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Heartland Chrysler Dodge Jeep RAM
About Us
Heartland CDJR is the only Chrysler, Dodge, Jeep and Ram dealer in the Kansas City area to include a FREE Lifetime Powertrain Warranty on BOTH New and Pre-owned Vehicle Purchases. We believe car buying should be easy that's why we use our 1Price - Market Based Pricing model where the advertised price of the vehicle is based on a very competitive value of the current market. If you want an easy, straight-forward and hassle free car buying experience; visit our Excelsior Springs dealership today. Contact our Internet Vehicle Specialist to help guide you through the car buying process. We check on the availability of the vehicle, and help you set an appointment to make certain that your experience is fast, fair and friendly.
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Today 8:30 AM - 7:00 PM (Closed now)
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2017 W Jesse James Rd
Excelsior Springs, MO 64024
Our Amenities
- Coffee
- Service Waiting Lounge
- Car Rental
- Financing
- Free Lifetime Powertrain Warranty
- Express Pick-Up - FAST Buying Experience
- Driveway Delivery
- One Price - Market Based Pricing
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Service Info
Service Hours
Dealer Reviews
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Nov 19, 2025
Fantastic people and experience!
Oct 20, 2025
Bought my first ever car from here. I was nervous at first but the service was quick and everyone was so nice and welcoming. Overall had a good experience and any damage to my car prior to purchase was fixed in a timely manner. Prices were reasonable and overall a good reliable dealership to shop at. Only thing is, I wish they could have told me more about the features available in my car.
Aug 20, 2025
Great customer service and follow up!!
Jul 20, 2025
Quick to respond not pushy. They are looking for something that will fit my needs.
Mar 29, 2025
Very quick response and courteous
It wasn't bad, but wasn't exceptional. I paid about $2,000.00 to much for my truck.in addition the tires on the truck were worn out. However it's just the world we live in. On the posative side they did get me in and out of the dealership very quickly. The real mark of a good dealership comes after the sale. We shall see
Apr 13, 2024
I spoke to Heartland via email and phone. They were prompt with replies. The salesman, Parker, was great and happy to answer questions. I thought we had struck a deal on a truck, only to find out it was sold by another salesman. I was pretty disappointed. They do not take deposits, so if you see a vehicle you want, go get it. I was frustrated and upset to say the least. They did have other trucks on the lot, but none that fit what I was looking for. Overall, minus the truck being sold by another, they were easy to work with and friendly. Gave 3 stars because the truck was sold after I thought me had struck a deal, which I thought was crappy. Otherwise, it would have been 5 stars
Apr 6, 2024
Wonderful experience. Great staff, very knowledgeable. I will look here 1st for my next car.
Show older dealer reviews 82
Jan 29, 2024
Not willing to give me a fair trade in or deliver the truck and pick up the trade in.
Jan 29, 2024
Response from current dealership:
Hi Suzie Im sorry you had a bad expericence. At Heartland Dodge Chrysler Jeep Ram in Wynne AR we strive to make customers experiences great. Our number to the store is 870-238-8175. Please allow us to relook at your deal.Thanks MGMT
Aug 18, 2023
It went well. I bought the truck. It was a good experience with a very
nice sales person.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business and hope to see you again next time you're in the market for a new vehicle.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review!
This dealership had the truck of my dreams that I got to test drive. They had the 1500 Ram Laramie Longhorn priced right. They were just a little shy on what they offered for my trade.
They explained that they might be able to offer more for my truck the next morning. They called me that afternoon and managed to offer more for my truck but had sold the truck of my dreams. I was distraught and devastated!!
Aug 16, 2023
Response from current dealership:
Hi Daryl! We are so bummed for you. Unfortunately, it is our company policy that do not take deposits or hold vehicles. Due to our 1Price - Market Based Pricing we usually have multiple customers on the same vehicle from all over! This is not the first time that a situation like this arised. We apologize that you were unable to get your dream truck! The good news is, we get new inventory every day! We would be honored to help you again!
