and include a powertrain warranty with purchase. We also provide financing, optional protection plans, and more. Stop in for a test drive.

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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
james
Nov 1, 2024
I brought a 2023 Chevy Malibu and it was a great no hassle experience. My salesperson G was a pleasant person to work with. Would defiantly do business with them again.
1 of 1 people found this review helpful.
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Apr 4, 2024
Never looked at my application. Spent 2 weeks going back and forth with them to get the application approved or denied. Refused to communicate the status of the application process.
4 of 4 people found this review helpful.
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Charlie
Jan 5, 2024
G was great.
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Nov 18, 2023
I was pleasantly surprised with the 1 year warranty given with the remainder of the manufacturer warranties. Customer service was excellent, friendly and trade appraisal process was easy and fair.
1 of 1 people found this review helpful.
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Aug 23, 2021
Customer service was awesome. Very friendly and helpful. Made purchasing my vehicle a pleasant experience. Would highly them to anyone looking to get a car.
1 of 1 people found this review helpful.
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Dec 9, 2021
Response from current dealership:
We are always glad to read reviews like this Derrick, and that you received the customer service that you deserve at our Hertz Car Sales Baltimore location. Thank you for the positive review! - Kay
Jul 20, 2021
Fine
Is this review helpful? Yes | No
Dec 9, 2021
Response from current dealership:
Hello, Jade! Thank you for the 5-star review! We are so glad that you had a great experience at our Hertz Car Sales Baltimore location! - Kay
Jul 15, 2021
Mike was awesome
Is this review helpful? Yes | No
Dec 9, 2021
Response from current dealership:
Thank you for the 5-star review! We hope to see you at the Hertz Car Sales Baltimore location the next time you need to purchase a car. - Kay
SC
Sep 26, 2020
Great experience working with their sales team.
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5
Jun 15, 2020
Good communication.
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kevin
May 25, 2020
osaid and jason and heather answering the phone did a great job.they were very helpful with no hidden costs. we love the car and they had the best price.its worth the drive and ask for osaid.kevin from churchville.
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Melissa
May 18, 2020
Amazing, haggle free experience. Went to look at a specific car and came home with a different one. The sales team was very thoughtful and customer friendly. This was my first time buying a car without going through a dealership. I absolutely LOVE it!
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Apr 26, 2020
I went in with no money and no expectations to buy a car. I simply was going to take a test drive and get paperwork for my bank. They advised me to do a credit app to see if I could get a better rate than my bank had offered and to my surprise I was approved to trade in my car and drive away no money down. It was a very pleasant experience and I now own the nicest car I've ever owned. I would 100% recommend them to friends or family.
1 of 1 people found this review helpful.
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Onyebuchi
Mar 25, 2020
Great
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Mar 24, 2020
Happy with my purchase and the overall experience. The people are great and didn’t really feel pushy, after all its sales so I was expecting it. Wish the car was professionally detailed over spray on windows, both bumper color mismatch, over spray on truck.
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Ronald
Mar 16, 2020
Morris was very outstanding customer service and helpful. I already recommend my family and friends. Thank you very much for a great job.
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Mar 15, 2020
Great experience. Very knowledgeable
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Stephanie
Jan 30, 2020
I had a good experience. I actually purchased the vehicle. Osaid was really helpful, as was the entire team. It was a stress-free experience. I would recommend them to anyone looking for a vehicle.
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Feb 10, 2020
Response from current dealership:
Hello, Stephanie, thanks so much for taking the time to leave us a review and providing us with your feedback! We are so glad to hear that you had a great experience with us at our Baltimore location. We are glad that Osaid was helpful and created a stress-free experience for you. We hope you will consider us again the next time you’re in the market! -Elyse
Jan 18, 2020
Was very nice and patient...he wasn't a push over
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Feb 10, 2020
Response from current dealership:
Hello, Kennisha, thanks so much for leaving us a review! We love to see that you had an excellent buying experience with us at our Baltimore location, and we hope to see you again soon! -Elyse
Dec 17, 2019
I visited the dealers office. Sales guys are good...but this car has dent at the trunk and back bumper.
3 of 3 people found this review helpful.
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Feb 10, 2020
Response from current dealership:
Hello, Shamsu. Thanks so much for leaving us a review! We hope to see you again next time you’re in the market for a new car! -Elyse
Dec 9, 2019
it was excellent
1 of 1 people found this review helpful.
