HGreg Nissan Kendall

Pleasant for now

They are very sweet

great

Dealer responded right away.Touched base with me frequently. This dealership is farther south than from where I wanted to travel.

Great to work with. Sergio was my salesperson and did a first class job. I would highly recommend him and the dealership.

Ricardo was amazing to work with highly recommend this salesman’s to anyone

Beware of the sneaky car salesman/dealer junk fees .. the reputation of “car salesman” has not changed here whatsoever .almost $6000 added and mainly junk fees .. I did not catch it on time since I was in a hurry and was hoping the salesman had some integrity but it wasn’t so whatsoever. Take your time and go over their final contract not the intial out the door sales slip they give you to hold the car. Very disappointed besides the fact there is no lemon law in Florida and I had to immediately spend $2000 more to fix the car I bought. . Buyer Beware

They wanted me to pay for registration fees, title fees, and state taxes even when I mentioned that the car was going to be exported and will be required to pay for those at destination. Furthermore, the salesman went to ask management and the NEW answer was that upon paying at the dealer, the new destination would not require to pay again. Fishy, fishy…Did not buy.

Very professional

Very satisfied Good information

Very responsive

They will contact you with great help

Good response. We haven’t yet come to an agreement. But I’m pleased with their attentiveness.

Dealer responded and was wanting to earn my business

Even though we weren’t able to make a purchase happen they went above and beyond try ro make it happen. Very helpful.

Very helpful and insightful

Excellent. This is the 2nd Altima I buy at H Greg Nissan. Teresa was very helpful, the process with buying the car was fast and great.

After numerous phone conversations with a sales person , Kevin, we discussed the car and an “out the door” price including all fees, taxes, and transfer of tags , and dealer fees . I made it very clear I wanted all fees to be transparent up front . Kevin spoke to his manager and came back with a number. I advised him I was extremely busy with work but will go to the dealership the following day which I did . I got to the dealership and a random salesperson assisted me . I advised several times I had spoken to Kevin and also on the phone with Maria ( internet manager ) that morning . I wanted to ensure someone’s commission was not at stake . The salesperson assured me that he can help and not to worry about it . I looked at the car , test drove it and then walked inside to review the sale price and numbers . I already had the figure Kevin had quoted . Much more my surprise, the Bill of Sale came in over $2000 of the price I was told .total scam . Made me waste 2 hrs

Very clean dealership and friendly staff

Very helpful !

Quick responses and followed up to see if I had made any decisions yet.

0 stars. It's still about customer service regardless of product. None exists here outside of the sales dept. Large dealer who seems to buy cars at auction and dump them on the lot for sale. They're all "as is" sales. Buyer beware. Bought car. Returned it the day later. Dashboard light went off on the way home!.

Very hopeless. I called before going there. The lady told me Yes the vehicle is available, come & buy. I reached there more than an hour drive from Pembroke pines to Kendall. But the vehicle was not available. They just waisted my time and gas.

Kathy did an amazing job of helping us. she answered all of our questions and made us comfortable. we haven't finalized as of yet. but would recommed everyone go and have a look.

If I could give it zero stars I would. Why?, because they lie the us , they are not honest. For several days I was talking to someone there , I was told they were a salesman. For the same several days I was told and confirmed that this specific vehicle was there. I made an appointment to go and see it on my next day off, while on my way again I was told the vehicle was there waiting for me. Upon arriving at the dealer I signed in waited and finally met another sales person who said let me get the car. Then I was later told sorry car has been sold , to Make Matters worst he stated let me Show you other models we have many. I almost lost it. I was not there for a different car I was there for this specific one. You lied to me several times, disrespectful my lying and no consideration towards the time of of others Basically you guys have poor business ethics.

Great

Quick respond, purchased a different vehicle

Fantastic service, I was really happy with all the people. No games, did everything they said. I got a great deal and everything I wanted. Highly recommend them.

Dealership Was Awesome, ( Virgilio ) Sales Was Super Helpful and Knowledgeable.. Professional X ... I'm at the Dealership Now to Ck the Engine Light Warning. Which Turned On in The Am 2day...

Good

The dealer was quick to respond my inquiry by email and they were nice and helpful. I recommend this place to all my friends

Responsive but would not send a buyers order without deposit? Get real..no thanks bought a car someone else

Mohammed was very nice and helpful J Nason, Tristan are a power team best service I could ever ask for

VIN: 1FA6P8CF8M5125038 This white 2021 Mustang GT premium has an unbeatable price, listed as 37k with 6k mileage. This dealer on CarGurus listed this as No Accident found but used as a rental. I googled this car’s Vin and found out the TERRIBLE accident it had on January, 2021. Which makes total sense now why it’s being sold so cheap. Bottom line, DON’T LIE to your customers.