Aug 16, 2023
Response from current dealership:
Hey Chris! Thanks for the awesome review! We are so glad you thought our staff was nice because we are where nice people buy from nice people! We are here for you next time you're in the market for a new vehicle.
Bro ask for Austin. Very good service, down to earth people, chill environment, and they FOUND ME DISCOUNTS for my vehicle. After the poop shoot experience I had with my last dealership they made this experience look like a cake walk. I didn’t get the price listed, because obviously you have to use their financing for those deals. But even after using my own financing they managed to get me close to 4k off. This is honestly my lifetime new car dealership. All around amazing experience.
Aug 16, 2023
Response from current dealership:
Hi there, we are so happy to hear you had an amazing experience with our staff. We believe nice people buy from nice people! Welcome to the Heartland CDJR family and we can't wait to help you again in the future.
Great sales experience. Monica and Robert helped me through the entire process and even took the time to pick me up from the airport. #1
Aug 16, 2023
Response from current dealership:
Hi there! Thanks for awesome review and congrats on your new vehicle! Our team members truly go above and beyond for our customers. We have a map on our showroom floor that shows all the places our customers come from to buy vehicles from us! We take pride in that and we are so happy that your recognized that. Thanks for the business, we hope to help you again in the future.
Sep 16, 2022
All was well. Would use dealership again.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business and hope to see you again next time you're in the market for a new vehicle.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review!
Aug 16, 2023
Response from current dealership:
Hi Chase! We are SO happy to hear this. We strive to provide the car buying experience that everyone deserves. We hope to see you again soon.
I can not be more thankful with Red on my visit to heartland. He was so kind y help me on every requirement over the process, and explain to me every single detail on the paperwork and let me know all vehicle information I needed to know. Thank you Red!
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business and hope to see you again next time you're in the market for a new vehicle.
Jul 10, 2022
Friendly staff that was quick with communication. Switched to a different vehicle and they took great care of me.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business and hope to see you again next time you're in the market for a new vehicle.
Jun 25, 2022
The overall experience was outstanding. Very professional and courteous from my first contact
with dealership until I left driving my Renegade. Will certainly go to this dealership for any future
auto purchases and recommend to all my friends and family. Certainly worth the drive to
Excelsior Springs.
Aug 16, 2023
Response from current dealership:
Hi Nancy! Thanks so much for leaving us an awesome review. We appreciate your business and look forward to helping you again in the future.
Our experience was positive for myself and my family. Our point of contact, Red, was very responsive and accommodating. Rich helped when we arrived for the test drive. He was plenty nice and very helpful.
Aug 16, 2023
Response from current dealership:
Thanks for the awesome review. We are pleased to hear that we were able to help!
Aug 16, 2023
Response from current dealership:
Hi there! Thanks for the awesome review.
Aug 16, 2023
Response from current dealership:
Hi Cole! Thanks for the 5-star review. We appreciate you.
Very helpful. Have not bought a vehicle yet, but they will definitely be in the running.
Aug 16, 2023
Response from current dealership:
Hi Dennis! Thanks for the awesome 5-star review! We appreciate it and can't wait to help you in the future.
Aug 16, 2023
Response from current dealership:
Hi Christine, thanks for leaving us an excellent review. We appreciate it!
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business and hope to see you again next time you're in the market for a new vehicle.
Aug 16, 2023
Response from current dealership:
Hi there! Thank you for the excellent review! We appreciate your business and hope to see you again next time you're in the market for a new vehicle.
Called to purchase car. Sales rep verified the low price tag and would call me the next day due to her not being in the office. Price increased the next day. Would not honor the initial price.
Aug 16, 2023
Response from current dealership:
Hi Hitul, thanks for sharing so we can work to rectify your experience. Our inventory management system is integrated with our website and other 3rd party websites. The feed from our IMS does not update in real time. It can take 24 hours or more for changes to reflect. For this reason, our disclosure instructs customers to call for a price quote! In this instance, it is our company policy to honor pricing before the changes were made. It seems there was a miscommunication in this instance. We hope to earn your business sometime in the future.