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Feb 10, 2020
Response from current dealership:
Hello, thanks so much for leaving us a review! We love to see that you had an excellent buying experience with us at our [insert location here] location, and we hope to see you again soon! -Elyse
Dec 8, 2019
O said the sales rep was GREAT. The process went smoothly and quickly. No sitting around for hours. Sales Manager was also great and able to get me a lower finance rate. A+
1 of 1 people found this review helpful.
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Feb 10, 2020
Response from current dealership:
Hello, thanks so much for taking the time to leave us a review and providing us with your feedback! We are so glad to hear that you had a great experience with us at our Baltimore location. We are happy they were able to get you into a new vehicle quickly. We hope you will consider us again the next time you’re in the market! -Elyse
Leona
Dec 7, 2019
Did not get the original car I contacted them about got another similar one. Would shop there again.
1 of 1 people found this review helpful.
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Feb 10, 2020
Response from current dealership:
Hello, Leona, thanks so much for leaving us a review! We love to see that you had an excellent buying experience with us at our Baltimore location, and we hope to see you again soon! -Elyse
Christopher
Sep 14, 2019
Great
2 of 2 people found this review helpful.
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Sep 27, 2019
Response from current dealership:
Thank you for taking the time to leave us a five star review, Christopher!
Ronald
Sep 13, 2019
It was a good experience. The vehicle was just as advertised and the salesman was professional.
1 of 1 people found this review helpful.
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Aug 31, 2019
Excellent experience.
1 of 1 people found this review helpful.
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Sep 4, 2019
Response from current dealership:
We're glad our local team was able to provide such great service. Thank you for taking the time to leave this review.
Aug 21, 2019
My experience with Osaid was great. He was very helpful considering I was driving from so far away (NE,DC). It was great knowing there were no additional hidden fees unlike ALL of the other dealers I had visited. I test drove the car Tuesday and returned to purchase the car Thursday and it was incredibly helpful that I could e-mail my information ahead of time so I wouldn't have to sit around all night filling out paperwork - I was in and out of there! I would highly recommend Hertz car sales & I recommend that anyone go visit Osaid for help with a car.
1 of 1 people found this review helpful.
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Sep 4, 2019
Response from current dealership:
We're so glad that Osaid was able to make it a great buying experience. Thank you for taking the time to leave this review.
Joe
Jun 24, 2019
Promptly responded to inquiry.
1 of 1 people found this review helpful.
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Jun 25, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review, Joe.
Sherry
Jun 22, 2019
Dealer responded right away with information. Very helpful.
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Jun 25, 2019
Response from current dealership:
Thank you for your positive review, Sherry.
Jun 20, 2019
Wonderful folks . We bought the vehicle . Great service ... always friendly, helpful and flexible.
2 of 2 people found this review helpful.
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Jun 25, 2019
Response from current dealership:
Those are great words to read. Thank you for your 5-star review.
Tsegaye
May 30, 2019
Good
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Jun 17, 2019
Response from current dealership:
Thank you, Tsegaye!
Jan
Apr 29, 2019
The sales person contacted me immediately and made himself available at an appointment time that was convenient for me. He was extremely helpful and attentive. I purchased this car and love it. I would give this dealership a top rating and have recommend it to a friend.
1 of 1 people found this review helpful.
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May 20, 2019
Response from current dealership:
We're so glad to hear that our team could provide you with the customer service you deserve, Jan. Thank you for your five star review, and for recommending us.
Mar 23, 2019
Outstanding and I didn't know about this dealership...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 2, 2019
Response from current dealership:
We're so pleased to hear it. Thank you for your 5-star review.
Ruth
Mar 9, 2019
great
2 of 2 people found this review helpful.
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May 2, 2019
Response from current dealership:
Thank you for the 5-star review, Ruth.
Feb 5, 2019
Did not purchase the car I went to look at but was shown several other options. Sidney was very patient and helpful, came to work on his day off. Satisfied with the car I bought.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2019
Response from current dealership:
Thank you so much for the 5-star review. We are happy to hear your entire experience was a great one. We look forward to seeing you the next time you're in the market for a vehicle.
Destiny
Feb 5, 2019
Nice people good prices
1 of 1 people found this review helpful.
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Feb 19, 2019
Response from current dealership:
We are happy you had such a great experience, Destiny. Thank you for the 5-star review.
