Hallmark Hyundai Flowood

Responsive & helpful

The response back to me, was in a timely manner. The advertising of the vehicle was presented in a professional status with all the amenities.

Very pleasant staff! Jeff Jameson was my salesman! I recommend this dealership to anyone who looking for a car! Hallmark Hyundai in flowood ms great staff!

They responded promptly.

Wonderful experience! Great customer service.Responses were quick. I purchased the vehicle!

Thanks to their awesome salesman, Yuan Nichols, and Finance Manager, Robert Clerk, I drove away with a great car!! Love it, and them.

Jennifer was the person I talk to. She told me I was already 100%approved for the car I wanted, so I drove 5 hours to go get it. Surprise when I get there she shows me a complete different car. I told her that’s not the car I ask you for. So she goes back inside and comes out trying to show me a different car and after I told her no, she says I’m not approved to get the car I want that it has to be the one she it’s telling me. So I won’t recommend to talk to her or do business with her. She make me waste my time and money to go there.

Very curious and polite

Very knowledgeable,kind,& courteous

David was the best salesperson that we have ever dealt with. We got a fair deal and without any hassle!

The sales team has been terrible. Manager Joshua was rude. The salesmen had me get together information for me trade and never sent back anything ever. I was pre approved for the car and ready to buy but couldn’t even get a call back. So I didn’t waste anymore of my time for over a week. I suggest you do the same.

Tre was good all the time. The only thing which interfered with me buying this car that the original offer to drive it down to me didn't materialize which is a pity.

Tried to make a reasonable down payment it wasn’t enough g For them. They wanted too much for the mileage on the car,cracked windshields front and back,scuffed rim and paint chip on the door.

Great

Great customer service.

Jeff Brown was a awesome salesman! He got me exactly what I wanted and Karen was super nice to deal with in finance. Highly recommend this team!

Very helpful

Absolutely awful. The first person to contact was just fine for only a short time. At first I came in and test drive the vehicle and noticed a lot of issues with it and heavy modifications that weren’t professional. Brought this up and got entirely dismissed. After I called back because I don’t live close; which led to me on a wild chase to get what I wanted. I wanted more pictures because of the issues and he wouldn’t contact me back for 4 days. So I called and insisted for a new dealer. I asked for 18.000 and he said lowest he could do was 19,000. He proceeded to call me back later that evening and tell me never mind on our deal. Even though it was approved and we worked out a price, he called and told me no lower than the internet and no exceptions. After I finally got the photos I wanted... 6 days later. Finally quit dealing with them entirely.

Great sales person! Very helpful and motivated in helping me with my needs.

Very professional

Took time to negotiate with us over phone, very professional and patient which is important.

Good response with needed info.

They always calling and checking up on me. They are working with me on my budget and is trying to satisfy me

I was quickly contacted by the dealer. I have purchased a lot of vehicles, but I have never had an experience as professional as the one with this dealership. Mr. Danny and Mr. Tillman were totally AWESOME! We would definitely do business with them again! Mr. Tillman created a friendly environment without being pushy, and my husband and I loved that!! Thank you Wilson Group for hiring an awesome team!

Very nice people

Helpful. Takes a bit of time for message to actually get to the dealer I believe...

This car had not been available for some time. It would be nice if cars were removed from websites if they have been sold

Great people

The salesman was very pushy. The truck has a check engine light on it. I am a mechanic so brought my scan took found the ficm bad, number 1 injector bad, fpr bad, oil pan leak, coolant leak. List goes on and on. I told them I wanted the truck for 16,000. They would not agree to the price they said they would have their mechanic fix it. Meaning they would clear the codes and sale it to me. I explained to them they sent it to a shop to be fixed the repair would cost around 4,000 due to the parts alone are $2,000. When i explained that they started being rude. I would not shop at them. They will not fix a vehicle and they mislead you, pushy.. I would not recommend them at all to anyone.

It was my 3rd vehicle from Wilson. A good quality dealership.

Shanae was extremely knowledgeable and eager to assist me, not your typical dealer not pushy at all. I loved this car, drives GREAT but I needed leather interior.

Great experience

Good experience fast friendly feedback

It was the worst experience I’ve ever had at a dealership and I’m in the car business so I know proper procedure. They tried to sell me a used vehicle that hadn’t been inspected. It was one day..2 days...3 days...4 days until finally I told them thanks but no thanks. Now my money is tied up transferring back to my card and can’t buy a car!! TOTAL NIGHTMARE

Mr Thomas was real nice and polite he answered every questions

Very responsive and friendly. Also very accommodating

They responded fast

Fast response rate but the car I was inquiring about did not have all the features that I wanted.

Truly unexpected in the worst way! I was told the car was available only to get there 42 minutes later and be told that it was sold! The Sales Manager looked into it and was to let me know about another car...I never heard from him again. The GM reached out and when we spoke he also agreed to check into the other vehicle...I never heard from him again! I will never shop with them again. Something similar happened at this same dealership a couple of years ago.

Chantal was a great. She helped me get the car I wanted. I highly recommend her and the other nice folks at Wilson Auto Group!

Excellent

Salesman called me in a very timely manner. This vehicle was no longer available, however the salesman is helping me find another one.

Said the car I wanted to look at was no longer on the lot, did not inform us of this until we had already gotten there, tried to pull up an Expedition and say it was very similar to the equinox (in what world?) so we left. :)

Very friendly salesperson and management. Answered all questions about vehicle. Description of vehicle accurate. Salesperson followed up after test drive but I didn't buy the vehicle.

Responded quickly,

The car is not a Limited model but we took a test drive and the sales Lady was very helpful and knowledgeable. She also offered to help find a car meeting my requirements. Great service thank you.

I got there and they didn't have a salesman scheduled to work with me. They also didn't have the vehicle I contacted them about. I was told sometimes the online inventory and the lot inventory don't match.

Car had been sold but took the time to get my info to see if they can locate something for me .

good communication

Asked for a carfax. Never got it.

Michael was very helpful. He called the next day and helped me decide on what financing options were better for me. A+

They did contact me but I had already bought another car

Wonderful