Dealer was quick to respond. Dealer was friendly and helpful. Just got Jeep in so was not cleaned up. Detailed before we took home.
Jul 25, 2021
Response from current dealership:
Hi there! Thank you for your vehicle purchase at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs, Missouri. We appreciate the positive review!
Jul 25, 2021
Response from current dealership:
Hello! Thank you so much for the 5-star review. We appreciate you for doing business with us at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs. Safe travels!
Jul 25, 2021
Response from current dealership:
Hi Brian, thank you for the positive review! Thanks for giving our team at Heartland Chrysler Dodge Jeep Ram an opportunity to sell you a truck. We hope to help you in the future.
I am an out of state buyer and asked for alot of information on the truck i was interested in. Rena was patient, especially so when I experienced some weird internet juju in getting a copy of the window sticker. Rena stayed in touch and made several follow up contacts including today where she informed me the truck i was interested in was sold. I can only imagine that Rena and the good folks a Heartland treat all of their potential and actual customers this well and would recommend them to anyone looking for above par customer service. We didnt make the deal, but it was not for a lack of effort and follow through from Heartland and Rena. Thanks for your time and efforts in finding my next truck!! Highly recommended.
Jul 25, 2021
Response from current dealership:
Hi Paul! We are so happy to receive this excellent review and to hear you had a wonderful experience with our team. Customer service and satisfaction is of the utmost importance to us. That is why we designate an entire team to focus on it! Rena is one of the best on that team. Paul - We truly hope to hear from you again and hope that you keep our team in Excelsior Springs, MO at Heartland Chrysler Dodge Jeep Ram in mind when you are in need of a vehicle in the future.
Jul 25, 2021
Response from current dealership:
Hi there! Thank you for the awesome review. We are so sorry to hear you weren't able to find time to complete the car deal. We completely understand how busy we all are. We hope you keep our team in Excelsior Springs, MO at Heartland Chrysler Dodge Jeep Ram in mind when you are in the market for a vehicle in the future.
Jul 25, 2021
Response from current dealership:
Hello! Thank you for the 5-star review! Our team at Heartland Chrysler Dodge Jeep Ram truly appreciates it. Safe travels!
The car was as advertised. Sales person Amanda Crowley was great to work with. We never felt rushed, she took her time until all our questions were answered.
Jul 25, 2021
Response from current dealership:
Hi Tim! Thank you for leaving us an excellent 5-star review. We are so happy to hear that you enjoyed your car buying experience with Amanda Crowley and the rest of our team at Heartland Chrysler Dodge Jeep Ram. Safe travels!
Jul 25, 2021
Response from current dealership:
Hi John! Thank you for the 5-star review. We are happy that you had a 5-star experience with our team at Heartland Chrysler Dodge Jeep Ram.
Heartland Jeep is the reason people hate buying cars. It was a classic used car experience. They had the
Jeep I wanted. I emailed them. Their sales rep called me. I finalized and told them I would be in at 11 am the
very next morning. I emailed them all the documents including the pre-approval letter from their preferred
lender at 8:30 am. She texted me and said she received the docs. Then we agreed I would be there at 11
am to pick up the car. I was on the way to the dealership when she TEXTED me saying someone came in
and was test driving it. This was about 10:30 am (they opened 2 hrs before so the car should have been
held as sales pending). No call just a text telling me. Then her sales manager called and tried to upsell me
from $19,500 to $24,000 (with all the rebates). Even then it didn't have the features of this car. So before
you buy a car from Heartland, beware its the classic bait and switch. They blamed communication issue. Do
not buy from Rena. Trust me its classic switch
Feb 20, 2021
Response from current dealership:
Matthew - we are sorry that the vehicle sold. We typically have several people interested in the same vehicle. Our company policy is that we don't take vehicles off the market unless you are on your way to the dealership to make your appointment. We already had an appointment here and looking at the vehicle. We communciated this to you through text and a phone call and we left a voicemail.