Belinda
Feb 4, 2019
Dealer contacted me immediately
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Feb 19, 2019
Response from current dealership:
We are happy the team was so responsive. Thank you for the 5-star review, Belinda.
Feb 1, 2019
I was very interested with the car and planning on making a 300 miles trip to finalize the deal. But before I had few questions just to have all the information I need, so I was emailing the gentleman his name is Osaid, It took him 6 hours the get back to me. As I can't use my phone for work I sent one more email no response, used the CarGurus website non response. So waisting 2 days. Specially i was planning on traveling Saturday and have the car. You know now that is not going to happen
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2019
Response from current dealership:
We apologize for this experience and we assure you this is not our standard. Thank you for your taking the time to write this review, and we will reach out to our local team regarding this matter.
Jan 3, 2019
Yes they did and I purchased a 2017 Chev Impala Silver in color for $14,994...I'm very satisfied with this vehicle and thanks Car Curus.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 10, 2019
Response from current dealership:
Thank you for the 5-star review. We are happy to hear you are so satisfied with Impala. Thank you for the kind words.
Jan 2, 2019
They contacted me but it was too far for me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 10, 2019
Response from current dealership:
Thank you for the the 5-star review. We are sorry to hear the location wasn't close enough. We are working to run out a delivery program for all of our locations. Please check in again soon to see if the Baltimore team is taking part.
Susan
Oct 30, 2018
Very professional and calm. Not super annoying like some other dealers experienced same day at other places. Talked to me like an equal instead of a silly woman out trying to by a car like many try to do. Best salesman I have ever talked with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2018
Response from current dealership:
Thank you for taking the time to leave this review, Susan. We are glad to hear you enjoyed our haggle-free environment that offer a comfortable buying experience for all parties.
Solana
Oct 5, 2018
It was amazing experience
1 of 1 people found this review helpful.
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Oct 31, 2018
Response from current dealership:
We are glad to hear you enjoyed our services, Solana. We hope to see you again!
Colin
Oct 4, 2018
Distance from car was only issue, sales rep was very nice to work with
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Oct 31, 2018
Response from current dealership:
We're sorry to hear there wasn't a location closer to you, but glad to hear it you enjoyed our services. Thank you for the positive review and we look forward to seeing you in the future.
Oct 1, 2018
Really fast response
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Oct 2, 2018
Response from current dealership:
We are happy to hear this. Thank you for taking the time to leave a 5-star review.
Jul 10, 2018
Good follow up.
Is this review helpful? Yes | No
Aug 6, 2018
Response from current dealership:
Thank you for the positive review. We hope you'll keep us in mind the next time you are in the market for a car.
Bill
Jun 20, 2018
I did visit the Hertz store and test drove the car. The salesman was very nice and somewhat embarrassed that the car had not been detailed. The engine bay was dirty, the glass had writing all over, the vehicle was never vacuumed. What an extraordinairly poor way to try and sell a car. The car was NOT shown in its best advantage. Because of this, I wouldn't consider purchasing from Hertz Car Sales.
4 of 5 people found this review helpful.
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Emmett
Jun 2, 2018
I bought the car from them! Great experience.
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Jun 5, 2018
Response from current dealership:
Those are great words to read. Thank you for your 5-star review, Emmett.
Apr 17, 2018
Dan was very kind, patient and helpful. Great experience!
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Apr 27, 2018
Response from current dealership:
We are glad Dan was able to provide you the customer service experience you deserved. Thank you for the 5-star review.
Laticia
Mar 8, 2018
I walked in and drove away with my truck.
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Mar 26, 2018
Response from current dealership:
We're glad you found the process easy Laticia. Thanks for the great review.
Feb 13, 2018
Great communication - thanks!
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Feb 19, 2018
Response from current dealership:
We're always glad to hear it. Thank you for your 5-star review, Peter.
deola
Jan 31, 2018
Sidney was a God send. He called me within hours after I sent my inquiry about the car I was interested in. I traveled a 150 miles from Yorktown, Virginia to buy a car at Hertz and it almost did not happen. Sidney went more than an extra mile to help me get the best price for my trade-in. With Sidney's help, I felt very relieved to complete the deal and drive a new car back to Virginia. During the entire selling and buying process, he kept a smile on his face. Such a pleasant person to work with.
