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Today 7:30 AM - 6:00 PM (Open now)
Hacienda Kingsville
About Us
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Today 8:30 AM - 7:00 PM (Open now)
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2501 US Highway 77 S
Kingsville, TX 78363
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
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Dec 13, 2025
Great service
Nov 5, 2025
Great dealership! Just found what I was looking for at another place.
Show older dealer reviews 35
Apr 16, 2021
Very helpful team my experience was exceptional
Apr 17, 2021
Response from current dealership:
Hi Robert, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!
May 12, 2020
Spoke to a manager and made an offer, was told after a meeting with general Mgr they would get back to me and haven’t been contacted yet.
Apr 5, 2020
The dealership responded very quickly!
Apr 8, 2020
Response from current dealership:
Jeremy, we appreciate your feedback about our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!
Sep 15, 2019
They contacted me the next day after I had sent in the request about the truck.
Sep 18, 2019
Response from current dealership:
Hi Brian, we're glad we could help you out! We appreciate you taking the time to leave a review of your experience, and we hope to be of assistance in the future. Take care!
Nov 26, 2019
Response from current dealership:
Padams1986, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Jul 14, 2019
We had to wait for someone to help us , the two vehicles that were shown to my wife and I were dirty inside and out. The overall experience wasn't good.
Jul 16, 2019
We ALL here at Sames Kingsville FORD -NISSAN strive to give ALL our Customers the very best of service, accordingly in doing so please note that your wife and you have our deepest apologies.
The delay in your Sales service was not intentional and we would very much appreciate your giving us an opportunity to remedy this previously unpleasant issue for you.
Our General Manager Helen Callier instills that ALL her customers know and believe that though we are not perfect, we aim to give ALL Sames Kingsville Customers the closest to an EXCELLENT SALES SERVICE EXPERIENCE as they deserve. More ...
Response from current dealership:
We ALL here at Sames Kingsville FORD -NISSAN strive to give ALL our Customers the very best of service, accordingly in doing so please note that your wife and you have our deepest apologies.
The delay in your Sales service was not intentional and we would very much appreciate your giving us an opportunity to remedy this previously unpleasant issue for you.
Our General Manager Helen Callier instills that ALL her customers know and believe that though we are not perfect, we aim to give ALL Sames Kingsville Customers the closest to an EXCELLENT SALES SERVICE EXPERIENCE as they deserve.
Jul 12, 2019
Everything went great! No issues.
Jul 16, 2019
Response from current dealership:
Hello Jorge, we are happy we could make your experience a great one! We appreciate you taking the time to leave a review, and we hope to see you here again down the road!
Jan 14, 2019
I had submitted email expressing interest in vehicle during evening hours. To my surprise, Mrs. Vanessa Garcia I believe replied immediately. She informed me that she would check if vehicle was still available first thing next morning and would get back to me as she knew I would have to travel to their dealership and only had a limited amount of time to make the trip/return back home for work. Next morning I was assigned my salesman, Paul, who took over, assisted me immediately verifying the car was available/texted me pics of vehicle and it's details. We made trip out to Sames Kingsville and were greeted as soon as we got there by Paul who got us set up for a test drive. While waiting, another employee offered and brought us water and asked if we were doing okay. Paul walked us thru the whole process and later on also kept in touch with me to get me additional documents that I had requested. Everyone worked together to provide us w/a great buying experience. Thank you.
Jan 14, 2019
Very pleasant experience. Good customer service. Would recommend this dealership to others.
The vehicle was not cleaned/prepared for my visit on August the 7th. The
sales staff could have been more professional in negotiations. Wasted my
time talking about financing and trade in value of my vehicle instead of the
price of their vehicle. I repeatedly had to steer back to my offer and it's
acceptance. Eventually we left after we could not come to an agreement.
Aug 16, 2018
Response from current dealership:
We at Sames do apologize for your purchasing experience, this is not what we wish to hear. The customer experience is paramount to our continued success. We ask that you give us another opportunity and I personally assure you the outcome with be much different. We have taken notice of your comments and I have addressed your concerns with our Management and Sales Staff and the necessary steps have been taken to correct any future customers coming to Sames. Again, we apologize and hope you will come and see us again.
Thanks,
Helen
General Manager
Thanks,
Helen
General Manager
Jul 26, 2018
Wonderful small town dealership.
Jul 30, 2018
Response from current dealership:
Matt,
Thank you for your kind word and yes "small town" but we like to think of all our dealerships not matter how large to treat everyone like a friend and treat you like we know you.
Thanks,
Helen
General Manager
Thank you for your kind word and yes "small town" but we like to think of all our dealerships not matter how large to treat everyone like a friend and treat you like we know you.
Thanks,
Helen
General Manager
Apr 8, 2018
This is the absolute worse buying experience ever. The only reason I'm enduring them is that I promised the vehicle for someone.
Never returns calls, lots of sarcasm and no attempts to complete anything. After two days I finally talked with a sales person then took it upon myself to do the online credit app. I had no doubt about financing, over 810 credit score. Revceived an online approval and app number. I was told they were reviewing the app, about 1:00 p.m. and would get a call back in about an hour. A day later I'm still waiting for a call from them. I'm thinking about canceling the deal and filing a complaint.