We hate that this happens but we have to be fair to everyone trying to buy our vehicles. We did offer you alternative vehicle when we informed you the original vehicle sold. This was before you made the tr
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We hate that this happens but we have to be fair to everyone trying to buy our vehicles. We did offer you alternative vehicle when we informed you the original vehicle sold. This was before you made the tr
Jul 25, 2021
Response from current dealership:
Hi Dave! We are happy to hear that you had a 5-star experience with our team at Heartland Chrysler Dodge Jeep Ram. We are a 1Price - Market Based Pricing store! This means our 1Price Pledge is the price you see is the price you pay. Our team searches the market daily within 150 miles and prices our vehicles competitively against the current market. Thank you! Wishing you safe travels.
Jul 25, 2021
Response from current dealership:
Hi there! Thank you for the awesome 5-star review. We are so happy that you had a great experience with our team at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs, MO. We hope to provide you with wonderful customer service now and for years to come!
Good place to purchase a car from. I had a very pleasant experience. I dealt with Jordan a salesmen and he went above and beyond to help my wife and I with the vehicle we wanted. I will be a returning customer.
Jul 25, 2021
Response from current dealership:
Hello! Thank you for the 5-star review. We are so happy that you enjoyed your car buying experience with Jordan and the rest of the team at Heartland Chrysler Dodge Jeep Ram. We are excited to provide you with the same service in the future. Wishing you safe travels!
Jul 25, 2021
Response from current dealership:
Hi Jimmy! Thank you so much for leaving us a 4-star review. We appreciate customers like you who are willing to make the drive. We do our best to provide the best car buying experience. Thanks again for doing business with our team at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs, MO. Wishing you safe travels!
Jul 25, 2021
Response from current dealership:
Hi there! We are glad that our team at Heartland Chrysler Dodge Jeep Ram was able to help! Wishing you safe travels.
Oct 5, 2020
Disappointed. Came close to buying a ram 2500 from Heartland last week but couldn't buy it for the price advertised, it was suddenly $3k higher. Truck wasn't at dealer but they were pushing for me to sign a buyers agreement and give a deposit. I decided to pass. 2 days later they dropped the advertised price $4k. I called to buy the truck, they said they weren't taking deposits on it. I offered to complete the paperwork and purchase the truck and take delivery when it came in. They refused and said they would call me when it comes in but they have a lot of interest in the truck. I'm sure if a truck shows up the price will suddenly be much higher. Hate when dealers play these games....
Jul 25, 2021
Response from current dealership:
Hi Zach, thanks for reaching out regarding this. We are sorry to hear that you didn't enjoy your experience with us. We try our very best to make everything as easy as possible so I assure you this situation is very rare. We hope to earn the opportunity to make it right in the future. Wishing you safe travels!
Horrible. I called and the trashy woman who answered was horrificly rude.
I was shoved through a spammy workflow that never addressed the questions I asked in my initial communication. Their phone went to nondescript voicemail, and when I finally reached a person, they were very rude.
I purchased elsewhere, and the other dealer was fantastic. The contrast was profound!
Jul 25, 2021
Response from current dealership:
Hello! Thank you for bringing this to our attention. This situation is very unusual because we have a very small team as we are a smaller/hometown dealer. I can assure you that if this did happen that the person you spoke with probably doesn't work for us anymore. Customer service, satisfaction and a quick/easy car buying experience is of the utmost importance to us. We are happy to hear you were able to find the vehicle you wanted even if it wasn't with us. Our team at Heartland Chrysler Dodge Jeep Ram truly hopes to earn the opportunity to prove to you that this circumstance does not reflect
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Jul 25, 2021
Response from current dealership:
Hi Bryan! Thank you for the excellent 5-star review. We are happy to hear that you enjoyed your experience with our team at Heartland Chrysler Dodge Jeep Ram. Safe travels!
Aug 6, 2020
Hunter was accommodating and flexible. High quality vehicle, and it was so easy we bought our vehicle that same day.
