Hall Chrysler Dodge Jeep Ram Virginia Beach

Great and honest team there..all were welcoming and helpful to get the greatest deal they could possibly get me..10 /10

This is the first time that I have purchased a car in a long time. Devon'te Sheffield helped me through the whole process. I knew that I wanted the red 2018 Mazda CX-5 Grand Touring AWD that they had in stock. All we had to do is set up the financing and I am now the owner of a really cool SUV! Thanks, Devon'te!

Sumter done a great job with here car sell.

Great service, was a painless transaction

I think you guys did an excellent job

Great

It was great they sold the blue Ram listed but I bought another Ram they had on the lot

I asked them to contact me and they did.

Great over all experience. Very happy with every aspect so far

They lack follow up progression and internal communication on customer’s request. For about 3 weeks different people kept contacting on things earlier discussed.

several sales people emailed me and contacted me, one person told me the car i was looking for was sold, but im still getting emails from them about the same car they told me was sold, as well as new inventory that arrives everyday. the same car i was looking for is still posted on their website. too much confusion for me, had me wondering do their sales staff try to sabotage other team member sales? will take my business elsewhere.

Good quality vehicle's

They was awesome people, answered all my questions in a friendly way, even though we didn't arrive to a deal

Awesome people very nice I have yet to purchase because I'm still on the fence because I have a beautiful muscle car already. Also have been really really busy at work. And then I lost my life animal partner all of a sudden 2 hip dysplasia. When I'm ready though I will Circle back with these folks in Virginia they seem like the folks to do business with. I appreciate them

Great service. Speedy and smooth transaction. Quality inventory.

Wonderful, efficient buying experience! Nicole S. my trip to the dealership as painless and enjoyable as possible! They had a bow and special sign on the car, inside the dealership! Price was great and even the deal closing experience was painless, yet helpful! Highly recommend the dealership and Nicole! Thank You!

Great response and even sent me a vedio and a price quote. Very professional

I loved my sales rep Dakota Brown. They met our price. We ended up flying up to get the truck.

Professional, courteous, best car buying experience ever! Literally talked virtually to nine different dealers regarding Gladiators, and Hall was THE ONLY ONE to negotiate politely, professionally, and relaxed with no pressure. Highly recommend!

Outstanding transaction!

Very responsive in staying in contact once you reach out to them about a vehicle. Salesman was very accommodating & respectful. Typical big dealership run around on pricing.... run back & forth several times, wasting away a day, rather than a fair offer upfront. Trade offer was well below KBB & I can be honest in saying my trade was super low mileage & very near perfect condition. I drove 2.5hrs to get let down, and wasted a good part of my day with nothing to show for it. Pleasant staff but don't look to get your best price on a new vehicle from there.

Very friendly, open to all of my questions no pressure salesmen-ship, enjoyed being experience

I looked at this same vehicle 2 months ago, after agreeing to a price of $33,000 not including taxes ,title, etc. the manager would let it go unless I would pay additional fees that were on the pre sale sticker price thus bringing the price from $33,000 back up to $40,000. I definitely would not recommend this dealership.

Contact me on time

My experience was great they helped me in every way they could.

Very help fun with car information and pricing. I decided against the car only because I decided against the color. Otherwise the dealer was very helpful.

Great experience! Very friendly and helpful staff.

I went to look at the car and it wasn’t at the dealership. While I waited on the car the Lady started to put my information in to start payments without me test driving it. After the 3rd time of me asking where the car was she tolled me the engine blew out on its way there.

Replied to me quickly. Wouldn't answer a question I had asked two people about the vehicle and kept asking for my phone number.

Very helpful and quick to respond to my inquiries

Everything went smooth

I wasn’t qualified for the vehicle I requested but they did however put me in a 2020 grand Cherokee because of the Black Friday and employee pricing deals they had. They helped me get to the payment I wanted and then some. Would definitely shop here again!

They helped remind me that I can’t buy a car from a dealership I will have to buy through private owner so I don’t get the feeling that I’m being taken advantage of I don’t know what else I can say. It is the Process. You know pushiness. The back and forth. And when that doesn’t work. They get the Manager and they double- team you. Before I even went in the office I told the sales person I did not wanna go through that he said I wouldn’t and then they did. Hey don’t worry about it. It’s me not them. They are just being a salesman

Staff did a great job !!!!!!!!!!

Was mostly emails. But everyone was helpful and tried to work the deal.

I was in and out in 2 hours! That definitely must be a record! I recommend working with Kevin Conley; helpful and knowledgeable about Jeeps.

Quick contact and follow up

Great communication, thank you!

Our salesman, Lou Gehrig was awesome. Lou is honest, up front and not pushy. He worked all week keeping my wife and daughter in the loop on the status of the vehicle while it went from re-conditioning to mechanical inspection. Lou is an example of what a car salesman should be. He does what he says and follows thru. Thanks Lou!

