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Dealer Reviews

Based on 1 reviews
All reviews are verified visits to the dealer. – Learn More
Dwain
Jun 29, 2025
Dealer Reginald was extremely helpful and professional. Would definitely recommend working with him. Outstanding help and I bought the car.
Is this review helpful? Yes | No
Jul 1, 2025
Response from current dealership:
Hi Dwain, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Dec 25, 2023
Entire team was responsive and very polite. It was worth the drive to me. I’ll shop with them again for sure!
1 of 1 people found this review helpful.
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Dec 28, 2023
Response from current dealership:
Hi Gregory, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Don
Aug 16, 2022
Ultimately bought from them however there is damage to the vehicle that was not disclosed in pictures or on arrival for pickup. I drove 4hrs to pickup
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 21, 2022
Response from current dealership:
Don, thank you for your feedback. Our General Manager, Josh Heaton, would like to personally speak with you about your experience. Unfortunately, we are unable to locate contact information based on the username provided. At your earliest convenience, please call Josh directly at 757.631.7605. Thank you.
Jul 22, 2022
Sent a video of the vehicle...
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2022
Response from current dealership:
Hi Jack, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jan 28, 2022
When shopping here use Adam he is very straight forward and goes above and beyond
2 of 2 people found this review helpful.
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Jan 30, 2022
Response from current dealership:
Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Jun 30, 2021
I bought this vehicle! The dealer worked with me, and delivered it to me @ home, the same day!
1 of 1 people found this review helpful.
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Jul 1, 2021
Response from current dealership:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Anthony
Apr 19, 2021
Good quality vehicle's
Is this review helpful? Yes | No
Apr 20, 2021
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!
20
Oct 2, 2020
They were great Made sure we were very comfortable The vehicle we were there to see was ready They got me better financing that what I already had Made sure I left with a clean car with a full tank of gas
Is this review helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Dwight, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Nissan Virginia Beach. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Leo
Sep 10, 2020
Very nice sales person very helpful even though the vehicle was not for me
Is this review helpful? Yes | No
Sep 14, 2020
Response from current dealership:
Leo, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions, we will be more than happy to assist you! Safe travels!
Jun 4, 2020
Thry were very nice and professional. Helped me get exactly what I wanted at the price I could afford.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2020
Response from current dealership:
Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Nissan Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
May 16, 2020
Sold this car with SERVICE ENGINE SOON light on.. Richard Broadway intentionally lied said it was just maintenance reminder, I believed him and then checked the records all services done. Went to put gas in the vehicle NO Gas Cap.. Dealership reassured the gas cap missing was the problem so they ordered the gas cap. NOT the problem. Had to take the vehicle to get the codes read and two codes came up P2096 and P1449.. Brought the car back to the dealership. THEY reset the codes and that was it!!!! Light came back on... 1 mile from the dealership and the guy driving the vehicle didn’t turn Around continued to drive the car 2 hours to return it to me. I researched the codes and replaced a part for the p1449 and took it to be reset again.. The SERVICE ENGINE SOON light came on again! This time the remaining code P2096 and an estimate for $1200.00. I took the car back to the dealership and they refused to pay for any of the repairs therefore I returned this vehicle.DO NOT BUY!!!!!!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 4, 2020
Response from current dealership:
Jacqueline, thank you for your feedback. We do apologize for the oversight on the gas cap and if you feel your experience was not a good one. Our technicians followed proper procedure for diagnosis of the various codes and we did offer to refund your money and take the vehicle back when the initial service engine light came on that was confirmed to be associated with a missing gas cap. As with any pre-owned vehicle, we cannot predict additional codes as they may present themselves and we had absolutely no issue with ultimately refunding your down payment in full and taking the vehicle back. Ag
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May 4, 2020
Great dealership
Is this review helpful? Yes | No
May 12, 2020
Response from current dealership:
We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!
Mar 7, 2020
This is the worst place, they promote one thing and then tell you another. A 13700. Car became almost 16,000 after they put their dealer add on. Which by the way may have cost them 30.00. They are "CON ARTISTS" NO I DID NOT STUTTER. this is the worst dealer ship I have ever been to. Stay far away. A one star rating is way too much.
Is this review helpful? Yes | No
Mar 27, 2020
Response from current dealership:
Thank you for your feedback. Our General Manager, Josh Heaton, would like to speak with you personally to discuss your experience in more detail. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. At your convenience, please contact Josh directly at 757.631.7605. We hope to speak with you soon. Thank you.
Feb 22, 2020
Was very helpful.
Is this review helpful? Yes | No
Feb 24, 2020
Response from current dealership:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!
Rob
Dec 30, 2019
They did contact me but unfortunately they were closed, despite two door signs showing their open Sunday hours. I will give them credit in their attempts to contact me once they were open. Beyond that, I cannot report any objective observations as to the process.
Is this review helpful? Yes | No
Jan 16, 2020
Response from current dealership:
Rob, thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Josh Heaton, would like to speak with you personally to discuss your experience in more detail and address your concerns. At your convenience, please contact Josh directly at 757.631.7605. We hope to speak with you soon. Thank you.