Jul 25, 2021
Response from current dealership:
Hi there! Thank you for the amazing 5-star review! Our team at Heartland Chrysler Dodge Jeep Ram is so happy to provide you an excellent car buying experience. We wish you safe travels and hope to see you again soon!
Jul 7, 2020
Fairly quick after we agreed to purchase Our Tahoe vehicle. Had 1 problem. They took care of it.
Their price was better than what we found.
Jul 25, 2021
Response from current dealership:
Hi Howard, thank you for leaving us an excellent 5-star review! We work hard to be a 1Price - Market Based Pricing store meaning we give you our best price the first time! Our team at Heartland Chrysler Dodge Jeep Ram is so happy to provide you the car buying experience you deserve. Hope to see you again soon, safe travels!
Didn’t like that the truck they had on CarGurus wasn’t on there lot,
which they explain had sold. But three weeks later it hasn’t been taken
down. I think they use it to get people to call, then try and sell them
something else. Don’t appreciate dealerships that do such things.
Jul 25, 2021
Response from current dealership:
Hi there! First, thank you for leaving us a review! We completely understand the frustration of a sold vehicle still being advertised! It is not something that we do on purpose, in fact it's frustrating to us too! Our vehicles are put into our accounting system which then sends a feed to our inventory system. The inventory system sends a feed to our website and all other online advertising sites including CarGurus! Well, when we sell a vehicle we cannot mark the vehicle sold in our accounting system until the bank has processed the car deal! Sometimes this is 7-10 days but during COVID we saw
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Jul 25, 2021
Response from current dealership:
Hello Tyiesha! Thank you for the awesome 5-star review. Our team at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs, MO appreciates you.
The price listed isn't what the car costs. I contacted Heartland about 2 vehicles, each around 17000, and the price they came back with was over 21000 each. Also, while I initially got a quick message, I then was ghosted for a week, before being told what the true price is.
Jul 25, 2021
Response from current dealership:
Hi Dennis, our team at Heartland Chrysler Dodge Jeep Ram apologizes for the inconvenience. If we had more details we would be able to provide a better explanation/solution. If this was pertaining to a New Vehicle there are multiple factors for price changes. Our manufacturer changes New Vehicle Incentives at a minimum of once monthly. Sometimes we have weekly or bi-monthly incentive enhancements as well. Also, we advertise the rebates/incentives that most of our customer's qualify for. So there may have been an incentive enhancement from our manufacturer or you didn't qualify for all of the re
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I received a return phone call and great service until after the sale. This is where things went south. The vehicle I had purchased had a recall that hadn't been performed due to Heartland not being a Ford dealer, so while in the shop at local Ford dealer, they informed me the vehicle had a bad wheel bearing that desperately needed repair. I noticed the noise when I test drove and mentioned it to salesperson. They presumed it might be due to the part recall, so I let it go at that. I tried to contact dealership about paying for the parts/labor and they failed to return phone calls for three days and would only pay for half the cost. They were quick to return my phone call when they wanted my money/business, but the service went away quickly after the sale. Poor way of doing business. Supposedly they inspect all vehicles, so I'm not sure how one leaves with a bad wheel bearing
Mar 31, 2020
There ad shows a selling price of $27391.00 with 0% for 84 months. They said there is no possible way they will sell this truck for the ad price. If you want 0% add $8000.00 to the price. Bait and Switch deal. On three different emails I asked for the paperwork to get the ball rolling for this truck, they just stopped replying to my request.
Jul 25, 2021
Response from current dealership:
Hi Ronald! This situation sounds like you are referring to a New Chrysler, Dodge, Jeep or Ram Vehicle. We do not control the incentives on New Vehicle purchases, that is managed by our manufacturer which has the tendency to make things complicated. Our manufacturer: Fiat-Chrysler Automobiles gave two options on purchasing a New Vehicle. The customer can either take the incentives to take off the selling price of the vehicle OR the customer can choose to purchase the vehicle at 0% for 84 months. W.A.C of course. By advertising both ways to purchase a vehicle we are being honest with our custome
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Mar 30, 2020
Was very pleasant and very helpful it was a great experience.