Did online app, credit approved, set appointment to get car, they called a few hours before my appointment to tell me the car was sold. Not a great experience

After several calls over several days, to get information on the car, they set up my appointment. I got the reminder messages the day before and the same day of the appt. When I got to the lot, a salesman helped me out, only to find out that the car was not on their list and not available... Apparently was sold and I suspect they haven't had it for a while, but they never told me the truth. I would not do business with these people even if they had the best car for sale. What a waste of my time!

Very good customer service

Got a call in to someone about a pickup they had listed for a really low price that had been listed on CarGurus. I live in Kansas and their dealership is in Florida. I told one person if they could give a real honest answer as to why there was a sudden $5000 price drop, that I would book a plane ticket and come buy it. I never got a call back. Bait and switch scammers.

I would never recommend this dealership to anyone. My salesperson Pedro Rodriguez flat out lied to me. I know. Shocker the car salesman lied. I was shopping for a specific truck and they had just what I was looking for. I live in Jacksonville and they are south of Miami so I wanted to work out as much as I can online prior to heading down. I reached out for information and everything was going good. Pedro called me on WhatsApp to do a video walkthrough of the truck. From the video the truck looked great. I specifically asked him if the truck had any scratches of dings in it? His reply was "Oh no this truck is in perfect condition". Most used cars are not "perfect" but they can be close. I flew down with cash in hand to purchase this truck and was extremely disappointed when I got there. This truck had scratches all over it. Any maybe Pedro didn't lie about the dings because it had 3 or 4 huge dents in it. It took just a quick look to tell this truck had a really rough life in its firs

The people who helped me were easy to work with and did all that they could to help me purchase the car. I highly recommend them!

They call me and I appreciate it.

Despite was very responsive. Unfortunately, car sold in the middle of discussing it. They did try to find me a similar car but it just didn't work out. Great team overall.

Responsive and helpful. Car was as listed.

One automated email, no responce from a person.

Dealer was responsive but when I was ready to buy, the salesman didn’t know the car was already sold.

They reached out right away and we’re helpful.

Typical car dealer. Post a price then say that was a mistake and they wouldn't honor their advertised price. The salesman I spoke with said I might be able to get $1000 off. Luckily I didn't drive there I found an actual deal at another dealership.

So respectful friendly and they have a very good selection of vehicles..

HGreg Nissan Kendall gave me the best experience, ease of communication through texting and my busy life and had everything ready for me when I picked my car! Jarrod ,Alejandro and Natalie all helped and glad they contacted me right away when I put in an inquiry for my dream car that I'm so happy with! Thank you!

Response quickly and price was okay except some fees.

It was horrible ! They called me twice to confirm my appointment to look at the car and when I got there they told me that the car was in another state ???? Zero respect for someone’s time !

Great experience! Juan was straightforward and very honest! I’m not a big fan of car dealerships, however this was a fairly painless experience! I will use them again!

Very helpful and friendly

Very professional and experienced

There car I was told over the phone that was available, all.of a sudden was not available when I arrived at the dealership. Basically, it was a bait and switch.

Very good customer service. They are awesome

The only experience was with this them, they responded after 10 min. Which is good.

Horrible this is why I will Never buy from a dealer. Had a appointment to see specific car, when I got There they said car was out for service

quick response

Poor service. I set a appointment to see several vehicles and got there on time and was told I would have to wait another 15 minutes because no one was available. There was 3 of us waiting (all arrived at approximately the same time). Then the receptionist suggest that I tour the lot to kill some time and also physically see the vehicles they had in stock. After doing that I returned to waiting area and waited another 40 minutes and still no one assisted me. No one from management came by to explain the delay so I decided to leave. After bring home for approximately 2 hours. I received a call from the person from my original appointment and she asked how my experience at the dealership was I explained to her what happened and she tried to schedule me to come in the next day. I declined and purchased from another that Monday. This all happened on a Sunday.

Tried to sell a vehicle with structural damage. Just plain awful.

Truck got 6000 miles they know truck got problem and i asked any issues they told me 6000 miles 100% warranty but when I ask in writing they refused.was bad noise underneath the move about 12” after put in park.to me professional salesman have to honest and clear

The price you see listed is the actual price they sell the car for but they add on $1000 worth of fees so just be aware of this! Also ask for Cormilo great sales person!

I was very interested in this vehicle for my daughter but as I live near WPB, and with wanting to limit social interaction, I requested their best out the door price so if it was agreeable, I could just come pay and leave with the car. I received a "canned" response that did not even address what I said in my communication. I responded again requesting a price and received nothing. A day later I received an email from CarGurus saying the car was sold. So, not impressed.

Great experience, car exactly as described, fees fully disclosed, honest salespeople, bought the car, enjoying driving it every day.

Salesman was knowledgeable and personable.

Dealer responded in a timely manner, never had the time to make it there because of location.

Very good experience with Lalson. He was great !!!