Is this review helpful? Yes | No
Feb 8, 2018
Response from current dealership:
We're so glad to hear that Sidney provided you with the customer service you deserve. Thank you for the 5-star review.
tim
Oct 16, 2017
good just could'nt make up my mine
1 of 1 people found this review helpful.
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Feb 12, 2018
Response from current dealership:
Thank you for your 5-star review, Tim.
Sep 30, 2017
Prompt response, courteous.
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10
Sep 9, 2017
Good experience.
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John
Sep 7, 2017
Got the car I wanted for my daughter at an excellent price. I was in and out within an hour - great service
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Tiffany
Aug 9, 2017
I inquired about a vehicle and they were very responsive.
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May 25, 2017
Had a misunderstanding about when I might be able to stop in to look at his vehicles, but he has been ready and willing to help.
1 of 1 people found this review helpful.
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May 16, 2017
Perfect, easy buying experience, better price than found elsewhere. Thank you!
2 of 2 people found this review helpful.
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Felipe
Apr 28, 2017
Salesman from Hertz Car Sales contacted almost immediately after I submitted my inquiry. Very polite on providing information. Didn't visit the dealership, because I found a brand new 2016 Jeep Patriot for about $1k more at a dealership closer to home. IF you are looking for a one year old vehicle with low miles and in good condition, check Hertz Car Sales.
3 of 3 people found this review helpful.
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Christopher
Apr 9, 2017
The team at this Hertz were wonderful to deal with. I was in and out with the purchase of the vehicle in an hour and half.
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Elijah
Mar 29, 2017
Contact was made right away ! They did there part we were unable to follow though we had out of the country guest !
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Myron
Mar 9, 2017
Wonderful very helpful and friendly people..Thanks for everything
1 of 1 people found this review helpful.
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Feb 27, 2017
Was not able to get the car I wanted but they made sure I left with a car
1 of 1 people found this review helpful.
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Emma
Jan 11, 2017
Easy car buying process. But requires you to finance at least $7500.
5 of 5 people found this review helpful.
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5
Dec 4, 2016
They quoted $299 extra charges
3 of 6 people found this review helpful.
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Ademola
Oct 9, 2016
Went in for a look around and found something I liked, a 2015 altima. I had financing in place already with my bank so the process was fairly easy. Drove of with my vehicle same day no hassles. I'll rate my experience as good. Thanks Mr Wolly
4 of 4 people found this review helpful.
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Andre
Sep 17, 2016
Great, no haggle honest and wholesale prices on some reliable cars, all the things that big dealerships have without the hidden cost and slimey unteustworthy salesman. I highly recommend purchasing a vehicle from Hertz.
1 of 1 people found this review helpful.
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Annette
Sep 5, 2016
I think they were very professional and made sure I got what I wanted
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Glenn
Aug 25, 2016
I'm currently pretty pleased with the service
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donnie
Aug 4, 2016
only got one email, no call, bought elsewhere, after no response.
3 of 3 people found this review helpful.
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LESLIEANNE
Jul 5, 2016
The car was advertised as a Tuscon Limited but when we got there the model was not a tuscon. The dealer didn't even know what model it was or the capacity of the engine. I feel that the advertising was a "bait and switch," as I wouldn't have even come in to the dealer ship if I had known it wasn't a limited. Also...there weren't any floor mats and they only had one set of keys for the car. The price was not negotiable even based on these shortcomings.
5 of 6 people found this review helpful.
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mike
May 31, 2016
Excellent car dealer and sales man. Called me several times.
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Patrick
May 22, 2016
I sent an email asking about the car on sunday. they called me first thing monday morning and i was driving it on tuesday. Incredibly nice guys. When they say hassle free car buying experience they aint kidding. I am in love with my car and couldnt possibly be happier.
2 of 2 people found this review helpful.
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Apr 22, 2016
I purchased this car,good experience
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Tara
Mar 4, 2016
Hertz was great. Great price, no haggling, no hidden fees and fast service. We saw a car we wanted and drove it home the next day. Thanks Raiza!
1 of 1 people found this review helpful.
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MJ
Feb 28, 2016
Car was not in stock though they said it was..
3 of 3 people found this review helpful.
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Stephanie
Feb 22, 2016
Morris Nelson has been amazing to work with!
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Rachel
Feb 11, 2016
He responded the next the day.
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Jamal
Jan 9, 2016
Great! Will be back very soon great cars at cheap prices
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