Jul 25, 2021
Response from current dealership:
Hi Bob! Thank you for leaving us a positive 4-star review. Our team in Excelsior Springs, Missouri at Heartland Chrysler Dodge Jeep Ram is pleased to hear that you enjoyed your car buying experience with us! Wishing you safe travels and hope to see you again.
Feb 17, 2020
Great dealership with great employees and great deals
Jul 25, 2021
Response from current dealership:
Hi Adam! Our team at Heartland Chrysler Dodge Jeep Ram thinks that you are a GREAT customer! We are so happy to provide you a great car buying experience. Wishing you safe travels and a great time in your new ride!
Jan 15, 2020
Good advice
Jul 25, 2021
Response from current dealership:
Hi Gary! We are glad that our product specialists and sales professionals were able to advise you on the best vehicle for you! Our team at Heartland Chrysler Dodge Jeep Ram is thankful for your business.
Jul 25, 2021
Response from current dealership:
Hi there! Our team at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs, MO is pleased to hear that you had a wonderful experience with both Red and Keelie! Thank you for the business and we wish you safe travels until next time!
Nice friendly sales team and staff. Although I did not make a purchase I appreciated the follow up and contact with the GM.
Jul 25, 2021
Response from current dealership:
Hi there! Our team at Heartland Chrysler Dodge Jeep Ram in Excelsior Springs, MO is pleased to hear that you had a friendly experience! We hope you keep us in mind in the future.
Jul 25, 2021
Response from current dealership:
Hi Emily! Our team at Heartland Chrysler Dodge Jeep Ram is happy to hear that you enjoyed your car buying experience with Delle! We appreciate the business. Wishing you safe travels.
Sep 11, 2019
Best experience buying a car! Red was professional and made buying a car enjoyable! I would recommend this dealership for a new or usded purchase. Great customer service, I got a call the next day to follow up after my purchase to see if I needed anything... Love the SUV!
Jul 25, 2021
Response from current dealership:
Hello Denise! Here at Heartland Chrysler Dodge Jeep and Ram we do our best to provide a fast and easy car buying experience. We are so happy to hear that Red was able to provide that for you! Thank you for the fantastic review and for purchase of your SUV! Well wishes until we see you again!
Aug 1, 2019
Great
Jul 25, 2021
Response from current dealership:
Hi Robert! We are pleased to hear that you had a 5-star experience with our team and Heartland Chrysler Dodge Jeep Ram! We hope to see you again soon!
Handled most of the negotiations over the phone so I didn't have to waste my time
driving 45 minutes for the process to fall through. Red was great!
Jul 25, 2021
Response from current dealership:
Hi there! Our team at Heartland Chrysler Dodge Jeep Ram is pleased to hear that you had an amazing car buying experience with Red! We have several customers each month that purchase vehicles from us the same way! We try to make it quick and easy. Thanks for the business, we hope you are enjoying your new vehicle!
Jun 6, 2019
They are a BUNCH of liars. You have to qualify for all the rebates in order to get this price...... The salesman and I had the price close. Then while they were pulling credit reports salesman started asking me the questions 1) I don’t have a leased vehicle in my name lost a $1,500 rebate 2) I’m not military. $1,000 rebate lost. (Chris salesmen I think) so they lost this deal a month ago.. I’m HAPPY as HELL seeing they still have it.
Jul 25, 2021
Response from current dealership:
Hey Gary! Thanks for the review! Unfortunately, your complaint is referring to a New Vehicle. As a dealership we have very little control over what incentives are offered on New Vehicles since that is managed by our manufacturer: Fiat-Chrysler Automobiles. We are sorry you had this experience. If it were up to us and many other dealers all over the nation from a variety of brands we would eliminate the way the manufacturer applies incentives to vehicles and make it easier for everyone! We hope that we get the opportunity to earn you business in the future!