Larry
Dec 9, 2019
I bought just bought the truck I love it everything went well
Is this review helpful? Yes | No
Dec 10, 2019
Response from current dealership:
Hello Larry, thank you for the great review and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Oct 15, 2019
I was contacted immediately and there was continued follow up and I ended up buying the F150 from them.
Is this review helpful? Yes | No
Oct 17, 2019
Response from current dealership:
Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Chip
Oct 9, 2019
I talked with a salesman on the phone, told him I was interested in a specific car and that I was coming from about 30 miles away to see it. When I got there, the car was sitting right at the entrance ready to go and the salesman immediately greeted me. We did the usual test drive followed by negotiation and an hour or so later, I left with the car we wanted. Everybody involved in the transaction was friendly and helpful.
1 of 1 people found this review helpful.
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Oct 11, 2019
Response from current dealership:
Hi, we're happy you found our team to be so supportive during your experience here. We are always willing to go the extra-mile! If you're ever in need of more help, please let us know!
AJ
Aug 17, 2019
Please be careful with guys, 1) They are playing with there customers and their time. Whenever you call them they say I will call you back with more information and they never call you. 2) They don’t have any deals, they are simply laying to get attention, if you ask there sales representatives about deal they will say I will call you back and you never get there call back. 3) I seriously want to by car this above car Nissan Rogue because price is really good but I never got there call back, I am super upset. Just a suggestion just be little careful with this guys while dealing.
Is this review helpful? Yes | No
Jul 28, 2019
very good
2 of 2 people found this review helpful.
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Jul 31, 2019
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jun 17, 2019
Car was already sold. So, I did not really get a chance to work with them. The emails I received were automated for the most part. I did receive one real contact from them, apologizing for the confusion and confirming that the car had been sold.
1 of 1 people found this review helpful.
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Jun 26, 2019
Response from current dealership:
Viper_12622, thank you for taking the time to provide feedback on your recent visit to Hall Nissan Virginia Beach. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. We would like the opportunity to further understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact our Regional General Manager, Erin Bessey, directly at 757.631.7605. Thank you again for your time, and we look forward to speaking with you soon.
Kenneth
May 15, 2019
Dealership personnel where very persistent in maintaining contact and providing me with information.
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May 19, 2019
Response from current dealership:
Hi Kenneth, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Feb 28, 2019
Sales Manager was friendly and inviting. Sales Rep assigned to assist me was also knowledgeable and well acquainted with the cars on their lot. The weather was not conducive to a positive test drive experience so I did not travel the 30 miles to see the car. Hall appears anxious to get me into a car of my choice at a price that is within my budget so time will tell.
Is this review helpful? Yes | No
Mar 3, 2019
Response from current dealership:
We're happy to hear our staff was able to provide you with a positive experience. We hope to be of service to you again in the future.
Best wishes,
Hall Nissan Virginia Beach
Sh
Nov 10, 2018
Dealer responded fast. Decided not t buy.
Is this review helpful? Yes | No
Nov 13, 2018
Response from current dealership:
Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Sharnae
Aug 18, 2018
Excellent Customer Service
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Aug 20, 2018
Response from current dealership:
Hello Sharnae, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
Jul 29, 2018
responded quickly
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Aug 4, 2018
Response from current dealership:
We're glad to hear we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
THOMAS
Mar 26, 2018
they have been most helpful - just waiting to see if the price drops again
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Mar 27, 2018
Response from current dealership:
Thomas, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
Aug 9, 2017
Great Service
1 of 1 people found this review helpful.
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Vandy
Jul 22, 2017
Great experience
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Apr 18, 2017
Worst dealer I ever met. They tried to increase the price of this car from the listing price. When I questioned why, all of sudden they said the vehicle is sold out and showed me bunch of other worst deals. Now the vehicle is added back in the list.
6 of 7 people found this review helpful.
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Jim
Apr 11, 2017
Awful. Sales manager sent me a Car Fax for the car, so we went there the same day only to find out the car was sold the day before. Then both the manager and a saleswoman kept contacting me about the same non-available car and when did I want to come in to see it despite being told a couple of times we already did and the car was sold before they sent me the information. Of course, no answer from the sales manager as to why he was unaware of his inventory and received an excuse from the saleswoman. Days after when the saleswoman called again about other cars, she hung up on my wife when being told we found a car elsewhere. Just a bad experience all around.
7 of 7 people found this review helpful.
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Mario
Oct 21, 2016
I had a bad experience here. From the time we walked in the door. No one greeted us, and we had to wait for over 15 mins for anyone to even acknowledge us. Personally felt out of place on there.
6 of 6 people found this review helpful.
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Kimberlee
Oct 5, 2016
Took a lot of time to get pictures of the car and still not sure of what features came with it.
5 of 5 people found this review helpful.
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Mar 9, 2013
The salesman I worked with was very helpful and understanding of my situation. He did not pressure me into a sale and help me make the right decision based on my current situation.
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