Jul 30, 2018
Response from current dealership:
Richard,
Thanks for bringing my attention to this bad experience, this is should never had happened but, it looks like it did and I apologize. This is not what we want our customers to experience and certainly not what we expect from our staff. I am checking into this issue and it will be corrected. Please speak to any of our Sales Manager and they will take cars of all your needs. Again, we apologize.
Thanks for bringing my attention to this bad experience, this is should never had happened but, it looks like it did and I apologize. This is not what we want our customers to experience and certainly not what we expect from our staff. I am checking into this issue and it will be corrected. Please speak to any of our Sales Manager and they will take cars of all your needs. Again, we apologize.
Sames Kingsville Ford Nissan is the place to buy a car. Edward and Freddie in sales were friendly, great and easy to work with. Cesar in finance was also great. Response time was within minutes. Love our Car! Highly recommend Sames Kingsville Ford Nissan! Well worth the 2 hour drive.
Feb 20, 2018
Response from current dealership:
We at Sames thank you for putting you trust in us and driving two hours. This is exactly what Sames is all about creating a customer experience like now other. Thank you again and happy motoring.
Oct 16, 2017
Wanted a no nonsense deal. Made a cash offer along with my paid for trade. Never received an acceptance or counter offer. The vehicle apparently sold while I waited. I believe they, like most dealers, rather you owe money on your trade and finance the purchase through them. This way they can manipulate the numbers so you really only know what your monthly payment is and not how much you really are paying or losing on your trade.
Oct 16, 2017
Response from current dealership:
Robert we apologize the vehicle sold the at the same time you were considering its purchase but with 20 plus sales people, sometimes vehicles sell while others offers are being considered. At Sames we value all deals whether they be cash or finance. We know we can always get another vehicle but customers are hard to replace. Please reconsider of us again for all things vehicle related.
Oct 4, 2017
We had a wonderful sales person, Mr. Johnson. He was very helpful in the purchase of this vehicle.
Mar 24, 2020
Response from current dealership:
As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sep 20, 2017
Dealer respond answer my question and was polite
Mar 24, 2020
Response from current dealership:
We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Sep 11, 2017
We emailed the dealership in the evening after hours & got a response early the next day. The vehicle was exactly as stated on the website. Sales associate was courteous & offered a carfax report before we asked. Great service, we would definitely use them again.
Sep 12, 2017
Response from current dealership:
Marta, thank you for your kind words we make every attempt to create an buying experience that is second to none and we are glad to see feed back when we have met and exceeded our customers' expectations. We look forward to keeping you a happy customer through out the years.
Tom Grover GM
Tom Grover GM
Feb 26, 2017
I was very professionally cared for, staff knowledge was superb. Only one downfall, when I started looking at new vehicle's, I was broadsided by 4 seperate reps. 2 from sales and 2 from general management. Overall, I would go back. One tip, dont push to much, it can actually cost sales.
Apr 27, 2017
Response from current dealership:
Kendall,
Thank you for your business and thanks for the pointers. We want to do everything possible to make your buying experience a pleasant one. We will take your advice and appreciate your honesty. Enjoy your vehicle and come back for service and parts. Look online for specials though out the months to come.
Thank you for your business and thanks for the pointers. We want to do everything possible to make your buying experience a pleasant one. We will take your advice and appreciate your honesty. Enjoy your vehicle and come back for service and parts. Look online for specials though out the months to come.
Jan 17, 2017
Dealer changed price while I had inquired and submitted a financial application price went up $5000+. This explains why they suddenly stopped calling me...
Apr 27, 2017
Response from current dealership:
Belinda,
We apologize for your experience with our dealership. We make every attempt to communicate with our customers in an up front matter. It looks like this time we failed. We hope you give us another chance,
We apologize for your experience with our dealership. We make every attempt to communicate with our customers in an up front matter. It looks like this time we failed. We hope you give us another chance,
Jan 16, 2017
Online only. They responded quickly and answered my questions. Unfortunately they no longer had the vehicle I was looking at.
Oct 20, 2016
Overall great experience and excellent customer service!
Oct 13, 2016
Like most other dealers, responses to online requsets are automated and no consideration is given to potential clients time. Their goal is to just get you to show up in person.
Jul 1, 2016
It's not yaklin ford anymore. It's actually Sames. I worked with the salesman Andrew and I directly worked with the GM randy Pratt. I will say this was the most painless dealership experience. They worked with me, and were not aggressive not pushy like most dealers are. I ended up getting a great deal that worked for me and my family , and when it's time to get another car, I'm coming back to Sames Ford in KINGSVILLE.
Jun 8, 2016
Called to follow up from our visit with offers of other cars. Very helpful.
Feb 10, 2016
good
Jun 14, 2014
The store in Kingsville has an
outstanding crew. They were attentive,
welcoming and met all my picky needs.
I would definitely use their services
again.