Jul 25, 2021
Response from current dealership:
Hey there! We are happy to provide you a 5-star experience at Heartland Chrysler Dodge Jeep Ram.
Jul 25, 2021
Response from current dealership:
Hey there! We are happy to provide you a great experience at Heartland Chrysler Dodge Jeep Ram.
Very nice but when I got there the vehicle I was there to look at was sold. Which is fine seeing as how car dealerships are first come first serve unless there is a deposit, just sucked since I drove almost an hour and a half to test drive it. I ended up buying a car from a different dealer, but Justin was still great at keeping in touch and continuing to keep an eye out for the vehicle I was looking for.
Jul 25, 2021
Response from current dealership:
Hi there! Thanks for sharing your experience. You are correct, we cannot hold vehicles. But, we will take the vehicle off the market while you are en route IF you have booked an appointment. We are so happy that Justin was still able to provide a great experience. Our team at Heartland Chrysler Dodge Jeep Ram hopes to be able to help you in the future!
Oct 30, 2018
Keelie was great. Helpful , nice, thorough and came in on her day off. I hope she gets a paid day off for her trouble. Nice place.
Jul 25, 2021
Response from current dealership:
Hey there! We are happy to provide you a 5-star experience at Heartland Chrysler Dodge Jeep Ram.
Sep 3, 2018
Great experience...I purchased this vehicle the same day
Jul 25, 2021
Response from current dealership:
Hey there! We are happy to provide you a 5-star experience at Heartland Chrysler Dodge Jeep Ram.
Jun 2, 2018
The salesman Chris was great. However 1st pics showed a big sound system speaker got there wasn't there, next a part was on top of engine, oil leaking, radiator hose was leaking, grass, weeds, dirt on top of intake. Was disappointed drove 2 hours to be a bit mislead and SUV not fully up to par. However our sales man was great. Will not go back to that dealership
Jun 5, 2018
Response from current dealership:
Hi Sasha, I do apologize for the way the vehicle looked and the image with the speaker that had been removed prior to your visit due to safety concerns. We would love to earn your business and help you find the vehicle that is right for you. Please feel free to give Chris another call to see what he can do to help you out.
May 9, 2016
They have a very friendly staff that made my first car purchase very quick amd easy for me.
Jan 27, 2016
Excellent service, quick response and
very professional. They even went out of
their way to help me find another car
after they had sold the one I was
interested in. Again, EXCELLENT service!
Jan 19, 2016
Nice People to Deal with.
Mar 19, 2015
This should actually be negative stars. These are the most
dishonest sales and service people my husband an I have ever
dealt with.The car broke down while we were test driving and they
told us three times they got it fixed. The first two we gave them
the benefit of the doubt and went back only to have it not even
make it out of the parking lot. Ashley had the nerve to call my
husband the next day and say they finally fixed it by putting high
octane gas in it. That type of car requires premium fuel anyway
which a car dealership should know. When we didn't fall for that
one, Rich called us a week later to say that they had actually
found the problem and fixed it. Needless to say we passed on the
car but are still getting harassed by emails and ridiculous phone
calls. They also can't even read is the door panel to figure out the
correct tires to put on the car, which matters in a high
performance car. Jesse, Frank and the Youngers would have just
shot them all!
Feb 13, 2015
Fast response my my Internet inquiry. Great Follow-up. Friendly. Definitely a place I would go back to in the future.
Sep 10, 2014
Was very interested in giving me
information.
Jun 5, 2014
Pleased
Apr 22, 2014
Very helpful, not pushy, friendly, honest, the type of people you like to work with but rarely find, all around small community atmosphere, hopefully they have the next car I want to buy
Apr 5, 2014
Front ball joint wouldn't pass
inspectijn
Feb 28, 2013
The salesman was not very good. Sales manager had to step in to
save the day. Overall not horrible. The truck was not like it was
listedit was clean but ran terrible
Jun 25, 2012
Asked to contact us about a car and when they finally responded, we where told that they had added some service to the car and the price would be now higher. Not the way to keep a customer!