I went there to get a car, website said "bad credit, no credit, no problem, financing available." Problem is the salesman wanted me to place 1/3 of the total price down and said I may be able to get finan

Very responsive

Dealer advised me car was available to see. I explained I was coming from 90 miles away and they assured me there were no other parties interested and will hold car for me. Upon arrival they told me someone had came in 10 mins before me and took interest in the car and attempted to get me to buy another car. Huge waste of time. Second bad episode with hgreg worst customer relation of any dealer I have ever felt with and I have purchased 13 cars up to date. Would not recommend them to my worst enemy

Very irresponsible people, made me drive two hours to tell me car was sold but still listed.

not finished yet, waiting on response for cash price, no trade. No problems with dealer, we are unable to go to dealership due to recent operation. We are hoping to get a cash price via email.

Meh...they called, but the first thing outta their mouth is that they aren’t gonna ship the car. That’s fine, but at least PRETEND that you’ll help me find a way to send me the car. Then I was told that if I didn’t finance through their affiliates, they’d hold the car for 10 days, even if they cashed the check from my bank immediately on top of holding a mandatory deposit of $1000 until the 10 days are up. Moreover, I wouldn’t be allowed to have it shipped regardless because they’d only release the car to me personally. Don’t know why these people are in the internet sales business. They only want local buyers who use their affiliate banks.

Didn’t purchase from them, but pleasant

They responded promptly

Excelente

No pushing sales. Just offer me what they could do..

I missed their call. I call them back and nobody pick up I left my name and nothing. Trough their website I send all the informations regarding my trade in and they back to me with trough an email with a ridiculous amount $3,500 under the value.

Responded to my query quickly and corroborated all the information listed.

Very well informed sales staff and a wide variety of cars and trucks…

The receptionist ans sales person were very courteous and professional. Due to the COVID19 situation, they made special arrangements to ensure social distancing. The salesperson, Josh, went out and brought the vehicle to a designated area where I was able to take my time to inspect it without other people around. I did not buy the vehicle, but it was a very positive experience. They had coffee available, the restroom was very clean as well as the entire dealership.

The person I talked to never show up, but they look a come one else and I am glad I meet him. Really nice person and very helpful and friendly.

Called me right away

Responsive but didn’t buy it. Thanks though.

Good

My experience was Amazing thanks to Mr Efren, and Mr Rogelio the best customer service!!

If I could give them zero stars I would. I inquired about a Nissan spoke with Pedro several times and the business coordinator only for them to sell it without notifying me. They could have told me they had someone interested in buying, which they NEVER did. The sales manager took my info and said he would call but never did.This was after I faxed my personal info for financing. The most disappointing car dealer experience yet!

It was a very easy buying experience. Very professional.

Went to look at a used car. They were very straightforward and showed me the Carfax immediately. There was frame damage and I wasn't interested. They showed me other cars on the lot and were patient. I ended up on a brand new car.

My experience with the dealership was wonderful. Committed and knowledgeable sales staff with the greatest selection of used and certified pre-owned cars as well as new vehicles. They made my purchase painless and easy not like most dealerships who pressure consumers for that sale. they made me feel right at home and worked within my budget they make you feel as you're a part of their family!

Great

I was offered half of KBB on a 2019 Rubicon. When I asked if this offer was a mistake I received no reply. A few days later one of the managers reached out to me to ask me how my experience was. I told replied to the manager explaining my experience and received no email back.

First rate. Got to bottom line quickly and Kareem got the deal done fast. Very satisfied with vehicle.

It was terrible experience! The manager Sergio is not professional, because I called to him and he knows about my case, i was far from dealership, and called to him if he can wait for me, then he told me YES! I drove for 0:55h, then when I arrived he gotta leave, and speak to another seller that no speak with me, but I have my history on my calls, another guy has welcomed me worse than Sergio, unfortunately I don’t have his name! It was very terrible experience!

good

Really good and accurate

They are quick to respond but unwilling to Bargain on price ! To high /3accident car /2 Owners/ mileage!

Great

Very good reception. Serious representative.

Carlos Verastegui is awesome! He was honest with his approach: he didn’t try to push anything on me, but sought to genuinely help me during this process.

Amazing experience with Alfonzo!

Very helpful. They made the purchase go smooth. This was the first time I didn’t spend hours in a dearlship to get a car/truck.

Very good

I am 100% satisfied

Very helpful staff

Excellent

BEWARE, I communicated by email and came to an agreed price on a specific car. Went down there and the car did NOT have the options that were listed online for this car and in our communications. If I did not ask to see the car first before signing papers I would have purchased a car without options I thought I was buying. They apparently do the bait and switch just to get you down there. I did not buy a car.

saleman didn't know the nv very well

Dealer replied to request immediately but the VG vehicle wasnt ready

Quick response time via email, text and phone call. I received a call literally one minute after I emailed them. Even though I did not buy the truck, service was professional.Still looking for a truck.

Excellent

Nice

Good sales personnel. Bought my vehicle from this dealer.

We had a great experience with James Franklin. He's not like some other salesman that are all about the $

Excellent response time. Didn't buy a car though.

Great communication. Ricardo is the man!!!!!