Dave was great no hidden gimmicks was quick and painless and i got what i wanted

Dealership was responded quickly to any questions I had.

The dealer was friendly and responsive but theirs assessment of this vehicle was inaccurate. They said the car I was interested in was “clean as a pin” with no accidents. The left year quarter panel was completely full of Bondo and the car had obviously been wrecked.

Fast response

Responsive, good correspondence.

Had a great experience at Hall. Chuck was very helpful and we were able to get a great price on the GMC Canyon.

I drove 300 miles to get this vehicle so there was a lot of coordinating and communication that went on beforehand. Everything was great and easy

They worked me and gave me a good deal

Quick response

Overall it was a great experience. A little slow with some things but everyone was friendly and they didn't screw up on anything so I'm very happy.

Hands down the easiest dealership purchase of a vehicle I have ever had. Great dealership and I would highly recommend them to anyone that wants a great experience!

Didn't buy here. Looked at a couple trucks here. Def on the high price side and unwilling to bargain lower. More concerned with lining pockets vs. making a return customer. Plenty of other fish in the sea locally and within a couple hours drive.

Great place to shop my dealer was Ms.Patty, she was outstanding, all of there staff were great they went above and beyond to make sure I was satisfied.

Was told truck was in stock. Called to verify before arriving. Upon arrival, found out truck was on hold/sold. Would have liked to of known that prior to taking time out of my day to drive out of the way to look at the vehicle especially when I call prior to verify it is available. Was told it wasn't updated in the system.

Very helpful & persistent to make a,SALE

Brief discussion on vehicle

Chose another vehicle, but Kimberly was awesome, I recommend her

Fantastic, salesman was very good had it all ready over the phone, trade was very fair, would defiantly buy there again

outstanding!

Everyone at the dealership was professional, helpful and not the least bit pushy. They went beyond our expectations to find us the car we were looking for. Our salesperson, Cortney Norsworth, couldn't have been more helpful. It was a pleasure working with her and with Nerely Blanco who helped make the paperwork go much smoother.

We heard from them 2x via email. Called to go see the vehicle. Waited awhile for sales person. He asked us what we were there to see! Hmmmm clearly lack of communication. He then tells us the car isn't on the lot!!! This is after we drove a half hour to get there. Not going back.

They sent an initial reply to my email. When I sent a second email asking what would be a good time to see the vehicle, I never heard back from them.

Quick to reply and upfront with information.

Responded immediately very friendly

Dealership contacted me promptly.

Outstanding greeting from the staff. JJ was very knowledgable about the vehicle. Enhanced the overall features that I thought I knew. GREAT!

Never provided answers to questions I had.. said they would call with details but it never happened

They respondef quickly

helpfull

Very prompt contacting me about the vehicle.

Quick response

Still gathering info from this dealer, timely responses from dealer.

They were very quick with responding. They were also very informative.

We ended up purchasing the car. The buying process was smooth, although they offered nothing on our trade and were unwilling to budge even $1 on the price of the car. I liked Chuck, the sales guy and DJ the finance guy. The manager... not so much. My rating would be different with even a $500 price allowance.

My buying experience was very smooth the sale person was very prolight

Terrible experience. Very deceiving with the price. Only one person was honest.

I would not do business with V.B. Hall if they gave me the vehicle. The sales calls and emails were ridiculous. I told 3 different people to take me off the call list before they finally stopped calling.

Called for availability. Advised vehicle is available. I arrived one hour later, was advised vehicle "just sold."

Prompt response and follow up

Great salesman

Outstanding customer service.

Prompt Response. No problems. Great deal.

We are affiliates and Mopar/Dodge stinks...No deals or bargaining with them, even though we race a Drag Pak Challenger, and own 4 dodge trucks and one Status.

They pulled the bait and switch. They called me about the vehicle and when I asked if the vehicle was still there I was told yes. I said "are you sure because I don't want to make the trip out there if that vehicle isn't there". Again I was told the vehicle was there. When I got there I walked the lot and couldn't find the vehicle I went inside and asked about it. The salesman had to ask the manager and the manager said they sold it. I asked if they sold it in the last 30 minutes because I was told it was still there. So I told them I didn't appreciate the bait and switch and went to another dealer and bought a Toyota Sienna. I will NEVER deal with Hall again and I will tell everyone about my experience with them.

Purchased this car. Thanks for helping me find it!

The worst .....They sold me a car and within three dsys I had to take it back . The car need a brand new transmission and the wanted me to pay half the cost snd I only had the car for three days.. I will never imean nevrr by another car from them. Crooks!!!!!!! Fraud!!!!!.