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Haddad Subaru
About Us
Subaru and Haddad Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
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Today 9:00 AM - 6:30 PM (Closed now)
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652 East Street
Pittsfield, MA 01201
Our Amenities
- On-Site Insurance provider
- Shuttle
- Competitive finance rates
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Dealer Reviews
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Feb 25, 2026
I would recommend a buyer to check out Haddad Subaru!
Feb 25, 2026
Response from current dealership:
Thank you, Clari, for reviewing Haddad Subaru!
If I could give a negative star, I would. From the time we purchased until the time we picked it
up we experienced nothing but problems. We purchased the vehicle on Nov 21, 2025 and as
of writing this review January 5, 2026, the problems still have not been completely rectified by
the dealer. I am saddened as this was supposed to be an exciting first time car buying
experience for my son, but in reality it was nothing but a nightmare. DO NOT BUY A USED
CAR FROM HADDAD. I would elaborate more, but this page does not allow for the full story. I
will be reviewing on the dealer website itself with a full in depth review of what went wrong,
that is, if the space allows for it.
Jan 6, 2026
Response from current dealership:
I am so sorry to hear that your car buying process was anything less than stellar. We understand how frustrating delays and miscommunications can be and we sincerely apologize that this has impacted your overall satisfaction with the purchase. If you could call me so we may go over our options regarding a solution to the issue at hand, it would be greatly appreciated. Thank you for taking the time to leave us this review. -Justin Casey - General Sales Manager - (413) 997-7277
Mar 10, 2025
Totally satisfied. Really nice people I interacted with, genuine and not pushy as many sales people can be. I bought the car I had inquired about.
Mar 11, 2025
Response from current dealership:
Catherine, we're delighted to hear that you had a satisfying experience with our team at Haddad Subaru. Thank you for choosing us and enjoy your new car!
Everyone is very nice and considerate of my time. Patrick was a pleasure to work with. Very personable. I will go to them again.
Sep 3, 2024
Response from current dealership:
Thank you Deirdre! It's great to hear that Patrick and the rest of our staff provided great customer service! We appreciate your business!
Jul 21, 2024
Very responsive and friendly
Jul 22, 2024
Response from current dealership:
Thank you Paul! We're happy to hear that our staff provided good customer service!
Show older dealer reviews 24
Dealer responded and provided all information that was requested. But was not the exact truck that I was looking for.
Feb 28, 2023
Response from current dealership:
We really appreciate your feedback and will share it with our Sales Management team. Thank you!
Feb 6, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! If we can be of any help, please feel free to contact Ben Pigott, our General Sales Manager directly at 413-997-7272. Thank you!
Jun 16, 2021
Excellent dealership! Very honest and helpful and would recommend for any Subaru purchases.
Feb 6, 2021
Communicated professionally!
Jul 1, 2020
Called me right away! Excellent response.
Feb 24, 2020
Buying was a breeze but the detailing was not
complete. It had been washed but not vacuumed and
they hadn't fueled it, so I waited.
Feb 27, 2020
Response from current dealership:
Brenda, we are happy to hear that your vehicle purchase was a breeze! We are so sorry we did not finish detailing your vehicle in time. Thank you for bringing this matter to our attention. We will be sure to use this feedback as an opportunity to improve. If you have any other questions, comments, or concerns, you can reach our Sales Manager, Ben Pigott, directly at 413-997-7272. Thank you!
Offered a poor trade in value. Unfortunately not able to get a deal done. Salesperson I worked with was nice and quick to respond.
Feb 19, 2020
Response from current dealership:
Robert, thank you for taking the time to leave us a review. We're sorry we did not provide you with the trade value you were looking for. If you have anymore questions or concerns, please give our Sales Manager, Ben, a call directly at 413-997-7272. Thank you!
Feb 19, 2020
Response from current dealership:
Thank you for the 5-star review!
Feb 19, 2020
Response from current dealership:
Thank you for the 5-star review!
Nov 6, 2015
Good communication, but the car was sold before I had the
time to see it. Overall good experience.
Oct 26, 2015
Excellent
Jun 23, 2015
Dealer responded too much. They no longer had the car I inquired
about, and when she called she kept telling me about herself and
what a great salesperson she is. I found it annoying. I never
visited that location.
Feb 12, 2015
Non negotiable. Selling to high
Oct 13, 2014
Got right back to me.
Apr 12, 2014
Call back too many times
Mar 4, 2014
Good communication from the
dealer.
Jun 4, 2013
Excellent to work with and great prices.
Sep 30, 2012
Good service